Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
389261 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hey everyone, I updated to the newest version of Spotify a few days ago, and so far I'm loving it, but I have one really annoying bug. The 'Browse' and 'Discover' tabs have disappeared from my phone menu after this update. I still have them on my com...
Hey everyone, I updated to the newest version of Spotify a few days ago, and so far I'm loving it, but I have one really annoying bug. The 'Browse' and 'Discover' tabs have disa...
Community Legend
1968 Views
5 replies
0 likes
Hello, Gonna try get help from here because the support team aren't being all that helpful. Since the last update for android (0.7.9), whenever I have the playlist tab open, my playlists will load really slowly and most of the time will stop loading,...
Hello, Gonna try get help from here because the support team aren't being all that helpful. Since the last update for android (0.7.9), whenever I have the playlist tab open, my playlists will...
Community Legend
1035 Views
8 replies
0 likes
I bought an album off of Itunes and transferred it to a Spotify playlist. They all worked except one song, the message "This track is not available" comes up when I try to play it off of my phone. It will work on my laptop off of Spotify though. It i...
I bought an album off of Itunes and transferred it to a Spotify playlist. They all worked except one song, the message "This track is not available" comes up when I try to play it off of my phone. It...
Community Legend
333 Views
1 replies
0 likes
Only one of my playlists have this problem but when I go to play the songs on shuffle on my android phone suggested songs play instead of my playlist is there a way of turning this off?
Only one of my playlists have this problem but when I go to play the songs on shuffle on my android phone suggested songs play instead of my playlist is there a way of turning this off?
Community Legend
435 Views
3 replies
0 likes
Hi. I've been using Spotify Premium for a few months now. My external card has now 9 GB free space(I downloaded the songs from Spotify, Spotify online) and my phone has like 7-8 GB free space(Galaxy S4). I think Spotify downloads songs into where the...
Hi. I've been using Spotify Premium for a few months now. My external card has now 9 GB free space(I downloaded the songs from Spotify, Spotify online) and my phone has like 7-8 GB free space(Galaxy ...
Regular
994 Views
2 replies
0 likes
Hi! My phone does well when I play music on Spotify via my wifi in any condition and state of screen and whole device. Problem starts when I go outside. It plays a few songs normally (1-3 songs), even when screen turns off, but on next song it plays ...
Hi! My phone does well when I play music on Spotify via my wifi in any condition and state of screen and whole device. Problem starts when I go outside. It plays a few songs normally (1-3 songs), eve...
Casual Listener
1132 Views
7 replies
0 likes
Hey there.. As a German user please be patient with my grammar. My connect setupSender: galaxy s4 playlist in shuffle mode Player: nexus 7 connected to a set of boxesProblemAfter picking a playlist with my s4, I turn off the display. A few songs late...
Hey there.. As a German user please be patient with my grammar. My connect setup Sender: galaxy s4 playlist in shuffle mode Player: nexus 7 connected to a set of boxes Problem After pick...
Community Legend
769 Views
1 replies
0 likes
Bluetooth connection to my car stereo works very good until the screen turns off on my Note 2, after that the sound is stuttering every 3-4 seconds. When I turn the screen on again, the sound flows perfectly. This only happens on bluetooth connection...
Bluetooth connection to my car stereo works very good until the screen turns off on my Note 2, after that the sound is stuttering every 3-4 seconds. When I turn the screen on again, the sound flows p...
Regular
2516 Views
10 replies
0 likes
hi ive got 20 playlist entries i can not get rid of on the android app! i have no access to a computer for awhile so i cant try on a computer!
hi ive got 20 playlist entries i can not get rid of on the android app! i have no access to a computer for awhile so i cant try on a computer!
Regular
721 Views
8 replies
0 likes
So for almost a year now even after this new update that was supposed to make everything work better I still cannot sync my local files to my phone without using the work around of making a seperate playlist. When I first had the issue I was in conta...
So for almost a year now even after this new update that was supposed to make everything work better I still cannot sync my local files to my phone without using the work around of making a seperate ...
Casual Listener
588 Views
4 replies
0 likes
Utilizzando spotify con le mie Monster Beats Studio sul mio Samsung Galaxy s4 l'audio è bassissimo :(. Ho provato e riprovato ma nn c'è versi di riuscire sul mio smartphone ad utilizzare a pieno la potenza delle mie cuffie. Specifico che le cuffie so...
Utilizzando spotify con le mie Monster Beats Studio sul mio Samsung Galaxy s4 l'audio è bassissimo :(. Ho provato e riprovato ma nn c'è versi di riuscire sul mio smartphone ad utilizzare a pieno la p...
Casual Listener
1499 Views
3 replies
0 likes
We have one spotify account that we use on several devices. several PC's 2 phones and a nexus 7. Since the spotify connect feature was released we noticed that its connecting our phones and trying to control the other phone when we are NOT connected ...
We have one spotify account that we use on several devices. several PC's 2 phones and a nexus 7. Since the spotify connect feature was released we noticed that its connecting our phones a...
Music Fan
864 Views
4 replies
0 likes
I clicked the new filter icon, and the option appeared in the correct place for a second, but then it jumps to the corner...
I clicked the new filter icon, and the option appeared in the correct place for a second, but then it jumps to the corner...
Regular
921 Views
7 replies
0 likes
I originally loved being able to download anything I starred for offline listening, then I realized after I spend more time with Spotify on my desktop, every time I use it on my phone it nearly cripples my phone because it wants to download all 40+ s...
I originally loved being able to download anything I starred for offline listening, then I realized after I spend more time with Spotify on my desktop, every time I use it on my phone it nearly cripp...
Spotify Star
2229 Views
1 replies
0 likes
When I try to install spotify on my sony ericsson xperia SK171, google play opens a window that has a drop box that says 'No eligible devices for app install'. I have spotify premium, yet I can't get spotify onto my phone. Please help.
When I try to install spotify on my sony ericsson xperia SK171, google play opens a window that has a drop box that says 'No eligible devices for app install'. I have spotify premium, yet I can't get...
Community Legend
2399 Views
4 replies
0 likes
What's new in version 0.7.8.566 New: Follow people from your Profile. Tap the friends icon to find people, and discover what they’re listening to. You can also see what they’re listening to in your Discover view. New: Long press to delete previously ...
What's new in version 0.7.8.566 New: Follow people from your Profile. Tap the friends icon to find people, and discover what they’re listening to. You can also see what they’re listening to in...
Spotify Legend
5794 Views
17 replies
0 likes
Hi, I use the new "your collection" feature (instead of starred). Is there no option to download that songs onto my phone? Greetings, fratzi
Hi, I use the new "your collection" feature (instead of starred). Is there no option to download that songs onto my phone? Greetings, fratzi
Roadie
1819 Views
4 replies
2 likes
My app crashed while in offline mode and after resetting, it won't let me log back in while I'm in offline mode. But I can't disable offline mode until get back into the app, which it won't let me do until I disable offline mode... stupid and annoyin...
My app crashed while in offline mode and after resetting, it won't let me log back in while I'm in offline mode. But I can't disable offline mode until get back into the app, which it won't let me do...
Community Legend
2307 Views
1 replies
0 likes
Android Release Notes What's new in version 0.7.3 New: Say hello to Spotify Connect. Listen to music on your Connect-enabled speakers, and use your mobile to control the music. Fixed: Lots of bugs and nasty things. Known issues: Images do not load pr...
Android Release Notes What's new in version 0.7.3 New: Say hello to Spotify Connect. Listen to music on your Connect-enabled speakers, and use your mobile to control the music. Fixed: Lo...
Roadie
11360 Views
57 replies
0 likes
Hey, 1 week ago I switched from the Galaxy S2 to the S4. I was always happy with Spotify on PC + S2, so I thought I would be on S4. The volume difference between Spotify on S2 and S4 is big. Its just too LOW on the S4, but sometimes (1/10 of times) t...
Hey, 1 week ago I switched from the Galaxy S2 to the S4. I was always happy with Spotify on PC + S2, so I thought I would be on S4. The volume difference between Spotify on S2 and S4 is ...
Regular
6602 Views
11 replies
0 likes
