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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107338 Views

26 replies

3 likes

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  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217224 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571274 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470695 Views

577 replies

40 likes

Account
Free
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  • 40 likes

Android 4.2 not working. Please help!

All of a sudden I have a major problem.My phone boots up fine and ends up at the lock screen. When I swipe to unlock all I get is the screen flashing alternate blue and black - no keys work - all I can do is take out the battery and start again! I ha...

Newbie

All of a sudden I have a major problem. My phone boots up fine and ends up at the lock screen. When I swipe to unlock all I get is the screen flashing alternate blue and black - no keys work - all I...

thetruetc

Newbie

1352 Views

2 replies

0 likes

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  • 2 replies
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Wont work while having internet connection.

Hi, today when I started spotify on my phone (samsung galaxy S4) it just froze. I couldnt do anything. So i tried a couple of thngs to make it work and after a few minutes i figured out that I could play my downloaded playlist only if I had no intern...

Newbie

Hi, today when I started spotify on my phone (samsung galaxy S4) it just froze. I couldnt do anything. So i tried a couple of thngs to make it work and after a few minutes i figured out that I could ...

kbrooksc

Community Legend

662 Views

1 replies

0 likes

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  • 1 replies
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the last spotify upgrade not work un my android MIUI & phone Xiaomi MI2S

Today, 28 may, after the last Spotify upgrade from play Google, it's impossible login from Spotify because the app not access to wifi or cellular data. The other app works fine. My phone is Xiaomi MI2s with miui 4.5.23. anyone have any idea ?

Newbie

Today, 28 may, after the last Spotify upgrade from play Google, it's impossible login from Spotify because the app not access to wifi or cellular data. The other app works fine. My phone is Xiaomi ...

563 Views

0 replies

0 likes

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Why has downloaded albums list changed?

In the past, when I went to my albums and limited it to "offline content only", it only showed albums in which I had downloaded all songs. As of this weekend, it showed any albums on which I had downloaded even one song. (For example, if I had a song...

Music Fan

In the past, when I went to my albums and limited it to "offline content only", it only showed albums in which I had downloaded all songs.   As of this weekend, it showed any albums on which...

Peter__

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

How do I store songs on my SD-card?

Why does it have to be so FµCKING difficult to just put an option on the app so that I can chose where to install my music? I have a 128 GB SD-card, Galaxy S5.

Roadie

Why does it have to be so FµCKING difficult to just put an option on the app so that I can chose where to install my music? I have a 128 GB SD-card, Galaxy S5.

SpiderByte

Roadie

1261 Views

2 replies

0 likes

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  • 2 replies
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Won't sync local files

hiya, i'm a premium member like most of us (duh) I connect to my router wifi (the same internet my computer is connected to) I can see my phone in the devices, the problem is it says like its syncing but my phone keeps appearing and dissappearing fro...

Visitor

hiya, i'm a premium member like most of us (duh)   I connect to my router wifi (the same internet my computer is connected to) I can see my phone in the devices, the problem is it says lik...

426 Views

0 replies

0 likes

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Solved!! May 27 new version - can't move bass boost control

No matter if flat or whatever setting, bass boost is set too high and I can't move it. Control appears to stay disabled and grayed out when equalizer is turned on. This was not a problem until I got new build. GS3 I9300 with Android 4.2.2 Is there a ...

Roadie

No matter if flat or whatever setting, bass boost is set too high and I can't move it. Control appears to stay disabled and grayed out when equalizer is turned on. This was not a problem until I got ...

Baroninkjet

Roadie

2286 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Important Notice to Our Users

We’ve become aware of some unauthorized access to our systems and internal company data and we wanted to let you know the steps we’re taking in response. As soon as we were aware of this issue we immediately launched an investigation. Information sec...

Spotify

We’ve become aware of some unauthorized access to our systems and internal company data and we wanted to let you know the steps we’re taking in response. As soon as we were aware of this issue we imm...

2686 Views

0 replies

1 likes

  • 2686 Views
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  • 1 likes

Songs skip after few seconds to next on hTC One

When playing spotify in offline mode it starts forwarding to the next song after few seconds and then again to the next etc. It is then hard to even turn off the app. Restarting the phone does not help. Also reinstalling the app did not work. What to...

Newbie

When playing spotify in offline mode it starts forwarding to the next song after few seconds and then again to the next etc. It is then hard to even turn off the app. Restarting the phone does not he...

446 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Download all playlists at once

Hi. I have a lot of playlists and some of them have hundreds of songs. I have bought a 128 GB SD-card for my smarphone and would like to download all the playlists at once instead of one at a time. Is there a function to do this? Or do I have to pres...

Roadie

Hi. I have a lot of playlists and some of them have hundreds of songs. I have bought a 128 GB SD-card for my smarphone and would like to download all the playlists at once instead of one at a time. I...

SpiderByte

Roadie

2910 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Song pauses and playlists turn to "Loading" -> App crashes

Ever since Spotify switched to "My Music", I am unable to go back to the playlist or My Music view or the currently playing song stops playing and all of my playlists switch from their names to "Loading" for a long time. Eventually they either reload...

Casual Listener

Ever since Spotify switched to "My Music",  I am unable to go back to the playlist or My Music view or the currently playing song stops playing and all of my playlists switch from their names to...

danielranson

Music Fan

2457 Views

15 replies

1 likes

  • 2457 Views
  • 15 replies
  • 1 likes

Spotify Connect re-buffering

I am playing from Android to Yamaha receiver via Spotify Connect. 90% of time, song will start playing and then cut out (re-buffer?) a couple of seconds into it. After that, it plays fine. Anyone else experiencing this? Is there a solution? p.s. Is t...

Roadie

I am playing from Android to Yamaha receiver via Spotify Connect. 90% of time, song will start playing and then cut out (re-buffer?)  a couple of seconds into it. After that, it plays fine. &n...

user-removed

Not applicable

754 Views

1 replies

0 likes

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  • 1 replies
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Samsung galaxy S3 mini spotify airplay

Hi, I have a samsung galaxy s3 mini and having some problems with spotify connect. I've got a sony SA-NS510 and can't play music from my mobile phone on that music box while my father with his Iphone can do it . I hope you have an answer for me.

Newbie

Hi, I have a samsung galaxy s3 mini and having some problems with spotify connect. I've got a sony SA-NS510 and can't play music from my mobile phone on that music box while my father with his Iphone...

Baroninkjet

Roadie

1383 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Save to "Your Music"

Is there a way to save a complete playlist on android to Your Music? On the PC i can drag & drop but how can i do it on Android?

Roadie

Is there a way to save a complete playlist on android to Your Music? On the PC i can drag & drop but how can i do it on Android?

PeterMuc

Roadie

1063 Views

4 replies

0 likes

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  • 4 replies
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Installing Older Versions

Is there any way to download and install older versions of the Android Spotify Client? I have been having persistent problems with bluetooth (reported elsewhere) and as a last ditch attempt would like to try some of the older versions - either to fin...

Regular

Is there any way to download and install older versions of the Android Spotify Client?    I have been having persistent problems with bluetooth (reported elsewhere) and as a last ditch ...

admay

Regular

1625 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Sync storage on Android

Hello there. I hope someone can assist me. I got a Sony Xperia Z2 and i only got 16 GB internal memory (12 Available). My synchronized playlist which contains 2516 songs takes up around 7GB of storage in normal quality. How is it possible for me to s...

Casual Listener

Hello there.   I hope someone can assist me. I got a Sony Xperia Z2 and i only got 16 GB internal memory (12 Available). My synchronized playlist which contains 2516 songs takes up around ...

GruZet

Casual Listener

1256 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify startet automatisch und weist auf fehlende SD-Karte hin (Android 4.4.2)

Halloseit dem letzten Update startet Spotify automatisch bei Systemstart und weist auf fehlende SD-Karte hin. Eine SD-Karte war von Anfang an vorhanden und Autostart möchte ich nicht. Kann mir bitte jemand helfen?Grüße,Amarok

Casual Listener

Hallo seit dem letzten Update startet Spotify automatisch bei Systemstart und weist auf fehlende SD-Karte hin. Eine SD-Karte war von Anfang an vorhanden und Autostart möchte ich nicht. Kann mir bitt...

Amarok

Casual Listener

2487 Views

6 replies

0 likes

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Hard to find Explicit Versions of Albums/Songs

We need a way to either specify in our account profile to include or exclude dirty versions of albums and songs or Spotify should list both versions in artist profiles. If I'm on the andriod app, and I search for Jay Z for example and I click on one ...

Roadie

We need a way to either specify in our account profile to include or exclude dirty versions of albums and songs or Spotify should list both versions in artist profiles. If I'm on the andriod app, and...

704 Views

0 replies

0 likes

  • 704 Views
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locked in offline mode

HeySo I started the free seven day trial yesterday but it won't let me do anything just keeps me in offline mode. Can't even listen to music. Please help.

Casual Listener

Hey So I started the free seven day trial yesterday but it won't let me do anything just keeps me in offline mode. Can't even listen to music. Please help.

Peter__

Community Legend

1193 Views

8 replies

0 likes

  • 1193 Views
  • 8 replies
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Unlinked tracks synced to my phone have wrong track name and album art

I have added some of my own music that is missing from the Spotify catalogue and even though they are marked as unlinked on my PC, many of the tracks display the wrong album art and track name. It looks like some of the metadata is still being pulled...

Casual Listener

I have added some of my own music that is missing from the Spotify catalogue and even though they are marked as unlinked on my PC, many of the tracks display the wrong album art and track name. It lo...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes