Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7114 Views

0 replies

7 likes

  • 7114 Views
  • 0 replies
  • 7 likes

Solved!! Problem with Samsung Galaxy Note 3: No SD Card Found

Hi, I am having this problem for the past few days and am not able to use my Spotify account on my Note 3. This is the error message when i start Spotify: No SD Card Found We found no place to stroe our data, please check that you have a working SD c...

Casual Listener

Hi,   I am having this problem for the past few days and am not able to use my Spotify account on my Note 3.   This is the error message when i start Spotify:   No SD Card ...

Tryco2

Music Fan

29084 Views

45 replies

0 likes

  • 29084 Views
  • 45 replies
  • 0 likes

Searching for music on spotify app.

Why doe sit not include playlists in the search results on the app? I see this feature appears on the desktop only.

Music Fan

Why doe sit not include playlists in the search results on the app? I see this feature appears  on the desktop only.

MissOwl

Music Fan

402 Views

2 replies

0 likes

  • 402 Views
  • 2 replies
  • 0 likes

Only some of my local files will sync

So this problem is occuring on both my Samsung GS3 and ipad. Only some of my local files will sync to the devices, others will be greyed out and say "track not available". As you can see in the screenshot, it seems like Spotify is randomly choosing s...

Newbie

So this problem is occuring on both my Samsung GS3 and ipad. Only some of my local files will sync to the devices, others will be greyed out and say "track not available". As you can see in the scree...

Joe

Community Legend

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Spotify not letting me log in using Facebook. Keeps sending me through loops.

The Spotify Android app is not letting me log in on a new phone. When I first created my account I did it using Facebook and I've always used my Facebook credentials to login. I've been a premium member for about a year so I'm not new to Spotify. Thi...

Regular

The Spotify Android app is not letting me log in on a new phone. When I first created my account I did it using Facebook and I've always used my Facebook credentials to login.   I've been a ...

Mljndn

Casual Listener

3492 Views

9 replies

0 likes

  • 3492 Views
  • 9 replies
  • 0 likes

Spotify as a substitute of my MP3 Player-sync Local files

Hi, Probably the Spotify Community is full of comments like mine, but as a new customer who just paid for a premium account I'd like to have some answers to convince me that Spotify is the best option at the moment to listen music. I’m a music lover ...

Regular

Hi,   Probably the Spotify Community is full of comments like mine, but as a new customer who just paid for a premium account I'd like to have some answers to convince me that Spotify is the...

Joe

Community Legend

2305 Views

9 replies

0 likes

local files
  • 2305 Views
  • 9 replies
  • 0 likes

Volume loss then SPIKE using headphones, not good

I've read through the board posts and seen some similiar issues listed but no solutions that work for me yet. This issue just started in early January after almost a year of using Spotify on my phone with no problems. When listening with plug in head...

Newbie

I've read through the board posts and seen some similiar issues listed but no solutions that work for me yet.  This issue just started in early January after almost a year of using Spotify on my...

Joe

Community Legend

707 Views

1 replies

0 likes

Windows
  • 707 Views
  • 1 replies
  • 0 likes

Problems offline music on the external SD card on android (cyangenmod))

Hi, I had to reinstall my Spotify App and after a reboot everything was fine. When I restarted the App - Spotify crahes all the time becuase it can't find my SD-Card and says it as no space left or no rights to write on the sd. When I reboot my whole...

Casual Listener

  Hi,   I had to reinstall my Spotify App and after a reboot everything was fine. When I restarted the App - Spotify crahes all the time becuase it can't find my SD-Card and says it a...

Joe

Community Legend

734 Views

5 replies

0 likes

  • 734 Views
  • 5 replies
  • 0 likes

Allow me to turn off app quickly on Android or happy to cancel service

Can't turn off app without going into settings, apps, force stop. Turns on every time I get into car. Very annoying that there is no exit, no stop, no swipe to close app. Pausing the song that randomly plays is the only quick option. Have android for...

Casual Listener

Can't turn off app without going into settings, apps, force stop.  Turns on every time I get into car.  Very annoying that there is no exit, no stop, no swipe to close app.  Pausing th...

vegasmassimo

Roadie

6493 Views

10 replies

1 likes

  • 6493 Views
  • 10 replies
  • 1 likes

Won't play through AUX car stereo

Cable is new.. Spotify is running fine.. also plays fine when I put headphones in. When I put it on through the AUX car stereo however, I get nothing.. and yes I have it on the AUX setting. Does android have a setting that prevents this, etc? Any hel...

Casual Listener

Cable is new.. Spotify is running fine.. also plays fine when I put headphones in.  When I put it on through the AUX car stereo however, I get nothing.. and yes I have it on the AUX setting...

Joe

Community Legend

12608 Views

3 replies

0 likes

  • 12608 Views
  • 3 replies
  • 0 likes

missing some music in playlist

Hey, i created a playlist at my pc. Than i synchronized it with my tablet. So long so got, everything is ok. But today i noticed that some songs are missing. The main menu shows me that there are 9 songs at my playlist but in real there are only 6. W...

Casual Listener

Hey,   i created a playlist at my pc. Than i synchronized it with my tablet. So long so got, everything is ok. But today i noticed that some songs are missing. The main menu shows me t...

Joe

Community Legend

1118 Views

7 replies

0 likes

  • 1118 Views
  • 7 replies
  • 0 likes

premium account not recognized on phone

Recently had a payment issue when changing cards from Target compromise. Finally stopped getting bugged about my payment encoutnering a bank account error on PC version. My phone still shows I have a fre verison though. Tried this thread http://commu...

Casual Listener

Recently had a payment issue when changing cards from Target compromise. Finally stopped getting bugged about my payment encoutnering a bank account error on PC version. My phone still shows I have a...

Joe

Community Legend

457 Views

3 replies

0 likes

  • 457 Views
  • 3 replies
  • 0 likes

Shuffle play button won't disapear

With the help of this awesome forum I was finally able to figure out how to play without shuffling my music lists. I am a premium user and unfortunately I have to dig into the album menu to find the repeat/shuffle toggle. The much more accessible pla...

Casual Listener

With the help of this awesome forum I was finally able to figure out how to play without shuffling my music lists. I am a premium user and unfortunately I have to dig into the album menu to find the...

LeeB

Casual Listener

1300 Views

2 replies

1 likes

Shuffle play button premium
  • 1300 Views
  • 2 replies
  • 1 likes

Spotify Won't Use certain Wifi

Hi all I'm using Spotify on my Samsung Note 3 but am having a few problems when I connect to Wifi in anywhere other than my home. I can have a strong Wifi connection in my work or on the train for example but get the "No Internet Connection" message ...

Casual Listener

Hi all   I'm using Spotify on my Samsung Note 3 but am having a few problems when I connect to Wifi in anywhere other than my home.  I can have a strong Wifi connection in my work or on...

1179849035

Newbie

10351 Views

5 replies

1 likes

  • 10351 Views
  • 5 replies
  • 1 likes

Solved!! gaps in music listening to offline playlist

Hi! while I'm listening to my playlists, even those downloaded I'm experiencing gaps in music. It gets stuck in some songs, in others it has gaps like 2-5 seconds. I already deleted and redownloaded everything from scratch, but it is not helping.. I ...

Casual Listener

Hi! while I'm listening to my playlists, even those downloaded I'm experiencing gaps in music. It gets stuck in some songs, in others it has gaps like 2-5 seconds. I already deleted and redownloade...

all_sparks

Regular

1902 Views

4 replies

0 likes

  • 1902 Views
  • 4 replies
  • 0 likes

Cannot get to the Now Playing screen

Sometimes when I am playing music, I have no way of getting to the Now Playing screen. So I can't pause or skip/rewind my music, turn shuffle on or off, or do other things that I can only do from the Now Playing screen. Normally there is that bar acr...

Regular

Sometimes when I am playing music, I have no way of getting to the Now Playing screen.   So I can't pause or skip/rewind my music, turn shuffle on or off, or do other things that I can only ...

AdLentis

Regular

10356 Views

10 replies

0 likes

Android
Now playing
  • 10356 Views
  • 10 replies
  • 0 likes

Gaps between songs when using crossfade

I'm experiencing gaps between songs since the last update in my Android version of Spotify when using the crossfade. They're very short, a split second, but enough to annoy anyone. Please fix this asap. Until this update the streaming was seamless, a...

Roadie

I'm experiencing gaps between songs since the last update in my Android version of Spotify when using the crossfade. They're very short, a split second, but enough to annoy anyone.   Please ...

fennelly

Regular

2068 Views

4 replies

5 likes

Android
Crossfade
gaps
  • 2068 Views
  • 4 replies
  • 5 likes

BUG REPORT : Unexpected "no space left on this device" error message

Device : Galaxy Note II (GT-N7100) SD Card : 32Gb Class 10 Android version : 4.3 - N7100XXUEML3 Spotify version : 0.7.5.698 Internal storage : 9,63Gb/10,44Gb used SD Card storage : 15,0/29,71GB used Action : request for synching 2 playslits offline (...

Music Fan

Device : Galaxy Note II (GT-N7100) SD Card : 32Gb Class 10 Android version : 4.3 - N7100XXUEML3 Spotify version : 0.7.5.698   Internal storage : 9,63Gb/10,44Gb used SD Card storage :...

ant1

Music Fan

2303 Views

16 replies

0 likes

  • 2303 Views
  • 16 replies
  • 0 likes

i cannot play my downloaded playlist

Hi all,Maybe this problem is common and there's already an answer to my question. However, I can't find the solution to my problem anywhere.So I have samsung galaxy s3. I downloaded my playlist so i can listen to it offline. Everythings works fine bu...

Newbie

Hi all, Maybe this problem is common and there's already an answer to my question. However, I can't find the solution to my problem anywhere. So I have samsung galaxy s3. I downloaded my playli...

Joe

Community Legend

416 Views

1 replies

1 likes

  • 416 Views
  • 1 replies
  • 1 likes

Crossfade not so gapless anymore!

Recently updated the Spotify app on my Galaxy Note 2 and now when playing any music I hear a gap during the crossfade. Sometimes a loud static sound can be heard as it switches tracks. VERY annoying and makes for a horrible seamless experience.

Newbie

Recently updated the Spotify app on my Galaxy Note 2 and now when playing any music I hear a gap during the crossfade.  Sometimes a loud static sound can be heard as it switches tracks.  VE...

mountnstream

Music Fan

1015 Views

8 replies

2 likes

  • 1015 Views
  • 8 replies
  • 2 likes

Solved!! I can't listening songs on spotify

I installed spotify on my android smartphone 2 days ago. When I have to search a song,the song is grey and I can't listen them. This happens only on my smartphone because I have also on my tablet and it works. How can i do?

Casual Listener

I installed spotify on my android smartphone 2 days ago. When I have to search a song,the song is grey and I can't listen them. This happens only on my smartphone because I have also on my tablet and...

MaruoWolf

Casual Listener

810 Views

4 replies

0 likes

  • 810 Views
  • 4 replies
  • 0 likes