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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194958 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194958 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536309 Views

78 replies

3 likes

  • 536309 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440166 Views

565 replies

37 likes

Account
Free
  • 440166 Views
  • 565 replies
  • 37 likes

Can't log to spotify

Hello. My phone is Sony Xperia S - I'm using custom ROM based on KitKat. Of course, my phone is rooted. Well, I can't log in to my account. I can see the startup screen, but when I click "Log in", phone crashes (black screen) and I must restart it. I...

Newbie

Hello. My phone is Sony Xperia S - I'm using custom ROM based on KitKat. Of course, my phone is rooted. Well, I can't log in to my account. I can see the startup screen, but when I click "Log in", ...

511 Views

0 replies

0 likes

  • 511 Views
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Solved!! Samsung Galaxy S5

Just got a new phone Galaxy S5, upgrated from S2. Have been using spotify on mey phone for 6 months with no problems. Cant open spotify on my new S5, "unfortunately, spotify has stopped". And doesnt open? I have a premium subscription. Any Ideas?

Casual Listener

Just got a new phone Galaxy S5, upgrated from S2. Have been using spotify on mey phone for 6 months with no problems. Cant open spotify on my new S5, "unfortunately, spotify has stopped". And doesn...

lofture

Casual Listener

9837 Views

2 replies

1 likes

  • 9837 Views
  • 2 replies
  • 1 likes

Can't use menu, stuck on Your Music

Spotify recently updated on my Android phone. Now, when I load it goes straight to the Your Music page. I cannot use the menu at all, every time I press it, the app closes to my home screen. I have deleted the cache, deleted the data, uninstalled, re...

Casual Listener

Spotify recently updated on my Android phone.  Now, when I load it goes straight to the Your Music page.  I cannot use the menu at all, every time I press it, the app closes to my home scre...

Joe

Community Legend

968 Views

7 replies

0 likes

  • 968 Views
  • 7 replies
  • 0 likes

Syncing local files asking for premium.

I have used Spotify to sync local files from my PC to android phone (currently Nexus 4) for a while now. However when trying to sync a playlist full of local files today I get the 'Premium Required' popup, this is the same for all playlists that I tr...

Music Fan

I have used Spotify to sync local files from my PC to android phone (currently Nexus 4) for a while now. However when trying to sync a playlist full of local files today I get the 'Premium Required...

John_Peterson

Regular

8511 Views

54 replies

3 likes

  • 8511 Views
  • 54 replies
  • 3 likes

Just and observation relevant to recent equalizer bug

As you may know, there have been some issues with equalizers not working properly with the Spotify android app. When a song started or when you skipped through it the volume would jump to max scaring the **bleep** out of you for a split second. I had...

Music Fan

As you may know, there have been some issues with equalizers not working properly with the Spotify android app. When a song started or  when you skipped through it the volume would jump to max s...

Joe

Community Legend

734 Views

1 replies

1 likes

  • 734 Views
  • 1 replies
  • 1 likes

Solved!! Incorrect song order in My Music

When I save certain albums to My Music, the songs are occasionally listed in the incorrect playing order in the android app. This happens in both album and artist views, and happens whether I originally saved the album from the desktop Windows app or...

Regular

When I save certain albums to My Music, the songs are occasionally listed in the incorrect playing order in the android app. This happens in both album and artist views, and happens whether I origina...

Peter__

Community Legend

6053 Views

9 replies

0 likes

  • 6053 Views
  • 9 replies
  • 0 likes

Updated Spotify on Android

There are those new tabs but no new design. Why? Will there even be a design update?

Casual Listener

There are those new tabs but no new design. Why? Will there even be a design update?

DANIEL3GS

Casual Listener

597 Views

2 replies

0 likes

  • 597 Views
  • 2 replies
  • 0 likes

Data usage while in offline mode

Hi there, I was playing some songs on my phone while travelling the other day. Back home I saw a notification from my data usage app that Spotify had used 150 mb on my way home. Although I was sure that my Spotify app was in offline mode I double-che...

Newbie

Hi there,   I was playing some songs on my phone while travelling the other day. Back home I saw a notification from my data usage app that Spotify had used 150 mb on my way home. Although I...

Peter__

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Spotify Premium

Signed up to the 30day free trial but with no difference to my account. Still unable to play my play lists offline. Have now been charged for a month as the 30days is up but still no change. Any advice on how to get it sorted? Have logged in and out ...

Newbie

Signed up to the 30day free trial but with no difference to my account. Still unable to play my play lists offline. Have now been charged for a month as the 30days is up but still no change. Any advi...

Peter__

Community Legend

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Your music songs on PC does not show on android

I'm using the latest of both PC and android. My Songs in Your music show a random list of one dozen of songs even thought it's empty on my pc. The bottom line is that Your Music on android does not sync with the pc.

Regular

I'm using the latest of both PC and android. My Songs in Your music show a random list of one dozen of songs even thought it's empty on my pc. The bottom line is that Your Music on android does n...

regisbsb

Regular

739 Views

2 replies

0 likes

  • 739 Views
  • 2 replies
  • 0 likes

Where is chromecast ????

STILL NO CHROME CAST SUPPORT ! I have a lot of playlists to copy to Google play but it will be worth it ! Spotify u have last another paying customer !

Newbie

STILL NO CHROME CAST SUPPORT ! I have a lot of playlists to copy to Google play but it will be worth it ! Spotify u have last another paying customer !

511 Views

0 replies

0 likes

  • 511 Views
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Solved!! Spotify Offline (Chile)

Hello, I've been listening some Spotify spots in which are said that we can use spotify for free in our cellphones without going premiun, but they also said that it is not a 30-days test of the premiun Spotify. I downloaded the app in my smartphone (...

Casual Listener

Hello,   I've been listening some Spotify spots in which are said that we can use spotify for free in our cellphones without going premiun, but they also said that it is not a 30-days test o...

GabbyW

Casual Listener

873 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Computer freezes and locks up when syncing with Galaxy s3

Hello, I have been searching for a related issue but have been unable to find a solution. I am trying to sync a playlist to my galaxy s3. Every time I connect my phone to the wifi network, the syncing process begins. After 1-3 minutes of syncing song...

Casual Listener

Hello,   I have been searching for a related issue but have been unable to find a solution. I am trying to sync a playlist to my galaxy s3. Every time I connect my phone to the wifi network,...

Peter__

Community Legend

923 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Unable to Play Track on Android or iPad, but playable on PC?

Hi all, Would anyone know why some tracks of my playlist play fine on the PC, but are unplayable on Android or iPad? These are greyed out in the mobile devices. On the iPad, it says "Unable to Play Track" when you try to play it. Other related posts ...

Regular

Hi all,   Would anyone know why some tracks of my playlist play fine on the PC, but are unplayable on Android or iPad? These are greyed out in the mobile devices.   On the iPad, it...

Peter__

Community Legend

1351 Views

6 replies

0 likes

  • 1351 Views
  • 6 replies
  • 0 likes

Spotify Widget

I'm not sure who else this affects but the first time after geting the Spotify app on my Nexus 7 2013, the widget was a nice 4x1 size which would sit nicely in the middle of the screen, but after using Nova Launcher for a while (and unistalling Nova ...

Casual Listener

I'm not sure who else this affects but the first time after geting the Spotify app on my Nexus 7 2013, the widget was a nice 4x1 size which would sit nicely in the middle of the screen, but after usi...

Joe

Community Legend

3519 Views

1 replies

1 likes

  • 3519 Views
  • 1 replies
  • 1 likes

Solved!! Artists in Your Music with ZERO saved songs/albums

I have several artists that are listed under the Artists tab of Your Music, but i have not saved any of their music at all. They show as having "0" tracks. Have tried adding music and removing, but the entry remains.

Regular

I have several artists that are listed under the Artists tab of Your Music, but i have not saved any of their music at all. They show as having "0" tracks. Have tried adding music and removing, but t...

Peter__

Community Legend

1615 Views

9 replies

0 likes

  • 1615 Views
  • 9 replies
  • 0 likes

Solved!! galaxy S5 app

How do I get the spotify app on my phone? This should be easier than what it's doing.

Regular

How do I get the spotify app on my phone?  This should be easier than what it's doing.

kbrooksc

Community Legend

6421 Views

8 replies

0 likes

  • 6421 Views
  • 8 replies
  • 0 likes

TRANSFERED SONG GREYED OUT??

i transfere a song from my computer, it works on the computer but now its greyed out on my phone when i try to play it after the latest update with the black theme??

Casual Listener

i transfere a song from my computer, it works on the computer but now its greyed out on my phone when i try to play it after the latest update with the black theme??

Peter__

Community Legend

517 Views

2 replies

0 likes

  • 517 Views
  • 2 replies
  • 0 likes

Solved!! Reordering playlists?

I have a ton of playlists, and when I use the windows app, I have them all listed in a specific order that allows me to quickly locate individual playlists. When I open the android app though, all of my playlists are in a seemingly random order which...

Music Fan

I have a ton of playlists, and when I use the windows app, I have them all listed in a specific order that allows me to quickly locate individual playlists. When I open the android app though, all of...

Joe

Community Legend

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

paying for premium but my android phone...

Im paying for premium but on my android phone, the Spotify app is set up like its free. Help! I dont want to pay for something I'm not gonna get.

Newbie

Im paying for premium but on my android phone, the Spotify app is set up like its free. Help! I dont want to pay for something I'm not gonna get.

Joe

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes