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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 840043 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 840043 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13654 Views
  • 1 replies
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  • 13654 Views
  • 1 replies
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The android app cant find the track wich it just downloaded.

Hi, I did just dowload about 2000 tracks to my spotify app on my android phone. When I was going to listen to the music the phone could not find the tracks, I now that they are on my sd card, because they are taking over the half of my memory. What t...

  • Regular
  • Hi, I did just dowload about 2000 tracks to my spotify app on my android phone. When I was going to listen to the music the phone could not find the tracks, I now that they are on my sd card, because...
  • JiTh
  • Regular
  • 149 Views
  • 1 replies
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  • 149 Views
  • 1 replies
  • 0 likes

android dose not sync

i have a galaxy s 2 and i have the ICS update and the new spotify update but its does not want to sync or register on my computer i have somehow managed to get some songs on but all the new ones appear but i cannot play them because they are apparent...

  • Regular
  • i have a galaxy s 2 and i have the ICS update and the new spotify update but its does not want to sync or register on my computer i have somehow managed to get some songs on but all the new ones appe...
  • CHEV
  • Regular
  • 271 Views
  • 5 replies
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  • 271 Views
  • 5 replies
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Cannot select folder for offilne files

This - http://www.spotify.com/uk/help/faq/mobile/android-how-do-i-store-offline-music-on-the-external-sd-card/ - doesn't work. Nothing happens as I click a menu button on my SGSII, looks like the article has been written for an older version. So, how...

  • Newbie
  • This - http://www.spotify.com/uk/help/faq/mobile/android-how-do-i-store-offline-music-on-the-external-sd-card/ - doesn't work. Nothing happens as I click a menu button on my SGSII, looks like th...
  • licenced
  • Community Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Starred playlist

My starred playlist only plays one song and then stops. It used to continue to play all the songs on my starred playlist. How do I fix this?

  • Newbie
  • My starred playlist only plays one song and then stops. It used to continue to play all the songs on my starred playlist. How do I fix this?
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

Download subscribed playlists to mobile

Is it possible to download subscirbed playlists to my mobile? Or do I have to put the subscribed playlists in a new "real" playlist?

  • Regular
  • Is it possible to download subscirbed playlists to my mobile? Or do I have to put the subscribed playlists in a new "real" playlist?
  • Beeeee
  • Regular
  • 191 Views
  • 1 replies
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  • 191 Views
  • 1 replies
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Does spotify share what I'm listening too on facebook when I'm in offline mode?

Hey Does spotify share what I'm listening too on facebook when I'm in offline mode? I havn't upgraded to premium but was just wondering....Cheers

  • Newbie
  • Hey   Does spotify share what I'm listening too on facebook when I'm in offline mode? I havn't upgraded to premium but was just wondering....Cheers
  • licenced
  • Community Legend
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
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All sorts of problems with new release

Some tracks will sync, some will only play when online mode, but go grey when not even though synced, phone syncs for 10 minutes every time it gets internet connection, new sync " download " when disconnected sim card to sd card New facebook implemen...

  • Music Fan
  • Some tracks will sync, some will only play when online mode, but go grey when not even though synced, phone syncs for 10 minutes every time it gets internet connection, new sync " download " when dis...
  • SteveBrammer
  • Community Legend
  • 354 Views
  • 5 replies
  • 0 likes
  • 354 Views
  • 5 replies
  • 0 likes

where is the randrom play feature?

With the new client i cannot find the random play function any more!!!?? can someone help? thx!

  • Visitor
  • With the new client i cannot find the random play function any more!!!?? can someone help?   thx!
  • David
  • Spotify Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Sync not working on my Android Device - but songs are available in Spotify

My device (Samsung Galaxy) is connected to my Spotify account on my computer. But my files aren't syncing to my mobile. I don't want to download everything to my phone...I just want to sync. When I click on the greyed out tracks in my Library on my m...

  • Newbie
  • My device (Samsung Galaxy) is connected to my Spotify account on my computer.  But my files aren't syncing to my mobile.  I don't want to download everything to my phone...I just want to sy...
  • reyesss
  • Newbie
  • 492 Views
  • 1 replies
  • 0 likes
  • 492 Views
  • 1 replies
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Clearing storage space when you delete a song?

I have a premium account and when I'm deleting an offline song in my playlist the songs cache doesn't get deleted. Why is it so? It takes up unnecessary storage space. So to clear up some space you have to delete the WHOLE spotify cache (because it's...

  • Music Fan
  • I have a premium account and when I'm deleting an offline song in my playlist the songs cache doesn't get deleted. Why is it so? It takes up unnecessary storage space. So to clear up some s...
  • licenced
  • Community Legend
  • 1386 Views
  • 1 replies
  • 0 likes
  • 1386 Views
  • 1 replies
  • 0 likes

Downloading on 3G when disabled

Yesterday evening I started to download all of my playlist on my Android (Galaxy S) via Wifi. During the night my Wifi had a problem and the phone started to download via 3G. So this morning I see he has used 2GB of 3G data (costly!!!) and the settin...

  • Newbie
  • Yesterday evening I started to download all of my playlist on my Android (Galaxy S) via Wifi.  During the night my Wifi had a problem and the phone started to download via 3G. So this morning I ...
  • 188 Views
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  • 188 Views
  • 0 replies
  • 0 likes

App always offline even when 3g,

I've been using spotify for almost a year now, I love it but for the past 2 months the app has been acting up. On my Tablet it switches between online and offline constantly, I tried to install and it worked until I closed the app I have Ice cream sa...

  • Newbie
  • I've been using spotify for almost a year now, I love it but for the past 2 months the app has been acting up. On my Tablet it switches between online and offline constantly, I tried to install and i...
  • 150 Views
  • 0 replies
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  • 150 Views
  • 0 replies
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Solved!! Heard about spotify mobile being free, decided to check it out. Can't play ANY songs.

Spotify mobile is free now?! I couldn't believe it! Finally, I could listen to my playlists on the go. Haha...yea, as if it was going to be that easy. What I did: 1. Downloaded app from google playstore 2. Launched app 3. Logged in with my facebook a...

  • Casual Listener
  • Spotify mobile is free now?! I couldn't believe it! Finally, I could listen to my playlists on the go. Haha...yea, as if it was going to be that easy.   What I did: 1. Downloaded app from ...
  • jimbl
  • Regular
  • 5267 Views
  • 7 replies
  • 0 likes
  • 5267 Views
  • 7 replies
  • 0 likes

Repete

Way cant i lissen to my hole list on my Phone?? I ned to manuel klick on every song.....and it´s realy irritating bekouse my children lisen to songs when they are going to sleep......I hate this new app......how do i get the old one back????? i do pa...

  • Newbie
  • Way cant i lissen to my hole list on my Phone?? I ned to manuel klick on every song.....and it´s realy irritating bekouse my children lisen to songs when they are going to sleep......I hate this ne...
  • 122 Views
  • 0 replies
  • 1 likes
  • 122 Views
  • 0 replies
  • 1 likes

5,937 tracks in library-nearly 7,000 tracks syncing? Same song syncing twice?

Hello! I wasn't able to find this issue in another thread, but maybe I just wasn't using the right search terms. I synced my whole Spotify library with my Samsung Galaxy 4.2 player. My Spotify library contains 5,937 tracks, but something like 6,900 t...

  • Regular
  • Hello! I wasn't able to find this issue in another thread, but maybe I just wasn't using the right search terms.   I synced my whole Spotify library with my Samsung Galaxy 4.2 player. My Spo...
  • MargotDarko
  • Regular
  • 214 Views
  • 2 replies
  • 0 likes
  • 214 Views
  • 2 replies
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Spotify won't work on my Samsun Epic!

I have downloaded and used spotify before through my facebook account. Then I had to get my phone replaced with a new one, same kind of phone and when I downloaded spotify on it all the songs and playlists are gray and when I click on them, it says "...

  • Newbie
  • I have downloaded and used spotify before through my facebook account. Then I had to get my phone replaced with a new one, same kind of phone and when I downloaded spotify on it all the songs and pla...
  • licenced
  • Community Legend
  • 263 Views
  • 5 replies
  • 0 likes
  • 263 Views
  • 5 replies
  • 0 likes

So iOS devices got radio...

Seems the Android users will always be a step behind in terms of functionality. With the new and "improved" app, we cannot even choose the storage location for offline playlists anymore.. I mean, really? Such a basic functionality just gone? And now,...

  • Casual Listener
  • Seems the Android users will always be a step behind  in terms of functionality. With the new and "improved" app, we cannot even choose the storage location for offline playlists anymore.. I mea...
  • Newsy
  • Newbie
  • 236 Views
  • 3 replies
  • 0 likes
  • 236 Views
  • 3 replies
  • 0 likes

Missing features

Why have the Toplist menu been removed in the latest app-update ? Please bring it back

  • Newbie
  • Why have the Toplist menu been removed in the latest app-update ? Please bring it back
  • 139 Views
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  • 139 Views
  • 0 replies
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Solved!! HTC One S/X

Hi, I'm looking at getting a new phone, most probably from the HTC One series.Spotify is one of the apps I use a lot on my current phone, but I noticed when looking around that the HTC One S doesn't have a Micro SD slot.It does have 16gb internal sto...

  • Casual Listener
  • Hi,  I'm looking at getting a new phone, most probably from the HTC One series. Spotify is one of the apps I use a lot on my current phone, but I noticed when looking around that the HTC One...
  • bene1985
  • Casual Listener
  • 770 Views
  • 1 replies
  • 0 likes
  • 770 Views
  • 1 replies
  • 0 likes

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