Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107344 Views

26 replies

3 likes

  • 107344 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217239 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217239 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571303 Views

79 replies

3 likes

  • 571303 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470722 Views

577 replies

40 likes

Account
Free
  • 470722 Views
  • 577 replies
  • 40 likes

Updated Spotify on Android

There are those new tabs but no new design. Why? Will there even be a design update?

Casual Listener

There are those new tabs but no new design. Why? Will there even be a design update?

DANIEL3GS

Casual Listener

677 Views

2 replies

0 likes

  • 677 Views
  • 2 replies
  • 0 likes

Data usage while in offline mode

Hi there, I was playing some songs on my phone while travelling the other day. Back home I saw a notification from my data usage app that Spotify had used 150 mb on my way home. Although I was sure that my Spotify app was in offline mode I double-che...

Newbie

Hi there,   I was playing some songs on my phone while travelling the other day. Back home I saw a notification from my data usage app that Spotify had used 150 mb on my way home. Although I...

Peter__

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Spotify Premium

Signed up to the 30day free trial but with no difference to my account. Still unable to play my play lists offline. Have now been charged for a month as the 30days is up but still no change. Any advice on how to get it sorted? Have logged in and out ...

Newbie

Signed up to the 30day free trial but with no difference to my account. Still unable to play my play lists offline. Have now been charged for a month as the 30days is up but still no change. Any advi...

Peter__

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Your music songs on PC does not show on android

I'm using the latest of both PC and android. My Songs in Your music show a random list of one dozen of songs even thought it's empty on my pc. The bottom line is that Your Music on android does not sync with the pc.

Regular

I'm using the latest of both PC and android. My Songs in Your music show a random list of one dozen of songs even thought it's empty on my pc. The bottom line is that Your Music on android does n...

regisbsb

Regular

828 Views

2 replies

0 likes

  • 828 Views
  • 2 replies
  • 0 likes

Where is chromecast ????

STILL NO CHROME CAST SUPPORT ! I have a lot of playlists to copy to Google play but it will be worth it ! Spotify u have last another paying customer !

Newbie

STILL NO CHROME CAST SUPPORT ! I have a lot of playlists to copy to Google play but it will be worth it ! Spotify u have last another paying customer !

548 Views

0 replies

0 likes

  • 548 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Offline (Chile)

Hello, I've been listening some Spotify spots in which are said that we can use spotify for free in our cellphones without going premiun, but they also said that it is not a 30-days test of the premiun Spotify. I downloaded the app in my smartphone (...

Casual Listener

Hello,   I've been listening some Spotify spots in which are said that we can use spotify for free in our cellphones without going premiun, but they also said that it is not a 30-days test o...

GabbyW

Casual Listener

1036 Views

2 replies

0 likes

  • 1036 Views
  • 2 replies
  • 0 likes

Computer freezes and locks up when syncing with Galaxy s3

Hello, I have been searching for a related issue but have been unable to find a solution. I am trying to sync a playlist to my galaxy s3. Every time I connect my phone to the wifi network, the syncing process begins. After 1-3 minutes of syncing song...

Casual Listener

Hello,   I have been searching for a related issue but have been unable to find a solution. I am trying to sync a playlist to my galaxy s3. Every time I connect my phone to the wifi network,...

Peter__

Community Legend

1037 Views

7 replies

0 likes

  • 1037 Views
  • 7 replies
  • 0 likes

Unable to Play Track on Android or iPad, but playable on PC?

Hi all, Would anyone know why some tracks of my playlist play fine on the PC, but are unplayable on Android or iPad? These are greyed out in the mobile devices. On the iPad, it says "Unable to Play Track" when you try to play it. Other related posts ...

Regular

Hi all,   Would anyone know why some tracks of my playlist play fine on the PC, but are unplayable on Android or iPad? These are greyed out in the mobile devices.   On the iPad, it...

Peter__

Community Legend

1454 Views

6 replies

0 likes

  • 1454 Views
  • 6 replies
  • 0 likes

Spotify Widget

I'm not sure who else this affects but the first time after geting the Spotify app on my Nexus 7 2013, the widget was a nice 4x1 size which would sit nicely in the middle of the screen, but after using Nova Launcher for a while (and unistalling Nova ...

Casual Listener

I'm not sure who else this affects but the first time after geting the Spotify app on my Nexus 7 2013, the widget was a nice 4x1 size which would sit nicely in the middle of the screen, but after usi...

