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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210781 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210781 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561163 Views

78 replies

3 likes

  • 561163 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463072 Views

575 replies

39 likes

Account
Free
  • 463072 Views
  • 575 replies
  • 39 likes

Syncing local files asking for premium.

I have used Spotify to sync local files from my PC to android phone (currently Nexus 4) for a while now. However when trying to sync a playlist full of local files today I get the 'Premium Required' popup, this is the same for all playlists that I tr...

Music Fan

I have used Spotify to sync local files from my PC to android phone (currently Nexus 4) for a while now. However when trying to sync a playlist full of local files today I get the 'Premium Required...

John_Peterson

Regular

9361 Views

54 replies

3 likes

  • 9361 Views
  • 54 replies
  • 3 likes

Just and observation relevant to recent equalizer bug

As you may know, there have been some issues with equalizers not working properly with the Spotify android app. When a song started or when you skipped through it the volume would jump to max scaring the **bleep** out of you for a split second. I had...

Music Fan

As you may know, there have been some issues with equalizers not working properly with the Spotify android app. When a song started or  when you skipped through it the volume would jump to max s...

Joe

Community Legend

759 Views

1 replies

1 likes

  • 759 Views
  • 1 replies
  • 1 likes

Solved!! Incorrect song order in My Music

When I save certain albums to My Music, the songs are occasionally listed in the incorrect playing order in the android app. This happens in both album and artist views, and happens whether I originally saved the album from the desktop Windows app or...

Regular

When I save certain albums to My Music, the songs are occasionally listed in the incorrect playing order in the android app. This happens in both album and artist views, and happens whether I origina...

Peter__

Community Legend

6246 Views

9 replies

0 likes

  • 6246 Views
  • 9 replies
  • 0 likes

Updated Spotify on Android

There are those new tabs but no new design. Why? Will there even be a design update?

Casual Listener

There are those new tabs but no new design. Why? Will there even be a design update?

DANIEL3GS

Casual Listener

657 Views

2 replies

0 likes

  • 657 Views
  • 2 replies
  • 0 likes

Data usage while in offline mode

Hi there, I was playing some songs on my phone while travelling the other day. Back home I saw a notification from my data usage app that Spotify had used 150 mb on my way home. Although I was sure that my Spotify app was in offline mode I double-che...

Newbie

Hi there,   I was playing some songs on my phone while travelling the other day. Back home I saw a notification from my data usage app that Spotify had used 150 mb on my way home. Although I...

Peter__

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Spotify Premium

Signed up to the 30day free trial but with no difference to my account. Still unable to play my play lists offline. Have now been charged for a month as the 30days is up but still no change. Any advice on how to get it sorted? Have logged in and out ...

Newbie

Signed up to the 30day free trial but with no difference to my account. Still unable to play my play lists offline. Have now been charged for a month as the 30days is up but still no change. Any advi...

Peter__

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Your music songs on PC does not show on android

I'm using the latest of both PC and android. My Songs in Your music show a random list of one dozen of songs even thought it's empty on my pc. The bottom line is that Your Music on android does not sync with the pc.

Regular

I'm using the latest of both PC and android. My Songs in Your music show a random list of one dozen of songs even thought it's empty on my pc. The bottom line is that Your Music on android does n...

regisbsb

Regular

805 Views

2 replies

0 likes

  • 805 Views
  • 2 replies
  • 0 likes

Where is chromecast ????

STILL NO CHROME CAST SUPPORT ! I have a lot of playlists to copy to Google play but it will be worth it ! Spotify u have last another paying customer !

Newbie

STILL NO CHROME CAST SUPPORT ! I have a lot of playlists to copy to Google play but it will be worth it ! Spotify u have last another paying customer !

535 Views

0 replies

0 likes

  • 535 Views
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  • 0 likes

Solved!! Spotify Offline (Chile)

Hello, I've been listening some Spotify spots in which are said that we can use spotify for free in our cellphones without going premiun, but they also said that it is not a 30-days test of the premiun Spotify. I downloaded the app in my smartphone (...

Casual Listener

Hello,   I've been listening some Spotify spots in which are said that we can use spotify for free in our cellphones without going premiun, but they also said that it is not a 30-days test o...

GabbyW

Casual Listener

1012 Views

2 replies

0 likes

  • 1012 Views
  • 2 replies
  • 0 likes

Computer freezes and locks up when syncing with Galaxy s3

Hello, I have been searching for a related issue but have been unable to find a solution. I am trying to sync a playlist to my galaxy s3. Every time I connect my phone to the wifi network, the syncing process begins. After 1-3 minutes of syncing song...

Casual Listener

Hello,   I have been searching for a related issue but have been unable to find a solution. I am trying to sync a playlist to my galaxy s3. Every time I connect my phone to the wifi network,...

Peter__

Community Legend

1020 Views

7 replies

0 likes

  • 1020 Views
  • 7 replies
  • 0 likes

Unable to Play Track on Android or iPad, but playable on PC?

Hi all, Would anyone know why some tracks of my playlist play fine on the PC, but are unplayable on Android or iPad? These are greyed out in the mobile devices. On the iPad, it says "Unable to Play Track" when you try to play it. Other related posts ...

Regular

Hi all,   Would anyone know why some tracks of my playlist play fine on the PC, but are unplayable on Android or iPad? These are greyed out in the mobile devices.   On the iPad, it...

Peter__

Community Legend

1443 Views

6 replies

0 likes

  • 1443 Views
  • 6 replies
  • 0 likes

Spotify Widget

I'm not sure who else this affects but the first time after geting the Spotify app on my Nexus 7 2013, the widget was a nice 4x1 size which would sit nicely in the middle of the screen, but after using Nova Launcher for a while (and unistalling Nova ...

Casual Listener

I'm not sure who else this affects but the first time after geting the Spotify app on my Nexus 7 2013, the widget was a nice 4x1 size which would sit nicely in the middle of the screen, but after usi...

Joe

Community Legend

3560 Views

1 replies

1 likes

  • 3560 Views
  • 1 replies
  • 1 likes

Solved!! Artists in Your Music with ZERO saved songs/albums

I have several artists that are listed under the Artists tab of Your Music, but i have not saved any of their music at all. They show as having "0" tracks. Have tried adding music and removing, but the entry remains.

Regular

I have several artists that are listed under the Artists tab of Your Music, but i have not saved any of their music at all. They show as having "0" tracks. Have tried adding music and removing, but t...

Peter__

Community Legend

1699 Views

9 replies

0 likes

  • 1699 Views
  • 9 replies
  • 0 likes

Solved!! galaxy S5 app

How do I get the spotify app on my phone? This should be easier than what it's doing.

Regular

How do I get the spotify app on my phone?  This should be easier than what it's doing.

kbrooksc

Community Legend

6539 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

TRANSFERED SONG GREYED OUT??

i transfere a song from my computer, it works on the computer but now its greyed out on my phone when i try to play it after the latest update with the black theme??

Casual Listener

i transfere a song from my computer, it works on the computer but now its greyed out on my phone when i try to play it after the latest update with the black theme??

Peter__

Community Legend

593 Views

2 replies

0 likes

  • 593 Views
  • 2 replies
  • 0 likes

Solved!! Reordering playlists?

I have a ton of playlists, and when I use the windows app, I have them all listed in a specific order that allows me to quickly locate individual playlists. When I open the android app though, all of my playlists are in a seemingly random order which...

Music Fan

I have a ton of playlists, and when I use the windows app, I have them all listed in a specific order that allows me to quickly locate individual playlists. When I open the android app though, all of...

Joe

Community Legend

796 Views

1 replies

0 likes

  • 796 Views
  • 1 replies
  • 0 likes

paying for premium but my android phone...

Im paying for premium but on my android phone, the Spotify app is set up like its free. Help! I dont want to pay for something I'm not gonna get.

Newbie

Im paying for premium but on my android phone, the Spotify app is set up like its free. Help! I dont want to pay for something I'm not gonna get.

Joe

Community Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Search is horribly broken

What happened to the search function? Spotify seems to have autoupdated. I now have some sort of live search thing where results appear as I type. That would be fine, were it not for the fact that the results now seem to have absolutely nothing to do...

Casual Listener

What happened to the search function? Spotify seems to have autoupdated. I now have some sort of live search thing where results appear as I type. That would be fine, were it not for the fact that th...

Joe

Community Legend

611 Views

3 replies

0 likes

  • 611 Views
  • 3 replies
  • 0 likes

sync error on Nexus 5: No space left on this device

I know there are other posts about this but I have tried all the "Fixes" and its not fixing. Twice tonight I have had this error. I have deleted and re installed spotify both times. Now I have this error for the thrid time in the space of two hours. ...

Newbie

I know there are other posts about this but I have tried all the "Fixes" and its not fixing.    Twice tonight I have had this error. I have deleted and re installed spotify both times. ...

Joe

Community Legend

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes