Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
After updating to the latest version of the app I can not synchronize all of my local files to my android phone. All Local files are mp3 format so I have no clue way some are synchronized while others aren't? I've tried deleting the cache and redownl...
After updating to the latest version of the app I can not synchronize all of my local files to my android phone. All Local files are mp3 format so I have no clue way some are synchronized while other...
Community Legend
990 Views
1 replies
0 likes
I have a Pioneer XW-SMA1 and a Sony xperia Z I can not connect the 2 for wireless playback through Spotify. I also have the same problem from Spotify and my Mac to the Pioneer. Help!
I have a Pioneer XW-SMA1 and a Sony xperia Z I can not connect the 2 for wireless playback through Spotify. I also have the same problem from Spotify and my Mac to the Pioneer. Help!
Community Legend
550 Views
1 replies
0 likes
Is there any way to change the order of my songs? I used to have google play music and one nice thing about them is that they have the option to drag and change the order of the play queue so you can listen to what you want in the order you want. Doe...
Is there any way to change the order of my songs? I used to have google play music and one nice thing about them is that they have the option to drag and change the order of the play queue so you can...
Community Legend
4532 Views
3 replies
0 likes
Hey ive had a Motorola Razr and now switched to a Samsung Galaxy S4 i also synchronized my playlists on my computer..now i cant synchronize my playlists with my s4, when i do it sometimes crashes and says "You synchronized offline with more than 3 de...
Hey ive had a Motorola Razr and now switched to a Samsung Galaxy S4 i also synchronized my playlists on my computer.. now i cant synchronize my playlists with my s4, when i do it sometimes crashes a...
Community Legend
338 Views
1 replies
0 likes
Hi, I imported some Mp3 files on my computer, and when I added them to a playlist and downloaded these playlists on my android phone. The volume and quality of these imported songs turned out to be really low compared with non imported songs. And i a...
Hi, I imported some Mp3 files on my computer, and when I added them to a playlist and downloaded these playlists on my android phone. The volume and quality of these imported songs turned ...
Casual Listener
776 Views
4 replies
1 likes
I have been a paid Spotify user for a long time now but I am considering canceling my account because it has been so slow recently. Seems to take several minutes to load my playlists, takes several minutes for a song to start playing, etc. I have don...
I have been a paid Spotify user for a long time now but I am considering canceling my account because it has been so slow recently. Seems to take several minutes to load my playlists, takes several m...
Music Fan
25382 Views
133 replies
30 likes
I have spotify premium and a htc one with the latest firmware. If I toggle between offline and online mode it stays in offline mode and after that I can't play music. If it works (sometimes) to switch than it says no internet connection and I can't p...
I have spotify premium and a htc one with the latest firmware. If I toggle between offline and online mode it stays in offline mode and after that I can't play music. If it works (sometimes) to switc...
Community Legend
5109 Views
20 replies
3 likes
Ill try my best to explain my problem.Just joined premium. My phone (Samsung s3) is showing up as a device on my laptop. I tried to synce all playlist and on all my playlists it either says only local files synced or pending and I cant do anything?I ...
Ill try my best to explain my problem. Just joined premium. My phone (Samsung s3) is showing up as a device on my laptop. I tried to synce all playlist and on all my playlists it either says only ...
Community Legend
497 Views
1 replies
0 likes
So I updated my phone and my sspotify app don't play my full song it plays about a second and the siynd goes away but It looks like its still playing it... I tryied to uninstall the app but still not working. .. is there a solution to this?
So I updated my phone and my sspotify app don't play my full song it plays about a second and the siynd goes away but It looks like its still playing it... I tryied to uninstall the app but still not...
Music Fan
5167 Views
10 replies
0 likes
Hi I wonder about why I can't hear my signal when I using headphones when someones calls and I listening to Spotify. The problem is that music doesn't stops. The function is there when not using headphones and only the phone speakers. Also works with...
Hi I wonder about why I can't hear my signal when I using headphones when someones calls and I listening to Spotify. The problem is that music doesn't stops. The function is there when not...
Casual Listener
365 Views
2 replies
0 likes
Hola. Tengo Windows 8.1 Enterprise y un Samsung Galaxy Note 3. He intentado instalando y desinstalando, sincronizar las playlist offline con el móvil para que se descarguen y no va. Estoy conectado a la misma red wifi los dos sistemas y no descarga l...
Hola. Tengo Windows 8.1 Enterprise y un Samsung Galaxy Note 3. He intentado instalando y desinstalando, sincronizar las playlist offline con el móvil para que se descarguen y no va. &nbs...
Casual Listener
1471 Views
2 replies
0 likes
HelloI've got the LG G2 finally, but is there coming an update in the future to add spotify In the quick view window?
Hello I've got the LG G2 finally, but is there coming an update in the future to add spotify In the quick view window? 🙂
Spotify Legend
1355 Views
1 replies
6 likes
Nexus 5. Android 4.4 Here's exactly what happens:- a song ends - the next song starts playing (progress bar and everything) but you don't hear anything - just now I was away from my desk for a few minutes and when I came back I heard nothing (left it...
Nexus 5. Android 4.4 Here's exactly what happens: - a song ends - the next song starts playing (progress bar and everything) but you don't hear anything - just now I was away from m...
Newbie
3865 Views
2 replies
5 likes
The recent update ( a few months ago) for Spotify that gives us browsing capabilities and curated playlists...as well as the "Discover" section........this is not on the Kindle Fire version? Anyone else see the same?
The recent update ( a few months ago) for Spotify that gives us browsing capabilities and curated playlists...as well as the "Discover" section........this is not on the Kindle Fire version? Anyone e...
Gig Goer
2213 Views
7 replies
0 likes
Just got a new Samsung Galaxy S4 - I love using Spotify for pretty much all of my music needs, but on the Android app version on my new phone, I can't find an in-app volume slider. I'm only able to use the rocker on the side of the phone to change vo...
Just got a new Samsung Galaxy S4 - I love using Spotify for pretty much all of my music needs, but on the Android app version on my new phone, I can't find an in-app volume slider. I'm only able to u...
Community Legend
727 Views
1 replies
0 likes
I'm having trouble listening to some songs..They simply will not playon my Android, though wokrs fine on iPhone and desktop... Examples: Search for Mimi Page and try to listen to any song from the album "A Lullaby for the lonely"
I'm having trouble listening to some songs..They simply will not playon my Android, though wokrs fine on iPhone and desktop... Examples: Search for Mimi Page and try to listen to any song from the ...
Gig Goer
761 Views
2 replies
0 likes
Am a new user, just running the 30 day free trial of Premium. Have read the troubleshooting posts, tried uninstall (but could not find the referenced folder anywhere on device following uninstall), reinstalled, but still the Bass Boost slider on the ...
Am a new user, just running the 30 day free trial of Premium. Have read the troubleshooting posts, tried uninstall (but could not find the referenced folder anywhere on device following un...
Newbie
20733 Views
8 replies
1 likes
Hi all. My music keeps getting paused and I get a message saying 'your Spotify account is in use elsewhere' I've posted in that big thread and the mod has logged me out of all devices, and I've changed my password too and still it happens. Is there a...
Hi all. My music keeps getting paused and I get a message saying 'your Spotify account is in use elsewhere' I've posted in that big thread and the mod has logged me out of all d...
Not applicable
2137 Views
4 replies
0 likes
If I seek once a track in the lockscreen, the buttons for the last and next song disappears. When I hit Pause/Play, the buttons come back.I have done a screenshot, how can I upload it to the forum?
If I seek once a track in the lockscreen, the buttons for the last and next song disappears. When I hit Pause/Play, the buttons come back. I have done a screenshot, how can I upload it to the forum?
Casual Listener
1243 Views
8 replies
0 likes
When can I use my Pioneer SC-2023 via Spotify Connect?When will Spotify Connect for Android Apps?Thank you for your answers.
When can I use my Pioneer SC-2023 via Spotify Connect? When will Spotify Connect for Android Apps? Thank you for your answers.
Casual Listener
625 Views
2 replies
0 likes
