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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195357 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195357 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536855 Views

78 replies

3 likes

  • 536855 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441305 Views

565 replies

37 likes

Account
Free
  • 441305 Views
  • 565 replies
  • 37 likes

0.7.9 Bug/Error

I clicked the new filter icon, and the option appeared in the correct place for a second, but then it jumps to the corner...

Community Legend

I clicked the new filter icon, and the option appeared in the correct place for a second, but then it jumps to the corner...  

VLEX26

Regular

1119 Views

7 replies

0 likes

  • 1119 Views
  • 7 replies
  • 0 likes

Automatic Mass Download at Startup - No Pause/Stop Option?

I originally loved being able to download anything I starred for offline listening, then I realized after I spend more time with Spotify on my desktop, every time I use it on my phone it nearly cripples my phone because it wants to download all 40+ s...

Casual Listener

I originally loved being able to download anything I starred for offline listening, then I realized after I spend more time with Spotify on my desktop, every time I use it on my phone it nearly cripp...

dinomight

Spotify Star

2310 Views

1 replies

0 likes

  • 2310 Views
  • 1 replies
  • 0 likes

can't put spotify on my sony ericsson xperia

When I try to install spotify on my sony ericsson xperia SK171, google play opens a window that has a drop box that says 'No eligible devices for app install'. I have spotify premium, yet I can't get spotify onto my phone. Please help.

Music Fan

When I try to install spotify on my sony ericsson xperia SK171, google play opens a window that has a drop box that says 'No eligible devices for app install'. I have spotify premium, yet I can't get...

Joe

Community Legend

2514 Views

4 replies

0 likes

  • 2514 Views
  • 4 replies
  • 0 likes

Solved!! Release Notes - Spotify for Android (0.7.8.566)

What's new in version 0.7.8.566 New: Follow people from your Profile. Tap the friends icon to find people, and discover what they’re listening to. You can also see what they’re listening to in your Discover view. New: Long press to delete previously ...

Spotify Legend

What's new in version 0.7.8.566 New: Follow people from your Profile. Tap the friends icon to find people, and discover what they’re listening to. You can also see what they’re listening to in...

Goodman

Spotify Legend

6130 Views

17 replies

0 likes

Android
Release Notes
  • 6130 Views
  • 17 replies
  • 0 likes

Solved!! How to download "your music" ?

Hi, I use the new "your collection" feature (instead of starred). Is there no option to download that songs onto my phone? Greetings, fratzi

Regular

Hi,   I use the new "your collection" feature (instead of starred). Is there no option to download that songs onto my phone?   Greetings, fratzi

ThaSnapDragon

Roadie

1921 Views

4 replies

2 likes

  • 1921 Views
  • 4 replies
  • 2 likes

Can't log in while in offline mode... DUH!

My app crashed while in offline mode and after resetting, it won't let me log back in while I'm in offline mode. But I can't disable offline mode until get back into the app, which it won't let me do until I disable offline mode... stupid and annoyin...

Gig Goer

My app crashed while in offline mode and after resetting, it won't let me log back in while I'm in offline mode. But I can't disable offline mode until get back into the app, which it won't let me do...

Joe

Community Legend

2349 Views

1 replies

0 likes

  • 2349 Views
  • 1 replies
  • 0 likes

Solved!! Release Notes - Spotify for Android (0.7.3)

Android Release Notes What's new in version 0.7.3 New: Say hello to Spotify Connect. Listen to music on your Connect-enabled speakers, and use your mobile to control the music. Fixed: Lots of bugs and nasty things. Known issues: Images do not load pr...

Spotify Legend

Android Release Notes What's new in version 0.7.3 New: Say hello to Spotify Connect. Listen to music on your Connect-enabled speakers, and use your mobile to control the music. Fixed: Lo...

robilamm61

Roadie

13246 Views

57 replies

0 likes

Android
Release Notes
  • 13246 Views
  • 57 replies
  • 0 likes

Samsung Galaxy s4 Volume problem

Hey, 1 week ago I switched from the Galaxy S2 to the S4. I was always happy with Spotify on PC + S2, so I thought I would be on S4. The volume difference between Spotify on S2 and S4 is big. Its just too LOW on the S4, but sometimes (1/10 of times) t...

Regular

Hey,   1 week ago I switched from the Galaxy S2 to the S4. I was always happy with Spotify on PC + S2, so I thought I would be on S4. The volume difference between Spotify on S2 and S4 is ...

dennis199

Regular

6773 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

My login username and password keeps coming up as unable to log in

I e-mailed the support team yesterday about being charged the 9.99 even though i am on the student account plan for preimum now. I pay for mine and my brothers spotify account. When they responded back saying they would take care of it my spotify imm...

Newbie

I e-mailed the support team yesterday about being charged the 9.99 even though i am on the student account plan for preimum now. I pay for mine and my brothers spotify account. When they responded ba...

Joe

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Spotify logged into my deactivated facebook account and reactivated it.

I purposely deactivated my facebook account many years ago, and spotify reactivated it by logging in without my permission or knowledge. I'm assuming this is because my facebook and spotify share the same email address/password, but I don't believe t...

Newbie

I purposely deactivated my facebook account many years ago, and spotify reactivated it by logging in without my permission or knowledge.    I'm assuming this is because my facebook and ...

Joe

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Switching to Samsung S4 - does this change my account?

Hi guys, I currently have an account on spotify (spotify unlimited) and am very happy with the music on it. However, i am changing phones to a Samsung S4 where i get premium spotify in the deal so have taken this offer. In order to accept it with vod...

Newbie

Hi guys,    I currently have an account on spotify (spotify unlimited) and am very happy with the music on it.  However, i am changing phones to a Samsung S4 where i get premium sp...

Joe

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

No playlists on new phone

I got a new phone (samsung with android) and downloaded Spotify but my playlists are not downloaded. On my old phone (htc with windows) they were just there and I didn't need to do anything. Is there anything that needs to be done in order to get the...

Newbie

I got a new phone (samsung with android) and downloaded Spotify but my playlists are not downloaded. On my old phone (htc with windows) they were just there and I didn't need to do anything. Is the...

Christoffer

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

It's saying I'm not a premium user when I pay for my service

I've had premium spotify for about 2 years and now it won't let me use my premium features

Casual Listener

I've had premium spotify for about 2 years and now it won't let me use my premium features

Joe

Community Legend

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Playlist info not showing on car radio

Any way to get the playlist info to show up on my car radio. It shows up for my kids iPods, but not for my Galaxy S3.

Casual Listener

Any way to get the playlist info to show up on my car radio. It shows up for my kids iPods, but not for my Galaxy S3.

Joe

Community Legend

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Solved!! Downloaded playlists not actually downloaded

Hi! I have a premium account with my Galaxy S4 kit kat. I have several playlists that I want to listen offline. I have downloaded them, but after a while (as soon as I lose connection) I can't have access to the playlists as they are actually not dow...

Regular

Hi! I have a premium account with my Galaxy S4 kit kat. I have several playlists that I want to listen offline. I have downloaded them, but after a while (as soon as I lose connection) I can't ha...

liuk78

Regular

903 Views

5 replies

1 likes

  • 903 Views
  • 5 replies
  • 1 likes

Downloaded Playlists Keep Getting Wiped

Have an LG myTouch with Spotify Premium. Able to download and sync playlists fine. However, seemingly at random, my downloaded playlists seem to disappear - then I have to resynch all over again. Anyone have any ideas why this happens? Not related to...

Regular

Have an LG myTouch with Spotify Premium. Able to download and sync playlists fine. However, seemingly at random, my downloaded playlists seem to disappear - then I have to resynch all over again....

jdb17565

Regular

403 Views

2 replies

0 likes

  • 403 Views
  • 2 replies
  • 0 likes

Solved!! Can't download Spotify app

Hi Ive been using the free version of Spotify across various devices and want to sign up for Permium but wont do so until i can get this sorted. On my computer - it works perfectly On my iPad - perfect On my Samsung Galaxy S3 - apparently im in the w...

Casual Listener

Hi   Ive been using the free version of Spotify across various devices and want to sign up for Permium but wont do so until i can get this sorted. On my computer - it works perfectly On ...

Joe

Community Legend

2887 Views

3 replies

0 likes

  • 2887 Views
  • 3 replies
  • 0 likes

audio effects

When I listen to spotify I love everything about it but if I use the equalizer it makes everything sound so much better. Lately as in after the last update the equalizer will turn itself off and reset back to its default settings. Does anyone know wh...

Casual Listener

When I listen to spotify I love everything about it but if I use the equalizer it makes everything sound so much better. Lately as in after the last update the equalizer will turn itself off and res...

kjmann2

Casual Listener

602 Views

2 replies

0 likes

  • 602 Views
  • 2 replies
  • 0 likes

Went from premium to unlimited, now I can only shuffle albums

All, I have a galaxy s3 and switched from Premium to unlimited. It was working fine until yesterday, I could go to my playlists and play any song off any album I had saved. Now, I can only shuffle an album. What is the issue? I also get commercials n...

Newbie

All,   I have a galaxy s3 and switched from Premium to unlimited. It was working fine until yesterday, I could go to my playlists and play any song off any album I had saved. Now, I can only...

Joe

Community Legend

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
  • 0 likes

Solved!! Offline Devices Fail

I only have one phone... a Samsung S3. Spotify keeps adding my S3 as a new device, then deletes my playlist... which seems to happen every 2 weeks or so! Surely there is some way that you can identify my phone as being the same phone each time? This ...

Roadie

I only have one phone... a Samsung S3. Spotify keeps adding my S3 as a new device, then deletes my playlist... which seems to happen every 2 weeks or so!   Surely there is some way that ...

jthutcheson

Roadie

1104 Views

8 replies

0 likes

  • 1104 Views
  • 8 replies
  • 0 likes