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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851924 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851924 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17624 Views
  • 3 replies
  • 0 likes
  • 17624 Views
  • 3 replies
  • 0 likes

Solved!! Downloaded Albums disappear if downloaded with Wifi

Hi, I use Spotify premium for my Android. When I choose to download an album via 3G everything works fine. If I want to connect via Wifi to download easier and quicker, it looks like my downloaded album is there and will play fine, however when I loo...

  • Visitor
  • Hi, I use Spotify premium for my Android. When I choose to download an album via 3G everything works fine. If I want to connect via Wifi to download easier and quicker, it looks like my downloaded ...
  • user-removed
  • Not applicable
  • 467 Views
  • 4 replies
  • 0 likes
  • 467 Views
  • 4 replies
  • 0 likes

Android client on Wifi causing network havoc..

When I have my phone on wifi and am playing spotify, my network seems to be flooded down with incoming connection attempts.. here is a quick snippet of my firewall logs: RGFW-IN: BLOCK-RULES (ICMP type 8 code 0 62.64.16.40->10.55.0.211 on ixp1) [1406...

  • Music Fan
  • When I have my phone on wifi and am playing spotify, my network seems to be flooded down with incoming connection attempts.. here is a quick snippet of my firewall logs:   RGFW-IN: BLOCK-RUL...
  • 230 Views
  • 0 replies
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  • 230 Views
  • 0 replies
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playlist won't shuffle on my Galaxy S3

Galaxy S3 the green shuffle light is on, but it never shuffles. The shuffle works when on my PC, but not on my phone. Any help?

  • Casual Listener
  • Galaxy S3 the green shuffle light is on, but it never shuffles. The shuffle works when on my PC, but not on my phone.   Any help?  
  • 495 Views
  • 0 replies
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  • 495 Views
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White Screen on my Galaxy S 4G

Ive searched through other threads but im not getting anywhere. I guess the first thing to address is that i dont have an SD Card currently. Also i cannot find the downloaded files anywhere in my phone. I use ES File Explorer and even with the search...

  • Newbie
  • Ive searched through other threads but im not getting anywhere.    I guess the first thing to address is that i dont have an SD Card currently. Also i cannot find the downloaded files a...
  • neo-x
  • Community Legend
  • 593 Views
  • 3 replies
  • 0 likes
  • 593 Views
  • 3 replies
  • 0 likes

Automatically downloading favorites (playlist)

I've bayed premium membership jet and tried to make an "offline" playlist. But this playlist doesn't play when I'm out of internet contact. What is wrong?? Second, I've download my playlist "favorites". Now when I mark a song as "favorite", there's a...

  • Casual Listener
  • I've bayed premium membership jet and tried to make an "offline" playlist.  But this playlist doesn't play when I'm out of internet contact. What is wrong??   Second, I've download ...
  • neo-x
  • Community Legend
  • 1092 Views
  • 3 replies
  • 0 likes
  • 1092 Views
  • 3 replies
  • 0 likes

Really Annoying/Business loss? - •Send track info over bluetooth (AVRCP) Android.

THIS IS REALLY ANNOYING - Please prioritize this. There could be a large tech company with over 100k people where this might have started to become an internal joke. This is everyday use and is common now, people want this.

  • Newbie
  • THIS IS REALLY ANNOYING - Please prioritize this.  There could be a large tech company with over 100k people where this might have started to become an internal joke.   This is everyday...
  • neo-x
  • Community Legend
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Playing Local files on Spotify Android (SII)

Hi, Wiht the problems now I can not add any new lists anymore or old one keep dissapearing. Is it possible to play local files in Spotify on Android?. If I select on I can choose Sportify but it will not play is that correct?. Or is the file to big (...

  • Roadie
  • Hi,   Wiht the problems now I can not add any new lists anymore or old one keep dissapearing.    Is it possible to play local files in Spotify on Android?.   If I sele...
  • neo-x
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
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Solved!! App won't open after update

App updated today - now it won't open. Uninstalled and tried again, several times - still no luck! I get a blank image - nothing! Any ideas? Thanks -

  • Newbie
  •  App updated today - now it won't open. Uninstalled and tried again, several times - still no luck! I get a blank image - nothing! Any ideas? Thanks -
  • neo-x
  • Community Legend
  • 9757 Views
  • 7 replies
  • 0 likes
  • 9757 Views
  • 7 replies
  • 0 likes

Solved!! upgrading from unlimited to premium

Hi I was upgrading my account from unlimited to premium earlier tonight but its not working on my mobile. It says Ive got premium on my account when I look at my profile.

  • Newbie
  • Hi I was upgrading my account from unlimited to premium earlier tonight but its not working on my mobile. It says Ive got premium on my account when I look at my profile.
  • meahtenoha
  • Spotify
  • 795 Views
  • 11 replies
  • 0 likes
  • 795 Views
  • 11 replies
  • 0 likes

Solved!! listening in my car

I want to listen my playlists in my car. I can plug in my usb in my car. Only the playlists aren't found. What to do?(android phone)Thanx for replying

  • Regular
  • I want to listen my playlists in my car. I can plug in my usb in my car. Only the playlists aren't found. What to do? (android phone) Thanx for replying
  • neo-x
  • Community Legend
  • 5413 Views
  • 17 replies
  • 0 likes
  • 5413 Views
  • 17 replies
  • 0 likes

Spotify music on SD card

Hello spotify I got a problem my SGS+ got only 2 MB free for the spotifymusic and thats too little What can I do ? The old tactic dont works

  • Regular
  • Hello spotify I got a problem my SGS+ got only 2 MB free for the spotifymusic  and thats too little What can I do ? The old tactic dont works
  • neo-x
  • Community Legend
  • 468 Views
  • 3 replies
  • 0 likes
  • 468 Views
  • 3 replies
  • 0 likes

spotify won't search on my samsung galaxy s11

i've tried searching for tons of artists and search is not responding at all. i have ics.

  • Casual Listener
  • i've tried searching for tons of artists and search is not responding at all. i have ics.
  • Liam
  • Community Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
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DELETED PLAYLIST, PLEASE HELP!

I accidently just deleted a playlist. It was called Shinedown-Bully, and it had 252 songs on it. Please help me get it back.

  • Newbie
  • I accidently just deleted a playlist.  It was called Shinedown-Bully, and it had 252 songs on it.  Please help me get it back.
  • David
  • Spotify Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

premium upgrade not working

I upgraded to premium and I still receive the message saying I need to upgrade when I try to stream on mobile

  • Newbie
  • I upgraded to premium and I still receive the message saying I need to upgrade when I try to stream on mobile
  • neo-x
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
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no sound on mobile

Hi allJust subscribed to premium on my HTC but no volume - all ok for other applications - help plse : )

  • Casual Listener
  • Hi all Just subscribed to premium on my HTC but no volume - all ok for other applications - help plse : )
  • licenced
  • Community Legend
  • 880 Views
  • 4 replies
  • 0 likes
  • 880 Views
  • 4 replies
  • 0 likes

Sound bottoms out on Android

With some recent update of Spotify there is now a problem with the sound both on by Nexus 7 tablet running Jellybean and my Samsung Galaxy SII. I don't lose the sound, but at random point while playing songs -- sometimes in the middle of the first so...

  • Regular
  • With some recent update of Spotify there is now a problem with the sound both on by Nexus 7 tablet running Jellybean and my Samsung Galaxy SII.   I don't lose the sound, but at random point ...
  • johnnybilo
  • Regular
  • 429 Views
  • 10 replies
  • 0 likes
  • 429 Views
  • 10 replies
  • 0 likes

Solved!! Buzzing noise between tracks (HTC Wildfire - 2.3.7)

Hi guys I'm running the preview version of Spotify but I had the same issue with the last release. I get a really irritating buzzing noise both between tracks, and when the connection drops out. I have an HTC Wildfire (ironically called Buzz in the U...

  • Visitor
  • Hi guys   I'm running the preview version of Spotify but I had the same issue with the last release.   I get a really irritating buzzing noise both between tracks, and when the connecti...
  • el_Cii
  • Regular
  • 1057 Views
  • 5 replies
  • 0 likes
  • 1057 Views
  • 5 replies
  • 0 likes

Interface, general suggestion

Not sure if this is best place to bring this up ... I love Spotify and the Android app, but I would like to see all my music organized by artist/album etc. like it is on an iPod or my regular Music app on my Evo. Instead of just a big list in order o...

  • Newbie
  • Not sure if this is best place to bring this up ... I love Spotify and the Android app, but I would like to see all my music organized by artist/album etc. like it is on an iPod or my regular Music a...
  • neo-x
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes