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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 842904 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 842904 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14368 Views
  • 1 replies
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  • 14368 Views
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The new version, syncing local files.

I tried to find search and I didn't find this in any of the 1st page problems and as Im about to embark to work, my search-times' limited. If there is a solution to this please post it here and I'll follow the link. If that happens, sorry for the new...

  • Regular
  • I tried to find search and I didn't find this in any of the 1st page problems and as Im about to embark to work, my search-times' limited. If there is a solution to this please post it here and I'll ...
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  • 169 Views
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  • Newbie
  • A
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Spotify mobile detects volume changes outside of the applications scope.

Spotify mobile detects when you change your volume on your phone, which prevents you from adjusting ringer volume and navigation volume for example, when logged into the application. I dont seem to believe that this would be phone specific. My naviga...

  • Music Fan
  • Spotify mobile detects when you change your volume on your phone, which prevents you from adjusting ringer volume and navigation volume for example, when logged into the application.  I dont see...
  • Drekle
  • Music Fan
  • 724 Views
  • 4 replies
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  • 724 Views
  • 4 replies
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MOVE MY DOWNLAODS TO MY MP3

Hi, bought lots tracks but not sure how to move them into my device (MP3)? any ideas? thank you.

  • Casual Listener
  • Hi, bought lots tracks but not sure how to move them into my device (MP3)? any ideas? thank you.
  • miciolaone
  • Casual Listener
  • 360 Views
  • 2 replies
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  • 360 Views
  • 2 replies
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How to stop Screen Time Out when in car dock?

My main use for Spotify on Android is in the car. The trouble is, the new app allows the screen to time-out...so I have to enter my PIN number to get back to the controls. Very dangerous with my driving! I'm sure the old one didn't allow screen-time-...

  • Casual Listener
  • My main use for Spotify on Android is in the car. The trouble is, the new app allows the screen to time-out...so I have to enter my PIN number to get back to the controls. Very dangerous with my driv...
  • licenced
  • Community Legend
  • 593 Views
  • 1 replies
  • 1 likes
  • 593 Views
  • 1 replies
  • 1 likes

Spotify crashes every time I open on SGS2 with ICS.

Hi! My spotify app crashes all the time when I open it on my Samsung Galaxy S2 with Android 4.0! It first shows "Playlists" and something about that how I can download playlists or something. After that the app freezes and shows a black screen instea...

  • Newbie
  • Hi!   My spotify app crashes all the time when I open it on my Samsung Galaxy S2 with Android 4.0!   It first shows "Playlists" and something about that how I can download playlists...
  • licenced
  • Community Legend
  • 151 Views
  • 1 replies
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  • 151 Views
  • 1 replies
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Exit button gone on latest update?

Hi all, my phone has just updated a whole bunch of apps including Spotify and the layout is a lot nicer but I can't seem to find anyway of actually closing down the app... anyone offer a hand? Cheers! Pete

  • Newbie
  • Hi all, my phone has just updated a whole bunch of apps including Spotify and the layout is a lot nicer but I can't seem to find anyway of actually closing down the app... anyone offer a hand? &nbs...
  • licenced
  • Community Legend
  • 213 Views
  • 1 replies
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  • 213 Views
  • 1 replies
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Galaxy Note can't use SD storage

Hi All, I can't use my sd card as storage for spotify. I resset all my phone, install the application (with more place on the sd card than usb storage)... No way... With the new update at the first start you can't specifiate the place that you want t...

  • Casual Listener
  • Hi All,   I can't use my sd card as storage for spotify. I resset all my phone,  install the application (with more place on the sd card than usb storage)... No way... With the new ...
  • licenced
  • Community Legend
  • 1903 Views
  • 9 replies
  • 0 likes
  • 1903 Views
  • 9 replies
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Currently unusable through FaceBook SPAM

Every time I log in, I get a FaceBook choice. Cancel just cancels Spotify and I don't want to connect to FaceBook. I'd like to keep some privacy. Please end this F***ing spam or give me my money back. I am a paying customer and this I cannot even use...

  • Newbie
  • Every time I log in, I get a FaceBook choice.   Cancel just cancels Spotify and I don't want to connect to FaceBook. I'd like to keep some privacy.   Please end this F***ing spam ...
  • 125 Views
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  • 125 Views
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Partial Sync

I have the Spotify app for my android phone and have set a few playlists to sync for offline use. The sync starts and finishes and I assume I'm all set, but when I go into the phone I see it decided not to sync some files. Usually the ones not synced...

  • Newbie
  • I have the Spotify app for my android phone and have set a few playlists to sync for offline use.  The sync starts and finishes and I assume I'm all set, but when I go into the phone I see it de...
  • thrusk
  • Gig Goer
  • 521 Views
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  • 521 Views
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Login impossible on HTC Wildfire S

Hi! When trying to start the spotify app on HTC Widlfire S (Android 2.3.3), all I get is an empty page with Facebook logo and I can't login anywhere. I have tried installing different spotify versions, different versions of the facebook app, removing...

  • Casual Listener
  • Hi!   When trying to start the spotify app on HTC Widlfire S (Android 2.3.3), all I get is an empty page with Facebook logo and I can't login anywhere. I have tried installing different spot...
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  • 494 Views
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Solved!! Spotify offline - doesn't connect with facebook / Samsung Galaxy Nexus

Hello, I have problems with the Spotify-App. No matter what I do it's always showing "Spotify is offline". I have the latest App-Version: 0.5.1.15.g81977995 (0.8.3.608.g5049138e). In the menu "Settings" I push the button "Connect with Facebook". Then...

  • Casual Listener
  • Hello,   I have problems with the Spotify-App. No matter what I do it's always showing "Spotify is offline".   I have the latest App-Version: 0.5.1.15.g81977995 (0.8.3.608.g5049138e...
  • licenced
  • Community Legend
  • 803 Views
  • 3 replies
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  • 803 Views
  • 3 replies
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Android app

Ok so new to all things android, I decided to choose spotify as a number of psosts said it supports choosing the download save point on my tablet, yet i cant see any option in settings, now I am only free premium at present and just wondered is their...

  • Newbie
  • Ok so new to all things android, I decided to choose spotify as a number of psosts said it supports choosing the download save point on my tablet, yet i cant see any option in settings, now I am only...
  • licenced
  • Community Legend
  • 275 Views
  • 1 replies
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  • 275 Views
  • 1 replies
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The new app

On the old app, you can play from the library so you wold play from every playlist on your spotify, you cant do that on the new app, why is that? Get that funktion back pleas.

  • Casual Listener
  • On the old app, you can play from the library so you wold play from every playlist on your spotify, you cant do that on the new app, why is that? Get that funktion back pleas.
  • licenced
  • Community Legend
  • 228 Views
  • 1 replies
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  • 228 Views
  • 1 replies
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Nothing showing up in friends list

There is not a single friend that shows up when I click on that option from the Menu. I am logged in using my Facebook credentials.

  • Newbie
  • There is not a single friend that shows up when I click on that option from the Menu.  I am logged in using my Facebook credentials.
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  • 154 Views
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Not playing anything / Spotify Premium + HTC OneX

Hey there, using the latest app version on a htc sense onex - and it shows all titles and playlists but never even offers to play them, doesn´t download playlists either and doesn´t show any way to switch to online modus (problem is the same no matte...

  • Casual Listener
  • Hey there,   using the latest app version on a htc sense onex - and it shows all titles and playlists but never even offers to play them, doesn´t download playlists either and doesn´t show a...
  • thatssoveryme
  • Casual Listener
  • 630 Views
  • 7 replies
  • 0 likes
  • 630 Views
  • 7 replies
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Spotify 0.5.0 crashes on Galaxy Nexus

Spotify 0.5.0 is rendered useless on my Galaxy Nexus running Android ICS 4.0.2. Everytime I try to access a playlist it shuts down/crashes. No errormessage is displayed. Can i get the old spotify version back until they have fixed this ridiculous pro...

  • Casual Listener
  • Spotify 0.5.0 is rendered useless on my Galaxy Nexus running Android ICS 4.0.2. Everytime I try to access a playlist it shuts down/crashes. No errormessage is displayed. Can i get the old spotify ver...
  • Ndre
  • Casual Listener
  • 357 Views
  • 1 replies
  • 1 likes
  • 357 Views
  • 1 replies
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Yesterday's update fixed some of my problems but...

Since yesterday's update Spotify has become usable again for me and I've been able to sync my songs too but there's one problem. The app feels very sluggish and laggy. This is something the dev team needs to work on. Also another thing that caught my...

  • Music Fan
  • Since yesterday's update Spotify has become usable again for me and I've been able to sync my songs too but there's one problem. The app feels very sluggish and laggy. This is something the dev team ...
  • 230 Views
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  • 0 likes
  • 230 Views
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Problem with skipping songs in new Android app

I am using the new Spotify Android app on my Samsung Galaxy S Plus. The app looks great and has a much better interface than previous versions. However, I do have an annoying problem. I often put a playlist in 'shuffle'-mode, and when I'm finished li...

  • Music Fan
  • I am using the new Spotify Android app on my Samsung Galaxy S Plus. The app looks great and has a much better interface than previous versions.   However, I do have an annoying problem. I of...
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  • 1194 Views
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Unable to sync my Android (Samsung Galaxy S2) with my Spotify desktop

Hi there, I've just purchased Spotify Premium and been struggling in hours now to sync my Spotify with my Android smartphone (Samsung Galaxy S2) within the same WiFi at home. I've followed the instructions step by step as described on the link below:...

  • Casual Listener
  • Hi there, I've just purchased Spotify Premium and been struggling in hours now to sync my Spotify with my Android smartphone (Samsung Galaxy S2) within the same WiFi at home. I've followed the inst...
  • licenced
  • Community Legend
  • 1484 Views
  • 1 replies
  • 0 likes
  • 1484 Views
  • 1 replies
  • 0 likes