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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6781 Views

0 replies

7 likes

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Please don't make me cancel

I used to download songs and played them on my phone. Until I got Spotify Premium. I haven't downloaded a tune since then. Problem is, I'm not satisfied at all. I pay for two subscriptions in my family and quite often I have people over who uses thei...

Music Fan

I used to download songs and played them on my phone. Until I got Spotify Premium. I haven't downloaded a tune since then. Problem is, I'm not satisfied at all. I pay for two subscriptions in my fami...

d00jolta

Newbie

738 Views

4 replies

0 likes

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Spotify not auto resume playing

Hi.When receiving a phone call or clicking on a YouTube video, Spotify stops playing which is fine. However, after either the call or the video ended, Spotify not automatically resumes playing. I also do have a Rdio subscription and Rdio auto resumes...

Visitor

Hi. When receiving a phone call or clicking on a YouTube video, Spotify stops playing which is fine. However, after either the call or the video ended, Spotify not automatically resumes playing. I a...

nat11public

Casual Listener

5630 Views

7 replies

2 likes

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spotify skips songs on android app

I have an HTC one and i used to have an HTC evo. When i am listening to my playlists through this device it will start skipping songs all the way to the last song on the playlist regardless of the number of songs on the playlist. If i have the contin...

Casual Listener

I have an HTC one and i used to have an HTC evo.  When i am listening to my playlists through this device it will start skipping songs all the way to the last song on the playlist regardless of ...

Sweeneykill

Casual Listener

4731 Views

15 replies

0 likes

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[Samsung Galaxy SIII] Can't play songs, etc. usual crap from a terrible app. WTF.

The Spotify app on my Galaxy S3 is causing me some real issues here. Now before I start, please don't fob me off with that generic rubbish about uninstalling the app, rebooting the device, etc. because I've already tried it a million times over. And ...

Casual Listener

The Spotify app on my Galaxy S3 is causing me some real issues here.   Now before I start, please don't fob me off with that generic rubbish about uninstalling the app, rebooting the device,...

Joe

Community Legend

832 Views

7 replies

0 likes

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Solved!! spotify or android? Unable to move the spotify app to the SD card.

I have an htc desire 500 cellphone and I am unable to move the spotify app to the SD card. Who's to blame, spotify or htc? I have had both an htc desire HD and an htc rhyme before, and no issues with spotify. Now I am reconsidering my spotify premium...

Casual Listener

I have an htc desire 500 cellphone and I am unable to move the spotify app to the SD card. Who's to blame, spotify or htc? I have had both an htc desire HD and an htc rhyme before, and no issues with...

saratellier

Newbie

19623 Views

29 replies

2 likes

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Bug abonnement

Bonjour je vien de m'enregistré sur mon tel et il y a 48 heures gratuit et je n'est pas cette offre alors que je vien de le crée aujourd'hui

Newbie

Bonjour je vien de m'enregistré sur mon tel et il y a 48 heures gratuit et je n'est pas cette offre alors que je vien de le crée aujourd'hui 

300 Views

0 replies

0 likes

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Bluetooth issues since update to Android 4.3

Hello, Since I updated my Galaxy S4 to 4.3, bluetooth streaming to my car audio doesn't work correctly. The first title is played perfect but then streaming is paused and I have to hit play again on the S4. This happens after every track. It also see...

Regular

Hello,   Since I updated my Galaxy S4 to 4.3, bluetooth streaming to my car audio doesn't work correctly. The first title is played perfect but then streaming is paused and I have to hi...

Joe

Community Legend

898 Views

3 replies

0 likes

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Solved!! Android app displays 'no internet connection', can't play downloaded tracks

For the past 24 hours, the android app (ver 0.7.2.402) has displayed 'no internet connection' even when every other app works and on wifi too. Playlists load, then disappear. Downloaded tracks can't play even when i switch to offline mode. What's up?

Regular

For the past 24 hours, the android app (ver 0.7.2.402) has displayed 'no internet connection' even when every other app works and on wifi too. Playlists load, then disappear. Downloaded tracks can't ...

BenBen

Casual Listener

188268 Views

20 replies

0 likes

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my spotify music won't play!!

When I log into my spotify acct., (the track is not available) pops up at the bottom of my phone and it doesn't play my songs. It hasn't worked for a week, if you can't get it fixed oi want to cancel my subscription!!! Please contact me asap. Thanks,...

Casual Listener

When I log into my spotify acct., (the track is not available) pops up at the bottom of my phone and it doesn't play my songs. It hasn't worked for a week, if you can't get it fixed oi want to cancel...

Joe

Community Legend

1758 Views

6 replies

0 likes

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Solved!! Release Notes - Spotify for Android (0.7.3)

Android Release Notes What's new in version 0.7.3 New: Say hello to Spotify Connect. Listen to music on your Connect-enabled speakers, and use your mobile to control the music. Fixed: Lots of bugs and nasty things. Known issues: Images do not load pr...

Spotify Legend

Android Release Notes What's new in version 0.7.3 New: Say hello to Spotify Connect. Listen to music on your Connect-enabled speakers, and use your mobile to control the music. Fixed: Lo...

robilamm61

Roadie

10316 Views

57 replies

0 likes

Android
Release Notes
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Yet another problem with local files on mobile devices

I am trying to get some local files that are contained within a playlist that has mostly tracks from the Spotify library in it. I go to the desktop client on my computer, and the files play just fine. I go into the playlist downloaded onto my Galaxy ...

Regular

I am trying to get some local files that are contained within a playlist that has mostly tracks from the Spotify library in it. I go to the desktop client on my computer, and the files play just fine...

undeadninja125

Regular

625 Views

4 replies

0 likes

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Solved!! set download on PC/desktop for Android/mobile possible?

It seems to me the only way to prepare music for offline use for premium subscribers, we have to do it from the device but I was wondering if there's a way to do it from the desktop client to send it to said device since that would be a lot easier IM...

Visitor

It seems to me the only way to prepare music for offline use for premium subscribers, we have to do it from the device but I was wondering if there's a way to do it from the desktop client to send it...

user-removed

Not applicable

614 Views

2 replies

0 likes

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Local Files stuck on Waiting for Download!

I have imported recently some mp3 files from my HDD on windows 7 and files appeared on Local files catalog in Spotify after that I have created 2 playlists with those files which are visible now on all my devices sadly when I'm trying to download fil...

Casual Listener

I have imported recently some mp3 files from my HDD on windows 7 and files appeared on Local files catalog in Spotify after that I have created 2 playlists with those files which are visible now on a...

Joe

Community Legend

13201 Views

6 replies

0 likes

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Galaxy Note 3 Android - thinks I'm outside UK

Hi, Just changed to a Galaxy Note 3 and installed Spotify. The app thinks I'm outside the UK, but I'm not. Any idea why the app thinks this? My language setting on the phone is English too.

Casual Listener

Hi, Just changed to a Galaxy Note 3 and installed Spotify. The app thinks I'm outside the UK, but I'm not. Any idea why the app thinks this? My language setting on the phone is English too.

rsccford

Casual Listener

807 Views

6 replies

0 likes

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Folder playback loses song and position when resuming after a while

I have an "All Music" folder with all my playlists in it that I use to listen to all my songs on shuffle. However, I've noticed that in the Android app, when I resume playback after an hour or two, it loses my position in the playlist and only the so...

Regular

I have an "All Music" folder with all my playlists in it that I use to listen to all my songs on shuffle. However, I've noticed that in the Android app, when I resume playback after an hour or two, i...

315 Views

0 replies

0 likes

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Tracks lag and drag on my phone

I've been a premium user for a few years without any issue, until now. Tracks will not play seamlessly on my phone. They lag and drag, slow down and jump. Other music files play fine so I don't think it's the phone which I've been using for a year wi...

Music Fan

I've been a premium user for a few years without any issue, until now.  Tracks will not play seamlessly on my phone.  They lag and drag, slow down and jump.  Other music files play fin...

kasey

Music Fan

1389 Views

7 replies

0 likes

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Problems synchronizing local files to android

After updating to the latest version of the app I can not synchronize all of my local files to my android phone. All Local files are mp3 format so I have no clue way some are synchronized while others aren't? I've tried deleting the cache and redownl...

Regular

After updating to the latest version of the app I can not synchronize all of my local files to my android phone. All Local files are mp3 format so I have no clue way some are synchronized while other...

Joe

Community Legend

989 Views

1 replies

0 likes

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Spotify & Pioneer

I have a Pioneer XW-SMA1 and a Sony xperia Z I can not connect the 2 for wireless playback through Spotify. I also have the same problem from Spotify and my Mac to the Pioneer. Help!

Newbie

I have a Pioneer XW-SMA1 and a Sony xperia Z I can not connect the 2 for wireless playback through Spotify. I also have the same problem from Spotify and my Mac to the Pioneer. Help!

Joe

Community Legend

544 Views

1 replies

0 likes

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Solved!! playlist and play queue order

Is there any way to change the order of my songs? I used to have google play music and one nice thing about them is that they have the option to drag and change the order of the play queue so you can listen to what you want in the order you want. Doe...

Casual Listener

Is there any way to change the order of my songs? I used to have google play music and one nice thing about them is that they have the option to drag and change the order of the play queue so you can...

Peter__

Community Legend

4529 Views

3 replies

0 likes

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Spotify Removes my downloaded Playlists

Hey ive had a Motorola Razr and now switched to a Samsung Galaxy S4 i also synchronized my playlists on my computer..now i cant synchronize my playlists with my s4, when i do it sometimes crashes and says "You synchronized offline with more than 3 de...

Newbie

Hey ive had a Motorola Razr and now switched to a Samsung Galaxy S4 i also synchronized my playlists on my computer.. now i cant synchronize my playlists with my s4, when i do it sometimes crashes a...

Joe

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes