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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110361 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222276 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
578929 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476908 Views
577 replies
40 likes
I e-mailed the support team yesterday about being charged the 9.99 even though i am on the student account plan for preimum now. I pay for mine and my brothers spotify account. When they responded back saying they would take care of it my spotify imm...
I e-mailed the support team yesterday about being charged the 9.99 even though i am on the student account plan for preimum now. I pay for mine and my brothers spotify account. When they responded ba...
Community Legend
571 Views
1 replies
0 likes
I purposely deactivated my facebook account many years ago, and spotify reactivated it by logging in without my permission or knowledge. I'm assuming this is because my facebook and spotify share the same email address/password, but I don't believe t...
I purposely deactivated my facebook account many years ago, and spotify reactivated it by logging in without my permission or knowledge. I'm assuming this is because my facebook and ...
Community Legend
443 Views
1 replies
0 likes
Hi guys, I currently have an account on spotify (spotify unlimited) and am very happy with the music on it. However, i am changing phones to a Samsung S4 where i get premium spotify in the deal so have taken this offer. In order to accept it with vod...
Hi guys, I currently have an account on spotify (spotify unlimited) and am very happy with the music on it. However, i am changing phones to a Samsung S4 where i get premium sp...
Community Legend
431 Views
1 replies
0 likes
I got a new phone (samsung with android) and downloaded Spotify but my playlists are not downloaded. On my old phone (htc with windows) they were just there and I didn't need to do anything. Is there anything that needs to be done in order to get the...
I got a new phone (samsung with android) and downloaded Spotify but my playlists are not downloaded. On my old phone (htc with windows) they were just there and I didn't need to do anything. Is the...
Community Legend
485 Views
1 replies
0 likes
I've had premium spotify for about 2 years and now it won't let me use my premium features
I've had premium spotify for about 2 years and now it won't let me use my premium features
Community Legend
340 Views
1 replies
0 likes
Any way to get the playlist info to show up on my car radio. It shows up for my kids iPods, but not for my Galaxy S3.
Any way to get the playlist info to show up on my car radio. It shows up for my kids iPods, but not for my Galaxy S3.
Community Legend
694 Views
1 replies
0 likes
Hi! I have a premium account with my Galaxy S4 kit kat. I have several playlists that I want to listen offline. I have downloaded them, but after a while (as soon as I lose connection) I can't have access to the playlists as they are actually not dow...
Hi! I have a premium account with my Galaxy S4 kit kat. I have several playlists that I want to listen offline. I have downloaded them, but after a while (as soon as I lose connection) I can't ha...
Regular
1060 Views
5 replies
1 likes
Have an LG myTouch with Spotify Premium. Able to download and sync playlists fine. However, seemingly at random, my downloaded playlists seem to disappear - then I have to resynch all over again. Anyone have any ideas why this happens? Not related to...
Have an LG myTouch with Spotify Premium. Able to download and sync playlists fine. However, seemingly at random, my downloaded playlists seem to disappear - then I have to resynch all over again....
Regular
483 Views
2 replies
0 likes
Hi Ive been using the free version of Spotify across various devices and want to sign up for Permium but wont do so until i can get this sorted. On my computer - it works perfectly On my iPad - perfect On my Samsung Galaxy S3 - apparently im in the w...
Hi Ive been using the free version of Spotify across various devices and want to sign up for Permium but wont do so until i can get this sorted. On my computer - it works perfectly On ...
Community Legend
2934 Views
3 replies
0 likes
When I listen to spotify I love everything about it but if I use the equalizer it makes everything sound so much better. Lately as in after the last update the equalizer will turn itself off and reset back to its default settings. Does anyone know wh...
When I listen to spotify I love everything about it but if I use the equalizer it makes everything sound so much better. Lately as in after the last update the equalizer will turn itself off and res...
Casual Listener
662 Views
2 replies
0 likes
All, I have a galaxy s3 and switched from Premium to unlimited. It was working fine until yesterday, I could go to my playlists and play any song off any album I had saved. Now, I can only shuffle an album. What is the issue? I also get commercials n...
All, I have a galaxy s3 and switched from Premium to unlimited. It was working fine until yesterday, I could go to my playlists and play any song off any album I had saved. Now, I can only...
Community Legend
635 Views
2 replies
0 likes
I only have one phone... a Samsung S3. Spotify keeps adding my S3 as a new device, then deletes my playlist... which seems to happen every 2 weeks or so! Surely there is some way that you can identify my phone as being the same phone each time? This ...
I only have one phone... a Samsung S3. Spotify keeps adding my S3 as a new device, then deletes my playlist... which seems to happen every 2 weeks or so! Surely there is some way that ...
Roadie
1236 Views
8 replies
0 likes
If I go onto 'my music' all I get is 'click here to discover new music'. My downloaded playlists are still there but thats all. My subscription is fine so I dont understand. Please can you hhelp as ive just downloaded lots of new music and want to en...
If I go onto 'my music' all I get is 'click here to discover new music'. My downloaded playlists are still there but thats all. My subscription is fine so I dont understand. Please can you hhelp as i...
Community Legend
706 Views
5 replies
0 likes
With the new update, I can no longer skip more than 5 songs at a time or have anything available offline because a message pops up saying that I need a premium account to do so. I have one?
With the new update, I can no longer skip more than 5 songs at a time or have anything available offline because a message pops up saying that I need a premium account to do so. I have one?
Community Legend
519 Views
3 replies
0 likes
I have a Samsung Galaxy S4 - used Spotify on it for a few months now, no problem. However, once I did a software update from Android, suddenly every song on Spotify suddenly drops (dramatically) in volume after about 1 second in. I messed around with...
I have a Samsung Galaxy S4 - used Spotify on it for a few months now, no problem. However, once I did a software update from Android, suddenly every song on Spotify suddenly drops (dramati...
Newbie
1512 Views
2 replies
0 likes
To be frank, I am quite annoyed by the switch from the starred feature to the Your Music features. I'm sure after a time I will get used to them and come to like them but I feel like they were forced on me without any forwarning.However, with the new...
To be frank, I am quite annoyed by the switch from the starred feature to the Your Music features. I'm sure after a time I will get used to them and come to like them but I feel like they were ...
Casual Listener
1645 Views
4 replies
0 likes
Description When user go to search bar Search top bar use default Android color - should be Spotify "dark grey" color What are the steps you took to get to the error/issue? 1. Open Application on Android 4.4 (not sure about other versions) 2. Open Si...
Description When user go to search bar Search top bar use default Android color - should be Spotify "dark grey" color What are the steps you took to get to the error/issue? 1. Open Application ...
Roadie
2166 Views
2 replies
0 likes
Hi, I got a bug with Spotify so Evert time when im listening to music and my phone screen turns off, Spotify wont play the next track!
Hi, I got a bug with Spotify so Evert time when im listening to music and my phone screen turns off, Spotify wont play the next track!
Community Legend
447 Views
1 replies
0 likes
The Wifi at my work requires you to login before being able to browse the web. If you attempt to visit any url without first signing in it redirects you to a "webpage unavailable" message. I would expect Spotify to fail to download songs, but it does...
The Wifi at my work requires you to login before being able to browse the web. If you attempt to visit any url without first signing in it redirects you to a "webpage unavailable" message. &nbs...
Regular
910 Views
2 replies
0 likes
Hey! I updated my Galaxy S4 to kitkat just before I dropped and smashed it. I became very attached to the boarderless cover art in the lock screen. Now after updating my LG G2 to Kit Kat I still have the "old" widget. Is there any way to activate the...
Hey! I updated my Galaxy S4 to kitkat just before I dropped and smashed it. I became very attached to the boarderless cover art in the lock screen. Now after updating my LG G2 to Kit Kat I...
Community Legend
1027 Views
1 replies
0 likes
