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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195952 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195952 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537616 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442820 Views

565 replies

37 likes

Account
Free
  • 442820 Views
  • 565 replies
  • 37 likes

Solved!! manually dowbloading app - lose downloaded music?

Hello,I had to manually download the Android app from m.spotify.com as I'm currently not in a country which has Spotify in its Google Play store.I saw there was a recent update and would like to install the new file from m.spotify.com. if I do this t...

Newbie

Hello, I had to manually download the Android app from m.spotify.com as I'm currently not in a country which has Spotify in its Google Play store. I saw there was a recent update and would like...

Peter__

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
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Solved!! Spotify app not compatible with Droid Maxx?

I updated my phone from a Droid Razr Maxx to a droid Maxx and tried downloading the Spotify app through Google Play, but it won't even come up through the search engine. Are we compatible? I'm a premium user and hope this annoyance is fixed soon. For...

Casual Listener

I updated my phone from a Droid Razr Maxx to a droid Maxx and tried downloading the Spotify app through Google Play, but it won't even come up through the search engine. Are we compatible? I'm a prem...

Peter__

Community Legend

1477 Views

3 replies

0 likes

  • 1477 Views
  • 3 replies
  • 0 likes

Spotify forced update, installed twice

Hi, I recently was forced to update Spotify on my sg-sI9300 (rooted, SOKP custom rom), after that it asked me to uninstall old version.... All was working fine until a couple of hours later I visited the play store and seen spotify wasn't installed.....

Newbie

Hi, I recently was forced to update Spotify on my sg-sI9300 (rooted, SOKP custom rom), after that it asked me to uninstall old version.... All was working fine until a couple of hours later I visited...

Liam

Community Legend

1670 Views

2 replies

0 likes

  • 1670 Views
  • 2 replies
  • 0 likes

Device "full" after forced re-install

I have a samsung galaxy 2 1900 - I had to download the new spotify as it forced me to do so due to spotify's security breach. Now that I have the new app I cannot re-download my songs (which you are forcing me to do also) I just get a "this device is...

Newbie

I have a samsung galaxy 2 1900 - I had to download the new spotify as it forced me to do so due to spotify's security breach.   Now that I have the new app I cannot re-download my songs (whi...

endre

Casual Listener

1910 Views

4 replies

0 likes

  • 1910 Views
  • 4 replies
  • 0 likes

Updated Spotify App for Android: Do I have to Re-download all downloaded playlists?

I just downloaded/replaced the new Spotify app on my Samsung Galaxy S3. It looks like all my previously downloaded playlists are not available offline anymore. Do I have to re-download all of them on the phone?

Casual Listener

I just downloaded/replaced the new Spotify app on my Samsung Galaxy S3. It looks like all my previously downloaded playlists are not available offline anymore. Do I have to re-download all of them on...

dinomight

Spotify Star

849 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Guiness Book of records: Largest amount of user data deleted remotely ever...

This may have gone unnoticed, but I am pretty confident Spotify set one or more new world records with the latest update: The largest amount of user data deleted remotely ever. The largest number of paid subscription users negatively impacted by a si...

Roadie

This may have gone unnoticed, but I am pretty confident Spotify set one or more new world records with the latest update:   The largest amount of user data deleted remotely ever. The lar...

Andrews32

Roadie

535 Views

1 replies

3 likes

  • 535 Views
  • 1 replies
  • 3 likes

Samsung galaxy s3 Spotify resets every 10 seconds

Every since the new appearance update, spotify has not worked on my phone. When i attempt to run spotify, it resets every 10 seconds. I have attempted the outlined reset method as posted on the forum with no luck. I have tried it at least 6 times usi...

Casual Listener

Every since the new appearance update, spotify has not worked on my phone.   When i attempt to run spotify, it resets every 10 seconds. I have attempted the outlined reset method as post...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
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Why can I find uncensored albums on PC but not mobile?

The PC version has a reasonable path to find the uncensored versions of an album. That tells me that the application and Spotify are aware that there are multiple versions and on the mobile app it simply only displays the first result. This is pretty...

Newbie

The PC version has a reasonable path to find the uncensored versions of an album. That tells me that the application and Spotify are aware that there are multiple versions and on the mobile app it si...

423 Views

0 replies

0 likes

  • 423 Views
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Android app user guide

Is there a guide to all of the user settings on the Android app somewhere on Spotify's ludicrously unhelpful website or did they think it wasn't necessary to explain what any of the settings actually do?

Music Fan

Is there a guide to all of the user settings on the Android app somewhere on Spotify's ludicrously unhelpful website or did they think it wasn't necessary to explain what any of the settings actually...

Andrews32

Roadie

1798 Views

3 replies

0 likes

  • 1798 Views
  • 3 replies
  • 0 likes

Can't find device following forced update (which deleted all offline music).

OK, I understand that you had to force an update (and, clearly, lots of people are not happy - in my opinion you should have allowed people to opt out for a period of time), however, this update appears to have also stopped my device from appearing o...

Newbie

OK, I understand that you had to force an update (and, clearly, lots of people are not happy - in my opinion you should have allowed people to opt out for a period of time), however, this update appe...

342 Views

0 replies

0 likes

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Internetdurchgang

Hallo, ich habe zur zeit kein WLan zur verfügugng, und nutze für updates die "internetdurchgang" funktion meines handys, nur kann spotify anscheinen nur über Wlan oder das mobile Datennetz snycronisiren. Hat jemand eine idee wir das auch über die "in...

Newbie

Hallo, ich habe zur zeit kein WLan zur verfügugng, und nutze für updates die "internetdurchgang" funktion meines handys, nur kann spotify anscheinen nur über Wlan oder das mobile Datennetz snycronisi...

338 Views

0 replies

0 likes

  • 338 Views
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Sugestão de configuração do app

Teria como voces adicionarem uma opção no app para dispositivos Android? Seria ao abrir o aplicativo ele iniciar uma playlist automaticamente, assim como o TuneIn faz atualmente. No meu caso eu usaria essa opção para que toda vez que eu entrar no car...

Casual Listener

Teria como voces adicionarem uma opção no app para dispositivos Android? Seria ao abrir o aplicativo ele iniciar uma playlist automaticamente, assim como o TuneIn faz atualmente. No meu caso eu usari...

321 Views

0 replies

0 likes

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Solved!! New spotify music

I dont have new app of spotify on my google play and i cant install it i cant install either new version of old spotify (i use htc desire android 2.2

Casual Listener

I dont have new app of spotify on my google play and i cant install it i cant install either new version of old spotify (i use htc desire android 2.2

n0thappy

Regular

812 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Upgrading Spotify in a country where it isn't available

Hi I have the following problem. I live in Poland and I registered for free trial of Spotify Premium there but i'm currently staying in Georgia for one more week. This morning I received an email from Spotify about this security breach and recommenda...

Regular

Hi   I have the following problem. I live in Poland and I registered for free trial of Spotify Premium there but i'm currently staying in Georgia for one more week. This morning I received a...

theo89

Regular

511 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

No offline songs after update

(sorry for my bad english, I'm french) I'm a new user of spotify (I'm premium). I used deezer before. The problem : I just opened the android app. It said : "this version of spotify is not up to date please update" so I did (in the playstore) And the...

Regular

(sorry for my bad english, I'm french)   I'm a new user of spotify (I'm premium). I used deezer before.   The problem : I just opened the android app. It said : "this version of spo...

tommartin7

Newbie

1885 Views

4 replies

2 likes

  • 1885 Views
  • 4 replies
  • 2 likes

Offline Data to External SD

Dear Community! I am new to Spotify and this is my first premium month. First I want to tell that it is amazing!Unfortunatelly the new version saves the offline music to internal SD which is only 2GB. I tried clear cache, reinstall, upgrade from olde...

Casual Listener

Dear Community! I am new to Spotify and this is my first premium month. First I want to tell that it is amazing! Unfortunatelly the new version saves the offline music to internal SD which is only...

mllbp

Casual Listener

643 Views

4 replies

0 likes

  • 643 Views
  • 4 replies
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Samsung Galaxy Ace, fix it?

Hello. So since the latest update, my Samsung galaxy ace is not compatible any longer. Because whenever i try to start Spotify it says i have to Download an update, and when i proceed to try and update it, It says Your Device is not compatible with t...

Casual Listener

Hello.   So since the latest update, my Samsung galaxy ace is not compatible any longer. Because whenever i try to start Spotify it says i have to Download an update, and when i proceed to...

Daniel

Community Legend

1576 Views

3 replies

1 likes

  • 1576 Views
  • 3 replies
  • 1 likes

Solved!! Want to save my music NOT on my SD card

After i had to install Spotify again i wanted to download my playlist again, but i noticed that Spotify said, there isnt enough space to download the playlist, so i checked where it is saving the playlist: it saves it on my SD card (there is only 1,2...

Casual Listener

After i had to install Spotify again i wanted to download my playlist again, but i noticed that Spotify said, there isnt enough space to download the playlist, so i checked where it is saving the pla...

Daniel

Community Legend

1163 Views

1 replies

0 likes

  • 1163 Views
  • 1 replies
  • 0 likes

Preview not available when sharing in Google Plus

I can't share in Google Plus any of my playlists or single tracks using my android phone. It prompts a message stating that a preview is not available but I can post a comment. Anyone experiencing this issue? Posted using the Spotify Community app by...

Gig Goer

I can't share in Google Plus any of my playlists or single tracks using my android phone. It prompts a message stating that a preview is not available but I can post a comment. Anyone experiencing th...

MoodySince1969

Gig Goer

791 Views

4 replies

0 likes

  • 791 Views
  • 4 replies
  • 0 likes