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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115130 Views

27 replies

4 likes

  • 115130 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231494 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231494 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590894 Views

79 replies

3 likes

  • 590894 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485473 Views

580 replies

42 likes

Account
Free
  • 485473 Views
  • 580 replies
  • 42 likes

Android app user guide

Is there a guide to all of the user settings on the Android app somewhere on Spotify's ludicrously unhelpful website or did they think it wasn't necessary to explain what any of the settings actually do?

Music Fan

Is there a guide to all of the user settings on the Android app somewhere on Spotify's ludicrously unhelpful website or did they think it wasn't necessary to explain what any of the settings actually...

Andrews32

Roadie

1864 Views

3 replies

0 likes

  • 1864 Views
  • 3 replies
  • 0 likes

Can't find device following forced update (which deleted all offline music).

OK, I understand that you had to force an update (and, clearly, lots of people are not happy - in my opinion you should have allowed people to opt out for a period of time), however, this update appears to have also stopped my device from appearing o...

Newbie

OK, I understand that you had to force an update (and, clearly, lots of people are not happy - in my opinion you should have allowed people to opt out for a period of time), however, this update appe...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Internetdurchgang

Hallo, ich habe zur zeit kein WLan zur verfügugng, und nutze für updates die "internetdurchgang" funktion meines handys, nur kann spotify anscheinen nur über Wlan oder das mobile Datennetz snycronisiren. Hat jemand eine idee wir das auch über die "in...

Newbie

Hallo, ich habe zur zeit kein WLan zur verfügugng, und nutze für updates die "internetdurchgang" funktion meines handys, nur kann spotify anscheinen nur über Wlan oder das mobile Datennetz snycronisi...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Sugestão de configuração do app

Teria como voces adicionarem uma opção no app para dispositivos Android? Seria ao abrir o aplicativo ele iniciar uma playlist automaticamente, assim como o TuneIn faz atualmente. No meu caso eu usaria essa opção para que toda vez que eu entrar no car...

Casual Listener

Teria como voces adicionarem uma opção no app para dispositivos Android? Seria ao abrir o aplicativo ele iniciar uma playlist automaticamente, assim como o TuneIn faz atualmente. No meu caso eu usari...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Solved!! New spotify music

I dont have new app of spotify on my google play and i cant install it i cant install either new version of old spotify (i use htc desire android 2.2

Casual Listener

I dont have new app of spotify on my google play and i cant install it i cant install either new version of old spotify (i use htc desire android 2.2

n0thappy

Regular

1096 Views

4 replies

0 likes

  • 1096 Views
  • 4 replies
  • 0 likes

Upgrading Spotify in a country where it isn't available

Hi I have the following problem. I live in Poland and I registered for free trial of Spotify Premium there but i'm currently staying in Georgia for one more week. This morning I received an email from Spotify about this security breach and recommenda...

Regular

Hi   I have the following problem. I live in Poland and I registered for free trial of Spotify Premium there but i'm currently staying in Georgia for one more week. This morning I received a...

theo89

Regular

563 Views

2 replies

0 likes

  • 563 Views
  • 2 replies
  • 0 likes

No offline songs after update

(sorry for my bad english, I'm french) I'm a new user of spotify (I'm premium). I used deezer before. The problem : I just opened the android app. It said : "this version of spotify is not up to date please update" so I did (in the playstore) And the...

Regular

(sorry for my bad english, I'm french)   I'm a new user of spotify (I'm premium). I used deezer before.   The problem : I just opened the android app. It said : "this version of spo...

tommartin7

Newbie

1969 Views

4 replies

2 likes

  • 1969 Views
  • 4 replies
  • 2 likes

Offline Data to External SD

Dear Community! I am new to Spotify and this is my first premium month. First I want to tell that it is amazing!Unfortunatelly the new version saves the offline music to internal SD which is only 2GB. I tried clear cache, reinstall, upgrade from olde...

Casual Listener

Dear Community! I am new to Spotify and this is my first premium month. First I want to tell that it is amazing! Unfortunatelly the new version saves the offline music to internal SD which is only...

mllbp

Casual Listener

749 Views

4 replies

0 likes

  • 749 Views
  • 4 replies
  • 0 likes

Samsung Galaxy Ace, fix it?

Hello. So since the latest update, my Samsung galaxy ace is not compatible any longer. Because whenever i try to start Spotify it says i have to Download an update, and when i proceed to try and update it, It says Your Device is not compatible with t...

Casual Listener

Hello.   So since the latest update, my Samsung galaxy ace is not compatible any longer. Because whenever i try to start Spotify it says i have to Download an update, and when i proceed to...

Daniel

Community Legend

1656 Views

3 replies

1 likes

  • 1656 Views
  • 3 replies
  • 1 likes

Solved!! Want to save my music NOT on my SD card

After i had to install Spotify again i wanted to download my playlist again, but i noticed that Spotify said, there isnt enough space to download the playlist, so i checked where it is saving the playlist: it saves it on my SD card (there is only 1,2...

Casual Listener

After i had to install Spotify again i wanted to download my playlist again, but i noticed that Spotify said, there isnt enough space to download the playlist, so i checked where it is saving the pla...

Daniel

Community Legend

1212 Views

1 replies

0 likes

  • 1212 Views
  • 1 replies
  • 0 likes

Preview not available when sharing in Google Plus

I can't share in Google Plus any of my playlists or single tracks using my android phone. It prompts a message stating that a preview is not available but I can post a comment. Anyone experiencing this issue? Posted using the Spotify Community app by...

Gig Goer

I can't share in Google Plus any of my playlists or single tracks using my android phone. It prompts a message stating that a preview is not available but I can post a comment. Anyone experiencing th...

MoodySince1969

Gig Goer

885 Views

4 replies

0 likes

  • 885 Views
  • 4 replies
  • 0 likes

Haptic Feedback still an issue!!

I have read the forums here and other places up and down for a solution to make haptic feedback not vibrate my S3 while Spotify is playing... nothing works!! Please fix this! I pay for premium but find myself using Pandora at night because my phone v...

Regular

I have read the forums here and other places up and down for a solution to make haptic feedback not vibrate my S3 while Spotify is playing... nothing works!! Please fix this! I pay for premium but fi...

bfactor

Newbie

2569 Views

4 replies

0 likes

  • 2569 Views
  • 4 replies
  • 0 likes

New Spotify and SD Card

hi, The new version is released and i have not disk space for my playlists. who i can save the playlist on a sd card?The old version can do it.

Casual Listener

hi, The new version is released and i have not disk space for my playlists. who i can save the playlist on a sd card? The old version can do it.    

tekchic

Casual Listener

686 Views

2 replies

0 likes

  • 686 Views
  • 2 replies
  • 0 likes

Can't open spotify!

I did the download of spotify and when I'm about to open it, it says that I have the old version of spotify and when I try to download the new version says that it's not compatible, so I can use spotify because it says that I have to download the new...

Newbie

I did the download of spotify and when I'm about to open it, it says that I have the old version of spotify and when I try to download the new version says that it's not compatible, so I can use spot...

Liam

Community Legend

759 Views

3 replies

0 likes

  • 759 Views
  • 3 replies
  • 0 likes

Update to 0.7.9.1170 erases everything!

Hi, I updated to 0.7.9.1170 on Samsung Galaxy S4 Andriod 4.2.2 and everything has been erased! I am a premium member and it thinks I have the free version. All my playlists have disappeared, and there are no more downloaded/offline songs. It's like I...

Regular

Hi, I updated to 0.7.9.1170 on Samsung Galaxy S4 Andriod 4.2.2 and everything has been erased! I am a premium member and it thinks I have the free version. All my playlists have disappeared, an...

Peter__

Community Legend

788 Views

4 replies

0 likes

  • 788 Views
  • 4 replies
  • 0 likes

Forced upgrade not logging in

Please help. I was forced to upgrade the up on a HTC One SV Now the Facebook Log in is not working. Tried uninstalling and reinstalling. Turning phone off and on. not happy

Newbie

Please help. I was forced to upgrade the up on a HTC One SV Now the Facebook Log in is not working. Tried uninstalling and reinstalling. Turning phone off and on.   not happy 😞

Peter__

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

extreme quality on free account?

after the update im able to use extreme quality on my free account is this intentional?

Roadie

after the update im able to use extreme quality on my free account is this intentional?

Merik

Community Legend

1311 Views

5 replies

0 likes

  • 1311 Views
  • 5 replies
  • 0 likes

Not logging in properly on android

I have the android client on my phone and everything works as expected. However, when I try to use the android client on my tablet I can't log in properly. My username and password work fine but none of my playlists appear and it shows me as unsubscr...

Casual Listener

I have the android client on my phone and everything works as expected. However, when I try to use the android client on my tablet I can't log in properly.   My username and password work fi...

stefd

Casual Listener

681 Views

3 replies

0 likes

  • 681 Views
  • 3 replies
  • 0 likes

Samsung S5 not working after Upgrade error "24"

This morning I upgraded my S5 as per the instructions and now the app does not work at all. I am constantly getting the error 24 code. I have uninstalled the app and downloaded the latest from Google play. I have cleared all the app cache and data bu...

Newbie

This morning I upgraded my S5 as per the instructions and now the app does not work at all. I am constantly getting the error 24 code. I have uninstalled the app and downloaded the latest from Goog...

Peter__

Community Legend

850 Views

1 replies

1 likes

  • 850 Views
  • 1 replies
  • 1 likes