Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210751 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561095 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463031 Views
575 replies
39 likes
Hello everybody. I have problems to use Spotify on Wi-Fi with Android. I can connect and use the application, but when the phone system is some idle time, the application disconnects from the internet and I have to open the application again to re-co...
Hello everybody. I have problems to use Spotify on Wi-Fi with Android. I can connect and use the application, but when the phone system is some idle time, the application disconnects from the interne...
Casual Listener
698 Views
2 replies
0 likes
Hi guys, before the latest version if I selected a playlist im sure it would reset my queue but would retain hard added tracks. Tonight I noticed that the queue seems to be cumulating/duplicating my choices. I.e chose shuffle playlist1 and then again...
Hi guys, before the latest version if I selected a playlist im sure it would reset my queue but would retain hard added tracks. Tonight I noticed that the queue seems to be cumulating/duplicating my ...
Roadie
661 Views
2 replies
0 likes
Hi guys, I have a problem with Spotify's offline mode. I can sync songs to my external sd card just fine; however, the songs do not stay synced. While in offline mode, the songs will suddenly become unavailable after an hour of unuse or after restart...
Hi guys, I have a problem with Spotify's offline mode. I can sync songs to my external sd card just fine; however, the songs do not stay synced. While in offline mode, the songs will sudde...
Community Legend
813 Views
3 replies
0 likes
Hey everyone, I updated to the newest version of Spotify a few days ago, and so far I'm loving it, but I have one really annoying bug. The 'Browse' and 'Discover' tabs have disappeared from my phone menu after this update. I still have them on my com...
Hey everyone, I updated to the newest version of Spotify a few days ago, and so far I'm loving it, but I have one really annoying bug. The 'Browse' and 'Discover' tabs have disa...
Community Legend
2151 Views
5 replies
0 likes
Hello, Gonna try get help from here because the support team aren't being all that helpful. Since the last update for android (0.7.9), whenever I have the playlist tab open, my playlists will load really slowly and most of the time will stop loading,...
Hello, Gonna try get help from here because the support team aren't being all that helpful. Since the last update for android (0.7.9), whenever I have the playlist tab open, my playlists will...
Community Legend
1350 Views
8 replies
0 likes
I bought an album off of Itunes and transferred it to a Spotify playlist. They all worked except one song, the message "This track is not available" comes up when I try to play it off of my phone. It will work on my laptop off of Spotify though. It i...
I bought an album off of Itunes and transferred it to a Spotify playlist. They all worked except one song, the message "This track is not available" comes up when I try to play it off of my phone. It...
Community Legend
414 Views
1 replies
0 likes
Only one of my playlists have this problem but when I go to play the songs on shuffle on my android phone suggested songs play instead of my playlist is there a way of turning this off?
Only one of my playlists have this problem but when I go to play the songs on shuffle on my android phone suggested songs play instead of my playlist is there a way of turning this off?
Community Legend
546 Views
3 replies
0 likes
Hi. I've been using Spotify Premium for a few months now. My external card has now 9 GB free space(I downloaded the songs from Spotify, Spotify online) and my phone has like 7-8 GB free space(Galaxy S4). I think Spotify downloads songs into where the...
Hi. I've been using Spotify Premium for a few months now. My external card has now 9 GB free space(I downloaded the songs from Spotify, Spotify online) and my phone has like 7-8 GB free space(Galaxy ...
Regular
1153 Views
2 replies
0 likes
Hi! My phone does well when I play music on Spotify via my wifi in any condition and state of screen and whole device. Problem starts when I go outside. It plays a few songs normally (1-3 songs), even when screen turns off, but on next song it plays ...
Hi! My phone does well when I play music on Spotify via my wifi in any condition and state of screen and whole device. Problem starts when I go outside. It plays a few songs normally (1-3 songs), eve...
Casual Listener
1398 Views
7 replies
0 likes
Hey there.. As a German user please be patient with my grammar. My connect setupSender: galaxy s4 playlist in shuffle mode Player: nexus 7 connected to a set of boxesProblemAfter picking a playlist with my s4, I turn off the display. A few songs late...
Hey there.. As a German user please be patient with my grammar. My connect setup Sender: galaxy s4 playlist in shuffle mode Player: nexus 7 connected to a set of boxes Problem After pick...
Community Legend
836 Views
1 replies
0 likes
Bluetooth connection to my car stereo works very good until the screen turns off on my Note 2, after that the sound is stuttering every 3-4 seconds. When I turn the screen on again, the sound flows perfectly. This only happens on bluetooth connection...
Bluetooth connection to my car stereo works very good until the screen turns off on my Note 2, after that the sound is stuttering every 3-4 seconds. When I turn the screen on again, the sound flows p...
Regular
2964 Views
10 replies
0 likes
hi ive got 20 playlist entries i can not get rid of on the android app! i have no access to a computer for awhile so i cant try on a computer!
hi ive got 20 playlist entries i can not get rid of on the android app! i have no access to a computer for awhile so i cant try on a computer!
Regular
1012 Views
8 replies
0 likes
So for almost a year now even after this new update that was supposed to make everything work better I still cannot sync my local files to my phone without using the work around of making a seperate playlist. When I first had the issue I was in conta...
So for almost a year now even after this new update that was supposed to make everything work better I still cannot sync my local files to my phone without using the work around of making a seperate ...
Casual Listener
748 Views
4 replies
0 likes
Utilizzando spotify con le mie Monster Beats Studio sul mio Samsung Galaxy s4 l'audio è bassissimo :(. Ho provato e riprovato ma nn c'è versi di riuscire sul mio smartphone ad utilizzare a pieno la potenza delle mie cuffie. Specifico che le cuffie so...
Utilizzando spotify con le mie Monster Beats Studio sul mio Samsung Galaxy s4 l'audio è bassissimo :(. Ho provato e riprovato ma nn c'è versi di riuscire sul mio smartphone ad utilizzare a pieno la p...
Casual Listener
1579 Views
3 replies
0 likes
We have one spotify account that we use on several devices. several PC's 2 phones and a nexus 7. Since the spotify connect feature was released we noticed that its connecting our phones and trying to control the other phone when we are NOT connected ...
We have one spotify account that we use on several devices. several PC's 2 phones and a nexus 7. Since the spotify connect feature was released we noticed that its connecting our phones a...
Music Fan
1043 Views
4 replies
0 likes
I clicked the new filter icon, and the option appeared in the correct place for a second, but then it jumps to the corner...
I clicked the new filter icon, and the option appeared in the correct place for a second, but then it jumps to the corner...
Regular
1245 Views
7 replies
0 likes
I originally loved being able to download anything I starred for offline listening, then I realized after I spend more time with Spotify on my desktop, every time I use it on my phone it nearly cripples my phone because it wants to download all 40+ s...
I originally loved being able to download anything I starred for offline listening, then I realized after I spend more time with Spotify on my desktop, every time I use it on my phone it nearly cripp...
Spotify Star
2381 Views
1 replies
0 likes
When I try to install spotify on my sony ericsson xperia SK171, google play opens a window that has a drop box that says 'No eligible devices for app install'. I have spotify premium, yet I can't get spotify onto my phone. Please help.
When I try to install spotify on my sony ericsson xperia SK171, google play opens a window that has a drop box that says 'No eligible devices for app install'. I have spotify premium, yet I can't get...
Community Legend
2556 Views
4 replies
0 likes
What's new in version 0.7.8.566 New: Follow people from your Profile. Tap the friends icon to find people, and discover what they’re listening to. You can also see what they’re listening to in your Discover view. New: Long press to delete previously ...
What's new in version 0.7.8.566 New: Follow people from your Profile. Tap the friends icon to find people, and discover what they’re listening to. You can also see what they’re listening to in...
Spotify Legend
6498 Views
17 replies
0 likes
Hi, I use the new "your collection" feature (instead of starred). Is there no option to download that songs onto my phone? Greetings, fratzi
Hi, I use the new "your collection" feature (instead of starred). Is there no option to download that songs onto my phone? Greetings, fratzi
Roadie
1966 Views
4 replies
2 likes
