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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118728 Views

27 replies

4 likes

  • 118728 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239437 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239437 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600281 Views

79 replies

3 likes

  • 600281 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492766 Views

581 replies

42 likes

Account
Free
  • 492766 Views
  • 581 replies
  • 42 likes

Can't undownload playlists until they are completely downloaded

I have a playlist that was syncing with my computer, but my Samsung Galaxy S3 san out of space and the playlist stopped downloading. I turned the playlist to not available offline but I can't undownload all the songs that were already downloaded. It'...

Casual Listener

I have a playlist that was syncing with my computer, but my Samsung Galaxy S3 san out of space and the playlist stopped downloading. I turned the playlist to not available offline but I can't undownl...

Joe

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Have to keep re-downloading local files.

Having issues with local files. I can download local files to my Android and the songs play. However, a few hours later, all of the local files are greyed out on Android. Songs won't play when greyed out. Have to re-download local files just about ev...

Regular

Having issues with local files.  I can download local files to my Android and the songs play.  However, a few hours later, all of the local files are greyed out on Android.  Songs won'...

paulplumb

Newbie

877 Views

2 replies

0 likes

  • 877 Views
  • 2 replies
  • 0 likes

Can't find controls for playback

I've installed the new Spotify app on my 7" Android tablet for use in my car but I can't use it because I can't find the standard controls (play, pause, skip forward, skip back). When I click on a song in a playlist it begins playing, and I can cause...

Casual Listener

I've installed the new Spotify app on my 7" Android tablet for use in my car but I can't use it because I can't find the standard controls (play, pause, skip forward, skip back).  When I click o...

robminnaert

Casual Listener

4359 Views

4 replies

0 likes

  • 4359 Views
  • 4 replies
  • 0 likes

the playing song?

Where do the "now playing" appear in the new android version? Its kinda appropriate to be able to skip to next or previous not to mention pause (!) the track. Xx

Newbie

Where do the "now playing" appear in the new android version? Its kinda appropriate to be able to skip to next or previous not to mention pause (!) the track. Xx

BarryStevenson

Newbie

968 Views

5 replies

0 likes

  • 968 Views
  • 5 replies
  • 0 likes

Connection between App and Computer via LAN???

Since a few days I have the following problem. My Computer is connectet to the Router via LAN Cable. My Android Phone is connectet to the same Router via WLAN. Since the last Android App Update to the "New Style Version" I have the following Problem:...

Music Fan

Since a few days I have the following problem.   My Computer is connectet to the Router via LAN Cable. My Android Phone is connectet to the same Router via WLAN.   Since the last An...

SynnoNym

Music Fan

1101 Views

1 replies

1 likes

  • 1101 Views
  • 1 replies
  • 1 likes

New installation Galaxy4

Ive just got a new phone and installed my Premiun account on it. Everything works fine, but Im missing a few settings, that I cant remember how I made on the old phone.Heres what I wish for:1. Downloaded playlists appear on top, so I dont have to go ...

Newbie

Ive just got a new phone and installed my Premiun account on it. Everything works fine, but Im missing a few settings, that I cant remember how I made on the old phone. Heres what I wish for: 1...

Daniel

Community Legend

675 Views

1 replies

0 likes

Galaxy S4
settings
  • 675 Views
  • 1 replies
  • 0 likes

Samsung Galaxy s5 Spotify playlists reloads over and over - freezes

Hi, I'm using Spotify on my new SGS5, and the playmists keeps reloading until Spotify freezes. The app works well besides when I'm in the playlist menu. Also if I'm listening to a song, and goes to the playmist menu, the song will stop, because of th...

Regular

Hi, I'm using Spotify on my new SGS5, and the playmists keeps reloading until Spotify freezes. The app works well besides when I'm in the playlist menu. Also if I'm listening to a song, and goes to t...

user-removed

Not applicable

1363 Views

1 replies

1 likes

freeze
galaxy s5
Playlists refreshing error
  • 1363 Views
  • 1 replies
  • 1 likes

transferring files to windows media player

I have downloaded Spotify on my nokia lumia windows mobile and am wanting to transfer from mobile to my laptop. Can I do this and how?

Newbie

I have downloaded Spotify on my nokia lumia windows mobile and am wanting to transfer from mobile to my laptop. Can I do this and how?

Peter__

Community Legend

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
  • 0 likes

disable shuffle

when I first pull up a playlist, and tap it it won't play until I then hit shuffle. of course then it plays another song found that album a playlist vs the one I tapped. wow that song is playing I cannot replace it and listen to another song unless I...

Regular

when I first pull up a playlist, and tap it it won't play until I then hit shuffle. of course then it plays another song found that album a playlist vs the one I tapped. wow that song is playing I c...

Peter__

Community Legend

1564 Views

4 replies

3 likes

  • 1564 Views
  • 4 replies
  • 3 likes

Spotify Android app stuck offline

Hi there, I tried searching for this problem but the only threads i could see are from over a year ago and couldn't see any solution... I'm using a Samsung Galaxy S4 and i'm a Spotify Premium user. Whenever I open the app on my phone, it tells me i'm...

Casual Listener

Hi there, I tried searching for this problem but the only threads i could see are from over a year ago and couldn't see any solution...   I'm using a Samsung Galaxy S4 and i'm a Spotify Prem...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

activity spotify (in application spotify) is not responding

Whenever I try to access spotify on my phone the screen turns white for about 30 seconds, then a message pops up: "activity spotify (in application spotify) is not responding." I uninstalled and reinstalled to no avail. Any thoughts?

Newbie

Whenever I try to access spotify on my phone the screen turns white for about 30 seconds, then a message pops up: "activity spotify (in application spotify) is not responding." I uninstalled and rein...

zombie

Newbie

1407 Views

4 replies

0 likes

  • 1407 Views
  • 4 replies
  • 0 likes

unable to use ipod after upgrading

hi.ive just upgraded to premium and my ipod tells me im offline.what can I do?

Newbie

hi.ive just upgraded to premium and my ipod tells me im offline.what can I do?

Peytonb6

Regular

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

option to add whole albums into playlist

Whenever i want to check out an album before comitting to putting it my music collection..i like to put it to my "check this out" list...however the only option right now is to save the album as a playlist in itself..please make the option to make it...

Regular

Whenever i want to check out an album before comitting to putting it my music collection..i like to put it to my "check this out" list...however the only option right now is to save the album as a pl...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Local files do not show under Songs, Albums or Artists sections

Local files do not show under Songs, Albums or Artists sections on the app - only under the playlist they were synced by. This seems to be related to https://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Your-music-Local-files-not-in-Songs-Albu...

Casual Listener

Local files do not show under Songs, Albums or Artists sections on the app - only under the playlist they were synced by. This seems to be related to https://community.spotify.com/t5/Help-D...

Peter__

Community Legend

1922 Views

1 replies

7 likes

  • 1922 Views
  • 1 replies
  • 7 likes

Serious issues with samsung galaxy s4

When I use headphones and start spotfy, after a little while, google now pops in and songs start to play randomly and for a few seconds. I tried disabling google services and this still happens. I even uninstalled and reinstalled the app. It's quite ...

Newbie

When I use headphones and start spotfy, after a little while, google now pops in and songs start to play randomly and for a few seconds. I tried disabling google services and this still happens. I ev...

kbrooksc

Community Legend

916 Views

1 replies

0 likes

  • 916 Views
  • 1 replies
  • 0 likes

How to delete account on Android phone

I downloaded spotify on my android device, and accidentally started a 7 day free trial. It says that after 7 days, my phone company will bill me monthly. I called them but they didnt know anything about it. If i delete the app, will that cancel the f...

Newbie

I downloaded spotify on my android device, and accidentally started a 7 day free trial. It says that after 7 days, my phone company will bill me monthly. I called them but they didnt know anything ab...

Peter__

Community Legend

1049 Views

1 replies

0 likes

  • 1049 Views
  • 1 replies
  • 0 likes

Sound issues

Since the update I have been getting serious issues with sound levels being far to low.I have turnt of sound eq. This gives a slight boost but still only about what other music apps are like on 6 to 8. Turning on eq then pushing all bars to +15 db is...

Casual Listener

Since the update I have been getting serious issues with sound levels being far to low. I have turnt of sound eq. This gives a slight boost but still only about what other music apps are like on 6 ...

dbleacy

Casual Listener

1000 Views

4 replies

0 likes

  • 1000 Views
  • 4 replies
  • 0 likes

Show only offline content does not include downloaded local files

When I select a filter to show only offline content in my music it shows the album as being available but when I go into it, there is no music. However, when I turn off the filter and find the album again, all of the music is there. These are local f...

Casual Listener

When I select a filter to show only offline content in my music it shows the album as being available but when I go into it, there is no music. However, when I turn off the filter and find the album ...

Peter__

Community Legend

718 Views

1 replies

0 likes

  • 718 Views
  • 1 replies
  • 0 likes

unable to add Album to existing playlist in android app

Not everyone has PCs, this should be addressed! You can do in on pc, but not android. This sometimes means adding thousands of songs one by one instead of 15-20 at a time. Are there any plans to add this functionality back?

Newbie

Not everyone has PCs, this should be addressed! You can do in on pc, but not android. This sometimes means adding thousands of songs one by one instead of 15-20 at a time. Are there any plans to add ...

Daniel

Community Legend

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't download music

Hello. I have had spotify premium forna few months now. I'm running it on my galaxy s4, this is the only device I have, I am nowhere near the download limit. I have just installed the kitkat software update if that helps? Thanks.

Regular

Hello. I have had spotify premium forna few months now. I'm running it on my galaxy s4, this is the only device I have, I am nowhere near the download limit. I have just installed the kitkat software...

ljb_1992

Casual Listener

2333 Views

11 replies

0 likes

  • 2333 Views
  • 11 replies
  • 0 likes