Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
203461 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
548639 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
456102 Views
571 replies
38 likes
1. Search suggestions for artist, album, playlist like the iOS version when you start a search.2. Show search history when you tap on search.Thanks!
1. Search suggestions for artist, album, playlist like the iOS version when you start a search. 2. Show search history when you tap on search. Thanks!
Roadie
758 Views
2 replies
0 likes
What's new in version 0.7.6 Fixed: The free Shuffle experience is more stable. Fixed: The translations are more accurate. Fictitious: This app can play through Super Mario in less than 9 minutes. Notes -
What's new in version 0.7.6 Fixed: The free Shuffle experience is more stable. Fixed: The translations are more accurate. Fictitious: This app can play through Super Mario in less than 9 m...
Spotify Legend
4489 Views
15 replies
0 likes
I have a strange issue where spotify stops me from being able to record through google now on a nexus 5. I use my phone + spotify in an interesting way with my car bluetooth. I have two bluetooth connections running simeltaneously (because my car onl...
I have a strange issue where spotify stops me from being able to record through google now on a nexus 5. I use my phone + spotify in an interesting way with my car bluetooth. I have two bl...
Casual Listener
1376 Views
4 replies
0 likes
TV On The Radio – DLZ Whenever I download it to my Galaxy S4 this song is fine until its about a minute and a half into it, then it begins skipping every few seconds. Please help!
TV On The Radio – DLZ Whenever I download it to my Galaxy S4 this song is fine until its about a minute and a half into it, then it begins skipping every few seconds. Please help!
Casual Listener
760 Views
4 replies
0 likes
If anyone could help it would be greatly appreciated... My desktop (running Windows Spotify app isn't picking up my Samsung Galaxy Note II (running Android 4.3) even while both are connected to the same Wi-Fi network. I've tried uninstalling and rein...
If anyone could help it would be greatly appreciated... My desktop (running Windows 😎 Spotify app isn't picking up my Samsung Galaxy Note II (running Android 4.3) even while both are conn...
Community Legend
721 Views
3 replies
0 likes
When I'm checking my profile on Spotify on my phone, it appears an other person than me. It shows my own songs and playlists etc, but shouldn't it also show me, when I click on "profile"?
When I'm checking my profile on Spotify on my phone, it appears an other person than me. It shows my own songs and playlists etc, but shouldn't it also show me, when I click on "profile"?
Community Legend
1105 Views
7 replies
0 likes
my anroid 2.2 device doesn't show random play button,always show download button,and I don't have premium account so is a neverending nightmare.My phone is rooted,Alcatel stock rom.I have tried to install/uninstall many times,too I've deleted spotyfy...
my anroid 2.2 device doesn't show random play button,always show download button,and I don't have premium account so is a neverending nightmare.My phone is rooted,Alcatel stock rom.I have tried to in...
Community Legend
522 Views
1 replies
0 likes
I notice you have a iPad app, any chance of a android counterpart? As I have the sony s1 and would love to have thison there!
I notice you have a iPad app, any chance of a android counterpart? As I have the sony s1 and would love to have thison there!
Regular
42703 Views
66 replies
23 likes
OK I complained about this before and nothing was done about it. I was a premium subscriber before and cancelled it because I will listen to music and the volume will get loud and go back down. I don't even touch the volume button on my phone. And my...
OK I complained about this before and nothing was done about it. I was a premium subscriber before and cancelled it because I will listen to music and the volume will get loud and go back down. I don...
Casual Listener
721 Views
3 replies
0 likes
Hi, I have 2 phones which is one is android and one more is iphone user. When i click play a song in my iphone spotify app, my android phone also also auto play that song which is i didnt do anything.How to stop this auto play? or its a bug. Thanks
Hi, I have 2 phones which is one is android and one more is iphone user. When i click play a song in my iphone spotify app, my android phone also also auto play that song which is i ...
Community Legend
729 Views
1 replies
0 likes
Spotify version 076.357. Android 4.2.2. Tablet Asus Me302kl. I can`t see friends activity: there is no box at the right side like i see in the desktop version. I have a premium account. Any solution?
Spotify version 076.357. Android 4.2.2. Tablet Asus Me302kl. I can`t see friends activity: there is no box at the right side like i see in the desktop version. I have a premium account. Any solution?
Casual Listener
746 Views
2 replies
0 likes
One song called Looking Ass by Young Money, Nicki Minaj doesn't work on my computer (MacBook Air) but it works on my Android (HTC One). It says "There is a problem with the connection to Spotify. Please try again shortly. (802)". My username is beatr...
One song called Looking Ass by Young Money, Nicki Minaj doesn't work on my computer (MacBook Air) but it works on my Android (HTC One). It says "There is a problem with the connection to Spotify. Ple...
Community Legend
421 Views
1 replies
0 likes
Everytime I try to sync my one and only playlist, this same message appears: Syncing error, Unknown error. Also syncing doesn't happen with my computer. My phone is brand new Samsung galaxy S4 Mini. I have tons of free space, I've tried to turn on 2/...
Everytime I try to sync my one and only playlist, this same message appears: Syncing error, Unknown error. Also syncing doesn't happen with my computer. My phone is brand new Samsung galaxy S4 Mini. ...
Regular
1265 Views
8 replies
0 likes
have downloaded the app for my new htc desire 601, however it is not recognising me as a premium member???
have downloaded the app for my new htc desire 601, however it is not recognising me as a premium member???
Newbie
842 Views
6 replies
0 likes
I have tried closing app, logging out several times.. Not working! Frustrated!!
I have tried closing app, logging out several times.. Not working! Frustrated!!
Community Legend
612 Views
3 replies
0 likes
Hello everyone, I've a premium account, and today I've got a huge problem with my Spotify App on my Android Nexus 5 device. Using my WiFi network, after adding a song to the "star" playlist, there were problems downloading it. I decided to stop it an...
Hello everyone, I've a premium account, and today I've got a huge problem with my Spotify App on my Android Nexus 5 device. Using my WiFi network, after adding a song to th...
Casual Listener
596 Views
2 replies
0 likes
THIS IS A BUG! SEE LATEST POST!!! I have this exact problem: http://community.spotify.com/t5/Help-Android/Offline-Sync/td-p/23713The suggested solution did not work, since Spotify didn't react when i hit the hw menu key, hence I'm unable to cache mor...
THIS IS A BUG! SEE LATEST POST!!! I have this exact problem: http://community.spotify.com/t5/Help-Android/Offline-Sync/td-p/23713 The suggested solution did not work, since Spotify didn...
Community Legend
2832 Views
16 replies
1 likes
Description Spotify says there is no SD card storage space yet there is lots. There is also storage space on my phone. What are the steps you took to get to the error/issue? (We need to know what you are doing so we can do the exact same to try and g...
Description Spotify says there is no SD card storage space yet there is lots. There is also storage space on my phone. What are the steps you took to get to the error/issue? (We need to know ...
Community Legend
1694 Views
7 replies
0 likes
Hello everyone, Spotify is announced as the app which used the most data on my S4 this month. Even if turned 2g /3g off - it seems to use a high amount of data when i'm not using Wlan (i just listened to offline playlists) - because of that, i used a...
Hello everyone, Spotify is announced as the app which used the most data on my S4 this month. Even if turned 2g /3g off - it seems to use a high amount of data when i'm not using W...
Community Legend
1074 Views
3 replies
0 likes
I no longer see the friends tab in Spotify. I can only see the profile tab? What's up with that? Anyone else seeing this?
I no longer see the friends tab in Spotify. I can only see the profile tab? What's up with that? Anyone else seeing this?
Not applicable
789 Views
3 replies
0 likes
