Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35977 Views
64 replies
25 likes

35977 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874111 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874111 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25573 Views
3 replies
0 likes

25573 Views
3 replies
0 likes

Crossfade not so gapless anymore!

Recently updated the Spotify app on my Galaxy Note 2 and now when playing any music I hear a gap during the crossfade. Sometimes a loud static sound can be heard as it switches tracks. VERY annoying and makes for a horrible seamless experience.

durandman
Newbie
Recently updated the Spotify app on my Galaxy Note 2 and now when playing any music I hear a gap during the crossfade. Sometimes a loud static sound can be heard as it switches tracks. VE...
2014-01-29 5:30:56 PM
2014-03-19 6:33:24 PM
mountnstream
Music Fan
766 Views
8 replies
2 likes

766 Views
8 replies
2 likes

All my Playlists are gone!

Dear Spotify team, I checked several threads in the community and could not find any specific help. I have the following Hardware/Software: Samsung Galaxy S3 Android Verison 4.3 Current Spotify Version (re-installed today) SD-Card 32 Gb I have the fo...

XMrBoomX
Casual Listener
Dear Spotify team, I checked several threads in the community and could not find any specific help. I have the following Hardware/Software: Samsung Galaxy S3 Android Verison 4.3 Cu...
2014-03-19 5:16:43 PM
2014-03-19 5:25:54 PM
Joe
Community Legend
246 Views
1 replies
0 likes

246 Views
1 replies
0 likes

Solved!! How do I ensure all my songs are updated to Extreme quality when connected to wifi?

I am using the latest Android Kitkat on my Nexus 5.Here's my problem:When I download songs to play offline on my phone, my music quality for streaming is "Normal quality" and my download is "Extreme quality".When I listen to a song on Radio mode (whe...

mechwr
Casual Listener
I am using the latest Android Kitkat on my Nexus 5. Here's my problem: When I download songs to play offline on my phone, my music quality for streaming is "Normal quality" and my download is "Ex...
2014-03-19 9:34:13 AM
2014-03-19 5:10:56 PM
Joe
Community Legend
3464 Views
3 replies
0 likes

3464 Views
3 replies
0 likes

Solved!! Can't download Spotify to Android

Hi, I have Spotify Premium, use it fine on laptop & PC. I have a new (to me) Samsung GT-S5830. I can log onto my Spotify account on the Android. When I try to download the Spotify app via Google Play I get the error message "you don't have any device...

Spikeymusic
Regular
Hi, I have Spotify Premium, use it fine on laptop & PC. I have a new (to me) Samsung GT-S5830. I can log onto my Spotify account on the Android. When I try to download the S...
2014-03-19 4:09:49 PM
2014-03-19 4:51:44 PM
Spikeymusic
Regular
41710 Views
4 replies
1 likes

41710 Views
4 replies
1 likes

seeking cheap tablet that runs spotify well

I'm looking to get a cheap but reliable device that I can give to my daughter so she can run spotify and do pretty much nothing else. Does anyone have any recommendations for android tablets under $100 or so that do a good job at this? I see ematic m...

anewman63
Casual Listener
I'm looking to get a cheap but reliable device that I can give to my daughter so she can run spotify and do pretty much nothing else. Does anyone have any recommendations for android table...
2014-03-18 8:41:38 PM
2014-03-19 3:16:59 PM
anewman63
Casual Listener
5392 Views
4 replies
0 likes

5392 Views
4 replies
0 likes

Connection available without showing an error

Hi, I have a Sony Xperia ZR and lately Spotify does not allow me to leave my playlist in "Available Offline" and displays a message that says "sync error, unknown error - continue". I need help because I have a paid account Primium.

raul_monkey
Casual Listener
Hi, I have a Sony Xperia ZR and lately Spotify does not allow me to leave my playlist in "Available Offline" and displays a message that says "sync error, unknown error - continue". I need help becau...
2014-03-19 2:10:58 PM
2014-03-19 2:59:31 PM
Joe
Community Legend
330 Views
3 replies
0 likes

330 Views
3 replies
0 likes

Add album to playlist (Android app)

I was wondering if it's at all possible to add an album to a current playlist from within the Android app, rather than track-by-track.

hatthewmartley
Regular
I was wondering if it's at all possible to add an album to a current playlist from within the Android app, rather than track-by-track.
2013-09-19 4:20:05 PM
2014-03-19 12:06:37 PM
rsolomonjr1
Newbie
1390 Views
2 replies
2 likes

1390 Views
2 replies
2 likes

Inbox Crash - Samsung

I have a rooted Galaxy note 3. I have been running previous versions of spotify with no issues. Recently updated and now whenever i try clicking inbox the app closes. It was working fine before. i was able to install a previous version from backup an...

v33haw
Newbie
I have a rooted Galaxy note 3. I have been running previous versions of spotify with no issues. Recently updated and now whenever i try clicking inbox the app closes. It was working fine before. i wa...
2014-03-19 2:28:06 AM
2014-03-19 4:10:16 AM
Joe
Community Legend
1679 Views
1 replies
0 likes

1679 Views
1 replies
0 likes

Spotify connect no sound on my bluetooth devices( car radio, mini boombox...)

Have a question about the new connect system for android. I updated my Galaxy s4 today, and after the new control sound system, my devices which i have to pair with without wi-fi. There is no sound coming out my the device speakers. Everything works ...

disipio
Casual Listener
Have a question about the new connect system for android. I updated my Galaxy s4 today, and after the new control sound system, my devices which i have to pair with without wi-fi. There is no sound c...
2014-03-18 9:49:52 PM
2014-03-18 10:25:29 PM
user-removed
Not applicable
3293 Views
7 replies
0 likes

3293 Views
7 replies
0 likes

Samsung Tablet Issues

Hey, So I have a spotify premium account and I just downloaded the app on my samsung tablet. But when I try to play songs on my tablet, for some reason the music will begin playing on my samsung s4 cell phone. Has this happened to anybody else? If so...

ruggieroe1
Newbie
Hey, So I have a spotify premium account and I just downloaded the app on my samsung tablet. But when I try to play songs on my tablet, for some reason the music will begin playing on my s...
2014-03-18 7:24:33 PM
2014-03-18 9:44:52 PM
Joe
Community Legend
487 Views
1 replies
0 likes

487 Views
1 replies
0 likes

Spotify doesn't resume playing entire playlist

For some reason I have not seen this issue anywhere, despite searching on google and this forum. So I'll be listening to a playlist. Then I don't use Spotify for a while (couple of hours or so) and I get back into my car, Spotify will resume playing ...

unsurety
Music Fan
For some reason I have not seen this issue anywhere, despite searching on google and this forum. So I'll be listening to a playlist. Then I don't use Spotify for a while (couple of hours o...
2014-03-18 6:59:55 PM
934 Views
0 replies
4 likes

934 Views
0 replies
4 likes

Spotify is lagging and freezing

Hello. I'm using spotify on LG L9. It's a good phone so i don't know why my playlist are loading in 1 minute, Skipping song takes 30 seconds, also before i will listen advertisement i have to wait 10 more seconds. My net 3G so in my opinion net speed...

Denial94
Roadie
Hello. I'm using spotify on LG L9. It's a good phone so i don't know why my playlist are loading in 1 minute, Skipping song takes 30 seconds, also before i will listen advertisement i have to wait ...
2014-03-18 1:05:57 PM
2014-03-18 6:55:04 PM
user-removed
Not applicable
7037 Views
9 replies
0 likes

7037 Views
9 replies
0 likes

Solved!! external sd card

I read threads below, but cannot find the solution on using the external sd card. Should I reinstall Spotify with card mounted or just delete all data and make the first downloading with the card mounted?

jara_vyoral
Music Fan
I read threads below, but cannot find the solution on using the external sd card. Should I reinstall Spotify with card mounted or just delete all data and make the first downloading with the card mou...
2014-03-16 6:26:33 PM
2014-03-18 6:35:30 PM
jara_vyoral
Music Fan
1659 Views
22 replies
0 likes

1659 Views
22 replies
0 likes

Samsung Galaxy S 3 does not show up in desktop client for syncing

I am a premium member and my Galaxy S3 will not show up on my devices tab in the desktop client. I am trying to sync a few local songs to my phone and whenever i press the song on my phone I get a "track is not available" message. Both devices are on...

