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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111275 Views

26 replies

3 likes

  • 111275 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223837 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223837 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581069 Views

79 replies

3 likes

  • 581069 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478395 Views

577 replies

40 likes

Account
Free
  • 478395 Views
  • 577 replies
  • 40 likes

Download songs offline

why do i need to download my offline songs again with the new version? I have more than 400 songs that i listen to when flying. Now Spotify forces me to download these again wasting bandwith and energy why Spotify why?

Casual Listener

why do i need to download my offline songs again with the new version? I have more than 400 songs that i listen to when flying. Now Spotify forces me to download these again wasting bandwith and ener...

Peter__

Community Legend

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Solved!! Issues downloading playlists after update on galazy s2

Hii, I am having an issue on my Galaxy s2 that i have had previously a few months ago. Since i have re installed the app and gone to re downnload my playlists its getting to about 50 song in before it says there is no space left on the device which i...

Regular

Hii,   I am having an issue on my Galaxy s2 that i have had previously a few months ago. Since i have re installed the app and gone to re downnload my playlists its getting to about 50 song ...

PedroPedro

Regular

1110 Views

6 replies

0 likes

  • 1110 Views
  • 6 replies
  • 0 likes

is it possible to add music not found in spotify but on my phone to a spotify playlist?

just curious, I have some great local bands who I enjoy their music and would love to incorporate it to my music on spotify. but these guys arent on spotify -_- is it possible to add music saved on my device to form a playlist through spotify? sorry ...

Newbie

just curious, I have some great local bands who I enjoy their music and would  love to incorporate it to my music on spotify.   but these guys arent on spotify -_-   is it poss...

Peter__

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

offline playlists only

Before the latest update I could display "downloaded songs only" by touching a button on the top right corner. That button is no longer there. How can I do this now?

Newbie

Before the latest update I could display "downloaded songs only" by touching a button on the top right corner. That button is no longer there. How can I do this now? 

Joe

Community Legend

628 Views

2 replies

0 likes

  • 628 Views
  • 2 replies
  • 0 likes

New application isn't showing up in car mode

When the phone switches to car mode, it would show up as listed music app. But after this new update its gone.

Newbie

When the phone switches to car mode, it would show up as listed music app. But after this new update its gone.

Peter__

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Solved!! Music saving to SD card now???

I have 0.6.2.64. I just noticed last night that my playlists were downloading to the external SD card now instead of my internal memory. I haven't used any hacks to allow this and I don't think my custom rom is doing it either. Anyone else notice thi...

Casual Listener

I have 0.6.2.64. I just noticed last night that my playlists were downloading to the external SD card now instead of my internal memory. I haven't used any hacks to allow this and I don't think my c...

Joe

Community Legend

5782 Views

6 replies

0 likes

  • 5782 Views
  • 6 replies
  • 0 likes

Solved!! i can't open the app before de last actualitation

today i had actualize the app and now i can't open the app, my device is a samsung Galaxy SCL Please a new a solution i have a premium account and i need the music at the mobile thanks and best regards

Casual Listener

today i had actualize the app and now i can't open the app, my device is a samsung Galaxy SCL   Please a new a solution i have a premium account and i need the music at the mobile   ...

Xiry

Casual Listener

592 Views

2 replies

0 likes

  • 592 Views
  • 2 replies
  • 0 likes

"Not enough space left on device"

I call BS. There is enough space. Furthermore, kindly don't link me to your troubleshoot page, I've done everything twice and still nothing has been helpful. I have even gone as far as to go over multiple forums hoping to find a clue that could help ...

Casual Listener

I call BS. There is enough space. Furthermore, kindly don't link me to your troubleshoot page, I've done everything twice and still nothing has been helpful. I have even gone as far as to go over mul...

dinomight

Spotify Star

4485 Views

1 replies

0 likes

  • 4485 Views
  • 1 replies
  • 0 likes

Spotify turns itself down, even when sound is fully maxed...

Spotify turns itself down, even when sound is fully maxed - on my mobile phone, Android Kit kat 4.4.3 - this JUST started, i pay for premium, and this makes it unlistenable, due to me liking loud music I’ve had to move over to Pandora. Please take a ...

Regular

Spotify turns itself down, even when sound is fully maxed - on my mobile phone, Android Kit kat 4.4.3 - this JUST started, i pay for premium, and this makes it unlistenable, due to me liking loud mus...

Zeuse

Regular

1329 Views

7 replies

0 likes

  • 1329 Views
  • 7 replies
  • 0 likes

Probleme mit Offline-Playlists

Guten Tag liebe Spotiy Freunde. Ich habe ein Problem welches micht leicht nervt. Mit der neuesten Version von Spotify sollte man ja vermeintlich Offline Playlists auf der externen SD-Karte speichern können. Habe hier auf schon im Hilfe Forum (Ist ja ...

Casual Listener

Guten Tag liebe Spotiy Freunde. Ich habe ein Problem welches micht leicht nervt.  Mit der neuesten Version von Spotify sollte man ja vermeintlich Offline Playlists auf der externen SD-Kart...

Joe

Community Legend

734 Views

3 replies

0 likes

  • 734 Views
  • 3 replies
  • 0 likes

Spotify Lock Screen - Samsung Galaxy s4

Hi - I have a Samsung Galaxy s4. I really like the Spotify lock screen. However, my phone's lock screen will only stay on for about 10 seconds. I'd like it to stay on continuously so I can continue to see the lock screen. But I don't know how to do t...

Newbie

Hi - I have a Samsung Galaxy s4.  I really like the Spotify lock screen.  However, my phone's lock screen will only stay on for about 10 seconds.  I'd like it to stay on continuously s...

Joe

Community Legend

1815 Views

1 replies

0 likes

Galaxy S4
lock screen
  • 1815 Views
  • 1 replies
  • 0 likes

Downloading/installing Spotify failed

galaxy s2 android - spotify has forced a reinstall/upgrade now it hasdownloaded 10% but is apparently frozen - just says installing and has done for a couple of hours. Not imprressed. why was the upgrade forced? this is never good practice. Are your ...

Casual Listener

galaxy s2 android - spotify has forced a reinstall/upgrade now it hasdownloaded 10% but is apparently frozen - just says installing and has done for a couple of hours. Not imprressed. why was the upg...

Joe

Community Legend

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Will spotify work on my mobile?

I got an Samsung GT-S5830 Galaxy Ace processor is single core 0.8ghz with 278 mb ram, Rom minne 512 and an 8gb sd card, will my phone handle spotify premium and my song list, im thinking about the amount of ram my phone got, is it big enough or do i ...

Newbie

I got an Samsung GT-S5830 Galaxy Ace processor is single core 0.8ghz  with 278 mb ram, Rom minne 512 and an 8gb sd card, will my phone handle spotify premium and my song list, im thinking a...

Joe

Community Legend

2123 Views

3 replies

0 likes

  • 2123 Views
  • 3 replies
  • 0 likes

Premium features not working

I downloaded the latest version of Spotify a few days ago. Since then, my account is "acting like" the free version...ads, limited skips, etc. I've been a premium subscriber for about a year & have never had any problems. I've tried logging out/in, a...

Casual Listener

I downloaded the latest version of Spotify a few days ago. Since then, my account is "acting like" the free version...ads, limited skips, etc. I've been a premium subscriber for about a year & ha...

Joe

Community Legend

672 Views

3 replies

0 likes

  • 672 Views
  • 3 replies
  • 0 likes

Security update on Android, cannot install Spotify anymore

Hello, I have a premium account and have created a lot of playlists for my holiday in Thailand and Indonesia. Now Spotify did this security update and I need to download new version. However, I am in Thailand (tomorrow Indonesia) and Spotify cannot b...

Newbie

Hello, I have a premium account and have created a lot of playlists for my holiday in Thailand and Indonesia. Now Spotify did this security update and I need to download new version. However, I am i...

Joe

Community Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Problemas con la actualización

He actualizado a la última versión de Spotyfy desde Google Play. Tengo una cuenta Premium. El programa se descarga y parece que se instala adecuadamente. Me dice que encuantra una versión anterior que hay que desinstalar. Lo hago, pero no consigo de ...

Newbie

He actualizado a la última versión de Spotyfy desde Google Play. Tengo una cuenta Premium. El programa se descarga y parece que se instala adecuadamente. Me dice que encuantra una versión anterior qu...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Problemas de actualización de Spotify

Hola, disculpen tengo un problema y es que resulta que cuando quiero ingresar a Spotify me sale un mensaje que dice "está versión ya no es compatible" y me piden que actualice la app y cuando me dirijo al google play para hacerlo me sale un mensaje d...

Newbie

Hola, disculpen tengo un problema y es que resulta que cuando quiero ingresar a Spotify me sale un mensaje que dice "está versión ya no es compatible" y me piden que actualice la app y cuando me diri...

cHagHi

Gig Goer

2641 Views

1 replies

0 likes

  • 2641 Views
  • 1 replies
  • 0 likes

New version of spotify can't download on external sd card

Unbelievable!I'm a premium user and the new version of Spotify (in a huawei y300) dosen't download the music on the external sd card.Into setup I selected the highest quality option and it dosen't work (usually when I did it in the old it do it autom...

Casual Listener

Unbelievable! I'm a premium user and the new version of Spotify (in a huawei y300) dosen't download the music on the external sd card. Into setup I selected the highest quality option and it dosen'...

blumeeni

Casual Listener

720 Views

2 replies

0 likes

  • 720 Views
  • 2 replies
  • 0 likes

New update "downloading music"...

I am confused here. New Androd app says it is downloading music "140 items", but nothing is marked for offline use. How can I figure out what it is downloading? Thanks!

Roadie

I am confused here. New Androd app says it is downloading music "140 items", but nothing is marked  for offline use.   How can I figure out what it is downloading?   Thanks!

Baroninkjet

Roadie

656 Views

2 replies

0 likes

  • 656 Views
  • 2 replies
  • 0 likes

Solved!! Cheap Android phone wanted

Hey,I wanna use Spotify Connect with my living room stereo, using my iPhone to control it. Therefore I had the idea to attach a cheap Android phone or tablet to it.Do you have any recommendation for a cheap device which runs Spotify?Thanks for any hi...

Gig Goer

Hey, I wanna use Spotify Connect with my living room stereo, using my iPhone to control it. Therefore I had the idea to attach a cheap Android phone or tablet to it. Do you have any recommendat...

johannes1702

Gig Goer

4952 Views

7 replies

0 likes

  • 4952 Views
  • 7 replies
  • 0 likes