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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Rarezzz

Visitor

384335 Views

543 replies

34 likes

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Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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I dont have new version of spotify (1.0.0.82) on my phone :(

I dont have new version of spotify on htc desire with android 2.2 i didnt even have new version before this i just have on google play old spotify version and i really want this new look i like it (i`ve tried apks too)

Casual Listener

I dont have new version  of spotify on htc desire with android 2.2  i didnt even have new version before this i just have on google play old spotify version and i really want this new ...

Peter__

Community Legend

566 Views

4 replies

0 likes

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Shuffle Play Should Not Skip Current Song

It should skip to the next random song AFTER the current song is finished. This is basic stuff. I can only imagine the wonky Spotify interface ideas which originated in the country who brought the world Driving on the Wrong Side if the Road.

Regular

It should skip to the next random song AFTER the current song is finished. This is basic stuff. I can only imagine the wonky Spotify interface ideas which originated in the country who brough...

Peter__

Community Legend

344 Views

1 replies

0 likes

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Bluetooth problem on HTC One

I love Spotify. I'm a premium member and Spotify has completely changed how I listened to music and made purchases. New problem with the app though. If you're streaming through a Bluetooth device, Spotify will not show you what is playing currently a...

Casual Listener

I love Spotify. I'm a premium member and Spotify has completely changed how I listened to music and made purchases. New problem with the app though. If you're streaming through a Bluetooth device, Sp...

325 Views

0 replies

1 likes

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  • 1 likes

shuffle button

Hello wanted to ask if it is possible to make shuffle button biger in New spotify ( 1.0.0.82) because in the landscape its very difficult to push. It's on htc one, so may screen isn't small or bad resolution. Maybe it be great if it was at the bottom...

Newbie

Hello wanted to ask if it is possible to make shuffle button biger in New spotify ( 1.0.0.82) because in the landscape its very difficult to push. It's on htc one, so may screen isn't small or bad re...

370 Views

0 replies

0 likes

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Crashes on start after latest updated

I'm on a Nexus 5 with Android 4.4.2. After updating Spotify to 1.0.0.82, the app crashes immediately on start every time. I've tried reinstalling as well.

Newbie

I'm on a Nexus 5 with Android 4.4.2. After updating Spotify to 1.0.0.82, the app crashes immediately on start every time. I've tried reinstalling as well.

MaxPot

Newbie

630 Views

3 replies

0 likes

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Premium fail

Spotify, I upgraded to your premium account on my computer but the premium is not being recognized by my Galaxy S4 (at&t). It's pretty frustrating that nearly none of my playlists are now showing up on my phone. Please help me resolve this issue. Tha...

Newbie

Spotify,   I upgraded to your premium account on my computer but the premium is not being recognized by my Galaxy S4 (at&t). It's pretty frustrating that nearly none of my playlists are ...

Greg

Roadie

1597 Views

21 replies

0 likes

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Bluetooth playback ALMOST perfect

Hi.. Im using spotify on my Samsung Galaxy S4 to play music in my car. Track Info works, prev track/next track/play/pause works, but ELAPSED TIME and TRACKSEEK (fastforward or fastrewind) does not. Same goes for different kinds of headsets I've tried...

Casual Listener

Hi..   Im using spotify on my Samsung Galaxy S4 to play music in my car. Track Info works, prev track/next track/play/pause works, but ELAPSED TIME and TRACKSEEK (fastforward or fastrewind) ...

JørgenE

Casual Listener

592 Views

3 replies

0 likes

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spotify doesnt download fo my sd card but deezer does why?

Recently bought handset with low phone memory but large expandable memory. Spotify will not use the expandable memory card. Moved to Deezer and it has the option to save where I choose. Why doesnt Spotify? Another reason I just stopped subscribing an...

Visitor

Recently bought handset with low phone memory but large expandable memory. Spotify will not use the expandable memory card. Moved to Deezer and it has the option to save where I choose. Why doesnt Sp...

user-removed

Not applicable

1010 Views

2 replies

0 likes

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Solved!! Confirm you're sill a Premium User

Hey, since this morning I have the problem, that when I want to go into offline modus I get the message "Go online and confirm you're still a premium user". I can't confirm this anywhere and on my laptop everythings fine. Does anyone have the same pr...

Casual Listener

Hey,   since this morning I have the problem, that when I want to go into offline modus I get the message "Go online and confirm you're still a premium user". I can't confirm this anywhere a...

Strieface

Music Fan

1977 Views

2 replies

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Is the shuffle mode really shuffle?

Hi! I very often use the shuffle mode to play all song in my Spotify Library. Usually I use Spotify when I go to work by bike for 40 minutes. In my library I have about 430 song. My observation is that, there is a set of few songs that are served me ...

Newbie

Hi! I very often use the shuffle mode to play all song in my Spotify Library. Usually I use Spotify when I go to work by bike for 40 minutes. In my library I have about 430 song. My observation i...

230 Views

0 replies

0 likes

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Solved!! Samsung galaxy S3 Spotify & BEATS Wireless

Hi, When i want to listening spotify with my wireless headphones it doesnt work (through bluetooth). Sound is just playing from mobile device. Is there any solution? Thanks for any advice! mobile: Samsung Galaxy S3 OS: Android headphones: BEATS Wirel...

Casual Listener

Hi,   When i want to listening spotify with my wireless headphones it doesnt work (through bluetooth). Sound is just playing from mobile device. Is there any solution? Thanks for any ad...

user-removed

Not applicable

838 Views

3 replies

0 likes

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Crashes on my Blu vivo hd

I downloaded the spotify app on my blu vivo hd but the app keep on crashing after a few seconds. I tried restart but still the same. My device has 1GB RAM which I think is definitely sufficent to support this app. So what is going on?

Newbie

I downloaded the spotify app on my blu vivo hd but the app keep on crashing after a few seconds. I tried restart but still the same. My device has 1GB RAM which I think is definitely sufficent to sup...

user-removed

Not applicable

311 Views

1 replies

0 likes

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Not able to sync with LG G2 (Android 4.3)

I am not able to sync with my Android (LG2, Android 4.3) device. The device is not even showing under Devices. Have tried all the tips in this forum I could find: - fresh install of Spotify on my phone, cache deleted, old files deleted etc - router r...

Casual Listener

I am not able to sync with my Android (LG2, Android 4.3) device. The device is not even showing under Devices. Have tried all the tips in this forum I could find:   - fresh install of Spotif...

Peter__

Community Legend

454 Views

3 replies

0 likes

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Local Files

How do I download my local files? It said i can sync them but i can't choose which one to listen to, I can only shuffle the music instead of listening to them in order.

Newbie

How do I download my local files? It said i can sync them but i can't choose which one to listen to, I can only shuffle the music instead of listening to them in order.

Peter__

Community Legend

272 Views

1 replies

0 likes

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HELP!!!!

HELP DESPERATELY NEEDED. I HAVE SMASHED MY GALAXY SAMSUNG AND IT WILL NOT SWITCH ON. HOW DO I GET ALL OF MY SPOTIFY MUSIC ON MY LAPTOP IF I CANT TURN PHONE ON?

Newbie

HELP DESPERATELY NEEDED. I HAVE SMASHED MY GALAXY SAMSUNG AND IT WILL NOT SWITCH ON. HOW DO I GET ALL OF MY SPOTIFY MUSIC ON MY LAPTOP IF I CANT TURN PHONE ON?

Merik

Community Legend

466 Views

2 replies

0 likes

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Device not showing in Available Devices

I have a rooted Samsung Android tablet (Tab 10.1). I have installed the AirAudio app, which in theory lets you stream Spotify to a device such as an Airport Express (I have one).I have just signed up for a 30 day trial of Spotify premium and I'm usin...

Newbie

I have a rooted Samsung Android tablet (Tab 10.1). I have installed the AirAudio app, which in theory lets you stream Spotify to a device such as an Airport Express (I have one). I have just signe...

637 Views

0 replies

0 likes

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Unable to login / use anything online while on 3G / 4G

Hi all, I hope somebody can help, because this is causing me real issues and makes my premium subscription almost useless. I have just got a new android phone (Samsung Galaxy S5), the problem has started since i got the new phone, so it seems like th...

Casual Listener

Hi all,   I hope somebody can help, because this is causing me real issues and makes my premium subscription almost useless. I have just got a new android phone (Samsung Galaxy S5), the prob...

Merik

Community Legend

512 Views

3 replies

0 likes

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playlist wont download

My playlist wont download so I can listen offline. Its says I dont have enough device storage but my phone says I have 18 gb available. I have galaxy note 3. Please help

Newbie

My playlist wont download so I can listen offline. Its says I dont have enough device storage but my phone says I have 18 gb available. I have galaxy note 3. Please help

user-removed

Not applicable

361 Views

1 replies

0 likes

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Phone Won't Play Downloaded Local Files

Hello, I am using the latest version of spotify on my macbook pro, and my Galaxy note 3. My phone will not play any local files that i have on my computer. i have synced them to my phone through the cable and being connected on the same Wi-Fi, so its...

Casual Listener

Hello, I am using the latest version of spotify on my macbook pro, and my Galaxy note 3. My phone will not play any local files that i have on my computer. i have synced them to my phone through the ...

442 Views

0 replies

0 likes

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spotify app stutters

I've had this app for someone now and since the new update came out a few days ago all my playlist were undownloaded and trying to re download them starts and stops and wipes all of it. I've log out and in multiple time uninstalled the app as well an...

Casual Listener

I've had this app for someone now and since the new update came out a few days ago all my playlist were undownloaded and trying to re download them starts and stops and wipes all of it. I've log out ...

jroshan

Casual Listener

538 Views

2 replies

0 likes

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