Can't stream more than 30seconds of a song

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Can't stream more than 30seconds of a song

blitzstar
Newbie
Since running the update a week ago I can't stream anything me re than 30 seconds, I had no trouble before the update! I'm using a Samsung S3 mini if that helps.
I've restarted the phone, cleared the data and cache!
5 Replies

Re: Can't stream more than 30seconds of a song

Peter__
Community Legend
Do you get an error message or does it just stop? It's worth going for a full re-install if you haven't already tried that.

Peter
Spotify Community Mentor and Troubleshooter

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Re: Can't stream more than 30seconds of a song

Mhankner
Newbie
I have an android...same thing for me. It'll play 5-10 seconds then stop. I've uninstalled and reinstalled it. Every time I try to download my playlist to my phone it keeps shutting off 3g4g option. But everything on my iPad and iPod work just fine...any ideas?

Re: Can't stream more than 30seconds of a song

rickchen
Casual Listener

same peoblem here. it's fine on my computer but it just crashes all the time on my phone. im using a HTC One and i've tried everthing i -could, including re-install and re-log-in but it still didnt help

Re: Can't stream more than 30seconds of a song

danielranson
Music Fan

This has been going on for last 3 weeks since new update and not a word abot the problem from Spotify. I have e mailed there tech people twice in 3 weeks and no response.... this is really disappointment especially for a service you pay for.

Re: Can't stream more than 30seconds of a song

jd_aus
Newbie

 


@danielranson wrote:

This has been going on for last 3 weeks since new update and not a word abot the problem from Spotify. I have e mailed there tech people twice in 3 weeks and no response.... this is really disappointment especially for a service you pay for.




I have the same problem as well, since updating to the current verison a few weeks ago.

 

I am unable to play any song of more than 1-3 seconds on 3g/4g or wifi.  I am also unable to download (make avaialble offline) any playslist or song as the download resets after sever seconds.

 

I am running Android 4.4.2 on HTC One (M7).  I have uninstalled and reinstalled Spotify app.

 

The updated app works fine on my other devices.

 

As a premium member I will be unsubcribing as the app is unusable on my main device.

 

 

 

 

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