Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46902 Views
66 replies
25 likes

46902 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879850 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879850 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26853 Views
4 replies
0 likes

26853 Views
4 replies
0 likes

Solved!! External SD Card

Hi. I've been using Spotify Premium for a few months now. My external card has now 9 GB free space(I downloaded the songs from Spotify, Spotify online) and my phone has like 7-8 GB free space(Galaxy S4). I think Spotify downloads songs into where the...

Ranghild
Regular
Hi. I've been using Spotify Premium for a few months now. My external card has now 9 GB free space(I downloaded the songs from Spotify, Spotify online) and my phone has like 7-8 GB free space(Galaxy ...
2014-04-12 2:34:09 PM
2014-04-12 3:53:48 PM
Ranghild
Regular
780 Views
2 replies
0 likes

780 Views
2 replies
0 likes

App freezing on mobile data

Hi! My phone does well when I play music on Spotify via my wifi in any condition and state of screen and whole device. Problem starts when I go outside. It plays a few songs normally (1-3 songs), even when screen turns off, but on next song it plays ...

mololol303
Music Fan
Hi! My phone does well when I play music on Spotify via my wifi in any condition and state of screen and whole device. Problem starts when I go outside. It plays a few songs normally (1-3 songs), eve...
2014-04-03 11:09:34 PM
2014-04-12 1:58:35 PM
Sincredible
Casual Listener
811 Views
7 replies
0 likes

811 Views
7 replies
0 likes

Bug - Connect is unstable when Mobile Device turns into sleep mode

Hey there.. As a German user please be patient with my grammar. My connect setupSender: galaxy s4 playlist in shuffle mode Player: nexus 7 connected to a set of boxesProblemAfter picking a playlist with my s4, I turn off the display. A few songs late...

HobiToo
Newbie
Hey there.. As a German user please be patient with my grammar. My connect setup Sender: galaxy s4 playlist in shuffle mode Player: nexus 7 connected to a set of boxes Problem After pick...
2014-04-11 12:51:40 AM
2014-04-12 1:31:39 PM
Joe
Community Legend
543 Views
1 replies
0 likes
Bug connect wake wifi nexus 7 s4 reconnect problem

543 Views
1 replies
0 likes

Bluetooth problem

Bluetooth connection to my car stereo works very good until the screen turns off on my Note 2, after that the sound is stuttering every 3-4 seconds. When I turn the screen on again, the sound flows perfectly. This only happens on bluetooth connection...

Johnsa
Regular
Bluetooth connection to my car stereo works very good until the screen turns off on my Note 2, after that the sound is stuttering every 3-4 seconds. When I turn the screen on again, the sound flows p...
2014-04-04 11:44:32 PM
2014-04-12 11:01:11 AM
Johnsa
Regular
1753 Views
10 replies
0 likes

1753 Views
10 replies
0 likes

Solved!! cant delete 2 playlists android

hi ive got 20 playlist entries i can not get rid of on the android app! i have no access to a computer for awhile so i cant try on a computer!

destinywlf
Regular
hi ive got 20 playlist entries i can not get rid of on the android app! i have no access to a computer for awhile so i cant try on a computer!
2014-04-11 11:17:31 AM
2014-04-11 11:32:33 PM
destinywlf
Regular
439 Views
8 replies
0 likes

439 Views
8 replies
0 likes

Local files wont sync

So for almost a year now even after this new update that was supposed to make everything work better I still cannot sync my local files to my phone without using the work around of making a seperate playlist. When I first had the issue I was in conta...

BatmanHG
Casual Listener
So for almost a year now even after this new update that was supposed to make everything work better I still cannot sync my local files to my phone without using the work around of making a seperate ...
2014-04-11 3:32:15 AM
2014-04-11 11:07:05 PM
BatmanHG
Casual Listener
344 Views
4 replies
0 likes

344 Views
4 replies
0 likes

Audio basso usando Monster Beats Studio nel mio Samasung Galaxy s4

Utilizzando spotify con le mie Monster Beats Studio sul mio Samsung Galaxy s4 l'audio è bassissimo :(. Ho provato e riprovato ma nn c'è versi di riuscire sul mio smartphone ad utilizzare a pieno la potenza delle mie cuffie. Specifico che le cuffie so...

ilsolitofede
Casual Listener
Utilizzando spotify con le mie Monster Beats Studio sul mio Samsung Galaxy s4 l'audio è bassissimo :(. Ho provato e riprovato ma nn c'è versi di riuscire sul mio smartphone ad utilizzare a pieno la p...
2014-04-11 5:19:21 PM
2014-04-11 10:11:06 PM
ilsolitofede
Casual Listener
1342 Views
3 replies
0 likes

1342 Views
3 replies
0 likes

Spotify Connect Issues

We have one spotify account that we use on several devices. several PC's 2 phones and a nexus 7. Since the spotify connect feature was released we noticed that its connecting our phones and trying to control the other phone when we are NOT connected ...

kandlclark
Music Fan
We have one spotify account that we use on several devices. several PC's 2 phones and a nexus 7. Since the spotify connect feature was released we noticed that its connecting our phones a...
2014-04-10 10:49:21 PM
2014-04-11 4:05:07 PM
kandlclark
Music Fan
578 Views
4 replies
0 likes

578 Views
4 replies
0 likes

0.7.9 Bug/Error

I clicked the new filter icon, and the option appeared in the correct place for a second, but then it jumps to the corner...

Liam
Community Legend
I clicked the new filter icon, and the option appeared in the correct place for a second, but then it jumps to the corner...
2014-04-11 1:20:58 AM
2014-04-11 2:48:58 PM
VLEX26
Regular
554 Views
7 replies
0 likes

554 Views
7 replies
0 likes

Automatic Mass Download at Startup - No Pause/Stop Option?

I originally loved being able to download anything I starred for offline listening, then I realized after I spend more time with Spotify on my desktop, every time I use it on my phone it nearly cripples my phone because it wants to download all 40+ s...

William77
Casual Listener
I originally loved being able to download anything I starred for offline listening, then I realized after I spend more time with Spotify on my desktop, every time I use it on my phone it nearly cripp...
2014-04-11 7:42:12 AM
2014-04-11 7:51:11 AM
dinomight
Spotify Star
1977 Views
1 replies
0 likes

1977 Views
1 replies
0 likes

can't put spotify on my sony ericsson xperia

When I try to install spotify on my sony ericsson xperia SK171, google play opens a window that has a drop box that says 'No eligible devices for app install'. I have spotify premium, yet I can't get spotify onto my phone. Please help.

EvieAnderson
Casual Listener
When I try to install spotify on my sony ericsson xperia SK171, google play opens a window that has a drop box that says 'No eligible devices for app install'. I have spotify premium, yet I can't get...
2014-04-10 9:06:49 PM
2014-04-10 10:27:56 PM
Joe
Community Legend
1887 Views
4 replies
0 likes

1887 Views
4 replies
0 likes

Solved!! Release Notes - Spotify for Android (0.7.8.566)

What's new in version 0.7.8.566 New: Follow people from your Profile. Tap the friends icon to find people, and discover what they’re listening to. You can also see what they’re listening to in your Discover view. New: Long press to delete previously ...

Goodman
Spotify Legend
What's new in version 0.7.8.566 New: Follow people from your Profile. Tap the friends icon to find people, and discover what they’re listening to. You can also see what they’re listening to in...
2014-03-24 1:04:15 PM
2014-04-10 12:40:18 PM
Goodman
Spotify Legend
4322 Views
17 replies
0 likes
Android
Release Notes

4322 Views
17 replies
0 likes

Solved!! How to download "your music" ?

Hi, I use the new "your collection" feature (instead of starred). Is there no option to download that songs onto my phone? Greetings, fratzi

fratzi
Regular
Hi, I use the new "your collection" feature (instead of starred). Is there no option to download that songs onto my phone? Greetings, fratzi
2014-04-08 2:34:29 PM
2014-04-10 4:07:19 AM
ThaSnapDragon
Roadie
1385 Views
4 replies
2 likes

1385 Views
4 replies
2 likes

Can't log in while in offline mode... DUH!

