Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111549 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
224460 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
581818 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478866 Views
577 replies
40 likes
I'm a premium user and make much use of offline playlists. I installed the "new" Spotify as required after the big security scare a couple weeks ago. What a train wreck. Now, my downloaded tracks are CONSTANTLY just disappearing from my Android phone...
I'm a premium user and make much use of offline playlists. I installed the "new" Spotify as required after the big security scare a couple weeks ago. What a train wreck. Now, my downloaded...
Regular
2206 Views
18 replies
0 likes
Why is the kindle version so different from the other versions? It requires a lot more with premium than all the other tablet versions, and the comuter versions.
Why is the kindle version so different from the other versions? It requires a lot more with premium than all the other tablet versions, and the comuter versions.
Community Legend
445 Views
1 replies
0 likes
Desde hace un tiempo descargo mis playlist y al revisar más tarde están como si no hubiese descargado nada.... toca volver a descargarlas y me pasa lo mismo repetidas veces
Desde hace un tiempo descargo mis playlist y al revisar más tarde están como si no hubiese descargado nada.... toca volver a descargarlas y me pasa lo mismo repetidas veces
Community Legend
438 Views
1 replies
0 likes
The biography section of Spotify lags on my Nexus 5. Reproduction: Launch Spotify for android Search for The Beatles Scroll to the bottom, where the bio appears Just before the bio appears, there will be dramatic lagging of the page scroll. It does t...
The biography section of Spotify lags on my Nexus 5. Reproduction: Launch Spotify for android Search for The Beatles Scroll to the bottom, where the bio appears Just before t...
Community Legend
402 Views
1 replies
0 likes
I can only use spotify connect feature with spotiamp release (0.2) on my laptop . Not able to connect to spotify desktop app though. Any solution? Thanks.
I can only use spotify connect feature with spotiamp release (0.2) on my laptop . Not able to connect to spotify desktop app though. Any solution? Thanks.
Community Legend
1540 Views
4 replies
0 likes
Hi guys, Weird problem. Started happening after the latest update. When on wifi this works perfectly. While on 3g Spotify insists that 'No internet connection available'. My 3g connection works just fine - I've been doing all the usual browsing, down...
Hi guys, Weird problem. Started happening after the latest update. When on wifi this works perfectly. While on 3g Spotify insists that 'No internet connection available'. My 3g connection ...
Not applicable
543 Views
1 replies
0 likes
I have an Motorola phone that I am upgrading to a new Samsung s5. How do I transfer my play list to the new phone? I'm a new user as you can tell from my question. Thanks
I have an Motorola phone that I am upgrading to a new Samsung s5. How do I transfer my play list to the new phone? I'm a new user as you can tell from my question. Thanks
Community Legend
513 Views
1 replies
0 likes
I am a premium user for last couple of months and this is the only problem I encountered and it is really annoying me. Everytime I try to download my offline lists, when the phone screen goes to sleep, it doesn't open again and phone doesn't respond ...
I am a premium user for last couple of months and this is the only problem I encountered and it is really annoying me. Everytime I try to download my offline lists, when the phone screen goes to slee...
Community Legend
780 Views
5 replies
0 likes
So I just got a new HTC and when I tried to log in to spotify through facebook, which has always worked in the past on other devices, it wouldn't work. The first time it loaded and then said something along the lines of "spotify would like to access ...
So I just got a new HTC and when I tried to log in to spotify through facebook, which has always worked in the past on other devices, it wouldn't work. The first time it loaded and then said someth...
Community Legend
3296 Views
5 replies
0 likes
I need help because I deleted my facebook and now spotifiy logged me out and I cannot get back in without using my facebook? Can an administrator convert my account over to a non facebook account.
I need help because I deleted my facebook and now spotifiy logged me out and I cannot get back in without using my facebook? Can an administrator convert my account over to a non facebook accou...
Community Legend
881 Views
1 replies
0 likes
Hi, i tried every kind of troubleshooting but it still won't work. I had an external 16 gb memory and i had music on it.... Like 1 week ago, i bought a new memory, 64 GB , for put more playlist on that. During the first Syncing my device had (when i ...
Hi, i tried every kind of troubleshooting but it still won't work. I had an external 16 gb memory and i had music on it.... Like 1 week ago, i bought a new memory, 64 GB , for put more pl...
Community Legend
1567 Views
12 replies
0 likes
Hi there, Hopefully one of you lovely people can help me..... I've noticed, over the last week or so, when I open up a playlist on Spotify, the first song I play plays with lots of distortion, for about 8 secs maybe. If I skip, the next track does th...
Hi there, Hopefully one of you lovely people can help me..... I've noticed, over the last week or so, when I open up a playlist on Spotify, the first song I play plays with lots...
Newbie
1873 Views
3 replies
0 likes
Was forced to update to new Spotify app (1.10.113), and when I did, my saved radio stations are all gone. I only see Recommended Stations. I really want my radio stations back! The two things I value the most with Spotify, my stations and my offline ...
Was forced to update to new Spotify app (1.10.113), and when I did, my saved radio stations are all gone. I only see Recommended Stations. I really want my radio stations back! The two things I ...
Regular
4412 Views
5 replies
0 likes
Hello,I would love to know if its possible to save music in internal storage,because I use SdCard only for flashing ROMs and I have only 1gb card. When I just take out sdcard app won't work
Hello,I would love to know if its possible to save music in internal storage,because I use SdCard only for flashing ROMs and I have only 1gb card. When I just take out sdcard app won't work
Community Legend
1119 Views
3 replies
0 likes
Almost everytime I try to sync a playlist, the SD Card gets ejected and I cannot use it on the phone again until I perform a checkdisk on the SD Card and try again. It seems the Spotify app does something wrong when syncing and corrupts my SD Card. I...
Almost everytime I try to sync a playlist, the SD Card gets ejected and I cannot use it on the phone again until I perform a checkdisk on the SD Card and try again. It seems the Spotify ap...
Community Legend
4324 Views
14 replies
1 likes
I am from the US and have been in Croatia for two weeks and my spotify premium is not working! I am connected to the internet but When I try to play music it says these feature are only for premium users! What do I do??
I am from the US and have been in Croatia for two weeks and my spotify premium is not working! I am connected to the internet but When I try to play music it says these feature are only for premium u...
Community Legend
521 Views
1 replies
0 likes
Seriously, while it is better than 'Create a Playlist' it is still awful. 1 search for artist2 find album3 save4 go to 'your music'5 find album again6 click offline buttonThis should be finished after step 3. (Step 7 is to try Beats and hope they are...
Seriously, while it is better than 'Create a Playlist' it is still awful. 1 search for artist 2 find album 3 save 4 go to 'your music' 5 find album again 6 click offline button This shoul...
Community Legend
835 Views
5 replies
0 likes
Spotify doesn't seem to be letting me set anymore tracks to "offline" saying I don't have space for them... I have over 24gb left of space.I read about the song number limit but I only have maybe 400-500 songs set to offline.
Spotify doesn't seem to be letting me set anymore tracks to "offline" saying I don't have space for them... I have over 24gb left of space. I read about the song number limit but I only have maybe...
Community Legend
566 Views
3 replies
0 likes
Since the new update came out where i had to unistall and reintall spotify my offline playlist wont dowload the songs that i have streamed, previosly they would change from grey to green after i listened to them but now they stay grey. i have a limit...
Since the new update came out where i had to unistall and reintall spotify my offline playlist wont dowload the songs that i have streamed, previosly they would change from grey to green after i list...
Community Legend
558 Views
3 replies
0 likes
Hi guys, I wanted to delete all of my tracks in my Starred playlist. done, but now it says that I have 2 tracks left in it but in fact it's empty. How to solve please? Thanks in advance. Regards, Mirsad
Hi guys, I wanted to delete all of my tracks in my Starred playlist. done, but now it says that I have 2 tracks left in it but in fact it's empty. How to solve please? Thanks in...
Community Legend
603 Views
4 replies
0 likes
