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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376779 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7610 Views

0 replies

7 likes

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Playlist synchronized only at normal quality level.

I noticed today a lot of space free in my device, checking I noticed that the offline sync folder of Spotify is reduced to be 3,5 Gb instead usual 11 Gb. All playlist are there, available offline and the quality selected is maximum as usual... To per...

Visitor

I noticed today a lot of space free in my device, checking I noticed that the offline sync folder of Spotify is reduced to be 3,5 Gb instead usual 11 Gb. All playlist are there, available offline &nb...

user-removed

Not applicable

500 Views

4 replies

0 likes

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downloaded files

downloaded files available offline, will they still be there if I cancel Premium and go back to free? Why can´t I save them on my computer, or make a reccord?

Newbie

downloaded files available offline, will they still be there if I cancel Premium and go back to free? Why can´t I save them on my computer, or make a reccord?

pnc

Community Legend

430 Views

1 replies

0 likes

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Spotify deletes downloaded playlists

Why did Spotify delete all of my saved tracks? My tracks are stored in my SD card which I didn't remove as of late and after a quick check, the files are nowhere to be found as I gained nearly 8-12GB of storage on my SD card. I'm on a stock Android 4...

Gig Goer

Why did Spotify delete all of my saved tracks? My tracks are stored in my SD card which I didn't remove as of late and after a quick check, the files are nowhere to be found as I gained nearly 8-12GB...

PegHorse

Music Fan

952 Views

7 replies

0 likes

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Question about Android 4.4's SD card limitations

Google seems to have placed more restricitons on the use of an external SD card in Android 4.4. Will this affect Spotify's ability to install and write files on the SD card? As I may get the Xperia Z2 which comes with Kit Kat and a SD card slot but w...

Gig Goer

Google seems to have placed more restricitons on the use of an external SD card in Android 4.4.   Will this affect Spotify's ability to install and write files on the SD card? As I may get t...

Peter__

Community Legend

3170 Views

1 replies

0 likes

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Can't select songs I want to listen to

I cannot select songs that I want to play. There is only a "shuffle all" green button which plays everything on my playlist...

Newbie

I cannot select songs that I want to play. There is only a "shuffle all" green button which plays everything on my playlist...

Daniel

Community Legend

574 Views

2 replies

0 likes

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Solved!! How to add actual listening song to a playlist?

I'm totally new os spotify. When I'm listening a song, how can I add THIS song to a playlist ? I've already created playlist, but I cannot understand how to add a song to a playlist. ..

Casual Listener

I'm totally new os spotify.   When I'm listening  a song, how can I add THIS song to a playlist ?   I've already created playlist, but I cannot understand how to add a song to ...

Daniel

Community Legend

659 Views

2 replies

0 likes

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External speakers via USB...

I need to use bluetooth or usb to connect to external speakers from my Android phone can you help please. Suggestion: when I make a playlist, give me an option of purchasing those songs as a complete album.

Regular

I need to use bluetooth or usb to connect to external speakers from my Android phone can you help please.   Suggestion: when I make a playlist, give me an option of purchasing those songs as...

Daniel

Community Legend

4814 Views

2 replies

0 likes

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Solved!! Why do I get notified when a playlist I follow gets new tracks?

I follow a playlist of a friend. I have noticed that when this playlist gets new tracks i get a notification on my Android phone (Samsung Galaxy S2). I get this notification even when Spotify is not running and I have set Spotify to be offline. I fin...

Roadie

I follow a playlist of a friend. I have noticed that when this playlist gets new tracks i get a notification on my Android phone (Samsung Galaxy S2).   I  get this notification even w...

Daniel

Community Legend

1460 Views

1 replies

0 likes

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Solved!! spotify in car -usb

Hi.Connected my handy by usb to car stereo unit. In the offer of files on the screen there is default Music player, but not Spotify.Can you advise if and how to play the playlists from Spotify in the car?Mobile htc one x with Android 4.2.Thank you.

Music Fan

Hi. Connected my handy by usb to car stereo unit. In the offer of files on the screen there is default Music player, but not Spotify. Can you advise if and how to play the playlists from Spotify ...

jara_vyoral

Music Fan

3994 Views

2 replies

0 likes

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Sony Z1 Sound settings do not apply when spotify is running

Sony Z1 Android 4.3 version 14.2.A.1.136 Spotify 0.7.5.698 Premium Problem. When spotify is running then all extra audio settings (clearaudio+, EQ etc..) dont work. you can chose the setting but they wont apply. They do work with al other music progr...

Casual Listener

Sony Z1 Android 4.3 version 14.2.A.1.136 Spotify 0.7.5.698 Premium   Problem. When spotify is running then all extra audio settings (clearaudio+, EQ etc..) dont work. you can chose the set...

ClearSound

Casual Listener

2057 Views

6 replies

0 likes

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Solved!! spotify connect

Dear all,Starting from current release spotify is not able to see my Pioneer Speaker.The trouble appears with two different devices.Till this version the spotify connect worked fine.ThanksRoberto

Roadie

Dear all, Starting from current release spotify is not able to see my Pioneer Speaker. The trouble appears with two different devices. Till this version the spotify connect worked fine. Thank...

Daniel

Community Legend

962 Views

5 replies

0 likes

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Streaming Bitrate

I use the Normal bitrate of 96kbps for streaming, but it still uses more data than I would like since I am on a limited data plan. Does anyone know if Spotfiy will ever have an option for streaming quality less than 96kbps? I know the sound quality w...

Music Fan

I use the Normal bitrate of 96kbps for streaming, but it still uses more data than I would like since I am on a limited data plan.  Does anyone know if Spotfiy will ever have an option for strea...

329 Views

0 replies

0 likes

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When on the locked screen of nexus 5, song titles and artists will not update when you hit next

When on the locked screen of nexus 5, song titles and artists on downloaded playlists will not update when you hit next button. So the next song is playing and the information presented is incorrect on the lock screen. I have downloaded the applicati...

Casual Listener

When on the locked screen of nexus 5, song titles and artists on downloaded playlists will not update when you hit next button. So the next song is playing and the information presented is incorrect...

Josh

Community Legend

489 Views

2 replies

0 likes

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Spotify without network causes battery drain

I switch off wifi/data connection on my phone at night and by morning I see that spotify has sucked way too much battery, wake lock detector shows spotify waking up 65 times (the max amongst entire list). Let me know if you need any more info? Thanks

Newbie

I switch off wifi/data connection on my phone at night and by morning I see that spotify has sucked way too much battery, wake lock detector shows spotify waking up 65 times (the max amongst entire l...

346 Views

0 replies

0 likes

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Shuffling library ?

I used to use this feature and it is still there, but now when I use it, It replays the same 2-8 songs at random it seems. I have 4 playlists (~500 songs) downloaded so when I am in offline mode those are available to listen to but only if I go to th...

Newbie

I used to use this feature and it is still there, but now when I use it, It replays the same 2-8 songs at random it seems. I have 4 playlists (~500 songs) downloaded so when I am in offline mode thos...

347 Views

0 replies

0 likes

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OFFLINE PLAYLISTS KEEP DELETING!!!!

hi there. i have seen a few posts about this but none seem to give a reason for solution. i have to the usual clear the data and reinstall spotify. infact i have do this about 5 times now. i have exhausted all possible solutions to this problem i its...

Regular

hi there. i have seen a few posts about this but none seem to give a reason for solution. i have to the usual clear the data and reinstall spotify. infact i have do this about 5 times now. i have exh...

310 Views

0 replies

0 likes

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Spotify sound issues

Hi! I've had my Nexus 5 for a couple of months now and 2 days ago my phone started to reduce the sound level while listening to music with Spotify. The sound level goes to 0 and I can't increase it again unless I press the sound adjustment buttons on...

Casual Listener

Hi! I've had my Nexus 5 for a couple of months now and 2 days ago my phone started to reduce the sound level while listening to music with Spotify. The sound level goes to 0 and I can't increase it a...

LaBlatte

Casual Listener

551 Views

2 replies

0 likes

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Tablet mode not enabled on Nexus 7

Hi, I installed the Spotify app on my Nexus 7 2012, but the new free "tablet mode" is not available. I only get "shuffle mode" like on smartphones. I suspect it's because of Google's decision to not enable full tablet UI on Nexus 7. But N7 is a table...

Casual Listener

Hi,   I installed the Spotify app on my Nexus 7 2012, but the new free "tablet mode" is not available. I only get "shuffle mode" like on smartphones. I suspect it's because of Google's d...

nonstatic

Newbie

5570 Views

27 replies

1 likes

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Playlists will not download

I see on here I'm not the only one the sad thing is it was over a year ago when most but there is no fix or solution. Please tell me what it is I can do to get it to work and no I don't have track limit I barely have 200 tracks

Newbie

I see on here I'm not the only one the sad thing is it was over a year ago when most but there is no fix or solution. Please tell me what it is I can do to get it to work and no I don't have track li...

Greg

Roadie

357 Views

1 replies

0 likes

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