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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202515 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202515 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547309 Views

78 replies

3 likes

  • 547309 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455188 Views

571 replies

38 likes

Account
Free
  • 455188 Views
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  • 38 likes

unknown error -24 coming up, can't download either app!!

Can someone please help as the old spotify app told me to download the new app so I tried and it kept saying the above error message. So I deleted the old one as I couldn't use that either and it throws me the same error message now. Please help as I...

Casual Listener

Can someone please help as the old spotify app told me to download the new app so I tried and it kept saying the above error message. So I deleted the old one as I couldn't use that either and it thr...

Peter__

Community Legend

820 Views

3 replies

0 likes

  • 820 Views
  • 3 replies
  • 0 likes

Same problem

I cant select songs it only plays shuffled. Help!

Visitor

I cant select songs it only plays shuffled. Help!

Peter__

Community Legend

395 Views

2 replies

0 likes

  • 395 Views
  • 2 replies
  • 0 likes

Solved!! Spotify for Android v 11.0.113 Your Music Songs tab not showing tracks

The Songs tab under Your Music is only showing only 16 songs. When I filter for offline conten, only 7 of about 500 offline tracks are showing. Why? This is not working as I would expect. Spotify for Android v 11.0.113

Roadie

The Songs tab under Your Music is only showing only 16 songs. When I filter for offline conten, only 7 of about 500 offline tracks are showing. Why? This is not working as I would expect.   ...

fresh-ear

Roadie

981 Views

7 replies

0 likes

  • 981 Views
  • 7 replies
  • 0 likes

What does Spotify's data usage show up as?

On my Nexus 5 under Settings>Data Usage It shows the Spotify app as only having used 7.60 KB which is clearly not accurate. What does the streaming show up as in my data usage? Or does it not?

Visitor

On my Nexus 5 under Settings>Data Usage It shows the Spotify app as only having used 7.60 KB which is clearly not accurate. What does the streaming show up as in my data usage? Or does it not?

sle01

Casual Listener

2676 Views

10 replies

1 likes

  • 2676 Views
  • 10 replies
  • 1 likes

Solved!! Some songs won't play - Andriod

Some songs won't play on my phone. When they are supposed to play, there is no sound, and when I press pause the progress-bar resets to 0:00. This happens if they are played randomly with shuffle, or if I choose to play that particular song. My guess...

Regular

Some songs won't play on my phone. When they are supposed to play, there is no sound, and when I press pause the progress-bar resets to 0:00. This happens if they are played randomly with shuffle, or...

Captain_Caveman

Newbie

17863 Views

18 replies

0 likes

  • 17863 Views
  • 18 replies
  • 0 likes

Will it work again?

I have a samsung GT-5830. Due to the breach of the individual profile, i had to update spotify, but it's a trap. Indeed now it doesn't work anymore, because when i launch the app, appears a page that redirects me to google play because "my version is...

Casual Listener

I have a samsung GT-5830. Due to the breach of the individual profile, i had to update spotify, but it's a trap. Indeed now it doesn't work anymore, because when i launch the app, appears a page that...

SuperWisdom

Community Legend

716 Views

2 replies

0 likes

  • 716 Views
  • 2 replies
  • 0 likes

Solved!! spotify playing problems

Having the same issue!!!!! Please fix it!

Casual Listener

Having the same issue!!!!! Please fix it!

shagera

Casual Listener

853 Views

4 replies

0 likes

  • 853 Views
  • 4 replies
  • 0 likes

Unable to sync Local Files

Hello.. i've looked all over the web and tried everything but yet it doesn't seem to work. DescriptionI'll try to give as much info as possible I'm trying to transfer my local music files to my spotify so ill be able to listen to music that isn't on ...

Visitor

Hello.. i've looked all over the web and tried everything but yet it doesn't seem to work.       Description I'll try to give as much info as possible   I'm trying to...

Joe

Community Legend

2318 Views

13 replies

0 likes

  • 2318 Views
  • 13 replies
  • 0 likes

No Internet connection

It seems this is an ongoing issue for many. I am trying to use it on my Android tablet, says no Internet connection but all other apps on the tablet have a connection via wifi. Just updated the app and deleted the old version so I'm not sure uninstal...

Newbie

It seems this is an ongoing issue for many. I am trying to use it on my Android tablet, says no Internet connection but all other apps on the tablet have a connection via wifi. Just updated the ...

Joe

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Album cover art always needs to download

I am not sure if this is a bug or a "feature" but almost every other time I pull up my playlists the app has lost all of the cover art for each album and needs to redownload them all. This is very annoying because I have to wait until each cover art ...

Casual Listener

I am not sure if this is a bug or a "feature" but almost every other time I pull up my playlists the app has lost all of the cover art for each album and needs to redownload them all. This is very an...

Seabass4life

Casual Listener

1511 Views

3 replies

0 likes

  • 1511 Views
  • 3 replies
  • 0 likes

Solved!! Downloading every single day

Hello. I have a big problem with my app.... I have to download my playlist every single day.... Downloading my playlist of songs - about 500, and I have it saved. But next day, when I need to use my spotify outside - no music, again 0...And I need to...

Regular

Hello. I have a big problem with my app.... I have to download my playlist every single day.... Downloading my playlist of songs - about 500, and I have it saved. But next day, when I need t...

Joe

Community Legend

2598 Views

6 replies

0 likes

  • 2598 Views
  • 6 replies
  • 0 likes

HTC ONE, Ipod Touch and my old HIFI

I´m considering buying a HTC ONE m8, and Spotify is connected in the subscription plan. I´ve never done the streaming thing, and I have all my music on an Ipod Touch (4G) that´s hooked up to my HIFI with an audio jack. Before I buy the phone I want t...

Casual Listener

I´m considering buying a HTC ONE m8, and Spotify is connected in the subscription plan. I´ve never done the streaming thing, and I have all my music on an Ipod Touch (4G) that´s hooked up to my HIFI ...

Peter__

Community Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Audio Effects Issue

Seriously, what's going on with the audio effects issue on Samsung devices? How long is this going to continue without any meaningful response or attempt at resolution from Spotify? This has been going on for several months so although I am paying fo...

Regular

Seriously, what's going on with the audio effects issue on Samsung devices? How long is this going to continue without any meaningful response or attempt at resolution from Spotify? This has been goi...

DJtiger

Casual Listener

1724 Views

9 replies

2 likes

  • 1724 Views
  • 9 replies
  • 2 likes

downloading

I press download on my droid to download to playlist. It's now downloading 1500 plus songs. How do I make it stop downloading?

Newbie

I press download on my droid to download to playlist. It's now downloading 1500 plus songs. How do I make it stop downloading?

townlakeangel

Newbie

820 Views

4 replies

0 likes

  • 820 Views
  • 4 replies
  • 0 likes

Wireless settings

I am using a Samsung Tablet 3 Lite with wifi. After palying a song or two, I ALWAYS lose my internet connection. No other wifi devises here have this issue. I have ATT DSL. ATT is wondering if there are specific router settings I need to know about. ...

Regular

I am using a Samsung Tablet 3 Lite with wifi.  After palying a song or two, I ALWAYS lose my internet connection.  No other wifi devises here have this issue.  I have ATT DSL.  AT...

Joe

Community Legend

1518 Views

4 replies

0 likes

  • 1518 Views
  • 4 replies
  • 0 likes

**bleep** Spotify

I have never been more upset with an app in my entire life. I literally spent DAYS making playlists and downloading all of the music I wanted via spotify premium before leaving on a 3 week business trip. The day I landed the app tells me that the ver...

Casual Listener

I have never been more upset with an app in my entire life.  I literally spent DAYS making playlists and downloading all of the music I wanted via spotify premium before leaving on a 3 week busi...

Andrews32

Roadie

1275 Views

7 replies

1 likes

  • 1275 Views
  • 7 replies
  • 1 likes

Last chance for spotify

Hello, I have used spotify premium since 2011, I love how it works on my computer but the android app has never been realy good. Since a couple of days i cant use spotify anymore on my phone, I am giving it one last shot: 1:What doe i have to do to m...

Music Fan

Hello,   I have used spotify premium since 2011, I love how it works on my computer but the android app has never been realy good. Since a couple of days i cant use spotify anymore on my p...

harpingon

Casual Listener

706 Views

2 replies

0 likes

  • 706 Views
  • 2 replies
  • 0 likes

Music doesn't duck/lower when played through AUX or headphones

It's a great implentation if done correctly. Music does duck when getting a notification or driving directions through speakers, but when listening to my music in my car or while wearing headphones my music will mute (Not pause) and continue back at ...

Newbie

It's a great implentation if done correctly. Music does duck when getting a notification or driving directions through speakers, but when listening to my music in my car or while wearing headphones ...

529 Views

0 replies

0 likes

Music doesn't lower duck aux headphones earphones
  • 529 Views
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  • 0 likes

Note 3 premium member now working.

First off... I am a premium member. I have a Note 3 that has upgraded the firmware and the newest version of Spotify. Ever since the updates every time I start to play a song. It stops and the program flashes and restets. I have not been able to play...

Newbie

First off... I am a premium member. I have a Note 3 that has upgraded the firmware and the newest version of Spotify. Ever since the updates every time I start to play a song. It stops and the progra...

Joe

Community Legend

800 Views

2 replies

0 likes

android not playing
  • 800 Views
  • 2 replies
  • 0 likes

Download local files

Hello, Spotify.This post was overdue for me to make. In light of recent events I've come to try the new app (been using an old one, from late 2012) and still, the ability to sync and download my music on my computer (mp3s and m4as) is not there yet. ...

Gig Goer

Hello, Spotify. This post was overdue for me to make. In light of recent events I've come to try the new app (been using an old one, from late 2012) and still, the ability to sync and download my ...

YouKS

Gig Goer

1085 Views

4 replies

0 likes

  • 1085 Views
  • 4 replies
  • 0 likes