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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6049 Views

0 replies

7 likes

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Solved!! Spotify.apk 0.7.3 - source for BlackBerry 10 users

Dear all, is it possible to update the link m.spotify with the 0.7.3 Italian version ? This is the only vital source for the Blackberry users (as me) to install the program on their Q10/Z10 devices. Thanks a lot

Roadie

Dear all, is it  possible to update the link m.spotify with the 0.7.3 Italian version ? This is the only vital source for the Blackberry users (as me) to install the program on their Q10/Z10 d...

robilamm61

Roadie

3888 Views

2 replies

0 likes

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Solved!! Feature Request: Community access on Android

Hi,Love Spotify and I love the app on android as well. I'd like to be able to access the community section through the app though. Post topics, reply and discussions with friends on music as well.I get that the community is built on Lithium but is it...

Gig Goer

Hi, Love Spotify and I love the app on android as well. I'd like to be able to access the community section through the app though. Post topics, reply and discussions with friends on music as well...

Liam

Community Legend

701 Views

3 replies

0 likes

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Superuser Contribution Spotify stops screen goes black

Hi all, I am running the latest version of Spotify with CyanogenMod 10.2 on a Samsung Galaxy Ace 2. Everything has been fine for weeks until two days ago when Spotify started stopping playing as soons as the screen goes black. I wonder if it follows ...

Casual Listener

Hi all,   I am running the latest version of Spotify with CyanogenMod 10.2 on a Samsung Galaxy Ace 2. Everything has been fine for weeks until two days ago when Spotify started stopping play...

Petya

Community Legend

5433 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Music from wrong country/nationality in Radio

My account and profile are all localized to Norway, and my IP address is local with no proxy or other rerouting. Yet, when starting any kind of radio station on my Android, a Samsung Galaxy S4, the first song will be English and along the lines of wh...

Newbie

My account and profile are all localized to Norway, and my IP address is local with no proxy or other rerouting.   Yet, when starting any kind of radio station on my Android, a Samsung Galax...

Joe

Community Legend

732 Views

1 replies

0 likes

country
localization
nationality
Radio
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Right now there are 48 hour premium for android?

I just bought an android phone, but I downloaded spotify premium does NOT give me 48 hours free, so there is no such promotion?

Regular

I just bought an android phone, but I downloaded spotify premium does NOT give me 48 hours free, so there is no such promotion?

zonaungida17

Regular

680 Views

6 replies

0 likes

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How to sync library music with my Android device?

I have premium, and it says I can sync my entire library onto my phone, but the intsructions (have comp and device on same wifi network and open spotify on the device) does not begin the syncing process. Am I missing something? Playlists are okay, bu...

Casual Listener

I have premium, and it says I can sync my entire library onto my phone, but the intsructions (have comp and device on same wifi network and open spotify on the device) does not begin the syncing proc...

Joe

Community Legend

898 Views

1 replies

0 likes

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[Android 4.4] Strange sounds when screen is touched

Description: After upgrading Android to Kit Kat on my Nexus 7 (2012) and streaming music online from my premium Spotify account (which I access via WiFi) or playing back music downloaded to my tablet and then send to my stereo receiver via Bluetooth ...

Gig Goer

Description: After upgrading Android to Kit Kat on my Nexus 7 (2012) and streaming music online from my premium Spotify account (which I access via WiFi) or playing back music downloaded to my tabl...

tawoody

Music Fan

3183 Views

22 replies

0 likes

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Please don't make me cancel

I used to download songs and played them on my phone. Until I got Spotify Premium. I haven't downloaded a tune since then. Problem is, I'm not satisfied at all. I pay for two subscriptions in my family and quite often I have people over who uses thei...

Music Fan

I used to download songs and played them on my phone. Until I got Spotify Premium. I haven't downloaded a tune since then. Problem is, I'm not satisfied at all. I pay for two subscriptions in my fami...

d00jolta

Newbie

731 Views

4 replies

0 likes

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Spotify not auto resume playing

Hi.When receiving a phone call or clicking on a YouTube video, Spotify stops playing which is fine. However, after either the call or the video ended, Spotify not automatically resumes playing. I also do have a Rdio subscription and Rdio auto resumes...

Visitor

Hi. When receiving a phone call or clicking on a YouTube video, Spotify stops playing which is fine. However, after either the call or the video ended, Spotify not automatically resumes playing. I a...

nat11public

Casual Listener

5597 Views

7 replies

2 likes

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spotify skips songs on android app

I have an HTC one and i used to have an HTC evo. When i am listening to my playlists through this device it will start skipping songs all the way to the last song on the playlist regardless of the number of songs on the playlist. If i have the contin...

Casual Listener

I have an HTC one and i used to have an HTC evo.  When i am listening to my playlists through this device it will start skipping songs all the way to the last song on the playlist regardless of ...

Sweeneykill

Casual Listener

4665 Views

15 replies

0 likes

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[Samsung Galaxy SIII] Can't play songs, etc. usual crap from a terrible app. WTF.

The Spotify app on my Galaxy S3 is causing me some real issues here. Now before I start, please don't fob me off with that generic rubbish about uninstalling the app, rebooting the device, etc. because I've already tried it a million times over. And ...

Casual Listener

The Spotify app on my Galaxy S3 is causing me some real issues here.   Now before I start, please don't fob me off with that generic rubbish about uninstalling the app, rebooting the device,...

Joe

Community Legend

817 Views

7 replies

0 likes

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Solved!! spotify or android? Unable to move the spotify app to the SD card.

I have an htc desire 500 cellphone and I am unable to move the spotify app to the SD card. Who's to blame, spotify or htc? I have had both an htc desire HD and an htc rhyme before, and no issues with spotify. Now I am reconsidering my spotify premium...

Casual Listener

I have an htc desire 500 cellphone and I am unable to move the spotify app to the SD card. Who's to blame, spotify or htc? I have had both an htc desire HD and an htc rhyme before, and no issues with...

saratellier

Newbie

19563 Views

29 replies

2 likes

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Bug abonnement

Bonjour je vien de m'enregistré sur mon tel et il y a 48 heures gratuit et je n'est pas cette offre alors que je vien de le crée aujourd'hui

Newbie

Bonjour je vien de m'enregistré sur mon tel et il y a 48 heures gratuit et je n'est pas cette offre alors que je vien de le crée aujourd'hui 

286 Views

0 replies

0 likes

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Bluetooth issues since update to Android 4.3

Hello, Since I updated my Galaxy S4 to 4.3, bluetooth streaming to my car audio doesn't work correctly. The first title is played perfect but then streaming is paused and I have to hit play again on the S4. This happens after every track. It also see...

Regular

Hello,   Since I updated my Galaxy S4 to 4.3, bluetooth streaming to my car audio doesn't work correctly. The first title is played perfect but then streaming is paused and I have to hi...

Joe

Community Legend

884 Views

3 replies

0 likes

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Solved!! Android app displays 'no internet connection', can't play downloaded tracks

For the past 24 hours, the android app (ver 0.7.2.402) has displayed 'no internet connection' even when every other app works and on wifi too. Playlists load, then disappear. Downloaded tracks can't play even when i switch to offline mode. What's up?

Regular

For the past 24 hours, the android app (ver 0.7.2.402) has displayed 'no internet connection' even when every other app works and on wifi too. Playlists load, then disappear. Downloaded tracks can't ...

BenBen

Casual Listener

188116 Views

20 replies

0 likes

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my spotify music won't play!!

When I log into my spotify acct., (the track is not available) pops up at the bottom of my phone and it doesn't play my songs. It hasn't worked for a week, if you can't get it fixed oi want to cancel my subscription!!! Please contact me asap. Thanks,...

Casual Listener

When I log into my spotify acct., (the track is not available) pops up at the bottom of my phone and it doesn't play my songs. It hasn't worked for a week, if you can't get it fixed oi want to cancel...

Joe

Community Legend

1753 Views

6 replies

0 likes

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Solved!! Release Notes - Spotify for Android (0.7.3)

Android Release Notes What's new in version 0.7.3 New: Say hello to Spotify Connect. Listen to music on your Connect-enabled speakers, and use your mobile to control the music. Fixed: Lots of bugs and nasty things. Known issues: Images do not load pr...

Spotify Legend

Android Release Notes What's new in version 0.7.3 New: Say hello to Spotify Connect. Listen to music on your Connect-enabled speakers, and use your mobile to control the music. Fixed: Lo...

robilamm61

Roadie

10225 Views

57 replies

0 likes

Android
Release Notes
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Yet another problem with local files on mobile devices

I am trying to get some local files that are contained within a playlist that has mostly tracks from the Spotify library in it. I go to the desktop client on my computer, and the files play just fine. I go into the playlist downloaded onto my Galaxy ...

Regular

I am trying to get some local files that are contained within a playlist that has mostly tracks from the Spotify library in it. I go to the desktop client on my computer, and the files play just fine...

undeadninja125

Regular

620 Views

4 replies

0 likes

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Solved!! set download on PC/desktop for Android/mobile possible?

It seems to me the only way to prepare music for offline use for premium subscribers, we have to do it from the device but I was wondering if there's a way to do it from the desktop client to send it to said device since that would be a lot easier IM...

Visitor

It seems to me the only way to prepare music for offline use for premium subscribers, we have to do it from the device but I was wondering if there's a way to do it from the desktop client to send it...

user-removed

Not applicable

606 Views

2 replies

0 likes

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