Not able to sync with LG G2 (Android 4.3)

[kjhall]

I am not able to sync with my Android (LG2, Android 4.3) device. The device is not even showing under Devices. Have tried all the tips in this forum I could find:

- fresh install of Spotify on my phone, cache deleted, old files deleted etc

- router restart, windows restart, phone and wifi restart

- firewall, virus off. No windows firewall.

I have tried connecting the phone directly with a USB cable. Windows recognises the device without any issues. Spotify still cannot see the device.

Any ideas anyone out there?

[Peter__]

It's worth double checking your router settings to make sure uPnP is enabled.

[kjhall]

Double-checked. Router uPnP is enabled. None of that should be an issue though if I connect the Android device via USB cable to the PC which I habe done in order to rule out network issues. The device still does not show. Is my thinking correct here?

[Peter__]

Spotify won't sync via USB so it won't make any difference I'm afraid.