imucenic
Casual Listener
I am a premium member and my Galaxy S3 will not show up on my devices tab in the desktop client. I am trying to sync a few local songs to my phone and whenever i press the song on my phone I get a "t...
2014-03-17 8:27:42 PM
2014-03-18 3:58:12 PM
Joe
Community Legend
416 Views
3 replies
0 likes

416 Views
3 replies
0 likes

Solved!! Issue with offline playlists still not resolved

Look, I've seen the sticky, saw 100's of replies from people with the same or similar problems, and one reply marked as "Solution", which is just NOT the solution. So how do i get my offline playlists back? The songs are all there on my sd card, the ...

user-removed
Visitor
Look, I've seen the sticky, saw 100's of replies from people with the same or similar problems, and one reply marked as "Solution", which is just NOT the solution. So how do i get my offline playli...
2014-03-16 11:09:03 PM
2014-03-17 5:10:54 AM
user-removed
Not applicable
453 Views
2 replies
0 likes

453 Views
2 replies
0 likes

How to listen to music offline

Hi Guys, I'm a new spotify user. I'm trying to listen to a playlist offline but I can't seen to see the option for "Available offline" on either windows or Android app. I've tried various top playlist and have same issue. According to help on spotify...

liamnagle
Newbie
Hi Guys, I'm a new spotify user. I'm trying to listen to a playlist offline but I can't seen to see the option for "Available offline" on either windows or Android app. I've tri...
2014-03-13 6:30:56 PM
2014-03-17 4:46:25 AM
pnc
Community Legend
849 Views
3 replies
0 likes

849 Views
3 replies
0 likes

Distortion when playing music on Samsung Galaxy Tab 12.2 speakers, but not on headphones.

I have noticed a lot of music sounding mildly to heavily distorted when playing on my tablet's speakers, but not on my headphones when plugged in on the same device. It's noticeable mostly on tracks that are recorded at a relatively low level (András...

Godbluffer
Casual Listener
I have noticed a lot of music sounding mildly to heavily distorted when playing on my tablet's speakers, but not on my headphones when plugged in on the same device. It's noticeable mostly on tracks ...
2014-03-16 8:55:17 PM
354 Views
0 replies
0 likes

354 Views
0 replies
0 likes

The Track is Not Available

I have a Premium subscription and I have one of my playlists downloaded for offline listening. I connected to Wifi so all songs should have downloaded. But when I go offline there are a few songs that will not play. It says "The Track is not Availabl...

ansky
Music Fan
I have a Premium subscription and I have one of my playlists downloaded for offline listening. I connected to Wifi so all songs should have downloaded. But when I go offline there are a f...
2014-03-16 3:54:05 PM
2014-03-16 3:58:54 PM
user-removed
Not applicable
409 Views
1 replies
0 likes

409 Views
1 replies
0 likes

White screen and resets phone

Hi! I have a Note3, and I'm running android 4.4.2. I do subscribe to Premium. I'll be playing my Spotify at work and for about a week now when I go to skip a song, my spotify will stop playing completely, and go to a white screen. My phone will then ...

sammiches87
Casual Listener
Hi! I have a Note3, and I'm running android 4.4.2. I do subscribe to Premium. I'll be playing my Spotify at work and for about a week now when I go to skip a song, my spotify will stop playing comple...
2014-03-07 5:51:57 PM
2014-03-14 12:34:33 AM
sammiches87
Casual Listener
410 Views
3 replies
0 likes

410 Views
3 replies
0 likes

nexus 5 does not appear under "devices" on desktop app

Tried on OS X 10.9 and windows 8 on two differents networks. Tried reinstalling app (both on nexus and on OS x). With My old s3 mini the devices was found, and the feature works, except for the local files playlist

woozte
Regular
Tried on OS X 10.9 and windows 8 on two differents networks. Tried reinstalling app (both on nexus and on OS x). With My old s3 mini the devices was found, and the feature works, except for the local...
2014-01-14 2:18:31 AM
2014-03-14 5:08:11 PM
user-removed
Not applicable
1390 Views
10 replies
0 likes

1390 Views
10 replies
0 likes

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