Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

1271 Views

0 replies

5 likes

  • 1271 Views
  • 0 replies
  • 5 likes

LETRAS DE CANCIONES

Me gustaría saber si hay aplicaciones para spotify para android que te digan las letras de las canciones y que funcionen offline, ya que quiero ir al extranjero. Gracias.

Casual Listener

 Me gustaría saber si hay aplicaciones para spotify para android que te digan las letras de las canciones y que funcionen offline, ya que quiero ir al extranjero.   Gracias.

JavierGA

Casual Listener

586 Views

2 replies

0 likes

  • 586 Views
  • 2 replies
  • 0 likes

Unlimited Songs are now Nonstop Ads?!

I'm new to this community, but have been a happy Spotify premium subscriber for four or five months now. Yesterday I was enjoying my sounds when all of a sudden a message popped up saying I was a free account and then I was bombarded with 9 ads back ...

Newbie

I'm new to this community, but have been a happy Spotify premium subscriber for four or five months now. Yesterday I was enjoying my sounds when all of a sudden a message popped up saying I was a fre...

Peter__

Community Legend

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Help greatly appreciated! Can't log in and can't contact spotifuggle without doing so.

Hello, I'm new here and a bit of a rookie so please bare with me! I'm writing on behalf of my Mum as we are both scratching our heads! I recently set her up on a four week trial with Spotify Premium as she hadn't heard of it before, she used her work...

Casual Listener

Hello,   I'm new here and a bit of a rookie so please bare with me!   I'm writing on behalf of my Mum as we are both scratching our heads!   I recently set her up on a four...

Adam

Roadie

375 Views

3 replies

0 likes

  • 375 Views
  • 3 replies
  • 0 likes

can't log in

Hey Spirit, I have a Samsung s3 4g and can't log in to my spirit either through the Facebook option or regular log in... I hit "log in" and then just get the little loading circle and it eventually tells me it's experiencing problems and can't let me...

Casual Listener

Hey Spirit, I have a Samsung s3 4g and can't log in to my spirit either through the Facebook option or regular log in... I hit "log in" and then just get the little loading circle and it eventually t...

Joe

Community Legend

270 Views

2 replies

0 likes

  • 270 Views
  • 2 replies
  • 0 likes

Spotify crashing

Why is my spotify keep crashing on my GS3 all of a sudden?! I havn't installed anything new lately...in fact nothing has changed on my phone for probably a month or so...why am I paying for this garbage service and why doesn't spotify have a customer...

Newbie

Why is my spotify keep crashing on my GS3 all of a sudden?! I havn't installed anything new lately...in fact nothing has changed on my phone for probably a month or so...why am I paying for this garb...

Daniel

Community Legend

450 Views

2 replies

0 likes

  • 450 Views
  • 2 replies
  • 0 likes

Solved!! Ghost playlist folder(?)

In my android app, i keep seeing 2 playlist folders that i cant remove. And they doesn't exist in pc app because i removed them a long time ago...

Casual Listener

In my android app, i keep seeing 2 playlist folders that i cant remove. And they doesn't exist in pc app because i removed them a long time ago...

Joe

Community Legend

954 Views

6 replies

0 likes

  • 954 Views
  • 6 replies
  • 0 likes

equalizer doesnt work

Hi, the equalizer on spotify for android doesnt work for me, it does not adjust the sound. how can i fix this?

Music Fan

Hi, the equalizer on spotify for android doesnt work for me, it does not adjust the sound. how can i fix this? 

Joe

Community Legend

497 Views

3 replies

0 likes

  • 497 Views
  • 3 replies
  • 0 likes

Solved!! Wont add songs to downloaded list

I just added some more songs to my playlist on the desktop version, and they do not sync on my android. What can be wrong? Also, the desktop says 296 songs and the android 298. Total playtime is 19 hours.

Regular

I just added some more songs to my playlist on the desktop version, and they do not sync on my android.   What can be wrong?   Also, the desktop says 296 songs and the android 298. ...

Joe

Community Legend

751 Views

7 replies

0 likes

  • 751 Views
  • 7 replies
  • 0 likes

Spotify won't open in Galaxy S4 when logging through Facebook

Hey guys im having an issue were my spotify refuses to open on my cell, mainly because i have all my things via my fb account. Every time i try to log in through fb it throws me back to the "select to log in through fb account or spotify user details...

Casual Listener

Hey guys im having an issue were my spotify refuses to open on my cell, mainly because i have all my things via my fb account. Every time i try to log in through fb it throws me back to the "select t...

Rvill028

Casual Listener

578 Views

2 replies

0 likes

  • 578 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Unlimited - ads on tablet

Hi Today I subscribed spotify unlimited just to avoid ads while listening music from my tablet. Unfortunetely - nothing happened. On PC spotify is ad-free, but on android my playlists are still interrupted by (much louder than music) ads. Why isn't i...

Casual Listener

Hi   Today I subscribed spotify unlimited just to avoid ads while listening music from my tablet. Unfortunetely - nothing happened. On PC spotify is ad-free, but on android my playlists are ...

Joe

Community Legend

4033 Views

11 replies

0 likes

  • 4033 Views
  • 11 replies
  • 0 likes

Audio glitch on audio playback

About three or four times a song I hear some kind of audio glitch / tick. These are random, when I go back to the position in the track where I first heard the glitch, I don't hear it again on that position. So it occurs at random positions. I don't ...

Regular

About three or four times a song I hear some kind of audio glitch / tick. These are random, when I go back to the position in the track where I first heard the glitch, I don't hear it again on that p...

noonehere

Regular

6393 Views

13 replies

0 likes

  • 6393 Views
  • 13 replies
  • 0 likes

spotify mobile allowing download playlist only, not streaming

Hi there, Have a samsung gt-i5800 which has the spotify app installed. However, it only appears to download playlists rather than simply streaming over wifi. I dont havethis same issue with the galaxy note 2. Tried to isolate issue from account or ha...

Casual Listener

Hi there,   Have a samsung gt-i5800 which has the spotify app installed. However, it only appears to download playlists rather than simply streaming over wifi. I dont havethis same issue wit...

te3re

Casual Listener

495 Views

4 replies

0 likes

  • 495 Views
  • 4 replies
  • 0 likes

Sudden volume spikes

Everytime I start a song from any of my playlists, I get a sudden volume spike, which will one day give me a heart attack! I need to put my volume to atleast 80-90% because of the equalizer makes the volume really low, because of my equalizer setting...

Newbie

Everytime I start a song from any of my playlists, I get a sudden volume spike, which will one day give me a heart attack! I need to put my volume to atleast 80-90% because of the equalizer makes the...

noonehere

Regular

780 Views

1 replies

0 likes

  • 780 Views
  • 1 replies
  • 0 likes

Can't select specific songs

I am a pretty new subscriber and I all the sudden can't select songs. Help.

Newbie

I am a pretty new subscriber and I all the sudden can't select songs. Help.

Christoffer

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Spotify Premium not working consistently with Android and iPad mini

I have Spotify premium, playing it on my Mac, my iPad mini and my Huawei mobile phone. Within reach of any available wifi (wlan) systems everything is ok, but when I use my mobile devices, allowing for streaming on my devices and have strong signals ...

Regular

I have Spotify premium, playing it on my Mac, my iPad mini and my Huawei mobile phone. Within reach of any available wifi (wlan) systems everything is ok, but when I use my mobile devices, allowing f...

kianho

Regular

299 Views

2 replies

0 likes

  • 299 Views
  • 2 replies
  • 0 likes

Nexus 7 Equalizer

Does anyone have experience using an android equalizer app with Spotify? I tried loading a couple different apps and they wouldn't work when using spotify.

Casual Listener

Does anyone have experience using an android equalizer app with Spotify?  I tried loading a couple different apps and they wouldn't work when using spotify.

MikeLloydTexas

Casual Listener

597 Views

2 replies

0 likes

  • 597 Views
  • 2 replies
  • 0 likes

Es fehlen Lieder in der Playlist

Moin, ich habe eine Playlist für die Böhsen Onkelz in der Suche des Webplayers gefunden und folge dieser nun. Auf dem Samsung Galaxy S3 sehe ich die Playlist und da steht, dass 237 Titel enthalten sind. Wenn ich die Liste öffne sind aber nur einige S...

Casual Listener

Moin,   ich habe eine Playlist für die Böhsen Onkelz in der Suche des Webplayers gefunden und folge dieser nun. Auf dem Samsung Galaxy S3 sehe ich die Playlist und da steht, dass 237 Titel...

Matze

Roadie

2154 Views

4 replies

0 likes

  • 2154 Views
  • 4 replies
  • 0 likes

Spotify For Android Tablets

I understand that there is a free version of spotify for tablets that allows playing un-shuffled, whereas the phone version can only play shuffled. I have tried several time to install on my Natpc table but I alway end up with the shuffle version. An...

Casual Listener

I understand that there is a free version of spotify for tablets that allows playing un-shuffled, whereas the phone version can only play shuffled. I have tried several time to install on my Natpc ...

d11235

Casual Listener

1215 Views

5 replies

0 likes

  • 1215 Views
  • 5 replies
  • 0 likes

i have a issue with my spotify any advice would be greatly recived

ive bought a licence for Spotify and love it I have 1 issue I have a Samsung note 10.1 and a cell phone Samsung galaxy mini 2 I have Spotify on both but there's a issue when i log on Samsung note 10.1 and use Spotify the cell phone Samsung galaxy min...

Casual Listener

ive bought a licence for Spotify and love it I have 1 issue I have a Samsung note 10.1 and a cell phone Samsung galaxy mini 2 I have Spotify on both but there's a issue when i log on Samsung note 10....

Joe

Community Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes