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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111137 Views

26 replies

3 likes

  • 111137 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223643 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223643 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580802 Views

79 replies

3 likes

  • 580802 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478247 Views

577 replies

40 likes

Account
Free
  • 478247 Views
  • 577 replies
  • 40 likes

Problem connecting as a remote

Im trying to connect my phone as a romeote for spotify but spotify wont find my phone as a device. I saw somewhere that my PC needs to be connected wirelessly for it to work.So my question is:How do i connect my phone to a wired PC?

Casual Listener

Im trying to connect my phone as a romeote for spotify but spotify wont find my phone as a device.  I saw somewhere that my PC needs to be connected wirelessly for it to work. So my question...

Peter__

Community Legend

737 Views

4 replies

0 likes

  • 737 Views
  • 4 replies
  • 0 likes

Randomly switching to playlist overview during playblack

Recently I've been noticing that when I'm listening to a playlist, the Now Playing/playback screen will randomly just switch back to the Playlist Overview, as if I hit the X in the upper left corner. This just started happening in the last week or tw...

Regular

Recently I've been noticing that when I'm listening to a playlist, the Now Playing/playback screen will randomly just switch back to the Playlist Overview, as if I hit the X in the upper left corner....

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

double... triple albums.. track listing wrong order

Hey on the new looking android app... 1.0.0.82.... when I save an album to "your music" after a while the tracks will be in the wrong order... for example track 1 from cd 2 will become the first track.... followed by track 1 from cd1.... hate this so...

Regular

Hey on the new looking android app... 1.0.0.82.... when I save an album to "your music" after a while the tracks will be in the wrong order... for example track 1 from cd 2 will become the first trac...

Peter__

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Solved!! We're PAYING for Android access, so why is "SHUFFLE" forced down our throats?

Really curious here guys: The new Android redesign looks OK (to be honest seems really over-designed, the kind of thing a 22 year old with a $3000 Apple computer and about $0 of UX sense would make) But why is there a "SHUFFLE" button that takes up 1...

Music Fan

Really curious here guys: The new Android redesign looks OK (to be honest seems really over-designed, the kind of thing a 22 year old with a $3000 Apple computer and about $0 of UX sense would m...

blake

Community Legend

787 Views

2 replies

0 likes

  • 787 Views
  • 2 replies
  • 0 likes

Entire Android OS Crashes with Spotify over Car Bluetooth

Hey all, I recently updated my Spotify app to the most recent version and brought over my iTunes library into My Music, and soon after doing both things I started encountering an issue with playback on my HTC One (M7). For some reason, after making t...

Casual Listener

Hey all,   I recently updated my Spotify app to the most recent version and brought over my iTunes library into My Music, and soon after doing both things I started encountering an issue wit...

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

Solved!! spotify connect stopped working

I've been a spotify premium customer for some time and use a Pioneer AV receiver that I normally connect to using Spotify Connect on HTC One (m8). I switched to a new Vodafone contract that includes a spotify subscription and ever since on new accoun...

Regular

I've been a spotify premium customer for some time and use a Pioneer AV receiver that I normally connect to using Spotify Connect on HTC One (m8). I switched to a new Vodafone contract that includes ...

Peter__

Community Legend

2322 Views

4 replies

0 likes

Android
  • 2322 Views
  • 4 replies
  • 0 likes

Offline Music Deleted After Phone Restart

Hey everyone!I have been expirencing this issue where every time I restart my phone, all my offline music on Spotify needs to be redownloaded. I feel like this defeats the purpose of offline mode. I have a feeling it's a bug so I tried redownloading ...

Casual Listener

Hey everyone! I have been expirencing this issue where every time I restart my phone, all my offline music on Spotify needs to be redownloaded. I feel like this defeats the purpose of offline mode...

Peter__

Community Legend

1787 Views

1 replies

4 likes

  • 1787 Views
  • 1 replies
  • 4 likes

songs stop after 5 sec?

Every time I play music the song will stop after 5 sec no matter what. I have spotify on my GS4, has anyone else experienced this problem ir know how to fix it?

Newbie

Every time I play music the song will stop after 5 sec no matter what. I have spotify on my GS4, has anyone else experienced this problem ir know how to fix it?

NorwegianWood

Regular

1499 Views

2 replies

1 likes

  • 1499 Views
  • 2 replies
  • 1 likes

Can't stream more than 30seconds of a song

Since running the update a week ago I can't stream anything me re than 30 seconds, I had no trouble before the update! I'm using a Samsung S3 mini if that helps.I've restarted the phone, cleared the data and cache!

Newbie

Since running the update a week ago I can't stream anything me re than 30 seconds, I had no trouble before the update! I'm using a Samsung S3 mini if that helps. I've restarted the phone, cleared th...

jd_aus

Newbie

897 Views

5 replies

0 likes

  • 897 Views
  • 5 replies
  • 0 likes

Solved!! Nexus 5 Spotify "No SD card, no room for data"

I see this issue was a problem about a year ago but I never had it on my previous phones. Suddenly, my phone will no longer run spotify. The app starts and I get a blank spotify background screen. After reinstalling or deleted app data I just get "Sp...

Newbie

I see this issue was a problem about a year ago but I never had it on my previous phones. Suddenly, my phone will no longer run spotify. The app starts and I get a blank spotify background screen. Af...

Joe

Community Legend

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Lock Screen Playback Controls

Has anyone else had issue's getting the lock screen playback controls to show up? I'm using a Xperia Z2.

Gig Goer

Has anyone else had issue's getting the lock screen playback controls to show up? I'm using a Xperia Z2. 

Zaim

Gig Goer

1045 Views

2 replies

0 likes

  • 1045 Views
  • 2 replies
  • 0 likes

spotify is downloaded but does not show on my phone

Second issue I've had with Spotify in the last hour. Google Play or whatever their app store is tells me that I have Spotify downloaded but I cannot find the app anywhere on my phone. I can't re-download but the app is nowhere to be found. Please hel...

Casual Listener

Second issue I've had with Spotify in the last hour.  Google Play or whatever their app store is tells me that I have Spotify downloaded but I cannot find the app anywhere on my phone. I can't...

Joe

Community Legend

6223 Views

5 replies

2 likes

  • 6223 Views
  • 5 replies
  • 2 likes

I cant play songs offline anymore

So after the recent update i cant play my songs anymore unless i am online, go to my profile and choose playlist. Then i see all the albums i have and can start an album. Once the album is started i can go out of my profile and the album plays normal...

Newbie

So after the recent update i cant play my songs anymore unless i am online, go to my profile and choose playlist. Then i see all the albums i have and can start an album.  Once the album is star...

Joe

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Can't undownload playlists until they are completely downloaded

I have a playlist that was syncing with my computer, but my Samsung Galaxy S3 san out of space and the playlist stopped downloading. I turned the playlist to not available offline but I can't undownload all the songs that were already downloaded. It'...

Casual Listener

I have a playlist that was syncing with my computer, but my Samsung Galaxy S3 san out of space and the playlist stopped downloading. I turned the playlist to not available offline but I can't undownl...

Joe

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Have to keep re-downloading local files.

Having issues with local files. I can download local files to my Android and the songs play. However, a few hours later, all of the local files are greyed out on Android. Songs won't play when greyed out. Have to re-download local files just about ev...

Regular

Having issues with local files.  I can download local files to my Android and the songs play.  However, a few hours later, all of the local files are greyed out on Android.  Songs won'...

paulplumb

Newbie

860 Views

2 replies

0 likes

  • 860 Views
  • 2 replies
  • 0 likes

Can't find controls for playback

I've installed the new Spotify app on my 7" Android tablet for use in my car but I can't use it because I can't find the standard controls (play, pause, skip forward, skip back). When I click on a song in a playlist it begins playing, and I can cause...

Casual Listener

I've installed the new Spotify app on my 7" Android tablet for use in my car but I can't use it because I can't find the standard controls (play, pause, skip forward, skip back).  When I click o...

robminnaert

Casual Listener

4285 Views

4 replies

0 likes

  • 4285 Views
  • 4 replies
  • 0 likes

the playing song?

Where do the "now playing" appear in the new android version? Its kinda appropriate to be able to skip to next or previous not to mention pause (!) the track. Xx

Newbie

Where do the "now playing" appear in the new android version? Its kinda appropriate to be able to skip to next or previous not to mention pause (!) the track. Xx

BarryStevenson

Newbie

927 Views

5 replies

0 likes

  • 927 Views
  • 5 replies
  • 0 likes

Connection between App and Computer via LAN???

Since a few days I have the following problem. My Computer is connectet to the Router via LAN Cable. My Android Phone is connectet to the same Router via WLAN. Since the last Android App Update to the "New Style Version" I have the following Problem:...

Music Fan

Since a few days I have the following problem.   My Computer is connectet to the Router via LAN Cable. My Android Phone is connectet to the same Router via WLAN.   Since the last An...

SynnoNym

Music Fan

1085 Views

1 replies

1 likes

  • 1085 Views
  • 1 replies
  • 1 likes

New installation Galaxy4

Ive just got a new phone and installed my Premiun account on it. Everything works fine, but Im missing a few settings, that I cant remember how I made on the old phone.Heres what I wish for:1. Downloaded playlists appear on top, so I dont have to go ...

Newbie

Ive just got a new phone and installed my Premiun account on it. Everything works fine, but Im missing a few settings, that I cant remember how I made on the old phone. Heres what I wish for: 1...

Daniel

Community Legend

662 Views

1 replies

0 likes

Galaxy S4
settings
  • 662 Views
  • 1 replies
  • 0 likes