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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115188 Views

27 replies

4 likes

  • 115188 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231585 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231585 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591026 Views

79 replies

3 likes

  • 591026 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485547 Views

580 replies

42 likes

Account
Free
  • 485547 Views
  • 580 replies
  • 42 likes

Explicit lyrics on desktop become edited on Android mobile app

I recently noticed that some of the songs I have downloaded to my mobile device are edited when I specifically added the explicit version. Example: Backpackers from Childish Gambino's ablum Camp. Noticed it was edited while driving into work today. G...

Music Fan

I recently noticed that some of the songs I have downloaded to my mobile device are edited when I specifically added the explicit version.   Example: Backpackers from Childish Gambino's ablu...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Albums and Songs missing from ipad and android devices

Albums and Songs missing from ipad and android devicesHi all,I have 16 songs in a playlist for 何韻詩 , this works perfectly on the PC, with either web player or Spotify PC cilent.However on mobile devices, there are only 9 tracks???Android: Shows "16 t...

Regular

Albums and Songs missing from ipad and android devices Hi all, I have 16 songs in a playlist for 何韻詩 , this works perfectly on the PC, with either web player or Spotify PC cilent. However on...

Ulfis

Casual Listener

2430 Views

14 replies

0 likes

  • 2430 Views
  • 14 replies
  • 0 likes

last fm scrobbling

Is anyone having lastfm issues from the android app. I know lastfm had issues this week but deezer and google play are now scrobbling fine, spotify is having issues from all my android devices, not tried the desktop.

Roadie

Is anyone having lastfm issues from the android app. I know lastfm had issues this week but deezer and google play are now scrobbling fine, spotify is having issues from all my android devices, not t...

Joe

Community Legend

1184 Views

6 replies

0 likes

  • 1184 Views
  • 6 replies
  • 0 likes

Saving offline play lists to ad card

So I've been trying multiple times to move my offline olaylists to my 32gb so card but every time it saves to my phones local storage which only has about a gig left on it. My ad card is completely empty yet Spotify won't move the playlists. I've tri...

Newbie

So I've been trying multiple times to move my offline olaylists to my 32gb so card but every time it saves to my phones local storage which only has about a gig left on it. My ad card is completely e...

Daniel

Community Legend

598 Views

2 replies

0 likes

  • 598 Views
  • 2 replies
  • 0 likes

Solved!! I have a Spotify Playlist that isn't allowing me to add more than 111 songs.

I don't get any sort of error message. The new songs just don't get added. I only use Spotify on my cell phone and Samsung Smart TV.

Casual Listener

I don't get any sort of error message. The new songs just don't get added. I only use Spotify on my cell phone and Samsung Smart TV.

Peter__

Community Legend

931 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

"Your music" to starred?

Hello, How to copy/move the music from "your music" to starred? I have an AV Receiver (Onkyo) which I'm using with Spotify and it uses the old fashioned starred list. I don't count on Onkyo to release a firmware to use the "your music" system. So, my...

Casual Listener

Hello,   How to copy/move the music from "your music" to starred?   I have an AV Receiver (Onkyo) which I'm using with Spotify and it uses the old fashioned starred list. I don't ...

ouais25

Casual Listener

923 Views

2 replies

0 likes

Your Music
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  • 2 replies
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Solved!! can't log in

I recently got a new phone and can't log into my account it keeps saying we're having trouble try again later, at least 5or6 times. Is anyone else receiving this message on androids?

Regular

I recently got a new phone and can't log into my account it keeps saying we're having trouble try again later, at least 5or6 times. Is anyone else receiving this message on androids?

mactres

Regular

1336 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

How do I stop Spotify using data when I'm not on WiFi?

When I'm not using wifi, and using downloaded playlists, in private mode, download over 2G/3G switched off, And "background data" is disabled in the app settings. it still uses data! Megabytes of the stuff. This is totally unacceptable because it is ...

Roadie

When I'm not using wifi, and using downloaded playlists, in private mode, download over 2G/3G switched off, And "background data" is disabled in the app settings. it still uses data! Megabytes of the...

Joe

Community Legend

2055 Views

3 replies

0 likes

  • 2055 Views
  • 3 replies
  • 0 likes

Spotify stops playing after ten minutes when on WIFI but plays fine when using 4G

Whenever I try to stream music on my KINDLE or my ANDROID phone (HTC THUNDERBOLT) the music will stop playing after ten minutes (even if it's in the middle of a song). This happens when I'm on WIFI. If I have the phone in 4G mode, it plays fine. I ha...

Regular

Whenever I try to stream music on my KINDLE or my ANDROID phone  (HTC THUNDERBOLT) the music will stop playing after ten minutes (even if it's in the middle of a song). This happens when I'm on ...

Joe

Community Legend

1128 Views

6 replies

0 likes

  • 1128 Views
  • 6 replies
  • 0 likes

code #1118578

Spotify isn't allowing me to sign in using facebook and it is giving me a code of #1118578. How do i get this fixed on droid 4. Android version 4.0.4

Casual Listener

Spotify isn't allowing me to sign in using facebook and it is giving me a code of #1118578. How do i get this fixed on droid 4. Android version 4.0.4

Joe

Community Legend

3750 Views

10 replies

0 likes

  • 3750 Views
  • 10 replies
  • 0 likes

progress bar and next button navigation gone?

I just updated to the newest version on my android device. Where did the screen go where I could use the progress bar and next button to navigate music?

Casual Listener

I just updated to the newest version on my android device. Where did the screen go where I could use the progress bar and next button to navigate music?

Joe

Community Legend

1120 Views

4 replies

0 likes

  • 1120 Views
  • 4 replies
  • 0 likes

Solved!! can't download offline tracks since new version

Hello everyone, here's my problem: I am an android user and until yesterday had no trouble at all listening to music offline on my phone. Then Spotify asked me to get the new version (the app is now called Spotify music) and since then I have not bee...

Newbie

Hello everyone,   here's my problem: I am an android user and until yesterday had no trouble at all listening to music offline on my phone. Then Spotify asked me to get the new version (the ...

pauljb07

Casual Listener

1494 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Android 2.3.4 problem

I'm having trouble installing app on Android 2.3.4. Installed old one, Spotify says "You need to update Spotify", pressing on "DOWNLOAD" opens Play Store with new app called "Spotify Music", however I can't install it as "Your device isn't compatible...

Casual Listener

I'm having trouble installing app on Android 2.3.4. Installed old one, Spotify says "You need to update Spotify", pressing on "DOWNLOAD" opens Play Store with new app called "Spotify Music", however ...

einoras

Casual Listener

2057 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

not working offline

upgraded to premium 3 hrs ago so i could listen to playlists i have in offline mode ,not needing wi-fi or wireless ,as soon as i left my house the music started to cut out ,then come bk on cut out then come bk ,so i came home poarked on my drive ,and...

Casual Listener

upgraded to premium 3 hrs ago so i could listen to playlists i have in offline mode ,not needing wi-fi or wireless ,as soon as i left my house the music started to cut out ,then come bk on cut out th...

Peter__

Community Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

kindle

I have a kindle fire and downloaded spotify and it works, sort of. It will only play shuffled songs, and it shows all my playlists, but I click on the songs and they don't work. What do I do?

Regular

I have a kindle fire and downloaded spotify and it works, sort of. It will only play shuffled songs, and it shows all my playlists, but I click on the songs and they don't work. What do I do?

Furioso

Casual Listener

833 Views

3 replies

0 likes

  • 833 Views
  • 3 replies
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Solved!! New offline android device added every day

Hello,Since I got my HTC One (m7) a few weeks ago, every couple of days my spotify app would tell me that I have exceeded my permitted 3 offline synced devices, and wipe all my downloaded songs. I have now cleared all my offline devices using the web...

Casual Listener

Hello, Since I got my HTC One (m7) a few weeks ago, every couple of days my spotify app would tell me that I have exceeded my permitted 3 offline synced devices, and wipe all my downloaded songs. ...

smetzler

Casual Listener

673 Views

2 replies

0 likes

  • 673 Views
  • 2 replies
  • 0 likes

offline lists disapeared

Hi, This weekend I downloaded a bunch of songs for my holiday. Yesterday, suddenly I had to log in again and when I did this, all my offline lists disapeared. I started downloading again. Will the songs disappear again? what happened? Hope you'll hav...

Newbie

Hi,   This weekend I downloaded a bunch of songs for my holiday. Yesterday, suddenly I had to log in again and when I did this,  all my offline lists disapeared.    I star...

Merik

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Explicit on Shuffle/Edited in Album

For example, if I go to Childish Gambino and hit shuffle, I get songs with explicit lyrics. However if I go into an album, the song is then edited. It seems to happen specifically with the album Camp (i.e., the song Bonfire or Backpackers). I also no...

Newbie

For example, if I go to Childish Gambino and hit shuffle, I get songs with explicit lyrics.  However if I go into an album, the song is then edited.  It seems to happen specifically with th...

Joe

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Slow on new KitKat

My spotify got incredible slow after latest software update! Any suggestions?

Newbie

My spotify got incredible slow after latest software update! Any suggestions?

Joe

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes