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Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Can't turn off app without going into settings, apps, force stop. Turns on every time I get into car. Very annoying that there is no exit, no stop, no swipe to close app. Pausing the song that randomly plays is the only quick option. Have android for...
Can't turn off app without going into settings, apps, force stop. Turns on every time I get into car. Very annoying that there is no exit, no stop, no swipe to close app. Pausing th...
Roadie
6446 Views
10 replies
1 likes
Cable is new.. Spotify is running fine.. also plays fine when I put headphones in. When I put it on through the AUX car stereo however, I get nothing.. and yes I have it on the AUX setting. Does android have a setting that prevents this, etc? Any hel...
Cable is new.. Spotify is running fine.. also plays fine when I put headphones in. When I put it on through the AUX car stereo however, I get nothing.. and yes I have it on the AUX setting...
Community Legend
12562 Views
3 replies
0 likes
Hey, i created a playlist at my pc. Than i synchronized it with my tablet. So long so got, everything is ok. But today i noticed that some songs are missing. The main menu shows me that there are 9 songs at my playlist but in real there are only 6. W...
Hey, i created a playlist at my pc. Than i synchronized it with my tablet. So long so got, everything is ok. But today i noticed that some songs are missing. The main menu shows me t...
Community Legend
1030 Views
7 replies
0 likes
Recently had a payment issue when changing cards from Target compromise. Finally stopped getting bugged about my payment encoutnering a bank account error on PC version. My phone still shows I have a fre verison though. Tried this thread http://commu...
Recently had a payment issue when changing cards from Target compromise. Finally stopped getting bugged about my payment encoutnering a bank account error on PC version. My phone still shows I have a...
Community Legend
431 Views
3 replies
0 likes
With the help of this awesome forum I was finally able to figure out how to play without shuffling my music lists. I am a premium user and unfortunately I have to dig into the album menu to find the repeat/shuffle toggle. The much more accessible pla...
With the help of this awesome forum I was finally able to figure out how to play without shuffling my music lists. I am a premium user and unfortunately I have to dig into the album menu to find the...
Casual Listener
1249 Views
2 replies
1 likes
Hi all I'm using Spotify on my Samsung Note 3 but am having a few problems when I connect to Wifi in anywhere other than my home. I can have a strong Wifi connection in my work or on the train for example but get the "No Internet Connection" message ...
Hi all I'm using Spotify on my Samsung Note 3 but am having a few problems when I connect to Wifi in anywhere other than my home. I can have a strong Wifi connection in my work or on...
Newbie
10263 Views
5 replies
1 likes
Hi! while I'm listening to my playlists, even those downloaded I'm experiencing gaps in music. It gets stuck in some songs, in others it has gaps like 2-5 seconds. I already deleted and redownloaded everything from scratch, but it is not helping.. I ...
Hi! while I'm listening to my playlists, even those downloaded I'm experiencing gaps in music. It gets stuck in some songs, in others it has gaps like 2-5 seconds. I already deleted and redownloade...
Regular
1849 Views
4 replies
0 likes
Sometimes when I am playing music, I have no way of getting to the Now Playing screen. So I can't pause or skip/rewind my music, turn shuffle on or off, or do other things that I can only do from the Now Playing screen. Normally there is that bar acr...
Sometimes when I am playing music, I have no way of getting to the Now Playing screen. So I can't pause or skip/rewind my music, turn shuffle on or off, or do other things that I can only ...
Regular
10266 Views
10 replies
0 likes
I'm experiencing gaps between songs since the last update in my Android version of Spotify when using the crossfade. They're very short, a split second, but enough to annoy anyone. Please fix this asap. Until this update the streaming was seamless, a...
I'm experiencing gaps between songs since the last update in my Android version of Spotify when using the crossfade. They're very short, a split second, but enough to annoy anyone. Please ...
Regular
1981 Views
4 replies
5 likes
Device : Galaxy Note II (GT-N7100) SD Card : 32Gb Class 10 Android version : 4.3 - N7100XXUEML3 Spotify version : 0.7.5.698 Internal storage : 9,63Gb/10,44Gb used SD Card storage : 15,0/29,71GB used Action : request for synching 2 playslits offline (...
Device : Galaxy Note II (GT-N7100) SD Card : 32Gb Class 10 Android version : 4.3 - N7100XXUEML3 Spotify version : 0.7.5.698 Internal storage : 9,63Gb/10,44Gb used SD Card storage :...
Music Fan
2182 Views
16 replies
0 likes
Hi all,Maybe this problem is common and there's already an answer to my question. However, I can't find the solution to my problem anywhere.So I have samsung galaxy s3. I downloaded my playlist so i can listen to it offline. Everythings works fine bu...
Hi all, Maybe this problem is common and there's already an answer to my question. However, I can't find the solution to my problem anywhere. So I have samsung galaxy s3. I downloaded my playli...
Community Legend
402 Views
1 replies
1 likes
Recently updated the Spotify app on my Galaxy Note 2 and now when playing any music I hear a gap during the crossfade. Sometimes a loud static sound can be heard as it switches tracks. VERY annoying and makes for a horrible seamless experience.
Recently updated the Spotify app on my Galaxy Note 2 and now when playing any music I hear a gap during the crossfade. Sometimes a loud static sound can be heard as it switches tracks. VE...
Music Fan
946 Views
8 replies
2 likes
I installed spotify on my android smartphone 2 days ago. When I have to search a song,the song is grey and I can't listen them. This happens only on my smartphone because I have also on my tablet and it works. How can i do?
I installed spotify on my android smartphone 2 days ago. When I have to search a song,the song is grey and I can't listen them. This happens only on my smartphone because I have also on my tablet and...
Casual Listener
765 Views
4 replies
0 likes
Searching only shows artists, albums and a big list of songs. On iOS you do get a suggestion of playlists (which I happen to use a lot). Thanks
Searching only shows artists, albums and a big list of songs. On iOS you do get a suggestion of playlists (which I happen to use a lot). Thanks
Community Legend
769 Views
2 replies
0 likes
Hi All This issue really spans more than just Android but all platforms I think... Hope someone can help. This has been mentioned before and I have yet to find a satisfactory explanation. I have a playlist that I generally maintain in the spotify app...
Hi All This issue really spans more than just Android but all platforms I think... Hope someone can help. This has been mentioned before and I have yet to find a satisfact...
Casual Listener
5261 Views
6 replies
0 likes
I have an Alpine UTE 72BT and have trouble playing audio over Bluetooth from Spotify on my Android LG G2. I have chosen media sound to be played via BT and I can see that the track is played in Spotify on the mobile but I'm not getting any audio in t...
I have an Alpine UTE 72BT and have trouble playing audio over Bluetooth from Spotify on my Android LG G2. I have chosen media sound to be played via BT and I can see that the track is played in Spoti...
Community Legend
3491 Views
1 replies
1 likes
Every so often, when I skip songs, the lockscreen controls "gets stuck" on the first song I was listening to. This happened after applying the 7.4 update. Please, take a look. Nexus 4 Android 4.4 (non root) Spotify version: 0.7.4 - 0.7.5
Every so often, when I skip songs, the lockscreen controls "gets stuck" on the first song I was listening to. This happened after applying the 7.4 update. Please, take a look. Nexus 4 ...
Community Legend
3803 Views
3 replies
0 likes
Hello! When I listen to music and see the lockscreen, so there is the album cover of the track that Im listen to. Is it possible to set the album covers as background? so that it changes automatically with each song.
Hello! When I listen to music and see the lockscreen, so there is the album cover of the track that Im listen to. Is it possible to set the album covers as background? so that it changes a...
Regular
123905 Views
8 replies
3 likes
I have an Samsung S4 and 64gb sandisk on it. Although I dont know if SD card is damaged or not, I simply want to sync to local storage. But the problem is that there is no such option. I synced my playlists several times and suddenly it stops saying ...
I have an Samsung S4 and 64gb sandisk on it. Although I dont know if SD card is damaged or not, I simply want to sync to local storage. But the problem is that there is no such option. I synced ...
Community Legend
926 Views
2 replies
0 likes
I get the app installed just fine, but when I go to log in with my facbook credentials, I ALWAYS get that stupid "Web page not available" screen. My nets works just fine AND I am connected to my WiFi so there is no reason that this should happen ever...
I get the app installed just fine, but when I go to log in with my facbook credentials, I ALWAYS get that stupid "Web page not available" screen. My nets works just fine AND I am connected to m...
Casual Listener
628 Views
5 replies
0 likes
