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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111118 Views

26 replies

3 likes

  • 111118 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223610 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223610 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580760 Views

79 replies

3 likes

  • 580760 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478206 Views

577 replies

40 likes

Account
Free
  • 478206 Views
  • 577 replies
  • 40 likes

Why can I find uncensored albums on PC but not mobile?

The PC version has a reasonable path to find the uncensored versions of an album. That tells me that the application and Spotify are aware that there are multiple versions and on the mobile app it simply only displays the first result. This is pretty...

Newbie

The PC version has a reasonable path to find the uncensored versions of an album. That tells me that the application and Spotify are aware that there are multiple versions and on the mobile app it si...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Android app user guide

Is there a guide to all of the user settings on the Android app somewhere on Spotify's ludicrously unhelpful website or did they think it wasn't necessary to explain what any of the settings actually do?

Music Fan

Is there a guide to all of the user settings on the Android app somewhere on Spotify's ludicrously unhelpful website or did they think it wasn't necessary to explain what any of the settings actually...

Andrews32

Roadie

1861 Views

3 replies

0 likes

  • 1861 Views
  • 3 replies
  • 0 likes

Can't find device following forced update (which deleted all offline music).

OK, I understand that you had to force an update (and, clearly, lots of people are not happy - in my opinion you should have allowed people to opt out for a period of time), however, this update appears to have also stopped my device from appearing o...

Newbie

OK, I understand that you had to force an update (and, clearly, lots of people are not happy - in my opinion you should have allowed people to opt out for a period of time), however, this update appe...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Internetdurchgang

Hallo, ich habe zur zeit kein WLan zur verfügugng, und nutze für updates die "internetdurchgang" funktion meines handys, nur kann spotify anscheinen nur über Wlan oder das mobile Datennetz snycronisiren. Hat jemand eine idee wir das auch über die "in...

Newbie

Hallo, ich habe zur zeit kein WLan zur verfügugng, und nutze für updates die "internetdurchgang" funktion meines handys, nur kann spotify anscheinen nur über Wlan oder das mobile Datennetz snycronisi...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Sugestão de configuração do app

Teria como voces adicionarem uma opção no app para dispositivos Android? Seria ao abrir o aplicativo ele iniciar uma playlist automaticamente, assim como o TuneIn faz atualmente. No meu caso eu usaria essa opção para que toda vez que eu entrar no car...

Casual Listener

Teria como voces adicionarem uma opção no app para dispositivos Android? Seria ao abrir o aplicativo ele iniciar uma playlist automaticamente, assim como o TuneIn faz atualmente. No meu caso eu usari...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Solved!! New spotify music

I dont have new app of spotify on my google play and i cant install it i cant install either new version of old spotify (i use htc desire android 2.2

Casual Listener

I dont have new app of spotify on my google play and i cant install it i cant install either new version of old spotify (i use htc desire android 2.2

n0thappy

Regular

1051 Views

4 replies

0 likes

  • 1051 Views
  • 4 replies
  • 0 likes

Upgrading Spotify in a country where it isn't available

Hi I have the following problem. I live in Poland and I registered for free trial of Spotify Premium there but i'm currently staying in Georgia for one more week. This morning I received an email from Spotify about this security breach and recommenda...

Regular

Hi   I have the following problem. I live in Poland and I registered for free trial of Spotify Premium there but i'm currently staying in Georgia for one more week. This morning I received a...

theo89

Regular

554 Views

2 replies

0 likes

  • 554 Views
  • 2 replies
  • 0 likes

No offline songs after update

(sorry for my bad english, I'm french) I'm a new user of spotify (I'm premium). I used deezer before. The problem : I just opened the android app. It said : "this version of spotify is not up to date please update" so I did (in the playstore) And the...

Regular

(sorry for my bad english, I'm french)   I'm a new user of spotify (I'm premium). I used deezer before.   The problem : I just opened the android app. It said : "this version of spo...

tommartin7

Newbie

1956 Views

4 replies

2 likes

  • 1956 Views
  • 4 replies
  • 2 likes

Offline Data to External SD

Dear Community! I am new to Spotify and this is my first premium month. First I want to tell that it is amazing!Unfortunatelly the new version saves the offline music to internal SD which is only 2GB. I tried clear cache, reinstall, upgrade from olde...

Casual Listener

Dear Community! I am new to Spotify and this is my first premium month. First I want to tell that it is amazing! Unfortunatelly the new version saves the offline music to internal SD which is only...

mllbp

Casual Listener

741 Views

4 replies

0 likes

  • 741 Views
  • 4 replies
  • 0 likes

Samsung Galaxy Ace, fix it?

Hello. So since the latest update, my Samsung galaxy ace is not compatible any longer. Because whenever i try to start Spotify it says i have to Download an update, and when i proceed to try and update it, It says Your Device is not compatible with t...

Casual Listener

Hello.   So since the latest update, my Samsung galaxy ace is not compatible any longer. Because whenever i try to start Spotify it says i have to Download an update, and when i proceed to...

Daniel

Community Legend

1642 Views

3 replies

1 likes

  • 1642 Views
  • 3 replies
  • 1 likes

Solved!! Want to save my music NOT on my SD card

After i had to install Spotify again i wanted to download my playlist again, but i noticed that Spotify said, there isnt enough space to download the playlist, so i checked where it is saving the playlist: it saves it on my SD card (there is only 1,2...

Casual Listener

After i had to install Spotify again i wanted to download my playlist again, but i noticed that Spotify said, there isnt enough space to download the playlist, so i checked where it is saving the pla...

Daniel

Community Legend

1204 Views

1 replies

0 likes

  • 1204 Views
  • 1 replies
  • 0 likes

Preview not available when sharing in Google Plus

I can't share in Google Plus any of my playlists or single tracks using my android phone. It prompts a message stating that a preview is not available but I can post a comment. Anyone experiencing this issue? Posted using the Spotify Community app by...

Gig Goer

I can't share in Google Plus any of my playlists or single tracks using my android phone. It prompts a message stating that a preview is not available but I can post a comment. Anyone experiencing th...

MoodySince1969

Gig Goer

866 Views

4 replies

0 likes

  • 866 Views
  • 4 replies
  • 0 likes

Haptic Feedback still an issue!!

I have read the forums here and other places up and down for a solution to make haptic feedback not vibrate my S3 while Spotify is playing... nothing works!! Please fix this! I pay for premium but find myself using Pandora at night because my phone v...

Regular

I have read the forums here and other places up and down for a solution to make haptic feedback not vibrate my S3 while Spotify is playing... nothing works!! Please fix this! I pay for premium but fi...

bfactor

Newbie

2541 Views

4 replies

0 likes

  • 2541 Views
  • 4 replies
  • 0 likes

New Spotify and SD Card

hi, The new version is released and i have not disk space for my playlists. who i can save the playlist on a sd card?The old version can do it.

Casual Listener

hi, The new version is released and i have not disk space for my playlists. who i can save the playlist on a sd card? The old version can do it.    

tekchic

Casual Listener

678 Views

2 replies

0 likes

  • 678 Views
  • 2 replies
  • 0 likes

Can't open spotify!

I did the download of spotify and when I'm about to open it, it says that I have the old version of spotify and when I try to download the new version says that it's not compatible, so I can use spotify because it says that I have to download the new...

Newbie

I did the download of spotify and when I'm about to open it, it says that I have the old version of spotify and when I try to download the new version says that it's not compatible, so I can use spot...

Liam

Community Legend

754 Views

3 replies

0 likes

  • 754 Views
  • 3 replies
  • 0 likes

Update to 0.7.9.1170 erases everything!

Hi, I updated to 0.7.9.1170 on Samsung Galaxy S4 Andriod 4.2.2 and everything has been erased! I am a premium member and it thinks I have the free version. All my playlists have disappeared, and there are no more downloaded/offline songs. It's like I...

Regular

Hi, I updated to 0.7.9.1170 on Samsung Galaxy S4 Andriod 4.2.2 and everything has been erased! I am a premium member and it thinks I have the free version. All my playlists have disappeared, an...

Peter__

Community Legend

787 Views

4 replies

0 likes

  • 787 Views
  • 4 replies
  • 0 likes

Forced upgrade not logging in

Please help. I was forced to upgrade the up on a HTC One SV Now the Facebook Log in is not working. Tried uninstalling and reinstalling. Turning phone off and on. not happy

Newbie

Please help. I was forced to upgrade the up on a HTC One SV Now the Facebook Log in is not working. Tried uninstalling and reinstalling. Turning phone off and on.   not happy 😞

Peter__

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

extreme quality on free account?

after the update im able to use extreme quality on my free account is this intentional?

Roadie

after the update im able to use extreme quality on my free account is this intentional?

Merik

Community Legend

1311 Views

5 replies

0 likes

  • 1311 Views
  • 5 replies
  • 0 likes

Not logging in properly on android

I have the android client on my phone and everything works as expected. However, when I try to use the android client on my tablet I can't log in properly. My username and password work fine but none of my playlists appear and it shows me as unsubscr...

Casual Listener

I have the android client on my phone and everything works as expected. However, when I try to use the android client on my tablet I can't log in properly.   My username and password work fi...

stefd

Casual Listener

674 Views

3 replies

0 likes

  • 674 Views
  • 3 replies
  • 0 likes