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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 51087 Views
  • 66 replies
  • 25 likes
  • 51087 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881694 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881694 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27321 Views
  • 4 replies
  • 0 likes
  • 27321 Views
  • 4 replies
  • 0 likes

Search is horribly broken

What happened to the search function? Spotify seems to have autoupdated. I now have some sort of live search thing where results appear as I type. That would be fine, were it not for the fact that the results now seem to have absolutely nothing to do...

  • Casual Listener
  • What happened to the search function? Spotify seems to have autoupdated. I now have some sort of live search thing where results appear as I type. That would be fine, were it not for the fact that th...
  • Joe
  • Community Legend
  • 339 Views
  • 3 replies
  • 0 likes
  • 339 Views
  • 3 replies
  • 0 likes

sync error on Nexus 5: No space left on this device

I know there are other posts about this but I have tried all the "Fixes" and its not fixing. Twice tonight I have had this error. I have deleted and re installed spotify both times. Now I have this error for the thrid time in the space of two hours. ...

  • Newbie
  • I know there are other posts about this but I have tried all the "Fixes" and its not fixing.    Twice tonight I have had this error. I have deleted and re installed spotify both times. ...
  • Joe
  • Community Legend
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Music stops playing when someone adds songs to playlist

Hello, I don't know if anyone has reported this issue but since Spotify "has painted it black", on my Android tablet, if someone adds a song to a playlist, the playlist I am playing at the time stops and my selection plays randomly. It can be trouble...

  • Music Fan
  • Hello, I don't know if anyone has reported this issue but since Spotify "has painted it black", on my Android tablet, if someone adds a song to a playlist, the playlist I am playing at the tim...
  • Joe
  • Community Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Solved!! Cannot login into spotify mobile through facebook.

Hello, I've been struggling with this issue for the past two days and cannot seem to getting it resolved. I recently got a new phone and wanted to install spotify on my phone. I try and login into facebook through the app but keep recieving the same ...

  • Casual Listener
  • Hello, I've been struggling with this issue for the past two days and cannot seem to getting it resolved.  I recently got a new phone and wanted to install spotify on my phone. I try and login i...
  • Joe
  • Community Legend
  • 14210 Views
  • 7 replies
  • 0 likes
  • 14210 Views
  • 7 replies
  • 0 likes

Kenwood car radio will not automatically reconnect with Spotify app on Note 3 Smart phone.

I just purchased a new Kenwood KDC X-798 car radio. The Galaxy note 3 smart phone pairs fine with radio but once I turn the car off and get back in it will not pick up the song where I left off. My only solution is to hit the pause button on the head...

  • Casual Listener
  •  I just purchased a new Kenwood KDC X-798 car radio. The Galaxy note 3 smart phone pairs fine with radio but once I turn the car off and get back in it will not pick up the song where I left off...
  • wtsheff
  • Casual Listener
  • 1860 Views
  • 2 replies
  • 0 likes
  • 1860 Views
  • 2 replies
  • 0 likes

Library is missing in new version

I had trouble with Spotify not downloading playlists marked for offline usage and found that there was an update released. Updated Spotify and to my horror the library is gone. I normaly just play a random song from the library and have shuffle turne...

  • Casual Listener
  • I had trouble with Spotify not downloading playlists marked for offline usage and found that there was an update released.   Updated Spotify and to my horror the library is gone. I normaly j...
  • Joe
  • Community Legend
  • 1736 Views
  • 3 replies
  • 0 likes
  • 1736 Views
  • 3 replies
  • 0 likes

libspotify music_delivery is not called

I am integrating libspotify with an android app using ndk and I am able to create session, login and successfully load a track. However after the track is loaded (I have te track name and duration) and I call sp_session_player_play with result of SP_...

  • Newbie
  • I am integrating libspotify with an android app using ndk and I am able to create session, login and successfully load a track. However after the track is loaded (I have te track name and duration) a...
  • Joe
  • Community Legend
  • 341 Views
  • 1 replies
  • 1 likes
  • 341 Views
  • 1 replies
  • 1 likes

Spotify Beta Testing

Spotify PLEASE PLEASE PLEASE open a Google Play beta commuinity on Google+. You can test new releases with the community here in a controlled way and we can revert to the full release if you broke something important/didn't test the release properly.

  • Visitor
  • Spotify PLEASE PLEASE PLEASE open a Google Play beta commuinity on Google+. You can test new releases with the community here in a controlled way and we can revert to the full release if you broke so...
  • cmcewen
  • Newbie
  • 522 Views
  • 1 replies
  • 3 likes
  • 522 Views
  • 1 replies
  • 3 likes

Sharing playlist - confusion

Hi all, I have Spotify premium on an andriod device (HTC One m8) and getting very confused trying to share a playlist with a friend. Neither of us are on facebook, she is listed as a friend on spotify and, it looks as though we are both following eac...

  • Casual Listener
  • Hi all, I have Spotify premium on an andriod device (HTC One m8) and getting very confused trying to share a playlist with a friend. Neither of us are on facebook, she is listed as a friend on spotif...
  • Joe
  • Community Legend
  • 426 Views
  • 3 replies
  • 0 likes
  • 426 Views
  • 3 replies
  • 0 likes

Solved!! Payment Error "Contact With Your Bank"

Because of an unknown issue i constantly get payment problem error from Spotify. It says "the payment payment could not be performed, contact with your bank." The card is working completely (personally tested), so it's not the card. And this is not t...

  • Casual Listener
  • Because of an unknown issue i constantly get payment problem error from Spotify. It says "the payment payment could not be performed, contact with your bank." The card is working completely (personal...
  • Coras09
  • Casual Listener
  • 907 Views
  • 4 replies
  • 0 likes
  • 907 Views
  • 4 replies
  • 0 likes

Removing songs on the run ... HELP

I used to use the "starred" playlist to remove songs I didn't want on that playlist by simply "unstarring" them. Now on my phone I've noticed that it is no longer a feature. I want to be able to remove songs from a playlist while using my Android pho...

  • Newbie
  • I used to use the "starred" playlist to remove songs I didn't want on that playlist by simply "unstarring" them.   Now on my phone I've noticed that it is no longer a feature.  I want t...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

How do I find artists I'm following?

I want to play Spotify on my tablet at my office but the CONNECT feature keeps starting Spotify on my Android smartphone where it is also installed and shows it in "play". It keeps interferring with my bluetooth and cell calls... I ONLY want it to pl...

  • Regular
  • I want to play Spotify on my tablet at my office but the CONNECT feature keeps starting Spotify on my Android smartphone where it is also installed and shows it in "play".  It keeps interferring...
  • Joe
  • Community Legend
  • 543 Views
  • 5 replies
  • 0 likes
  • 543 Views
  • 5 replies
  • 0 likes

Space is already Free...?!

Hey Guys, im using spotify since 6 months!? So now my Problem is, my phone cannot Download anymore tracks but my phone says that ive got more then 15 GB Freespace, how can i switch the downloaded files to another Memory? Greeting from Hamburg

  • Casual Listener
  • Hey Guys,   im using spotify since 6 months!?   So now my Problem is, my phone cannot Download anymore tracks but my phone says that ive got more then 15 GB Freespace, how can i swi...
  • Joe
  • Community Legend
  • 270 Views
  • 2 replies
  • 0 likes
  • 270 Views
  • 2 replies
  • 0 likes

Android: Please improve current song buffering

Hello, I’m using Spotity (lastest version) for android 4.1 and set music as "extreme quality". It works well, even on 3G+. However, the single song buffer works systematically bad on Wifi (sometimes on 3G too). I’ve tested my wifi bandiwth and it’s q...

  • Visitor
  • Hello, I’m using Spotity (lastest version) for android 4.1 and set music as "extreme quality". It works well, even on 3G+. However, the single song buffer works systematically bad on Wifi (someti...
  • user-removed
  • Not applicable
  • 1326 Views
  • 2 replies
  • 0 likes
  • Buffering
    preload
    stream
  • 1326 Views
  • 2 replies
  • 0 likes

Songs not available offline

On the new app for android they seem to have got rid of the star system but now you save the songs. But this means it doesnt add it into a playlist so i cannot download them to be available offline. Is there a way? I dont want to add them all into a ...

  • Visitor
  • On the new app for android they seem to have got rid of the star system but now you save the songs. But this means it doesnt add it into a playlist so i cannot download them to be available offline. ...
  • Joe
  • Community Legend
  • 424 Views
  • 1 replies
  • 0 likes
  • 424 Views
  • 1 replies
  • 0 likes

Spotify shuts off during bootup on Samsung S4

Ever since the KitKat update, whenever I start spotify it says "The process spotify has been stopped" (Pure guessing on the exact text as I'm just translating it from the Swedish "Spotify har stoppats.". Nothing works when I attempt to fix it. I've t...

  • Casual Listener
  • Ever since the KitKat update, whenever I start spotify it says "The process spotify has been stopped" (Pure guessing on the exact text as I'm just translating it from the Swedish "Spotify har stoppat...
  • Joe
  • Community Legend
  • 700 Views
  • 4 replies
  • 2 likes
  • 700 Views
  • 4 replies
  • 2 likes

Offline Playlist Randomly Deleted Repeatedly.

I'm fairly sure it isn't because if the device limit, but my playlists on my three offline devices (My android phone and tablet and my windows 7 desktop) and I really cannot figure out why. Its been playing up ever since I have started to use the ser...

  • Newbie
  • I'm fairly sure it isn't because if the device limit, but my playlists on my three offline devices (My android phone and tablet and my windows 7 desktop) and I really cannot figure out why. Its been ...
  • Joe
  • Community Legend
  • 480 Views
  • 1 replies
  • 0 likes
  • 480 Views
  • 1 replies
  • 0 likes

HTC One - Downloaded songs randomly skip - Premium User

Hi, A very frustrating issue which is annoying and cant seem to find any solution for anywhere.I have a HTC One, with the latest version of Spotfy from the Play Store.Download songs will randomly skip only when played through headphones . Have reinst...

  • Casual Listener
  • Hi, A very frustrating issue which is annoying and cant seem to find any solution for anywhere. I have a HTC One, with the latest version of Spotfy from the Play Store. Download songs will ...
  • Joe
  • Community Legend
  • 494 Views
  • 3 replies
  • 0 likes
  • 494 Views
  • 3 replies
  • 0 likes

Spotify doesn't recognize my phone

LG 4x HD, Tried to add some local datas after about ~3 Months without adding new local datas. Spotify wont recognize my phone and thus not download any local stuff.. Spotify isnt blocked by my firewall. Tried reinstalling the app and desktop version....

  • Regular
  • LG 4x HD, Tried to add some local datas after about ~3 Months without adding new local datas. Spotify wont recognize my phone and thus not download any local stuff.. Spotify isnt blocked by my firewa...
  • Joe
  • Community Legend
  • 2248 Views
  • 10 replies
  • 0 likes
  • 2248 Views
  • 10 replies
  • 0 likes

Nothing is working!

I've been using my sister'a spotify account for a while because she has unlimited, so I decided to sign up for unlimited myself and use my account. It's been 5 days, and I've had nothing but problems. I can't get any of my music offline like I could ...

  • Casual Listener
  • I've been using my sister'a spotify account for a while because she has unlimited, so I decided to sign up for unlimited myself and use my account. It's been 5 days, and I've had nothing but problems...
  • Joe
  • Community Legend
  • 842 Views
  • 5 replies
  • 0 likes
  • Can't get music offline
    Can't select music
    Signed up for unlimited membership
  • 842 Views
  • 5 replies
  • 0 likes