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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107338 Views

26 replies

3 likes

  • 107338 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217225 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217225 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571275 Views

79 replies

3 likes

  • 571275 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470695 Views

577 replies

40 likes

Account
Free
  • 470695 Views
  • 577 replies
  • 40 likes

offline playlists

Since I downloaded the new updated app for Spotify, none of my playlists will remain synced offline. I have downloaded them all about 10 times each, but they don't play offline, and when I go back online again, there aren't downloaded, apparently. I ...

Newbie

Since I downloaded the new updated app for Spotify, none of my playlists will remain synced offline. I have downloaded them all about 10 times each, but they don't play offline, and when I go back on...

Joe

Community Legend

1245 Views

3 replies

0 likes

downloaded
Playlists
trouble
Update
  • 1245 Views
  • 3 replies
  • 0 likes

"this track is not availeble"

Hi,I always had some songs thad I liked but spotify did not have them in their system. So I always import the track from my pc, I have a premeum account. And when I connected my phone to my pc the songs sync on my phone too. But now that doesn't work...

Casual Listener

Hi, I always had some songs thad I liked but spotify did not have them in their system. So I always import the track from my pc, I have a premeum account. And when I connected my phone to my pc th...

Joe

Community Legend

735 Views

3 replies

0 likes

  • 735 Views
  • 3 replies
  • 0 likes

Download Error

Hi, I have a Samsung Galaxy Ace with a 2.3.5 Android system running. A few days ago I had to completely wipe the phone and was in the process of reinstalling everything when Spotify failed. I have tried reinstalling the app several times, both from G...

Newbie

Hi,   I have a Samsung Galaxy Ace with a 2.3.5 Android system running. A few days ago I had to completely wipe the phone and was in the process of reinstalling everything when Spotify failed...

Joe

Community Legend

808 Views

2 replies

0 likes

  • 808 Views
  • 2 replies
  • 0 likes

Solved!! Redmi + SD Card offline playlist issue

Hi all, I've tried almost every solution in the book to get Spotify to save my offline playlists to my microsd card but it still saves to internal memory. I believe my problem is unique to Redmi (XiaoMi) phones. Here's the issue:Redmi has partitioned...

Regular

Hi all, I've tried almost every solution in the book to get Spotify to save my offline playlists to my microsd card but it still saves to internal memory. I believe my problem is unique to Redmi (Xia...

Joe

Community Legend

14472 Views

5 replies

0 likes

microSD
offline playlists
  • 14472 Views
  • 5 replies
  • 0 likes

using to much data Help

This month I am already at 1.37 GB and only 10 days in .... The past months I was around 700 MB of data with spotify on my Android phone. What happend that caused it to use so much data already this month? I need my spotify, I hope this isn't permena...

Casual Listener

This month I am already at 1.37 GB and only 10 days in .... The past months I was around 700 MB of data with spotify on my Android phone. What happend that caused it to use so much data already this ...

user-removed

Not applicable

1486 Views

5 replies

0 likes

  • 1486 Views
  • 5 replies
  • 0 likes

Dispositivo incompatible con esta version

Mi movil, Samsung Ace. Ayer me pidio instalar nueva version de spotify. La descargue de Google store. Al instalarla aparece: "Esta version es incompatible con este dispositivo." Hasta ayer funcionaba perfectamente. ¿ cual es la solución?

Newbie

Mi movil, Samsung Ace. Ayer me pidio instalar nueva version de spotify. La descargue de Google store. Al instalarla aparece: "Esta version es incompatible con este dispositivo."   Hast...

Joe

Community Legend

801 Views

2 replies

0 likes

  • 801 Views
  • 2 replies
  • 0 likes

Solved!! App always says "Title not available"

Hi, I wanted to try the app for Android (Galaxy S2) and maybe I am too stupid, but for every song I try to play it just says "This title is not available" (actually, in German: "Der Titel ist nicht verfügbar"). Why not? I clicked on "Download playlis...

Newbie

Hi,   I wanted to try the app for Android (Galaxy S2) and maybe I am too stupid, but for every song I try to play it just says "This title is not available" (actually, in German: "Der Titel ...

Joe

Community Legend

2139 Views

5 replies

0 likes

  • 2139 Views
  • 5 replies
  • 0 likes

Spotify logs me out.

I use Facebook to sign in to Spotify. I have premium. I mostly use Spotify on my phone. Several times throughout the day, often in the middle of listening to a song, it logs out. This makes it impossible to keep anything downloaded (my entire point o...

Regular

I use Facebook to sign in to Spotify. I have premium. I mostly use Spotify on my phone. Several times throughout the day, often in the middle of listening to a song, it logs out. This makes it imposs...

Joe

Community Legend

551 Views

2 replies

0 likes

  • 551 Views
  • 2 replies
  • 0 likes

Album is missing on android version

Mastodon album Once more around the sun is ok at web player, but when u open the album on android, it just show 2 of the 11 songs.

Regular

Mastodon album Once more around the sun is ok at web player, but when u open the album on android, it just show 2 of the 11 songs.

gandour

Regular

999 Views

6 replies

0 likes

  • 999 Views
  • 6 replies
  • 0 likes

Cannot access to My Songs in the android app [Solved]

I have many songs saved to "My songs" in the web player and the Linux desktop player (both are synchronized well), but when I go to "My songs" in the Android app, there isn't any song.This is a bug? I'm not want to search and save the songs again in ...

Regular

I have many songs saved to "My songs" in the web player and the Linux desktop player (both are synchronized well), but when I go to "My songs" in the Android app, there isn't any song. This is a bug...

Peter__

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Playlists pretend to sync, then wont play songs, then go away

I've paid for Spotify for over a year now and in general have loved it. In my opinion, though, the only reason for really paying for it is Offline mode, yet since this last update I've been having serious issues with Spotify. Before the update, the a...

Casual Listener

I've paid for Spotify for over a year now and in general have loved it. In my opinion, though, the only reason for really paying for it is Offline mode, yet since this last update I've been having se...

Peter__

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

songs from an album refusing to play

When I first got my spotify account, I created different stations from different artists on my android phone including reggaeton artists Baby Rasta y Gringo. One of the albums that I liked so much from them was Los Duros. It used to work and always p...

Newbie

When I first got my spotify account, I created different stations from different artists on my android phone including reggaeton artists Baby Rasta y Gringo. One of the albums that I liked so mu...

Daniel

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

cannot download spotify for android

Hi, I am currently in the US for an extended period, although I live in a country where spotify is not available yet. I downloaded it fine on my PC, but I cannot do so on my Android phone. I get a message from the app store that spotify is not availa...

Newbie

Hi, I am currently in the US for an extended period, although I live in a country where spotify is not available yet. I downloaded it fine on my PC, but I cannot do so on my Android phone. I get a me...

Daniel

Community Legend

1033 Views

2 replies

0 likes

  • 1033 Views
  • 2 replies
  • 0 likes

Local songs from my PC are not downloaded to my Samsung Galaxy S3

The songs Spotify is offering are being downloaded perfectly. When I want to play the songs from my PC on my phone it says the title is not available. Below the local song it say: Loading... - Loading... Please help!

Casual Listener

The songs Spotify is offering are being downloaded perfectly. When I want to play the songs from my PC on my phone it says the title is not available.   Below the local song it say: Loading....

Daniel

Community Legend

658 Views

3 replies

0 likes

  • 658 Views
  • 3 replies
  • 0 likes

My premium has downgraded to free.

Hi,I added spotify premium on to my Vodafone tarriff and has been working perfectly for months. Last week my premium downgraded to the free spotify!? Vodafone say it is a technical issue with spotify that you are trying to fix.Can you please tell me ...

Newbie

Hi, I added spotify premium on to my Vodafone tarriff and has been working perfectly for months. Last week my premium downgraded to the free spotify!? Vodafone say it is a technical issue with spo...

Richard

Community Legend

3229 Views

6 replies

0 likes

downgraded
Free
Premium
  • 3229 Views
  • 6 replies
  • 0 likes

I know the SD card offline storage has many fixes but none are working...

I believe this is because of the weirdness of my Motorla phone's setup. Here's what they did. The phone's internal storage was split. The original 8gb was partitioned into 3gb for the phone's system and everything else (app data etc) and 5gb for ever...

Casual Listener

I believe this is because of the weirdness of my Motorla phone's setup. Here's what they did. The phone's internal storage was split. The original 8gb was partitioned into 3gb for the phone's system ...

redmiuser

Regular

872 Views

2 replies

0 likes

  • 872 Views
  • 2 replies
  • 0 likes

Why can't Spotify fix our problems???

Why can't Spotify fix our problems they are not doing anything to help us Android Samsung Galaxy why? Why? To problems with Spotify premium............... We need Help Now

Roadie

Why can't Spotify fix our problems they are not doing anything to help us Android Samsung Galaxy why? Why? To problems with Spotify premium............... We need Help Now😞😞😞😞😞😞😞😞😞...

Merik

Community Legend

585 Views

1 replies

0 likes

Help me!
  • 585 Views
  • 1 replies
  • 0 likes

Solved!! Spotify no longer working with my Galaxy S3

Hi... I've been using and loving Spotify as a premium member for a while now. Unfortunately, I was prompted to upload the new version of Spotify and ever since doing so have encountered more problems than it's worth: 1) It stops working. 2) won't dow...

Casual Listener

Hi...   I've been using and loving Spotify as a premium member for a while now.  Unfortunately, I was prompted to upload the new version of Spotify and ever since doing so  have en...

NatWilliams504

Casual Listener

2329 Views

2 replies

0 likes

  • 2329 Views
  • 2 replies
  • 0 likes

Solved!! More than 1 device

Hello. I do not speak english, so i am very sorry if you do not understand. Well, I have a question... If I have Spotify Premium, can I have more than 1 device using it at the same time? (Can I listen music in the 2 devices at the same time?) I am so...

Visitor

Hello. I do not speak english, so i am very sorry if you do not understand.   Well, I have a question... If I have Spotify Premium, can I have more than 1 device using it at the same time? (...

Peter__

Community Legend

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes