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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375448 Views

541 replies

34 likes

Account
Free
  • 375448 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

  • 7526 Views
  • 0 replies
  • 7 likes

Internet connection lost - keeps happening

Hi, I live in Norway with a Telenor- Samsung Galaxy S4 Active cell phone. I am a spotify premium user and even though I am connected to my 4G/3G mobile network spotify loses connection after a (really) short while. This has been going on for a very l...

Casual Listener

Hi, I live in Norway with a Telenor- Samsung Galaxy S4 Active cell phone. I am a spotify premium user and even though I am connected to my 4G/3G mobile network spotify loses connection after a (r...

NichoV

Casual Listener

940 Views

2 replies

0 likes

  • 940 Views
  • 2 replies
  • 0 likes

Playlist folders appear at the bottom of the list

Hi, Thanks for the update with playlist folder support. However, since playlist folders cannot be 'downloaded', they appear all of the way at the bottom of the screen after the list of downloaded playlists. I don't really have a use for separating th...

Casual Listener

Hi,   Thanks for the update with playlist folder support. However, since playlist folders cannot be 'downloaded', they appear all of the way at the bottom of the screen after the list of dow...

Sybar

Newbie

2572 Views

12 replies

10 likes

  • 2572 Views
  • 12 replies
  • 10 likes

Solved!! *confused* two different Spotify's, but same version and android!

Hey, I'm Spotify premium member more than a year and I would like to keep it that way but... Briefly: A friend of mine and I have same spotify version (0.7.6.344) and same android version (4.3), but still different features and style! Why? I have a S...

Visitor

Hey, I'm Spotify premium member more than a year and I would like to keep it that way but...   Briefly: A friend of mine and I have same spotify version (0.7.6.344) and same android...

Daniel

Community Legend

6727 Views

4 replies

0 likes

  • 6727 Views
  • 4 replies
  • 0 likes

Solved!! Is this Normal

I am new to Spotify from MOG and have questions regarding the normal operation of the Android App. For reference I do have the Premium subscription. Playlist Playback: Is default order playback possible instead of Shuffle playback? Sometimes I dont m...

Casual Listener

I am new to Spotify from MOG and have questions regarding the normal operation of the Android App.  For reference I do have the Premium subscription.   Playlist Playback:  Is defau...

jibeason

Casual Listener

639 Views

2 replies

0 likes

  • 639 Views
  • 2 replies
  • 0 likes

Offline Playlist Folder

Hello everyone, is it somehow possible to create playlist folders for offline playlist? Another question: I don't really get it with making a playlist available for offline mode and synchronising. If I am in the same wlan with my mobile phone and the...

Regular

Hello everyone,   is it somehow possible to create playlist folders for offline playlist?    Another question: I don't really get it with making a playlist available for offlin...

madmaxlax

Regular

1474 Views

4 replies

0 likes

  • 1474 Views
  • 4 replies
  • 0 likes

Spotify Android App, co-exist with others?

Is there any obvious reason why the Android App will not happily co-exist with other music streaming services?

Regular

Is there any obvious reason why the Android App will not happily co-exist with other music streaming services?

Daniel

Community Legend

1038 Views

8 replies

0 likes

  • 1038 Views
  • 8 replies
  • 0 likes

app crashes when going on my playlists

Hi I've had this app for a few months now and it worked with no problems but since two weeks ago as soon as I go on one of my playlists or tap to add something to it the whole app crashes and I can't get on it anymore forcing me to uninstall it and r...

Newbie

Hi I've had this app for a few months now and it worked with no problems but since two weeks ago as soon as I go on one of my playlists or tap to add something to it the whole app crashes and I can't...

Daniel

Community Legend

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Playing a song imported from iTunes.

I bought a song not available on Spotify on iTunes. (Beyonce's "Pretty Hurts.) I imported to Spotify. I can play the song on my lap top. I included the song in a new mix. I downloaded the mix to my Android. It won't play on my Android. It says the so...

Regular

I bought a song not available on Spotify on iTunes. (Beyonce's "Pretty Hurts.)   I imported to Spotify.   I can play the song on my lap top.   I included the song in a new ...

Daniel

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Problem with external SD card

I think this issue is taking too much time to get addressed. I have: - Removed the cache - Removed the application - Removed the battery - Format the SD card - Re-install Spotify But the latest version does not want to detect my external 32gb SD card...

Regular

I think this issue is taking too much time to get addressed. I have:   - Removed the cache - Removed the application - Removed the battery - Format the SD card - Re-install Spotify ...

Daniel

Community Legend

610 Views

5 replies

0 likes

  • 610 Views
  • 5 replies
  • 0 likes

songs randomly pause, offline and online mode.

Constantly random pausing while playing, even when screen is on. Also on offline mode so it's not like there's another user on my account as others have stated.This happens while streaming in radio or albums or in offline playlist aswells. In additio...

Casual Listener

Constantly random pausing while playing, even when screen is on. Also on offline mode so it's not like there's another user on my account as others have stated. This happens while streaming in ra...

antics7

Casual Listener

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Playlist synchronized only at normal quality level.

I noticed today a lot of space free in my device, checking I noticed that the offline sync folder of Spotify is reduced to be 3,5 Gb instead usual 11 Gb. All playlist are there, available offline and the quality selected is maximum as usual... To per...

Visitor

I noticed today a lot of space free in my device, checking I noticed that the offline sync folder of Spotify is reduced to be 3,5 Gb instead usual 11 Gb. All playlist are there, available offline &nb...

user-removed

Not applicable

498 Views

4 replies

0 likes

  • 498 Views
  • 4 replies
  • 0 likes

downloaded files

downloaded files available offline, will they still be there if I cancel Premium and go back to free? Why can´t I save them on my computer, or make a reccord?

Newbie

downloaded files available offline, will they still be there if I cancel Premium and go back to free? Why can´t I save them on my computer, or make a reccord?

pnc

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Spotify deletes downloaded playlists

Why did Spotify delete all of my saved tracks? My tracks are stored in my SD card which I didn't remove as of late and after a quick check, the files are nowhere to be found as I gained nearly 8-12GB of storage on my SD card. I'm on a stock Android 4...

Gig Goer

Why did Spotify delete all of my saved tracks? My tracks are stored in my SD card which I didn't remove as of late and after a quick check, the files are nowhere to be found as I gained nearly 8-12GB...

PegHorse

Music Fan

952 Views

7 replies

0 likes

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Question about Android 4.4's SD card limitations

Google seems to have placed more restricitons on the use of an external SD card in Android 4.4. Will this affect Spotify's ability to install and write files on the SD card? As I may get the Xperia Z2 which comes with Kit Kat and a SD card slot but w...

Gig Goer

Google seems to have placed more restricitons on the use of an external SD card in Android 4.4.   Will this affect Spotify's ability to install and write files on the SD card? As I may get t...

Peter__

Community Legend

3170 Views

1 replies

0 likes

  • 3170 Views
  • 1 replies
  • 0 likes

Can't select songs I want to listen to

I cannot select songs that I want to play. There is only a "shuffle all" green button which plays everything on my playlist...

Newbie

I cannot select songs that I want to play. There is only a "shuffle all" green button which plays everything on my playlist...

Daniel

Community Legend

573 Views

2 replies

0 likes

  • 573 Views
  • 2 replies
  • 0 likes

Solved!! How to add actual listening song to a playlist?

I'm totally new os spotify. When I'm listening a song, how can I add THIS song to a playlist ? I've already created playlist, but I cannot understand how to add a song to a playlist. ..

Casual Listener

I'm totally new os spotify.   When I'm listening  a song, how can I add THIS song to a playlist ?   I've already created playlist, but I cannot understand how to add a song to ...

Daniel

Community Legend

658 Views

2 replies

0 likes

  • 658 Views
  • 2 replies
  • 0 likes

External speakers via USB...

I need to use bluetooth or usb to connect to external speakers from my Android phone can you help please. Suggestion: when I make a playlist, give me an option of purchasing those songs as a complete album.

Regular

I need to use bluetooth or usb to connect to external speakers from my Android phone can you help please.   Suggestion: when I make a playlist, give me an option of purchasing those songs as...

Daniel

Community Legend

4807 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Why do I get notified when a playlist I follow gets new tracks?

I follow a playlist of a friend. I have noticed that when this playlist gets new tracks i get a notification on my Android phone (Samsung Galaxy S2). I get this notification even when Spotify is not running and I have set Spotify to be offline. I fin...

Roadie

I follow a playlist of a friend. I have noticed that when this playlist gets new tracks i get a notification on my Android phone (Samsung Galaxy S2).   I  get this notification even w...

Daniel

Community Legend

1459 Views

1 replies

0 likes

  • 1459 Views
  • 1 replies
  • 0 likes

Solved!! spotify in car -usb

Hi.Connected my handy by usb to car stereo unit. In the offer of files on the screen there is default Music player, but not Spotify.Can you advise if and how to play the playlists from Spotify in the car?Mobile htc one x with Android 4.2.Thank you.

Music Fan

Hi. Connected my handy by usb to car stereo unit. In the offer of files on the screen there is default Music player, but not Spotify. Can you advise if and how to play the playlists from Spotify ...

jara_vyoral

Music Fan

3992 Views

2 replies

0 likes

  • 3992 Views
  • 2 replies
  • 0 likes