Help Wizard

Step 1

NEXT STEP

Spotify logs me out.

Spotify logs me out.

I use Facebook to sign in to Spotify. I have premium. I mostly use Spotify on my phone. Several times throughout the day, often in the middle of listening to a song, it logs out. This makes it impossible to keep anything downloaded (my entire point of having premium). I've posted about this issue at least once before, and no answer from anyone. I'm done--downgrading. And probably never using it anymore. After 4 years of paid subscription, I hate to do this, because I've loved it until the new black ui. 

Reply
2 Replies

Hey there.

 

Thanks for message.

 

Please try to remove app and install it again. This fix most of problems.

If you still have problems after reinstalling the app, please provide some more information and we''l try to get things working:

 

Make and model of your phone

Android version

Spotify version

Free space on internal storage

Free space on external SD card (if you use one)

Suggested posts