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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410655 Views

554 replies

37 likes

Account
Free
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  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8966 Views

0 replies

7 likes

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Search is horribly broken

What happened to the search function? Spotify seems to have autoupdated. I now have some sort of live search thing where results appear as I type. That would be fine, were it not for the fact that the results now seem to have absolutely nothing to do...

Casual Listener

What happened to the search function? Spotify seems to have autoupdated. I now have some sort of live search thing where results appear as I type. That would be fine, were it not for the fact that th...

Joe

Community Legend

529 Views

3 replies

0 likes

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sync error on Nexus 5: No space left on this device

I know there are other posts about this but I have tried all the "Fixes" and its not fixing. Twice tonight I have had this error. I have deleted and re installed spotify both times. Now I have this error for the thrid time in the space of two hours. ...

Newbie

I know there are other posts about this but I have tried all the "Fixes" and its not fixing.    Twice tonight I have had this error. I have deleted and re installed spotify both times. ...

Joe

Community Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
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Music stops playing when someone adds songs to playlist

Hello, I don't know if anyone has reported this issue but since Spotify "has painted it black", on my Android tablet, if someone adds a song to a playlist, the playlist I am playing at the time stops and my selection plays randomly. It can be trouble...

Music Fan

Hello, I don't know if anyone has reported this issue but since Spotify "has painted it black", on my Android tablet, if someone adds a song to a playlist, the playlist I am playing at the tim...

Joe

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Solved!! Cannot login into spotify mobile through facebook.

Hello, I've been struggling with this issue for the past two days and cannot seem to getting it resolved. I recently got a new phone and wanted to install spotify on my phone. I try and login into facebook through the app but keep recieving the same ...

Casual Listener

Hello, I've been struggling with this issue for the past two days and cannot seem to getting it resolved.  I recently got a new phone and wanted to install spotify on my phone. I try and login i...

Joe

Community Legend

14784 Views

7 replies

0 likes

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  • 7 replies
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Kenwood car radio will not automatically reconnect with Spotify app on Note 3 Smart phone.

I just purchased a new Kenwood KDC X-798 car radio. The Galaxy note 3 smart phone pairs fine with radio but once I turn the car off and get back in it will not pick up the song where I left off. My only solution is to hit the pause button on the head...

Casual Listener

 I just purchased a new Kenwood KDC X-798 car radio. The Galaxy note 3 smart phone pairs fine with radio but once I turn the car off and get back in it will not pick up the song where I left off...

wtsheff

Casual Listener

2184 Views

2 replies

0 likes

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Library is missing in new version

I had trouble with Spotify not downloading playlists marked for offline usage and found that there was an update released. Updated Spotify and to my horror the library is gone. I normaly just play a random song from the library and have shuffle turne...

Casual Listener

I had trouble with Spotify not downloading playlists marked for offline usage and found that there was an update released.   Updated Spotify and to my horror the library is gone. I normaly j...

Joe

Community Legend

2004 Views

3 replies

0 likes

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libspotify music_delivery is not called

I am integrating libspotify with an android app using ndk and I am able to create session, login and successfully load a track. However after the track is loaded (I have te track name and duration) and I call sp_session_player_play with result of SP_...

Newbie

I am integrating libspotify with an android app using ndk and I am able to create session, login and successfully load a track. However after the track is loaded (I have te track name and duration) a...

Joe

Community Legend

447 Views

1 replies

1 likes

  • 447 Views
  • 1 replies
  • 1 likes

Spotify Beta Testing

Spotify PLEASE PLEASE PLEASE open a Google Play beta commuinity on Google+. You can test new releases with the community here in a controlled way and we can revert to the full release if you broke something important/didn't test the release properly.

Visitor

Spotify PLEASE PLEASE PLEASE open a Google Play beta commuinity on Google+. You can test new releases with the community here in a controlled way and we can revert to the full release if you broke so...

cmcewen

Newbie

679 Views

1 replies

3 likes

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Sharing playlist - confusion

Hi all, I have Spotify premium on an andriod device (HTC One m8) and getting very confused trying to share a playlist with a friend. Neither of us are on facebook, she is listed as a friend on spotify and, it looks as though we are both following eac...

Casual Listener

Hi all, I have Spotify premium on an andriod device (HTC One m8) and getting very confused trying to share a playlist with a friend. Neither of us are on facebook, she is listed as a friend on spotif...

Joe

Community Legend

552 Views

3 replies

0 likes

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Solved!! Payment Error "Contact With Your Bank"

Because of an unknown issue i constantly get payment problem error from Spotify. It says "the payment payment could not be performed, contact with your bank." The card is working completely (personally tested), so it's not the card. And this is not t...

Casual Listener

Because of an unknown issue i constantly get payment problem error from Spotify. It says "the payment payment could not be performed, contact with your bank." The card is working completely (personal...

Coras09

Casual Listener

1167 Views

4 replies

0 likes

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Removing songs on the run ... HELP

I used to use the "starred" playlist to remove songs I didn't want on that playlist by simply "unstarring" them. Now on my phone I've noticed that it is no longer a feature. I want to be able to remove songs from a playlist while using my Android pho...

Newbie

I used to use the "starred" playlist to remove songs I didn't want on that playlist by simply "unstarring" them.   Now on my phone I've noticed that it is no longer a feature.  I want t...

451 Views

0 replies

0 likes

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How do I find artists I'm following?

I want to play Spotify on my tablet at my office but the CONNECT feature keeps starting Spotify on my Android smartphone where it is also installed and shows it in "play". It keeps interferring with my bluetooth and cell calls... I ONLY want it to pl...

Regular

I want to play Spotify on my tablet at my office but the CONNECT feature keeps starting Spotify on my Android smartphone where it is also installed and shows it in "play".  It keeps interferring...

Joe

Community Legend

802 Views

5 replies

0 likes

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Space is already Free...?!

Hey Guys, im using spotify since 6 months!? So now my Problem is, my phone cannot Download anymore tracks but my phone says that ive got more then 15 GB Freespace, how can i switch the downloaded files to another Memory? Greeting from Hamburg

Casual Listener

Hey Guys,   im using spotify since 6 months!?   So now my Problem is, my phone cannot Download anymore tracks but my phone says that ive got more then 15 GB Freespace, how can i swi...

Joe

Community Legend

445 Views

2 replies

0 likes

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Android: Please improve current song buffering

Hello, I’m using Spotity (lastest version) for android 4.1 and set music as "extreme quality". It works well, even on 3G+. However, the single song buffer works systematically bad on Wifi (sometimes on 3G too). I’ve tested my wifi bandiwth and it’s q...

Visitor

Hello, I’m using Spotity (lastest version) for android 4.1 and set music as "extreme quality". It works well, even on 3G+. However, the single song buffer works systematically bad on Wifi (someti...

user-removed

Not applicable

1540 Views

2 replies

0 likes

Buffering
preload
stream
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Songs not available offline

On the new app for android they seem to have got rid of the star system but now you save the songs. But this means it doesnt add it into a playlist so i cannot download them to be available offline. Is there a way? I dont want to add them all into a ...

Visitor

On the new app for android they seem to have got rid of the star system but now you save the songs. But this means it doesnt add it into a playlist so i cannot download them to be available offline. ...

Joe

Community Legend

522 Views

1 replies

0 likes

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Spotify shuts off during bootup on Samsung S4

Ever since the KitKat update, whenever I start spotify it says "The process spotify has been stopped" (Pure guessing on the exact text as I'm just translating it from the Swedish "Spotify har stoppats.". Nothing works when I attempt to fix it. I've t...

Casual Listener

Ever since the KitKat update, whenever I start spotify it says "The process spotify has been stopped" (Pure guessing on the exact text as I'm just translating it from the Swedish "Spotify har stoppat...

Joe

Community Legend

928 Views

4 replies

2 likes

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Offline Playlist Randomly Deleted Repeatedly.

I'm fairly sure it isn't because if the device limit, but my playlists on my three offline devices (My android phone and tablet and my windows 7 desktop) and I really cannot figure out why. Its been playing up ever since I have started to use the ser...

Newbie

I'm fairly sure it isn't because if the device limit, but my playlists on my three offline devices (My android phone and tablet and my windows 7 desktop) and I really cannot figure out why. Its been ...

Joe

Community Legend

612 Views

1 replies

0 likes

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  • 1 replies
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HTC One - Downloaded songs randomly skip - Premium User

Hi, A very frustrating issue which is annoying and cant seem to find any solution for anywhere.I have a HTC One, with the latest version of Spotfy from the Play Store.Download songs will randomly skip only when played through headphones . Have reinst...

Casual Listener

Hi, A very frustrating issue which is annoying and cant seem to find any solution for anywhere. I have a HTC One, with the latest version of Spotfy from the Play Store. Download songs will ...

Joe

Community Legend

673 Views

3 replies

0 likes

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Spotify doesn't recognize my phone

LG 4x HD, Tried to add some local datas after about ~3 Months without adding new local datas. Spotify wont recognize my phone and thus not download any local stuff.. Spotify isnt blocked by my firewall. Tried reinstalling the app and desktop version....

Regular

LG 4x HD, Tried to add some local datas after about ~3 Months without adding new local datas. Spotify wont recognize my phone and thus not download any local stuff.. Spotify isnt blocked by my firewa...

Joe

Community Legend

2722 Views

10 replies

0 likes

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Nothing is working!

I've been using my sister'a spotify account for a while because she has unlimited, so I decided to sign up for unlimited myself and use my account. It's been 5 days, and I've had nothing but problems. I can't get any of my music offline like I could ...

Casual Listener

I've been using my sister'a spotify account for a while because she has unlimited, so I decided to sign up for unlimited myself and use my account. It's been 5 days, and I've had nothing but problems...

Joe

Community Legend

1196 Views

5 replies

0 likes

Can't get music offline
Can't select music
Signed up for unlimited membership
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  • 5 replies
  • 0 likes