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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375646 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

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Spotify Widget

I'm not sure who else this affects but the first time after geting the Spotify app on my Nexus 7 2013, the widget was a nice 4x1 size which would sit nicely in the middle of the screen, but after using Nova Launcher for a while (and unistalling Nova ...

Casual Listener

I'm not sure who else this affects but the first time after geting the Spotify app on my Nexus 7 2013, the widget was a nice 4x1 size which would sit nicely in the middle of the screen, but after usi...

Joe

Community Legend

3380 Views

1 replies

1 likes

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  • 1 replies
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Solved!! Artists in Your Music with ZERO saved songs/albums

I have several artists that are listed under the Artists tab of Your Music, but i have not saved any of their music at all. They show as having "0" tracks. Have tried adding music and removing, but the entry remains.

Regular

I have several artists that are listed under the Artists tab of Your Music, but i have not saved any of their music at all. They show as having "0" tracks. Have tried adding music and removing, but t...

Peter__

Community Legend

1384 Views

9 replies

0 likes

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  • 9 replies
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Solved!! galaxy S5 app

How do I get the spotify app on my phone? This should be easier than what it's doing.

Regular

How do I get the spotify app on my phone?  This should be easier than what it's doing.

kbrooksc

Community Legend

6191 Views

8 replies

0 likes

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  • 8 replies
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TRANSFERED SONG GREYED OUT??

i transfere a song from my computer, it works on the computer but now its greyed out on my phone when i try to play it after the latest update with the black theme??

Casual Listener

i transfere a song from my computer, it works on the computer but now its greyed out on my phone when i try to play it after the latest update with the black theme??

Peter__

Community Legend

460 Views

2 replies

0 likes

  • 460 Views
  • 2 replies
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Solved!! Reordering playlists?

I have a ton of playlists, and when I use the windows app, I have them all listed in a specific order that allows me to quickly locate individual playlists. When I open the android app though, all of my playlists are in a seemingly random order which...

Music Fan

I have a ton of playlists, and when I use the windows app, I have them all listed in a specific order that allows me to quickly locate individual playlists. When I open the android app though, all of...

Joe

Community Legend

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

paying for premium but my android phone...

Im paying for premium but on my android phone, the Spotify app is set up like its free. Help! I dont want to pay for something I'm not gonna get.

Newbie

Im paying for premium but on my android phone, the Spotify app is set up like its free. Help! I dont want to pay for something I'm not gonna get.

Joe

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
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Search is horribly broken

What happened to the search function? Spotify seems to have autoupdated. I now have some sort of live search thing where results appear as I type. That would be fine, were it not for the fact that the results now seem to have absolutely nothing to do...

Casual Listener

What happened to the search function? Spotify seems to have autoupdated. I now have some sort of live search thing where results appear as I type. That would be fine, were it not for the fact that th...

Joe

Community Legend

462 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

sync error on Nexus 5: No space left on this device

I know there are other posts about this but I have tried all the "Fixes" and its not fixing. Twice tonight I have had this error. I have deleted and re installed spotify both times. Now I have this error for the thrid time in the space of two hours. ...

Newbie

I know there are other posts about this but I have tried all the "Fixes" and its not fixing.    Twice tonight I have had this error. I have deleted and re installed spotify both times. ...

Joe

Community Legend

505 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Music stops playing when someone adds songs to playlist

Hello, I don't know if anyone has reported this issue but since Spotify "has painted it black", on my Android tablet, if someone adds a song to a playlist, the playlist I am playing at the time stops and my selection plays randomly. It can be trouble...

Music Fan

Hello, I don't know if anyone has reported this issue but since Spotify "has painted it black", on my Android tablet, if someone adds a song to a playlist, the playlist I am playing at the tim...

Joe

Community Legend

449 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Cannot login into spotify mobile through facebook.

Hello, I've been struggling with this issue for the past two days and cannot seem to getting it resolved. I recently got a new phone and wanted to install spotify on my phone. I try and login into facebook through the app but keep recieving the same ...

Casual Listener

Hello, I've been struggling with this issue for the past two days and cannot seem to getting it resolved.  I recently got a new phone and wanted to install spotify on my phone. I try and login i...

Joe

Community Legend

14629 Views

7 replies

0 likes

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Kenwood car radio will not automatically reconnect with Spotify app on Note 3 Smart phone.

I just purchased a new Kenwood KDC X-798 car radio. The Galaxy note 3 smart phone pairs fine with radio but once I turn the car off and get back in it will not pick up the song where I left off. My only solution is to hit the pause button on the head...

Casual Listener

 I just purchased a new Kenwood KDC X-798 car radio. The Galaxy note 3 smart phone pairs fine with radio but once I turn the car off and get back in it will not pick up the song where I left off...

wtsheff

Casual Listener

2117 Views

2 replies

0 likes

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Library is missing in new version

I had trouble with Spotify not downloading playlists marked for offline usage and found that there was an update released. Updated Spotify and to my horror the library is gone. I normaly just play a random song from the library and have shuffle turne...

Casual Listener

I had trouble with Spotify not downloading playlists marked for offline usage and found that there was an update released.   Updated Spotify and to my horror the library is gone. I normaly j...

Joe

Community Legend

1936 Views

3 replies

0 likes

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  • 3 replies
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libspotify music_delivery is not called

I am integrating libspotify with an android app using ndk and I am able to create session, login and successfully load a track. However after the track is loaded (I have te track name and duration) and I call sp_session_player_play with result of SP_...

Newbie

I am integrating libspotify with an android app using ndk and I am able to create session, login and successfully load a track. However after the track is loaded (I have te track name and duration) a...

Joe

Community Legend

424 Views

1 replies

1 likes

  • 424 Views
  • 1 replies
  • 1 likes

Spotify Beta Testing

Spotify PLEASE PLEASE PLEASE open a Google Play beta commuinity on Google+. You can test new releases with the community here in a controlled way and we can revert to the full release if you broke something important/didn't test the release properly.

Visitor

Spotify PLEASE PLEASE PLEASE open a Google Play beta commuinity on Google+. You can test new releases with the community here in a controlled way and we can revert to the full release if you broke so...

cmcewen

Newbie

646 Views

1 replies

3 likes

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  • 1 replies
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Sharing playlist - confusion

Hi all, I have Spotify premium on an andriod device (HTC One m8) and getting very confused trying to share a playlist with a friend. Neither of us are on facebook, she is listed as a friend on spotify and, it looks as though we are both following eac...

Casual Listener

Hi all, I have Spotify premium on an andriod device (HTC One m8) and getting very confused trying to share a playlist with a friend. Neither of us are on facebook, she is listed as a friend on spotif...

Joe

Community Legend

505 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Payment Error "Contact With Your Bank"

Because of an unknown issue i constantly get payment problem error from Spotify. It says "the payment payment could not be performed, contact with your bank." The card is working completely (personally tested), so it's not the card. And this is not t...

Casual Listener

Because of an unknown issue i constantly get payment problem error from Spotify. It says "the payment payment could not be performed, contact with your bank." The card is working completely (personal...

Coras09

Casual Listener

1108 Views

4 replies

0 likes

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Removing songs on the run ... HELP

I used to use the "starred" playlist to remove songs I didn't want on that playlist by simply "unstarring" them. Now on my phone I've noticed that it is no longer a feature. I want to be able to remove songs from a playlist while using my Android pho...

Newbie

I used to use the "starred" playlist to remove songs I didn't want on that playlist by simply "unstarring" them.   Now on my phone I've noticed that it is no longer a feature.  I want t...

423 Views

0 replies

0 likes

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How do I find artists I'm following?

I want to play Spotify on my tablet at my office but the CONNECT feature keeps starting Spotify on my Android smartphone where it is also installed and shows it in "play". It keeps interferring with my bluetooth and cell calls... I ONLY want it to pl...

Regular

I want to play Spotify on my tablet at my office but the CONNECT feature keeps starting Spotify on my Android smartphone where it is also installed and shows it in "play".  It keeps interferring...

Joe

Community Legend

722 Views

5 replies

0 likes

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Space is already Free...?!

Hey Guys, im using spotify since 6 months!? So now my Problem is, my phone cannot Download anymore tracks but my phone says that ive got more then 15 GB Freespace, how can i switch the downloaded files to another Memory? Greeting from Hamburg

Casual Listener

Hey Guys,   im using spotify since 6 months!?   So now my Problem is, my phone cannot Download anymore tracks but my phone says that ive got more then 15 GB Freespace, how can i swi...

Joe

Community Legend

409 Views

2 replies

0 likes

  • 409 Views
  • 2 replies
  • 0 likes