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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203124 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203124 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548132 Views

78 replies

3 likes

  • 548132 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455817 Views

571 replies

38 likes

Account
Free
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Guiness Book of records: Largest amount of user data deleted remotely ever...

This may have gone unnoticed, but I am pretty confident Spotify set one or more new world records with the latest update: The largest amount of user data deleted remotely ever. The largest number of paid subscription users negatively impacted by a si...

Roadie

This may have gone unnoticed, but I am pretty confident Spotify set one or more new world records with the latest update:   The largest amount of user data deleted remotely ever. The lar...

Andrews32

Roadie

556 Views

1 replies

3 likes

  • 556 Views
  • 1 replies
  • 3 likes

Samsung galaxy s3 Spotify resets every 10 seconds

Every since the new appearance update, spotify has not worked on my phone. When i attempt to run spotify, it resets every 10 seconds. I have attempted the outlined reset method as posted on the forum with no luck. I have tried it at least 6 times usi...

Casual Listener

Every since the new appearance update, spotify has not worked on my phone.   When i attempt to run spotify, it resets every 10 seconds. I have attempted the outlined reset method as post...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
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Why can I find uncensored albums on PC but not mobile?

The PC version has a reasonable path to find the uncensored versions of an album. That tells me that the application and Spotify are aware that there are multiple versions and on the mobile app it simply only displays the first result. This is pretty...

Newbie

The PC version has a reasonable path to find the uncensored versions of an album. That tells me that the application and Spotify are aware that there are multiple versions and on the mobile app it si...

433 Views

0 replies

0 likes

  • 433 Views
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  • 0 likes

Android app user guide

Is there a guide to all of the user settings on the Android app somewhere on Spotify's ludicrously unhelpful website or did they think it wasn't necessary to explain what any of the settings actually do?

Music Fan

Is there a guide to all of the user settings on the Android app somewhere on Spotify's ludicrously unhelpful website or did they think it wasn't necessary to explain what any of the settings actually...

Andrews32

Roadie

1826 Views

3 replies

0 likes

  • 1826 Views
  • 3 replies
  • 0 likes

Can't find device following forced update (which deleted all offline music).

OK, I understand that you had to force an update (and, clearly, lots of people are not happy - in my opinion you should have allowed people to opt out for a period of time), however, this update appears to have also stopped my device from appearing o...

Newbie

OK, I understand that you had to force an update (and, clearly, lots of people are not happy - in my opinion you should have allowed people to opt out for a period of time), however, this update appe...

352 Views

0 replies

0 likes

  • 352 Views
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  • 0 likes

Internetdurchgang

Hallo, ich habe zur zeit kein WLan zur verfügugng, und nutze für updates die "internetdurchgang" funktion meines handys, nur kann spotify anscheinen nur über Wlan oder das mobile Datennetz snycronisiren. Hat jemand eine idee wir das auch über die "in...

Newbie

Hallo, ich habe zur zeit kein WLan zur verfügugng, und nutze für updates die "internetdurchgang" funktion meines handys, nur kann spotify anscheinen nur über Wlan oder das mobile Datennetz snycronisi...

346 Views

0 replies

0 likes

  • 346 Views
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Sugestão de configuração do app

Teria como voces adicionarem uma opção no app para dispositivos Android? Seria ao abrir o aplicativo ele iniciar uma playlist automaticamente, assim como o TuneIn faz atualmente. No meu caso eu usaria essa opção para que toda vez que eu entrar no car...

Casual Listener

Teria como voces adicionarem uma opção no app para dispositivos Android? Seria ao abrir o aplicativo ele iniciar uma playlist automaticamente, assim como o TuneIn faz atualmente. No meu caso eu usari...

340 Views

0 replies

0 likes

  • 340 Views
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Solved!! New spotify music

I dont have new app of spotify on my google play and i cant install it i cant install either new version of old spotify (i use htc desire android 2.2

Casual Listener

I dont have new app of spotify on my google play and i cant install it i cant install either new version of old spotify (i use htc desire android 2.2

n0thappy

Regular

852 Views

4 replies

0 likes

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  • 4 replies
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Upgrading Spotify in a country where it isn't available

Hi I have the following problem. I live in Poland and I registered for free trial of Spotify Premium there but i'm currently staying in Georgia for one more week. This morning I received an email from Spotify about this security breach and recommenda...

Regular

Hi   I have the following problem. I live in Poland and I registered for free trial of Spotify Premium there but i'm currently staying in Georgia for one more week. This morning I received a...

theo89

Regular

536 Views

2 replies

0 likes

  • 536 Views
  • 2 replies
  • 0 likes

No offline songs after update

(sorry for my bad english, I'm french) I'm a new user of spotify (I'm premium). I used deezer before. The problem : I just opened the android app. It said : "this version of spotify is not up to date please update" so I did (in the playstore) And the...

Regular

(sorry for my bad english, I'm french)   I'm a new user of spotify (I'm premium). I used deezer before.   The problem : I just opened the android app. It said : "this version of spo...

tommartin7

Newbie

1907 Views

4 replies

2 likes

  • 1907 Views
  • 4 replies
  • 2 likes

Offline Data to External SD

Dear Community! I am new to Spotify and this is my first premium month. First I want to tell that it is amazing!Unfortunatelly the new version saves the offline music to internal SD which is only 2GB. I tried clear cache, reinstall, upgrade from olde...

Casual Listener

Dear Community! I am new to Spotify and this is my first premium month. First I want to tell that it is amazing! Unfortunatelly the new version saves the offline music to internal SD which is only...

mllbp

Casual Listener

691 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Samsung Galaxy Ace, fix it?

Hello. So since the latest update, my Samsung galaxy ace is not compatible any longer. Because whenever i try to start Spotify it says i have to Download an update, and when i proceed to try and update it, It says Your Device is not compatible with t...

Casual Listener

Hello.   So since the latest update, my Samsung galaxy ace is not compatible any longer. Because whenever i try to start Spotify it says i have to Download an update, and when i proceed to...

Daniel

Community Legend

1600 Views

3 replies

1 likes

  • 1600 Views
  • 3 replies
  • 1 likes

Solved!! Want to save my music NOT on my SD card

After i had to install Spotify again i wanted to download my playlist again, but i noticed that Spotify said, there isnt enough space to download the playlist, so i checked where it is saving the playlist: it saves it on my SD card (there is only 1,2...

Casual Listener

After i had to install Spotify again i wanted to download my playlist again, but i noticed that Spotify said, there isnt enough space to download the playlist, so i checked where it is saving the pla...

Daniel

Community Legend

1176 Views

1 replies

0 likes

  • 1176 Views
  • 1 replies
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Preview not available when sharing in Google Plus

I can't share in Google Plus any of my playlists or single tracks using my android phone. It prompts a message stating that a preview is not available but I can post a comment. Anyone experiencing this issue? Posted using the Spotify Community app by...

Gig Goer

I can't share in Google Plus any of my playlists or single tracks using my android phone. It prompts a message stating that a preview is not available but I can post a comment. Anyone experiencing th...

MoodySince1969

Gig Goer

825 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Haptic Feedback still an issue!!

I have read the forums here and other places up and down for a solution to make haptic feedback not vibrate my S3 while Spotify is playing... nothing works!! Please fix this! I pay for premium but find myself using Pandora at night because my phone v...

Regular

I have read the forums here and other places up and down for a solution to make haptic feedback not vibrate my S3 while Spotify is playing... nothing works!! Please fix this! I pay for premium but fi...

bfactor

Newbie

2406 Views

4 replies

0 likes

  • 2406 Views
  • 4 replies
  • 0 likes

New Spotify and SD Card

hi, The new version is released and i have not disk space for my playlists. who i can save the playlist on a sd card?The old version can do it.

Casual Listener

hi, The new version is released and i have not disk space for my playlists. who i can save the playlist on a sd card? The old version can do it.    

tekchic

Casual Listener

647 Views

2 replies

0 likes

  • 647 Views
  • 2 replies
  • 0 likes

Can't open spotify!

I did the download of spotify and when I'm about to open it, it says that I have the old version of spotify and when I try to download the new version says that it's not compatible, so I can use spotify because it says that I have to download the new...

Newbie

I did the download of spotify and when I'm about to open it, it says that I have the old version of spotify and when I try to download the new version says that it's not compatible, so I can use spot...

Liam

Community Legend

723 Views

3 replies

0 likes

  • 723 Views
  • 3 replies
  • 0 likes

Update to 0.7.9.1170 erases everything!

Hi, I updated to 0.7.9.1170 on Samsung Galaxy S4 Andriod 4.2.2 and everything has been erased! I am a premium member and it thinks I have the free version. All my playlists have disappeared, and there are no more downloaded/offline songs. It's like I...

Regular

Hi, I updated to 0.7.9.1170 on Samsung Galaxy S4 Andriod 4.2.2 and everything has been erased! I am a premium member and it thinks I have the free version. All my playlists have disappeared, an...

Peter__

Community Legend

751 Views

4 replies

0 likes

  • 751 Views
  • 4 replies
  • 0 likes

Forced upgrade not logging in

Please help. I was forced to upgrade the up on a HTC One SV Now the Facebook Log in is not working. Tried uninstalling and reinstalling. Turning phone off and on. not happy

Newbie

Please help. I was forced to upgrade the up on a HTC One SV Now the Facebook Log in is not working. Tried uninstalling and reinstalling. Turning phone off and on.   not happy 😞

Peter__

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes