Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
60352 Views
68 replies
26 likes

60352 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28357 Views
5 replies
0 likes

28357 Views
5 replies
0 likes

Spotify Unlimited, radio skips

When I purchased spotify UNLIMITED I was under the assumption I would have unlimited radio skips for my android. Is this a bug? Or is this intended? I've looked on a few sites that've said paid members should have no limit...

haplessG00N
Newbie
When I purchased spotify UNLIMITED I was under the assumption I would have unlimited radio skips for my android. Is this a bug? Or is this intended? I've looked on a few sites that've said paid membe...
2012-09-15 8:04:15 PM
2014-02-18 2:03:15 PM
Peter__
Community Legend
16132 Views
18 replies
2 likes

16132 Views
18 replies
2 likes

Spotify radio

When I open Spotify and click on radio, it says "Radio is only available for Premium users in your region." Why? Isn't this supposed to be free now?

philliefanatic9
Newbie
When I open Spotify and click on radio, it says "Radio is only available for Premium users in your region." Why? Isn't this supposed to be free now?
2012-08-11 7:30:09 PM
2014-02-18 2:00:49 PM
Peter__
Community Legend
702 Views
3 replies
0 likes

702 Views
3 replies
0 likes

No way to purchase album or song from station

I'm listening to this great album or song by an artist on my Android and go to tap something to purchase it or save it to my wishlist and there's no button or option to do that. The menu button does nothing. In Pandora I have this option and I'm sure...

user-removed
Visitor
I'm listening to this great album or song by an artist on my Android and go to tap something to purchase it or save it to my wishlist and there's no button or option to do that. The menu button does ...
2014-02-17 5:32:40 AM
2014-02-18 3:21:44 AM
user-removed
Not applicable
368 Views
3 replies
0 likes

368 Views
3 replies
0 likes

offline errors android, premium

premium user, offline playlists are constantly downloading and once "downloaded" they stop playing when there is no internet connection. this is unacceptable for two reasons: 1) chewing up my data simply unacceptable (i know i can turn off downloadim...

cassato
Music Fan
premium user, offline playlists are constantly downloading and once "downloaded" they stop playing when there is no internet connection. this is unacceptable for two reasons: 1) chewing up my data si...
2014-02-15 3:10:15 PM
2014-02-18 2:58:09 AM
Joe
Community Legend
583 Views
3 replies
0 likes
Android
offline mode

583 Views
3 replies
0 likes

Bluetooth track information

Hello there! I was told by a customer support member through Google Play that I should launch a new topic here about my problem. I have a brand new 2014 Audi A3 that has Bluetooth. Spotify is able to stream music through Bluetooth without any issues,...

user-removed
Visitor
Hello there! I was told by a customer support member through Google Play that I should launch a new topic here about my problem. I have a brand new 2014 Audi A3 that has Bluetooth. Spoti...
2014-02-13 8:37:31 PM
2014-02-18 2:11:31 AM
bearwiz
Newbie
1537 Views
5 replies
0 likes

1537 Views
5 replies
0 likes

Downloaded music will not play.

Hi, PLEASE HELP!!! I am having a weird issue were only the first song from every downloaded playlist will play in offline mode. When downloading to my mobile device (android 4.2.2 ) the download status bar takes a long time for the first song and the...

timberly
Regular
Hi, PLEASE HELP!!! I am having a weird issue were only the first song from every downloaded playlist will play in offline mode. When downloading to my mobile device (android 4.2.2 ) the do...
2014-02-09 8:35:25 AM
2014-02-18 1:56:20 AM
Daniel
Community Legend
6588 Views
9 replies
1 likes

6588 Views
9 replies
1 likes

Solved!! how do I put it into Online mode

my app keeps saying its in offline mode and i cant make it switch to online

bintangel
Newbie
my app keeps saying its in offline mode and i cant make it switch to online
2012-04-22 7:02:33 PM
2014-02-18 1:43:45 AM
Leobug1
Casual Listener
9431 Views
8 replies
0 likes

9431 Views
8 replies
0 likes

Kindle Fire HD won't recognize Spotify Unlimited subscription.

I just bought a Kindle Fire HD 8.9 and after installing Spotify I connected with my Facebook account. Now when playing fomr playlists or radio I am having commercial breaks every few minutes, but I have an active Spotify Unlimited subscriptioin in or...

Groovethumper
Newbie
I just bought a Kindle Fire HD 8.9 and after installing Spotify I connected with my Facebook account. Now when playing fomr playlists or radio I am having commercial breaks every few minutes, b...
2014-02-17 11:09:43 PM
2014-02-17 11:28:57 PM
Joe
Community Legend
644 Views
1 replies
0 likes

644 Views
1 replies
0 likes

Solved!! all my Radio stations are gone since update; won't remember new stations

Spotify Android version 0.7.0.229 the last update removed all of my radio stations! now all i see is "receommended stations" and genre stations. that's it. everything else is gone. ok, so i try to recreate them, based on playlists, to start a new sta...

royal23
Gig Goer
Spotify Android version 0.7.0.229 the last update removed all of my radio stations! now all i see is "receommended stations" and genre stations. that's it. everything else is gone. &nb...
2013-10-02 11:17:09 PM
2014-02-17 8:26:26 PM
Thomas_
Music Fan
926 Views
2 replies
0 likes

926 Views
2 replies
0 likes

Performance Issues - Loading Playlists, Playing

Description When I try to use the application after it has either not been launched (after a reboot) or after it has been destroyed the first load takes minutes to actually load the contents of a playlist. And navigating to other locations in the app...

DavidTPate
Casual Listener
Description When I try to use the application after it has either not been launched (after a reboot) or after it has been destroyed the first load takes minutes to actually load the contents of a p...
2014-02-17 4:53:41 PM
2014-02-17 7:44:04 PM
Joe
Community Legend
672 Views
5 replies
0 likes

672 Views
5 replies
0 likes

lg g2 audio settings missing

Hi allIs anyone else missing the audio effects/equalizer option in spotify? Really missing being able to adjust it. Phone is stock unrooted running android 4.2.2, aftermarket equalizer apps seem to have no effect either, so assuming lg have this feat...

bananayard
Casual Listener
Hi all Is anyone else missing the audio effects/equalizer option in spotify? Really missing being able to adjust it. Phone is stock unrooted running android 4.2.2, aftermarket equalizer apps seem to...
2014-02-07 11:01:11 AM
2014-02-17 1:53:39 PM
Maufrits
Casual Listener
5505 Views
7 replies
2 likes

5505 Views
7 replies
2 likes

[Android 4.4]External SD card errors

If you are using android 4.4 you will find that spotify can't access an external SD card and you will get the error message "We found no place to store our data, please check that you have a working SD card and free space". This is due to restriction...

Joe
Community Legend
If you are using android 4.4 you will find that spotify can't access an external SD card and you will get the error message "We found no place to store our data, please check that you have a working ...
2014-02-15 8:13:27 PM
2014-02-16 10:34:42 PM
Liam
Community Legend
4265 Views
9 replies
1 likes

4265 Views
9 replies
1 likes

Playlists screen shows album art on iPad but not on Android

I miss having album cover pictures on the playlist screen on Android. The pictures are there on the iPad version of Spotify. On Android I just see a quaver icon for every playlist. It is much easier to recognise an album by its cover than its name. M...

ZorkII
Roadie
I miss having album cover pictures on the playlist screen on Android. The pictures are there on the iPad version of Spotify. On Android I just see a quaver icon for every playlist. It is much easier ...
2014-02-16 8:36:03 PM
2014-02-16 8:46:21 PM
Peter__
Community Legend
281 Views
1 replies
0 likes

281 Views
1 replies
0 likes

Solved!! Syncing music to tablet - what's the benefit?

I'm struggling to see the benefits of syncing music to my tablet - I've downloaded Spotify on my tablet, and I can see all my paylists, and they play (on the whole, not every song, but a good 80%). So when I'm on Spotify on my desktop, it's encouragi...

trenthetfield
Regular
I'm struggling to see the benefits of syncing music to my tablet - I've downloaded Spotify on my tablet, and I can see all my paylists, and they play (on the whole, not every song, but a good 80%). S...
2014-02-15 1:35:31 PM
2014-02-16 7:03:11 PM
trenthetfield
Regular
967 Views
7 replies
0 likes

967 Views
7 replies
0 likes

Android Feedback

Attention Customer Support team: We all know that Spotify for Android is likely the worst app that most Android users will ever come into contact with, but we must be vigilant in maintaining a constant revenue stream from this platform. We must ensur...

personanongrata
Roadie
Attention Customer Support team: We all know that Spotify for Android is likely the worst app that most Android users will ever come into contact with, but we must be vigilant in maintaini...
2012-08-06 5:13:04 PM
2014-02-16 2:37:39 PM
user-removed
Not applicable
1798 Views
22 replies
4 likes

1798 Views
22 replies
4 likes

Sync with local PC Files doesnt work correct

Hey, i am looking to download music with my smartphone which is located on my local PC but only a small amout of songs gets synced.. 0-3 tracks out of aroud 15 of each from 8 full albums (most are bought as mp3 from Amazon). the sync worked fine some...

Thomas882
Casual Listener
Hey, i am looking to download music with my smartphone which is located on my local PC but only a small amout of songs gets synced.. 0-3 tracks out of aroud 15 of each from 8 full al...
2014-02-14 10:54:05 PM
2014-02-16 1:19:16 AM
Thomas882
Casual Listener
448 Views
4 replies
0 likes

448 Views
4 replies
0 likes

No online modus on galaxy tab

Hello world, I have a samsung galaxy tab GT-P1000 and normal spotify account, but I'm not able to listen to any songs as they are all greyed out, although my tablet has wireless connection. It only seems to work with a premium account. Is that a fact...

whatsonyourmind
Casual Listener
Hello world, I have a samsung galaxy tab GT-P1000 and normal spotify account, but I'm not able to listen to any songs as they are all greyed out, although my tablet has wireless connection...
2014-02-15 8:42:44 PM
2014-02-15 10:29:39 PM
Joe
Community Legend
320 Views
2 replies
0 likes

320 Views
2 replies
0 likes

cant select songs

I tried logging out and back in but it still won't let me pick the song.

kate12
Newbie
I tried logging out and back in but it still won't let me pick the song.
2014-02-14 7:28:08 PM
2014-02-14 7:35:22 PM
Joe
Community Legend
229 Views
1 replies
0 likes

229 Views
1 replies
0 likes

Can't recognise sdxc 64gb class10 fat32 64kb cluster

Even with 3gb free on the internal and 36gb free on the external it still says there aren't any sdcards to find... Nvidia shield

Silithas
Roadie
Even with 3gb free on the internal and 36gb free on the external it still says there aren't any sdcards to find... Nvidia shield
2014-02-14 7:04:36 PM
2014-02-14 7:32:09 PM
Joe
Community Legend
749 Views
3 replies
0 likes

749 Views
3 replies
0 likes

Stream spotify over bluetooth in car

I am having trouble getting spotify to play through my bluetooth in my car. I have a RAZR Hd by Motorola and an Acura TL 06. I am able to play the music through the phone's audio fine, but it is not connecting to the bluetooth. Help!? Is it something...

kristennicole03
Casual Listener
I am having trouble getting spotify to play through my bluetooth in my car. I have a RAZR Hd by Motorola and an Acura TL 06. I am able to play the music through the phone's audio fine, but it is not ...
2013-06-30 1:42:50 PM
2014-02-14 7:29:37 PM
cshendrix
Newbie
39142 Views
7 replies
6 likes

39142 Views
7 replies
6 likes

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