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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111116 Views

26 replies

3 likes

  • 111116 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223607 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223607 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580752 Views

79 replies

3 likes

  • 580752 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478191 Views

577 replies

40 likes

Account
Free
  • 478191 Views
  • 577 replies
  • 40 likes

Samsung S5 not working after Upgrade error "24"

This morning I upgraded my S5 as per the instructions and now the app does not work at all. I am constantly getting the error 24 code. I have uninstalled the app and downloaded the latest from Google play. I have cleared all the app cache and data bu...

Newbie

This morning I upgraded my S5 as per the instructions and now the app does not work at all. I am constantly getting the error 24 code. I have uninstalled the app and downloaded the latest from Goog...

Peter__

Community Legend

846 Views

1 replies

1 likes

  • 846 Views
  • 1 replies
  • 1 likes

The Worst App in the World EVER

This must be the worst music app in android right now. It locks app constantly when skipping tracks, independent of the connection or whether the music is stored on the device. It is really frustrating to use it and even more frustrating to know you ...

Regular

This must be the worst music app in android right now. It locks app constantly when skipping tracks, independent of the connection or whether the music is stored on the device. It is really frustra...

toneg2002

Newbie

3821 Views

12 replies

5 likes

  • 3821 Views
  • 12 replies
  • 5 likes

Downloaded non-Spotify tracks gone after most recent update

With the most recent update, which apparently necessitated downloading an entire new version of the Spotify app from the Play Store, the 500ish tracks I had downloaded under the previous version are now showing as unavailable and cannot be played. No...

Newbie

With the most recent update, which apparently necessitated downloading an entire new version of the Spotify app from the Play Store, the 500ish tracks I had downloaded under the previous version are ...

RolandVoss

Casual Listener

861 Views

4 replies

0 likes

  • 861 Views
  • 4 replies
  • 0 likes

Version of spotify no longer supported after Galaxy s3 firmware update

Description Download and updated Galaxy s3 firmware this morning and can no longer open spotify. Message displays "You need to update spotify, This version of Spotify is no longer supported. Please go to google play and install the new version. I uni...

Newbie

Description Download and updated Galaxy s3 firmware this morning and can no longer open spotify. Message displays "You need to update spotify, This version of Spotify is no longer supported. Please...

Peter__

Community Legend

1039 Views

1 replies

0 likes

  • 1039 Views
  • 1 replies
  • 0 likes

Android 4.2 not working. Please help!

All of a sudden I have a major problem.My phone boots up fine and ends up at the lock screen. When I swipe to unlock all I get is the screen flashing alternate blue and black - no keys work - all I can do is take out the battery and start again! I ha...

Newbie

All of a sudden I have a major problem. My phone boots up fine and ends up at the lock screen. When I swipe to unlock all I get is the screen flashing alternate blue and black - no keys work - all I...

thetruetc

Newbie

1361 Views

2 replies

0 likes

  • 1361 Views
  • 2 replies
  • 0 likes

Wont work while having internet connection.

Hi, today when I started spotify on my phone (samsung galaxy S4) it just froze. I couldnt do anything. So i tried a couple of thngs to make it work and after a few minutes i figured out that I could play my downloaded playlist only if I had no intern...

Newbie

Hi, today when I started spotify on my phone (samsung galaxy S4) it just froze. I couldnt do anything. So i tried a couple of thngs to make it work and after a few minutes i figured out that I could ...

kbrooksc

Community Legend

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

the last spotify upgrade not work un my android MIUI & phone Xiaomi MI2S

Today, 28 may, after the last Spotify upgrade from play Google, it's impossible login from Spotify because the app not access to wifi or cellular data. The other app works fine. My phone is Xiaomi MI2s with miui 4.5.23. anyone have any idea ?

Newbie

Today, 28 may, after the last Spotify upgrade from play Google, it's impossible login from Spotify because the app not access to wifi or cellular data. The other app works fine. My phone is Xiaomi ...

567 Views

0 replies

0 likes

  • 567 Views
  • 0 replies
  • 0 likes

Why has downloaded albums list changed?

In the past, when I went to my albums and limited it to "offline content only", it only showed albums in which I had downloaded all songs. As of this weekend, it showed any albums on which I had downloaded even one song. (For example, if I had a song...

Music Fan

In the past, when I went to my albums and limited it to "offline content only", it only showed albums in which I had downloaded all songs.   As of this weekend, it showed any albums on which...

Peter__

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

How do I store songs on my SD-card?

Why does it have to be so FµCKING difficult to just put an option on the app so that I can chose where to install my music? I have a 128 GB SD-card, Galaxy S5.

Roadie

Why does it have to be so FµCKING difficult to just put an option on the app so that I can chose where to install my music? I have a 128 GB SD-card, Galaxy S5.

SpiderByte

Roadie

1284 Views

2 replies

0 likes

  • 1284 Views
  • 2 replies
  • 0 likes

Won't sync local files

hiya, i'm a premium member like most of us (duh) I connect to my router wifi (the same internet my computer is connected to) I can see my phone in the devices, the problem is it says like its syncing but my phone keeps appearing and dissappearing fro...

Visitor

hiya, i'm a premium member like most of us (duh)   I connect to my router wifi (the same internet my computer is connected to) I can see my phone in the devices, the problem is it says lik...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Solved!! May 27 new version - can't move bass boost control

No matter if flat or whatever setting, bass boost is set too high and I can't move it. Control appears to stay disabled and grayed out when equalizer is turned on. This was not a problem until I got new build. GS3 I9300 with Android 4.2.2 Is there a ...

Roadie

No matter if flat or whatever setting, bass boost is set too high and I can't move it. Control appears to stay disabled and grayed out when equalizer is turned on. This was not a problem until I got ...

Baroninkjet

Roadie

2290 Views

1 replies

0 likes

  • 2290 Views
  • 1 replies
  • 0 likes

Important Notice to Our Users

We’ve become aware of some unauthorized access to our systems and internal company data and we wanted to let you know the steps we’re taking in response. As soon as we were aware of this issue we immediately launched an investigation. Information sec...

Spotify

We’ve become aware of some unauthorized access to our systems and internal company data and we wanted to let you know the steps we’re taking in response. As soon as we were aware of this issue we imm...

2710 Views

0 replies

1 likes

  • 2710 Views
  • 0 replies
  • 1 likes

Songs skip after few seconds to next on hTC One

When playing spotify in offline mode it starts forwarding to the next song after few seconds and then again to the next etc. It is then hard to even turn off the app. Restarting the phone does not help. Also reinstalling the app did not work. What to...

Newbie

When playing spotify in offline mode it starts forwarding to the next song after few seconds and then again to the next etc. It is then hard to even turn off the app. Restarting the phone does not he...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

Download all playlists at once

Hi. I have a lot of playlists and some of them have hundreds of songs. I have bought a 128 GB SD-card for my smarphone and would like to download all the playlists at once instead of one at a time. Is there a function to do this? Or do I have to pres...

Roadie

Hi. I have a lot of playlists and some of them have hundreds of songs. I have bought a 128 GB SD-card for my smarphone and would like to download all the playlists at once instead of one at a time. I...

SpiderByte

Roadie

2924 Views

4 replies

0 likes

  • 2924 Views
  • 4 replies
  • 0 likes

Song pauses and playlists turn to "Loading" -> App crashes

Ever since Spotify switched to "My Music", I am unable to go back to the playlist or My Music view or the currently playing song stops playing and all of my playlists switch from their names to "Loading" for a long time. Eventually they either reload...

Casual Listener

Ever since Spotify switched to "My Music",  I am unable to go back to the playlist or My Music view or the currently playing song stops playing and all of my playlists switch from their names to...

danielranson

Music Fan

2493 Views

15 replies

1 likes

  • 2493 Views
  • 15 replies
  • 1 likes

Spotify Connect re-buffering

I am playing from Android to Yamaha receiver via Spotify Connect. 90% of time, song will start playing and then cut out (re-buffer?) a couple of seconds into it. After that, it plays fine. Anyone else experiencing this? Is there a solution? p.s. Is t...

Roadie

I am playing from Android to Yamaha receiver via Spotify Connect. 90% of time, song will start playing and then cut out (re-buffer?)  a couple of seconds into it. After that, it plays fine. &n...

user-removed

Not applicable

761 Views

1 replies

0 likes

  • 761 Views
  • 1 replies
  • 0 likes

Samsung galaxy S3 mini spotify airplay

Hi, I have a samsung galaxy s3 mini and having some problems with spotify connect. I've got a sony SA-NS510 and can't play music from my mobile phone on that music box while my father with his Iphone can do it . I hope you have an answer for me.

Newbie

Hi, I have a samsung galaxy s3 mini and having some problems with spotify connect. I've got a sony SA-NS510 and can't play music from my mobile phone on that music box while my father with his Iphone...

Baroninkjet

Roadie

1385 Views

2 replies

0 likes

  • 1385 Views
  • 2 replies
  • 0 likes

Save to "Your Music"

Is there a way to save a complete playlist on android to Your Music? On the PC i can drag & drop but how can i do it on Android?

Roadie

Is there a way to save a complete playlist on android to Your Music? On the PC i can drag & drop but how can i do it on Android?

PeterMuc

Roadie

1077 Views

4 replies

0 likes

  • 1077 Views
  • 4 replies
  • 0 likes

Installing Older Versions

Is there any way to download and install older versions of the Android Spotify Client? I have been having persistent problems with bluetooth (reported elsewhere) and as a last ditch attempt would like to try some of the older versions - either to fin...

Regular

Is there any way to download and install older versions of the Android Spotify Client?    I have been having persistent problems with bluetooth (reported elsewhere) and as a last ditch ...

admay

Regular

1632 Views

2 replies

0 likes

  • 1632 Views
  • 2 replies
  • 0 likes