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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107329 Views

26 replies

3 likes

  • 107329 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217216 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217216 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571261 Views

79 replies

3 likes

  • 571261 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470690 Views

577 replies

40 likes

Account
Free
  • 470690 Views
  • 577 replies
  • 40 likes

Audio effects don't work for offline personal tracks

I have a Moto G running pretty much stock Android 4.4.2, The audio effects option (standard Android equalizer settings) works fine when streaming tracks but if I play my own content (music not available on Spotify and synced from a PC) then the audio...

Casual Listener

I have a Moto G running pretty much stock Android 4.4.2, The audio effects option (standard Android equalizer settings) works fine when streaming tracks but if I play my own content (music not availa...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Unsubscribing until this is fixed

About a month ago, Spotify began persistently crashing on mobile every time I'd use it. The only way for it to function would be to reset my phone, and then MAYBE it'd work. When it did work, it would constantly tell me I didn't have enough space to ...

Newbie

About a month ago, Spotify began persistently crashing on mobile every time I'd use it. The only way for it to function would be to reset my phone, and then MAYBE it'd work. When it did work, it woul...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Chromecast support

Are there plans to support the chromecast? I know there are alternativs... But i would ask about official chromecast support

Newbie

Are there plans to support the chromecast? I know there are alternativs... But i would ask about official chromecast support

Mingyi_Zhen

Newbie

727 Views

2 replies

1 likes

  • 727 Views
  • 2 replies
  • 1 likes

Playback Constantly Mutes

Hi all, I am having a problem with playback on my Android device. It started late last week but corrected itself pretty quickly so I thought nothing of it, but today it's back and makes my phone completely unusable for listening to my music. I have t...

Visitor

Hi all,   I am having a problem with playback on my Android device. It started late last week but corrected itself pretty quickly so I thought nothing of it, but today it's back and makes my...

917 Views

0 replies

0 likes

  • 917 Views
  • 0 replies
  • 0 likes

Premium User: Filter more useful than Shuffle

I have seen quite a bit of discussion about this issue but can find no specific directions for removing or hiding this button on an Android. [Mine is an LG G2.] As a premium subscriber, as others have stated, while Shuffle may be nice once in a very ...

Casual Listener

I have seen quite a bit of discussion about this issue but can find no specific directions for removing or hiding this button on an Android.  [Mine is an LG G2.]     As a premium s...

brienmizell

Casual Listener

566 Views

2 replies

0 likes

  • 566 Views
  • 2 replies
  • 0 likes

Solved!! song timer

This might have been covered already, but I couldn't find anything in search. I recently switched from iPhone to android, and couldn't be happier. The one problem I have with the Android app is that I prefer to have the app show how many seconds are ...

Casual Listener

This might have been covered already, but I couldn't find anything in search. I recently switched from iPhone to android, and couldn't be happier. The one problem I have with the Android app is ...

Marco

Community Legend

1502 Views

2 replies

0 likes

  • 1502 Views
  • 2 replies
  • 0 likes

Solved!! Cannot download Spotify Playlist!

Hello! Is there any way to download an entire Spotify playlist for offline use? Right now I have to move each individual song from a Spotify playlist to one of my own playlists. Is there an easier way to do this? If not, why does Spotify not allow th...

Newbie

Hello!   Is there any way to download an entire Spotify playlist for offline use? Right now I have to move each individual song from a Spotify playlist to one of my own playlists. Is there a...

Peter__

Community Legend

1065 Views

2 replies

0 likes

  • 1065 Views
  • 2 replies
  • 0 likes

Downloaded songs disappearing

I am still having this issue, My SD card filled up again, and my phone did, Where is the fix? this issue is not solved, since you people don't know what you are doing

Roadie

I am still having this issue, My SD card filled up again, and my phone did, Where is the fix? this issue is not solved, since you people don't know what you are doing

Peter__

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Shuffle play missing

I just downloaded the new free spotify app on android. However I understand that the only way to play music as a free user is to use the "shuffle play" button but unfortunately this button is no where to be seen on my screen. Help!? I can only see th...

Newbie

I just downloaded the new free spotify app on android. However I understand that the only way to play music as a free user is to use the "shuffle play" button but unfortunately this button is no wher...

Noispaxen

Regular

2882 Views

16 replies

1 likes

  • 2882 Views
  • 16 replies
  • 1 likes

Spotify consistently refreshing playlist

Hello,I have an issue with Spotify on my new Samsung S4: it keeps repeatedly refreshing my playlist while on shuffle if I pause it to do something else. It's irritating as it basically means I can't listen to a playlist right the way through and end ...

Newbie

Hello, I have an issue with Spotify on my new Samsung S4: it keeps repeatedly refreshing my playlist while on shuffle if I pause it to do something else. It's irritating as it basically means I ca...

Peter__

Community Legend

1193 Views

1 replies

0 likes

  • 1193 Views
  • 1 replies
  • 0 likes

Audio problem after 4.4.2 upgrade

I just recently updated to Android 4.4.2 Kitkat, and after updating to that, I updated the Spotify app. For some reason, after the updates, the audio in the Spotify app has been off. Whenever I click to play the song, the song plays at normal volume ...

Casual Listener

I just recently updated to Android 4.4.2 Kitkat, and after updating to that, I updated the Spotify app. For some reason, after the updates, the audio in the Spotify app has been off. Whenever I click...

Peter__

Community Legend

3875 Views

7 replies

0 likes

  • 3875 Views
  • 7 replies
  • 0 likes

Crashes to login screen, spotify has stopped working.

Hi! I bought a Galaxy S5 a few days ago and the first thing i install on a new phone is spotify, and it worked for about 30 minuts until a update came along. So the phone was running last version of android AND spotify and it crashed, if i go from my...

Visitor

Hi!       I bought a Galaxy S5 a few days ago and the first thing i install on a new phone is spotify, and it worked for about 30 minuts until a update came along. So the phone...

user-removed

Not applicable

752 Views

3 replies

0 likes

  • 752 Views
  • 3 replies
  • 0 likes

If I get premium can I pick songs on my phone?

I currently have the free version of spotify and love it, I really want to buy the premium, but I want to be able to pick songs on my phone otherwise I don't see much point because I mainly wanted it so I could listen offline on my phone and pick son...

Newbie

I currently have the free version of spotify and love it, I really want to buy the premium, but I want to be able to pick songs on my phone otherwise I don't see much point because I mainly wanted it...

Peter__

Community Legend

3198 Views

2 replies

0 likes

  • 3198 Views
  • 2 replies
  • 0 likes

Deleting Playlist on Mobile

If I delete a playlist on Spotify mobile, will it be deleted from Spotify on my desktop/other mobile? Thank you.

Newbie

If I delete a playlist on Spotify mobile, will it be deleted from Spotify on my desktop/other mobile? Thank you.

Peter__

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Solved!! Local files does not synchronize to my phone samsung s3

Hello, Since a month when I updated the last version of Spotify. My local files doesn't work on my phone anymore. I tried to synchronize the files again. But it doesn'nt work. Has somebody the same problem? What are the solutions? I hope someone coul...

Casual Listener

Hello,   Since a month when I updated the last version of Spotify. My local files doesn't work on my phone anymore. I tried to synchronize the files again. But it doesn'nt work. Has some...

Peter__

Community Legend

770 Views

3 replies

0 likes

  • 770 Views
  • 3 replies
  • 0 likes

slow syncing on android

why spotify is very slow to syncing musics on android????

Casual Listener

why spotify is very slow to syncing musics on android????

pyrex_93

Regular

986 Views

3 replies

0 likes

  • 986 Views
  • 3 replies
  • 0 likes

Solved!! Question about local files on my phone

All, I just signed back up with premium spotify again, coming from Google All Access. I'm a little confused with not being able to find/see/play the local mp3 files that is on my phone. I searched online and see that I need to use the desktop app to ...

Casual Listener

All,   I just signed back up with premium spotify again, coming from Google All Access.  I'm a little confused with not being able to find/see/play the local mp3 files that is on my pho...

nutzzer

Casual Listener

4183 Views

3 replies

1 likes

  • 4183 Views
  • 3 replies
  • 1 likes

Bad App Quality

While Spotify celebrates their 10 million premium accounts... Since the user interface redesign (black background), the quality of the Android as well as the iOS app has been significantly reduced. A lot of crashes. When entering the app the playlist...

Newbie

While Spotify celebrates their 10 million premium accounts...   Since the user interface redesign (black background), the quality of the Android as well as the iOS app has been significantly...

danc27

Roadie

1049 Views

3 replies

2 likes

  • 1049 Views
  • 3 replies
  • 2 likes

After yesterda's update: songs are added multiple times to the queue

After yesterday's Android update, the songs are added exactly 5 times to the queue Steps to reproduce 1. Save an album for offline reproduction 2. Go to the album and click the first song. 3. Check the queue. All the songs in the album will be added ...

Regular

After yesterday's Android update, the songs are added exactly 5 times to the queue   Steps to reproduce   1. Save an album for offline reproduction 2. Go to the album and click th...

gire

Regular

1691 Views

8 replies

0 likes

  • 1691 Views
  • 8 replies
  • 0 likes

Galaxy S5: Keeping Screen Active in the Car.

How do I keep my Spotify screen active while in the car? I could do so with Pandora, but can't seem to figure out how to do it with Spotify. I like being able to "thumbs up" or thumbs down" a song while in the car.

Newbie

How do I keep my Spotify screen active while in the car?  I could do so with Pandora, but can't seem to figure out how to do it with Spotify. I like being able to "thumbs up" or thumbs down" a s...

Peter__

Community Legend

1291 Views

2 replies

0 likes

Active Screen
  • 1291 Views
  • 2 replies
  • 0 likes