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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107449 Views

26 replies

3 likes

  • 107449 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217395 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217395 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571556 Views

79 replies

3 likes

  • 571556 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470811 Views

577 replies

40 likes

Account
Free
  • 470811 Views
  • 577 replies
  • 40 likes

Solved!! queue isnt resetting like it used to

Hi guys, before the latest version if I selected a playlist im sure it would reset my queue but would retain hard added tracks. Tonight I noticed that the queue seems to be cumulating/duplicating my choices. I.e chose shuffle playlist1 and then again...

Roadie

Hi guys, before the latest version if I selected a playlist im sure it would reset my queue but would retain hard added tracks. Tonight I noticed that the queue seems to be cumulating/duplicating my ...

andedrunkard

Roadie

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
  • 0 likes

Forced to resync songs to offline mode

Hi guys, I have a problem with Spotify's offline mode. I can sync songs to my external sd card just fine; however, the songs do not stay synced. While in offline mode, the songs will suddenly become unavailable after an hour of unuse or after restart...

Music Fan

Hi guys,   I have a problem with Spotify's offline mode. I can sync songs to my external sd card just fine; however, the songs do not stay synced. While in offline mode, the songs will sudde...

Joe

Community Legend

821 Views

3 replies

0 likes

  • 821 Views
  • 3 replies
  • 0 likes

Solved!! 'Browse' and 'Discover' tab gone frome mobile app after the new update

Hey everyone, I updated to the newest version of Spotify a few days ago, and so far I'm loving it, but I have one really annoying bug. The 'Browse' and 'Discover' tabs have disappeared from my phone menu after this update. I still have them on my com...

Regular

Hey everyone,   I updated to the newest version of Spotify a few days ago, and so far I'm loving it, but I have one really annoying bug.   The 'Browse' and 'Discover' tabs have disa...

Joe

Community Legend

2166 Views

5 replies

0 likes

  • 2166 Views
  • 5 replies
  • 0 likes

My Spotify account lagging/crashing on all devices.

Hello, Gonna try get help from here because the support team aren't being all that helpful. Since the last update for android (0.7.9), whenever I have the playlist tab open, my playlists will load really slowly and most of the time will stop loading,...

Regular

Hello, Gonna try get help from here because the support team aren't being all that helpful. Since the last update for android (0.7.9), whenever I have the playlist tab open, my playlists will...

Joe

Community Legend

1375 Views

8 replies

0 likes

  • 1375 Views
  • 8 replies
  • 0 likes

Certain songs wont sync to Andriod

I bought an album off of Itunes and transferred it to a Spotify playlist. They all worked except one song, the message "This track is not available" comes up when I try to play it off of my phone. It will work on my laptop off of Spotify though. It i...

Newbie

I bought an album off of Itunes and transferred it to a Spotify playlist. They all worked except one song, the message "This track is not available" comes up when I try to play it off of my phone. It...

Joe

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Some Available Songs/Tracks Won't Play

Only one of my playlists have this problem but when I go to play the songs on shuffle on my android phone suggested songs play instead of my playlist is there a way of turning this off?

Casual Listener

Only one of my playlists have this problem but when I go to play the songs on shuffle on my android phone suggested songs play instead of my playlist is there a way of turning this off?

Joe

Community Legend

558 Views

3 replies

0 likes

  • 558 Views
  • 3 replies
  • 0 likes

Solved!! External SD Card

Hi. I've been using Spotify Premium for a few months now. My external card has now 9 GB free space(I downloaded the songs from Spotify, Spotify online) and my phone has like 7-8 GB free space(Galaxy S4). I think Spotify downloads songs into where the...

Regular

Hi. I've been using Spotify Premium for a few months now. My external card has now 9 GB free space(I downloaded the songs from Spotify, Spotify online) and my phone has like 7-8 GB free space(Galaxy ...

Ranghild

Regular

1175 Views

2 replies

0 likes

  • 1175 Views
  • 2 replies
  • 0 likes

App freezing on mobile data

Hi! My phone does well when I play music on Spotify via my wifi in any condition and state of screen and whole device. Problem starts when I go outside. It plays a few songs normally (1-3 songs), even when screen turns off, but on next song it plays ...

Music Fan

Hi! My phone does well when I play music on Spotify via my wifi in any condition and state of screen and whole device. Problem starts when I go outside. It plays a few songs normally (1-3 songs), eve...

Sincredible

Casual Listener

1416 Views

7 replies

0 likes

  • 1416 Views
  • 7 replies
  • 0 likes

Bug - Connect is unstable when Mobile Device turns into sleep mode

Hey there.. As a German user please be patient with my grammar. My connect setupSender: galaxy s4 playlist in shuffle mode Player: nexus 7 connected to a set of boxesProblemAfter picking a playlist with my s4, I turn off the display. A few songs late...

Newbie

Hey there.. As a German user please be patient with my grammar. My connect setup Sender: galaxy s4 playlist in shuffle mode Player: nexus 7 connected to a set of boxes Problem After pick...

Joe

Community Legend

843 Views

1 replies

0 likes

Bug connect wake wifi nexus 7 s4 reconnect problem
  • 843 Views
  • 1 replies
  • 0 likes

Bluetooth problem

Bluetooth connection to my car stereo works very good until the screen turns off on my Note 2, after that the sound is stuttering every 3-4 seconds. When I turn the screen on again, the sound flows perfectly. This only happens on bluetooth connection...

Regular

Bluetooth connection to my car stereo works very good until the screen turns off on my Note 2, after that the sound is stuttering every 3-4 seconds. When I turn the screen on again, the sound flows p...

Johnsa

Regular

3043 Views

10 replies

0 likes

  • 3043 Views
  • 10 replies
  • 0 likes

Solved!! cant delete 2 playlists android

hi ive got 20 playlist entries i can not get rid of on the android app! i have no access to a computer for awhile so i cant try on a computer!

Regular

hi ive got 20 playlist entries i can not get rid of on the android app! i have no access to a computer for awhile so i cant try on a computer!

destinywlf

Regular

1073 Views

8 replies

0 likes

  • 1073 Views
  • 8 replies
  • 0 likes

Local files wont sync

So for almost a year now even after this new update that was supposed to make everything work better I still cannot sync my local files to my phone without using the work around of making a seperate playlist. When I first had the issue I was in conta...

Casual Listener

So for almost a year now even after this new update that was supposed to make everything work better I still cannot sync my local files to my phone without using the work around of making a seperate ...

BatmanHG

Casual Listener

771 Views

4 replies

0 likes

  • 771 Views
  • 4 replies
  • 0 likes

Audio basso usando Monster Beats Studio nel mio Samasung Galaxy s4

Utilizzando spotify con le mie Monster Beats Studio sul mio Samsung Galaxy s4 l'audio è bassissimo :(. Ho provato e riprovato ma nn c'è versi di riuscire sul mio smartphone ad utilizzare a pieno la potenza delle mie cuffie. Specifico che le cuffie so...

Casual Listener

Utilizzando spotify con le mie Monster Beats Studio sul mio Samsung Galaxy s4 l'audio è bassissimo :(. Ho provato e riprovato ma nn c'è versi di riuscire sul mio smartphone ad utilizzare a pieno la p...

ilsolitofede

Casual Listener

1586 Views

3 replies

0 likes

  • 1586 Views
  • 3 replies
  • 0 likes

Spotify Connect Issues

We have one spotify account that we use on several devices. several PC's 2 phones and a nexus 7. Since the spotify connect feature was released we noticed that its connecting our phones and trying to control the other phone when we are NOT connected ...

Music Fan

We have one spotify account that we use on several devices.  several PC's 2 phones and a nexus 7.  Since the spotify connect feature was released we noticed that its connecting our phones a...

kandlclark

Music Fan

1055 Views

4 replies

0 likes

  • 1055 Views
  • 4 replies
  • 0 likes

0.7.9 Bug/Error

I clicked the new filter icon, and the option appeared in the correct place for a second, but then it jumps to the corner...

Community Legend

I clicked the new filter icon, and the option appeared in the correct place for a second, but then it jumps to the corner...  

VLEX26

Regular

1254 Views

7 replies

0 likes

  • 1254 Views
  • 7 replies
  • 0 likes

Automatic Mass Download at Startup - No Pause/Stop Option?

I originally loved being able to download anything I starred for offline listening, then I realized after I spend more time with Spotify on my desktop, every time I use it on my phone it nearly cripples my phone because it wants to download all 40+ s...

Casual Listener

I originally loved being able to download anything I starred for offline listening, then I realized after I spend more time with Spotify on my desktop, every time I use it on my phone it nearly cripp...

dinomight

Spotify Star

2390 Views

1 replies

0 likes

  • 2390 Views
  • 1 replies
  • 0 likes

can't put spotify on my sony ericsson xperia

When I try to install spotify on my sony ericsson xperia SK171, google play opens a window that has a drop box that says 'No eligible devices for app install'. I have spotify premium, yet I can't get spotify onto my phone. Please help.

Music Fan

When I try to install spotify on my sony ericsson xperia SK171, google play opens a window that has a drop box that says 'No eligible devices for app install'. I have spotify premium, yet I can't get...

Joe

Community Legend

2569 Views

4 replies

0 likes

  • 2569 Views
  • 4 replies
  • 0 likes

Solved!! Release Notes - Spotify for Android (0.7.8.566)

What's new in version 0.7.8.566 New: Follow people from your Profile. Tap the friends icon to find people, and discover what they’re listening to. You can also see what they’re listening to in your Discover view. New: Long press to delete previously ...

Spotify Legend

What's new in version 0.7.8.566 New: Follow people from your Profile. Tap the friends icon to find people, and discover what they’re listening to. You can also see what they’re listening to in...

Goodman

Spotify Legend

6602 Views

17 replies

0 likes

Android
Release Notes
  • 6602 Views
  • 17 replies
  • 0 likes

Solved!! How to download "your music" ?

Hi, I use the new "your collection" feature (instead of starred). Is there no option to download that songs onto my phone? Greetings, fratzi

Regular

Hi,   I use the new "your collection" feature (instead of starred). Is there no option to download that songs onto my phone?   Greetings, fratzi

ThaSnapDragon

Roadie

1980 Views

4 replies

2 likes

  • 1980 Views
  • 4 replies
  • 2 likes

Can't log in while in offline mode... DUH!

My app crashed while in offline mode and after resetting, it won't let me log back in while I'm in offline mode. But I can't disable offline mode until get back into the app, which it won't let me do until I disable offline mode... stupid and annoyin...

Gig Goer

My app crashed while in offline mode and after resetting, it won't let me log back in while I'm in offline mode. But I can't disable offline mode until get back into the app, which it won't let me do...

Joe

Community Legend

2386 Views

1 replies

0 likes

  • 2386 Views
  • 1 replies
  • 0 likes