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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

409506 Views

554 replies

37 likes

Account
Free
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  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8916 Views

0 replies

7 likes

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Solved!! Artist top tracks disappeared 1.0.0.82

When browsing, I tend to find an artist I haven't heard before with search and look through their list of top tracks. This list has disappeared with the most recent update.Has it gone for good, or has it moved somewhere non obvious. It was my most us...

Visitor

When browsing, I tend to find an artist I haven't heard before with search and look through their list of top tracks. This list has disappeared with the most recent update. Has it gone for good, o...

kbrooksc

Community Legend

449 Views

1 replies

0 likes

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The first song plays two times

When I start my spotify on Android (Nexus 5) The program shows a bar in the bottom with the song that was playing the last time, with a play button. I usally click on play just to get back were I was listen before ( really nice feature btw ). But the...

Newbie

When I start my spotify on Android (Nexus 5)  The program shows a bar in the bottom with the song that was playing the last time, with a play button. I usally click on play just to get back ...

211 Views

0 replies

0 likes

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KitKat SD Card issues solved

Just a heads up. If you haven't already got it an update has been pushed to the Play Store which is said to fix the issue people have been having using an SD card on kit kat devices

Community Legend

Just a heads up. If you haven't already got it an update has been pushed to the Play Store which is said to fix the issue people have been having using an SD card on kit kat devices

Bimbs

Newbie

4320 Views

4 replies

0 likes

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spotify turns down volume on other apps

This is new to the last update or 2: When another app played sound, spotify used to pause until the other app shut up. Great, as I used Spotify and my navigation app simultaneously while driving. Now it keeps playing, but both apps are at a lower vol...

Visitor

This is new to the last update or 2:   When another app played sound, spotify used to pause until the other app shut up.  Great, as I used Spotify and my navigation app simultaneously w...

Peter__

Community Legend

2917 Views

1 replies

0 likes

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Free but not working ?

So the new update claims that spotify IS available free on mobile devices ? However, on my windows phone however, it is not. Every time I start it, requires a new login. After login, claims that I need a premium account to use. Even if I dont click o...

Music Fan

So the new update claims that spotify IS available free on mobile devices ? However, on my windows phone however, it is not. Every time I start it, requires a new login. After login, claims that ...

PJFRY

Music Fan

664 Views

5 replies

0 likes

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mark album as favourite or rate it

hi all, would like the option to mark an album i have saved in my music as a favourite, or rate it i have asked spotify support and this isnt supported .... yet .... i hope cheers dan

Visitor

hi all, would like the option to mark an album i have saved in my music as a favourite, or rate it i have asked spotify support and this isnt supported .... yet .... i hope 🙂 cheers dan

236 Views

0 replies

0 likes

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Error message on start up

=== START OF TEMPLATE === Description Opening spotify from device, error message displays as per image. Selecting okay leave a spotify fromt page, but nothing else. The error mesage can be cancelled by presing okay twice, but the application remains ...

Casual Listener

 === START OF TEMPLATE ===   Description Opening spotify from device, error message displays as per image. Selecting okay leave a spotify fromt page, but nothing else. The error mesag...

zem2000

Casual Listener

650 Views

3 replies

0 likes

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[HELP] Random Not Working

Hi, Is it me or everytime I play my lists with "Random" option on, I heard the same songs and I missed lot of them which are never played? Random seems just a pre-defined list of songs and the rest are discarded... I know in random which is going to ...

Music Fan

Hi,   Is it me or everytime I play my lists with "Random" option on, I heard the same songs and I missed lot of them which are never played? Random seems just a pre-defined list of songs a...

270 Views

0 replies

0 likes

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Solved!! 0.7.9.1170, bug? Several artists in "Your music" with 0 tracks? (I have no albums or songs added)

Today the new Android-app was released to my device and I updated. For some strange reason I now on my Android device have 20 artists in my artists-list, all with 0 tracks. They are not displayed on the PC or on iPhone I have not added any songs or a...

Music Fan

Today the new Android-app was released to my device and I updated. For some strange reason I now on my Android device have 20 artists in my artists-list, all with 0 tracks. They are not displayed on ...

andedrunkard

Roadie

3433 Views

22 replies

0 likes

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blue tooth sound maxed out

I have 0.7.9.1170. A nexus 5 rooted with standard ROM. After the last update the BT volume get maxed out when I get a notification. Have anyone seen this problem?It doesn't happen when I use other media players. TIADaniel

Music Fan

I have 0.7.9.1170. A nexus 5 rooted with standard ROM. After the last update the BT volume get maxed out when I get a notification. Have anyone seen this problem? It doesn't happen when I use ...

Varazir

Music Fan

645 Views

3 replies

0 likes

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One small annoyance with the new update for Android

I noticed this while browsing the album, the status bar is transparent. But when I'm on the Now Playing screen, the status bar goes back to the dark gradient bar. Why not keep it transparent? Please refer to my screenshots. Thanks.

Newbie

I noticed this while browsing the album, the status bar is transparent. But when I'm on the Now Playing screen, the status bar goes back to the dark gradient bar. Why not keep it transparent? Please ...

Peter__

Community Legend

360 Views

1 replies

0 likes

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can't see my top lists for songs on mobile (android)

since the new android update i wasn't able to view my top played songs from my profile. I can only see top artists on my profile. i would like to have this feature back since i used it very much. Please respond. kind regards: long time mobile user

Casual Listener

since the new android update i wasn't able to view my top played songs from my profile. I can only see top artists on my profile. i would like to have this feature back since i used it very much. &...

Peter__

Community Legend

523 Views

1 replies

0 likes

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Updating my Galaxy S3

Hi Spotify, I have a premium account and every time I update Spotify on mt Galaxy S3, I loose all my downloaded music!! I then have to re sync my device and download it all again!! Why is this happening??? Regards Mark

Casual Listener

Hi Spotify,   I have a premium account and every time I update Spotify on mt Galaxy S3, I loose all my downloaded music!! I then have to re sync my device and download it all again!! &nbsp...

Daniel

Community Legend

569 Views

3 replies

0 likes

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Solved!! Your Songs, Your Albums, and/or Your Artists Offline

Before the "Paint it Black" update, I had a problem with needing to individually add every playlist I had created. I was hoping that Your Music would be the solution to my problem. However, because my device doesn't have the space to sync with all pl...

Music Fan

Before the "Paint it Black" update, I had a problem with needing to individually add every playlist I had created. I was hoping that Your Music would be the solution to my problem.   However...

KylePerkuhn

Music Fan

664 Views

2 replies

0 likes

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offline playlists with songs I don't want

Is there a way to download a playlist (offline) and delete those 1 or 3 songs I dont like? I could get about a GB of free memory on my android without those songs.

Regular

Is there a way to download a playlist (offline) and delete those 1 or 3 songs I dont like? I could get about a GB of free memory on my android without those songs.

josemebius

Regular

385 Views

2 replies

0 likes

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Audio effects gone?

Was the Audio effects section of the settings removed after the 0.7.9 update? Can't seem to find it. Thanks

Casual Listener

Was the Audio effects section of the settings removed after the 0.7.9 update? Can't seem to find it. Thanks

prodigy10690

Casual Listener

524 Views

2 replies

0 likes

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Solved!! Tha Carter V and "X"

Tha Carter V by lil wayne was supposed to be released today May 5th. Ive searched multiple times and cant find the album. The album "X" By chris brown is also supposed to release today and also is not on spotify. What is going on?

Casual Listener

Tha Carter V by lil wayne was supposed to be released today May 5th. Ive searched multiple times and cant find the album. The album "X" By chris brown is also supposed to release today and also is no...

Peter__

Community Legend

1112 Views

3 replies

0 likes

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I dont have new version of spotify (1.0.0.82) on my phone :(

I dont have new version of spotify on htc desire with android 2.2 i didnt even have new version before this i just have on google play old spotify version and i really want this new look i like it (i`ve tried apks too)

Casual Listener

I dont have new version  of spotify on htc desire with android 2.2  i didnt even have new version before this i just have on google play old spotify version and i really want this new ...

Peter__

Community Legend

595 Views

4 replies

0 likes

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Shuffle Play Should Not Skip Current Song

It should skip to the next random song AFTER the current song is finished. This is basic stuff. I can only imagine the wonky Spotify interface ideas which originated in the country who brought the world Driving on the Wrong Side if the Road.

Regular

It should skip to the next random song AFTER the current song is finished. This is basic stuff. I can only imagine the wonky Spotify interface ideas which originated in the country who brough...

Peter__

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes