Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hey Spirit, I have a Samsung s3 4g and can't log in to my spirit either through the Facebook option or regular log in... I hit "log in" and then just get the little loading circle and it eventually tells me it's experiencing problems and can't let me...
Hey Spirit, I have a Samsung s3 4g and can't log in to my spirit either through the Facebook option or regular log in... I hit "log in" and then just get the little loading circle and it eventually t...
Community Legend
295 Views
2 replies
0 likes
Hello guys, I downloaded the app for android today, so and I assume it to be the latest version. The problem is that having a free account I'm not able to use it as there is no shuffle play button! What can I do? When I open a playlist, there is only...
Hello guys, I downloaded the app for android today, so and I assume it to be the latest version. The problem is that having a free account I'm not able to use it as there is no shuffle play button! W...
Community Legend
1252 Views
5 replies
0 likes
hi i just signed up as premium and got spotify on my android nexus 5. the music quality of offline playlist is constantly low even when i set the download AND stream quality to HIGH. i verified this by looking at the storage taken up by spotify (460m...
hi i just signed up as premium and got spotify on my android nexus 5. the music quality of offline playlist is constantly low even when i set the download AND stream quality to HIGH. i v...
Casual Listener
1001 Views
2 replies
0 likes
Hello, I'm new here and a bit of a rookie so please bare with me! I'm writing on behalf of my Mum as we are both scratching our heads! I recently set her up on a four week trial with Spotify Premium as she hadn't heard of it before, she used her work...
Hello, I'm new here and a bit of a rookie so please bare with me! I'm writing on behalf of my Mum as we are both scratching our heads! I recently set her up on a four...
Roadie
419 Views
3 replies
0 likes
Hi, the equalizer on spotify for android doesnt work for me, it does not adjust the sound. how can i fix this?
Hi, the equalizer on spotify for android doesnt work for me, it does not adjust the sound. how can i fix this?
Community Legend
535 Views
3 replies
0 likes
I just added some more songs to my playlist on the desktop version, and they do not sync on my android. What can be wrong? Also, the desktop says 296 songs and the android 298. Total playtime is 19 hours.
I just added some more songs to my playlist on the desktop version, and they do not sync on my android. What can be wrong? Also, the desktop says 296 songs and the android 298. ...
Community Legend
834 Views
7 replies
0 likes
Hey guys im having an issue were my spotify refuses to open on my cell, mainly because i have all my things via my fb account. Every time i try to log in through fb it throws me back to the "select to log in through fb account or spotify user details...
Hey guys im having an issue were my spotify refuses to open on my cell, mainly because i have all my things via my fb account. Every time i try to log in through fb it throws me back to the "select t...
Casual Listener
607 Views
2 replies
0 likes
Me gustaría saber si hay aplicaciones para spotify para android que te digan las letras de las canciones y que funcionen offline, ya que quiero ir al extranjero. Gracias.
Me gustaría saber si hay aplicaciones para spotify para android que te digan las letras de las canciones y que funcionen offline, ya que quiero ir al extranjero. Gracias.
Casual Listener
640 Views
2 replies
0 likes
I am a pretty new subscriber and I all the sudden can't select songs. Help.
I am a pretty new subscriber and I all the sudden can't select songs. Help.
Community Legend
433 Views
1 replies
0 likes
First Problem: Local Files will not sync to android, always says pending on the desktop app. Windows firewall is set to allow on both public and private.. Solved this by making a playlist and placing all local files in that playlist and it synced fin...
First Problem: Local Files will not sync to android, always says pending on the desktop app. Windows firewall is set to allow on both public and private.. Solved this by making a pla...
Community Legend
1719 Views
5 replies
0 likes
I have Spotify premium, playing it on my Mac, my iPad mini and my Huawei mobile phone. Within reach of any available wifi (wlan) systems everything is ok, but when I use my mobile devices, allowing for streaming on my devices and have strong signals ...
I have Spotify premium, playing it on my Mac, my iPad mini and my Huawei mobile phone. Within reach of any available wifi (wlan) systems everything is ok, but when I use my mobile devices, allowing f...
Regular
334 Views
2 replies
0 likes
Hi there, Have a samsung gt-i5800 which has the spotify app installed. However, it only appears to download playlists rather than simply streaming over wifi. I dont havethis same issue with the galaxy note 2. Tried to isolate issue from account or ha...
Hi there, Have a samsung gt-i5800 which has the spotify app installed. However, it only appears to download playlists rather than simply streaming over wifi. I dont havethis same issue wit...
Casual Listener
545 Views
4 replies
0 likes
Does anyone have experience using an android equalizer app with Spotify? I tried loading a couple different apps and they wouldn't work when using spotify.
Does anyone have experience using an android equalizer app with Spotify? I tried loading a couple different apps and they wouldn't work when using spotify.
Casual Listener
643 Views
2 replies
0 likes
ive bought a licence for Spotify and love it I have 1 issue I have a Samsung note 10.1 and a cell phone Samsung galaxy mini 2 I have Spotify on both but there's a issue when i log on Samsung note 10.1 and use Spotify the cell phone Samsung galaxy min...
ive bought a licence for Spotify and love it I have 1 issue I have a Samsung note 10.1 and a cell phone Samsung galaxy mini 2 I have Spotify on both but there's a issue when i log on Samsung note 10....
Community Legend
358 Views
1 replies
0 likes
Ive been using spotify premium in NZ, however im in Canada for 2 months and Ive got a new samsung device, however i cant download the app here in canada.. How can i download the app onto my s4 ??
Ive been using spotify premium in NZ, however im in Canada for 2 months and Ive got a new samsung device, however i cant download the app here in canada.. How can i download the app onto my s4 ??&nbs...
Community Legend
352 Views
1 replies
0 likes
Hi Today I subscribed spotify unlimited just to avoid ads while listening music from my tablet. Unfortunetely - nothing happened. On PC spotify is ad-free, but on android my playlists are still interrupted by (much louder than music) ads. Why isn't i...
Hi Today I subscribed spotify unlimited just to avoid ads while listening music from my tablet. Unfortunetely - nothing happened. On PC spotify is ad-free, but on android my playlists are ...
Community Legend
4176 Views
11 replies
0 likes
Hello!I am free Spotify user. I have Huawei Media Pad FHD tablet. On such device I should be able to listen my library without litimit. However I have only the "shuffle mode". I don't know how to change it
Hello! I am free Spotify user. I have Huawei Media Pad FHD tablet. On such device I should be able to listen my library without litimit. However I have only the "shuffle mode". I don't know how to...
Casual Listener
448 Views
2 replies
0 likes
Everytime I start a song from any of my playlists, I get a sudden volume spike, which will one day give me a heart attack! I need to put my volume to atleast 80-90% because of the equalizer makes the volume really low, because of my equalizer setting...
Everytime I start a song from any of my playlists, I get a sudden volume spike, which will one day give me a heart attack! I need to put my volume to atleast 80-90% because of the equalizer makes the...
Regular
843 Views
1 replies
0 likes
Hi, I would like to know all ways to explore and do commands within the Android App. A big example would be "multiple selection" Thanks for any help in advance. PS: This is my first post in forums. Please, correct me if I'm doing anything wrong.
Hi, I would like to know all ways to explore and do commands within the Android App. A big example would be "multiple selection" Thanks for any help in advance. &nb...
Regular
357 Views
2 replies
0 likes
Hi, PLEASE HELP!!! I am having a weird issue were only the first song from every downloaded playlist will play in offline mode. When downloading to my mobile device (android 4.2.2 ) the download status bar takes a long time for the first song and the...
Hi, PLEASE HELP!!! I am having a weird issue were only the first song from every downloaded playlist will play in offline mode. When downloading to my mobile device (android 4.2.2 ) the do...
Community Legend
6732 Views
9 replies
1 likes
