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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387208 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8037 Views

0 replies

7 likes

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Solved!! Offline Playlists Won't Refresh

Hi, I am using Spotify on my Nexus 5 running 4.4.2. I subscribed to a few playlists on the phone and also created a few of my own by using the website. All of my playlists are checked as 'Available Offline' and are showing ont he phone. My issue is t...

Music Fan

Hi,   I am using Spotify on my Nexus 5 running 4.4.2.   I subscribed to a few playlists on the phone and also created a few of my own by using the website.   All of my play...

pepper_rhino

Music Fan

1562 Views

4 replies

0 likes

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  • 4 replies
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Continue play from within app

I'm sure this has been asked before but I couldn't find a solution after a bit of searching so thought I'd ask. Is there a way of pausing/playing from within the app or do I need to do it from the notification bar? The reason I ask is if you pause a ...

Newbie

I'm sure this has been asked before but I couldn't find a solution after a bit of searching so thought I'd ask. Is there a way of pausing/playing from within the app or do I need to do it from the no...

450 Views

0 replies

0 likes

  • 450 Views
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v1.0.0.82 repeatedly attempts to reload my lists, then hangs

Ever since I updated to Spotify 1.0.0.82 this morning, I can't get the app to work properly on my Samsung Galaxy S5. I am running Android 4.4.2. I have plenty of available storage on both my phone and my SD card. The app works correctly as long as I ...

Regular

Ever since I updated to Spotify 1.0.0.82 this morning, I can't get the app to work properly on my Samsung Galaxy S5.  I am running Android 4.4.2.  I have plenty of available storage on both...

GhostX

Regular

1628 Views

2 replies

0 likes

1.0.0.82
hangs
  • 1628 Views
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Solved!! Spotify + Google Nav == Much too quite text to speech

Hi, So many people have complained to Google about their new design for audio focus. They removed the option to set navigation text to speech volume seperately from "media" volume. But what I've noticed is that after years of complaints, only some ap...

Regular

Hi,     So many people have complained to Google about their new design for audio focus.  They removed the option to set navigation text to speech volume seperately from "media" volu...

Eradicatore

Regular

5000 Views

3 replies

3 likes

  • 5000 Views
  • 3 replies
  • 3 likes

Cant connect my S4 with Yamaha RX-V675

Hi im having a problem with my new phone that comes with Spotify Premium, it works fine on the phone but cannot connect it to my Yamaha Receiver, The reciever has the latest Firmware update and i can stream music from The S4 to reciever using airplay...

Casual Listener

Hi im having a problem with my new phone that comes with Spotify Premium, it works fine on the phone but cannot connect it to my Yamaha Receiver, The reciever has the latest Firmware update and i can...

Peter__

Community Legend

1628 Views

5 replies

0 likes

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How can i arrange my playlist in a new order on my android phone??

This has been impossible and a pain since the first day i used android and spotify. How can i arrange my playlist in a new order on my android phone?? I want to arrange them in a better order rather than newest at the top (or Bottom as it used to be)...

Regular

This has been impossible and a pain since the first day i used android and spotify. How can i arrange my playlist in a new order on my android phone?? I want to arrange them in a better order ra...

Peter__

Community Legend

677 Views

3 replies

1 likes

  • 677 Views
  • 3 replies
  • 1 likes

NO FUNCIONA SPOTIFY EN MI MÓVIL

Hola,tengo problemas con la aplicación para móvil.La descargue, y me aparecen mis listas con mis canciones, pero no se reproducen. No entiendo nada, no se si el móvil será viejo o que necesita para que la aplicación funcione.Borre la aplicación y la ...

Newbie

Hola,tengo problemas con la aplicación para móvil. La descargue, y me aparecen mis listas con mis canciones, pero no se reproducen. No entiendo nada, no se si el móvil será viejo o que necesita para...

Peter__

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
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Android external SD card storage on Galaxy Note II

I am using a Galaxy Note II, it is fantastic as it has a 16Gb internal memory (well, it came with a memory card of that size) and I have installed a 64Gb external card. So WHY CAN'T I USE THAT EXTERNAL CARD'S MEMORY TO STORE MY SPOTIFY FILES. My whol...

Regular

I am using a Galaxy Note II, it is fantastic as it has a 16Gb internal memory (well, it came with a memory card of that size) and I have installed a 64Gb external card.   So WHY CAN'T I...

davidjhardie

Regular

2482 Views

5 replies

1 likes

  • 2482 Views
  • 5 replies
  • 1 likes

bluetooth speaker connection

Since the update I am now unable to connect to my speakers they show as connected but no media is displayed, is there a way around this

Newbie

Since the update I am now unable to connect to my speakers they show as connected but no media is displayed, is there a way around this

user-removed

Not applicable

330 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify Offline Isn't Working Anymore

As the title says.. My offline mode on my Samsung Galaxy S3 has stopped syncing and also on my laptop. If I touch/click Offline Mode it isn't syncing. I've got enough space in my laptop and my phone. Can anyone help me? (I'm using Spotify for 6 month...

Casual Listener

As the title says.. My offline mode on my Samsung Galaxy S3 has stopped syncing and also on my laptop. If I touch/click Offline Mode it isn't syncing. I've got enough space in my laptop and my phone....

RWGino_

Casual Listener

892 Views

2 replies

0 likes

  • 892 Views
  • 2 replies
  • 0 likes

Solved!! Remove from starred?

Is there an easy way to remove songs from starred playlist while playing music in the new version?

Roadie

Is there an easy way to remove songs from starred playlist while playing music in the new version?

Fiddledeedee

Roadie

805 Views

2 replies

0 likes

  • 805 Views
  • 2 replies
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0.7.9 update still a problem

Please get a new update...there are so many bad features on this one!!! Most importantly it crashes and the music stops mid song...the search bar wont work so you can't even look for new music.. And why did you do away with the Discover feature? The ...

Regular

Please get a new update...there are so many bad features on this one!!! Most importantly it crashes and the music stops mid song...the search bar wont work so you can't even look for new music.. And ...

llj

Regular

423 Views

2 replies

0 likes

  • 423 Views
  • 2 replies
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Solved!! Artist top tracks disappeared 1.0.0.82

When browsing, I tend to find an artist I haven't heard before with search and look through their list of top tracks. This list has disappeared with the most recent update.Has it gone for good, or has it moved somewhere non obvious. It was my most us...

Visitor

When browsing, I tend to find an artist I haven't heard before with search and look through their list of top tracks. This list has disappeared with the most recent update. Has it gone for good, o...

kbrooksc

Community Legend

428 Views

1 replies

0 likes

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  • 1 replies
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The first song plays two times

When I start my spotify on Android (Nexus 5) The program shows a bar in the bottom with the song that was playing the last time, with a play button. I usally click on play just to get back were I was listen before ( really nice feature btw ). But the...

Newbie

When I start my spotify on Android (Nexus 5)  The program shows a bar in the bottom with the song that was playing the last time, with a play button. I usally click on play just to get back ...

205 Views

0 replies

0 likes

  • 205 Views
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  • 0 likes

KitKat SD Card issues solved

Just a heads up. If you haven't already got it an update has been pushed to the Play Store which is said to fix the issue people have been having using an SD card on kit kat devices

Community Legend

Just a heads up. If you haven't already got it an update has been pushed to the Play Store which is said to fix the issue people have been having using an SD card on kit kat devices

Bimbs

Newbie

4274 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

spotify turns down volume on other apps

This is new to the last update or 2: When another app played sound, spotify used to pause until the other app shut up. Great, as I used Spotify and my navigation app simultaneously while driving. Now it keeps playing, but both apps are at a lower vol...

Visitor

This is new to the last update or 2:   When another app played sound, spotify used to pause until the other app shut up.  Great, as I used Spotify and my navigation app simultaneously w...

Peter__

Community Legend

2894 Views

1 replies

0 likes

  • 2894 Views
  • 1 replies
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Free but not working ?

So the new update claims that spotify IS available free on mobile devices ? However, on my windows phone however, it is not. Every time I start it, requires a new login. After login, claims that I need a premium account to use. Even if I dont click o...

Music Fan

So the new update claims that spotify IS available free on mobile devices ? However, on my windows phone however, it is not. Every time I start it, requires a new login. After login, claims that ...

PJFRY

Music Fan

617 Views

5 replies

0 likes

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  • 0 likes

mark album as favourite or rate it

hi all, would like the option to mark an album i have saved in my music as a favourite, or rate it i have asked spotify support and this isnt supported .... yet .... i hope cheers dan

Visitor

hi all, would like the option to mark an album i have saved in my music as a favourite, or rate it i have asked spotify support and this isnt supported .... yet .... i hope 🙂 cheers dan

228 Views

0 replies

0 likes

  • 228 Views
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Error message on start up

=== START OF TEMPLATE === Description Opening spotify from device, error message displays as per image. Selecting okay leave a spotify fromt page, but nothing else. The error mesage can be cancelled by presing okay twice, but the application remains ...

Casual Listener

 === START OF TEMPLATE ===   Description Opening spotify from device, error message displays as per image. Selecting okay leave a spotify fromt page, but nothing else. The error mesag...

zem2000

Casual Listener

612 Views

3 replies

0 likes

  • 612 Views
  • 3 replies
  • 0 likes