Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
5 hours ago
jt120
Casual Listener
42575 Views
66 replies
25 likes

42575 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878082 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878082 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26379 Views
4 replies
0 likes

26379 Views
4 replies
0 likes

How do I find artists I'm following?

I want to play Spotify on my tablet at my office but the CONNECT feature keeps starting Spotify on my Android smartphone where it is also installed and shows it in "play". It keeps interferring with my bluetooth and cell calls... I ONLY want it to pl...

rightjb
Regular
I want to play Spotify on my tablet at my office but the CONNECT feature keeps starting Spotify on my Android smartphone where it is also installed and shows it in "play". It keeps interferring...
2014-04-16 6:10:12 PM
2014-04-16 10:07:15 PM
Joe
Community Legend
520 Views
5 replies
0 likes

520 Views
5 replies
0 likes

Space is already Free...?!

Hey Guys, im using spotify since 6 months!? So now my Problem is, my phone cannot Download anymore tracks but my phone says that ive got more then 15 GB Freespace, how can i switch the downloaded files to another Memory? Greeting from Hamburg

kommat89
Casual Listener
Hey Guys, im using spotify since 6 months!? So now my Problem is, my phone cannot Download anymore tracks but my phone says that ive got more then 15 GB Freespace, how can i swi...
2014-04-16 9:58:09 PM
2014-04-16 10:06:27 PM
Joe
Community Legend
253 Views
2 replies
0 likes

253 Views
2 replies
0 likes

Android: Please improve current song buffering

Hello, I’m using Spotity (lastest version) for android 4.1 and set music as "extreme quality". It works well, even on 3G+. However, the single song buffer works systematically bad on Wifi (sometimes on 3G too). I’ve tested my wifi bandiwth and it’s q...

user-removed
Visitor
Hello, I’m using Spotity (lastest version) for android 4.1 and set music as "extreme quality". It works well, even on 3G+. However, the single song buffer works systematically bad on Wifi (someti...
2014-04-15 11:26:29 AM
2014-04-16 4:33:30 PM
user-removed
Not applicable
1299 Views
2 replies
0 likes
Buffering
preload
stream

1299 Views
2 replies
0 likes

Songs not available offline

On the new app for android they seem to have got rid of the star system but now you save the songs. But this means it doesnt add it into a playlist so i cannot download them to be available offline. Is there a way? I dont want to add them all into a ...

user-removed
Visitor
On the new app for android they seem to have got rid of the star system but now you save the songs. But this means it doesnt add it into a playlist so i cannot download them to be available offline. ...
2014-04-16 2:34:43 PM
2014-04-16 2:54:34 PM
Joe
Community Legend
413 Views
1 replies
0 likes

413 Views
1 replies
0 likes

Spotify shuts off during bootup on Samsung S4

Ever since the KitKat update, whenever I start spotify it says "The process spotify has been stopped" (Pure guessing on the exact text as I'm just translating it from the Swedish "Spotify har stoppats.". Nothing works when I attempt to fix it. I've t...

Nihenna
Casual Listener
Ever since the KitKat update, whenever I start spotify it says "The process spotify has been stopped" (Pure guessing on the exact text as I'm just translating it from the Swedish "Spotify har stoppat...
2014-04-02 3:38:44 PM
2014-04-16 2:01:07 PM
Joe
Community Legend
683 Views
4 replies
2 likes

683 Views
4 replies
2 likes

Offline Playlist Randomly Deleted Repeatedly.

I'm fairly sure it isn't because if the device limit, but my playlists on my three offline devices (My android phone and tablet and my windows 7 desktop) and I really cannot figure out why. Its been playing up ever since I have started to use the ser...

TheFlaskjar
Newbie
I'm fairly sure it isn't because if the device limit, but my playlists on my three offline devices (My android phone and tablet and my windows 7 desktop) and I really cannot figure out why. Its been ...
2014-04-15 7:55:58 PM
2014-04-15 8:19:09 PM
Joe
Community Legend
467 Views
1 replies
0 likes

467 Views
1 replies
0 likes

HTC One - Downloaded songs randomly skip - Premium User

Hi, A very frustrating issue which is annoying and cant seem to find any solution for anywhere.I have a HTC One, with the latest version of Spotfy from the Play Store.Download songs will randomly skip only when played through headphones . Have reinst...

swalehz
Casual Listener
Hi, A very frustrating issue which is annoying and cant seem to find any solution for anywhere. I have a HTC One, with the latest version of Spotfy from the Play Store. Download songs will ...
2014-04-15 9:55:32 AM
2014-04-15 3:09:28 PM
Joe
Community Legend
469 Views
3 replies
0 likes

469 Views
3 replies
0 likes

Spotify doesn't recognize my phone

LG 4x HD, Tried to add some local datas after about ~3 Months without adding new local datas. Spotify wont recognize my phone and thus not download any local stuff.. Spotify isnt blocked by my firewall. Tried reinstalling the app and desktop version....

uLtr4numb
Regular
LG 4x HD, Tried to add some local datas after about ~3 Months without adding new local datas. Spotify wont recognize my phone and thus not download any local stuff.. Spotify isnt blocked by my firewa...
2014-04-11 8:25:21 PM
2014-04-15 2:32:48 PM
Joe
Community Legend
2186 Views
10 replies
0 likes

2186 Views
10 replies
0 likes

Nothing is working!

I've been using my sister'a spotify account for a while because she has unlimited, so I decided to sign up for unlimited myself and use my account. It's been 5 days, and I've had nothing but problems. I can't get any of my music offline like I could ...

mindastya1029
Casual Listener
I've been using my sister'a spotify account for a while because she has unlimited, so I decided to sign up for unlimited myself and use my account. It's been 5 days, and I've had nothing but problems...
2014-04-14 8:56:31 PM
2014-04-14 12:32:52 AM
Joe
Community Legend
830 Views
5 replies
0 likes
Can't get music offline
Can't select music
Signed up for unlimited membership

830 Views
5 replies
0 likes

All playlists removed from device

Today I opened spotify on my mobile to find all the playlists that I had marked as "available offline" were reset and all the music was gone. What happened here, and how can I revert that? It was especially annoying since I was on a long trip and did...

icksie
Regular
Today I opened spotify on my mobile to find all the playlists that I had marked as "available offline" were reset and all the music was gone. What happened here, and how can I revert that? It was e...
2014-04-13 8:58:24 PM
2014-04-14 2:13:05 PM
icksie
Regular
411 Views
6 replies
0 likes

411 Views
6 replies
0 likes

premium devices

Got a new phone yesterday and i went to download my playlists on my device. Turned on my tablet to find everything had been undownloaded as i had more than 3 devices. Reset my devices as suggested and downloaded again on 3 devices only. Went to turn ...

kob91
Newbie
Got a new phone yesterday and i went to download my playlists on my device. Turned on my tablet to find everything had been undownloaded as i had more than 3 devices. Reset my devices as suggested an...
2014-04-14 12:31:00 PM
2014-04-14 1:38:18 PM
Joe
Community Legend
221 Views
1 replies
0 likes

221 Views
1 replies
0 likes

Solved!! Internet problem

Hello everybody. I have problems to use Spotify on Wi-Fi with Android. I can connect and use the application, but when the phone system is some idle time, the application disconnects from the internet and I have to open the application again to re-co...

JeffersonLima
Casual Listener
Hello everybody. I have problems to use Spotify on Wi-Fi with Android. I can connect and use the application, but when the phone system is some idle time, the application disconnects from the interne...
2014-04-13 3:17:49 AM
2014-04-14 5:03:51 AM
JeffersonLima
Casual Listener
376 Views
2 replies
0 likes

376 Views
2 replies
0 likes

Solved!! queue isnt resetting like it used to

Hi guys, before the latest version if I selected a playlist im sure it would reset my queue but would retain hard added tracks. Tonight I noticed that the queue seems to be cumulating/duplicating my choices. I.e chose shuffle playlist1 and then again...

andedrunkard
Roadie
Hi guys, before the latest version if I selected a playlist im sure it would reset my queue but would retain hard added tracks. Tonight I noticed that the queue seems to be cumulating/duplicating my ...
2014-04-14 1:42:22 AM
2014-04-14 2:10:38 AM
andedrunkard
Roadie
369 Views
2 replies
0 likes

369 Views
2 replies
0 likes

Forced to resync songs to offline mode

Hi guys, I have a problem with Spotify's offline mode. I can sync songs to my external sd card just fine; however, the songs do not stay synced. While in offline mode, the songs will suddenly become unavailable after an hour of unuse or after restart...

MimiTaylor
Music Fan
Hi guys, I have a problem with Spotify's offline mode. I can sync songs to my external sd card just fine; however, the songs do not stay synced. While in offline mode, the songs will sudde...
2014-04-13 8:37:16 PM
2014-04-13 9:17:44 PM
Joe
Community Legend
444 Views
3 replies
0 likes

444 Views
3 replies
0 likes

Solved!! 'Browse' and 'Discover' tab gone frome mobile app after the new update

Hey everyone, I updated to the newest version of Spotify a few days ago, and so far I'm loving it, but I have one really annoying bug. The 'Browse' and 'Discover' tabs have disappeared from my phone menu after this update. I still have them on my com...

cdl94
Regular
Hey everyone, I updated to the newest version of Spotify a few days ago, and so far I'm loving it, but I have one really annoying bug. The 'Browse' and 'Discover' tabs have disa...
2014-04-13 11:48:31 AM
2014-04-13 12:11:07 PM
Joe
Community Legend
1584 Views
5 replies
0 likes

1584 Views
5 replies
0 likes

My Spotify account lagging/crashing on all devices.

Hello, Gonna try get help from here because the support team aren't being all that helpful. Since the last update for android (0.7.9), whenever I have the playlist tab open, my playlists will load really slowly and most of the time will stop loading,...

VLEX26
Regular
Hello, Gonna try get help from here because the support team aren't being all that helpful. Since the last update for android (0.7.9), whenever I have the playlist tab open, my playlists will...
2014-04-13 6:22:12 AM
2014-04-13 12:00:23 PM
Joe
Community Legend
613 Views
8 replies
0 likes

613 Views
8 replies
0 likes

Certain songs wont sync to Andriod

I bought an album off of Itunes and transferred it to a Spotify playlist. They all worked except one song, the message "This track is not available" comes up when I try to play it off of my phone. It will work on my laptop off of Spotify though. It i...

danman129
Newbie
I bought an album off of Itunes and transferred it to a Spotify playlist. They all worked except one song, the message "This track is not available" comes up when I try to play it off of my phone. It...
2014-04-13 1:49:00 AM
2014-04-13 2:18:24 AM
Joe
Community Legend
201 Views
1 replies
0 likes

201 Views
1 replies
0 likes

Some Available Songs/Tracks Won't Play

Only one of my playlists have this problem but when I go to play the songs on shuffle on my android phone suggested songs play instead of my playlist is there a way of turning this off?

thesparkmellark
Casual Listener
Only one of my playlists have this problem but when I go to play the songs on shuffle on my android phone suggested songs play instead of my playlist is there a way of turning this off?
2014-04-12 7:14:47 PM
2014-04-12 10:16:26 PM
Joe
Community Legend
277 Views
3 replies
0 likes

277 Views
3 replies
0 likes

Solved!! External SD Card

Hi. I've been using Spotify Premium for a few months now. My external card has now 9 GB free space(I downloaded the songs from Spotify, Spotify online) and my phone has like 7-8 GB free space(Galaxy S4). I think Spotify downloads songs into where the...

Ranghild
Regular
Hi. I've been using Spotify Premium for a few months now. My external card has now 9 GB free space(I downloaded the songs from Spotify, Spotify online) and my phone has like 7-8 GB free space(Galaxy ...
2014-04-12 2:34:09 PM
2014-04-12 3:53:48 PM
Ranghild
Regular
775 Views
2 replies
0 likes

775 Views
2 replies
0 likes

App freezing on mobile data

Hi! My phone does well when I play music on Spotify via my wifi in any condition and state of screen and whole device. Problem starts when I go outside. It plays a few songs normally (1-3 songs), even when screen turns off, but on next song it plays ...

mololol303
Music Fan
Hi! My phone does well when I play music on Spotify via my wifi in any condition and state of screen and whole device. Problem starts when I go outside. It plays a few songs normally (1-3 songs), eve...
2014-04-03 11:09:34 PM
2014-04-12 1:58:35 PM
Sincredible
Casual Listener
806 Views
7 replies
0 likes

806 Views
7 replies
0 likes

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