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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203578 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203578 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548781 Views

78 replies

3 likes

  • 548781 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456263 Views

571 replies

38 likes

Account
Free
  • 456263 Views
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  • 38 likes

Problem

I am from the US and have been in Croatia for two weeks and my spotify premium is not working! I am connected to the internet but When I try to play music it says these feature are only for premium users! What do I do??

Newbie

I am from the US and have been in Croatia for two weeks and my spotify premium is not working! I am connected to the internet but When I try to play music it says these feature are only for premium u...

blake

Community Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Adding an Album to Offline causes Brain to Ooze

Seriously, while it is better than 'Create a Playlist' it is still awful. 1 search for artist2 find album3 save4 go to 'your music'5 find album again6 click offline buttonThis should be finished after step 3. (Step 7 is to try Beats and hope they are...

Regular

Seriously, while it is better than 'Create a Playlist' it is still awful. 1 search for artist 2 find album 3 save 4 go to 'your music' 5 find album again 6 click offline button This shoul...

Joe

Community Legend

787 Views

5 replies

0 likes

  • 787 Views
  • 5 replies
  • 0 likes

No room for offline music??

Spotify doesn't seem to be letting me set anymore tracks to "offline" saying I don't have space for them... I have over 24gb left of space.I read about the song number limit but I only have maybe 400-500 songs set to offline.

Casual Listener

Spotify doesn't seem to be letting me set anymore tracks to "offline" saying I don't have space for them... I have over 24gb left of space. I read about the song number limit but I only have maybe...

Joe

Community Legend

531 Views

3 replies

0 likes

  • 531 Views
  • 3 replies
  • 0 likes

Offline playlists

Since the new update came out where i had to unistall and reintall spotify my offline playlist wont dowload the songs that i have streamed, previosly they would change from grey to green after i listened to them but now they stay grey. i have a limit...

Casual Listener

Since the new update came out where i had to unistall and reintall spotify my offline playlist wont dowload the songs that i have streamed, previosly they would change from grey to green after i list...

Joe

Community Legend

524 Views

3 replies

0 likes

  • 524 Views
  • 3 replies
  • 0 likes

My Starred Playlist says that I have 2 tracks in it but when I open it, theres nothing inside

Hi guys, I wanted to delete all of my tracks in my Starred playlist. done, but now it says that I have 2 tracks left in it but in fact it's empty. How to solve please? Thanks in advance. Regards, Mirsad

Casual Listener

Hi guys,   I wanted to delete all of my tracks in my Starred playlist. done, but now it says that I have 2 tracks left in it but in fact it's empty. How to solve please?   Thanks in...

Peter__

Community Legend

577 Views

4 replies

0 likes

  • 577 Views
  • 4 replies
  • 0 likes

Explicit lyrics on desktop become edited on Android mobile app

I recently noticed that some of the songs I have downloaded to my mobile device are edited when I specifically added the explicit version. Example: Backpackers from Childish Gambino's ablum Camp. Noticed it was edited while driving into work today. G...

Music Fan

I recently noticed that some of the songs I have downloaded to my mobile device are edited when I specifically added the explicit version.   Example: Backpackers from Childish Gambino's ablu...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Albums and Songs missing from ipad and android devices

Albums and Songs missing from ipad and android devicesHi all,I have 16 songs in a playlist for 何韻詩 , this works perfectly on the PC, with either web player or Spotify PC cilent.However on mobile devices, there are only 9 tracks???Android: Shows "16 t...

Regular

Albums and Songs missing from ipad and android devices Hi all, I have 16 songs in a playlist for 何韻詩 , this works perfectly on the PC, with either web player or Spotify PC cilent. However on...

Ulfis

Casual Listener

2322 Views

14 replies

0 likes

  • 2322 Views
  • 14 replies
  • 0 likes

last fm scrobbling

Is anyone having lastfm issues from the android app. I know lastfm had issues this week but deezer and google play are now scrobbling fine, spotify is having issues from all my android devices, not tried the desktop.

Roadie

Is anyone having lastfm issues from the android app. I know lastfm had issues this week but deezer and google play are now scrobbling fine, spotify is having issues from all my android devices, not t...

Joe

Community Legend

1118 Views

6 replies

0 likes

  • 1118 Views
  • 6 replies
  • 0 likes

Saving offline play lists to ad card

So I've been trying multiple times to move my offline olaylists to my 32gb so card but every time it saves to my phones local storage which only has about a gig left on it. My ad card is completely empty yet Spotify won't move the playlists. I've tri...

Newbie

So I've been trying multiple times to move my offline olaylists to my 32gb so card but every time it saves to my phones local storage which only has about a gig left on it. My ad card is completely e...

Daniel

Community Legend

530 Views

2 replies

0 likes

  • 530 Views
  • 2 replies
  • 0 likes

Solved!! I have a Spotify Playlist that isn't allowing me to add more than 111 songs.

I don't get any sort of error message. The new songs just don't get added. I only use Spotify on my cell phone and Samsung Smart TV.

Casual Listener

I don't get any sort of error message. The new songs just don't get added. I only use Spotify on my cell phone and Samsung Smart TV.

Peter__

Community Legend

884 Views

4 replies

0 likes

  • 884 Views
  • 4 replies
  • 0 likes

"Your music" to starred?

Hello, How to copy/move the music from "your music" to starred? I have an AV Receiver (Onkyo) which I'm using with Spotify and it uses the old fashioned starred list. I don't count on Onkyo to release a firmware to use the "your music" system. So, my...

Casual Listener

Hello,   How to copy/move the music from "your music" to starred?   I have an AV Receiver (Onkyo) which I'm using with Spotify and it uses the old fashioned starred list. I don't ...

ouais25

Casual Listener

896 Views

2 replies

0 likes

Your Music
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  • 2 replies
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Solved!! can't log in

I recently got a new phone and can't log into my account it keeps saying we're having trouble try again later, at least 5or6 times. Is anyone else receiving this message on androids?

Regular

I recently got a new phone and can't log into my account it keeps saying we're having trouble try again later, at least 5or6 times. Is anyone else receiving this message on androids?

mactres

Regular

1252 Views

8 replies

0 likes

  • 1252 Views
  • 8 replies
  • 0 likes

How do I stop Spotify using data when I'm not on WiFi?

When I'm not using wifi, and using downloaded playlists, in private mode, download over 2G/3G switched off, And "background data" is disabled in the app settings. it still uses data! Megabytes of the stuff. This is totally unacceptable because it is ...

Roadie

When I'm not using wifi, and using downloaded playlists, in private mode, download over 2G/3G switched off, And "background data" is disabled in the app settings. it still uses data! Megabytes of the...

Joe

Community Legend

2021 Views

3 replies

0 likes

  • 2021 Views
  • 3 replies
  • 0 likes

Spotify stops playing after ten minutes when on WIFI but plays fine when using 4G

Whenever I try to stream music on my KINDLE or my ANDROID phone (HTC THUNDERBOLT) the music will stop playing after ten minutes (even if it's in the middle of a song). This happens when I'm on WIFI. If I have the phone in 4G mode, it plays fine. I ha...

Regular

Whenever I try to stream music on my KINDLE or my ANDROID phone  (HTC THUNDERBOLT) the music will stop playing after ten minutes (even if it's in the middle of a song). This happens when I'm on ...

Joe

Community Legend

1098 Views

6 replies

0 likes

  • 1098 Views
  • 6 replies
  • 0 likes

code #1118578

Spotify isn't allowing me to sign in using facebook and it is giving me a code of #1118578. How do i get this fixed on droid 4. Android version 4.0.4

Casual Listener

Spotify isn't allowing me to sign in using facebook and it is giving me a code of #1118578. How do i get this fixed on droid 4. Android version 4.0.4

Joe

Community Legend

3550 Views

10 replies

0 likes

  • 3550 Views
  • 10 replies
  • 0 likes

progress bar and next button navigation gone?

I just updated to the newest version on my android device. Where did the screen go where I could use the progress bar and next button to navigate music?

Casual Listener

I just updated to the newest version on my android device. Where did the screen go where I could use the progress bar and next button to navigate music?

Joe

Community Legend

1049 Views

4 replies

0 likes

  • 1049 Views
  • 4 replies
  • 0 likes

Solved!! can't download offline tracks since new version

Hello everyone, here's my problem: I am an android user and until yesterday had no trouble at all listening to music offline on my phone. Then Spotify asked me to get the new version (the app is now called Spotify music) and since then I have not bee...

Newbie

Hello everyone,   here's my problem: I am an android user and until yesterday had no trouble at all listening to music offline on my phone. Then Spotify asked me to get the new version (the ...

pauljb07

Casual Listener

1435 Views

6 replies

0 likes

  • 1435 Views
  • 6 replies
  • 0 likes

Android 2.3.4 problem

I'm having trouble installing app on Android 2.3.4. Installed old one, Spotify says "You need to update Spotify", pressing on "DOWNLOAD" opens Play Store with new app called "Spotify Music", however I can't install it as "Your device isn't compatible...

Casual Listener

I'm having trouble installing app on Android 2.3.4. Installed old one, Spotify says "You need to update Spotify", pressing on "DOWNLOAD" opens Play Store with new app called "Spotify Music", however ...

einoras

Casual Listener

1993 Views

3 replies

0 likes

  • 1993 Views
  • 3 replies
  • 0 likes

not working offline

upgraded to premium 3 hrs ago so i could listen to playlists i have in offline mode ,not needing wi-fi or wireless ,as soon as i left my house the music started to cut out ,then come bk on cut out then come bk ,so i came home poarked on my drive ,and...

Casual Listener

upgraded to premium 3 hrs ago so i could listen to playlists i have in offline mode ,not needing wi-fi or wireless ,as soon as i left my house the music started to cut out ,then come bk on cut out th...

Peter__

Community Legend

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes