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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115189 Views

27 replies

4 likes

  • 115189 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231591 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231591 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591036 Views

79 replies

3 likes

  • 591036 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485552 Views

580 replies

42 likes

Account
Free
  • 485552 Views
  • 580 replies
  • 42 likes

Bluetooth problem on HTC One

I love Spotify. I'm a premium member and Spotify has completely changed how I listened to music and made purchases. New problem with the app though. If you're streaming through a Bluetooth device, Spotify will not show you what is playing currently a...

Casual Listener

I love Spotify. I'm a premium member and Spotify has completely changed how I listened to music and made purchases. New problem with the app though. If you're streaming through a Bluetooth device, Sp...

387 Views

0 replies

1 likes

  • 387 Views
  • 0 replies
  • 1 likes

shuffle button

Hello wanted to ask if it is possible to make shuffle button biger in New spotify ( 1.0.0.82) because in the landscape its very difficult to push. It's on htc one, so may screen isn't small or bad resolution. Maybe it be great if it was at the bottom...

Newbie

Hello wanted to ask if it is possible to make shuffle button biger in New spotify ( 1.0.0.82) because in the landscape its very difficult to push. It's on htc one, so may screen isn't small or bad re...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Crashes on start after latest updated

I'm on a Nexus 5 with Android 4.4.2. After updating Spotify to 1.0.0.82, the app crashes immediately on start every time. I've tried reinstalling as well.

Newbie

I'm on a Nexus 5 with Android 4.4.2. After updating Spotify to 1.0.0.82, the app crashes immediately on start every time. I've tried reinstalling as well.

MaxPot

Newbie

772 Views

3 replies

0 likes

  • 772 Views
  • 3 replies
  • 0 likes

Premium fail

Spotify, I upgraded to your premium account on my computer but the premium is not being recognized by my Galaxy S4 (at&t). It's pretty frustrating that nearly none of my playlists are now showing up on my phone. Please help me resolve this issue. Tha...

Newbie

Spotify,   I upgraded to your premium account on my computer but the premium is not being recognized by my Galaxy S4 (at&t). It's pretty frustrating that nearly none of my playlists are ...

Greg

Roadie

2639 Views

21 replies

0 likes

  • 2639 Views
  • 21 replies
  • 0 likes

Bluetooth playback ALMOST perfect

Hi.. Im using spotify on my Samsung Galaxy S4 to play music in my car. Track Info works, prev track/next track/play/pause works, but ELAPSED TIME and TRACKSEEK (fastforward or fastrewind) does not. Same goes for different kinds of headsets I've tried...

Casual Listener

Hi..   Im using spotify on my Samsung Galaxy S4 to play music in my car. Track Info works, prev track/next track/play/pause works, but ELAPSED TIME and TRACKSEEK (fastforward or fastrewind) ...

JørgenE

Casual Listener

791 Views

3 replies

0 likes

  • 791 Views
  • 3 replies
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spotify doesnt download fo my sd card but deezer does why?

Recently bought handset with low phone memory but large expandable memory. Spotify will not use the expandable memory card. Moved to Deezer and it has the option to save where I choose. Why doesnt Spotify? Another reason I just stopped subscribing an...

Visitor

Recently bought handset with low phone memory but large expandable memory. Spotify will not use the expandable memory card. Moved to Deezer and it has the option to save where I choose. Why doesnt Sp...

user-removed

Not applicable

1107 Views

2 replies

0 likes

  • 1107 Views
  • 2 replies
  • 0 likes

Solved!! Confirm you're sill a Premium User

Hey, since this morning I have the problem, that when I want to go into offline modus I get the message "Go online and confirm you're still a premium user". I can't confirm this anywhere and on my laptop everythings fine. Does anyone have the same pr...

Casual Listener

Hey,   since this morning I have the problem, that when I want to go into offline modus I get the message "Go online and confirm you're still a premium user". I can't confirm this anywhere a...

Strieface

Music Fan

2082 Views

2 replies

0 likes

  • 2082 Views
  • 2 replies
  • 0 likes

Is the shuffle mode really shuffle?

Hi! I very often use the shuffle mode to play all song in my Spotify Library. Usually I use Spotify when I go to work by bike for 40 minutes. In my library I have about 430 song. My observation is that, there is a set of few songs that are served me ...

Newbie

Hi! I very often use the shuffle mode to play all song in my Spotify Library. Usually I use Spotify when I go to work by bike for 40 minutes. In my library I have about 430 song. My observation i...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Solved!! Samsung galaxy S3 Spotify & BEATS Wireless

Hi, When i want to listening spotify with my wireless headphones it doesnt work (through bluetooth). Sound is just playing from mobile device. Is there any solution? Thanks for any advice! mobile: Samsung Galaxy S3 OS: Android headphones: BEATS Wirel...

Casual Listener

Hi,   When i want to listening spotify with my wireless headphones it doesnt work (through bluetooth). Sound is just playing from mobile device. Is there any solution? Thanks for any ad...

user-removed

Not applicable

971 Views

3 replies

0 likes

  • 971 Views
  • 3 replies
  • 0 likes

Crashes on my Blu vivo hd

I downloaded the spotify app on my blu vivo hd but the app keep on crashing after a few seconds. I tried restart but still the same. My device has 1GB RAM which I think is definitely sufficent to support this app. So what is going on?

Newbie

I downloaded the spotify app on my blu vivo hd but the app keep on crashing after a few seconds. I tried restart but still the same. My device has 1GB RAM which I think is definitely sufficent to sup...

user-removed

Not applicable

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Not able to sync with LG G2 (Android 4.3)

I am not able to sync with my Android (LG2, Android 4.3) device. The device is not even showing under Devices. Have tried all the tips in this forum I could find: - fresh install of Spotify on my phone, cache deleted, old files deleted etc - router r...

Casual Listener

I am not able to sync with my Android (LG2, Android 4.3) device. The device is not even showing under Devices. Have tried all the tips in this forum I could find:   - fresh install of Spotif...

Peter__

Community Legend

562 Views

3 replies

0 likes

  • 562 Views
  • 3 replies
  • 0 likes

Local Files

How do I download my local files? It said i can sync them but i can't choose which one to listen to, I can only shuffle the music instead of listening to them in order.

Newbie

How do I download my local files? It said i can sync them but i can't choose which one to listen to, I can only shuffle the music instead of listening to them in order.

Peter__

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

HELP!!!!

HELP DESPERATELY NEEDED. I HAVE SMASHED MY GALAXY SAMSUNG AND IT WILL NOT SWITCH ON. HOW DO I GET ALL OF MY SPOTIFY MUSIC ON MY LAPTOP IF I CANT TURN PHONE ON?

Newbie

HELP DESPERATELY NEEDED. I HAVE SMASHED MY GALAXY SAMSUNG AND IT WILL NOT SWITCH ON. HOW DO I GET ALL OF MY SPOTIFY MUSIC ON MY LAPTOP IF I CANT TURN PHONE ON?

Merik

Community Legend

699 Views

2 replies

0 likes

  • 699 Views
  • 2 replies
  • 0 likes

Device not showing in Available Devices

I have a rooted Samsung Android tablet (Tab 10.1). I have installed the AirAudio app, which in theory lets you stream Spotify to a device such as an Airport Express (I have one).I have just signed up for a 30 day trial of Spotify premium and I'm usin...

Newbie

I have a rooted Samsung Android tablet (Tab 10.1). I have installed the AirAudio app, which in theory lets you stream Spotify to a device such as an Airport Express (I have one). I have just signe...

711 Views

0 replies

0 likes

  • 711 Views
  • 0 replies
  • 0 likes

Unable to login / use anything online while on 3G / 4G

Hi all, I hope somebody can help, because this is causing me real issues and makes my premium subscription almost useless. I have just got a new android phone (Samsung Galaxy S5), the problem has started since i got the new phone, so it seems like th...

Casual Listener

Hi all,   I hope somebody can help, because this is causing me real issues and makes my premium subscription almost useless. I have just got a new android phone (Samsung Galaxy S5), the prob...

Merik

Community Legend

615 Views

3 replies

0 likes

  • 615 Views
  • 3 replies
  • 0 likes

playlist wont download

My playlist wont download so I can listen offline. Its says I dont have enough device storage but my phone says I have 18 gb available. I have galaxy note 3. Please help

Newbie

My playlist wont download so I can listen offline. Its says I dont have enough device storage but my phone says I have 18 gb available. I have galaxy note 3. Please help

user-removed

Not applicable

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Phone Won't Play Downloaded Local Files

Hello, I am using the latest version of spotify on my macbook pro, and my Galaxy note 3. My phone will not play any local files that i have on my computer. i have synced them to my phone through the cable and being connected on the same Wi-Fi, so its...

Casual Listener

Hello, I am using the latest version of spotify on my macbook pro, and my Galaxy note 3. My phone will not play any local files that i have on my computer. i have synced them to my phone through the ...

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes

spotify app stutters

I've had this app for someone now and since the new update came out a few days ago all my playlist were undownloaded and trying to re download them starts and stops and wipes all of it. I've log out and in multiple time uninstalled the app as well an...

Casual Listener

I've had this app for someone now and since the new update came out a few days ago all my playlist were undownloaded and trying to re download them starts and stops and wipes all of it. I've log out ...

jroshan

Casual Listener

650 Views

2 replies

0 likes

  • 650 Views
  • 2 replies
  • 0 likes

Solved!! shuffle play button

I installed this morning spotify on my smartphone LG but when i go on the page of an artist or album there isn't shuffle play button and i know that is the only way to play music with the free subscription. Then where the hell is this darn shuffle pl...

Casual Listener

I installed this morning spotify on my smartphone LG but when i go on the page of an artist or album there isn't shuffle play button and i know that is the only way to play music with the free subscr...

Disorder

Casual Listener

900 Views

4 replies

0 likes

  • 900 Views
  • 4 replies
  • 0 likes