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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119101 Views

27 replies

4 likes

  • 119101 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

240248 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 240248 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

601336 Views

79 replies

3 likes

  • 601336 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493569 Views

581 replies

42 likes

Account
Free
  • 493569 Views
  • 581 replies
  • 42 likes

Solved!! HTC Bluetooth streaming problem.

I am unable to play (stream ) anything via bluetooth unless it is downloaded to my phone. This is very frustrating , . I would very much appreciat any advice on a solution. many thanks.

Regular

I am unable to play (stream ) anything via bluetooth unless it is downloaded to my phone. This is very frustrating , . I would very much appreciat any advice on a solution.   many thanks.

escadavie

Regular

3697 Views

13 replies

0 likes

  • 3697 Views
  • 13 replies
  • 0 likes

How is offline music stored?

.I currently download my music from google play but someone told me that he has upto 1000 songs stored with just a couple of gigs of space used. How is this possible as my music is only 400 tracks and takes up over 3 gigs. Is spotify music the same q...

Newbie

.I currently download my music from google play but someone told me that he has upto 1000 songs stored with just a couple of gigs of space used. How is this possible as my music is only 400 tracks an...

Taylor

Community Legend

990 Views

1 replies

0 likes

  • 990 Views
  • 1 replies
  • 0 likes

Solved!! Desyncronised playlist

I use pc client to organise my playlist, and use android client in offline to lisnen them. Problem is: songs I remove from a playlist on the pc wont get removed on the android. Adding new songs works. The playlist is desyncd now with the android havi...

Casual Listener

I use pc client to organise my playlist, and use android client in offline to lisnen them. Problem is: songs I remove from a playlist on the pc wont get removed on the android.   Adding ne...

Joe

Community Legend

891 Views

3 replies

0 likes

  • 891 Views
  • 3 replies
  • 0 likes

Can't use downloaded music without internet connection.

Hi, I'm a premium user for three years and am unable to access any music I have downloaded when I'm offline. I have unisntalled/reinstalled the app, removed all offline devices, done absolutely everything recommeneded in the forums over the last two ...

Music Fan

Hi, I'm a premium user for three years and am unable to access any music I have downloaded when I'm offline.   I have unisntalled/reinstalled the app, removed all offline devices, done absol...

Joe

Community Legend

1138 Views

1 replies

0 likes

  • 1138 Views
  • 1 replies
  • 0 likes

Solved!! spotify on ext sd n part2

Acc to instruction I installed Spotify on ext sd. It worked one day. The it stopped working and since that no way how to place it on ext sd. Tried other card - same result. Photos are on ext sd. Spotify always appears on int storage. I restarted mobi...

Music Fan

Acc to instruction I installed Spotify on ext sd. It worked one day. The it stopped working and since that no way how to place it on ext sd. Tried other card - same result. Photos are on ext sd. Spot...

jorden_klwekk

Casual Listener

1356 Views

5 replies

1 likes

  • 1356 Views
  • 5 replies
  • 1 likes

Solved!! Unable to upgrade Spotify Premium while abroad

Hi I am currently abroad on Vacation in Vietnam. When I tried to use Spotify it prompted me to upgrade the application, however I am not now gettting an error saying that Spotify is not supported in Vietnam. I am not stuck in a position where I canno...

Casual Listener

Hi   I am currently abroad on Vacation in Vietnam.  When I tried to use Spotify it prompted me to upgrade the application, however I am not now gettting an error saying that Spotify is ...

ollie398

Casual Listener

2364 Views

4 replies

0 likes

  • 2364 Views
  • 4 replies
  • 0 likes

Offline playlists disappearing

I've read all of the help files and discussion posts with similar problems. Spotify offline playlists randomly disappear, whether I've logged in for 30 days or not, and it's starting to really piss me off. This is why I pay $10 a month, yet I hop in ...

Casual Listener

I've read all of the help files and discussion posts with similar problems.  Spotify offline playlists randomly disappear, whether I've logged in for 30 days or not, and it's starting to really ...

Joe

Community Legend

972 Views

3 replies

0 likes

  • 972 Views
  • 3 replies
  • 0 likes

Solved!! Unable to sync offline/local files....

When I select "Available Offline" Spotify then begins to download the songs, but I want it to copy them from my computer -- not re-download them all from the internet. Within the desktop version of Spotify, the playlsit is set to "Available Offline,"...

Music Fan

  When I select "Available Offline" Spotify then begins to download the songs, but I want it to copy them from my computer -- not re-download them all from the internet. Within the desktop...

mblack101

Music Fan

1205 Views

2 replies

0 likes

  • 1205 Views
  • 2 replies
  • 0 likes

Some titles aren't available in the offline mode

If I switch to the offline mode of Spotify and want to play a song 'The title is not available' comes up and that happens to 3 songs in my play list. Any helpful solution?

Casual Listener

If I switch to the offline mode of Spotify and want to play a song 'The title is not available' comes up and that happens to 3 songs in my play list. Any helpful solution?

Joe

Community Legend

677 Views

1 replies

0 likes

Android App
Spotify Play list
  • 677 Views
  • 1 replies
  • 0 likes

Solved!! Can't see all my songs

I have many Playlist most are offline ones which all the songs play fine. But when I use the songs tab only around 100 song show when I know I have a lot more than that. Normally it's not a problem but when I want to shuffle all my music I can. Anyon...

Casual Listener

I have many Playlist most are offline ones which all the songs play fine. But when I use the songs tab only around 100 song show when I know I have a lot more than that. Normally it's not a problem ...

Peter__

Community Legend

2884 Views

3 replies

0 likes

  • 2884 Views
  • 3 replies
  • 0 likes

Greyed out music when SD card music deleted

Dear all I had music saved on my SD card (nothing to do with spotify) but the app added them to my playlist (i guess i had added them at some point but it found the music on my sd card, so used that instead of downloading it). However, to free space ...

Regular

Dear all   I had music saved on my SD card (nothing to do with spotify) but the app added them to my playlist (i guess i had added them at some point but it found the music on my sd card, so...

Peter__

Community Legend

650 Views

3 replies

0 likes

  • 650 Views
  • 3 replies
  • 0 likes

Default Open

Is it possible to make spotify open filtered by title on my android galaxy s4? Thanks, Jimmy

Newbie

Is it possible to make spotify open filtered by title on my android galaxy s4?   Thanks, Jimmy

Joe

Community Legend

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

force close when multitasking

Hi, I have been facing the force close issue whenever i am multitasking on my galaxy s3. Is there anyway to prevent the app from being killed by the system?

Casual Listener

Hi,   I have been facing the force close issue whenever i am multitasking on my galaxy s3. Is there anyway to prevent the app from being killed by the system? 

Joe

Community Legend

987 Views

3 replies

0 likes

  • 987 Views
  • 3 replies
  • 0 likes

Sorting playlists

When I sort a playlist in Spotify, yeah it sorts it but when I close the app and open it again the playlist is unsorted. I've had this issue since first started using Spotify. Help?

Gig Goer

When I sort a playlist in Spotify, yeah it sorts it but when I close the app and open it again the playlist is unsorted. I've had  this issue since first started using Spotify. Help?

Peter__

Community Legend

674 Views

1 replies

0 likes

Playlists
Sorting Songs
  • 674 Views
  • 1 replies
  • 0 likes

offline playlists

Since I downloaded the new updated app for Spotify, none of my playlists will remain synced offline. I have downloaded them all about 10 times each, but they don't play offline, and when I go back online again, there aren't downloaded, apparently. I ...

Newbie

Since I downloaded the new updated app for Spotify, none of my playlists will remain synced offline. I have downloaded them all about 10 times each, but they don't play offline, and when I go back on...

Joe

Community Legend

1275 Views

3 replies

0 likes

downloaded
Playlists
trouble
Update
  • 1275 Views
  • 3 replies
  • 0 likes

"this track is not availeble"

Hi,I always had some songs thad I liked but spotify did not have them in their system. So I always import the track from my pc, I have a premeum account. And when I connected my phone to my pc the songs sync on my phone too. But now that doesn't work...

Casual Listener

Hi, I always had some songs thad I liked but spotify did not have them in their system. So I always import the track from my pc, I have a premeum account. And when I connected my phone to my pc th...

Joe

Community Legend

758 Views

3 replies

0 likes

  • 758 Views
  • 3 replies
  • 0 likes

Download Error

Hi, I have a Samsung Galaxy Ace with a 2.3.5 Android system running. A few days ago I had to completely wipe the phone and was in the process of reinstalling everything when Spotify failed. I have tried reinstalling the app several times, both from G...

Newbie

Hi,   I have a Samsung Galaxy Ace with a 2.3.5 Android system running. A few days ago I had to completely wipe the phone and was in the process of reinstalling everything when Spotify failed...

Joe

Community Legend

832 Views

2 replies

0 likes

  • 832 Views
  • 2 replies
  • 0 likes

Solved!! Redmi + SD Card offline playlist issue

Hi all, I've tried almost every solution in the book to get Spotify to save my offline playlists to my microsd card but it still saves to internal memory. I believe my problem is unique to Redmi (XiaoMi) phones. Here's the issue:Redmi has partitioned...

Regular

Hi all, I've tried almost every solution in the book to get Spotify to save my offline playlists to my microsd card but it still saves to internal memory. I believe my problem is unique to Redmi (Xia...

Joe

Community Legend

14583 Views

5 replies

0 likes

microSD
offline playlists
  • 14583 Views
  • 5 replies
  • 0 likes

using to much data Help

This month I am already at 1.37 GB and only 10 days in .... The past months I was around 700 MB of data with spotify on my Android phone. What happend that caused it to use so much data already this month? I need my spotify, I hope this isn't permena...

Casual Listener

This month I am already at 1.37 GB and only 10 days in .... The past months I was around 700 MB of data with spotify on my Android phone. What happend that caused it to use so much data already this ...

user-removed

Not applicable

1554 Views

5 replies

0 likes

  • 1554 Views
  • 5 replies
  • 0 likes

Dispositivo incompatible con esta version

Mi movil, Samsung Ace. Ayer me pidio instalar nueva version de spotify. La descargue de Google store. Al instalarla aparece: "Esta version es incompatible con este dispositivo." Hasta ayer funcionaba perfectamente. ¿ cual es la solución?

Newbie

Mi movil, Samsung Ace. Ayer me pidio instalar nueva version de spotify. La descargue de Google store. Al instalarla aparece: "Esta version es incompatible con este dispositivo."   Hast...

Joe

Community Legend

826 Views

2 replies

0 likes

  • 826 Views
  • 2 replies
  • 0 likes