Joe

Community Legend

3583 Views

1 replies

1 likes

  • 3583 Views
  • 1 replies
  • 1 likes

Solved!! Artists in Your Music with ZERO saved songs/albums

I have several artists that are listed under the Artists tab of Your Music, but i have not saved any of their music at all. They show as having "0" tracks. Have tried adding music and removing, but the entry remains.

Regular

I have several artists that are listed under the Artists tab of Your Music, but i have not saved any of their music at all. They show as having "0" tracks. Have tried adding music and removing, but t...

Peter__

Community Legend

1746 Views

9 replies

0 likes

  • 1746 Views
  • 9 replies
  • 0 likes

Solved!! galaxy S5 app

How do I get the spotify app on my phone? This should be easier than what it's doing.

Regular

How do I get the spotify app on my phone?  This should be easier than what it's doing.

kbrooksc

Community Legend

6561 Views

8 replies

0 likes

  • 6561 Views
  • 8 replies
  • 0 likes

TRANSFERED SONG GREYED OUT??

i transfere a song from my computer, it works on the computer but now its greyed out on my phone when i try to play it after the latest update with the black theme??

Casual Listener

i transfere a song from my computer, it works on the computer but now its greyed out on my phone when i try to play it after the latest update with the black theme??

Peter__

Community Legend

618 Views

2 replies

0 likes

  • 618 Views
  • 2 replies
  • 0 likes

Solved!! Reordering playlists?

I have a ton of playlists, and when I use the windows app, I have them all listed in a specific order that allows me to quickly locate individual playlists. When I open the android app though, all of my playlists are in a seemingly random order which...

Music Fan

I have a ton of playlists, and when I use the windows app, I have them all listed in a specific order that allows me to quickly locate individual playlists. When I open the android app though, all of...

Joe

Community Legend

809 Views

1 replies

0 likes

  • 809 Views
  • 1 replies
  • 0 likes

paying for premium but my android phone...

Im paying for premium but on my android phone, the Spotify app is set up like its free. Help! I dont want to pay for something I'm not gonna get.

Newbie

Im paying for premium but on my android phone, the Spotify app is set up like its free. Help! I dont want to pay for something I'm not gonna get.

Joe

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Search is horribly broken

What happened to the search function? Spotify seems to have autoupdated. I now have some sort of live search thing where results appear as I type. That would be fine, were it not for the fact that the results now seem to have absolutely nothing to do...

Casual Listener

What happened to the search function? Spotify seems to have autoupdated. I now have some sort of live search thing where results appear as I type. That would be fine, were it not for the fact that th...

Joe

Community Legend

623 Views

3 replies

0 likes

  • 623 Views
  • 3 replies
  • 0 likes

sync error on Nexus 5: No space left on this device

I know there are other posts about this but I have tried all the "Fixes" and its not fixing. Twice tonight I have had this error. I have deleted and re installed spotify both times. Now I have this error for the thrid time in the space of two hours. ...

Newbie

I know there are other posts about this but I have tried all the "Fixes" and its not fixing.    Twice tonight I have had this error. I have deleted and re installed spotify both times. ...

Joe

Community Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Music stops playing when someone adds songs to playlist

Hello, I don't know if anyone has reported this issue but since Spotify "has painted it black", on my Android tablet, if someone adds a song to a playlist, the playlist I am playing at the time stops and my selection plays randomly. It can be trouble...

Music Fan

Hello, I don't know if anyone has reported this issue but since Spotify "has painted it black", on my Android tablet, if someone adds a song to a playlist, the playlist I am playing at the tim...

Joe

Community Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Solved!! Cannot login into spotify mobile through facebook.

Hello, I've been struggling with this issue for the past two days and cannot seem to getting it resolved. I recently got a new phone and wanted to install spotify on my phone. I try and login into facebook through the app but keep recieving the same ...

Casual Listener

Hello, I've been struggling with this issue for the past two days and cannot seem to getting it resolved.  I recently got a new phone and wanted to install spotify on my phone. I try and login i...

Joe

Community Legend

14982 Views

7 replies

0 likes

  • 14982 Views
  • 7 replies
  • 0 likes

Kenwood car radio will not automatically reconnect with Spotify app on Note 3 Smart phone.

I just purchased a new Kenwood KDC X-798 car radio. The Galaxy note 3 smart phone pairs fine with radio but once I turn the car off and get back in it will not pick up the song where I left off. My only solution is to hit the pause button on the head...

Casual Listener

 I just purchased a new Kenwood KDC X-798 car radio. The Galaxy note 3 smart phone pairs fine with radio but once I turn the car off and get back in it will not pick up the song where I left off...

wtsheff

Casual Listener

2326 Views

2 replies

0 likes

  • 2326 Views
  • 2 replies
  • 0 likes