Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118803 Views

27 replies

4 likes

  • 118803 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239693 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239693 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600554 Views

79 replies

3 likes

  • 600554 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493001 Views

581 replies

42 likes

Account
Free
  • 493001 Views
  • 581 replies
  • 42 likes

Playlists gone from profile on Android

Note3. All upgrades. Trided to clear cache. Tried to reinstal app. In my profile there is 0 playlists. They are all available as normal on the PC. I am able to search for the title of the playlist, and then play them. Funny thing, I am listed as the ...

Casual Listener

Note3.  All upgrades.   Trided to clear cache. Tried to reinstal app.   In my profile there is 0 playlists. They are all available as normal on the PC.   I am able to ...

FrodeBNilsen

Casual Listener

825 Views

4 replies

0 likes

  • 825 Views
  • 4 replies
  • 0 likes

Solved!! Problems with Spotify free on Android

Hi. I'm having problems following the instructions for the Spotify app on my HTC phone (quite an old model, but no mention made in the app that this would be a problem). I open the app and it shows all of my playlists as Downloaded - doesn't give me ...

Casual Listener

Hi. I'm having problems following the instructions for the Spotify app on my HTC phone (quite an old model, but no mention made in the app that this would be a problem). I open the app and ...

Joe

Community Legend

3943 Views

9 replies

0 likes

  • 3943 Views
  • 9 replies
  • 0 likes

Spotify Excessive Battery/CPU usage on Nexus 5 (4.4.2)

Description When playing songs spotify (offline mode) causes excessive CPU usage compared to other music apps and maintains partial wakeclocks even after the song has been paused/stopped thereby draining the battery (about 4-5% an hour compared to 1-...

Newbie

Description When playing songs spotify (offline mode) causes excessive CPU usage compared to other music apps and maintains partial wakeclocks even after the song has been paused/stopped thereby dr...

929 Views

0 replies

0 likes

  • 929 Views
  • 0 replies
  • 0 likes

Lift 3 device limiation please

I have the premium subscription and happen to have a few android devices. - A phone. - A second phone with sim from country I work in part of my time. - A 12" Tablet for work where I like to listen to mucis while working. - An 8" Tablet for holiday a...

Roadie

I have the premium subscription and happen to have a few android devices. - A phone. - A second phone with sim from country I work in part of my time. - A 12" Tablet for work where I like to li...

WilliamOffline

Roadie

1120 Views

5 replies

0 likes

  • 1120 Views
  • 5 replies
  • 0 likes

Need Help downloading tracks

Okay So i have a small samsung tablet which is pretty basic and I have spotify preimium on it, I cant seem to find the download button to download songs, I wanna download skrillex's new album. I have tried holding on to a song its options are just sh...

Newbie

Okay So i have a small samsung tablet which is pretty basic and I have spotify preimium on it, I cant seem to find the download button to download songs, I wanna download skrillex's new album. I have...

Peter__

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

moto X touchless control issue

Hey so Spotify is supposed to work with the Moto X's touchless control, which allows you to play music using either spotify or google play music. Right now only Google play music works! When I set Spotify as the default player, the voice command only...

Newbie

Hey so Spotify is supposed to work with the Moto X's touchless control, which allows you to play music using either spotify or google play music.  Right now only Google play music works!  W...

823 Views

0 replies

0 likes

  • 823 Views
  • 0 replies
  • 0 likes

Can't log to spotify

Hello. My phone is Sony Xperia S - I'm using custom ROM based on KitKat. Of course, my phone is rooted. Well, I can't log in to my account. I can see the startup screen, but when I click "Log in", phone crashes (black screen) and I must restart it. I...

Newbie

Hello. My phone is Sony Xperia S - I'm using custom ROM based on KitKat. Of course, my phone is rooted. Well, I can't log in to my account. I can see the startup screen, but when I click "Log in", ...

565 Views

0 replies

0 likes

  • 565 Views
  • 0 replies
  • 0 likes

Solved!! Samsung Galaxy S5

Just got a new phone Galaxy S5, upgrated from S2. Have been using spotify on mey phone for 6 months with no problems. Cant open spotify on my new S5, "unfortunately, spotify has stopped". And doesnt open? I have a premium subscription. Any Ideas?

Casual Listener

Just got a new phone Galaxy S5, upgrated from S2. Have been using spotify on mey phone for 6 months with no problems. Cant open spotify on my new S5, "unfortunately, spotify has stopped". And doesn...

lofture

Casual Listener

9933 Views

2 replies

1 likes

  • 9933 Views
  • 2 replies
  • 1 likes

Can't use menu, stuck on Your Music

Spotify recently updated on my Android phone. Now, when I load it goes straight to the Your Music page. I cannot use the menu at all, every time I press it, the app closes to my home screen. I have deleted the cache, deleted the data, uninstalled, re...

Casual Listener

Spotify recently updated on my Android phone.  Now, when I load it goes straight to the Your Music page.  I cannot use the menu at all, every time I press it, the app closes to my home scre...

Joe

Community Legend

1102 Views

7 replies

0 likes

  • 1102 Views
  • 7 replies
  • 0 likes

Syncing local files asking for premium.

