Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
373230 Views
540 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I have 0.7.9.1170. A nexus 5 rooted with standard ROM. After the last update the BT volume get maxed out when I get a notification. Have anyone seen this problem?It doesn't happen when I use other media players. TIADaniel
I have 0.7.9.1170. A nexus 5 rooted with standard ROM. After the last update the BT volume get maxed out when I get a notification. Have anyone seen this problem? It doesn't happen when I use ...
Music Fan
607 Views
3 replies
0 likes
I noticed this while browsing the album, the status bar is transparent. But when I'm on the Now Playing screen, the status bar goes back to the dark gradient bar. Why not keep it transparent? Please refer to my screenshots. Thanks.
I noticed this while browsing the album, the status bar is transparent. But when I'm on the Now Playing screen, the status bar goes back to the dark gradient bar. Why not keep it transparent? Please ...
Community Legend
327 Views
1 replies
0 likes
Community Legend
417 Views
1 replies
0 likes
since the new android update i wasn't able to view my top played songs from my profile. I can only see top artists on my profile. i would like to have this feature back since i used it very much. Please respond. kind regards: long time mobile user
since the new android update i wasn't able to view my top played songs from my profile. I can only see top artists on my profile. i would like to have this feature back since i used it very much. &...
Community Legend
485 Views
1 replies
0 likes
Hi Spotify, I have a premium account and every time I update Spotify on mt Galaxy S3, I loose all my downloaded music!! I then have to re sync my device and download it all again!! Why is this happening??? Regards Mark
Hi Spotify, I have a premium account and every time I update Spotify on mt Galaxy S3, I loose all my downloaded music!! I then have to re sync my device and download it all again!!  ...
Community Legend
518 Views
3 replies
0 likes
Before the "Paint it Black" update, I had a problem with needing to individually add every playlist I had created. I was hoping that Your Music would be the solution to my problem. However, because my device doesn't have the space to sync with all pl...
Before the "Paint it Black" update, I had a problem with needing to individually add every playlist I had created. I was hoping that Your Music would be the solution to my problem. However...
Music Fan
620 Views
2 replies
0 likes
Is there a way to download a playlist (offline) and delete those 1 or 3 songs I dont like? I could get about a GB of free memory on my android without those songs.
Is there a way to download a playlist (offline) and delete those 1 or 3 songs I dont like? I could get about a GB of free memory on my android without those songs.
Regular
347 Views
2 replies
0 likes
Was the Audio effects section of the settings removed after the 0.7.9 update? Can't seem to find it. Thanks
Was the Audio effects section of the settings removed after the 0.7.9 update? Can't seem to find it. Thanks
Casual Listener
464 Views
2 replies
0 likes
Tha Carter V by lil wayne was supposed to be released today May 5th. Ive searched multiple times and cant find the album. The album "X" By chris brown is also supposed to release today and also is not on spotify. What is going on?
Tha Carter V by lil wayne was supposed to be released today May 5th. Ive searched multiple times and cant find the album. The album "X" By chris brown is also supposed to release today and also is no...
Community Legend
1067 Views
3 replies
0 likes
I dont have new version of spotify on htc desire with android 2.2 i didnt even have new version before this i just have on google play old spotify version and i really want this new look i like it (i`ve tried apks too)
I dont have new version of spotify on htc desire with android 2.2 i didnt even have new version before this i just have on google play old spotify version and i really want this new ...
Community Legend
545 Views
4 replies
0 likes
It should skip to the next random song AFTER the current song is finished. This is basic stuff. I can only imagine the wonky Spotify interface ideas which originated in the country who brought the world Driving on the Wrong Side if the Road.
It should skip to the next random song AFTER the current song is finished. This is basic stuff. I can only imagine the wonky Spotify interface ideas which originated in the country who brough...
Community Legend
334 Views
1 replies
0 likes
I love Spotify. I'm a premium member and Spotify has completely changed how I listened to music and made purchases. New problem with the app though. If you're streaming through a Bluetooth device, Spotify will not show you what is playing currently a...
I love Spotify. I'm a premium member and Spotify has completely changed how I listened to music and made purchases. New problem with the app though. If you're streaming through a Bluetooth device, Sp...
310 Views
0 replies
1 likes
Hello wanted to ask if it is possible to make shuffle button biger in New spotify ( 1.0.0.82) because in the landscape its very difficult to push. It's on htc one, so may screen isn't small or bad resolution. Maybe it be great if it was at the bottom...
Hello wanted to ask if it is possible to make shuffle button biger in New spotify ( 1.0.0.82) because in the landscape its very difficult to push. It's on htc one, so may screen isn't small or bad re...
357 Views
0 replies
0 likes
I'm on a Nexus 5 with Android 4.4.2. After updating Spotify to 1.0.0.82, the app crashes immediately on start every time. I've tried reinstalling as well.
I'm on a Nexus 5 with Android 4.4.2. After updating Spotify to 1.0.0.82, the app crashes immediately on start every time. I've tried reinstalling as well.
Newbie
623 Views
3 replies
0 likes
Spotify, I upgraded to your premium account on my computer but the premium is not being recognized by my Galaxy S4 (at&t). It's pretty frustrating that nearly none of my playlists are now showing up on my phone. Please help me resolve this issue. Tha...
Spotify, I upgraded to your premium account on my computer but the premium is not being recognized by my Galaxy S4 (at&t). It's pretty frustrating that nearly none of my playlists are ...
Roadie
1499 Views
21 replies
0 likes
Hi.. Im using spotify on my Samsung Galaxy S4 to play music in my car. Track Info works, prev track/next track/play/pause works, but ELAPSED TIME and TRACKSEEK (fastforward or fastrewind) does not. Same goes for different kinds of headsets I've tried...
Hi.. Im using spotify on my Samsung Galaxy S4 to play music in my car. Track Info works, prev track/next track/play/pause works, but ELAPSED TIME and TRACKSEEK (fastforward or fastrewind) ...
Casual Listener
583 Views
3 replies
0 likes
Recently bought handset with low phone memory but large expandable memory. Spotify will not use the expandable memory card. Moved to Deezer and it has the option to save where I choose. Why doesnt Spotify? Another reason I just stopped subscribing an...
Recently bought handset with low phone memory but large expandable memory. Spotify will not use the expandable memory card. Moved to Deezer and it has the option to save where I choose. Why doesnt Sp...
Not applicable
1001 Views
2 replies
0 likes
Hey, since this morning I have the problem, that when I want to go into offline modus I get the message "Go online and confirm you're still a premium user". I can't confirm this anywhere and on my laptop everythings fine. Does anyone have the same pr...
Hey, since this morning I have the problem, that when I want to go into offline modus I get the message "Go online and confirm you're still a premium user". I can't confirm this anywhere a...
Music Fan
1966 Views
2 replies
0 likes
Hi! I very often use the shuffle mode to play all song in my Spotify Library. Usually I use Spotify when I go to work by bike for 40 minutes. In my library I have about 430 song. My observation is that, there is a set of few songs that are served me ...
Hi! I very often use the shuffle mode to play all song in my Spotify Library. Usually I use Spotify when I go to work by bike for 40 minutes. In my library I have about 430 song. My observation i...
221 Views
0 replies
0 likes
Hi, When i want to listening spotify with my wireless headphones it doesnt work (through bluetooth). Sound is just playing from mobile device. Is there any solution? Thanks for any advice! mobile: Samsung Galaxy S3 OS: Android headphones: BEATS Wirel...
Hi, When i want to listening spotify with my wireless headphones it doesnt work (through bluetooth). Sound is just playing from mobile device. Is there any solution? Thanks for any ad...
Not applicable
834 Views
3 replies
0 likes
