Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
196197 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
537996 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
444103 Views
565 replies
37 likes
We’ve become aware of some unauthorized access to our systems and internal company data and we wanted to let you know the steps we’re taking in response. As soon as we were aware of this issue we immediately launched an investigation. Information sec...
We’ve become aware of some unauthorized access to our systems and internal company data and we wanted to let you know the steps we’re taking in response. As soon as we were aware of this issue we imm...
2637 Views
0 replies
1 likes
When playing spotify in offline mode it starts forwarding to the next song after few seconds and then again to the next etc. It is then hard to even turn off the app. Restarting the phone does not help. Also reinstalling the app did not work. What to...
When playing spotify in offline mode it starts forwarding to the next song after few seconds and then again to the next etc. It is then hard to even turn off the app. Restarting the phone does not he...
416 Views
0 replies
0 likes
Hi. I have a lot of playlists and some of them have hundreds of songs. I have bought a 128 GB SD-card for my smarphone and would like to download all the playlists at once instead of one at a time. Is there a function to do this? Or do I have to pres...
Hi. I have a lot of playlists and some of them have hundreds of songs. I have bought a 128 GB SD-card for my smarphone and would like to download all the playlists at once instead of one at a time. I...
Roadie
2819 Views
4 replies
0 likes
Ever since Spotify switched to "My Music", I am unable to go back to the playlist or My Music view or the currently playing song stops playing and all of my playlists switch from their names to "Loading" for a long time. Eventually they either reload...
Ever since Spotify switched to "My Music", I am unable to go back to the playlist or My Music view or the currently playing song stops playing and all of my playlists switch from their names to...
Music Fan
2234 Views
15 replies
1 likes
I am playing from Android to Yamaha receiver via Spotify Connect. 90% of time, song will start playing and then cut out (re-buffer?) a couple of seconds into it. After that, it plays fine. Anyone else experiencing this? Is there a solution? p.s. Is t...
I am playing from Android to Yamaha receiver via Spotify Connect. 90% of time, song will start playing and then cut out (re-buffer?) a couple of seconds into it. After that, it plays fine. &n...
Not applicable
713 Views
1 replies
0 likes
Hi, I have a samsung galaxy s3 mini and having some problems with spotify connect. I've got a sony SA-NS510 and can't play music from my mobile phone on that music box while my father with his Iphone can do it . I hope you have an answer for me.
Hi, I have a samsung galaxy s3 mini and having some problems with spotify connect. I've got a sony SA-NS510 and can't play music from my mobile phone on that music box while my father with his Iphone...
Roadie
1341 Views
2 replies
0 likes
Is there a way to save a complete playlist on android to Your Music? On the PC i can drag & drop but how can i do it on Android?
Is there a way to save a complete playlist on android to Your Music? On the PC i can drag & drop but how can i do it on Android?
Roadie
959 Views
4 replies
0 likes
Is there any way to download and install older versions of the Android Spotify Client? I have been having persistent problems with bluetooth (reported elsewhere) and as a last ditch attempt would like to try some of the older versions - either to fin...
Is there any way to download and install older versions of the Android Spotify Client? I have been having persistent problems with bluetooth (reported elsewhere) and as a last ditch ...
Regular
1559 Views
2 replies
0 likes
Hello there. I hope someone can assist me. I got a Sony Xperia Z2 and i only got 16 GB internal memory (12 Available). My synchronized playlist which contains 2516 songs takes up around 7GB of storage in normal quality. How is it possible for me to s...
Hello there. I hope someone can assist me. I got a Sony Xperia Z2 and i only got 16 GB internal memory (12 Available). My synchronized playlist which contains 2516 songs takes up around ...
Casual Listener
1160 Views
2 replies
0 likes
Halloseit dem letzten Update startet Spotify automatisch bei Systemstart und weist auf fehlende SD-Karte hin. Eine SD-Karte war von Anfang an vorhanden und Autostart möchte ich nicht. Kann mir bitte jemand helfen?Grüße,Amarok
Hallo seit dem letzten Update startet Spotify automatisch bei Systemstart und weist auf fehlende SD-Karte hin. Eine SD-Karte war von Anfang an vorhanden und Autostart möchte ich nicht. Kann mir bitt...
Casual Listener
2390 Views
6 replies
0 likes
We need a way to either specify in our account profile to include or exclude dirty versions of albums and songs or Spotify should list both versions in artist profiles. If I'm on the andriod app, and I search for Jay Z for example and I click on one ...
We need a way to either specify in our account profile to include or exclude dirty versions of albums and songs or Spotify should list both versions in artist profiles. If I'm on the andriod app, and...
667 Views
0 replies
0 likes
HeySo I started the free seven day trial yesterday but it won't let me do anything just keeps me in offline mode. Can't even listen to music. Please help.
Hey So I started the free seven day trial yesterday but it won't let me do anything just keeps me in offline mode. Can't even listen to music. Please help.
Community Legend
1032 Views
8 replies
0 likes
I have added some of my own music that is missing from the Spotify catalogue and even though they are marked as unlinked on my PC, many of the tracks display the wrong album art and track name. It looks like some of the metadata is still being pulled...
I have added some of my own music that is missing from the Spotify catalogue and even though they are marked as unlinked on my PC, many of the tracks display the wrong album art and track name. It lo...
346 Views
0 replies
0 likes
I have a Moto G running pretty much stock Android 4.4.2, The audio effects option (standard Android equalizer settings) works fine when streaming tracks but if I play my own content (music not available on Spotify and synced from a PC) then the audio...
I have a Moto G running pretty much stock Android 4.4.2, The audio effects option (standard Android equalizer settings) works fine when streaming tracks but if I play my own content (music not availa...
311 Views
0 replies
0 likes
About a month ago, Spotify began persistently crashing on mobile every time I'd use it. The only way for it to function would be to reset my phone, and then MAYBE it'd work. When it did work, it would constantly tell me I didn't have enough space to ...
About a month ago, Spotify began persistently crashing on mobile every time I'd use it. The only way for it to function would be to reset my phone, and then MAYBE it'd work. When it did work, it woul...
329 Views
0 replies
0 likes
Are there plans to support the chromecast? I know there are alternativs... But i would ask about official chromecast support
Are there plans to support the chromecast? I know there are alternativs... But i would ask about official chromecast support
Newbie
669 Views
2 replies
1 likes
Hi all, I am having a problem with playback on my Android device. It started late last week but corrected itself pretty quickly so I thought nothing of it, but today it's back and makes my phone completely unusable for listening to my music. I have t...
Hi all, I am having a problem with playback on my Android device. It started late last week but corrected itself pretty quickly so I thought nothing of it, but today it's back and makes my...
878 Views
0 replies
0 likes
I have seen quite a bit of discussion about this issue but can find no specific directions for removing or hiding this button on an Android. [Mine is an LG G2.] As a premium subscriber, as others have stated, while Shuffle may be nice once in a very ...
I have seen quite a bit of discussion about this issue but can find no specific directions for removing or hiding this button on an Android. [Mine is an LG G2.] As a premium s...
Casual Listener
513 Views
2 replies
0 likes
This might have been covered already, but I couldn't find anything in search. I recently switched from iPhone to android, and couldn't be happier. The one problem I have with the Android app is that I prefer to have the app show how many seconds are ...
This might have been covered already, but I couldn't find anything in search. I recently switched from iPhone to android, and couldn't be happier. The one problem I have with the Android app is ...
Community Legend
1412 Views
2 replies
0 likes
Hello! Is there any way to download an entire Spotify playlist for offline use? Right now I have to move each individual song from a Spotify playlist to one of my own playlists. Is there an easier way to do this? If not, why does Spotify not allow th...
Hello! Is there any way to download an entire Spotify playlist for offline use? Right now I have to move each individual song from a Spotify playlist to one of my own playlists. Is there a...
Community Legend
1016 Views
2 replies
0 likes