I have used Spotify to sync local files from my PC to android phone (currently Nexus 4) for a while now. However when trying to sync a playlist full of local files today I get the 'Premium Required' popup, this is the same for all playlists that I tr...

Music Fan

I have used Spotify to sync local files from my PC to android phone (currently Nexus 4) for a while now. However when trying to sync a playlist full of local files today I get the 'Premium Required...

John_Peterson

Regular

10103 Views

54 replies

3 likes

  • 10103 Views
  • 54 replies
  • 3 likes

Just and observation relevant to recent equalizer bug

As you may know, there have been some issues with equalizers not working properly with the Spotify android app. When a song started or when you skipped through it the volume would jump to max scaring the **bleep** out of you for a split second. I had...

Music Fan

As you may know, there have been some issues with equalizers not working properly with the Spotify android app. When a song started or  when you skipped through it the volume would jump to max s...

Joe

Community Legend

779 Views

1 replies

1 likes

  • 779 Views
  • 1 replies
  • 1 likes

Solved!! Incorrect song order in My Music

When I save certain albums to My Music, the songs are occasionally listed in the incorrect playing order in the android app. This happens in both album and artist views, and happens whether I originally saved the album from the desktop Windows app or...

Regular

When I save certain albums to My Music, the songs are occasionally listed in the incorrect playing order in the android app. This happens in both album and artist views, and happens whether I origina...

Peter__

Community Legend

6362 Views

9 replies

0 likes

  • 6362 Views
  • 9 replies
  • 0 likes

Updated Spotify on Android

There are those new tabs but no new design. Why? Will there even be a design update?

Casual Listener

There are those new tabs but no new design. Why? Will there even be a design update?

DANIEL3GS

Casual Listener

703 Views

2 replies

0 likes

  • 703 Views
  • 2 replies
  • 0 likes

Data usage while in offline mode

Hi there, I was playing some songs on my phone while travelling the other day. Back home I saw a notification from my data usage app that Spotify had used 150 mb on my way home. Although I was sure that my Spotify app was in offline mode I double-che...

Newbie

Hi there,   I was playing some songs on my phone while travelling the other day. Back home I saw a notification from my data usage app that Spotify had used 150 mb on my way home. Although I...

Peter__

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Spotify Premium

Signed up to the 30day free trial but with no difference to my account. Still unable to play my play lists offline. Have now been charged for a month as the 30days is up but still no change. Any advice on how to get it sorted? Have logged in and out ...

Newbie

Signed up to the 30day free trial but with no difference to my account. Still unable to play my play lists offline. Have now been charged for a month as the 30days is up but still no change. Any advi...

Peter__

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Your music songs on PC does not show on android

I'm using the latest of both PC and android. My Songs in Your music show a random list of one dozen of songs even thought it's empty on my pc. The bottom line is that Your Music on android does not sync with the pc.

Regular

I'm using the latest of both PC and android. My Songs in Your music show a random list of one dozen of songs even thought it's empty on my pc. The bottom line is that Your Music on android does n...

regisbsb

Regular

853 Views

2 replies

0 likes

  • 853 Views
  • 2 replies
  • 0 likes

Where is chromecast ????

STILL NO CHROME CAST SUPPORT ! I have a lot of playlists to copy to Google play but it will be worth it ! Spotify u have last another paying customer !

Newbie

STILL NO CHROME CAST SUPPORT ! I have a lot of playlists to copy to Google play but it will be worth it ! Spotify u have last another paying customer !

564 Views

0 replies

0 likes

  • 564 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Offline (Chile)

Hello, I've been listening some Spotify spots in which are said that we can use spotify for free in our cellphones without going premiun, but they also said that it is not a 30-days test of the premiun Spotify. I downloaded the app in my smartphone (...

Casual Listener

Hello,   I've been listening some Spotify spots in which are said that we can use spotify for free in our cellphones without going premiun, but they also said that it is not a 30-days test o...

GabbyW

Casual Listener

1074 Views

2 replies

0 likes

  • 1074 Views
  • 2 replies
  • 0 likes

Computer freezes and locks up when syncing with Galaxy s3

Hello, I have been searching for a related issue but have been unable to find a solution. I am trying to sync a playlist to my galaxy s3. Every time I connect my phone to the wifi network, the syncing process begins. After 1-3 minutes of syncing song...

Casual Listener

Hello,   I have been searching for a related issue but have been unable to find a solution. I am trying to sync a playlist to my galaxy s3. Every time I connect my phone to the wifi network,...

Peter__

Community Legend

1116 Views

7 replies

0 likes

  • 1116 Views
  • 7 replies
  • 0 likes

Unable to Play Track on Android or iPad, but playable on PC?

Hi all, Would anyone know why some tracks of my playlist play fine on the PC, but are unplayable on Android or iPad? These are greyed out in the mobile devices. On the iPad, it says "Unable to Play Track" when you try to play it. Other related posts ...

Regular

Hi all,   Would anyone know why some tracks of my playlist play fine on the PC, but are unplayable on Android or iPad? These are greyed out in the mobile devices.   On the iPad, it...

Peter__

Community Legend

1480 Views

6 replies

0 likes

  • 1480 Views
  • 6 replies
  • 0 likes