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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203451 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203451 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548620 Views

78 replies

3 likes

  • 548620 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456086 Views

571 replies

38 likes

Account
Free
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  • 571 replies
  • 38 likes

Forced upgrade not logging in

Please help. I was forced to upgrade the up on a HTC One SV Now the Facebook Log in is not working. Tried uninstalling and reinstalling. Turning phone off and on. not happy

Newbie

Please help. I was forced to upgrade the up on a HTC One SV Now the Facebook Log in is not working. Tried uninstalling and reinstalling. Turning phone off and on.   not happy 😞

Peter__

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

extreme quality on free account?

after the update im able to use extreme quality on my free account is this intentional?

Roadie

after the update im able to use extreme quality on my free account is this intentional?

Merik

Community Legend

1267 Views

5 replies

0 likes

  • 1267 Views
  • 5 replies
  • 0 likes

Not logging in properly on android

I have the android client on my phone and everything works as expected. However, when I try to use the android client on my tablet I can't log in properly. My username and password work fine but none of my playlists appear and it shows me as unsubscr...

Casual Listener

I have the android client on my phone and everything works as expected. However, when I try to use the android client on my tablet I can't log in properly.   My username and password work fi...

stefd

Casual Listener

641 Views

3 replies

0 likes

  • 641 Views
  • 3 replies
  • 0 likes

Samsung S5 not working after Upgrade error "24"

This morning I upgraded my S5 as per the instructions and now the app does not work at all. I am constantly getting the error 24 code. I have uninstalled the app and downloaded the latest from Google play. I have cleared all the app cache and data bu...

Newbie

This morning I upgraded my S5 as per the instructions and now the app does not work at all. I am constantly getting the error 24 code. I have uninstalled the app and downloaded the latest from Goog...

Peter__

Community Legend

814 Views

1 replies

1 likes

  • 814 Views
  • 1 replies
  • 1 likes

The Worst App in the World EVER

This must be the worst music app in android right now. It locks app constantly when skipping tracks, independent of the connection or whether the music is stored on the device. It is really frustrating to use it and even more frustrating to know you ...

Regular

This must be the worst music app in android right now. It locks app constantly when skipping tracks, independent of the connection or whether the music is stored on the device. It is really frustra...

toneg2002

Newbie

3708 Views

12 replies

5 likes

  • 3708 Views
  • 12 replies
  • 5 likes

Downloaded non-Spotify tracks gone after most recent update

With the most recent update, which apparently necessitated downloading an entire new version of the Spotify app from the Play Store, the 500ish tracks I had downloaded under the previous version are now showing as unavailable and cannot be played. No...

Newbie

With the most recent update, which apparently necessitated downloading an entire new version of the Spotify app from the Play Store, the 500ish tracks I had downloaded under the previous version are ...

RolandVoss

Casual Listener

830 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Version of spotify no longer supported after Galaxy s3 firmware update

Description Download and updated Galaxy s3 firmware this morning and can no longer open spotify. Message displays "You need to update spotify, This version of Spotify is no longer supported. Please go to google play and install the new version. I uni...

Newbie

Description Download and updated Galaxy s3 firmware this morning and can no longer open spotify. Message displays "You need to update spotify, This version of Spotify is no longer supported. Please...

Peter__

Community Legend

998 Views

1 replies

0 likes

  • 998 Views
  • 1 replies
  • 0 likes

Android 4.2 not working. Please help!

All of a sudden I have a major problem.My phone boots up fine and ends up at the lock screen. When I swipe to unlock all I get is the screen flashing alternate blue and black - no keys work - all I can do is take out the battery and start again! I ha...

Newbie

All of a sudden I have a major problem. My phone boots up fine and ends up at the lock screen. When I swipe to unlock all I get is the screen flashing alternate blue and black - no keys work - all I...

thetruetc

Newbie

1312 Views

2 replies

0 likes

  • 1312 Views
  • 2 replies
  • 0 likes

Wont work while having internet connection.

Hi, today when I started spotify on my phone (samsung galaxy S4) it just froze. I couldnt do anything. So i tried a couple of thngs to make it work and after a few minutes i figured out that I could play my downloaded playlist only if I had no intern...

Newbie

Hi, today when I started spotify on my phone (samsung galaxy S4) it just froze. I couldnt do anything. So i tried a couple of thngs to make it work and after a few minutes i figured out that I could ...

kbrooksc

Community Legend

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

the last spotify upgrade not work un my android MIUI & phone Xiaomi MI2S

Today, 28 may, after the last Spotify upgrade from play Google, it's impossible login from Spotify because the app not access to wifi or cellular data. The other app works fine. My phone is Xiaomi MI2s with miui 4.5.23. anyone have any idea ?

Newbie

Today, 28 may, after the last Spotify upgrade from play Google, it's impossible login from Spotify because the app not access to wifi or cellular data. The other app works fine. My phone is Xiaomi ...

548 Views

0 replies

0 likes

  • 548 Views
  • 0 replies
  • 0 likes

Why has downloaded albums list changed?

In the past, when I went to my albums and limited it to "offline content only", it only showed albums in which I had downloaded all songs. As of this weekend, it showed any albums on which I had downloaded even one song. (For example, if I had a song...

Music Fan

In the past, when I went to my albums and limited it to "offline content only", it only showed albums in which I had downloaded all songs.   As of this weekend, it showed any albums on which...

Peter__

Community Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

How do I store songs on my SD-card?

Why does it have to be so FµCKING difficult to just put an option on the app so that I can chose where to install my music? I have a 128 GB SD-card, Galaxy S5.

Roadie

Why does it have to be so FµCKING difficult to just put an option on the app so that I can chose where to install my music? I have a 128 GB SD-card, Galaxy S5.

SpiderByte

Roadie

1228 Views

2 replies

0 likes

  • 1228 Views
  • 2 replies
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Won't sync local files

hiya, i'm a premium member like most of us (duh) I connect to my router wifi (the same internet my computer is connected to) I can see my phone in the devices, the problem is it says like its syncing but my phone keeps appearing and dissappearing fro...

Visitor

hiya, i'm a premium member like most of us (duh)   I connect to my router wifi (the same internet my computer is connected to) I can see my phone in the devices, the problem is it says lik...

411 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Solved!! May 27 new version - can't move bass boost control

No matter if flat or whatever setting, bass boost is set too high and I can't move it. Control appears to stay disabled and grayed out when equalizer is turned on. This was not a problem until I got new build. GS3 I9300 with Android 4.2.2 Is there a ...

Roadie

No matter if flat or whatever setting, bass boost is set too high and I can't move it. Control appears to stay disabled and grayed out when equalizer is turned on. This was not a problem until I got ...

Baroninkjet

Roadie

2266 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Important Notice to Our Users

We’ve become aware of some unauthorized access to our systems and internal company data and we wanted to let you know the steps we’re taking in response. As soon as we were aware of this issue we immediately launched an investigation. Information sec...

Spotify

We’ve become aware of some unauthorized access to our systems and internal company data and we wanted to let you know the steps we’re taking in response. As soon as we were aware of this issue we imm...

2664 Views

0 replies

1 likes

  • 2664 Views
  • 0 replies
  • 1 likes

Songs skip after few seconds to next on hTC One

When playing spotify in offline mode it starts forwarding to the next song after few seconds and then again to the next etc. It is then hard to even turn off the app. Restarting the phone does not help. Also reinstalling the app did not work. What to...

Newbie

When playing spotify in offline mode it starts forwarding to the next song after few seconds and then again to the next etc. It is then hard to even turn off the app. Restarting the phone does not he...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Download all playlists at once

Hi. I have a lot of playlists and some of them have hundreds of songs. I have bought a 128 GB SD-card for my smarphone and would like to download all the playlists at once instead of one at a time. Is there a function to do this? Or do I have to pres...

Roadie

Hi. I have a lot of playlists and some of them have hundreds of songs. I have bought a 128 GB SD-card for my smarphone and would like to download all the playlists at once instead of one at a time. I...

SpiderByte

Roadie

2857 Views

4 replies

0 likes

  • 2857 Views
  • 4 replies
  • 0 likes

Song pauses and playlists turn to "Loading" -> App crashes

Ever since Spotify switched to "My Music", I am unable to go back to the playlist or My Music view or the currently playing song stops playing and all of my playlists switch from their names to "Loading" for a long time. Eventually they either reload...

Casual Listener

Ever since Spotify switched to "My Music",  I am unable to go back to the playlist or My Music view or the currently playing song stops playing and all of my playlists switch from their names to...

danielranson

Music Fan

2341 Views

15 replies

1 likes

  • 2341 Views
  • 15 replies
  • 1 likes

Spotify Connect re-buffering

I am playing from Android to Yamaha receiver via Spotify Connect. 90% of time, song will start playing and then cut out (re-buffer?) a couple of seconds into it. After that, it plays fine. Anyone else experiencing this? Is there a solution? p.s. Is t...

Roadie

I am playing from Android to Yamaha receiver via Spotify Connect. 90% of time, song will start playing and then cut out (re-buffer?)  a couple of seconds into it. After that, it plays fine. &n...

user-removed

Not applicable

735 Views

1 replies

0 likes

  • 735 Views
  • 1 replies
  • 0 likes