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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194992 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194992 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536358 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440258 Views

565 replies

37 likes

Account
Free
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  • 37 likes

Solved!! Playlists Doesnt show on my Android after Hard-reset and resync :/

Hello there . i just make a hard reset on my Galaxy S3 and got the new version of spotify , i sync my playlists from my pc and also to be available offline and from my s3 but my playlists DOESNT show when i am offline . if i go online my playlists is...

Regular

Hello there . i just make a hard reset on my Galaxy S3 and got the new version of spotify , i sync my playlists from my pc and also to be available offline and from my s3 but my playlists DOESNT show...

Deathshadegr

Regular

1602 Views

9 replies

0 likes

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  • 9 replies
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Verizon Galaxy S3 - the trials and tribulations of storage versus streaming

Okay, so here we are in 2014 where space is cheap and our phones have become music players. My 16GB S3 that is used up by mostly Verizon and Samsung bloatware provides a huge amount of cache space for my Spotify music. 200 songs and out of space... N...

Casual Listener

Okay, so here we are in 2014 where space is cheap and our phones have become music players. My 16GB S3 that is used up by mostly Verizon and Samsung bloatware provides a huge amount of cache space fo...

dbaps2

Casual Listener

442 Views

2 replies

0 likes

  • 442 Views
  • 2 replies
  • 0 likes

Android Client design getting worse with each iteration.

On my android client I used to be one press away from getting to my playlists, and once there I could easily find the ones that were downloaded and ready to go. Now my home screen has four sections: A 'recently listened to', which mysteriously lists ...

Regular

On my android client I used to be one press away from getting to my playlists, and once there I could easily find the ones that were downloaded and ready to go.   Now my home screen has four...

Rialas

Roadie

707 Views

2 replies

2 likes

  • 707 Views
  • 2 replies
  • 2 likes

Intereference every three songs

I have an LG. I have spotify premium and I downloaded the "preferiti" playlist on my phone to listen to it offline, but there's a 15 seconds random interference in the middle of the song that's playing. and I don't understand why. I checked on the se...

Regular

I have an LG. I have spotify premium and I downloaded the "preferiti" playlist on my phone to listen to it offline, but  there's a 15 seconds random interference in the middle of the song that's...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

Sync Error - more than 500 songs

EDIT: I always had troubles using 3 devices for offline sync as the last one was always de-authorised. I have now made a clean reinstall on all three devices and now everything seems to be working fine. I can use all three devices for offline sync an...

Regular

EDIT: I always had troubles using 3 devices for offline sync as the last one was always de-authorised. I have now made a clean reinstall on all three devices and now everything seems to be working fi...

M0wlWurf

Regular

1781 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

App takes time to see the internet connection

I leave my 4g on, and I have a solid connection, yet everytime I open the app it takes up to a minute to detect the connection. In the meantime everything is greyed out and the bottom says no internet connection available. What can I do?

Casual Listener

I leave my 4g on, and I have a solid connection, yet everytime I open the app it takes up to a minute to detect the connection. In the meantime everything is greyed out and the bottom says no interne...

Joe

Community Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Audio problem when using Spotify and Sat Nav App

I went from an iPhone to an Android about 2 weeks ago, and have been thinking of going back due to this problem, only to find that it is a Spotify problem. I have now tried 4 different sat nav applications, and the problem was still there with all of...

Casual Listener

I went from an iPhone to an Android about 2 weeks ago, and have been thinking of going back due to this problem, only to find that it is a Spotify problem.   I have now tried 4 different sat...

Peter__

Community Legend

1487 Views

1 replies

0 likes

spotify sound
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  • 1 replies
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Spotify stops playing ans crashes

I need help. I am using Spotify Premium. I downloaded the latest Version of Spotify from the Market. Everything works fine, but when I look through some new music or click a song from my offline Playlist and skip to the middle of the songs the music ...

Visitor

I need help. I am using Spotify Premium. I downloaded the latest Version of Spotify from the Market. Everything works fine, but when I look through some new music or click a song from my offlin...

user-removed

Not applicable

675 Views

4 replies

0 likes

  • 675 Views
  • 4 replies
  • 0 likes

Solved!! New spotify version - My songs

Is there any way to download the my songs collection to play offline, like you did with starred in the older versions of Spotify? Thank you.

Casual Listener

Is there any way to download the my songs collection to play offline, like you did with starred in the older versions of Spotify? Thank you.

herzigma

Newbie

1435 Views

7 replies

0 likes

  • 1435 Views
  • 7 replies
  • 0 likes

Solved!! Can't login to spotify app

I am using Spotify premium on my Samsung Galaxy S2, and have been for some time, but currently I cannot login to the app. I am still able to use spotify on my laptop, but no matter whether i login with my spotify username and password (which i have r...

Casual Listener

I am using Spotify premium on my Samsung Galaxy S2, and have been for some time, but currently I cannot login to the app. I am still able to use spotify on my laptop, but no matter whether i login wi...

MikeFX86

Casual Listener

7185 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

where are my songs?

I have a note 3 with playlists on it. Is it my understanding that I can't put these on my laptop or any other device. In other words, all I can do is play them, I can't copy them? thanks

Casual Listener

I have a note  3 with playlists on it. Is it my understanding  that I can't put these on my laptop or any other device. In other words, all  I can do is play them, I can't copy them? ...

Joe

Community Legend

652 Views

3 replies

0 likes

  • 652 Views
  • 3 replies
  • 0 likes

Solved!! Your Music erased after update

After the receiving the "Paint It Black" update on Android and desktop, I started moving all my playlists into Albums under Your Music. It was a bit meticulous, but I want to be on board with Spotify's new direction. Then after a subsequent Android u...

Music Fan

After the receiving the "Paint It Black" update on Android and desktop, I started moving all my playlists into Albums under Your Music. It was a bit meticulous, but I want to be on board with Spotify...

KylePerkuhn

Music Fan

5036 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Bluetooth Keeps disconnecting on HTC One S

When I use my HTC One S with a Parrot bluetooth car kit, the bluetooth seems to randomly disconnect, usually at the end of a song. I can reconnect the bluetooth and start the song playing again, but not too safe when you're driving! It makes it prett...

Regular

When I use my HTC One S with a Parrot bluetooth car kit, the bluetooth  seems to randomly disconnect, usually at the end of a song. I can reconnect the bluetooth and start the song playing again...

HoGoPL

Casual Listener

3212 Views

7 replies

0 likes

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  • 7 replies
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Playlists gone from profile on Android

Note3. All upgrades. Trided to clear cache. Tried to reinstal app. In my profile there is 0 playlists. They are all available as normal on the PC. I am able to search for the title of the playlist, and then play them. Funny thing, I am listed as the ...

Casual Listener

Note3.  All upgrades.   Trided to clear cache. Tried to reinstal app.   In my profile there is 0 playlists. They are all available as normal on the PC.   I am able to ...

FrodeBNilsen

Casual Listener

724 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Problems with Spotify free on Android

Hi. I'm having problems following the instructions for the Spotify app on my HTC phone (quite an old model, but no mention made in the app that this would be a problem). I open the app and it shows all of my playlists as Downloaded - doesn't give me ...

Casual Listener

Hi. I'm having problems following the instructions for the Spotify app on my HTC phone (quite an old model, but no mention made in the app that this would be a problem). I open the app and ...

Joe

Community Legend

3576 Views

9 replies

0 likes

  • 3576 Views
  • 9 replies
  • 0 likes

Spotify Excessive Battery/CPU usage on Nexus 5 (4.4.2)

Description When playing songs spotify (offline mode) causes excessive CPU usage compared to other music apps and maintains partial wakeclocks even after the song has been paused/stopped thereby draining the battery (about 4-5% an hour compared to 1-...

Newbie

Description When playing songs spotify (offline mode) causes excessive CPU usage compared to other music apps and maintains partial wakeclocks even after the song has been paused/stopped thereby dr...

878 Views

0 replies

0 likes

  • 878 Views
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Lift 3 device limiation please

I have the premium subscription and happen to have a few android devices. - A phone. - A second phone with sim from country I work in part of my time. - A 12" Tablet for work where I like to listen to mucis while working. - An 8" Tablet for holiday a...

Roadie

I have the premium subscription and happen to have a few android devices. - A phone. - A second phone with sim from country I work in part of my time. - A 12" Tablet for work where I like to li...

WilliamOffline

Roadie

973 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Need Help downloading tracks

Okay So i have a small samsung tablet which is pretty basic and I have spotify preimium on it, I cant seem to find the download button to download songs, I wanna download skrillex's new album. I have tried holding on to a song its options are just sh...

Newbie

Okay So i have a small samsung tablet which is pretty basic and I have spotify preimium on it, I cant seem to find the download button to download songs, I wanna download skrillex's new album. I have...

Peter__

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes