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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115048 Views

27 replies

4 likes

  • 115048 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231341 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231341 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590749 Views

79 replies

3 likes

  • 590749 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485319 Views

580 replies

42 likes

Account
Free
  • 485319 Views
  • 580 replies
  • 42 likes

Lock screen widget problem

I have Sony Xperia Z1 Compact with stock lock screen. Recently I've noticed that the lock screen widget does not show up anymore (technically it does, but in a fraction of second it flickers and disappears). Thanks to another discussion here I unders...

Casual Listener

...peria, however, as we can see from this report: http://community.spotify.com/t5/forums/mobileforumtopicpage/board-id/spotifyandroid/thread-id/30814/ ,the problem itself is with other software as well. A...

lastguru

Casual Listener

2741 Views

1 replies

1 likes

bug report
lock screen
Widget
  • 2741 Views
  • 1 replies
  • 1 likes

availability in Reunion Island

Hi i want to use SPotify on my XPERIAZ IN reunion Island Your site says it is available in this part of the world, but when i download it fromplaystore.... it says it is NOT WHy is that so

Newbie

Hi i want to use SPotify on my XPERIAZ IN reunion Island Your site says it is available in this part of the world, but when i download it fromplaystore.... it says it is NOT WHy is that so

Peter__

Community Legend

1314 Views

1 replies

0 likes

  • 1314 Views
  • 1 replies
  • 0 likes

Volume is low until I pause and resume.

I have a S3 on Verizon with Android 4.3 and the latest Spotify (1.1.1.162). When I start playing a track the volume immediately drops a little bit, maybe 20%. If I pause then resume playback, it returns to the full level. If I skip tracks, it will dr...

Casual Listener

I have a S3 on Verizon with Android 4.3 and the latest Spotify (1.1.1.162). When I start playing a track the volume immediately drops a little bit, maybe 20%. If I pause then resume playback, it retu...

VikingATX

Casual Listener

716 Views

2 replies

0 likes

  • 716 Views
  • 2 replies
  • 0 likes

Solved!! Always downloading music

I was wondering why spotify downloads music every time I connect to the internet.It downloads not all music but couple of songs from 1 to 6.

Music Fan

I was wondering why spotify downloads music every time I connect to the internet.It downloads not all music but couple of songs from 1 to 6.

Joe

Community Legend

10166 Views

8 replies

0 likes

  • 10166 Views
  • 8 replies
  • 0 likes

Samsung Galaxy S5 T-Mobile US Samsung Galaxy S5 SM-GT900T

I got a new Galaxy S5 from T-Mobile and tried to install the Spotify App. It installed and told me that the version of the app was outdated ("You need to update Spotify. This version of spotify is no longer supported. Please go to Google Play and ins...

Casual Listener

I got a new Galaxy S5 from T-Mobile and tried to install the Spotify App. It installed and told me that the version of the app was outdated ("You need to update Spotify. This version of spotify is no...

Peter__

Community Legend

1594 Views

4 replies

0 likes

  • 1594 Views
  • 4 replies
  • 0 likes

Spotify stops playing after a few seconds

Hello, When i try to play "my music" spotify stops playing after 5 seconds. It looks like it's reconnecting. Someone got any idea? Thnx

Regular

Hello,   When i try to play "my music" spotify stops playing after 5 seconds.  It looks like it's reconnecting. Someone got any idea?   Thnx

SanderV3

Regular

2323 Views

8 replies

0 likes

  • 2323 Views
  • 8 replies
  • 0 likes

Solved!! Playlist folder takes very long time to load

Hi @ all, i have a playlist folder with about 320 Playlists in it (one per album), and i like to open the playlist folder selct "all tracks" and push "shuffle" to listen to all of these albums randomly. That works, but i have this issue where i open ...

Regular

Hi @ all,    i have a playlist folder with about 320 Playlists in it (one per album), and i like to open the playlist folder selct "all tracks" and push "shuffle" to listen to all of th...

Joe

Community Legend

6442 Views

8 replies

0 likes

  • 6442 Views
  • 8 replies
  • 0 likes

Turning off the app on Android device?

I really like Spotify but I can't figure out how to quit the application when I'm done listening to music on my Android dev ice. Anyone have a clue?

Casual Listener

I really like Spotify but I can't figure out how to quit the application when I'm done listening to music on my Android dev ice. Anyone have a clue?

Joe

Community Legend

714 Views

3 replies

0 likes

  • 714 Views
  • 3 replies
  • 0 likes

premium but still getting ads

I have recently purchased premium and have all features except ad free listening does anyone know how to get rid of them as its the main reason I upgraded

Newbie

I have recently purchased premium and have all features except ad free listening does anyone know how to get rid of them as its the main reason I upgraded

SuperWisdom

Community Legend

696 Views

2 replies

0 likes

  • 696 Views
  • 2 replies
  • 0 likes

Spotify not visible on HTC car app since re-install

I have an HTC one S and have been very happily using spotify to play music in my car for ages. Then I am made to install the new spotify and it does not appear as a music app any longer. May be a spotify problem or HTC I do not care I am on the verge...

Newbie

I have an HTC one S and have been very happily using spotify to play music in my car for ages. Then I am made to install the new spotify and it does not appear as a music app any longer. May be a spo...

609 Views

0 replies

0 likes

  • 609 Views
  • 0 replies
  • 0 likes

Solved!! Android update that screwed me

followed phone direction to update the Android ver. only to find it won't opperate on my phone. After two years of 'can't grumble' usuage. Super jolly spotify response distills to 'sorry mate yr f**k'd'. I can't even reload old version. come on you b...

Regular

followed phone direction to update the Android ver. only to find it won't opperate on my phone. After two years of 'can't grumble' usuage. Super jolly spotify response  distills to 'sorry mate y...

Joe

Community Legend

835 Views

3 replies

0 likes

  • 835 Views
  • 3 replies
  • 0 likes

Local Files won't play on my Samsung Galaxy S5 "track is unavailable"

Hi everyone, I apologize if this has been resolved in another thread, but I'm going CRAZY trying to resolve this... I have a premium account. I went into my desktop version and imported some local tracks from my computer. Easy. Then I added them to m...

Newbie

Hi everyone, I apologize if this has been resolved in another thread, but I'm going CRAZY trying to resolve this...   I have a premium account.   I went into my desktop version and ...

Joe

Community Legend

3789 Views

1 replies

0 likes

  • 3789 Views
  • 1 replies
  • 0 likes

Solved!! [Android 4.4.3]Touching crossfade slider sends app to background.

I'm using Nexus 4 (4.4.3),Spotify 1.1.0.113 when i touch crossfade slider app closes itself.Any help?

Newbie

I'm using Nexus 4 (4.4.3),Spotify 1.1.0.113 when i touch crossfade slider app closes itself.Any help?  

AlphaK

Casual Listener

4109 Views

14 replies

3 likes

android 4.4.3
bug
crossfade slider
  • 4109 Views
  • 14 replies
  • 3 likes

Solved!! I accidentally pressed the 7 days free trial on my tablet ,will i be charged after it ends ?

Hello ,I was on my tablet and I accidentally pressed "7 days free trial" , I went to my subscribitions and it says that once it ends my account will become a Spotify free account. Under "Payment Method" it says "You do not currently have a payment pr...

Casual Listener

Hello ,I was on my tablet and I accidentally pressed "7 days free trial" , I went to my subscribitions and it says that once it ends my account will become a Spotify free account. Under "Payment Meth...

YetiNinja

Casual Listener

2215 Views

2 replies

0 likes

  • 2215 Views
  • 2 replies
  • 0 likes

...for anyone that has the Sound Rise alarm clock

I've been having an issue with my Sound Rise alarm clock. I'll start my Spotify play list before I go to bed and set the sleep timer, but when the alarm goes off in the morning it won't connect and resume the playlist to wake me up. Has anyone else e...

Casual Listener

I've been having an issue with my Sound Rise alarm clock. I'll start my Spotify play list before I go to bed and set the sleep timer, but when the alarm goes off in the morning it won't connect and r...

Joe

Community Legend

1370 Views

3 replies

0 likes

  • 1370 Views
  • 3 replies
  • 0 likes

Android Issue - Can't start app after reinstall.

I was experiencing a problem where by Spotify would not download any additional offiline files. It would flash up in the status bar saying downloading 1 of 160 (0%) and then disappear. I had heard that this can be caused by a corrupt database and the...

Newbie

I was experiencing a problem where by Spotify would not download any additional offiline files. It would flash up in the status bar saying downloading 1 of 160 (0%) and then disappear. I had heard ...

Joe

Community Legend

719 Views

1 replies

0 likes

  • 719 Views
  • 1 replies
  • 0 likes

Galaxy S4 Android 4.3 update, Equalizer possibly fixed

I just recieved a 15MB update on Android 4.3 on my S4, and first thing I did was test Spotify with the Equalizer app. To my surpise the EQ seems to work again and doesn't cause Spotify to play without any sound. Let's hope it stays that way

Music Fan

I just recieved a 15MB update on Android 4.3 on my S4, and first thing I did was test Spotify with the Equalizer app. To my surpise the EQ seems to work again and doesn't cause Spotify to play withou...

richhemmings

Newbie

4804 Views

5 replies

0 likes

  • 4804 Views
  • 5 replies
  • 0 likes

Lyrics

Is there a way to connect musicmatch to my spotify somgs?, or is there anoter app that could show me the lyrics?

Music Fan

Is there a way to connect musicmatch to my spotify somgs?, or is there anoter app that could show me the lyrics?

Joe

Community Legend

2174 Views

8 replies

0 likes

  • 2174 Views
  • 8 replies
  • 0 likes

Problem with spotify on samsung galaxy s4

I tried every guid i could find to solve my problem, nothing works.. When i reinstall spotify and restarts my phone first, spotify starts, but when i download a playlist it says i dont have space on the device, but i know i have. But the big problem ...

Casual Listener

I tried every guid i could find to solve my problem, nothing works.. When i reinstall spotify and restarts my phone first, spotify starts, but when i download a playlist it says i dont have space o...

thisismeto

Casual Listener

2341 Views

6 replies

0 likes

  • 2341 Views
  • 6 replies
  • 0 likes

Shuffle play button missing

The missing shuffle play button has been troubling me since I updated my spotify to the most updated version, usually, its at the top of my playlist, now, I can find it nowhere, how could I play my playlist. Plus, after I click on the shuffle play bu...

Casual Listener

The missing shuffle play button has been troubling me since I updated my spotify to the most updated version, usually, its at the top of my playlist, now, I can find it nowhere, how could I play my p...

Joe

Community Legend

1615 Views

6 replies

0 likes

  • 1615 Views
  • 6 replies
  • 0 likes