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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375643 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

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Solved!! Spotify app not compatible with Droid Maxx?

I updated my phone from a Droid Razr Maxx to a droid Maxx and tried downloading the Spotify app through Google Play, but it won't even come up through the search engine. Are we compatible? I'm a premium user and hope this annoyance is fixed soon. For...

Casual Listener

I updated my phone from a Droid Razr Maxx to a droid Maxx and tried downloading the Spotify app through Google Play, but it won't even come up through the search engine. Are we compatible? I'm a prem...

Peter__

Community Legend

1375 Views

3 replies

0 likes

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Spotify forced update, installed twice

Hi, I recently was forced to update Spotify on my sg-sI9300 (rooted, SOKP custom rom), after that it asked me to uninstall old version.... All was working fine until a couple of hours later I visited the play store and seen spotify wasn't installed.....

Newbie

Hi, I recently was forced to update Spotify on my sg-sI9300 (rooted, SOKP custom rom), after that it asked me to uninstall old version.... All was working fine until a couple of hours later I visited...

Liam

Community Legend

1542 Views

2 replies

0 likes

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  • 2 replies
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Device "full" after forced re-install

I have a samsung galaxy 2 1900 - I had to download the new spotify as it forced me to do so due to spotify's security breach. Now that I have the new app I cannot re-download my songs (which you are forcing me to do also) I just get a "this device is...

Newbie

I have a samsung galaxy 2 1900 - I had to download the new spotify as it forced me to do so due to spotify's security breach.   Now that I have the new app I cannot re-download my songs (whi...

endre

Casual Listener

1812 Views

4 replies

0 likes

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  • 4 replies
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Updated Spotify App for Android: Do I have to Re-download all downloaded playlists?

I just downloaded/replaced the new Spotify app on my Samsung Galaxy S3. It looks like all my previously downloaded playlists are not available offline anymore. Do I have to re-download all of them on the phone?

Casual Listener

I just downloaded/replaced the new Spotify app on my Samsung Galaxy S3. It looks like all my previously downloaded playlists are not available offline anymore. Do I have to re-download all of them on...

dinomight

Spotify Star

690 Views

6 replies

0 likes

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  • 6 replies
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Guiness Book of records: Largest amount of user data deleted remotely ever...

This may have gone unnoticed, but I am pretty confident Spotify set one or more new world records with the latest update: The largest amount of user data deleted remotely ever. The largest number of paid subscription users negatively impacted by a si...

Roadie

This may have gone unnoticed, but I am pretty confident Spotify set one or more new world records with the latest update:   The largest amount of user data deleted remotely ever. The lar...

Andrews32

Roadie

479 Views

1 replies

3 likes

  • 479 Views
  • 1 replies
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Samsung galaxy s3 Spotify resets every 10 seconds

Every since the new appearance update, spotify has not worked on my phone. When i attempt to run spotify, it resets every 10 seconds. I have attempted the outlined reset method as posted on the forum with no luck. I have tried it at least 6 times usi...

Casual Listener

Every since the new appearance update, spotify has not worked on my phone.   When i attempt to run spotify, it resets every 10 seconds. I have attempted the outlined reset method as post...

352 Views

0 replies

0 likes

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Why can I find uncensored albums on PC but not mobile?

The PC version has a reasonable path to find the uncensored versions of an album. That tells me that the application and Spotify are aware that there are multiple versions and on the mobile app it simply only displays the first result. This is pretty...

Newbie

The PC version has a reasonable path to find the uncensored versions of an album. That tells me that the application and Spotify are aware that there are multiple versions and on the mobile app it si...

389 Views

0 replies

0 likes

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Android app user guide

Is there a guide to all of the user settings on the Android app somewhere on Spotify's ludicrously unhelpful website or did they think it wasn't necessary to explain what any of the settings actually do?

Music Fan

Is there a guide to all of the user settings on the Android app somewhere on Spotify's ludicrously unhelpful website or did they think it wasn't necessary to explain what any of the settings actually...

Andrews32

Roadie

1697 Views

3 replies

0 likes

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  • 3 replies
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Can't find device following forced update (which deleted all offline music).

OK, I understand that you had to force an update (and, clearly, lots of people are not happy - in my opinion you should have allowed people to opt out for a period of time), however, this update appears to have also stopped my device from appearing o...

Newbie

OK, I understand that you had to force an update (and, clearly, lots of people are not happy - in my opinion you should have allowed people to opt out for a period of time), however, this update appe...

324 Views

0 replies

0 likes

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Internetdurchgang

Hallo, ich habe zur zeit kein WLan zur verfügugng, und nutze für updates die "internetdurchgang" funktion meines handys, nur kann spotify anscheinen nur über Wlan oder das mobile Datennetz snycronisiren. Hat jemand eine idee wir das auch über die "in...

Newbie

Hallo, ich habe zur zeit kein WLan zur verfügugng, und nutze für updates die "internetdurchgang" funktion meines handys, nur kann spotify anscheinen nur über Wlan oder das mobile Datennetz snycronisi...

305 Views

0 replies

0 likes

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Sugestão de configuração do app

Teria como voces adicionarem uma opção no app para dispositivos Android? Seria ao abrir o aplicativo ele iniciar uma playlist automaticamente, assim como o TuneIn faz atualmente. No meu caso eu usaria essa opção para que toda vez que eu entrar no car...

Casual Listener

Teria como voces adicionarem uma opção no app para dispositivos Android? Seria ao abrir o aplicativo ele iniciar uma playlist automaticamente, assim como o TuneIn faz atualmente. No meu caso eu usari...

296 Views

0 replies

0 likes

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Solved!! New spotify music

I dont have new app of spotify on my google play and i cant install it i cant install either new version of old spotify (i use htc desire android 2.2

Casual Listener

I dont have new app of spotify on my google play and i cant install it i cant install either new version of old spotify (i use htc desire android 2.2

n0thappy

Regular

686 Views

4 replies

0 likes

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Upgrading Spotify in a country where it isn't available

Hi I have the following problem. I live in Poland and I registered for free trial of Spotify Premium there but i'm currently staying in Georgia for one more week. This morning I received an email from Spotify about this security breach and recommenda...

Regular

Hi   I have the following problem. I live in Poland and I registered for free trial of Spotify Premium there but i'm currently staying in Georgia for one more week. This morning I received a...

theo89

Regular

450 Views

2 replies

0 likes

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No offline songs after update

(sorry for my bad english, I'm french) I'm a new user of spotify (I'm premium). I used deezer before. The problem : I just opened the android app. It said : "this version of spotify is not up to date please update" so I did (in the playstore) And the...

Regular

(sorry for my bad english, I'm french)   I'm a new user of spotify (I'm premium). I used deezer before.   The problem : I just opened the android app. It said : "this version of spo...

tommartin7

Newbie

1746 Views

4 replies

2 likes

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Offline Data to External SD

Dear Community! I am new to Spotify and this is my first premium month. First I want to tell that it is amazing!Unfortunatelly the new version saves the offline music to internal SD which is only 2GB. I tried clear cache, reinstall, upgrade from olde...

Casual Listener

Dear Community! I am new to Spotify and this is my first premium month. First I want to tell that it is amazing! Unfortunatelly the new version saves the offline music to internal SD which is only...

mllbp

Casual Listener

550 Views

4 replies

0 likes

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Samsung Galaxy Ace, fix it?

Hello. So since the latest update, my Samsung galaxy ace is not compatible any longer. Because whenever i try to start Spotify it says i have to Download an update, and when i proceed to try and update it, It says Your Device is not compatible with t...

Casual Listener

Hello.   So since the latest update, my Samsung galaxy ace is not compatible any longer. Because whenever i try to start Spotify it says i have to Download an update, and when i proceed to...

Daniel

Community Legend

1472 Views

3 replies

1 likes

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Solved!! Want to save my music NOT on my SD card

After i had to install Spotify again i wanted to download my playlist again, but i noticed that Spotify said, there isnt enough space to download the playlist, so i checked where it is saving the playlist: it saves it on my SD card (there is only 1,2...

Casual Listener

After i had to install Spotify again i wanted to download my playlist again, but i noticed that Spotify said, there isnt enough space to download the playlist, so i checked where it is saving the pla...

Daniel

Community Legend

1113 Views

1 replies

0 likes

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Preview not available when sharing in Google Plus

I can't share in Google Plus any of my playlists or single tracks using my android phone. It prompts a message stating that a preview is not available but I can post a comment. Anyone experiencing this issue? Posted using the Spotify Community app by...

Gig Goer

I can't share in Google Plus any of my playlists or single tracks using my android phone. It prompts a message stating that a preview is not available but I can post a comment. Anyone experiencing th...

MoodySince1969

Gig Goer

691 Views

4 replies

0 likes

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Haptic Feedback still an issue!!

I have read the forums here and other places up and down for a solution to make haptic feedback not vibrate my S3 while Spotify is playing... nothing works!! Please fix this! I pay for premium but find myself using Pandora at night because my phone v...

Casual Listener

I have read the forums here and other places up and down for a solution to make haptic feedback not vibrate my S3 while Spotify is playing... nothing works!! Please fix this! I pay for premium but fi...

bfactor

Newbie

2036 Views

4 replies

0 likes

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