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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6845 Views

0 replies

7 likes

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Spotify Keeps Skipping

Recently I've noticed that Spotify has been skipping on nealy every song, on all devices I have it installed on (iPad 2, Samsung Galaxy SIII, and an old HTC Rhyme that I have connected to my WiFi to listen to when I'm showering since I don't care if ...

Casual Listener

Recently I've noticed that Spotify has been skipping on nealy every song, on all devices I have it installed on (iPad 2, Samsung Galaxy SIII, and an old HTC Rhyme that I have connected to my WiFi to ...

jabeorwhat

Newbie

1434 Views

3 replies

0 likes

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system freezes then resets.

Description Please describe the problem While playing music, when i try to skip songs, my Spotify will freeze and become completely unresponsive. Phone will then freeze, and then reset itself. What are the steps you took to get to the error/issue? Ha...

Casual Listener

Description Please describe the problem While playing music, when i try to skip songs, my Spotify will freeze and become completely unresponsive. Phone will then freeze, and then reset itself.&...

386 Views

0 replies

0 likes

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Deleting downloaded songs

Hi, I have an LG g2 Sprint phone I have a about 1,000 songs downloaded and I do not have enough phone Internet to stream music constantly. For some reason about once a month Spotify decides to delete all my downloaded PLAYLISTS and it is very annoyin...

Gig Goer

Hi,    I have an LG g2 Sprint phone I have a about 1,000 songs downloaded and I do not have enough phone Internet to stream music constantly.    For some reason about once...

Peter__

Community Legend

363 Views

1 replies

0 likes

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Spotify premium account on two phones parallel

Hi, I want to use my Premium Account on two different Samsung phones. But when I start streaming music on one phone of them, it's starting on the other one automatically in the backround and is using the datavolume of both phones. Is that normal or c...

Casual Listener

Hi, I want to use my Premium Account on two different Samsung phones. But when I start streaming music on one phone of them, it's starting on the other one automatically in the backround and is usi...

Olfer

Casual Listener

1274 Views

3 replies

0 likes

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Solved!! What happens if I downgrade Spotify with songs downloaded to my phone already?

If I downgrade my premium Spotify to the unpaid version, what will happen to the songs I've downloaded? Will they just become unavailable when I'm offline?

Casual Listener

If I downgrade my premium Spotify to the unpaid version, what will happen to the songs I've downloaded? Will they just become unavailable when I'm offline?

Peter__

Community Legend

2587 Views

2 replies

0 likes

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My SD card is fried because of Spotify?!?!?!

Yeah, this is pretty bad, some help would be great... Heres what happened: Was casually blurting out spotify through my phone (Sony Xperia J) which was connected to a bluetooth speaker, and after about half an hour the music stopped and it had popped...

Casual Listener

Yeah, this is pretty bad, some help would be great... Heres what happened:   Was casually blurting out spotify through my phone (Sony Xperia J) which was connected to a bluetooth s...

Zeenglishking

Casual Listener

940 Views

4 replies

0 likes

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Solved!! Spotify connect not working

Hi!I've got Spotify Premium and on my Android device I can see the symbol in the bottom right corner of "Now playing" that takes me to a screen that says "Connect let's you play and connect Spotify on your devices. If another device becomes available...

Gig Goer

Hi! I've got Spotify Premium and on my Android device I can see the symbol in the bottom right corner of "Now playing" that takes me to a screen that says "Connect let's you play and connect Spoti...

puckie87

Newbie

16290 Views

11 replies

1 likes

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  • 11 replies
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Mobile app problem?

I listened to an ad on Spotify on my computer saying that Spotify for your mobile app was now completely free and said "No more free trials", it said to update to the latest version and I can listen to music for free. I updated to the newest version,...

Casual Listener

I listened to an ad on Spotify on my computer saying that Spotify for your mobile app was now completely free and said "No more free trials", it said to update to the latest version and I can listen ...

Peter__

Community Legend

448 Views

3 replies

0 likes

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Solved!! spotify connect, android 2.2

Hi folks, I just noticed today that spotify connect has rolled out to my account - my iPad and HTC one x can control each other. Great stuff. Htc One x is on Spotify app version 0.7.6So I dug out an old HTC desire intending to use it at home, always ...

Newbie

Hi folks, I just noticed today that spotify connect has rolled out to my account - my iPad and HTC one x can control each other. Great stuff. Htc One x is on Spotify app version 0.7.6 So I dug ou...

redswan

Casual Listener

5235 Views

5 replies

1 likes

Connect
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Spotify connect not seeing Pionner a1

Im trying to stream from my LG G2 to my Pioneer A1 wireless speaker through spotify connect but for some reason the speaker does not show up under spotify connect. I can see the speaker under upnp devices on my windows desktop and I made sure upnp wa...

Newbie

Im trying to stream from my LG G2 to my Pioneer A1 wireless speaker through spotify connect but for some reason the speaker does not show up under spotify connect. I can see the speaker under upnp de...

Peter__

Community Legend

678 Views

1 replies

0 likes

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Friends "tab" replaced by profile "tab"

I no longer see the friends tab in Spotify. I can only see the profile tab? What's up with that? Anyone else seeing this?

Casual Listener

I no longer see the friends tab in Spotify. I can only see the profile tab? What's up with that? Anyone else seeing this?

user-removed

Not applicable

653 Views

3 replies

0 likes

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Solved!! Android sound quality differs between local and downloaded music

I switched to a Samsung Galaxy Note 3 a few months ago and have since been generally pleased with my sound quality through my headphones. However, and I noticed this on my last phone too, the overall volume seems to be quieter and some of the levels ...

Casual Listener

I switched to a Samsung Galaxy Note 3 a few months ago and have since been generally pleased with my sound quality through my headphones. However, and I noticed this on my last phone too, the overall...

JP0le

Casual Listener

3840 Views

6 replies

0 likes

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White screen and resets phone

Hi! I have a Note3, and I'm running android 4.4.2. I do subscribe to Premium. I'll be playing my Spotify at work and for about a week now when I go to skip a song, my spotify will stop playing completely, and go to a white screen. My phone will then ...

Casual Listener

Hi! I have a Note3, and I'm running android 4.4.2. I do subscribe to Premium. I'll be playing my Spotify at work and for about a week now when I go to skip a song, my spotify will stop playing comple...

sammiches87

Casual Listener

575 Views

3 replies

0 likes

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Solved!! Hefty battery drain.

Not sure how battery drain is suppose to be, but playing music for 20 minutes should not drain the battery that much. Spotify also keeps on draining while note playing. Phone is a galaxy s2 running stable version of Slimkat/slimroms, 4.4.2.

Casual Listener

Not sure how battery drain is suppose to be, but playing music for 20 minutes should not drain the battery that much. Spotify also keeps on draining while note playing.   Phone is a galaxy...

Joe

Community Legend

21031 Views

9 replies

5 likes

battery drain
galaxy s2
slimkat
slimroms
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Spotify not loading Artist or Album or playlists on Samsung Tab 3

My rooted Samsung Galaxy. Tab 3 with Spotify V 0.7.6.357 won't load artist pages, album pages or playlists, really limiting the apps functionality. This issue has been going on for about 2 weeks. Tried reinstall and clearing cache, anything i could t...

Casual Listener

My rooted Samsung Galaxy. Tab 3 with Spotify V 0.7.6.357 won't load artist pages, album pages or playlists, really limiting the apps functionality. This issue has been going on for about 2 weeks. Tri...

Daniel

Community Legend

1532 Views

4 replies

1 likes

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[HOW TO] Troubleshooting - Clear application data on Android

Many times an application may cause issues on a phone. This may not necessarily be the fault of the specific application, but more likely the data has become corrupt by the system. The first step whenever troubleshooting an Android application is to ...

Community Legend

Many times an application may cause issues on a phone. This may not necessarily be the fault of the specific application, but more likely the data has become corrupt by the system. The first step whe...

Joe

Community Legend

12420 Views

3 replies

2 likes

Android
Tutorial
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BUG - missing play panel

About half the time after picking a song from a playlist, the panel showing the current track and play/pause doesn't appear at the bottom of the screen as it should. So there is no way to access the actual player screen.

Music Fan

About half the time after picking a song from a playlist, the panel showing the current track and play/pause doesn't appear at the bottom of the screen as it should. So there is no way to access the ...

Daniel

Community Legend

584 Views

2 replies

0 likes

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Solved!! Nexus 5 not tracking Spotify data usage

Just got a Nexus 5, my first Android coming from iPhone. I am noticing that my cell data usage for Spotify is not being tracked in the Data Usage page in the usage bar for the specific Spotify app. I’ve been listening to it all morning and it “says” ...

Regular

Just got a Nexus 5, my first Android coming from iPhone. I am noticing that my cell data usage for Spotify is not being tracked in the Data Usage page in the usage bar for the specific Spotify app. ...

amlamarra

Casual Listener

1307 Views

8 replies

0 likes

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Solved!! Android - Rename Device

Hi there, I have just had Spotify connect enabled (great feature) but now am having problems locating the correct device to start playback on. In the connect screen the the Model number is shown not the device name set in the Android > Settings > Abo...

Casual Listener

Hi there, I have just had Spotify connect enabled (great feature) but now am having problems locating the correct device to start playback on.   In the connect screen the the Model number is...

Xenophore

Newbie

37656 Views

13 replies

13 likes

  • 37656 Views
  • 13 replies
  • 13 likes