Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118720 Views

27 replies

4 likes

  • 118720 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239417 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239417 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600247 Views

79 replies

3 likes

  • 600247 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492757 Views

581 replies

42 likes

Account
Free
  • 492757 Views
  • 581 replies
  • 42 likes

Spotify consistently refreshing playlist

Hello,I have an issue with Spotify on my new Samsung S4: it keeps repeatedly refreshing my playlist while on shuffle if I pause it to do something else. It's irritating as it basically means I can't listen to a playlist right the way through and end ...

Newbie

Hello, I have an issue with Spotify on my new Samsung S4: it keeps repeatedly refreshing my playlist while on shuffle if I pause it to do something else. It's irritating as it basically means I ca...

Peter__

Community Legend

1212 Views

1 replies

0 likes

  • 1212 Views
  • 1 replies
  • 0 likes

Audio problem after 4.4.2 upgrade

I just recently updated to Android 4.4.2 Kitkat, and after updating to that, I updated the Spotify app. For some reason, after the updates, the audio in the Spotify app has been off. Whenever I click to play the song, the song plays at normal volume ...

Casual Listener

I just recently updated to Android 4.4.2 Kitkat, and after updating to that, I updated the Spotify app. For some reason, after the updates, the audio in the Spotify app has been off. Whenever I click...

Peter__

Community Legend

3931 Views

7 replies

0 likes

  • 3931 Views
  • 7 replies
  • 0 likes

Crashes to login screen, spotify has stopped working.

Hi! I bought a Galaxy S5 a few days ago and the first thing i install on a new phone is spotify, and it worked for about 30 minuts until a update came along. So the phone was running last version of android AND spotify and it crashed, if i go from my...

Visitor

Hi!       I bought a Galaxy S5 a few days ago and the first thing i install on a new phone is spotify, and it worked for about 30 minuts until a update came along. So the phone...

user-removed

Not applicable

774 Views

3 replies

0 likes

  • 774 Views
  • 3 replies
  • 0 likes

If I get premium can I pick songs on my phone?

I currently have the free version of spotify and love it, I really want to buy the premium, but I want to be able to pick songs on my phone otherwise I don't see much point because I mainly wanted it so I could listen offline on my phone and pick son...

Newbie

I currently have the free version of spotify and love it, I really want to buy the premium, but I want to be able to pick songs on my phone otherwise I don't see much point because I mainly wanted it...

Peter__

Community Legend

3226 Views

2 replies

0 likes

  • 3226 Views
  • 2 replies
  • 0 likes

Deleting Playlist on Mobile

If I delete a playlist on Spotify mobile, will it be deleted from Spotify on my desktop/other mobile? Thank you.

Newbie

If I delete a playlist on Spotify mobile, will it be deleted from Spotify on my desktop/other mobile? Thank you.

Peter__

Community Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Solved!! Local files does not synchronize to my phone samsung s3

Hello, Since a month when I updated the last version of Spotify. My local files doesn't work on my phone anymore. I tried to synchronize the files again. But it doesn'nt work. Has somebody the same problem? What are the solutions? I hope someone coul...

Casual Listener

Hello,   Since a month when I updated the last version of Spotify. My local files doesn't work on my phone anymore. I tried to synchronize the files again. But it doesn'nt work. Has some...

Peter__

Community Legend

788 Views

3 replies

0 likes

  • 788 Views
  • 3 replies
  • 0 likes

slow syncing on android

why spotify is very slow to syncing musics on android????

Casual Listener

why spotify is very slow to syncing musics on android????

pyrex_93

Regular

1023 Views

3 replies

0 likes

  • 1023 Views
  • 3 replies
  • 0 likes

Solved!! Question about local files on my phone

All, I just signed back up with premium spotify again, coming from Google All Access. I'm a little confused with not being able to find/see/play the local mp3 files that is on my phone. I searched online and see that I need to use the desktop app to ...

Casual Listener

All,   I just signed back up with premium spotify again, coming from Google All Access.  I'm a little confused with not being able to find/see/play the local mp3 files that is on my pho...

nutzzer

Casual Listener

4211 Views

3 replies

1 likes

  • 4211 Views
  • 3 replies
  • 1 likes

Bad App Quality

While Spotify celebrates their 10 million premium accounts... Since the user interface redesign (black background), the quality of the Android as well as the iOS app has been significantly reduced. A lot of crashes. When entering the app the playlist...

Newbie

While Spotify celebrates their 10 million premium accounts...   Since the user interface redesign (black background), the quality of the Android as well as the iOS app has been significantly...

danc27

Roadie

1092 Views

3 replies

2 likes

  • 1092 Views
  • 3 replies
  • 2 likes

After yesterda's update: songs are added multiple times to the queue

After yesterday's Android update, the songs are added exactly 5 times to the queue Steps to reproduce 1. Save an album for offline reproduction 2. Go to the album and click the first song. 3. Check the queue. All the songs in the album will be added ...

Regular

After yesterday's Android update, the songs are added exactly 5 times to the queue   Steps to reproduce   1. Save an album for offline reproduction 2. Go to the album and click th...

gire

Regular

1724 Views

8 replies

0 likes

  • 1724 Views
  • 8 replies
  • 0 likes

Galaxy S5: Keeping Screen Active in the Car.

How do I keep my Spotify screen active while in the car? I could do so with Pandora, but can't seem to figure out how to do it with Spotify. I like being able to "thumbs up" or thumbs down" a song while in the car.

Newbie

How do I keep my Spotify screen active while in the car?  I could do so with Pandora, but can't seem to figure out how to do it with Spotify. I like being able to "thumbs up" or thumbs down" a s...

Peter__

Community Legend

1327 Views

2 replies

0 likes

Active Screen
  • 1327 Views
  • 2 replies
  • 0 likes

Continue to play music when insterting headphones

Hi there. Is there a way to make Spotify for Android to stop and to continue play music when removing and instering the headphones? Can't find a setting to make it do so. In fact, Poweramp does have an option like this, and I read similar things abou...

Visitor

Hi there. Is there a way to make Spotify for Android to stop and to continue play music when removing and instering the headphones? Can't find a setting to make it do so. In fact, Poweramp does have ...

Peter__

Community Legend

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

radio playing extremely unrelated songs

the radio feature is not working right for some reason I put on a disturbed station and it played a dido song and after skipping it several more pop songs came on and even a classical song what is going on?

Roadie

the radio feature is not working right for some reason   I put on a disturbed station and it played a dido song and after skipping it several more pop songs came on and even a classical song...

554 Views

0 replies

0 likes

  • 554 Views
  • 0 replies
  • 0 likes

Playlists screen constantly refreshing

Under Your Music the Playlists screen is constantly reloading to the point that it is unusable. This started happening with the most recent update for both myself and my wife. If you go the Playlists page it shows a placeholder row for each playlist ...

Casual Listener

Under Your Music the Playlists screen is constantly reloading to the point that it is unusable. This started happening with the most recent update for both myself and my wife.  If you go the Pla...

TheSco0b

Casual Listener

5765 Views

10 replies

1 likes

  • 5765 Views
  • 10 replies
  • 1 likes

HELP- Web Player Problems

Some times (the most of times) I open the app on my galaxy s4 active or my galaxy note 8.0 and the sesions estar over again, and my playlist that where abailavles offline, appear only for onlin, and got to start downlodaing again.! what can I do!!!

Newbie

Some times (the most of times) I open the app on my galaxy s4 active or my galaxy note 8.0 and the sesions estar over again, and my playlist that where abailavles offline, appear only for onlin, and ...

Peter__

Community Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Streaming on other devices

This morning I was listening to Spotify on my Android phone.When my wife tried to start listening on her Android phone her song started on my device and she didn´t hear anything on hers. Earlier the same problem have resulted in that spotify stops on...

Newbie

This morning I was listening to Spotify on my Android phone. When my wife tried to start listening on her Android phone her song started on my device and she didn´t hear anything on hers. Earlier ...

Peter__

Community Legend

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
  • 0 likes

Repeat Only One Song...and One song Only.

Alrighty, I have been reading all the posts about how to find the repeat button. I found it but it doesn't seem to be working for me. So I play a song. tap the album cover and then click repeat. I would normally think that doing this would cause spot...

Newbie

Alrighty, I have been reading all the posts about how to find the repeat button.  I found it but it doesn't seem to be working for me.  So I play a song.  tap the album cover and then ...

Feimitsu

Casual Listener

897 Views

1 replies

0 likes

  • 897 Views
  • 1 replies
  • 0 likes

Can't move data to sd card.

Hey everyone, i'm having trouble moving the spotify offline data. I've tried installing the old version and changing the directory to my external sd, but when i go into spotify and download a playlist, it still downloads to my internal storage. Any h...

Music Fan

Hey everyone, i'm having trouble moving the spotify offline data. I've tried installing the old version and changing the directory to my external sd, but when i go into spotify and download a playlis...

Mjiacik

Regular

14823 Views

4 replies

0 likes

  • 14823 Views
  • 4 replies
  • 0 likes

Solved!! Trying to log in from a different country

Hi. I use spotify from Turkey. It has newly entered our borders. I normally use spotify from my samsung tablet. But lately when i try to login it gives me.an error saying "trying to login from a different country" (i dont know if this is the exact me...

Regular

Hi. I use spotify from Turkey. It has newly entered our borders. I normally use spotify from my samsung tablet. But lately when i try to login it gives me.an error saying "trying to login from a diff...

Sareban

Regular

3679 Views

8 replies

0 likes

  • 3679 Views
  • 8 replies
  • 0 likes

Spotify can't locate my phone over wi-fi

I know ALOT of other people have this problem, and I've read several other threads about it, and I've tried everything and it still can't find my over wifi. If Spotify don't make syncing with your phone available through USB, I will cancel my premium...

Casual Listener

I know ALOT of other people have this problem, and I've read several other threads about it, and I've tried everything and it still can't find my over wifi.    If Spotify don't make syn...

Jamedjo

Newbie

9705 Views

23 replies

0 likes

  • 9705 Views
  • 23 replies
  • 0 likes