Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387680 Views

545 replies

34 likes

Account
Free
  • 387680 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
  • 0 replies
  • 7 likes

cant find explicit version

I went to listen to Eminem and found most of his albums are explicit the rest were "edited" ie..MMLP, relapse, recovery were all clean I went to "view all albums" not to sure where else to look. Android phone and tablet.

Regular

I went to listen to Eminem and found most of his albums are explicit the rest were "edited" ie..MMLP, relapse, recovery were all clean I went to "view all albums" not to sure where else to look. Andr...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Playlists not downloading

Hello I am a premium user and my playlists won't download for offline listening. Thanks Pete

Casual Listener

Hello I am a premium user and my playlists won't download for offline listening. Thanks Pete

Peterwareham

Casual Listener

659 Views

3 replies

0 likes

  • 659 Views
  • 3 replies
  • 0 likes

How do I listen to someone else's playlists?

I know the username of the person who made the playlists, but I can't find that person on Spotify, and they can't find me. How can I have their playlists to listen to?

Newbie

I know the username of the person who made the playlists, but I can't find that person on Spotify, and they can't find me. How can I have their playlists to listen to?

Adam

Roadie

130896 Views

4 replies

3 likes

  • 130896 Views
  • 4 replies
  • 3 likes

My SD card is fried because of Spotify?!?!?!

Yeah, this is pretty bad, some help would be great... Heres what happened: Was casually blurting out spotify through my phone (Sony Xperia J) which was connected to a bluetooth speaker, and after about half an hour the music stopped and it had popped...

Casual Listener

Yeah, this is pretty bad, some help would be great... Heres what happened:   Was casually blurting out spotify through my phone (Sony Xperia J) which was connected to a bluetooth s...

Zeenglishking

Casual Listener

993 Views

4 replies

0 likes

  • 993 Views
  • 4 replies
  • 0 likes

Spotify app on Samsung galaxy s3

Hi Spotify, i pay for you'r service so i demand that you **bleep**ing take a look at your **bleep**ing app !!! i pay because i cant listen at music from spotify on my phone if i dont and what do i get as reward? the replay button dont work for **blee...

Newbie

Hi Spotify, i pay for you'r service so i demand that you **bleep**ing take a look at your **bleep**ing app !!! i pay because i cant listen at music from spotify on my phone if i dont and what do i ge...

user-removed

Not applicable

15976 Views

10 replies

1 likes

  • 15976 Views
  • 10 replies
  • 1 likes

New playlists won't stay Downloaded

Playlists I have created the past month won't stay downloaded on my phone. They dissappear as soon as I am offline. When I go back online they start loading before they are available online also and I have to download again and again. If I download a...

Music Fan

Playlists I have created the past month won't stay downloaded on my phone. They dissappear as soon as I am offline. When I go back online they start loading before they are available online also and ...

GavinHenderson5

Music Fan

1665 Views

5 replies

0 likes

  • 1665 Views
  • 5 replies
  • 0 likes

Has Spotify gotten better about normalizing volume between albums?

Has Spotify gotten better about normalizing volume levels between different albums, or is it just a coincidence that albums I've been listening to lately are at about the same volume? When I first started using Spotify months ago, I had a serious pro...

Music Fan

Has Spotify gotten better about normalizing volume levels between different albums, or is it just a coincidence that albums I've been listening to lately are at about the same volume?  When I fi...

Deeb

Casual Listener

1117 Views

2 replies

0 likes

  • 1117 Views
  • 2 replies
  • 0 likes

censored albums only showing on my mobile app wtf

I look up an artist, look at there albums, spotify is only showing the edited versions. Usually I would off seen them next to each other. I'm a premium user and I believed there isn't a "age" button that I clicked. Please help.I loath edited versions...

Newbie

I look up an artist, look at there albums, spotify is only showing the edited versions. Usually I would off seen them next to each other. I'm a premium user and I believed there isn't a "age" button...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Playlists don't sync between devices

I run Spotify on OS X 10.9 and Samsung Galaxy S4 (Android 4.3). One of the playlists updated on OS X is not syncing to Galaxy S4. The tracks are not even appearing on the playlist. I've tried clearing cache and restarting the device. This is very fru...

Music Fan

I run Spotify on OS X 10.9 and Samsung Galaxy S4 (Android 4.3).   One of the playlists updated on OS X is not syncing to Galaxy S4. The tracks are not even appearing on the playlist. I've tr...

Peter__

Community Legend

649 Views

4 replies

0 likes

  • 649 Views
  • 4 replies
  • 0 likes

Spotify not loading Artist or Album or playlists on Samsung Tab 3

My rooted Samsung Galaxy. Tab 3 with Spotify V 0.7.6.357 won't load artist pages, album pages or playlists, really limiting the apps functionality. This issue has been going on for about 2 weeks. Tried reinstall and clearing cache, anything i could t...

Casual Listener

My rooted Samsung Galaxy. Tab 3 with Spotify V 0.7.6.357 won't load artist pages, album pages or playlists, really limiting the apps functionality. This issue has been going on for about 2 weeks. Tri...

Daniel

Community Legend

1634 Views

4 replies

1 likes

  • 1634 Views
  • 4 replies
  • 1 likes

adding album to playlist?

Did the add album to playlist feature go away or am I missing something. I used to add a whole album to a genre playlist and now I only seem to be able to add one song at a time. I'm on a galaxy s4.

Casual Listener

Did the add album to playlist feature go away or am I missing something. I used to add a whole album to a genre playlist and now I only seem to be able to add one song at a time. I'm on a galaxy s4.

Daniel

Community Legend

1093 Views

1 replies

0 likes

  • 1093 Views
  • 1 replies
  • 0 likes

Spotify premium account on two phones parallel

Hi, I want to use my Premium Account on two different Samsung phones. But when I start streaming music on one phone of them, it's starting on the other one automatically in the backround and is using the datavolume of both phones. Is that normal or c...

Casual Listener

Hi, I want to use my Premium Account on two different Samsung phones. But when I start streaming music on one phone of them, it's starting on the other one automatically in the backround and is usi...

Olfer

Casual Listener

1330 Views

3 replies

0 likes

  • 1330 Views
  • 3 replies
  • 0 likes

Same thing

Mines doing the same thing! Won't let me click on a specific song to play it!

Newbie

Mines doing the same thing! Won't let me click on a specific song to play it!

Taylor

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

redownloading every time i turn my phone off and on again.

Every time my phone dies or I turn it off and back on all of my music has to redownload causing my data usage to go through the roof. I pay for premium so why does this happen?

Visitor

Every time my phone dies or I turn it off and back on all of my music has to redownload causing my data usage to go through the roof. I pay for premium so why does this happen?

Peter__

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Solved!! music from sd card

Is it possible to transfer music already on my phone to my spotify premium to save me downloading them all again Am using Sony z1 Any help would be much appreciated stopped using spotify for this reason but have got free so want to use again

Casual Listener

Is it possible to transfer music already on my phone to my spotify premium to save me downloading them all again Am using Sony z1 Any help would be much appreciated stopped using spotify for this...

greeny1972

Casual Listener

969 Views

6 replies

0 likes

  • 969 Views
  • 6 replies
  • 0 likes

system freezes then resets.

Description Please describe the problem While playing music, when i try to skip songs, my Spotify will freeze and become completely unresponsive. Phone will then freeze, and then reset itself. What are the steps you took to get to the error/issue? Ha...

Casual Listener

Description Please describe the problem While playing music, when i try to skip songs, my Spotify will freeze and become completely unresponsive. Phone will then freeze, and then reset itself.&...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Deleting downloaded songs

Hi, I have an LG g2 Sprint phone I have a about 1,000 songs downloaded and I do not have enough phone Internet to stream music constantly. For some reason about once a month Spotify decides to delete all my downloaded PLAYLISTS and it is very annoyin...

Gig Goer

Hi,    I have an LG g2 Sprint phone I have a about 1,000 songs downloaded and I do not have enough phone Internet to stream music constantly.    For some reason about once...

Peter__

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Solved!! What happens if I downgrade Spotify with songs downloaded to my phone already?

If I downgrade my premium Spotify to the unpaid version, what will happen to the songs I've downloaded? Will they just become unavailable when I'm offline?

Casual Listener

If I downgrade my premium Spotify to the unpaid version, what will happen to the songs I've downloaded? Will they just become unavailable when I'm offline?

Peter__

Community Legend

2629 Views

2 replies

0 likes

  • 2629 Views
  • 2 replies
  • 0 likes

Mobile app problem?

I listened to an ad on Spotify on my computer saying that Spotify for your mobile app was now completely free and said "No more free trials", it said to update to the latest version and I can listen to music for free. I updated to the newest version,...

Casual Listener

I listened to an ad on Spotify on my computer saying that Spotify for your mobile app was now completely free and said "No more free trials", it said to update to the latest version and I can listen ...

Peter__

Community Legend

519 Views

3 replies

0 likes

  • 519 Views
  • 3 replies
  • 0 likes

Can't have tablet features in my tablet!

Hello.I've read that spotify for tablets has almost the same features than at the PC (with free account). However, I installed spotify in my tablet (Chinese model, android 4.0 and 7 inches ) and I can only do the same as spotify for android mobile ph...

Casual Listener

Hello. I've read that spotify for tablets has almost the same features than at the PC (with free account). However, I installed spotify in my tablet (Chinese model, android 4.0 and 7 inches ) and I ...

Peter__

Community Legend

864 Views

6 replies

0 likes

  • 864 Views
  • 6 replies
  • 0 likes