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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107386 Views

26 replies

3 likes

  • 107386 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217324 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217324 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571437 Views

79 replies

3 likes

  • 571437 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470751 Views

577 replies

40 likes

Account
Free
  • 470751 Views
  • 577 replies
  • 40 likes

Solved!! spotify playing problems

Having the same issue!!!!! Please fix it!

Casual Listener

Having the same issue!!!!! Please fix it!

shagera

Casual Listener

895 Views

4 replies

0 likes

  • 895 Views
  • 4 replies
  • 0 likes

Unable to sync Local Files

Hello.. i've looked all over the web and tried everything but yet it doesn't seem to work. DescriptionI'll try to give as much info as possible I'm trying to transfer my local music files to my spotify so ill be able to listen to music that isn't on ...

Visitor

Hello.. i've looked all over the web and tried everything but yet it doesn't seem to work.       Description I'll try to give as much info as possible   I'm trying to...

Joe

Community Legend

2453 Views

13 replies

0 likes

  • 2453 Views
  • 13 replies
  • 0 likes

No Internet connection

It seems this is an ongoing issue for many. I am trying to use it on my Android tablet, says no Internet connection but all other apps on the tablet have a connection via wifi. Just updated the app and deleted the old version so I'm not sure uninstal...

Newbie

It seems this is an ongoing issue for many. I am trying to use it on my Android tablet, says no Internet connection but all other apps on the tablet have a connection via wifi. Just updated the ...

Joe

Community Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Album cover art always needs to download

I am not sure if this is a bug or a "feature" but almost every other time I pull up my playlists the app has lost all of the cover art for each album and needs to redownload them all. This is very annoying because I have to wait until each cover art ...

Casual Listener

I am not sure if this is a bug or a "feature" but almost every other time I pull up my playlists the app has lost all of the cover art for each album and needs to redownload them all. This is very an...

Seabass4life

Casual Listener

1544 Views

3 replies

0 likes

  • 1544 Views
  • 3 replies
  • 0 likes

Solved!! Downloading every single day

Hello. I have a big problem with my app.... I have to download my playlist every single day.... Downloading my playlist of songs - about 500, and I have it saved. But next day, when I need to use my spotify outside - no music, again 0...And I need to...

Regular

Hello. I have a big problem with my app.... I have to download my playlist every single day.... Downloading my playlist of songs - about 500, and I have it saved. But next day, when I need t...

Joe

Community Legend

2669 Views

6 replies

0 likes

  • 2669 Views
  • 6 replies
  • 0 likes

HTC ONE, Ipod Touch and my old HIFI

I´m considering buying a HTC ONE m8, and Spotify is connected in the subscription plan. I´ve never done the streaming thing, and I have all my music on an Ipod Touch (4G) that´s hooked up to my HIFI with an audio jack. Before I buy the phone I want t...

Casual Listener

I´m considering buying a HTC ONE m8, and Spotify is connected in the subscription plan. I´ve never done the streaming thing, and I have all my music on an Ipod Touch (4G) that´s hooked up to my HIFI ...

Peter__

Community Legend

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Audio Effects Issue

Seriously, what's going on with the audio effects issue on Samsung devices? How long is this going to continue without any meaningful response or attempt at resolution from Spotify? This has been going on for several months so although I am paying fo...

Regular

Seriously, what's going on with the audio effects issue on Samsung devices? How long is this going to continue without any meaningful response or attempt at resolution from Spotify? This has been goi...

DJtiger

Casual Listener

1838 Views

9 replies

2 likes

  • 1838 Views
  • 9 replies
  • 2 likes

downloading

I press download on my droid to download to playlist. It's now downloading 1500 plus songs. How do I make it stop downloading?

Newbie

I press download on my droid to download to playlist. It's now downloading 1500 plus songs. How do I make it stop downloading?

townlakeangel

Newbie

865 Views

4 replies

0 likes

  • 865 Views
  • 4 replies
  • 0 likes

Wireless settings

I am using a Samsung Tablet 3 Lite with wifi. After palying a song or two, I ALWAYS lose my internet connection. No other wifi devises here have this issue. I have ATT DSL. ATT is wondering if there are specific router settings I need to know about. ...

Regular

I am using a Samsung Tablet 3 Lite with wifi.  After palying a song or two, I ALWAYS lose my internet connection.  No other wifi devises here have this issue.  I have ATT DSL.  AT...

Joe

Community Legend

1577 Views

4 replies

0 likes

  • 1577 Views
  • 4 replies
  • 0 likes

**bleep** Spotify

I have never been more upset with an app in my entire life. I literally spent DAYS making playlists and downloading all of the music I wanted via spotify premium before leaving on a 3 week business trip. The day I landed the app tells me that the ver...

Casual Listener

I have never been more upset with an app in my entire life.  I literally spent DAYS making playlists and downloading all of the music I wanted via spotify premium before leaving on a 3 week busi...

Andrews32

Roadie

1391 Views

7 replies

1 likes

  • 1391 Views
  • 7 replies
  • 1 likes

Last chance for spotify

Hello, I have used spotify premium since 2011, I love how it works on my computer but the android app has never been realy good. Since a couple of days i cant use spotify anymore on my phone, I am giving it one last shot: 1:What doe i have to do to m...

Music Fan

Hello,   I have used spotify premium since 2011, I love how it works on my computer but the android app has never been realy good. Since a couple of days i cant use spotify anymore on my p...

harpingon

Casual Listener

725 Views

2 replies

0 likes

  • 725 Views
  • 2 replies
  • 0 likes

Music doesn't duck/lower when played through AUX or headphones

It's a great implentation if done correctly. Music does duck when getting a notification or driving directions through speakers, but when listening to my music in my car or while wearing headphones my music will mute (Not pause) and continue back at ...

Newbie

It's a great implentation if done correctly. Music does duck when getting a notification or driving directions through speakers, but when listening to my music in my car or while wearing headphones ...

543 Views

0 replies

0 likes

Music doesn't lower duck aux headphones earphones
  • 543 Views
  • 0 replies
  • 0 likes

Note 3 premium member now working.

First off... I am a premium member. I have a Note 3 that has upgraded the firmware and the newest version of Spotify. Ever since the updates every time I start to play a song. It stops and the program flashes and restets. I have not been able to play...

Newbie

First off... I am a premium member. I have a Note 3 that has upgraded the firmware and the newest version of Spotify. Ever since the updates every time I start to play a song. It stops and the progra...

Joe

Community Legend

826 Views

2 replies

0 likes

android not playing
  • 826 Views
  • 2 replies
  • 0 likes

Download local files

Hello, Spotify.This post was overdue for me to make. In light of recent events I've come to try the new app (been using an old one, from late 2012) and still, the ability to sync and download my music on my computer (mp3s and m4as) is not there yet. ...

Gig Goer

Hello, Spotify. This post was overdue for me to make. In light of recent events I've come to try the new app (been using an old one, from late 2012) and still, the ability to sync and download my ...

YouKS

Gig Goer

1111 Views

4 replies

0 likes

  • 1111 Views
  • 4 replies
  • 0 likes

"Old" devices

I also have an "old" device and just signed on Deezer. I give Spotify a couple of days more to give me a solution.

Regular

I also have an "old" device and just signed on Deezer. I give Spotify a couple of days more to give me a solution.

Andrews32

Roadie

3804 Views

7 replies

2 likes

  • 3804 Views
  • 7 replies
  • 2 likes

"Songs", "Albums" and "Artists" listing are now empty

Hello there !I'm encountering a really strange bug on my Nexus 4 (running Spotify 1.10.113 and stock Android 4.4.2): for an unknown reason, the Spotify app suddenly acts like I've never saved any albums and titles, like showed on the following screen...

Gig Goer

Hello there ! I'm encountering a really strange bug on my Nexus 4 (running Spotify 1.10.113 and stock Android 4.4.2): for an unknown reason, the Spotify app suddenly acts like I've never saved any...

BlackEco

Gig Goer

2025 Views

5 replies

0 likes

  • 2025 Views
  • 5 replies
  • 0 likes

New mobile app wrecked my offline lists

The new mobile app was simply the worst update ever! Spotify just decided you are forced to download it right away, by stating that the previous app version is no longer supported and would not open. Then, without warning you what will happen, the ne...

Regular

The new mobile app was simply the worst update ever! Spotify just decided you are forced to download it right away, by stating that the previous app version is no longer supported and would not ope...

jamesmahood

Newbie

1050 Views

4 replies

1 likes

  • 1050 Views
  • 4 replies
  • 1 likes

Offline download?

Hi I'm currently a new user to Spotify and I just got the 7 day free trial.If I download music (using the offline player mode), will I get charged? If so, will I be notified? I am worried about getting charged, although I have not downloaded anything...

Newbie

Hi I'm currently a new user to Spotify and I just got the 7 day free trial.If I download music (using the offline player mode), will I get charged? If so, will I be notified?   I am worried ...

Joe

Community Legend

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

Galaxy Note 3 screen on when device is plugged in

I'd like to have my screen remain on when my Note 3 is plugged in - so I can view the song name / artist. Can Spotify add a settign that allows me to do this - perhaps similar to Pandora, Slacker, etc.?

Casual Listener

I'd like to have my screen remain on when my Note 3 is plugged in - so I can view the song name / artist. Can Spotify add a settign that allows me to do this - perhaps similar to Pandora, Slacker, et...

Joe

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

New Spotify Music and not Spotify?

I have been using spotify on my Android device for years and therfore have been a Premium Member for years too and I have been a very strong advocate of Spotify too. Today I did an update which told me that "Spotify" was no longer in use and I had to...

Casual Listener

I have been using spotify on my Android device for years and therfore have been a Premium Member for years too and I have been a very strong advocate of Spotify too.   Today I did an update ...

Piggbox

Casual Listener

608 Views

3 replies

0 likes

  • 608 Views
  • 3 replies
  • 0 likes