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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203137 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203137 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548158 Views

78 replies

3 likes

  • 548158 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455832 Views

571 replies

38 likes

Account
Free
  • 455832 Views
  • 571 replies
  • 38 likes

Solved!! Spotify mobile refuses to download music, after 12 or so tracks.

Hey team. Firstly can I say I abolutely love your product, I think the ten dollars a month I pay for it is the best investment I make. It is the knees of the bee. However, lately I have been having a lot of trouble using the spotify app with my new p...

Regular

Hey team. Firstly can I say I abolutely love your product, I think the ten dollars a month I pay for it is the best investment I make. It is the knees of the bee.   However, lately I have ...

JonoNZ

Regular

1706 Views

13 replies

0 likes

  • 1706 Views
  • 13 replies
  • 0 likes

Login/playback issues on Nexus 5

Login on with Facebook, get 'login failed' message but it still logs in. If I play a song, it plays for 4-9 seconds then the sound stops though it looks like its still playing. Also keeps crashing back to the login page, then back to the opening page...

Newbie

Login on with Facebook, get 'login failed' message but it still logs in. If I play a song, it plays for 4-9 seconds then the sound stops though it looks like its still playing. Also keeps crashing ba...

Peter__

Community Legend

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

Freezing/unresponsive navigating the app.

Over the last few updates spotify has become very frustrating to use. The app seems to freeze or become unreponsive while just navigating play lists. Even in offline mode trying to open a list that is made available offline can cause it to freeze. So...

Music Fan

Over the last few updates spotify has become very frustrating to use.  The app seems to freeze or become unreponsive while just navigating play lists.  Even in offline mode trying to open a...

kandlclark

Music Fan

723 Views

2 replies

0 likes

  • 723 Views
  • 2 replies
  • 0 likes

can't select download

..other than from playlist view. This new version seems like a downgrade with an ugly and annoying huge shuffle button (I never shuffle).

Casual Listener

..other than from playlist view. This new version seems like a downgrade with an ugly and annoying huge shuffle button (I never shuffle).

Joe

Community Legend

659 Views

3 replies

0 likes

  • 659 Views
  • 3 replies
  • 0 likes

Android app on Galaxy S4 shows songs playing on other devices

I'm not sure if this is a normal behavior, but it's incredibly annoying. On my Galaxy S4 (newest OS version and Spotify app version), when Spotify is used on my iPhone, iPad, Roku, etc, the Galaxy S4 turns on the Spotify notification and shows me eve...

Newbie

I'm not sure if this is a normal behavior, but it's incredibly annoying. On my Galaxy S4 (newest OS version and Spotify app version), when Spotify is used on my iPhone, iPad, Roku, etc, the Galaxy S4...

Joe

Community Legend

804 Views

1 replies

0 likes

  • 804 Views
  • 1 replies
  • 0 likes

How to get rid of the annoying SHUFFLE button?

Since the latest update there is a big annoying SHUFFLE button hovering over my tracks listing. I have never and will never use this function. I am mainly using spottify in my car and just want to set and forget. Having this large button hovering ove...

Casual Listener

Since the latest update there is a big annoying SHUFFLE button hovering over my tracks listing. I have never and will never use this function. I am mainly using spottify in my car and just want to se...

basical

Casual Listener

2316 Views

5 replies

3 likes

  • 2316 Views
  • 5 replies
  • 3 likes

Move Offline folder to other android device

Hi, I have to Android devices. One Galaxy s3 mini mobile and one Galaxy Tab 2 tablet. Ive install spotify on both devices and have a premium account, so that I can dowload music for offline use. I have a playlist on my mobile device, which has 250 so...

Casual Listener

Hi,   I have to Android devices. One Galaxy s3 mini mobile and one Galaxy Tab 2 tablet. Ive install spotify on both devices and have a premium account, so that I can dowload music for o...

rugal_n

Casual Listener

794 Views

3 replies

0 likes

  • 794 Views
  • 3 replies
  • 0 likes

Music mutes when other sounds play.

Hi people at spotify. Would you please add an option to your android app for it to dont pause music when wheres another sound comming out of the phone? Its anoying to drive with gps voice on when the music pauses every turn!! Also I think it mutes so...

Newbie

Hi people at spotify. Would you please add an option to your android app for it to dont pause music when wheres another sound comming out of the phone? Its anoying to drive with gps voice on when the...

Joe

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

(Yet Another) SD Card Question

Running Cyanogenmod 11 (Android 4.4.2) on a Samsung Galaxy S3 I previously had a 32 GB SD card and did not have any issues. I bought a new SanDisk 64GB microSD card solely for loading it up with more music. However, I am having issues with saving to ...

Casual Listener

Running Cyanogenmod 11 (Android 4.4.2) on a Samsung Galaxy S3   I previously had a 32 GB SD card and did not have any issues.  I bought a new SanDisk 64GB microSD card solely for loadin...

Joe

Community Legend

572 Views

2 replies

0 likes

  • 572 Views
  • 2 replies
  • 0 likes

Solved!! Bug Reports

So after 8 hours of playing music the song playing tab disappeared and it is consistent that I don't know why. Just wanted to tell someone hope this helps

Newbie

So after 8 hours of playing music the song playing tab disappeared and it is consistent that I don't know why. Just wanted to tell someone hope this helps

Peter__

Community Legend

829 Views

1 replies

0 likes

  • 829 Views
  • 1 replies
  • 0 likes

Spotify Very Slow and causing phone restart

Since the last update, Spotify takes around 5-10 minutes just to allow me to do anything (view playlists, play a song, view or search for items). I thought it was my phone so I completely uninstalled and reinstalled. That did not work. Tried restorin...

Casual Listener

Since the last update, Spotify takes around 5-10 minutes just to allow me to do anything (view playlists, play a song, view or search for items).  I thought it was my phone so I completely unins...

DrewBohannon

Newbie

1798 Views

7 replies

0 likes

  • 1798 Views
  • 7 replies
  • 0 likes

spotify seaeching not working on android 3.2

nothing that work or change. textboard also

Regular

nothing that work or change. textboard also

discoikungshamn

Spotify Legend

1162 Views

8 replies

0 likes

  • 1162 Views
  • 8 replies
  • 0 likes

Problems not playing with Alcatel OneTouch 983

I'm running the latest version of Spotify available on my Alcatel OneTouch 983 that currently has Android 2.3.7.I had Spotify working beofre (about a year ago) but the latest version doesn't seem to work at all. I can access my files but can't play a...

Regular

I'm running the latest version of Spotify available on my Alcatel OneTouch 983 that currently has Android 2.3.7. I had Spotify working beofre (about a year ago) but the latest version doesn't seem...

588 Views

0 replies

0 likes

  • 588 Views
  • 0 replies
  • 0 likes

Solved!! Sync'ed Local Files: no volume when Playing, no error message.

Hello! On the latest version I have run into a strange problem. I can sync a Playlist containing only Local Files, and it shows 100% Complete. But when I try to play the songs, only the first 209 songs actually work. The rest does not give an error m...

Gig Goer

Hello! On the latest version I have run into a strange problem. I can sync a Playlist containing only Local Files, and it shows 100% Complete. But when I try to play the songs, only the first&nbs...

MrGlenn

Gig Goer

3384 Views

3 replies

0 likes

  • 3384 Views
  • 3 replies
  • 0 likes

Your Music

After the last Update in the menu it sais YOUR MUSIC but why does it not say MY MUSIC or something like that, it makes it more personal as it is My mobile with the music I decided to listen so it is more MY music than Your music..... It's just a litt...

Music Fan

After the last Update in the menu it sais YOUR MUSIC but why does it not say MY MUSIC or something like that, it makes it more personal as it is My mobile with the music I decided to listen so it is ...

HansStrik

Music Fan

973 Views

5 replies

1 likes

  • 973 Views
  • 5 replies
  • 1 likes

bug

Theres a bug on my spotify. The filter is gone on my playlist section.

Visitor

Theres a bug on my spotify. The filter is gone on my playlist section.

dinomight

Spotify Star

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Solved!! icon definition

I searched the spotify documentation and this forum and can't seem to find my answer. After you select a playlist, start playing a song, then slide the song display up so you can see the album art, there's two icons on the upper right of the screen. ...

Newbie

I searched the spotify documentation and this forum and can't seem to find my answer. After you select a playlist, start playing a song, then slide the song display up so you can see the album art, t...

sassysu11

Newbie

105647 Views

2 replies

1 likes

  • 105647 Views
  • 2 replies
  • 1 likes

Solved!! Spotify not working on Samsung 3 mini

Spotify is just not working on my Samsung S3 mini. When I'm not on wifi songs take between 10 and 25 seconds to start that's if the tracks I've downloaded are available, most of the tracks when off-line are marked as 'not available' When I'm back on ...

Regular

Spotify is just not working on my Samsung S3 mini.  When I'm not on wifi songs take between 10 and 25 seconds to start that's if the tracks I've downloaded are available, most of the tracks...

kenyard

Casual Listener

1331 Views

3 replies

0 likes

  • 1331 Views
  • 3 replies
  • 0 likes

Android Downloaded Playlists

In the old version of spotify mobile there was an option to show only downloaded playlists. Has this option been removed from the latest update. If not please could you show me where it is. Many thanks

Visitor

In the old version of spotify mobile there was an option to show only downloaded playlists. Has this option been removed from the latest update. If not please could you show me where it is.  M...

Peter__

Community Legend

725 Views

4 replies

0 likes

  • 725 Views
  • 4 replies
  • 0 likes

Solved!! Cant see what user contributed to a shared playlist.

Ive recently Changed from an Iphone to Android and one thing thats bugging me is that i cant see which one of my friends put what tune into a shared playlist that i created. I have to go onto the laptop or back to my Iphone. I was hoping this would g...

Casual Listener

Ive recently Changed from an Iphone to Android and one thing thats bugging me is that i cant see which one of my friends put what tune into a shared playlist that i created. I have to go onto the lap...

Peter__

Community Legend

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes