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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839093 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839093 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13576 Views
  • 1 replies
  • 0 likes
  • 13576 Views
  • 1 replies
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Solved!! Can't login - Spotify mobile consumes large amounts.....

Spotify have been working just perfect for a long time, but after I did reset my phone, I can't login. I entre my facebook login and Spotify shows this information - "Spotify Mobile consumes large amounts of data....." and I hit ok. But this message ...

  • Music Fan
  • Spotify have been working just perfect for a long time, but after I did reset my phone, I can't login. I entre my facebook login and Spotify shows this information - "Spotify Mobile consumes large am...
  • SpookiePower
  • Music Fan
  • 1284 Views
  • 4 replies
  • 0 likes
  • 1284 Views
  • 4 replies
  • 0 likes

Specific songs blocked from offline sync?

I've enabled a playlist with some local tunes from my library in Windows. All songs are now 'not greyed out' , and also will play on my windows box when I click 'Offline Mode'. But the tune I concerned about still won't get pushed to my Android. Are ...

  • Casual Listener
  • I've enabled a playlist with some local tunes from my library in Windows. All songs are now 'not greyed out' , and also will play on my windows box when I click 'Offline Mode'. But the tune I concern...
  • res0nat0r
  • Casual Listener
  • 512 Views
  • 1 replies
  • 0 likes
  • 512 Views
  • 1 replies
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MicroSD Problem

Hi All, I just signed up for Spotify Premium, because so far I have been enjoying the product very much. Unfortunately, I seem to have hit a wall and can't get through. Although I have followed the instructions here: http://www.spotify.com/fr/help/fa...

  • Casual Listener
  • Hi All,   I just signed up for Spotify Premium, because so far I have been enjoying the product very much.   Unfortunately, I seem to have hit a wall and can't get through.  &nbsp...
  • licenced
  • Community Legend
  • 1646 Views
  • 5 replies
  • 0 likes
  • 1646 Views
  • 5 replies
  • 0 likes

Distorsion via Bluetooth when using ICS 4.0 Beta App

App: Android ICS 4.0 Beta AppPhone: HTC One XBluetooth Headset (HS): Creative WP350 ( APT-X enabled) sound have distorsion, when using Bluetooth connection, not all songs but especially those who has a high " level" ( volume) when ripped. this distor...

  • Casual Listener
  • App: Android ICS 4.0 Beta App Phone: HTC One X Bluetooth Headset (HS): Creative WP350 ( APT-X enabled)   sound have distorsion, when using Bluetooth connection, not all songs but especi...
  • 374 Views
  • 0 replies
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  • 374 Views
  • 0 replies
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Solved!! mobile android version SG2 crashing constantly

On my Samsung Galaxy S2 Spotify crashes immediatelly and constantly after going online . Offline works perfectly but the online situation sucks as I can't make any new offline playlists (I'm using 3g).

  • Casual Listener
  •  On my Samsung Galaxy S2 Spotify crashes immediatelly and constantly after going online . Offline works perfectly but the online situation sucks as I can't make any new offline playlists (I'm us...
  • licenced
  • Community Legend
  • 866 Views
  • 9 replies
  • 0 likes
  • 866 Views
  • 9 replies
  • 0 likes

Infuriating Android App Crash

I like many other people use Spotify on my phone (for reference I own a Motorola Defy) and even use it in my car. I have always had the same constant problem with this horrendous application in that every time I skip anywhere between 4 and 15 songs i...

  • Newbie
  • I like many other people use Spotify on my phone (for reference I own a Motorola Defy) and even use it in my car. I have always had the same constant problem with this horrendous application in that ...
  • licenced
  • Community Legend
  • 439 Views
  • 2 replies
  • 0 likes
  • 439 Views
  • 2 replies
  • 0 likes

Andriod Bug

EVERY time I want to add a song to one of my own playlist's from a friend's playlist - the whole goddamn thing crashes. Inevidabely. Listening to an awesome song, pressing menu, pressing song info, pressing add to playlist, selecting which playlist t...

  • Newbie
  • EVERY time I want to add a song to one of my own playlist's from a friend's playlist - the whole goddamn thing crashes. Inevidabely.   Listening to an awesome song, pressing menu, pressing son...
  • Richard
  • Roadie
  • 354 Views
  • 3 replies
  • 0 likes
  • 354 Views
  • 3 replies
  • 0 likes

App keeps deleting saved offline songs

The app regularly deletes all my saved offline data - forcing me to resync all the songs over wifi from PC to phone which takes forver. It seems to have a mind of its own - I went to bed with all my songs and woke up without them - phone stayed charg...

  • Regular
  • The app regularly deletes all my saved offline data - forcing me to resync all the songs over wifi from PC to phone which takes forver.   It seems to have a mind of its own - I went to bed wit...
  • Sonixuk
  • Regular
  • 1315 Views
  • 8 replies
  • 0 likes
  • 1315 Views
  • 8 replies
  • 0 likes

Spotify BETA for Android 4.0 User Interface...

Hi. Great Beta, works great...however, I hope to see a UI in black color just like the old one... hope the final release will give me that option. cheers

  • Newbie
  • Hi. Great Beta, works great...however, I hope to see a UI in black color just like the old one... hope the final release will give me that option. cheers
  • licenced
  • Community Legend
  • 1722 Views
  • 1 replies
  • 0 likes
  • 1722 Views
  • 1 replies
  • 0 likes

Stuck in offline mode?

What I currently do when this happens is create a new playlist from the spotify app (mobile). After this i'm instantly back online and able to everything I should be supposed to.Hope this helps anyone! Sorry if this has already been posted 100 times....

  • Gig Goer
  • What I currently do when this happens is create a new playlist from the spotify app (mobile). After this i'm instantly back online and able to everything I should be supposed to. Hope this helps a...
  • momo
  • Newbie
  • 2277 Views
  • 5 replies
  • 0 likes
  • 2277 Views
  • 5 replies
  • 0 likes

Songs in the playlists on my phone are ordered by what order they were added to the playlist?

It's driving me crazy, and I can't find any songs. The only way I can fix it is by deleting every song from the playlist and then dragging the songs back in from my music folder. It's a pain. Shouldn't it organize itself on the mobile app?

  • Casual Listener
  • It's driving me crazy, and I can't find any songs. The only way I can fix it is by deleting every song from the playlist and then dragging the songs back in from my music folder. It's a pain. Shouldn...
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Galaxy s2: logout issue.

So I have a galaxy s2. Recently upgraded to icecream sandwich, I have a premium account which I have had for years. I keep on getting logged out, quite a lot. I have no task manager apps nor anything that might interfere. I've tried reinstall but no ...

  • Casual Listener
  • So I have a galaxy s2. Recently upgraded to icecream sandwich, I have a premium account which I have had for years. I keep on getting logged out, quite a lot. I have no task manager apps nor anything...
  • Sam
  • Spotify
  • 402 Views
  • 2 replies
  • 0 likes
  • 402 Views
  • 2 replies
  • 0 likes

Spotify won't stream music on phone

Just bought Spotify Premium, but I still can't stream music on my phone (Samsung Galaxy S2) username: thomasholmthomsen

  • Newbie
  • Just bought Spotify Premium, but I still can't stream music on my phone (Samsung Galaxy S2) 😞 username: thomasholmthomsen
  • peacefulcharlie
  • Newbie
  • 1452 Views
  • 2 replies
  • 0 likes
  • 1452 Views
  • 2 replies
  • 0 likes

Getting App to only sync song to offline mode when in a Wi-Fi zone

Hi Guys, I was wondering is there a way of setting the Android app so that is only download the song to the cacha for use in offline mode, when your mobile is in a wi-fi zone? This way it doesn't use up all my 3G data? Kind Regards Chris

  • Newbie
  • Hi Guys,   I was wondering is there a way of setting the Android app so that is only download the song to the cacha for use in offline mode, when your mobile is in a wi-fi zone? This way it do...
  • licenced
  • Community Legend
  • 647 Views
  • 1 replies
  • 0 likes
  • 647 Views
  • 1 replies
  • 0 likes

Motorola Xoom

Will the Spotify app work on a Motorola Xoom tablet? I have been wanting to purchase a tablet (not an iPad), but before I make my purchase, I want to be sure that Spotify will play correctly.

  • Newbie
  • Will the Spotify app work on a Motorola Xoom tablet?  I have been wanting to purchase a tablet (not an iPad), but before I make my purchase, I want to be sure that Spotify will play correctly.
  • licenced
  • Community Legend
  • 831 Views
  • 1 replies
  • 0 likes
  • 831 Views
  • 1 replies
  • 0 likes

Spotify stops playing when on WiFi

Hi,My Premium account stops playing most of the time when on HTC android and on WiFi. I have seen some posts on this but no proper solution..but it is quite irritating. Any help is welcome. Thanks

  • Newbie
  • Hi, My Premium account stops playing most of the time when on HTC android and on WiFi.   I have seen some posts on this but no proper solution..but it is quite irritating.   Any help i...
  • licenced
  • Community Legend
  • 841 Views
  • 1 replies
  • 0 likes
  • 841 Views
  • 1 replies
  • 0 likes

Wired sync for ur android?

my laptop uses wired intrenet and my phone gets interent from merto pcs but i pluged my phone into my laptop with spotify running on both and i can sync my music ..can i sync my phone wired?

  • Casual Listener
  • my laptop uses wired intrenet and my phone gets interent from merto pcs but i pluged my phone into my laptop with spotify running on both and i can sync my music ..can i sync my phone wired?
  • licenced
  • Community Legend
  • 292 Views
  • 2 replies
  • 0 likes
  • 292 Views
  • 2 replies
  • 0 likes

Weird behavior on Samsung Nexus - freezing

If I toggle out of the app to other apps and try to come back, it opens up in play mode, but with no picture art and frozen. I have to close out each time and come back in from scratch. Anyone else having this issue?

  • Roadie
  • If I toggle out of the app to other apps and try to come back, it opens up in play mode, but with no picture art and frozen. I have to close out each time and come back in from scratch. Anyone else h...
  • licenced
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Spotify fills local playlist with their files instead

Hi, I have a local playlist and for some reason Spotify won't sync it. Instead, spotify syncs its own files, and the version with no curses at that. Has any one else had this problem?

  • Casual Listener
  • Hi, I have a local playlist and for some reason Spotify won't sync it. Instead, spotify syncs its own files, and the version with no curses at that. Has any one else had this problem?
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Solved!! Spotify logs out and closes app once WiFi is enabled

Hi just randomly started having this problem.I went to update my offline playlists today, turned on the WiFi and it logs me out of spotify and also closes the app.Cleared all the cache data and reinstalled app from clean; still doing the exact same t...

  • Casual Listener
  • Hi just randomly started having this problem. I went to update my offline playlists today, turned on the WiFi and it logs me out of spotify and also closes the app. Cleared all the cache data and r...
  • BenTimbrell
  • Casual Listener
  • 815 Views
  • 2 replies
  • 0 likes
  • 815 Views
  • 2 replies
  • 0 likes

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