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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390551 Views

545 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8141 Views

0 replies

7 likes

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Mobile app problem?

I listened to an ad on Spotify on my computer saying that Spotify for your mobile app was now completely free and said "No more free trials", it said to update to the latest version and I can listen to music for free. I updated to the newest version,...

Casual Listener

I listened to an ad on Spotify on my computer saying that Spotify for your mobile app was now completely free and said "No more free trials", it said to update to the latest version and I can listen ...

Peter__

Community Legend

527 Views

3 replies

0 likes

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Can't have tablet features in my tablet!

Hello.I've read that spotify for tablets has almost the same features than at the PC (with free account). However, I installed spotify in my tablet (Chinese model, android 4.0 and 7 inches ) and I can only do the same as spotify for android mobile ph...

Casual Listener

Hello. I've read that spotify for tablets has almost the same features than at the PC (with free account). However, I installed spotify in my tablet (Chinese model, android 4.0 and 7 inches ) and I ...

Peter__

Community Legend

867 Views

6 replies

0 likes

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  • 6 replies
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Spotify connect not seeing Pionner a1

Im trying to stream from my LG G2 to my Pioneer A1 wireless speaker through spotify connect but for some reason the speaker does not show up under spotify connect. I can see the speaker under upnp devices on my windows desktop and I made sure upnp wa...

Newbie

Im trying to stream from my LG G2 to my Pioneer A1 wireless speaker through spotify connect but for some reason the speaker does not show up under spotify connect. I can see the speaker under upnp de...

Peter__

Community Legend

711 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Roll-out connect functionality?

As I understood the roll-out of the connect functionality will be gradually. Can anybody tell me how far this is and when it should be rolled-out to everybody? I still don't have the connect functionality, and I'm dying to get it! I have the latest v...

Music Fan

As I understood the roll-out of the connect functionality will be gradually. Can anybody tell me how far this is and when it should be rolled-out to everybody? I still don't have the connect fu...

Daniel

Community Legend

1271 Views

5 replies

0 likes

Connect roll-out available
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The Track is Not Available, help?

Hi, So I've been a Spotify Premium user for probably over a year now, with a valid, unexpired debit card paying the subscription fee monthly. I've never had a problem with the Spotify Android app, but recently, ever since I reinstalled the app, I've ...

Casual Listener

Hi, So I've been a Spotify Premium user for probably over a year now, with a valid, unexpired debit card paying the subscription fee monthly. I've never had a problem with the Spotify Android app...

kristennc

Casual Listener

3643 Views

6 replies

0 likes

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Track Not Available Error

Thanks for looking at my post... Alright, here is my issue. I have an HTC OneX phone running android. I have been a premium member for over a year if not two. My subscription is current. I only download tracks over wifi unless I am streaming a track ...

Visitor

Thanks for looking at my post...   Alright, here is my issue.  I have an HTC OneX phone running android.  I have been a premium member for over a year if not two.  My subscrip...

kristennc

Casual Listener

651 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Android sound quality differs between local and downloaded music

I switched to a Samsung Galaxy Note 3 a few months ago and have since been generally pleased with my sound quality through my headphones. However, and I noticed this on my last phone too, the overall volume seems to be quieter and some of the levels ...

Casual Listener

I switched to a Samsung Galaxy Note 3 a few months ago and have since been generally pleased with my sound quality through my headphones. However, and I noticed this on my last phone too, the overall...

JP0le

Casual Listener

4075 Views

6 replies

0 likes

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  • 0 likes

BUG - missing play panel

About half the time after picking a song from a playlist, the panel showing the current track and play/pause doesn't appear at the bottom of the screen as it should. So there is no way to access the actual player screen.

Music Fan

About half the time after picking a song from a playlist, the panel showing the current track and play/pause doesn't appear at the bottom of the screen as it should. So there is no way to access the ...

Daniel

Community Legend

641 Views

2 replies

0 likes

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  • 2 replies
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SD Card Unexpected Unmounting Issue.

I have seen posts about other android devices having issues with the SD card randomly unmounting. I have had this issue for a couple of months now and notcing that spotify was always up when I would get the message that the SD card was unexpectedly u...

Casual Listener

I have seen posts about other android devices having issues with the SD card randomly unmounting.  I have had this issue for a couple of months now and notcing that spotify was always up when I ...

Foomanshu

Casual Listener

1016 Views

2 replies

0 likes

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Solved!! Sub Genre menu missing???

I had to facotry reset my phone. I got everything back up and running. I open spotify, go to Browse, ROCK. Then usually I can chosse the menu to open the list of sub-genres (Rock and Roll, Metal....) This option is not there? Anyone know how to get i...

Regular

I had to facotry reset my phone.  I got everything back up and running.  I open spotify, go to Browse, ROCK.  Then usually I can chosse the menu to open the list of sub-genres (Rock an...

nixie21

Regular

4095 Views

7 replies

0 likes

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  • 7 replies
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When playing shuffle, it always plays the exact same list

I have a lottttt of albums on my Spotify account and when I play 'shuffle my music' on my Samsung Galaxy S4 (Android) it always plays just 2 cd's(always the same ones). Very very annoying, because I want to shuffle all of my cd's (obviously). It has ...

Newbie

I have a lottttt of albums on my Spotify account and when I play 'shuffle my music' on my Samsung Galaxy S4 (Android) it always plays just 2 cd's(always the same ones). Very very annoying, becau...

273 Views

0 replies

0 likes

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How to add cellphone tracks into spotify playlist?

I wanna know if there is any possibility how to add songs from my mobile phone to spotify playlist

Casual Listener

I wanna know if there is any possibility how to add songs from my mobile phone to spotify playlist 😞  

Daniel

Community Legend

746 Views

3 replies

0 likes

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  • 3 replies
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Connect question..

Hi, Can you stream to multiple Android devices? I would be great to have a SONOS-like experience. Kr, Phil

Regular

Hi,   Can you stream to multiple Android devices? I would be great to have a SONOS-like experience.    Kr,   Phil

Daniel

Community Legend

485 Views

2 replies

0 likes

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Spotify Connect between Android Device Only

Hi, I really love the idea of Spotify Connect between android devices. I have following Android devices logged in to the same account: 1. Nexus 5, latest version of Spotify, running Android 4.2.2 2. SG2, latest version of Spotify, running Android 4.1...

Regular

Hi,   I really love the idea of Spotify Connect between android devices.    I have following Android devices logged in to the same account:   1. Nexus 5, latest versio...

Peter__

Community Legend

1153 Views

4 replies

0 likes

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Solved!! spotify Connecticut over wifi hotspot?

Is it possible to control my nexus7 overs wifi hotspot from my xperia z1. It worka over ny home network bur not over hotspot. Do i ned an internett connection?

Casual Listener

Is it possible to control my nexus7 overs wifi hotspot from my xperia z1. It worka over ny home network bur not over hotspot. Do i ned an internett connection?

Peter__

Community Legend

3891 Views

2 replies

0 likes

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  • 2 replies
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Spotify taking over a minute to start playing songs

Description Whenever I first load up Spotify and attempt to play a song it it takes over a minute before it starts playing. The symptoms are akin to connection issues (e.g. not loading playlists, lag between songs, lag when searching for music). At n...

Regular

Description Whenever I first load up Spotify and attempt to play a song it it takes over a minute before it starts playing.  The symptoms are akin to connection issues (e.g. not loading playli...

ierofei

Regular

1530 Views

6 replies

0 likes

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Solved!! Can't choose music on my phone

I have a ipad mini and I can. Choose whatever song I wait but them I go on my android(hate android) phone and I can't choose songs I can only hit shuffle. When I try and pick a song it tells me to get premium, but I'm not about to get premium just fo...

Casual Listener

I have a ipad mini and I can. Choose whatever song I wait but them I go on my android(hate android) phone and I can't choose songs I can only hit shuffle. When I try and pick a song it tells me to ge...

A-A-RON89

Casual Listener

11910 Views

2 replies

0 likes

  • 11910 Views
  • 2 replies
  • 0 likes