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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi, I'm a premium user in Taiwan and is using the mobile version of the spotify on the road. Most of the time when I'm on the road, spotify tells me that I'm in offline mode. I checked my internet (3G) and is able to open website through chrome or ev...
Hi, I'm a premium user in Taiwan and is using the mobile version of the spotify on the road. Most of the time when I'm on the road, spotify tells me that I'm in offline mode. I checked my interne...
614 Views
0 replies
0 likes
Hi I hope someone can help as I'm really confused!I was recommended Spotify by a friend who swears by it, as I work in a basement where the wifi connection is unreliable. I downloaded and paid for the app and for a few days everything was fine but no...
Hi I hope someone can help as I'm really confused! I was recommended Spotify by a friend who swears by it, as I work in a basement where the wifi connection is unreliable. I downloaded and paid fo...
Not applicable
324 Views
1 replies
0 likes
When I'm trying to syncronize my offline lists the phone says that my device is full and cannot syncronize anymore. I've tried to find a way to chose which location to save offline lists, in case it was saving it all to an internal memory, without su...
When I'm trying to syncronize my offline lists the phone says that my device is full and cannot syncronize anymore. I've tried to find a way to chose which location to save offline lists, in case i...
564 Views
0 replies
0 likes
Can someone please tell me which mp3 player will work with spotify? Im wanting to buy a mp3 player for christmas but I'm not sure which one will work, it will be a present for someone, they're not bothered about a big named product they just want som...
Can someone please tell me which mp3 player will work with spotify? Im wanting to buy a mp3 player for christmas but I'm not sure which one will work, it will be a present for someone, they're not bo...
Community Legend
443 Views
1 replies
0 likes
Hello, I have a new android phone since today. I installed Spotify but I can't login. It says that I'm trying to connect myself in a other country than usual. I'm in the same country and I have a premium account so it should not matter... I also trie...
Hello, I have a new android phone since today. I installed Spotify but I can't login. It says that I'm trying to connect myself in a other country than usual. I'm in the same country a...
Community Legend
1004 Views
5 replies
0 likes
Hi All, Ive been searching on this issue for a few days now and I cant figure it out. I'm running spotify on a galaxy s3 and a iphone 4(work phone). Both phones are connected to my home wireless network. The S3 will not connect and show up under the ...
Hi All, Ive been searching on this issue for a few days now and I cant figure it out. I'm running spotify on a galaxy s3 and a iphone 4(work phone). Both phones are connected to my home wireless netw...
364 Views
0 replies
0 likes
What has happened to the Android app lately it use to run perfectly until a couple of months ago now it constantly crashes slows down my phone and freezes my entire system tried uninstalling deleting leftover files and even reseting my phone but noth...
What has happened to the Android app lately it use to run perfectly until a couple of months ago now it constantly crashes slows down my phone and freezes my entire system tried uninstalling deleting...
Casual Listener
1186 Views
3 replies
2 likes
DescriptionPlease describe the problemExample:After using the Samsung Galaxy S3 with Spotify and Strava running at the same time, the volume automatically re-adjusts itself to either maximum volume or minimum volume when listening to Spotify afterwar...
Description Please describe the problem Example: After using the Samsung Galaxy S3 with Spotify and Strava running at the same time, the volume automatically re-adjusts itself to either maximum vo...
Casual Listener
3257 Views
2 replies
0 likes
Hi there Spotify people.I recently accidentally let my premium subscription lapse. I've got my premium service back now but I have a problem with my previously downloaded playlists not appearing. My phone (Sony Xperia S) says I have 2.4 Gig of memory...
Hi there Spotify people. I recently accidentally let my premium subscription lapse. I've got my premium service back now but I have a problem with my previously downloaded playlists not appearing. M...
Not applicable
1421 Views
11 replies
0 likes
Hi There I recently switched to Android, I have a Galaxy S4 with JB 4.2. I have noticed two issues: 1) The lock screen controls are really inconsistent, they frequently disappear. 2) The equaliser is a bit flaky. It really makes music sound better, b...
Hi There I recently switched to Android, I have a Galaxy S4 with JB 4.2. I have noticed two issues: 1) The lock screen controls are really inconsistent, they frequently di...
Community Legend
477 Views
1 replies
0 likes
Hello all, I have multiple playlists available for offline play, but every time it seems like spotify deletes the songs by itself and I have to go on wifi to redownload them.. I did a complete clean install (deleting app, with all the folders and reb...
Hello all, I have multiple playlists available for offline play, but every time it seems like spotify deletes the songs by itself and I have to go on wifi to redownload them.. I did ...
Community Legend
8615 Views
13 replies
0 likes
Hello, I've been using Spotify for months, previously on Galaxy S2, now on S3. For now (S3), I have a problem with "auto-pause" - Spotify pauses playing even 3-4 times per song - as if the headphones were pulled off or sth. It needs going back to the...
Hello, I've been using Spotify for months, previously on Galaxy S2, now on S3. For now (S3), I have a problem with "auto-pause" - Spotify pauses playing even 3-4 times per song - as if the headphon...
Casual Listener
475 Views
2 replies
0 likes
Hi, Can I turn off downloading on 4g? In settings there's an option for 2g/3g but not 4g. Best M
Hi, Can I turn off downloading on 4g? In settings there's an option for 2g/3g but not 4g. Best M
Community Legend
1208 Views
1 replies
0 likes
Hi, will there be a native solution in the Android app to stream to Apple TV using AirPlay? The 3rd party solutions are not that great or not free. Are there any other ways? Regards, Dennis
Hi, will there be a native solution in the Android app to stream to Apple TV using AirPlay? The 3rd party solutions are not that great or not free. Are there any other ways? ...
Community Legend
15971 Views
8 replies
1 likes
I have been paying for and using Spotify now for a few months on my Samsung Galaxy S4. I know that as it is a streaming service that it will use up a large amount of data usage for each month of my phone plan. In previous months I can say that it has...
I have been paying for and using Spotify now for a few months on my Samsung Galaxy S4. I know that as it is a streaming service that it will use up a large amount of data usage for each month of my p...
Community Legend
8065 Views
10 replies
0 likes
As mentioned in my previous post couple of weeks back, I do have constant issues with Spotify. I have Galaxy S3, Android 4.3. App is crashing, downloaded playlist or albums don't work. I factory reset my phone, changed SD cards etc was trying everyth...
As mentioned in my previous post couple of weeks back, I do have constant issues with Spotify. I have Galaxy S3, Android 4.3. App is crashing, downloaded playlist or albums don't work. I factory re...
Newbie
5653 Views
17 replies
1 likes
someone please help. i have the spotify app on my cell/mobile 'phone. i connect my music system with the 'phone using a USB cable ... and nothing happens! not sure what i'm doing wrong but would be grateful for any suggestions. thnx in advance .....
someone please help. i have the spotify app on my cell/mobile 'phone. i connect my music system with the 'phone using a USB cable ... and nothing happens! not sure what i'm doing wrong bu...
Casual Listener
620 Views
2 replies
0 likes
Does anyone know if you can connect a Sumsung phone to a Mercedes Bluetooth? I have tried alot of options. I think I may have to connect by a cable for Spotify to work. Any thoughts.
Does anyone know if you can connect a Sumsung phone to a Mercedes Bluetooth? I have tried alot of options. I think I may have to connect by a cable for Spotify to work. Any thoughts.
Casual Listener
6822 Views
5 replies
0 likes
Today all of my downloaded playlists became unavailable on my Kindle. Yesterday they were fine. The playlists are all starred active but when I access one the tracks are all inactive. I have tried rebooting the device but with no result. I am not con...
Today all of my downloaded playlists became unavailable on my Kindle. Yesterday they were fine. The playlists are all starred active but when I access one the tracks are all inactive. I have trie...
Community Legend
485 Views
3 replies
0 likes
Hi, I cannot get my PC desktop client to sync local files with my Android device. Quick details: PC running Windows 8.1 with Spotify client 0.9.6.72.ge389c074 LG Nexus 5 running stock 4.4 KitKat with Spotify app released on 29th Nov (the 4.4 image ar...
Hi, I cannot get my PC desktop client to sync local files with my Android device. Quick details: PC running Windows 8.1 with Spotify client 0.9.6.72.ge389c074 LG Nexus 5 running stock ...
Community Legend
2226 Views
4 replies
0 likes
