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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839942 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839942 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13638 Views
  • 1 replies
  • 0 likes
  • 13638 Views
  • 1 replies
  • 0 likes

Choose where to save offline songs in the Android app

Hello! I just want to tell Spotify this: Spotify for Android needs the option to choose where to store offline songs!I am a paying customer, I expect Spotify to fix this immidiatly! Thumbs up everyone so that they see this!Btw. I will email them ever...

  • Gig Goer
  • Hello! I just want to tell Spotify this: Spotify for Android needs the option to choose where to store offline songs! I am a paying customer, I expect Spotify to fix this immidiatly!   ...
  • Vonwen
  • Newbie
  • 727 Views
  • 1 replies
  • 3 likes
  • 727 Views
  • 1 replies
  • 3 likes

No music will play AT ALL?!

I just downloaded the free Spotify app on my HTC one x in the UK.I joined spotify by signing in with facebook.I've searched for a countless amount of tracks, and tried listening to a friend's playlist and on every single track it says 'this track is ...

  • Casual Listener
  • I just downloaded the free Spotify app on my HTC one x in the UK. I joined spotify by signing in with facebook. I've searched for a countless amount of tracks, and tried listening to a friend's pla...
  • Sam
  • Spotify
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

No 'Libraray' item in playlists on new version ???

Hi all, First, excuse my english, I'm french, and as u may know, we are not the best in foreign languages \o/ Well my question is : On old application, we were having an item called 'Libray' in playlists ... That was very usefull to listen all files ...

  • Regular
  • Hi all, First, excuse my english, I'm french, and as u may know, we are not the best in foreign languages \o/ Well my question is : On old application, we were having an item called 'Libray' in...
  • Bilo1000
  • Regular
  • 209 Views
  • 2 replies
  • 0 likes
  • 209 Views
  • 2 replies
  • 0 likes

The mobile Spotify is useless

I've been trying both the official Spotify for Android and the Beta version, and even though the Beta version is more stabil, it has a lot of flaws. *Often won't go back to the playlist when pressing back key *Doesn't know what to do when it finds a ...

  • Roadie
  • I've been trying both the official Spotify for Android and the Beta version, and even though the Beta version is more stabil, it has a lot of flaws.    *Often won't go back to the playl...
  • user-removed
  • Not applicable
  • 1074 Views
  • 2 replies
  • 0 likes
  • 1074 Views
  • 2 replies
  • 0 likes

Sorting within Playlist folders

I have my playlist folders lovingly organised as: Genre+Artist++Year-Album1 ++Year-Album2 ++Year-Album3 +AnotherArtist ++Year-Album1 ++Year-Album2 When I choose 'All Songs' within the Artist the songs are sorted into Alphabetical order by title, whic...

  • Casual Listener
  • I have my playlist folders lovingly organised as:   Genre +Artist ++Year-Album1 ++Year-Album2 ++Year-Album3 +AnotherArtist ++Year-Album1 ++Year-Album2   When...
  • 377 Views
  • 0 replies
  • 4 likes
  • 377 Views
  • 0 replies
  • 4 likes

Downloaded spotify app, now I have premium without having paid for it..?

Hiya, So, my mum got me one of those spotify gift cards and I was going get 3 months of spotify premium with it.I thought I'd download the spotify app to my android (HTC desire Z, provider T-Mobile, the Netherlands) and now all of a sudden I have spo...

  • Newbie
  • Hiya,   So, my mum got me one of those spotify gift cards and I was going get 3 months of spotify premium with it. I thought I'd download the spotify app to my android (HTC desire Z, provider...
  • licenced
  • Community Legend
  • 1059 Views
  • 2 replies
  • 0 likes
  • 1059 Views
  • 2 replies
  • 0 likes

Android APP Eating My Battery On Phone

This has been going on forever now... just thought i would post about it. Spotify on my phone crashes alot and also, once i quit spotify; it still runs in the background and makes my phone very hot draining my phone battery to 0%. even if i force clo...

  • Casual Listener
  • This has been going on forever now... just thought i would post about it.   Spotify on my phone crashes alot and also, once i quit spotify; it still runs in the background and makes my phone v...
  • Sephiria
  • Casual Listener
  • 894 Views
  • 2 replies
  • 1 likes
  • 894 Views
  • 2 replies
  • 1 likes

Bluetooth problems Android HTC Sensation

When I listen to music via Bluetooth and then get a call or message, the music will stopafter discontinued.HTC Sensation and Sony MEX-BT3900U car radioWeis because someone has a solution?

  • Newbie
  • When   I   listen to music   via   Bluetooth and   then   get a   call or message ,   the music will   stop after   discontinue...
  • Kuks
  • Casual Listener
  • 519 Views
  • 1 replies
  • 1 likes
  • 519 Views
  • 1 replies
  • 1 likes

Spotify not detecting phone

Im trying to sync some local files with Spotify on my HTC Wildfire S, but Spotify does not detect it as a Device. Why is it not detecting it? Quiet annoying tbh it is attached to the PC with a USB cabel as well over Wi-Fi.

  • Regular
  • Im trying to sync some local files with Spotify on my HTC Wildfire S, but Spotify does not detect it as a Device. Why is it not detecting it? Quiet annoying tbh 😞   it is attached to ...
  • L337GoD777
  • Music Fan
  • 2082 Views
  • 5 replies
  • 0 likes
  • 2082 Views
  • 5 replies
  • 0 likes

Stream my tracks on MOBILE?

on android (newest beta) we cant play local files.. while im pretty sure we will be able to one day (seems easy enough) is there anyway for us to have our own server space to stream our own personal tracks from our spotify library and not just the st...

  • Newbie
  • on android (newest beta) we cant play local files.. while im pretty sure we will be able to one day (seems easy enough) is there anyway for us to have our own server space to stream our own personal ...
  • licenced
  • Community Legend
  • 188 Views
  • 2 replies
  • 0 likes
  • 188 Views
  • 2 replies
  • 0 likes

Solved!! Streaming only available to Premium subscribers......but i am one??

I assume I am just doing something pretty dumb, but I can't figure this out.Any help please. Synced all my songs on my phone, I see the same exact songs on phone and PC. I click on a song to play and it says "Streaming is only available to Premium su...

  • Casual Listener
  • I assume I am just doing something pretty dumb, but I can't figure this out. Any help please.   Synced all my songs on my phone, I see the same exact songs on phone and PC.   I click o...
  • Mayhildehansen
  • Newbie
  • 1885 Views
  • 8 replies
  • 0 likes
  • 1885 Views
  • 8 replies
  • 0 likes

re-downloading deleted songs

I had a couple of songs saved on my standard Android music player that for some reason failed to play in entirety, I deleted them as they had shown up on my Spotify app and I couldn't download them again. Now whenever I try to get them on Spotify the...

  • Newbie
  • I had a couple of songs saved on my standard Android music player that for some reason failed to play in entirety, I deleted them as they had shown up on my Spotify app and I couldn't download them a...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
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Spovify on galaxy S2 crashes in online mode

I recently experienced the same problem and had to delete all traces of spotify and reinstall. It's been working fine for a couple of weeks but now it's back again. And I haven't even resynced all the tracks yet, and really do not want to reset every...

  • Casual Listener
  • I recently experienced the same problem and had to delete all traces of spotify and reinstall. It's been working fine for a couple of weeks but now it's back again. And I haven't even resynced all th...
  • royal23
  • Gig Goer
  • 472 Views
  • 7 replies
  • 0 likes
  • 472 Views
  • 7 replies
  • 0 likes

Log in problem after telling me I'm offline

Spotify said I was offline, so I logged out and deinstalled the app. After having installed it again, I tried to log in with but the app tells me that there are problems occuring "404". Anyone else having similar problems? Could be a problem with the...

  • Newbie
  • Spotify said I was offline, so I logged out and deinstalled the app. After having installed it again, I tried to log in with but the app tells me that there are problems occuring "404". Anyone el...
  • Richard
  • Roadie
  • 406 Views
  • 2 replies
  • 0 likes
  • 406 Views
  • 2 replies
  • 0 likes

Solved!! spotify wont let me play all songs on my htc wildfire s

when I listen to spotify mobile it wont play a lot of songs. when I press play on the songs, spotify closes and I have to log in again. this has happend on two different devices, but does not happen on my computer.

  • Casual Listener
  • when I listen to spotify mobile it wont play a lot of songs. when I press play on the songs, spotify closes and I have to log in again. this has happend on two different devices, but does not happen ...
  • richter
  • Newbie
  • 816 Views
  • 5 replies
  • 0 likes
  • 816 Views
  • 5 replies
  • 0 likes

Bugs and stuff

Not sure if this is the right place to post this but oh well.I love spotify, its brilliant and rarely fault it. However lately I have been experiencing some annoying bugs which you're probably already aware of.1. On the Android app, when listening to...

  • Newbie
  • Not sure if this is the right place to post this but oh well. I love spotify, its brilliant and rarely fault it. However lately I have been experiencing some annoying bugs which you're probably alre...
  • licenced
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Spotify Premium on 2 Android devices? Or just one device with Spotify Premium??

is it right that, If I would buy Spotify Premium, i could use spotify on two Android devices? I have a tablet and a smartphone, so i would like to use the same spotify(premium) accound on both.... is that possible? Or have i to pay for more mobile de...

  • Casual Listener
  • is it right that, If I would buy Spotify Premium, i could use spotify on two Android devices? I have a tablet and a smartphone, so i would like to use the same spotify(premium) accound on both.... is...
  • MarioS92
  • Casual Listener
  • 757 Views
  • 2 replies
  • 0 likes
  • 757 Views
  • 2 replies
  • 0 likes

Solved!! [SPOTIFY STAFF] Is there any development at all being made on the Android app today?

Hello,I wonder if anyone from Spotify will be able to tell us an official answer about the situation that the Android app currently is in. Is there any development being made on it to make sure it works on 4.0+ devieces?Why hasnt the Android app been...

  • Casual Listener
  • Hello, I wonder if anyone from Spotify will be able to tell us an official answer about the situation that the Android app currently is in.   Is there any development being made on it to mak...
  • L337GoD777
  • Music Fan
  • 2981 Views
  • 27 replies
  • 19 likes
  • 2981 Views
  • 27 replies
  • 19 likes

HTC Android - facebook popups

Hi there! Today, I was hoping to listen to music (spotify) on the way back from work, so I turned app on and started to cycle, music stopped playing after first song. I had to interrupt my training, get off the bike to check my my phone and I see wha...

  • Newbie
  • Hi there!   Today, I was hoping to listen to music (spotify) on the way back from work, so I turned app on and started to cycle, music stopped playing after first song. I had to inter...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Solved!! samsung s3 online/offline issues

Spotify switches to offline all the time. Can force it to be online for 10 min at a time. Then the music stops ,even though im playing from an offline playlist . I am roaming and thats the reason im told when i log back in. why cant i stay online all...

  • Casual Listener
  • Spotify switches to offline all the time. Can force it to be online for 10 min at a time. Then the music stops ,even though im playing from an offline playlist . I am roaming and thats the reason im ...
  • Richard
  • Roadie
  • 1306 Views
  • 4 replies
  • 0 likes
  • 1306 Views
  • 4 replies
  • 0 likes

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