Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389351 Views

545 replies

34 likes

Account
Free
  • 389351 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8090 Views

0 replies

7 likes

  • 8090 Views
  • 0 replies
  • 7 likes

Solved!! Music saving to SD card now???

I have 0.6.2.64. I just noticed last night that my playlists were downloading to the external SD card now instead of my internal memory. I haven't used any hacks to allow this and I don't think my custom rom is doing it either. Anyone else notice thi...

Casual Listener

I have 0.6.2.64. I just noticed last night that my playlists were downloading to the external SD card now instead of my internal memory. I haven't used any hacks to allow this and I don't think my c...

Joe

Community Legend

5558 Views

6 replies

0 likes

  • 5558 Views
  • 6 replies
  • 0 likes

Solved!! i can't open the app before de last actualitation

today i had actualize the app and now i can't open the app, my device is a samsung Galaxy SCL Please a new a solution i have a premium account and i need the music at the mobile thanks and best regards

Casual Listener

today i had actualize the app and now i can't open the app, my device is a samsung Galaxy SCL   Please a new a solution i have a premium account and i need the music at the mobile   ...

Xiry

Casual Listener

488 Views

2 replies

0 likes

  • 488 Views
  • 2 replies
  • 0 likes

"Not enough space left on device"

I call BS. There is enough space. Furthermore, kindly don't link me to your troubleshoot page, I've done everything twice and still nothing has been helpful. I have even gone as far as to go over multiple forums hoping to find a clue that could help ...

Casual Listener

I call BS. There is enough space. Furthermore, kindly don't link me to your troubleshoot page, I've done everything twice and still nothing has been helpful. I have even gone as far as to go over mul...

dinomight

Spotify Star

4383 Views

1 replies

0 likes

  • 4383 Views
  • 1 replies
  • 0 likes

Spotify turns itself down, even when sound is fully maxed...

Spotify turns itself down, even when sound is fully maxed - on my mobile phone, Android Kit kat 4.4.3 - this JUST started, i pay for premium, and this makes it unlistenable, due to me liking loud music I’ve had to move over to Pandora. Please take a ...

Regular

Spotify turns itself down, even when sound is fully maxed - on my mobile phone, Android Kit kat 4.4.3 - this JUST started, i pay for premium, and this makes it unlistenable, due to me liking loud mus...

Zeuse

Regular

1056 Views

7 replies

0 likes

  • 1056 Views
  • 7 replies
  • 0 likes

Probleme mit Offline-Playlists

Guten Tag liebe Spotiy Freunde. Ich habe ein Problem welches micht leicht nervt. Mit der neuesten Version von Spotify sollte man ja vermeintlich Offline Playlists auf der externen SD-Karte speichern können. Habe hier auf schon im Hilfe Forum (Ist ja ...

Casual Listener

Guten Tag liebe Spotiy Freunde. Ich habe ein Problem welches micht leicht nervt.  Mit der neuesten Version von Spotify sollte man ja vermeintlich Offline Playlists auf der externen SD-Kart...

Joe

Community Legend

586 Views

3 replies

0 likes

  • 586 Views
  • 3 replies
  • 0 likes

Spotify Lock Screen - Samsung Galaxy s4

Hi - I have a Samsung Galaxy s4. I really like the Spotify lock screen. However, my phone's lock screen will only stay on for about 10 seconds. I'd like it to stay on continuously so I can continue to see the lock screen. But I don't know how to do t...

Newbie

Hi - I have a Samsung Galaxy s4.  I really like the Spotify lock screen.  However, my phone's lock screen will only stay on for about 10 seconds.  I'd like it to stay on continuously s...

Joe

Community Legend

1717 Views

1 replies

0 likes

Galaxy S4
lock screen
  • 1717 Views
  • 1 replies
  • 0 likes

Downloading/installing Spotify failed

galaxy s2 android - spotify has forced a reinstall/upgrade now it hasdownloaded 10% but is apparently frozen - just says installing and has done for a couple of hours. Not imprressed. why was the upgrade forced? this is never good practice. Are your ...

Casual Listener

galaxy s2 android - spotify has forced a reinstall/upgrade now it hasdownloaded 10% but is apparently frozen - just says installing and has done for a couple of hours. Not imprressed. why was the upg...

Joe

Community Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Will spotify work on my mobile?

I got an Samsung GT-S5830 Galaxy Ace processor is single core 0.8ghz with 278 mb ram, Rom minne 512 and an 8gb sd card, will my phone handle spotify premium and my song list, im thinking about the amount of ram my phone got, is it big enough or do i ...

Newbie

I got an Samsung GT-S5830 Galaxy Ace processor is single core 0.8ghz  with 278 mb ram, Rom minne 512 and an 8gb sd card, will my phone handle spotify premium and my song list, im thinking a...

Joe

Community Legend

1997 Views

3 replies

0 likes

  • 1997 Views
  • 3 replies
  • 0 likes

Premium features not working

I downloaded the latest version of Spotify a few days ago. Since then, my account is "acting like" the free version...ads, limited skips, etc. I've been a premium subscriber for about a year & have never had any problems. I've tried logging out/in, a...

Casual Listener

I downloaded the latest version of Spotify a few days ago. Since then, my account is "acting like" the free version...ads, limited skips, etc. I've been a premium subscriber for about a year & ha...

Joe

Community Legend

490 Views

3 replies

0 likes

  • 490 Views
  • 3 replies
  • 0 likes

Security update on Android, cannot install Spotify anymore

Hello, I have a premium account and have created a lot of playlists for my holiday in Thailand and Indonesia. Now Spotify did this security update and I need to download new version. However, I am in Thailand (tomorrow Indonesia) and Spotify cannot b...

Newbie

Hello, I have a premium account and have created a lot of playlists for my holiday in Thailand and Indonesia. Now Spotify did this security update and I need to download new version. However, I am i...

Joe

Community Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Problemas con la actualización

He actualizado a la última versión de Spotyfy desde Google Play. Tengo una cuenta Premium. El programa se descarga y parece que se instala adecuadamente. Me dice que encuantra una versión anterior que hay que desinstalar. Lo hago, pero no consigo de ...

Newbie

He actualizado a la última versión de Spotyfy desde Google Play. Tengo una cuenta Premium. El programa se descarga y parece que se instala adecuadamente. Me dice que encuantra una versión anterior qu...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Problemas de actualización de Spotify

Hola, disculpen tengo un problema y es que resulta que cuando quiero ingresar a Spotify me sale un mensaje que dice "está versión ya no es compatible" y me piden que actualice la app y cuando me dirijo al google play para hacerlo me sale un mensaje d...

Newbie

Hola, disculpen tengo un problema y es que resulta que cuando quiero ingresar a Spotify me sale un mensaje que dice "está versión ya no es compatible" y me piden que actualice la app y cuando me diri...

cHagHi

Gig Goer

2151 Views

1 replies

0 likes

  • 2151 Views
  • 1 replies
  • 0 likes

New version of spotify can't download on external sd card

Unbelievable!I'm a premium user and the new version of Spotify (in a huawei y300) dosen't download the music on the external sd card.Into setup I selected the highest quality option and it dosen't work (usually when I did it in the old it do it autom...

Casual Listener

Unbelievable! I'm a premium user and the new version of Spotify (in a huawei y300) dosen't download the music on the external sd card. Into setup I selected the highest quality option and it dosen'...

blumeeni

Casual Listener

613 Views

2 replies

0 likes

  • 613 Views
  • 2 replies
  • 0 likes

New update "downloading music"...

I am confused here. New Androd app says it is downloading music "140 items", but nothing is marked for offline use. How can I figure out what it is downloading? Thanks!

Roadie

I am confused here. New Androd app says it is downloading music "140 items", but nothing is marked  for offline use.   How can I figure out what it is downloading?   Thanks!

Baroninkjet

Roadie

582 Views

2 replies

0 likes

  • 582 Views
  • 2 replies
  • 0 likes

Solved!! Cheap Android phone wanted

Hey,I wanna use Spotify Connect with my living room stereo, using my iPhone to control it. Therefore I had the idea to attach a cheap Android phone or tablet to it.Do you have any recommendation for a cheap device which runs Spotify?Thanks for any hi...

Gig Goer

Hey, I wanna use Spotify Connect with my living room stereo, using my iPhone to control it. Therefore I had the idea to attach a cheap Android phone or tablet to it. Do you have any recommendat...

johannes1702

Gig Goer

4463 Views

7 replies

0 likes

  • 4463 Views
  • 7 replies
  • 0 likes

sd card android

Hi> I have galaxy note 2 android/ since latest update of spotify sd card has unmounted losing all data on it. cannot re mount or even access through sd card reader on mac or pc. another blank sd card will mount in phone. why has update destroyed my s...

Newbie

Hi> I have galaxy note 2 android/ since latest update of spotify sd card has unmounted losing all data on it. cannot re mount or even access through sd card reader on mac or pc. another blank sd c...

user-removed

Not applicable

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Solved!! New version won't close on S3 running Android 4.3

Hi, After updating to the latest version, the icon in the upper left hand corner of the screen refuses to go away. And opening task manager shows spotify in progress but I can't terminate the program. Does anybody have the same issues? Samsung Galaxy...

Casual Listener

Hi,   After updating to the latest version, the icon in the upper left hand corner of the screen refuses to go away. And opening task manager shows spotify in progress but I can't terminate ...

user-removed

Not applicable

4008 Views

6 replies

0 likes

  • 4008 Views
  • 6 replies
  • 0 likes

i cant download the app and my android is 2.3.4

My android should be compatible but it says I can't dowwnload I am very upset to not have my music at the moment

Newbie

My android should be compatible but it says I can't dowwnload I am very upset to not have my music at the moment

Andrews32

Roadie

1033 Views

2 replies

0 likes

  • 1033 Views
  • 2 replies
  • 0 likes

What is spotify thinking...

Since the new update spotify is not working anymore for me. I am using a galaxy s5 and have been using spotify for a year now previously on a galaxy s3. For the record I am using the same data connection as with the old version and my phone works fin...

Newbie

Since the new update spotify is not working anymore for me. I am using a galaxy s5 and have been using spotify for a year now previously on a galaxy s3. For the record I am using the same data connec...

Andrews32

Roadie

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Nice work, you broke it again. Not working under restricted profiles under Android KitKat

I actually thought the Spotify issues were over with me but no. The idiotic forced update to the new app and the fact you cannot use the older version anymore did it again. So here we go again: Samsung Galaxy Note 10.1 2014 Edition with Android 4.4.2...

Gig Goer

I actually thought the Spotify issues were over with me but no. The idiotic forced update to the new app and the fact you cannot use the older version anymore did it again.   So here we go a...

pmm_fin

Gig Goer

668 Views

2 replies

0 likes

  • 668 Views
  • 2 replies
  • 0 likes