My app crashed while in offline mode and after resetting, it won't let me log back in while I'm in offline mode. But I can't disable offline mode until get back into the app, which it won't let me do until I disable offline mode... stupid and annoyin...

vicswar
Gig Goer
My app crashed while in offline mode and after resetting, it won't let me log back in while I'm in offline mode. But I can't disable offline mode until get back into the app, which it won't let me do...
2014-04-09 9:03:41 PM
2014-04-09 9:09:03 PM
Joe
Community Legend
2087 Views
1 replies
0 likes

2087 Views
1 replies
0 likes

Solved!! Release Notes - Spotify for Android (0.7.3)

Android Release Notes What's new in version 0.7.3 New: Say hello to Spotify Connect. Listen to music on your Connect-enabled speakers, and use your mobile to control the music. Fixed: Lots of bugs and nasty things. Known issues: Images do not load pr...

Goodman
Spotify Legend
Android Release Notes What's new in version 0.7.3 New: Say hello to Spotify Connect. Listen to music on your Connect-enabled speakers, and use your mobile to control the music. Fixed: Lo...
2013-11-20 9:38:53 AM
2014-04-09 5:48:44 PM
robilamm61
Roadie
8365 Views
57 replies
0 likes
Android
Release Notes

8365 Views
57 replies
0 likes

Samsung Galaxy s4 Volume problem

Hey, 1 week ago I switched from the Galaxy S2 to the S4. I was always happy with Spotify on PC + S2, so I thought I would be on S4. The volume difference between Spotify on S2 and S4 is big. Its just too LOW on the S4, but sometimes (1/10 of times) t...

dennis199
Regular
Hey, 1 week ago I switched from the Galaxy S2 to the S4. I was always happy with Spotify on PC + S2, so I thought I would be on S4. The volume difference between Spotify on S2 and S4 is ...
2014-04-07 5:01:36 PM
2014-04-09 4:34:02 PM
dennis199
Regular
6219 Views
11 replies
0 likes

6219 Views
11 replies
0 likes

My login username and password keeps coming up as unable to log in

I e-mailed the support team yesterday about being charged the 9.99 even though i am on the student account plan for preimum now. I pay for mine and my brothers spotify account. When they responded back saying they would take care of it my spotify imm...

chrislamby13
Newbie
I e-mailed the support team yesterday about being charged the 9.99 even though i am on the student account plan for preimum now. I pay for mine and my brothers spotify account. When they responded ba...
2014-04-09 1:27:42 AM
2014-04-09 1:16:03 PM
Joe
Community Legend
368 Views
1 replies
0 likes

368 Views
1 replies
0 likes

Spotify logged into my deactivated facebook account and reactivated it.

I purposely deactivated my facebook account many years ago, and spotify reactivated it by logging in without my permission or knowledge. I'm assuming this is because my facebook and spotify share the same email address/password, but I don't believe t...

tonyzilla
Newbie
I purposely deactivated my facebook account many years ago, and spotify reactivated it by logging in without my permission or knowledge. I'm assuming this is because my facebook and ...
2014-04-08 9:54:12 PM
2014-04-08 11:35:06 PM
Joe
Community Legend
268 Views
1 replies
0 likes

268 Views
1 replies
0 likes

Switching to Samsung S4 - does this change my account?

Hi guys, I currently have an account on spotify (spotify unlimited) and am very happy with the music on it. However, i am changing phones to a Samsung S4 where i get premium spotify in the deal so have taken this offer. In order to accept it with vod...

Ronnu
Newbie
Hi guys, I currently have an account on spotify (spotify unlimited) and am very happy with the music on it. However, i am changing phones to a Samsung S4 where i get premium sp...
2014-04-08 6:19:01 PM
2014-04-08 9:06:05 PM
Joe
Community Legend
206 Views
1 replies
0 likes

206 Views
1 replies
0 likes

No playlists on new phone

I got a new phone (samsung with android) and downloaded Spotify but my playlists are not downloaded. On my old phone (htc with windows) they were just there and I didn't need to do anything. Is there anything that needs to be done in order to get the...

leetaah
Newbie
I got a new phone (samsung with android) and downloaded Spotify but my playlists are not downloaded. On my old phone (htc with windows) they were just there and I didn't need to do anything. Is the...
2014-04-07 9:59:30 PM
2014-04-07 10:14:02 PM
Christoffer
Community Legend
285 Views
1 replies
0 likes

285 Views
1 replies
0 likes

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