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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386762 Views

545 replies

34 likes

Account
Free
  • 386762 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8031 Views

0 replies

7 likes

  • 8031 Views
  • 0 replies
  • 7 likes

Premium User: Filter more useful than Shuffle

I have seen quite a bit of discussion about this issue but can find no specific directions for removing or hiding this button on an Android. [Mine is an LG G2.] As a premium subscriber, as others have stated, while Shuffle may be nice once in a very ...

Casual Listener

I have seen quite a bit of discussion about this issue but can find no specific directions for removing or hiding this button on an Android.  [Mine is an LG G2.]     As a premium s...

brienmizell

Casual Listener

469 Views

2 replies

0 likes

  • 469 Views
  • 2 replies
  • 0 likes

Solved!! song timer

This might have been covered already, but I couldn't find anything in search. I recently switched from iPhone to android, and couldn't be happier. The one problem I have with the Android app is that I prefer to have the app show how many seconds are ...

Casual Listener

This might have been covered already, but I couldn't find anything in search. I recently switched from iPhone to android, and couldn't be happier. The one problem I have with the Android app is ...

Marco

Community Legend

1322 Views

2 replies

0 likes

  • 1322 Views
  • 2 replies
  • 0 likes

Solved!! Cannot download Spotify Playlist!

Hello! Is there any way to download an entire Spotify playlist for offline use? Right now I have to move each individual song from a Spotify playlist to one of my own playlists. Is there an easier way to do this? If not, why does Spotify not allow th...

Newbie

Hello!   Is there any way to download an entire Spotify playlist for offline use? Right now I have to move each individual song from a Spotify playlist to one of my own playlists. Is there a...

Peter__

Community Legend

925 Views

2 replies

0 likes

  • 925 Views
  • 2 replies
  • 0 likes

Downloaded songs disappearing

I am still having this issue, My SD card filled up again, and my phone did, Where is the fix? this issue is not solved, since you people don't know what you are doing

Roadie

I am still having this issue, My SD card filled up again, and my phone did, Where is the fix? this issue is not solved, since you people don't know what you are doing

Peter__

Community Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Shuffle play missing

I just downloaded the new free spotify app on android. However I understand that the only way to play music as a free user is to use the "shuffle play" button but unfortunately this button is no where to be seen on my screen. Help!? I can only see th...

Newbie

I just downloaded the new free spotify app on android. However I understand that the only way to play music as a free user is to use the "shuffle play" button but unfortunately this button is no wher...

Noispaxen

Regular

2227 Views

16 replies

1 likes

  • 2227 Views
  • 16 replies
  • 1 likes

Spotify consistently refreshing playlist

Hello,I have an issue with Spotify on my new Samsung S4: it keeps repeatedly refreshing my playlist while on shuffle if I pause it to do something else. It's irritating as it basically means I can't listen to a playlist right the way through and end ...

Newbie

Hello, I have an issue with Spotify on my new Samsung S4: it keeps repeatedly refreshing my playlist while on shuffle if I pause it to do something else. It's irritating as it basically means I ca...

Peter__

Community Legend

1095 Views

1 replies

0 likes

  • 1095 Views
  • 1 replies
  • 0 likes

Audio problem after 4.4.2 upgrade

I just recently updated to Android 4.4.2 Kitkat, and after updating to that, I updated the Spotify app. For some reason, after the updates, the audio in the Spotify app has been off. Whenever I click to play the song, the song plays at normal volume ...

Casual Listener

I just recently updated to Android 4.4.2 Kitkat, and after updating to that, I updated the Spotify app. For some reason, after the updates, the audio in the Spotify app has been off. Whenever I click...

Peter__

Community Legend

3640 Views

7 replies

0 likes

  • 3640 Views
  • 7 replies
  • 0 likes

Crashes to login screen, spotify has stopped working.

Hi! I bought a Galaxy S5 a few days ago and the first thing i install on a new phone is spotify, and it worked for about 30 minuts until a update came along. So the phone was running last version of android AND spotify and it crashed, if i go from my...

Visitor

Hi!       I bought a Galaxy S5 a few days ago and the first thing i install on a new phone is spotify, and it worked for about 30 minuts until a update came along. So the phone...

user-removed

Not applicable

677 Views

3 replies

0 likes

  • 677 Views
  • 3 replies
  • 0 likes

If I get premium can I pick songs on my phone?

I currently have the free version of spotify and love it, I really want to buy the premium, but I want to be able to pick songs on my phone otherwise I don't see much point because I mainly wanted it so I could listen offline on my phone and pick son...

Newbie

I currently have the free version of spotify and love it, I really want to buy the premium, but I want to be able to pick songs on my phone otherwise I don't see much point because I mainly wanted it...

Peter__

Community Legend

2951 Views

2 replies

0 likes

  • 2951 Views
  • 2 replies
  • 0 likes

Deleting Playlist on Mobile

If I delete a playlist on Spotify mobile, will it be deleted from Spotify on my desktop/other mobile? Thank you.

Newbie

If I delete a playlist on Spotify mobile, will it be deleted from Spotify on my desktop/other mobile? Thank you.

Peter__

Community Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Solved!! Local files does not synchronize to my phone samsung s3

Hello, Since a month when I updated the last version of Spotify. My local files doesn't work on my phone anymore. I tried to synchronize the files again. But it doesn'nt work. Has somebody the same problem? What are the solutions? I hope someone coul...

Casual Listener

Hello,   Since a month when I updated the last version of Spotify. My local files doesn't work on my phone anymore. I tried to synchronize the files again. But it doesn'nt work. Has some...

Peter__

Community Legend

647 Views

3 replies

0 likes

  • 647 Views
  • 3 replies
  • 0 likes

slow syncing on android

why spotify is very slow to syncing musics on android????

Casual Listener

why spotify is very slow to syncing musics on android????

pyrex_93

Regular

835 Views

3 replies

0 likes

  • 835 Views
  • 3 replies
  • 0 likes

Solved!! Question about local files on my phone

All, I just signed back up with premium spotify again, coming from Google All Access. I'm a little confused with not being able to find/see/play the local mp3 files that is on my phone. I searched online and see that I need to use the desktop app to ...

Casual Listener

All,   I just signed back up with premium spotify again, coming from Google All Access.  I'm a little confused with not being able to find/see/play the local mp3 files that is on my pho...

nutzzer

Casual Listener

4009 Views

3 replies

1 likes

  • 4009 Views
  • 3 replies
  • 1 likes

Bad App Quality

While Spotify celebrates their 10 million premium accounts... Since the user interface redesign (black background), the quality of the Android as well as the iOS app has been significantly reduced. A lot of crashes. When entering the app the playlist...

Newbie

While Spotify celebrates their 10 million premium accounts...   Since the user interface redesign (black background), the quality of the Android as well as the iOS app has been significantly...

danc27

Roadie

873 Views

3 replies

2 likes

  • 873 Views
  • 3 replies
  • 2 likes

After yesterda's update: songs are added multiple times to the queue

After yesterday's Android update, the songs are added exactly 5 times to the queue Steps to reproduce 1. Save an album for offline reproduction 2. Go to the album and click the first song. 3. Check the queue. All the songs in the album will be added ...

Regular

After yesterday's Android update, the songs are added exactly 5 times to the queue   Steps to reproduce   1. Save an album for offline reproduction 2. Go to the album and click th...

gire

Regular

1349 Views

8 replies

0 likes

  • 1349 Views
  • 8 replies
  • 0 likes

Galaxy S5: Keeping Screen Active in the Car.

How do I keep my Spotify screen active while in the car? I could do so with Pandora, but can't seem to figure out how to do it with Spotify. I like being able to "thumbs up" or thumbs down" a song while in the car.

Newbie

How do I keep my Spotify screen active while in the car?  I could do so with Pandora, but can't seem to figure out how to do it with Spotify. I like being able to "thumbs up" or thumbs down" a s...

Peter__

Community Legend

1114 Views

2 replies

0 likes

Active Screen
  • 1114 Views
  • 2 replies
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Continue to play music when insterting headphones

Hi there. Is there a way to make Spotify for Android to stop and to continue play music when removing and instering the headphones? Can't find a setting to make it do so. In fact, Poweramp does have an option like this, and I read similar things abou...

Visitor

Hi there. Is there a way to make Spotify for Android to stop and to continue play music when removing and instering the headphones? Can't find a setting to make it do so. In fact, Poweramp does have ...

Peter__

Community Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

radio playing extremely unrelated songs

the radio feature is not working right for some reason I put on a disturbed station and it played a dido song and after skipping it several more pop songs came on and even a classical song what is going on?

Roadie

the radio feature is not working right for some reason   I put on a disturbed station and it played a dido song and after skipping it several more pop songs came on and even a classical song...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

Playlists screen constantly refreshing

Under Your Music the Playlists screen is constantly reloading to the point that it is unusable. This started happening with the most recent update for both myself and my wife. If you go the Playlists page it shows a placeholder row for each playlist ...

Casual Listener

Under Your Music the Playlists screen is constantly reloading to the point that it is unusable. This started happening with the most recent update for both myself and my wife.  If you go the Pla...

TheSco0b

Casual Listener

5105 Views

10 replies

1 likes

  • 5105 Views
  • 10 replies
  • 1 likes

HELP- Web Player Problems

Some times (the most of times) I open the app on my galaxy s4 active or my galaxy note 8.0 and the sesions estar over again, and my playlist that where abailavles offline, appear only for onlin, and got to start downlodaing again.! what can I do!!!

Newbie

Some times (the most of times) I open the app on my galaxy s4 active or my galaxy note 8.0 and the sesions estar over again, and my playlist that where abailavles offline, appear only for onlin, and ...

Peter__

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes