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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118729 Views

27 replies

4 likes

  • 118729 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239446 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239446 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600291 Views

79 replies

3 likes

  • 600291 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492789 Views

581 replies

42 likes

Account
Free
  • 492789 Views
  • 581 replies
  • 42 likes

Solved!! Can't download music to Android phone or tablet

I am having trouble downloading certain songs to my phone and tablet from my computer. I have a Premium account, and downloaded playlists work fine on my computer, but I have a lot of local files included in some of them. Most of these songs wont dow...

Casual Listener

I am having trouble downloading certain songs to my phone and tablet from my computer. I have a Premium account, and downloaded playlists work fine on my computer, but I have a lot of local files inc...

ljb_1992

Casual Listener

18724 Views

10 replies

0 likes

  • 18724 Views
  • 10 replies
  • 0 likes

Download local files - free account

Hi, It's been a while since I've used spottify, since It didn't synced my local files. I recenly decided to try it again, but still without any luck. Now i know about the free shuffle option, but my question (or suggestion?) remains: On a FREE user a...

Regular

Hi,   It's been a while since I've used spottify, since It didn't synced my local files. I recenly decided to try it again, but still without any luck. Now i know about the free shuffle op...

Xzenor

Music Fan

1170 Views

1 replies

0 likes

  • 1170 Views
  • 1 replies
  • 0 likes

Solved!! Weird ad about a bomb accident in Sportify Premium

This morning I was taking a shower with Spotify on. (Wireless speaker and phone in other room) But after a couple of songs this weird 'ad' comes up. A women talking in bad English how she lost an eye because of a bomb. After the weird story my playli...

Casual Listener

This morning I was taking a shower with Spotify on. (Wireless speaker and phone in other room) But after a couple of songs this weird 'ad' comes up. A women talking in bad English how she lost an eye...

Merik

Community Legend

1183 Views

4 replies

0 likes

  • 1183 Views
  • 4 replies
  • 0 likes

Device not showing up on windows 8.1, also songs wont sync on phone over Wi-Fi

Pc has OS 8.1 pro, and my phone is LG Optimus G Pro with android version 4.1.2 I have been on the forums for awhile and have tried every solution found. ranging from deleting all info from phone, to turning off my firewall and anti-virus. Any help wo...

Casual Listener

Pc has OS 8.1 pro, and my phone is LG Optimus G Pro with android version 4.1.2   I have been on the forums for awhile and have tried every solution found. ranging from deleting all info from...

Bizzuh

Casual Listener

1255 Views

6 replies

0 likes

  • 1255 Views
  • 6 replies
  • 0 likes

Solved!! Spotify mobile refuses to download music, after 12 or so tracks.

Hey team. Firstly can I say I abolutely love your product, I think the ten dollars a month I pay for it is the best investment I make. It is the knees of the bee. However, lately I have been having a lot of trouble using the spotify app with my new p...

Regular

Hey team. Firstly can I say I abolutely love your product, I think the ten dollars a month I pay for it is the best investment I make. It is the knees of the bee.   However, lately I have ...

JonoNZ

Regular

1880 Views

13 replies

0 likes

  • 1880 Views
  • 13 replies
  • 0 likes

Login/playback issues on Nexus 5

Login on with Facebook, get 'login failed' message but it still logs in. If I play a song, it plays for 4-9 seconds then the sound stops though it looks like its still playing. Also keeps crashing back to the login page, then back to the opening page...

Newbie

Login on with Facebook, get 'login failed' message but it still logs in. If I play a song, it plays for 4-9 seconds then the sound stops though it looks like its still playing. Also keeps crashing ba...

Peter__

Community Legend

804 Views

1 replies

0 likes

  • 804 Views
  • 1 replies
  • 0 likes

Freezing/unresponsive navigating the app.

Over the last few updates spotify has become very frustrating to use. The app seems to freeze or become unreponsive while just navigating play lists. Even in offline mode trying to open a list that is made available offline can cause it to freeze. So...

Music Fan

Over the last few updates spotify has become very frustrating to use.  The app seems to freeze or become unreponsive while just navigating play lists.  Even in offline mode trying to open a...

kandlclark

Music Fan

763 Views

2 replies

0 likes

  • 763 Views
  • 2 replies
  • 0 likes

can't select download

..other than from playlist view. This new version seems like a downgrade with an ugly and annoying huge shuffle button (I never shuffle).

Casual Listener

..other than from playlist view. This new version seems like a downgrade with an ugly and annoying huge shuffle button (I never shuffle).

Joe

Community Legend

714 Views

3 replies

0 likes

  • 714 Views
  • 3 replies
  • 0 likes

Android app on Galaxy S4 shows songs playing on other devices

I'm not sure if this is a normal behavior, but it's incredibly annoying. On my Galaxy S4 (newest OS version and Spotify app version), when Spotify is used on my iPhone, iPad, Roku, etc, the Galaxy S4 turns on the Spotify notification and shows me eve...

Newbie

I'm not sure if this is a normal behavior, but it's incredibly annoying. On my Galaxy S4 (newest OS version and Spotify app version), when Spotify is used on my iPhone, iPad, Roku, etc, the Galaxy S4...

Joe

Community Legend

834 Views

1 replies

0 likes

  • 834 Views
  • 1 replies
  • 0 likes

How to get rid of the annoying SHUFFLE button?

Since the latest update there is a big annoying SHUFFLE button hovering over my tracks listing. I have never and will never use this function. I am mainly using spottify in my car and just want to set and forget. Having this large button hovering ove...

Casual Listener

Since the latest update there is a big annoying SHUFFLE button hovering over my tracks listing. I have never and will never use this function. I am mainly using spottify in my car and just want to se...

basical

Casual Listener

2384 Views

5 replies

3 likes

  • 2384 Views
  • 5 replies
  • 3 likes

Move Offline folder to other android device

Hi, I have to Android devices. One Galaxy s3 mini mobile and one Galaxy Tab 2 tablet. Ive install spotify on both devices and have a premium account, so that I can dowload music for offline use. I have a playlist on my mobile device, which has 250 so...

Casual Listener

Hi,   I have to Android devices. One Galaxy s3 mini mobile and one Galaxy Tab 2 tablet. Ive install spotify on both devices and have a premium account, so that I can dowload music for o...

rugal_n

Casual Listener

850 Views

3 replies

0 likes

  • 850 Views
  • 3 replies
  • 0 likes

Music mutes when other sounds play.

Hi people at spotify. Would you please add an option to your android app for it to dont pause music when wheres another sound comming out of the phone? Its anoying to drive with gps voice on when the music pauses every turn!! Also I think it mutes so...

Newbie

Hi people at spotify. Would you please add an option to your android app for it to dont pause music when wheres another sound comming out of the phone? Its anoying to drive with gps voice on when the...

Joe

Community Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

(Yet Another) SD Card Question

Running Cyanogenmod 11 (Android 4.4.2) on a Samsung Galaxy S3 I previously had a 32 GB SD card and did not have any issues. I bought a new SanDisk 64GB microSD card solely for loading it up with more music. However, I am having issues with saving to ...

Casual Listener

Running Cyanogenmod 11 (Android 4.4.2) on a Samsung Galaxy S3   I previously had a 32 GB SD card and did not have any issues.  I bought a new SanDisk 64GB microSD card solely for loadin...

Joe

Community Legend

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes

Solved!! Bug Reports

So after 8 hours of playing music the song playing tab disappeared and it is consistent that I don't know why. Just wanted to tell someone hope this helps

Newbie

So after 8 hours of playing music the song playing tab disappeared and it is consistent that I don't know why. Just wanted to tell someone hope this helps

Peter__

Community Legend

878 Views

1 replies

0 likes

  • 878 Views
  • 1 replies
  • 0 likes

Spotify Very Slow and causing phone restart

Since the last update, Spotify takes around 5-10 minutes just to allow me to do anything (view playlists, play a song, view or search for items). I thought it was my phone so I completely uninstalled and reinstalled. That did not work. Tried restorin...

Casual Listener

Since the last update, Spotify takes around 5-10 minutes just to allow me to do anything (view playlists, play a song, view or search for items).  I thought it was my phone so I completely unins...

DrewBohannon

Newbie

1891 Views

7 replies

0 likes

  • 1891 Views
  • 7 replies
  • 0 likes

spotify seaeching not working on android 3.2

nothing that work or change. textboard also

Regular

nothing that work or change. textboard also

discoikungshamn

Spotify Legend

1250 Views

8 replies

0 likes

  • 1250 Views
  • 8 replies
  • 0 likes

Problems not playing with Alcatel OneTouch 983

I'm running the latest version of Spotify available on my Alcatel OneTouch 983 that currently has Android 2.3.7.I had Spotify working beofre (about a year ago) but the latest version doesn't seem to work at all. I can access my files but can't play a...

Regular

I'm running the latest version of Spotify available on my Alcatel OneTouch 983 that currently has Android 2.3.7. I had Spotify working beofre (about a year ago) but the latest version doesn't seem...

615 Views

0 replies

0 likes

  • 615 Views
  • 0 replies
  • 0 likes

Solved!! Sync'ed Local Files: no volume when Playing, no error message.

Hello! On the latest version I have run into a strange problem. I can sync a Playlist containing only Local Files, and it shows 100% Complete. But when I try to play the songs, only the first 209 songs actually work. The rest does not give an error m...

Gig Goer

Hello! On the latest version I have run into a strange problem. I can sync a Playlist containing only Local Files, and it shows 100% Complete. But when I try to play the songs, only the first&nbs...

MrGlenn

Gig Goer

3495 Views

3 replies

0 likes

  • 3495 Views
  • 3 replies
  • 0 likes

Your Music

After the last Update in the menu it sais YOUR MUSIC but why does it not say MY MUSIC or something like that, it makes it more personal as it is My mobile with the music I decided to listen so it is more MY music than Your music..... It's just a litt...

Music Fan

After the last Update in the menu it sais YOUR MUSIC but why does it not say MY MUSIC or something like that, it makes it more personal as it is My mobile with the music I decided to listen so it is ...

HansStrik

Music Fan

1074 Views

5 replies

1 likes

  • 1074 Views
  • 5 replies
  • 1 likes

bug

Theres a bug on my spotify. The filter is gone on my playlist section.

Visitor

Theres a bug on my spotify. The filter is gone on my playlist section.

dinomight

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes