Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6877 Views

0 replies

7 likes

  • 6877 Views
  • 0 replies
  • 7 likes

"Device is full" - 25+ gb free space, LG G2

When I'm trying to syncronize my offline lists the phone says that my device is full and cannot syncronize anymore. I've tried to find a way to chose which location to save offline lists, in case it was saving it all to an internal memory, without su...

Newbie

When I'm trying to syncronize my offline lists the phone says that my device is full and cannot syncronize anymore. I've tried to find a way to chose which location to save offline lists, in case i...

558 Views

0 replies

0 likes

  • 558 Views
  • 0 replies
  • 0 likes

which mp3 player?? Help please!!

Can someone please tell me which mp3 player will work with spotify? Im wanting to buy a mp3 player for christmas but I'm not sure which one will work, it will be a present for someone, they're not bothered about a big named product they just want som...

Casual Listener

Can someone please tell me which mp3 player will work with spotify? Im wanting to buy a mp3 player for christmas but I'm not sure which one will work, it will be a present for someone, they're not bo...

Peter__

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

New phone and login error

Hello, I have a new android phone since today. I installed Spotify but I can't login. It says that I'm trying to connect myself in a other country than usual. I'm in the same country and I have a premium account so it should not matter... I also trie...

Casual Listener

Hello,   I have a new android phone since today. I installed Spotify but I can't login. It says that I'm trying to connect myself in a other country than usual. I'm in the same country a...

Daniel

Community Legend

985 Views

5 replies

0 likes

  • 985 Views
  • 5 replies
  • 0 likes

Galaxy S3 wont list under devices on network but iphone will

Hi All, Ive been searching on this issue for a few days now and I cant figure it out. I'm running spotify on a galaxy s3 and a iphone 4(work phone). Both phones are connected to my home wireless network. The S3 will not connect and show up under the ...

Newbie

Hi All, Ive been searching on this issue for a few days now and I cant figure it out. I'm running spotify on a galaxy s3 and a iphone 4(work phone). Both phones are connected to my home wireless netw...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Android problems

What has happened to the Android app lately it use to run perfectly until a couple of months ago now it constantly crashes slows down my phone and freezes my entire system tried uninstalling deleting leftover files and even reseting my phone but noth...

Casual Listener

What has happened to the Android app lately it use to run perfectly until a couple of months ago now it constantly crashes slows down my phone and freezes my entire system tried uninstalling deleting...

nebojsa

Casual Listener

1175 Views

3 replies

2 likes

  • 1175 Views
  • 3 replies
  • 2 likes

Spotify with Strava is causing volume to automatically maximise/minimise

DescriptionPlease describe the problemExample:After using the Samsung Galaxy S3 with Spotify and Strava running at the same time, the volume automatically re-adjusts itself to either maximum volume or minimum volume when listening to Spotify afterwar...

Casual Listener

Description Please describe the problem Example: After using the Samsung Galaxy S3 with Spotify and Strava running at the same time, the volume automatically re-adjusts itself to either maximum vo...

liviajones

Casual Listener

3238 Views

2 replies

0 likes

GPS
loud
quiet
strava
volume
  • 3238 Views
  • 2 replies
  • 0 likes

Solved!! missing downloaded playlists

Hi there Spotify people.I recently accidentally let my premium subscription lapse. I've got my premium service back now but I have a problem with my previously downloaded playlists not appearing. My phone (Sony Xperia S) says I have 2.4 Gig of memory...

Casual Listener

Hi there Spotify people. I recently accidentally let my premium subscription lapse. I've got my premium service back now but I have a problem with my previously downloaded playlists not appearing. M...

user-removed

Not applicable

1382 Views

11 replies

0 likes

  • 1382 Views
  • 11 replies
  • 0 likes

Equaliser and Lockscreen issues on Galaxy S4/4.2

Hi There I recently switched to Android, I have a Galaxy S4 with JB 4.2. I have noticed two issues: 1) The lock screen controls are really inconsistent, they frequently disappear. 2) The equaliser is a bit flaky. It really makes music sound better, b...

Regular

Hi There   I recently switched to Android, I have a Galaxy S4 with JB 4.2.  I have noticed two issues:   1) The lock screen controls are really inconsistent, they frequently di...

Joe

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Solved!! Downloaded playlists keeps redownloading

Hello all, I have multiple playlists available for offline play, but every time it seems like spotify deletes the songs by itself and I have to go on wifi to redownload them.. I did a complete clean install (deleting app, with all the folders and reb...

Regular

Hello all,    I have multiple playlists available for offline play, but every time it seems like spotify deletes the songs by itself and I have to go on wifi to redownload them.. I did ...

Joe

Community Legend

8546 Views

13 replies

0 likes

  • 8546 Views
  • 13 replies
  • 0 likes

Galaxy s3 pauses playing

Hello, I've been using Spotify for months, previously on Galaxy S2, now on S3. For now (S3), I have a problem with "auto-pause" - Spotify pauses playing even 3-4 times per song - as if the headphones were pulled off or sth. It needs going back to the...

Casual Listener

Hello, I've been using Spotify for months, previously on Galaxy S2, now on S3. For now (S3), I have a problem with "auto-pause" - Spotify pauses playing even 3-4 times per song - as if the headphon...

Behemot

Casual Listener

470 Views

2 replies

0 likes

  • 470 Views
  • 2 replies
  • 0 likes

Avoiding syncing over 4G

Hi, Can I turn off downloading on 4g? In settings there's an option for 2g/3g but not 4g. Best M

Newbie

Hi, Can I turn off downloading on 4g? In settings there's an option for 2g/3g but not 4g. Best M

Joe

Community Legend

1199 Views

1 replies

0 likes

  • 1199 Views
  • 1 replies
  • 0 likes

Android streaming to Apple TV

Hi, will there be a native solution in the Android app to stream to Apple TV using AirPlay? The 3rd party solutions are not that great or not free. Are there any other ways? Regards, Dennis

Casual Listener

Hi, will there be a native solution in the Android app to stream to Apple TV using AirPlay? The 3rd party solutions are not that great or not free.    Are there any other ways?  ...

Joe

Community Legend

15932 Views

8 replies

1 likes

  • 15932 Views
  • 8 replies
  • 1 likes

Data Usage on my Samsung Galaxy S4

I have been paying for and using Spotify now for a few months on my Samsung Galaxy S4. I know that as it is a streaming service that it will use up a large amount of data usage for each month of my phone plan. In previous months I can say that it has...

Casual Listener

I have been paying for and using Spotify now for a few months on my Samsung Galaxy S4. I know that as it is a streaming service that it will use up a large amount of data usage for each month of my p...

Joe

Community Legend

8029 Views

10 replies

0 likes

Usage
  • 8029 Views
  • 10 replies
  • 0 likes

Problems with Samsung S3

As mentioned in my previous post couple of weeks back, I do have constant issues with Spotify. I have Galaxy S3, Android 4.3. App is crashing, downloaded playlist or albums don't work. I factory reset my phone, changed SD cards etc was trying everyth...

Regular

As mentioned in my previous post couple of weeks back, I do have constant issues with Spotify. I have Galaxy S3, Android 4.3. App is crashing, downloaded playlist or albums don't work. I factory re...

lheller

Newbie

5588 Views

17 replies

1 likes

  • 5588 Views
  • 17 replies
  • 1 likes

how to listen to spotify radio on music system?

someone please help. i have the spotify app on my cell/mobile 'phone. i connect my music system with the 'phone using a USB cable ... and nothing happens! not sure what i'm doing wrong but would be grateful for any suggestions. thnx in advance .....

Casual Listener

someone please help.  i have the spotify app on my cell/mobile 'phone.  i connect my music system with the 'phone using a USB cable ... and nothing happens! not sure what i'm doing wrong bu...

goodtide

Casual Listener

601 Views

2 replies

0 likes

  • 601 Views
  • 2 replies
  • 0 likes

Connecting Samsung S3 to Mercedes C300 Bluetooth

Does anyone know if you can connect a Sumsung phone to a Mercedes Bluetooth? I have tried alot of options. I think I may have to connect by a cable for Spotify to work. Any thoughts.

Music Fan

Does anyone know if you can connect a Sumsung phone to a Mercedes Bluetooth?  I have tried alot of options.  I think I may have to connect by a cable for Spotify to work.  Any thoughts.

ella4unme

Casual Listener

6795 Views

5 replies

0 likes

  • 6795 Views
  • 5 replies
  • 0 likes

Downloaded playlists inactive on Kindle Fire

Today all of my downloaded playlists became unavailable on my Kindle. Yesterday they were fine. The playlists are all starred active but when I access one the tracks are all inactive. I have tried rebooting the device but with no result. I am not con...

Casual Listener

Today all of my downloaded playlists became unavailable on my Kindle. Yesterday they were fine. The playlists are all starred active but when I access one the tracks are all inactive. I have trie...

Joe

Community Legend

474 Views

3 replies

0 likes

  • 474 Views
  • 3 replies
  • 0 likes

Solved!! Local file syncing over wifi broken on Android 4.4

Hi, I cannot get my PC desktop client to sync local files with my Android device. Quick details: PC running Windows 8.1 with Spotify client 0.9.6.72.ge389c074 LG Nexus 5 running stock 4.4 KitKat with Spotify app released on 29th Nov (the 4.4 image ar...

Music Fan

Hi, I cannot get my PC desktop client to sync local files with my Android device. Quick details:   PC running Windows 8.1 with Spotify client 0.9.6.72.ge389c074 LG Nexus 5 running stock ...

Joe

Community Legend

2209 Views

4 replies

0 likes

Android
Android 4.4
Windows 8
Windows 8.1
  • 2209 Views
  • 4 replies
  • 0 likes

Can i download the previous verson?

Can I find the previous update to before when the search history disappeared. The app was perfect until that thing disappeared.

Casual Listener

Can I find the previous update to before when the search history disappeared. The app was perfect until that thing disappeared.

Joe

Community Legend

1023 Views

5 replies

1 likes

  • 1023 Views
  • 5 replies
  • 1 likes

Solved!! New playlist doesn´t show on my mobile

I created a new playlist a couple of days ago but I can´t see it on my Samsung S4,all other playlists shows but not the new one ( have the mobile online). Help please! Fredrika

Casual Listener

I created a new playlist a couple of days ago but I can´t see it on my Samsung S4,all other playlists shows but not the new one ( have the mobile online). Help please!   Fredrika

SparkySharky52

Casual Listener

2769 Views

3 replies

0 likes

  • 2769 Views
  • 3 replies
  • 0 likes