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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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When on the locked screen of nexus 5, song titles and artists will not update when you hit next

When on the locked screen of nexus 5, song titles and artists on downloaded playlists will not update when you hit next button. So the next song is playing and the information presented is incorrect on the lock screen. I have downloaded the applicati...

Casual Listener

When on the locked screen of nexus 5, song titles and artists on downloaded playlists will not update when you hit next button. So the next song is playing and the information presented is incorrect...

Josh

Community Legend

457 Views

2 replies

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Solved!! crossfade problem.

Hi I have spotify premium and I love the app. But latelety I'm having a issue with the crossfade. I like to use it all the time.. the issue is that I stops for like a second before the other song mixes in... I was hopeing you guys can fix it.. thanks...

Casual Listener

Hi I have spotify premium and I love the app. But latelety I'm having a issue with the crossfade. I like to use it all the time.. the issue is that I stops for like a second before the other song mix...

Belemsalazar

Newbie

1100 Views

5 replies

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Spotify without network causes battery drain

I switch off wifi/data connection on my phone at night and by morning I see that spotify has sucked way too much battery, wake lock detector shows spotify waking up 65 times (the max amongst entire list). Let me know if you need any more info? Thanks

Newbie

I switch off wifi/data connection on my phone at night and by morning I see that spotify has sucked way too much battery, wake lock detector shows spotify waking up 65 times (the max amongst entire l...

334 Views

0 replies

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Shuffling library ?

I used to use this feature and it is still there, but now when I use it, It replays the same 2-8 songs at random it seems. I have 4 playlists (~500 songs) downloaded so when I am in offline mode those are available to listen to but only if I go to th...

Newbie

I used to use this feature and it is still there, but now when I use it, It replays the same 2-8 songs at random it seems. I have 4 playlists (~500 songs) downloaded so when I am in offline mode thos...

336 Views

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Solved!! spotify connect

Dear all,Starting from current release spotify is not able to see my Pioneer Speaker.The trouble appears with two different devices.Till this version the spotify connect worked fine.ThanksRoberto

Roadie

Dear all, Starting from current release spotify is not able to see my Pioneer Speaker. The trouble appears with two different devices. Till this version the spotify connect worked fine. Thank...

Daniel

Community Legend

920 Views

5 replies

0 likes

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Offline files vanish

I have about a thousand files synced offline on my Android ( GS4 Sprint ), and almost every time I connect to wifi, Spotify has to re-sync a dozen or so songs. When I am traveling without internet access, I see more and more songs greyed out from my ...

Newbie

I have about a thousand files synced offline on my Android ( GS4 Sprint ), and almost every time I connect to wifi, Spotify has to re-sync a dozen or so songs. When I am traveling without internet ac...

Daniel

Community Legend

1141 Views

2 replies

0 likes

Offline playlists unavailable
offline sync
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My Spotify can't find my Mobile Phone

Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i added from my computer that i added to my Playlists ...

Newbie

Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i...

Eathan

Newbie

499 Views

1 replies

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OFFLINE PLAYLISTS KEEP DELETING!!!!

hi there. i have seen a few posts about this but none seem to give a reason for solution. i have to the usual clear the data and reinstall spotify. infact i have do this about 5 times now. i have exhausted all possible solutions to this problem i its...

Regular

hi there. i have seen a few posts about this but none seem to give a reason for solution. i have to the usual clear the data and reinstall spotify. infact i have do this about 5 times now. i have exh...

297 Views

0 replies

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Spotify sound issues

Hi! I've had my Nexus 5 for a couple of months now and 2 days ago my phone started to reduce the sound level while listening to music with Spotify. The sound level goes to 0 and I can't increase it again unless I press the sound adjustment buttons on...

Casual Listener

Hi! I've had my Nexus 5 for a couple of months now and 2 days ago my phone started to reduce the sound level while listening to music with Spotify. The sound level goes to 0 and I can't increase it a...

LaBlatte

Casual Listener

501 Views

2 replies

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Shuffle mode Free vs Premium

Right now I'm using Unlimited version on my laptop and free version on Android. Does shuffle mode works better on Premium then it is on Free version on Android? I mean on free version sometimes it plays too often the same songs of playlist. After las...

Regular

Right now I'm using Unlimited version on my laptop and free version on Android. Does shuffle mode works better on Premium then it is on Free version on Android? I mean on free version sometimes ...

pnc

Community Legend

818 Views

2 replies

0 likes

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Playlists will not download

I see on here I'm not the only one the sad thing is it was over a year ago when most but there is no fix or solution. Please tell me what it is I can do to get it to work and no I don't have track limit I barely have 200 tracks

Newbie

I see on here I'm not the only one the sad thing is it was over a year ago when most but there is no fix or solution. Please tell me what it is I can do to get it to work and no I don't have track li...

Greg

Roadie

333 Views

1 replies

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Solved!! Local files unavailable

I'm a premium member and have tried troubleshooting for hours now. Why in god's name can't I just download the playlists from my computer to my app on my phone when they are local files? I've tried connecting both to the same wifi connection, I've tr...

Casual Listener

I'm a premium member and have tried troubleshooting for hours now. Why in god's name can't I just download the playlists from my computer to my app on my phone when they are local files?   I...

rolloveryp

Newbie

3481 Views

9 replies

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App on the iPhone

Hey I wanted to download the app on my iphone and live in Dubai and it doesn't work here what can I do ????

Newbie

Hey I wanted to download the app on my iphone and live in Dubai and it doesn't work here what can I do ????

Josh

Community Legend

555 Views

2 replies

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Downloaded playlists keeps redownloading

I use a HTC One Max. I've noticed that the app removes the playlists already donwloaded and redownloads them when i restart the app. Basically spotify is constantly downloading playlists. This happens EVERYDAY. I've tried switching devices, but also ...

Newbie

I use a HTC One Max. I've noticed that the app removes the playlists already donwloaded and redownloads them when i restart the app. Basically spotify is constantly downloading playlists....

Chappers

Casual Listener

2626 Views

4 replies

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spotify connect with multiple pioneer sma3 speakers

So I am baffled. I have two of theconnect - enabled pioneer sma speakers. They are really awesome by the way. I can successfully stream to each one individually with spotify. However, I can't stream to both at the same time. Pioneer videos show the a...

Newbie

So I am baffled. I have two of theconnect - enabled pioneer sma speakers. They are really awesome by the way. I can successfully stream to each one individually with spotify. However, I can't stream ...

Peter__

Community Legend

772 Views

1 replies

0 likes

connect pioneer stream WiFi multi stream
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Freezes after clicking log in since latest update, Droid Razr Maxx (not HD)

Spotify recently updated and now when i open the app it gives me the option to log in or create an account. i click log in and the UI slides over to the log in prompts... and then the app stops responding to input completely. I've tried uninstalling ...

Newbie

Spotify recently updated and now when i open the app it gives me the option to log in or create an account. i click log in and the UI slides over to the log in prompts... and then the app stops respo...

Greg

Roadie

420 Views

1 replies

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Sound quality changes along with volume every few min.

I am running the app on my galaxy s3 and every few min the sound quality will get flat and louder. Then after awhile it will change back. I am not 100% positive this is an issue with the app, but possibly my phone. Any ideas on how to fix it.

Newbie

I am running the app on my galaxy s3 and every few min the sound quality will get flat and louder. Then after awhile it will change back. I am not 100% positive this is an issue with the app, but pos...

Jeanius87

Newbie

451 Views

2 replies

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Solved!! Specific song won't show in Android app

Hi, I just noticed that at least one song wont appear in the Android app even if it shows in the PC app and plays without problems. The song I can't seem to find in the app is Daft Punk – One More Time. Can anyone confirm this? I even tried to make a...

Casual Listener

Hi,   I just noticed that at least one song wont appear in the Android app even if it shows in the PC app and plays without problems. The song I can't seem to find in the app is Daft Punk ...

Liam

Community Legend

747 Views

3 replies

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[Android] Footer displays incorrect song info

When backgrounding the app, upon returning and selecting a new song in an offline synced playlist, no matter which song is selected the footer in the app displays the old song which was played prior to the backgrounding. When terminating the app the ...

Newbie

When backgrounding the app, upon returning and selecting a new song in an offline synced playlist, no matter which song is selected the footer in the app displays the old song which was played prior ...

Liam

Community Legend

680 Views

1 replies

0 likes

android footer song info blank widget
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Solved!! Can't install on Xperia Tipo

Hi, I am looking for help: Trying to install Spotify on Sony Xperia Tipo I keep getting a message: "Insufficient storage available", although I have plenty of space both internal and on SD card. Any suggestions? Thanks!

Casual Listener

Hi, I am looking for help: Trying to install Spotify on Sony Xperia Tipo I keep getting a message: "Insufficient storage available", although I have plenty of space both internal and on SD card. An...

GavinHenderson5

Music Fan

2239 Views

5 replies

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