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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850305 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850305 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16794 Views
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  • 16794 Views
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download on android same as offline mode on pc?

Hi, Do I have to use the download button to get the files in offline mode on my andriod phone? No extra cost?

  • Casual Listener
  • Hi,   Do I have to use the download button to get the files in offline mode on my andriod phone? No extra cost?  
  • lglinstad
  • Casual Listener
  • 217 Views
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  • 217 Views
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local files wont sync to android

i'm getting really frustrating because my local files wont sync to my android phone!and another problem, my andoid wont show in devices on spotify.i need help fast!

  • Casual Listener
  • i'm getting really frustrating because my local files wont sync to my android phone! and another problem, my andoid wont show in devices on spotify. i need help fast! 
  • user-removed
  • Not applicable
  • 197 Views
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  • 197 Views
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Statistic on facebook almost gone !

The statistic over what I listen to is almost gone on facebook. I have alway been able to see a detailed statistic on facebook, but now most of the statistic is gone. How can I get this back on my timeline ?

  • Music Fan
  • The statistic over what I listen to is almost gone on facebook.    I have alway been able to see a detailed statistic on facebook, but now most of the statistic is gone. How can I get t...
  • user-removed
  • Not applicable
  • 187 Views
  • 2 replies
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  • 187 Views
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Solved!! spotify app not working on my htc one v

I just installed spotify on my new HTC One V. The downloading and installing went well, but when I open the app nothing happens. The screen goes black for one second and then it returns back to the screen from which I clicked on the spotify app. I ha...

  • Newbie
  • I just installed spotify on my new HTC One V. The downloading and installing went well, but when I open the app nothing happens. The screen goes black for one second and then it returns back to the s...
  • FreddeUmea
  • Newbie
  • 7233 Views
  • 4 replies
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  • 7233 Views
  • 4 replies
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Cant logg in Samsung Galaxy Note

I cant logg in!!! When I logg in it jumpes straight back to logg in! I can se my page, but only for a second, and the it jumpes back to sighn-in! Waht to do? I have reinstalled the app, but no... Greatefull for an answer

  • Newbie
  • I cant logg in!!!   When I logg in it jumpes straight back to logg in! I can se my page, but only for a second, and the it jumpes back to sighn-in!   Waht to do?   I have r...
  • licenced
  • Community Legend
  • 281 Views
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  • 281 Views
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Download music from computer to mobile is failing..

I was wondering if anyone could help me with a problem that I have on my phone.. I downloaded some music from youtube in a mp3 file, that have worked plenty of times after putting them over to spotify.. I just tried to put 5 new songs from my compute...

  • Casual Listener
  • I was wondering if anyone could help me with a problem that I have on my phone.. I downloaded some music from youtube in a mp3 file, that have worked plenty of times after putting them over to spotif...
  • 192 Views
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  • 192 Views
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Cannot sync local files to HTC

Hello, I'm using Spotify on Windows and on my HTC android. Until recently, I was able to sync local files from my PC to my droid by connecting them to the same network. However, the desktop client recently stopped recognizing local files at all, and ...

  • Regular
  • Hello, I'm using Spotify on Windows and on my HTC android. Until recently, I was able to sync local files from my PC to my droid by connecting them to the same network. However, the desktop client ...
  • SirCmpwn
  • Regular
  • 432 Views
  • 6 replies
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  • 432 Views
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Can't change the 3D-Effect and Bass at the Android Equalizer

Hi guys! I just had to reinstall my spotify app on my 4.0.3 android device. I wanted to readjust my equalizer settings but somehow can't access the 3D and Bass-effect anymore. As you can see in the screenshot those options are greyed out: Tried resta...

Screenshot_2012-11-08-23-51-57.png
  • Community Legend
  • Hi guys!   I just had to reinstall my spotify app on my 4.0.3 android device. I wanted to readjust my equalizer settings but somehow can't access the 3D and Bass-effect anymore. As you c...
  • Marco
  • Community Legend
  • 2724 Views
  • 1 replies
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  • 2724 Views
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Playlist renaming bug

While renaming a playlist; if currently playing song finishes, playlist name is abruptly restored to the original, removing any of the unsaved edits the user has done to the playlist name.. The same thing happens when the spotify switches from online...

  • Regular
  • While renaming a playlist; if currently playing song finishes, playlist name is abruptly restored to the original, removing any of the unsaved edits the user has done to the playlist name.. &nbsp...
  • user-removed
  • Not applicable
  • 267 Views
  • 2 replies
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  • 267 Views
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Why is this app so terrible?

I use Spotify premium because it is a great way to listen to all the music I want legally. I just can't understand why the Android app is so God awful. There is no method of sorting songs, searching through playlists or anything. Basically you are st...

  • Newbie
  • I use Spotify premium because it is a great way to listen to all the music I want legally. I just can't understand why the Android app is so God awful. There is no method of sorting songs, searching ...
  • 261 Views
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  • 261 Views
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Charts???

Hello.Where can I access the charts (ie songs, albums, artists or currently downloaded more sound) through the mobile application? I ask because I see that you can not access that section (which is present in the computer program) through spotify mob...

  • Regular
  • Hello. Where can I access the charts (ie songs , albums , artists or currently downloaded more sound ) through the mobile application ? I ask because I see that ...
  • 331 Views
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  • 331 Views
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Local tracks wont sync to mobile app

It seems all the music i've added to my playlist, that are on my laptop are no longer working on my spotify mobile app.I've re-installed the app several times, and even re-added all my local tracks to my playlist again.I have an HTC EVO 4G, it's powe...

  • Newbie
  • It seems all the music i've added to my playlist, that are on my laptop are no longer working on my spotify mobile app. I've re-installed the app several times, and even re-added all my local trac...
  • mddk
  • Newbie
  • 134 Views
  • 1 replies
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  • 134 Views
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playlist not downloading on my Android.

I have checked my bank payments and the premium account money was taken out but I can't download and songs!! Please sort it or I want a refund for the last month!!

  • Casual Listener
  • I have checked my bank payments and the premium account money was taken out but I can't download and songs!! Please sort it or I want a refund for the last month!!
  • jbacon
  • Newbie
  • 180 Views
  • 5 replies
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  • 180 Views
  • 5 replies
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The REAL Android tablet app

Hello spotify, When are we going to get the Real Android tablet version? A big fuss was made of 'The Real' ipad app a long time ago now (6 months): http://www.youtube.com/watch?v=yXdD-2wJUac But the app on my Motorola Xoom 10" tablet is still just a ...

  • Regular
  • Hello spotify,   When are we going to get the Real Android tablet version?   A big fuss was made of 'The Real' ipad app a long time ago now (6 months): http://www.youtube.com/watc...
  • BadDan81
  • Regular
  • 656 Views
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  • 656 Views
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Why is the Android app so poor?

What are you guys doing with my money? Not improving your software, that's for sure. Why can't I search for public playlists on my device? If I search for a word, I don't get any playlists in the results. Why can't I search for word fragments on my d...

  • Casual Listener
  • What are you guys doing with my money? Not improving your software, that's for sure.   Why can't I search for public playlists on my device? If I search for a word, I don't get any playlists...
  • personanongrata
  • Roadie
  • 465 Views
  • 5 replies
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  • 465 Views
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Staff: Do you read these forums?

Where is option to hide unplayable content in Android app? Waiting for that option for too long.

  • Visitor
  • Where is option to hide unplayable content in Android app? Waiting for that option for too long.
  • personanongrata
  • Roadie
  • 185 Views
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  • 185 Views
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I cant stream my radio, even though 3G is on

A lot of the time when I go to s listen to the radio on my phone, spotify will tell me I am offline and there arr no internet connections.... Though I know there is because I am using my phone to write this. help?

  • Newbie
  • A lot of the time when I go to s listen to the radio on my phone, spotify will tell me I am offline and there arr no internet connections.... Though I know there is because I am using my phone to wri...
  • 177 Views
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  • 177 Views
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save the downloaded playlist

im on the road 300 days a year and most times my internet connection is the same speed as the old isdn lines, so the offline mode is a lifesaver. but i have prefered to buy my premium in the shops along the way. now to the problem, i never get a mess...

  • Newbie
  • im on the road 300 days a year and most times my internet connection is the same speed as the old isdn lines, so the offline mode is a lifesaver. but i have prefered to buy my premium in the shops al...
  • Jude
  • Spotify Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
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[slider] Vs [Up/Down] vote buttons, the battle of doom!

It must be my fat thumbs or something but whenever i try to slide in a song using the radio feature, i have a constant battle between voting up/down and actually sliding in the track.. Mostly the up button win, but sometimes the down vote button win ...

  • Music Fan
  • It must be my fat thumbs or something but whenever i try to slide in a song using the radio feature, i have a constant battle between voting up/down and actually sliding in the track.. Mostly the...
  • 174 Views
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  • 174 Views
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Solved!! Spotify Premium, offline playlist

Simple question: If you have spotify premuim and you want to create an offline playlist. Do you have to buy these songs (extra costs?) Thx

  • Newbie
  • Simple question:   If you have spotify premuim and you want to create an offline playlist. Do you have to buy these songs (extra costs?)   Thx
  • user-removed
  • Not applicable
  • 868 Views
  • 1 replies
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  • 868 Views
  • 1 replies
  • 0 likes