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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410042 Views

554 replies

37 likes

Account
Free
  • 410042 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8943 Views

0 replies

7 likes

  • 8943 Views
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  • 7 likes

Solved!! volume decrease at the start of songs. *Phone Spotify*

I have a Samsung Galaxy S4 - used Spotify on it for a few months now, no problem. However, once I did a software update from Android, suddenly every song on Spotify suddenly drops (dramatically) in volume after about 1 second in. I messed around with...

Newbie

I have a Samsung Galaxy S4 - used Spotify on it for a few months now, no problem.   However, once I did a software update from Android, suddenly every song on Spotify suddenly drops (dramati...

starling2k

Newbie

1391 Views

2 replies

0 likes

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  • 2 replies
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Solved!! How come Your Music doesn't show up as a playlist in the app?

To be frank, I am quite annoyed by the switch from the starred feature to the Your Music features. I'm sure after a time I will get used to them and come to like them but I feel like they were forced on me without any forwarning.However, with the new...

Casual Listener

To be frank, I am quite annoyed by the switch from the starred feature to the Your Music features.  I'm sure after a time I will get used to them and come to like them but I feel like they were ...

atk3kf

Casual Listener

1533 Views

4 replies

0 likes

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  • 4 replies
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When user go to search bar Search top bar use default Android color

Description When user go to search bar Search top bar use default Android color - should be Spotify "dark grey" color What are the steps you took to get to the error/issue? 1. Open Application on Android 4.4 (not sure about other versions) 2. Open Si...

Newbie

Description When user go to search bar Search top bar use default Android color - should be Spotify "dark grey" color What are the steps you took to get to the error/issue? 1. Open Application ...

Andrews32

Roadie

2060 Views

2 replies

0 likes

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Spotify bug

Hi, I got a bug with Spotify so Evert time when im listening to music and my phone screen turns off, Spotify wont play the next track!

Regular

Hi, I got a bug with Spotify so Evert time when im listening to music and my phone screen turns off, Spotify wont play the next track!

Joe

Community Legend

378 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify downloads blank songs

The Wifi at my work requires you to login before being able to browse the web. If you attempt to visit any url without first signing in it redirects you to a "webpage unavailable" message. I would expect Spotify to fail to download songs, but it does...

Regular

The Wifi at my work requires you to login before being able to browse the web.  If you attempt to visit any url without first signing in it redirects you to a "webpage unavailable" message. &nbs...

mazzzzz

Regular

817 Views

2 replies

0 likes

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  • 2 replies
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Kit Kat lock screen - LG G2

Hey! I updated my Galaxy S4 to kitkat just before I dropped and smashed it. I became very attached to the boarderless cover art in the lock screen. Now after updating my LG G2 to Kit Kat I still have the "old" widget. Is there any way to activate the...

Casual Listener

Hey!   I updated my Galaxy S4 to kitkat just before I dropped and smashed it. I became very attached to the boarderless cover art in the lock screen. Now after updating my LG G2 to Kit Kat I...

Joe

Community Legend

971 Views

1 replies

0 likes

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  • 1 replies
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Can't synch - android doesn't show under devices

Sounds like I'm having the same problem. Since the last update I cant download my local files (mp3s on my laptop, which I imported in spotify) to my spotify app. It used to work, but it can't connect anymore

Regular

Sounds like I'm having the same problem. Since the last update I cant download my local files (mp3s on my laptop, which I imported in spotify) to my spotify app. It used to work, but it can't connect...

Joe

Community Legend

843 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify disconnects wifi while downloading

While downloading songs to my Motorola Droid Maxx, running Android 4.2.2 and Spotify 0.6.6.270, Spotify appears to force my wifi (g) connection to drop after a song finishes downloading. Wifi immediately reconnects after it drops out. This does not o...

Regular

While downloading songs to my Motorola Droid Maxx, running Android 4.2.2 and Spotify 0.6.6.270, Spotify appears to force my wifi (g) connection to drop after a song finishes downloading.  Wifi i...

Zilver

Regular

5258 Views

7 replies

0 likes

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  • 7 replies
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Phone not showing up on Desktop Spotify App

Looking for some help with this! I have read some post on the board but they dont help me First problem - I was looking to sync some local music (local on desktop) to my Android devive (S3) Second problem - i can not see my device on the Spofity desk...

Casual Listener

Looking for some help with this!   I have read some post on the board but they dont help me 😞   First problem - I was looking to sync some local music (local on desktop) to my And...

Daniel

Community Legend

663 Views

4 replies

0 likes

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Andriod Audio Effect Missing

I only can hear the beats and chorus playing. not not when somebody sings.

Newbie

I only can hear the beats and chorus playing. not not when somebody sings.

Daniel

Community Legend

541 Views

2 replies

0 likes

  • 541 Views
  • 2 replies
  • 0 likes

Blank Screen Galaxy S4 - ATT

Hi Just got the new galaxy S4 - everytime I login I see my lists for less than a bit of a second - then the screen is blank and the app is unresponsive - I followed the troubleshooting instuctions available on the site - still with the same issue Wha...

Music Fan

Hi Just got the new galaxy S4 - everytime I login I see my lists for less than a bit of a second - then the screen is blank and the app is unresponsive - I followed the troubleshooting instuctions av...

weelox

Casual Listener

3646 Views

9 replies

0 likes

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  • 9 replies
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Music pauses constantly on Motorola Xoom after 2/14 upgrade

Hi - after updating Spotify on my Motorola Xoom tablet today music will only play for a few seconds and then it pauses itself. When I hit play it will play for a few seconds and then pause again. The update seems fine on my Galaxy Nexus phone. I trie...

Newbie

Hi - after updating Spotify on my Motorola Xoom tablet today music will only play for a few seconds and then it pauses itself. When I hit play it will play for a few seconds and then pause again. &nb...

Zilver

Regular

596 Views

1 replies

0 likes

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  • 1 replies
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Android Playlists all tracks are GREYED out

So here is the problem I'm having. I have premium, blew away my PC, downloaded spotify and exported my iTunes playlists and nearly everything is greyed out now. When i went to try to play songs I had available minutes ago, it says "This track is not ...

Visitor

So here is the problem I'm having. I have premium, blew away my PC, downloaded spotify and exported my iTunes playlists and nearly everything is greyed out now. When i went to try to play songs I had...

Joe

Community Legend

1056 Views

5 replies

0 likes

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  • 5 replies
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pro is not working

I'm having the same problem. I just signed up for the 30-day trial and when I try to play my playlist it says "Only premium users can stream on demand on mobile" and when I click "get premium" it shows that I am subscribed to premium already. Very fr...

Newbie

I'm having the same problem. I just signed up for the 30-day trial and when I try to play my playlist it says "Only premium users can stream on demand on mobile" and when I click "get premium" it sho...

user-removed

Not applicable

354 Views

1 replies

0 likes

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  • 1 replies
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How can i desable my account?

I need to desable my account but don't know how

Casual Listener

I need to desable my account but don't know how

Joe

Community Legend

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
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How can I hide playlists?

I have organized all my Playlists in Subfolders, and then downloaded them on my phone. Now, in the spotify App I always have to scroll throu all the "downloaded playlists" (which are a lot) to get down to my folders in which I organized them. Is ther...

Regular

I have organized all my Playlists in Subfolders, and then downloaded them on my phone. Now, in the spotify App I always have to scroll throu all the "downloaded playlists" (which are a lot) to get do...

Joe

Community Legend

2484 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Premium not working

Upgraded to premium, have the receipt. Does not seem to be working, still have ads and still says to upgrade. I tried clicking upgrade again and it showed I was already premium, I've tried everything I've found so far on this site and no dice. I've s...

Casual Listener

Upgraded to premium, have the receipt. Does not seem to be working, still have ads and still says to upgrade. I tried clicking upgrade again and it showed I was already premium, I've tried every...

Joe

Community Legend

39004 Views

133 replies

3 likes

  • 39004 Views
  • 133 replies
  • 3 likes

spotify on android drains battery and heating on the phone

I am using spotify on my android phone for 3 or 4 months but spotify drains too much battery. I tried different roms different batteries still same. Spotify needsto do something i think because i cant use this appMy phone is HTC Sensation XL with one...

Regular

I am using spotify on my android phone for 3 or 4 months but spotify drains too much battery. I tried different roms different batteries still same. Spotify needsto do something i think because i can...

NAZO

Regular

1204 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Repeat button in Android App

Sorry for this question, but I've read a lot of answers, but I still can not find the solution. In the application for Android can not find the repeat button!! Reading in the network (and here on the fourm) it says to click the i button and in the op...

Regular

Sorry for this question, but I've read a lot of answers, but I still can not find the solution. In the application for Android can not find the repeat button!!   Reading in the network (an...

thenaturesounds

Regular

1719 Views

2 replies

0 likes

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  • 2 replies
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Can't select songs to play

Do you have to have premium subscription in order to select a song you want to listen to? My only option is "shuffle play" and I only want to listen to the artist/album I selected

Newbie

Do you have to have premium subscription in order to select a song you want to listen to? My only option is "shuffle play" and I only want to listen to the artist/album I selected

Joe

Community Legend

1381 Views

1 replies

0 likes

selection
shuffle
  • 1381 Views
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  • 0 likes