Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
203048 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
548000 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
455715 Views
571 replies
38 likes
I have my Spotify connected to my Facebook and every time I press the "Log in with Facebook" button, it says "Login failed." I've tried going through my Facebook on my phone and there isn't even an option to use Spotify, and I have also tried setting...
I have my Spotify connected to my Facebook and every time I press the "Log in with Facebook" button, it says "Login failed." I've tried going through my Facebook on my phone and there isn't even an...
Community Legend
804 Views
1 replies
0 likes
So in the few months I've been a Spotify Premium user the star/unstar functionality has been buried and then removed from the android app. Why? and, Can we have it back?
So in the few months I've been a Spotify Premium user the star/unstar functionality has been buried and then removed from the android app. Why? and, Can we have it back?
Casual Listener
2500 Views
9 replies
0 likes
Hi! This morning I tried to play some music from my android device Samsung Galaxy SII. When I start the app I come to the log in screen and i click the "log in with facebook" button. Then the screen says "logging in" for a few seconds and then i come...
Hi! This morning I tried to play some music from my android device Samsung Galaxy SII. When I start the app I come to the log in screen and i click the "log in with facebook" button. Then the...
Casual Listener
2274 Views
3 replies
0 likes
After the last update on the android app, the history disappeared and what I have searched on after the update is not being saved in the history. So no history at all, is this a bug or is the new version like this? Really want my search history
After the last update on the android app, the history disappeared and what I have searched on after the update is not being saved in the history. So no history at all, is this a bug or is the new ver...
Spotify
34742 Views
165 replies
17 likes
Hey, I was wondering if we'll be able to use the radio feature based on all the songs in the song list saved in "Your Music"? I found it a great way of adding new music to my Starred playlist. This is mainly for use on Android but I also use the desk...
Hey, I was wondering if we'll be able to use the radio feature based on all the songs in the song list saved in "Your Music"? I found it a great way of adding new music to...
Regular
985 Views
2 replies
0 likes
Not sure if this is a "feature" or a bug, but the Artists tab (on Android, latest app version 1.0.0.82) doesn't work the way I expect when I select "Show only offlined content". I have a relatively large number of albums synced to my device and when ...
Not sure if this is a "feature" or a bug, but the Artists tab (on Android, latest app version 1.0.0.82) doesn't work the way I expect when I select "Show only offlined content". I have a r...
Community Legend
1372 Views
1 replies
0 likes
I use Xperia Z and I don't know how to save offline music into my sd card Pls help thxxx
I use Xperia Z and I don't know how to save offline music into my sd card Pls help thxxx
Community Legend
943 Views
3 replies
0 likes
Description Spotify force closes on start up. Logcat gives a stack trace (debug) which points to liborbit-jni-spotify.so as the suspect. Im pretty sure its kernel related (source here: https://github.com/daeiron/android_kernel_sony_apq8064) It would ...
Description Spotify force closes on start up. Logcat gives a stack trace (debug) which points to liborbit-jni-spotify.so as the suspect. Im pretty sure its kernel related (source here: https://gi...
1355 Views
0 replies
0 likes
Hey Guys, So with this new implimentation of "My Music" I used the desktop app to import my starred tracks to "My Music" and it worked on my desktop application, but on my phone they are still only in starred tracks and the only songs that show up in...
Hey Guys, So with this new implimentation of "My Music" I used the desktop app to import my starred tracks to "My Music" and it worked on my desktop application, but on my phone they are still only i...
Regular
1375 Views
4 replies
0 likes
I can't seem to get my playlists to download to my SD card. I have a 64 GB card, and 2GB of internal storage. Also, while it downloads, it stops if I navigate away from the app. I want to be able to download music overnight and at work. Any help is a...
I can't seem to get my playlists to download to my SD card. I have a 64 GB card, and 2GB of internal storage. Also, while it downloads, it stops if I navigate away from the app. I want to be able to ...
Regular
877 Views
3 replies
0 likes
Hi, I am using Spotify on my Nexus 5 running 4.4.2. I subscribed to a few playlists on the phone and also created a few of my own by using the website. All of my playlists are checked as 'Available Offline' and are showing ont he phone. My issue is t...
Hi, I am using Spotify on my Nexus 5 running 4.4.2. I subscribed to a few playlists on the phone and also created a few of my own by using the website. All of my play...
Music Fan
1775 Views
4 replies
0 likes
I'm sure this has been asked before but I couldn't find a solution after a bit of searching so thought I'd ask. Is there a way of pausing/playing from within the app or do I need to do it from the notification bar? The reason I ask is if you pause a ...
I'm sure this has been asked before but I couldn't find a solution after a bit of searching so thought I'd ask. Is there a way of pausing/playing from within the app or do I need to do it from the no...
497 Views
0 replies
0 likes
Ever since I updated to Spotify 1.0.0.82 this morning, I can't get the app to work properly on my Samsung Galaxy S5. I am running Android 4.4.2. I have plenty of available storage on both my phone and my SD card. The app works correctly as long as I ...
Ever since I updated to Spotify 1.0.0.82 this morning, I can't get the app to work properly on my Samsung Galaxy S5. I am running Android 4.4.2. I have plenty of available storage on both...
Regular
1699 Views
2 replies
0 likes
I am paying for your product why are you breaking your UX - while I am actively using your product.
I am paying for your product why are you breaking your UX - while I am actively using your product.
Community Legend
564 Views
1 replies
0 likes
Hi, So many people have complained to Google about their new design for audio focus. They removed the option to set navigation text to speech volume seperately from "media" volume. But what I've noticed is that after years of complaints, only some ap...
Hi, So many people have complained to Google about their new design for audio focus. They removed the option to set navigation text to speech volume seperately from "media" volu...
Regular
5272 Views
3 replies
3 likes
Hi im having a problem with my new phone that comes with Spotify Premium, it works fine on the phone but cannot connect it to my Yamaha Receiver, The reciever has the latest Firmware update and i can stream music from The S4 to reciever using airplay...
Hi im having a problem with my new phone that comes with Spotify Premium, it works fine on the phone but cannot connect it to my Yamaha Receiver, The reciever has the latest Firmware update and i can...
Community Legend
1789 Views
5 replies
0 likes
This has been impossible and a pain since the first day i used android and spotify. How can i arrange my playlist in a new order on my android phone?? I want to arrange them in a better order rather than newest at the top (or Bottom as it used to be)...
This has been impossible and a pain since the first day i used android and spotify. How can i arrange my playlist in a new order on my android phone?? I want to arrange them in a better order ra...
Community Legend
803 Views
3 replies
1 likes
Hola,tengo problemas con la aplicación para móvil.La descargue, y me aparecen mis listas con mis canciones, pero no se reproducen. No entiendo nada, no se si el móvil será viejo o que necesita para que la aplicación funcione.Borre la aplicación y la ...
Hola,tengo problemas con la aplicación para móvil. La descargue, y me aparecen mis listas con mis canciones, pero no se reproducen. No entiendo nada, no se si el móvil será viejo o que necesita para...
Community Legend
435 Views
1 replies
0 likes
I am using a Galaxy Note II, it is fantastic as it has a 16Gb internal memory (well, it came with a memory card of that size) and I have installed a 64Gb external card. So WHY CAN'T I USE THAT EXTERNAL CARD'S MEMORY TO STORE MY SPOTIFY FILES. My whol...
I am using a Galaxy Note II, it is fantastic as it has a 16Gb internal memory (well, it came with a memory card of that size) and I have installed a 64Gb external card. So WHY CAN'T I...
Regular
2623 Views
5 replies
1 likes
Since the update I am now unable to connect to my speakers they show as connected but no media is displayed, is there a way around this
Since the update I am now unable to connect to my speakers they show as connected but no media is displayed, is there a way around this
Not applicable
382 Views
1 replies
0 likes
