Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377169 Views

541 replies

34 likes

Account
Free
  • 377169 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7647 Views

0 replies

7 likes

  • 7647 Views
  • 0 replies
  • 7 likes

Spotify taking over a minute to start playing songs

Description Whenever I first load up Spotify and attempt to play a song it it takes over a minute before it starts playing. The symptoms are akin to connection issues (e.g. not loading playlists, lag between songs, lag when searching for music). At n...

Regular

Description Whenever I first load up Spotify and attempt to play a song it it takes over a minute before it starts playing.  The symptoms are akin to connection issues (e.g. not loading playli...

ierofei

Regular

1463 Views

6 replies

0 likes

  • 1463 Views
  • 6 replies
  • 0 likes

Solved!! Can't choose music on my phone

I have a ipad mini and I can. Choose whatever song I wait but them I go on my android(hate android) phone and I can't choose songs I can only hit shuffle. When I try and pick a song it tells me to get premium, but I'm not about to get premium just fo...

Casual Listener

I have a ipad mini and I can. Choose whatever song I wait but them I go on my android(hate android) phone and I can't choose songs I can only hit shuffle. When I try and pick a song it tells me to ge...

A-A-RON89

Casual Listener

11885 Views

2 replies

0 likes

  • 11885 Views
  • 2 replies
  • 0 likes

Songs waiting 10 seconds before playing

Every song I listen to waits 10 seconds to start playing.

Music Fan

Every song I listen to waits 10 seconds to start playing.

Peter__

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Can't find Facebook friends who has Spotify / March 2014

Hi, I cannot find anymore my Facebook friends from Spotify. The problem started a couple of days ago. If I push Follow button the text "There are no more friends to show" just appears. I know that I have many FB friends who uses Spotify and all these...

Visitor

Hi, I cannot find anymore my Facebook friends from Spotify. The problem started a couple of days ago. If I push Follow button the text "There are no more friends to show" just appears. I know ...

Peter__

Community Legend

1339 Views

4 replies

0 likes

  • 1339 Views
  • 4 replies
  • 0 likes

Unable to share my music in Facebook

Hi, I'm unable to share the song I'm listening to on Facebook since 2 days ago. I'm using Android device. Facebook app opens up with this error message: "Share preview could not be fetched". Anyone else facing the same problem? How can I resolve this...

Regular

Hi, I'm unable to share the song I'm listening to on Facebook since 2 days ago. I'm using Android device. Facebook app opens up with this error message: "Share preview could not be fetched". Anyone e...

Peter__

Community Legend

1879 Views

8 replies

0 likes

  • 1879 Views
  • 8 replies
  • 0 likes

Solved!! Device compatibility page not working...like ever...

What gives? Your spotify.com page (address attached) JUST DOES NOT WORK. Didn't work today, ditto yesterday, you may have one guess as to whether it worked last week. Get it sorted and get it sorted now! Angrily yours, Moksis https://www.spotify.com/...

Regular

What gives? Your spotify.com page (address attached) JUST DOES NOT WORK. Didn't work today, ditto yesterday, you may have one guess as to whether it worked last week. Get it sorted and get it sorted ...

Merik

Community Legend

807 Views

3 replies

0 likes

  • 807 Views
  • 3 replies
  • 0 likes

Solved!! Issue with Facebook Login on Android - going round in circles

Hi, Hope someone can help. When loading Spotify on my phone it asks for my login details, I select Login via Facebook. It connects to Facebook, logs me in, briefly shows me my downloaded playlists and then immediately bounces me back to a Spotify ad ...

Visitor

Hi,   Hope someone can help.   When loading Spotify on my phone it asks for my login details, I select Login via Facebook.  It connects to Facebook, logs me in, briefly sh...

Peter__

Community Legend

3392 Views

8 replies

0 likes

  • 3392 Views
  • 8 replies
  • 0 likes

Spotify on Parrot mki9100.

Hi. I would like to buy a Parrot Mki9100. I use spotify everywhere, i have a free account. Can i use spotifty on my nexus 4 connected with bluetooth to parrot mki9100? Or must i have a premium account? Thanks for all.

Newbie

Hi. I would like to buy a Parrot Mki9100. I use spotify everywhere, i have a free account. Can i use spotifty on my nexus 4 connected with bluetooth to parrot mki9100? Or must i have a premiu...

Daniel

Community Legend

2301 Views

1 replies

0 likes

Android
bluetooth
nexus 4
parrot mki9100
Spotify
  • 2301 Views
  • 1 replies
  • 0 likes

Removing lockscreen widget

Is there any way to remove the lockscreen widget? I can't remove it manually and can't find any settings in the spotify app to remove it. If there really isn't a way to remove it inside the app, this really should be added. I use dash clock as my mai...

Casual Listener

Is there any way to remove the lockscreen widget? I can't remove it manually and can't find any settings in the spotify app to remove it.  If there really isn't a way to remove it inside the a...

1kpapercranes

Casual Listener

7611 Views

6 replies

3 likes

  • 7611 Views
  • 6 replies
  • 3 likes

Solved!! The Beatles music is only available at my pc, but not at my smartphone (galaxy s4). Why?

When using spotify and you search the Beatles, you can find their songs at a pc. But you can't if you search them at a smartphone (galaxy s4).I created a list with the Beatles songs at my pc, but can't play any song of this list at my smartphone.Plea...

Casual Listener

When using spotify and you search the Beatles, you can find their songs at a pc. But you can't if you search them at a smartphone (galaxy s4). I created a list with the Beatles songs at my pc, but c...

danielminds

Casual Listener

1385 Views

2 replies

0 likes

  • 1385 Views
  • 2 replies
  • 0 likes

Solved!! Can't install on Xperia Tipo

Hi, I am looking for help: Trying to install Spotify on Sony Xperia Tipo I keep getting a message: "Insufficient storage available", although I have plenty of space both internal and on SD card. Any suggestions? Thanks!

Casual Listener

Hi, I am looking for help: Trying to install Spotify on Sony Xperia Tipo I keep getting a message: "Insufficient storage available", although I have plenty of space both internal and on SD card. An...

GavinHenderson5

Music Fan

2311 Views

5 replies

0 likes

  • 2311 Views
  • 5 replies
  • 0 likes

Solved!! Help with spotify connect devices

Hi , I have a spotify premium account on my devices and i would like to know, can I use my IPhone on spotify to connect to my android tablet which is attached to speakers. So i play it on my phone, and then using Spotify connect to play it on my Tabl...

Newbie

Hi ,    I have a spotify premium account on my devices and i would like to know, can I use my IPhone on spotify to connect to my android tablet which is attached to speakers. So i pla...

Daniel

Community Legend

1508 Views

6 replies

0 likes

  • 1508 Views
  • 6 replies
  • 0 likes

Solved!! Re: Hello from Spotify - Introduce Yourself

Hi, I love Spotify and music, but my android device is using a LOT of data when streaming music. Samsung Galaxy S3 service provider AT&T Please help!

Newbie

Hi, I love Spotify and music, but my android device is using a LOT of data when streaming music.   Samsung Galaxy S3 service provider AT&T   Please help!

LILROSEFIRE

Regular

1032 Views

4 replies

0 likes

  • 1032 Views
  • 4 replies
  • 0 likes

Freezes when trying to log in (Sony Xperia Tipo)

I have prerium account, and it works normally on PC. But when i try to log in using my Sony Xperia Tipo, it just freezes to "Logging in", and nothin happens until i shut down the app. Same thing with Facebook login, or even when i try to create new a...

Newbie

I have prerium account, and it works normally on PC. But when i try to log in using my Sony Xperia Tipo, it just freezes to "Logging in", and nothin happens until i shut down the app. Same thing wi...

user-removed

Not applicable

688 Views

3 replies

0 likes

  • 688 Views
  • 3 replies
  • 0 likes

Solved!! Audio effects affecting other music apps

I don't know how I managed to stumble upon it, but I was listening to Pandora while messing around with Spotify's audio effects and noticed that it would adjust the sound of the music playing through Pandora. Does anyone know if that's supposed to ha...

Casual Listener

I don't know how I managed to stumble upon it, but I was listening to Pandora while messing around with Spotify's audio effects and noticed that it would adjust the sound of the music playing through...

user-removed

Not applicable

1005 Views

2 replies

0 likes

  • 1005 Views
  • 2 replies
  • 0 likes

Only some local files unavailable on GS4, others grayed out/unavailable in app

Hi, I have found several topics similar to this but none exactly the same and I will definitely need a layman's instructions on troubleshooting if anyone can help. I just upgraded to premium, everything works on my PC, all the tracks play, they are a...

Casual Listener

Hi, I have found several topics similar to this but none exactly the same and I will definitely need a layman's instructions on troubleshooting if anyone can help.   I just upgraded to premi...

sugartownsounds

Casual Listener

748 Views

6 replies

0 likes

  • 748 Views
  • 6 replies
  • 0 likes

Update killed battery life

Aftrer the latest update (0.7.6.357), the app prevents the phone from sleeping/idling, resulting in a massive power drain, even with the screen off. Drained my phone's battery in under an hour, and the battery/processor log showed that it was spoitfy...

Casual Listener

Aftrer the latest update (0.7.6.357), the app prevents the phone from sleeping/idling, resulting in a massive power drain, even with the screen off. Drained my phone's battery in under an hour, and t...

Peter__

Community Legend

675 Views

2 replies

0 likes

  • 675 Views
  • 2 replies
  • 0 likes

Explicit/edited albums not appearing

Certain explicit versions of albums aren't showing up on on my Mac, but appear on my Android. This also happens the other way around. An example would be Doggystyle by Snoop Doggy Dogg. On my Mac, I can only see the edited version of his album, but I...

Roadie

Certain explicit versions of albums aren't showing up on on my Mac, but appear on my Android. This also happens the other way around.   An example would be Doggystyle by Snoop Doggy Dogg. On...

Peter__

Community Legend

1040 Views

1 replies

0 likes

  • 1040 Views
  • 1 replies
  • 0 likes

Spotify apps for android

Are there any plans to make desktop apps work in the Android version of Spotify?

Newbie

Are there any plans to make desktop apps work in the Android version of Spotify?

incepted

Regular

455 Views

2 replies

0 likes

  • 455 Views
  • 2 replies
  • 0 likes

Kindle App - Way to see additional album releases?

I was listening to a particular album on Spotify and noticed it was censored. I know on the desktop version you can see other releases of the album and switch to one that has not cut explicit lyrics. How do I do that on the Kindle app? I see no way o...

Casual Listener

I was listening to a particular album on Spotify and noticed it was censored. I know on the desktop version you can see other releases of the album and switch to one that has not cut explicit lyrics....

jenniebeme

Casual Listener

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes