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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115171 Views

27 replies

4 likes

  • 115171 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231557 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231557 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590989 Views

79 replies

3 likes

  • 590989 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485535 Views

580 replies

42 likes

Account
Free
  • 485535 Views
  • 580 replies
  • 42 likes

Android Client design getting worse with each iteration.

On my android client I used to be one press away from getting to my playlists, and once there I could easily find the ones that were downloaded and ready to go. Now my home screen has four sections: A 'recently listened to', which mysteriously lists ...

Regular

On my android client I used to be one press away from getting to my playlists, and once there I could easily find the ones that were downloaded and ready to go.   Now my home screen has four...

Rialas

Roadie

830 Views

2 replies

2 likes

  • 830 Views
  • 2 replies
  • 2 likes

Intereference every three songs

I have an LG. I have spotify premium and I downloaded the "preferiti" playlist on my phone to listen to it offline, but there's a 15 seconds random interference in the middle of the song that's playing. and I don't understand why. I checked on the se...

Regular

I have an LG. I have spotify premium and I downloaded the "preferiti" playlist on my phone to listen to it offline, but  there's a 15 seconds random interference in the middle of the song that's...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Sync Error - more than 500 songs

EDIT: I always had troubles using 3 devices for offline sync as the last one was always de-authorised. I have now made a clean reinstall on all three devices and now everything seems to be working fine. I can use all three devices for offline sync an...

Regular

EDIT: I always had troubles using 3 devices for offline sync as the last one was always de-authorised. I have now made a clean reinstall on all three devices and now everything seems to be working fi...

M0wlWurf

Regular

1941 Views

9 replies

0 likes

  • 1941 Views
  • 9 replies
  • 0 likes

App takes time to see the internet connection

I leave my 4g on, and I have a solid connection, yet everytime I open the app it takes up to a minute to detect the connection. In the meantime everything is greyed out and the bottom says no internet connection available. What can I do?

Casual Listener

I leave my 4g on, and I have a solid connection, yet everytime I open the app it takes up to a minute to detect the connection. In the meantime everything is greyed out and the bottom says no interne...

Joe

Community Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Audio problem when using Spotify and Sat Nav App

I went from an iPhone to an Android about 2 weeks ago, and have been thinking of going back due to this problem, only to find that it is a Spotify problem. I have now tried 4 different sat nav applications, and the problem was still there with all of...

Casual Listener

I went from an iPhone to an Android about 2 weeks ago, and have been thinking of going back due to this problem, only to find that it is a Spotify problem.   I have now tried 4 different sat...

Peter__

Community Legend

1558 Views

1 replies

0 likes

spotify sound
  • 1558 Views
  • 1 replies
  • 0 likes

Spotify stops playing ans crashes

I need help. I am using Spotify Premium. I downloaded the latest Version of Spotify from the Market. Everything works fine, but when I look through some new music or click a song from my offline Playlist and skip to the middle of the songs the music ...

Visitor

I need help. I am using Spotify Premium. I downloaded the latest Version of Spotify from the Market. Everything works fine, but when I look through some new music or click a song from my offlin...

user-removed

Not applicable

783 Views

4 replies

0 likes

  • 783 Views
  • 4 replies
  • 0 likes

Solved!! New spotify version - My songs

Is there any way to download the my songs collection to play offline, like you did with starred in the older versions of Spotify? Thank you.

Casual Listener

Is there any way to download the my songs collection to play offline, like you did with starred in the older versions of Spotify? Thank you.

herzigma

Newbie

1619 Views

7 replies

0 likes

  • 1619 Views
  • 7 replies
  • 0 likes

Solved!! Can't login to spotify app

I am using Spotify premium on my Samsung Galaxy S2, and have been for some time, but currently I cannot login to the app. I am still able to use spotify on my laptop, but no matter whether i login with my spotify username and password (which i have r...

Casual Listener

I am using Spotify premium on my Samsung Galaxy S2, and have been for some time, but currently I cannot login to the app. I am still able to use spotify on my laptop, but no matter whether i login wi...

MikeFX86

Casual Listener

7249 Views

4 replies

0 likes

  • 7249 Views
  • 4 replies
  • 0 likes

where are my songs?

I have a note 3 with playlists on it. Is it my understanding that I can't put these on my laptop or any other device. In other words, all I can do is play them, I can't copy them? thanks

Casual Listener

I have a note  3 with playlists on it. Is it my understanding  that I can't put these on my laptop or any other device. In other words, all  I can do is play them, I can't copy them? ...

Joe

Community Legend

690 Views

3 replies

0 likes

  • 690 Views
  • 3 replies
  • 0 likes

Solved!! Your Music erased after update

After the receiving the "Paint It Black" update on Android and desktop, I started moving all my playlists into Albums under Your Music. It was a bit meticulous, but I want to be on board with Spotify's new direction. Then after a subsequent Android u...

Music Fan

After the receiving the "Paint It Black" update on Android and desktop, I started moving all my playlists into Albums under Your Music. It was a bit meticulous, but I want to be on board with Spotify...

KylePerkuhn

Music Fan

5224 Views

6 replies

0 likes

  • 5224 Views
  • 6 replies
  • 0 likes

Solved!! Bluetooth Keeps disconnecting on HTC One S

When I use my HTC One S with a Parrot bluetooth car kit, the bluetooth seems to randomly disconnect, usually at the end of a song. I can reconnect the bluetooth and start the song playing again, but not too safe when you're driving! It makes it prett...

Regular

When I use my HTC One S with a Parrot bluetooth car kit, the bluetooth  seems to randomly disconnect, usually at the end of a song. I can reconnect the bluetooth and start the song playing again...

HoGoPL

Casual Listener

3320 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Playlists gone from profile on Android

Note3. All upgrades. Trided to clear cache. Tried to reinstal app. In my profile there is 0 playlists. They are all available as normal on the PC. I am able to search for the title of the playlist, and then play them. Funny thing, I am listed as the ...

Casual Listener

Note3.  All upgrades.   Trided to clear cache. Tried to reinstal app.   In my profile there is 0 playlists. They are all available as normal on the PC.   I am able to ...

FrodeBNilsen

Casual Listener

814 Views

4 replies

0 likes

  • 814 Views
  • 4 replies
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Solved!! Problems with Spotify free on Android

Hi. I'm having problems following the instructions for the Spotify app on my HTC phone (quite an old model, but no mention made in the app that this would be a problem). I open the app and it shows all of my playlists as Downloaded - doesn't give me ...

Casual Listener

Hi. I'm having problems following the instructions for the Spotify app on my HTC phone (quite an old model, but no mention made in the app that this would be a problem). I open the app and ...

Joe

Community Legend

3918 Views

9 replies

0 likes

  • 3918 Views
  • 9 replies
  • 0 likes

Spotify Excessive Battery/CPU usage on Nexus 5 (4.4.2)

Description When playing songs spotify (offline mode) causes excessive CPU usage compared to other music apps and maintains partial wakeclocks even after the song has been paused/stopped thereby draining the battery (about 4-5% an hour compared to 1-...

Newbie

Description When playing songs spotify (offline mode) causes excessive CPU usage compared to other music apps and maintains partial wakeclocks even after the song has been paused/stopped thereby dr...

917 Views

0 replies

0 likes

  • 917 Views
  • 0 replies
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Lift 3 device limiation please

I have the premium subscription and happen to have a few android devices. - A phone. - A second phone with sim from country I work in part of my time. - A 12" Tablet for work where I like to listen to mucis while working. - An 8" Tablet for holiday a...

Roadie

I have the premium subscription and happen to have a few android devices. - A phone. - A second phone with sim from country I work in part of my time. - A 12" Tablet for work where I like to li...

WilliamOffline

Roadie

1114 Views

5 replies

0 likes

  • 1114 Views
  • 5 replies
  • 0 likes

Need Help downloading tracks

Okay So i have a small samsung tablet which is pretty basic and I have spotify preimium on it, I cant seem to find the download button to download songs, I wanna download skrillex's new album. I have tried holding on to a song its options are just sh...

Newbie

Okay So i have a small samsung tablet which is pretty basic and I have spotify preimium on it, I cant seem to find the download button to download songs, I wanna download skrillex's new album. I have...

Peter__

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

moto X touchless control issue

Hey so Spotify is supposed to work with the Moto X's touchless control, which allows you to play music using either spotify or google play music. Right now only Google play music works! When I set Spotify as the default player, the voice command only...

Newbie

Hey so Spotify is supposed to work with the Moto X's touchless control, which allows you to play music using either spotify or google play music.  Right now only Google play music works!  W...

817 Views

0 replies

0 likes

  • 817 Views
  • 0 replies
  • 0 likes

Can't log to spotify

Hello. My phone is Sony Xperia S - I'm using custom ROM based on KitKat. Of course, my phone is rooted. Well, I can't log in to my account. I can see the startup screen, but when I click "Log in", phone crashes (black screen) and I must restart it. I...

Newbie

Hello. My phone is Sony Xperia S - I'm using custom ROM based on KitKat. Of course, my phone is rooted. Well, I can't log in to my account. I can see the startup screen, but when I click "Log in", ...

556 Views

0 replies

0 likes

  • 556 Views
  • 0 replies
  • 0 likes

Solved!! Samsung Galaxy S5

Just got a new phone Galaxy S5, upgrated from S2. Have been using spotify on mey phone for 6 months with no problems. Cant open spotify on my new S5, "unfortunately, spotify has stopped". And doesnt open? I have a premium subscription. Any Ideas?

Casual Listener

Just got a new phone Galaxy S5, upgrated from S2. Have been using spotify on mey phone for 6 months with no problems. Cant open spotify on my new S5, "unfortunately, spotify has stopped". And doesn...

lofture

Casual Listener

9920 Views

2 replies

1 likes

  • 9920 Views
  • 2 replies
  • 1 likes