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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6845 Views

0 replies

7 likes

  • 6845 Views
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  • 7 likes

spotify won't open

I have Huawei phone and I had to reset it to factory settings. Then I downloaded all applications again. Also spotify. After that it haven't been working correctly. Sometimes it works perfectly and then it throw me out of the application and a messag...

Newbie

I have Huawei phone and I had to reset it to factory settings. Then I downloaded all applications again. Also spotify. After that it haven't been working correctly. Sometimes it works perfectly and t...

Joe

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Error Msg - space

I have been using spotify for a few weeks with no problem. Today, I get this message:"No SD card found. We have no space to store our data. Please check that you have a working SD card and free space."Internal memory: 359MBInternal SD card: 3.7GTable...

Casual Listener

I have been using spotify for a few weeks with no problem. Today, I get this message: "No SD card found. We have no space to store our data. Please check that you have a working SD card and free spa...

Joe

Community Legend

562 Views

6 replies

0 likes

  • 562 Views
  • 6 replies
  • 0 likes

No internet connection available (Chile)

Hi guys, I have issues trying to connect via wifi (no internet connection message)...It seems the problem is when I'm using my wifi router. Tp-link wr740n. Once i connect to 3g network or another wifi connection (another router) there's no problem. D...

Casual Listener

Hi guys,   I have issues trying to connect via wifi (no internet connection message)...It seems the problem is when I'm using my wifi router. Tp-link wr740n.   Once i connect to 3g ...

mmardones

Casual Listener

604 Views

4 replies

0 likes

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  • 4 replies
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Songs keep getting greyed out

There's only one problem I have with using spotify on my Android device. I have a premium account and I keep several playlists downloaded, it probably counts in at about 350-400 songs. So here's the problem: I always keep spotify in offline mode and ...

Casual Listener

There's only one problem I have with using spotify on my Android device. I have a premium account and I keep several playlists downloaded, it probably counts in at about 350-400 songs. So here's the ...

bergur93

Casual Listener

1866 Views

2 replies

1 likes

  • 1866 Views
  • 2 replies
  • 1 likes

Discover crashes out (Android)

As a new Spotify user I love the the Discover function.... But it keeps crashing me back to Android launcher home screen and I have to start all over again. Has anybody else had this? Nexus 7, Kitkat 4.4.2

Regular

As a new Spotify user I love the the Discover function.... But it keeps crashing me back to Android launcher home screen and I have to start all over again. Has anybody else had this? Nexus...

Joe

Community Legend

1115 Views

5 replies

0 likes

  • 1115 Views
  • 5 replies
  • 0 likes

Poor auxiliary output on Galaxy Note 3

Short version:Note 3 not providing proper auxiliary output, leaving the music sounding flat and nowhere near as good as the phone can provide. I'm looking for a fix rather than an amp app, as this just amplifies a poor signal rather than fixing the u...

Casual Listener

Short version: Note 3 not providing proper auxiliary output, leaving the music sounding flat and nowhere near as good as the phone can provide. I'm looking for a fix rather than an amp app, as this ...

jba1987

Newbie

7016 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Content is not displaying / Blank Screen

Description No content is displayed when I open the application. All that is visible is the task bar at the top. The navigation menu does not appear when I click on the menu button. What are the steps you took to get to the error/issue? Reinstall Spo...

Casual Listener

Description No content is displayed when I open the application. All that is visible is the task bar at the top. The navigation menu does not appear when I click on the menu button.   What...

aaronfaber

Casual Listener

1005 Views

6 replies

0 likes

  • 1005 Views
  • 6 replies
  • 0 likes

Sync only local files but not add to device limit

I wanted to know if I can sync local files that are not in the spotify collection but not use up my device limit? I already have used my device limit for offline files.

Casual Listener

I wanted to know if I can sync local files that are not in the spotify collection but not use up my device limit? I already have used my device limit for offline files. 

connorburrows

Casual Listener

431 Views

2 replies

0 likes

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Solved!! Playing single songs on mobile device

Hi folks, I've got a question referring to spotifuggle on mobile devices. Currently I'm a Spotify free user and think about getting Spotify Premium. Can I play single songs on a mobile device with spotifuggle premium? With the free version I only can...

Casual Listener

Hi folks,    I've got a question referring to spotifuggle on mobile devices. Currently I'm a Spotify free user and think about getting Spotify Premium.  Can I play...

demenz

Casual Listener

2089 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

I want to share anything

I want to share anything with my friends on spotify I have a premium subscription. my playlists I do not want to share how I can set this

Newbie

I want to share anything with my friends on spotify I have a premium subscription. my playlists I do not want to share how I can set this

Joe

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

App wont let me sign in with Facebook

My Spotify app won't let me sign in with facebook when I click it it goes to the next screen and then right back to the login screen it's frustrating I pay 10 dollara a months and I always have problems with Spotify

Casual Listener

My Spotify app won't let me sign in with facebook when I click it it goes to the next screen and then right back to the login screen it's frustrating I pay 10 dollara a months and I always have probl...

Joe

Community Legend

1341 Views

1 replies

0 likes

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  • 1 replies
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samsung galaxy win duos compatibility?

hello, I just bought a Samsung Galaxy Win Duos ( GT-i8552 ). using android jelly bean 4.1.2 The play store tells me the spotify app is not compatible with this device... is there another way to install Spotify on this device? thanks in advance, Ben

Casual Listener

hello, I just bought a Samsung Galaxy Win Duos ( GT-i8552 ). using android jelly bean 4.1.2 The play store tells me the spotify app is not compatible with this device... is there another way to insta...

Peter__

Community Legend

765 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Distorted interference sound when using touchscreen on Nexus 7

Hi, after listening for a little while on my Nexus 7 (kit kat 4.2.2) every time I use a screen function I get a loud cresendo-ing buzz sound. It does seem to be intermittent as well but when it is happening the sound is deafening. I have tried enabli...

Regular

Hi, after listening for a little while on my Nexus 7 (kit kat 4.2.2) every time I use a screen function I get a loud cresendo-ing buzz sound. It does seem to be intermittent as well but when it is ...

JohnBury

Regular

674 Views

2 replies

0 likes

Android
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Why is the Samsung HomeSync (GT-B9150) unit concidered a mobile phone by the Android app?

I recently installed the Spotify Android app on my Samsung HomeSync unit, and much to my surprise it seems to think the device is a mobile phone. Surely this must be an oversight? Any chance to make it appear as a tablet or even stationary unit inste...

Casual Listener

I recently installed the Spotify Android app on my Samsung HomeSync unit, and much to my surprise it seems to think the device is a mobile phone. Surely this must be an oversight? Any chance to make ...

Joe

Community Legend

1089 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify App will not start on Infuse 4G

I have a Samsung Infuse 4G and I just signed up for Premium service. So far, this app does not work on my Infuse 4G so I'm not receiving any mobile service.Until I get a new phone, can't enjoy all premium features...

Newbie

I have a Samsung Infuse 4G and I just signed up for Premium service.  So far, this app does not work on my Infuse 4G so I'm not receiving any mobile service. Until I get a new phone, can't en...

Joe

Community Legend

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
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Audio Effects is **bleep**d up

So when im listening to music im using the audio effect option. Using the the "hip hop" setting and have boosted the bass a bit. this makes the treble lower and then i have to have the volume higher, and every time i get a text and some times when im...

Casual Listener

So when im listening to music im using the audio effect option.  Using the the "hip hop" setting and have boosted the bass a bit. this makes the treble lower and then i have to have the volume ...

ollvid

Gig Goer

498 Views

3 replies

0 likes

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Stopped working on Kindle Fire

Last night for some reason, spotify stopped working on my kindle. it opens but EVERYTHING is blank, I can't search, I can't look up playlists NOTHING! I have uninstalled and re-installed 3x and nothing, any ideas??

Casual Listener

Last night for some reason, spotify stopped working on my kindle.  it opens but EVERYTHING is blank, I can't search, I can't look up playlists NOTHING!  I have uninstalled and re-installed ...

bubblelord

Newbie

1661 Views

4 replies

0 likes

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  • 4 replies
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Bugg:Max volume drops on Samsung s4

I have an issue with the max audio volume on my samsung s4.Using headset I will have to repeatedly unplugg/replugg the headset to get max audio volume. I.e having selected max volume the level is okay, but suddenly (changing song) the max device volu...

Regular

I have an issue with the max audio volume on my samsung s4. Using headset I will have to repeatedly unplugg/replugg the headset to get max audio volume. I.e having selected max volume the level is...

pepp-elito

Regular

1917 Views

3 replies

0 likes

bugg max audio volume
  • 1917 Views
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get more space to sync offlineplaylist

Hi there How c an I see or choose where my downloads are stored? I have a Galaxy tab2 with 32gb SD card but have just been told it cannot sync anymore. I don;t have an option in settings to change my local storage location, Any hints please?

Newbie

Hi there   How c an I see or choose where my downloads are stored? I have a Galaxy tab2 with 32gb SD card but have just been told it cannot sync anymore.  I don;t have an option in sett...

Peter__

Community Legend

695 Views

1 replies

0 likes

  • 695 Views
  • 1 replies
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Amplifier connection via HDMI

I would like to stream Spotify on a RAZR Maxx 4g to a stereo and have better sound quality than what you'd get through the 3.5 mm stereo jack. It seems that the micro HDMI connection might be useful but does the Spotify app send an audio signal throu...

Newbie

I would like to stream Spotify on a RAZR Maxx 4g to a stereo and have better sound quality than what you'd get through the 3.5 mm stereo jack. It seems that the micro HDMI connection might be useful ...

Homranihich

Newbie

834 Views

1 replies

0 likes

  • 834 Views
  • 1 replies
  • 0 likes