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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389460 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8104 Views

0 replies

7 likes

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Android 4.2 not working. Please help!

All of a sudden I have a major problem.My phone boots up fine and ends up at the lock screen. When I swipe to unlock all I get is the screen flashing alternate blue and black - no keys work - all I can do is take out the battery and start again! I ha...

Newbie

All of a sudden I have a major problem. My phone boots up fine and ends up at the lock screen. When I swipe to unlock all I get is the screen flashing alternate blue and black - no keys work - all I...

thetruetc

Newbie

1203 Views

2 replies

0 likes

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Wont work while having internet connection.

Hi, today when I started spotify on my phone (samsung galaxy S4) it just froze. I couldnt do anything. So i tried a couple of thngs to make it work and after a few minutes i figured out that I could play my downloaded playlist only if I had no intern...

Newbie

Hi, today when I started spotify on my phone (samsung galaxy S4) it just froze. I couldnt do anything. So i tried a couple of thngs to make it work and after a few minutes i figured out that I could ...

kbrooksc

Community Legend

583 Views

1 replies

0 likes

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the last spotify upgrade not work un my android MIUI & phone Xiaomi MI2S

Today, 28 may, after the last Spotify upgrade from play Google, it's impossible login from Spotify because the app not access to wifi or cellular data. The other app works fine. My phone is Xiaomi MI2s with miui 4.5.23. anyone have any idea ?

Newbie

Today, 28 may, after the last Spotify upgrade from play Google, it's impossible login from Spotify because the app not access to wifi or cellular data. The other app works fine. My phone is Xiaomi ...

502 Views

0 replies

0 likes

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Why has downloaded albums list changed?

In the past, when I went to my albums and limited it to "offline content only", it only showed albums in which I had downloaded all songs. As of this weekend, it showed any albums on which I had downloaded even one song. (For example, if I had a song...

Music Fan

In the past, when I went to my albums and limited it to "offline content only", it only showed albums in which I had downloaded all songs.   As of this weekend, it showed any albums on which...

Peter__

Community Legend

401 Views

1 replies

0 likes

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How do I store songs on my SD-card?

Why does it have to be so FµCKING difficult to just put an option on the app so that I can chose where to install my music? I have a 128 GB SD-card, Galaxy S5.

Roadie

Why does it have to be so FµCKING difficult to just put an option on the app so that I can chose where to install my music? I have a 128 GB SD-card, Galaxy S5.

SpiderByte

Roadie

1141 Views

2 replies

0 likes

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Won't sync local files

hiya, i'm a premium member like most of us (duh) I connect to my router wifi (the same internet my computer is connected to) I can see my phone in the devices, the problem is it says like its syncing but my phone keeps appearing and dissappearing fro...

Visitor

hiya, i'm a premium member like most of us (duh)   I connect to my router wifi (the same internet my computer is connected to) I can see my phone in the devices, the problem is it says lik...

392 Views

0 replies

0 likes

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Solved!! May 27 new version - can't move bass boost control

No matter if flat or whatever setting, bass boost is set too high and I can't move it. Control appears to stay disabled and grayed out when equalizer is turned on. This was not a problem until I got new build. GS3 I9300 with Android 4.2.2 Is there a ...

Roadie

No matter if flat or whatever setting, bass boost is set too high and I can't move it. Control appears to stay disabled and grayed out when equalizer is turned on. This was not a problem until I got ...

Baroninkjet

Roadie

2162 Views

1 replies

0 likes

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Important Notice to Our Users

We’ve become aware of some unauthorized access to our systems and internal company data and we wanted to let you know the steps we’re taking in response. As soon as we were aware of this issue we immediately launched an investigation. Information sec...

Spotify

We’ve become aware of some unauthorized access to our systems and internal company data and we wanted to let you know the steps we’re taking in response. As soon as we were aware of this issue we imm...

2561 Views

0 replies

1 likes

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Songs skip after few seconds to next on hTC One

When playing spotify in offline mode it starts forwarding to the next song after few seconds and then again to the next etc. It is then hard to even turn off the app. Restarting the phone does not help. Also reinstalling the app did not work. What to...

Newbie

When playing spotify in offline mode it starts forwarding to the next song after few seconds and then again to the next etc. It is then hard to even turn off the app. Restarting the phone does not he...

386 Views

0 replies

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Download all playlists at once

Hi. I have a lot of playlists and some of them have hundreds of songs. I have bought a 128 GB SD-card for my smarphone and would like to download all the playlists at once instead of one at a time. Is there a function to do this? Or do I have to pres...

Roadie

Hi. I have a lot of playlists and some of them have hundreds of songs. I have bought a 128 GB SD-card for my smarphone and would like to download all the playlists at once instead of one at a time. I...

SpiderByte

Roadie

2538 Views

4 replies

0 likes

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Song pauses and playlists turn to "Loading" -> App crashes

Ever since Spotify switched to "My Music", I am unable to go back to the playlist or My Music view or the currently playing song stops playing and all of my playlists switch from their names to "Loading" for a long time. Eventually they either reload...

Casual Listener

Ever since Spotify switched to "My Music",  I am unable to go back to the playlist or My Music view or the currently playing song stops playing and all of my playlists switch from their names to...

danielranson

Music Fan

2030 Views

15 replies

1 likes

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Spotify Connect re-buffering

I am playing from Android to Yamaha receiver via Spotify Connect. 90% of time, song will start playing and then cut out (re-buffer?) a couple of seconds into it. After that, it plays fine. Anyone else experiencing this? Is there a solution? p.s. Is t...

Roadie

I am playing from Android to Yamaha receiver via Spotify Connect. 90% of time, song will start playing and then cut out (re-buffer?)  a couple of seconds into it. After that, it plays fine. &n...

user-removed

Not applicable

672 Views

1 replies

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Samsung galaxy S3 mini spotify airplay

Hi, I have a samsung galaxy s3 mini and having some problems with spotify connect. I've got a sony SA-NS510 and can't play music from my mobile phone on that music box while my father with his Iphone can do it . I hope you have an answer for me.

Newbie

Hi, I have a samsung galaxy s3 mini and having some problems with spotify connect. I've got a sony SA-NS510 and can't play music from my mobile phone on that music box while my father with his Iphone...

Baroninkjet

Roadie

1291 Views

2 replies

0 likes

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Save to "Your Music"

Is there a way to save a complete playlist on android to Your Music? On the PC i can drag & drop but how can i do it on Android?

Roadie

Is there a way to save a complete playlist on android to Your Music? On the PC i can drag & drop but how can i do it on Android?

PeterMuc

Roadie

893 Views

4 replies

0 likes

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Installing Older Versions

Is there any way to download and install older versions of the Android Spotify Client? I have been having persistent problems with bluetooth (reported elsewhere) and as a last ditch attempt would like to try some of the older versions - either to fin...

Regular

Is there any way to download and install older versions of the Android Spotify Client?    I have been having persistent problems with bluetooth (reported elsewhere) and as a last ditch ...

admay

Regular

1489 Views

2 replies

0 likes

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Sync storage on Android

Hello there. I hope someone can assist me. I got a Sony Xperia Z2 and i only got 16 GB internal memory (12 Available). My synchronized playlist which contains 2516 songs takes up around 7GB of storage in normal quality. How is it possible for me to s...

Casual Listener

Hello there.   I hope someone can assist me. I got a Sony Xperia Z2 and i only got 16 GB internal memory (12 Available). My synchronized playlist which contains 2516 songs takes up around ...

GruZet

Casual Listener

1100 Views

2 replies

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Spotify startet automatisch und weist auf fehlende SD-Karte hin (Android 4.4.2)

Halloseit dem letzten Update startet Spotify automatisch bei Systemstart und weist auf fehlende SD-Karte hin. Eine SD-Karte war von Anfang an vorhanden und Autostart möchte ich nicht. Kann mir bitte jemand helfen?Grüße,Amarok

Casual Listener

Hallo seit dem letzten Update startet Spotify automatisch bei Systemstart und weist auf fehlende SD-Karte hin. Eine SD-Karte war von Anfang an vorhanden und Autostart möchte ich nicht. Kann mir bitt...

Amarok

Casual Listener

2288 Views

6 replies

0 likes

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Hard to find Explicit Versions of Albums/Songs

We need a way to either specify in our account profile to include or exclude dirty versions of albums and songs or Spotify should list both versions in artist profiles. If I'm on the andriod app, and I search for Jay Z for example and I click on one ...

Roadie

We need a way to either specify in our account profile to include or exclude dirty versions of albums and songs or Spotify should list both versions in artist profiles. If I'm on the andriod app, and...

602 Views

0 replies

0 likes

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locked in offline mode

HeySo I started the free seven day trial yesterday but it won't let me do anything just keeps me in offline mode. Can't even listen to music. Please help.

Casual Listener

Hey So I started the free seven day trial yesterday but it won't let me do anything just keeps me in offline mode. Can't even listen to music. Please help.

Peter__

Community Legend

910 Views

8 replies

0 likes

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Unlinked tracks synced to my phone have wrong track name and album art

I have added some of my own music that is missing from the Spotify catalogue and even though they are marked as unlinked on my PC, many of the tracks display the wrong album art and track name. It looks like some of the metadata is still being pulled...

Casual Listener

I have added some of my own music that is missing from the Spotify catalogue and even though they are marked as unlinked on my PC, many of the tracks display the wrong album art and track name. It lo...

324 Views

0 replies

0 likes

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