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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118615 Views

27 replies

4 likes

  • 118615 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239147 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239147 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600043 Views

79 replies

3 likes

  • 600043 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492637 Views

581 replies

42 likes

Account
Free
  • 492637 Views
  • 581 replies
  • 42 likes

Tracks found on my desktop app, are missing on my andoid app.

Specifically "Faded by Zhu" . Looked it up on my desktop and added it to my playlist. But it didnt synchronize with my phone and when i looked for the song directly on my phone it was not even found. Has anyone encountered sth alike? its not a big pr...

Casual Listener

Specifically "Faded by Zhu" . Looked it up on my desktop and added it to my playlist. But it didnt synchronize with my phone and when i looked for the song directly on my phone it was not even foun...

Peter__

Community Legend

1035 Views

6 replies

0 likes

  • 1035 Views
  • 6 replies
  • 0 likes

Spotfiy Connect Tablet has to be on

Hey! Why has my tablet turned on to be controlled by my smartphone (both android) and can not be in standby mode since the last app update? Greets

Newbie

Hey! Why has my tablet turned on to be controlled by my smartphone (both android) and can not be in standby mode since the last app update? Greets

SuperWisdom

Community Legend

683 Views

3 replies

0 likes

  • 683 Views
  • 3 replies
  • 0 likes

Top Feature Requests - Who's with me? ☺

Spotify feature requestsRepeat one songAdd album to EXISTING Play ListChange the order of songs on a Play ListTag albums and songs by Genre and add a Genre tab like Google All AccessSave a QueConnect with desktop app like mobile to mobile can do over...

Roadie

Spotify feature requests Repeat one song Add album to EXISTING Play List Change the order of songs on a Play List Tag albums and songs by Genre and add a Genre tab like Google All Access Save ...

Joemommaspotify

Roadie

3004 Views

10 replies

1 likes

feature requests
features
requests
  • 3004 Views
  • 10 replies
  • 1 likes

All my downloaded playlists disappeared?

So I finally got through the arseache of downloading the old spotify so I could sync playlists to my sd card and left my phone downloading all night, it was still going this morning, and then the phone ran out of battery. I switched it back on, logge...

Casual Listener

So I finally got through the arseache of downloading the old spotify so I could sync playlists to my sd card and left my phone downloading all night, it was still going this morning, and then the pho...

user-removed

Not applicable

4999 Views

14 replies

1 likes

  • 4999 Views
  • 14 replies
  • 1 likes

Can't download playlists

Ive had spotify for some time and my sister and dad also use it. We had it synced to more than three devices so my kindle unsynced. When I went to redownload playlists it would only allow me to download new playlists, not the ones I had had on offlin...

Newbie

Ive had spotify for some time and my sister and dad also use it. We had it synced to more than three devices so my kindle unsynced. When I went to redownload playlists it would only allow me to downl...

dinomight

Spotify Star

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Syncing local files of songs that are now unavailable in the Spotify catalogue

I recently discovered that Spotify doesn't offer the full albums of The Cat Empire anymore in their catalogue - which is bad enough. I have one album (Live on Earth) on my computer as mp3 files, so I can still listen to these songs in Spotify. The pr...

Casual Listener

I recently discovered that Spotify doesn't offer the full albums of The Cat Empire anymore in their catalogue - which is bad enough. I have one album (Live on Earth) on my computer as mp3 files, so...

dinomight

Spotify Star

2586 Views

10 replies

0 likes

  • 2586 Views
  • 10 replies
  • 0 likes

Lock screen widget problem

I have Sony Xperia Z1 Compact with stock lock screen. Recently I've noticed that the lock screen widget does not show up anymore (technically it does, but in a fraction of second it flickers and disappears). Thanks to another discussion here I unders...

Casual Listener

...peria, however, as we can see from this report: http://community.spotify.com/t5/forums/mobileforumtopicpage/board-id/spotifyandroid/thread-id/30814/ ,the problem itself is with other software as well. A...

lastguru

Casual Listener

2750 Views

1 replies

1 likes

bug report
lock screen
Widget
  • 2750 Views
  • 1 replies
  • 1 likes

availability in Reunion Island

Hi i want to use SPotify on my XPERIAZ IN reunion Island Your site says it is available in this part of the world, but when i download it fromplaystore.... it says it is NOT WHy is that so

Newbie

Hi i want to use SPotify on my XPERIAZ IN reunion Island Your site says it is available in this part of the world, but when i download it fromplaystore.... it says it is NOT WHy is that so

Peter__

Community Legend

1320 Views

1 replies

0 likes

  • 1320 Views
  • 1 replies
  • 0 likes

Volume is low until I pause and resume.

I have a S3 on Verizon with Android 4.3 and the latest Spotify (1.1.1.162). When I start playing a track the volume immediately drops a little bit, maybe 20%. If I pause then resume playback, it returns to the full level. If I skip tracks, it will dr...

Casual Listener

I have a S3 on Verizon with Android 4.3 and the latest Spotify (1.1.1.162). When I start playing a track the volume immediately drops a little bit, maybe 20%. If I pause then resume playback, it retu...

VikingATX

Casual Listener

724 Views

2 replies

0 likes

  • 724 Views
  • 2 replies
  • 0 likes

Solved!! Always downloading music

I was wondering why spotify downloads music every time I connect to the internet.It downloads not all music but couple of songs from 1 to 6.

Music Fan

I was wondering why spotify downloads music every time I connect to the internet.It downloads not all music but couple of songs from 1 to 6.

Joe

Community Legend

10175 Views

8 replies

0 likes

  • 10175 Views
  • 8 replies
  • 0 likes

Samsung Galaxy S5 T-Mobile US Samsung Galaxy S5 SM-GT900T

I got a new Galaxy S5 from T-Mobile and tried to install the Spotify App. It installed and told me that the version of the app was outdated ("You need to update Spotify. This version of spotify is no longer supported. Please go to Google Play and ins...

Casual Listener

I got a new Galaxy S5 from T-Mobile and tried to install the Spotify App. It installed and told me that the version of the app was outdated ("You need to update Spotify. This version of spotify is no...

Peter__

Community Legend

1597 Views

4 replies

0 likes

  • 1597 Views
  • 4 replies
  • 0 likes

Spotify stops playing after a few seconds

Hello, When i try to play "my music" spotify stops playing after 5 seconds. It looks like it's reconnecting. Someone got any idea? Thnx

Regular

Hello,   When i try to play "my music" spotify stops playing after 5 seconds.  It looks like it's reconnecting. Someone got any idea?   Thnx

SanderV3

Regular

2361 Views

8 replies

0 likes

  • 2361 Views
  • 8 replies
  • 0 likes

Solved!! Playlist folder takes very long time to load

Hi @ all, i have a playlist folder with about 320 Playlists in it (one per album), and i like to open the playlist folder selct "all tracks" and push "shuffle" to listen to all of these albums randomly. That works, but i have this issue where i open ...

Regular

Hi @ all,    i have a playlist folder with about 320 Playlists in it (one per album), and i like to open the playlist folder selct "all tracks" and push "shuffle" to listen to all of th...

Joe

Community Legend

6467 Views

8 replies

0 likes

  • 6467 Views
  • 8 replies
  • 0 likes

Turning off the app on Android device?

I really like Spotify but I can't figure out how to quit the application when I'm done listening to music on my Android dev ice. Anyone have a clue?

Casual Listener

I really like Spotify but I can't figure out how to quit the application when I'm done listening to music on my Android dev ice. Anyone have a clue?

Joe

Community Legend

723 Views

3 replies

0 likes

  • 723 Views
  • 3 replies
  • 0 likes

premium but still getting ads

I have recently purchased premium and have all features except ad free listening does anyone know how to get rid of them as its the main reason I upgraded

Newbie

I have recently purchased premium and have all features except ad free listening does anyone know how to get rid of them as its the main reason I upgraded

SuperWisdom

Community Legend

701 Views

2 replies

0 likes

  • 701 Views
  • 2 replies
  • 0 likes

Spotify not visible on HTC car app since re-install

I have an HTC one S and have been very happily using spotify to play music in my car for ages. Then I am made to install the new spotify and it does not appear as a music app any longer. May be a spotify problem or HTC I do not care I am on the verge...

Newbie

I have an HTC one S and have been very happily using spotify to play music in my car for ages. Then I am made to install the new spotify and it does not appear as a music app any longer. May be a spo...

611 Views

0 replies

0 likes

  • 611 Views
  • 0 replies
  • 0 likes

Solved!! Android update that screwed me

followed phone direction to update the Android ver. only to find it won't opperate on my phone. After two years of 'can't grumble' usuage. Super jolly spotify response distills to 'sorry mate yr f**k'd'. I can't even reload old version. come on you b...

Regular

followed phone direction to update the Android ver. only to find it won't opperate on my phone. After two years of 'can't grumble' usuage. Super jolly spotify response  distills to 'sorry mate y...

Joe

Community Legend

846 Views

3 replies

0 likes

  • 846 Views
  • 3 replies
  • 0 likes

Local Files won't play on my Samsung Galaxy S5 "track is unavailable"

Hi everyone, I apologize if this has been resolved in another thread, but I'm going CRAZY trying to resolve this... I have a premium account. I went into my desktop version and imported some local tracks from my computer. Easy. Then I added them to m...

Newbie

Hi everyone, I apologize if this has been resolved in another thread, but I'm going CRAZY trying to resolve this...   I have a premium account.   I went into my desktop version and ...

Joe

Community Legend

3796 Views

1 replies

0 likes

  • 3796 Views
  • 1 replies
  • 0 likes

Solved!! [Android 4.4.3]Touching crossfade slider sends app to background.

I'm using Nexus 4 (4.4.3),Spotify 1.1.0.113 when i touch crossfade slider app closes itself.Any help?

Newbie

I'm using Nexus 4 (4.4.3),Spotify 1.1.0.113 when i touch crossfade slider app closes itself.Any help?  

AlphaK

Casual Listener

4123 Views

14 replies

3 likes

android 4.4.3
bug
crossfade slider
  • 4123 Views
  • 14 replies
  • 3 likes

Solved!! I accidentally pressed the 7 days free trial on my tablet ,will i be charged after it ends ?

Hello ,I was on my tablet and I accidentally pressed "7 days free trial" , I went to my subscribitions and it says that once it ends my account will become a Spotify free account. Under "Payment Method" it says "You do not currently have a payment pr...

Casual Listener

Hello ,I was on my tablet and I accidentally pressed "7 days free trial" , I went to my subscribitions and it says that once it ends my account will become a Spotify free account. Under "Payment Meth...

YetiNinja

Casual Listener

2225 Views

2 replies

0 likes

  • 2225 Views
  • 2 replies
  • 0 likes