Announcements

Having trouble seeing your Wrapped stories? To fix this, update the Spotify app to the latest version.

Find more info on our community FAQ.

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846930 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846930 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16141 Views
  • 3 replies
  • 0 likes
  • 16141 Views
  • 3 replies
  • 0 likes

Solved!! Spotify app won't connect to 3G network on Samsung GSII ICS

So yes, two days ago a strange problem started to occur. I tried to listen to music on my phone but the Spotify App just stayed in offline (the offline mode setting wasn't checked). I tried this numerous times untill I got fed up and uninstalled and ...

  • Casual Listener
  • So yes, two days ago a strange problem started to occur. I tried to listen to music on my phone but the Spotify App just stayed in offline (the offline mode setting wasn't checked). I tried this nume...
  • vipix
  • Casual Listener
  • 6072 Views
  • 4 replies
  • 0 likes
  • 6072 Views
  • 4 replies
  • 0 likes

no music!

I got a new android after I started spotify about a month ago, and I got spotify on my phone using facebook. I want to keep it like that. But when I go to play a song on my phone, it all is faded and won't let me click on it. It will only let me play...

  • Newbie
  • I got a new android after I started spotify about a month ago, and I got spotify on my phone using facebook. I want to keep it like that. But when I go to play a song on my phone, it all is faded and...
  • Richard
  • Roadie
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Collabrative playlists download

Is there a way to automatically download the songs my friends add to the collabrative playlist on android mobile? Currently any new songs added to my playlists I cannot download. Only way I have found is to un-download the whole list and re-download ...

  • Casual Listener
  • Is there a way to automatically download the songs my friends add to the collabrative playlist on android mobile? Currently any new songs added to my playlists I cannot download. Only way I have foun...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

I don't want to sync my playlists with all devices

Hi, I have a spotify premium account wich is use on both my Htc and my Pc. My dad uses my account some times as well on his Iphone. Now here's the problem.. I don't want his playlists on my devices and he doesn't want my music on his Iphone. Is it po...

  • Newbie
  • Hi, I have a spotify premium account wich is use on both my Htc and my Pc. My dad uses my account some times as well on his Iphone. Now here's the problem.. I don't want his playlists on my devices a...
  • ReallyRandy
  • Regular
  • 388 Views
  • 2 replies
  • 0 likes
  • 388 Views
  • 2 replies
  • 0 likes

Problems getting playlists to upload on Android

I am trying to listen to spotify on my android. I have paid for it. Tried to do the app with offline off and on. I am not sure what to do. Help! Thanks!!!

  • Newbie
  • I am trying to listen to spotify on my android. I have paid for it. Tried to do the app with offline off and on. I am not sure what to do. Help! Thanks!!!
  • licenced
  • Community Legend
  • 266 Views
  • 2 replies
  • 0 likes
  • 266 Views
  • 2 replies
  • 0 likes

[Bug Report][Developers] Searching for songs, via spotify:search:My+Search causes a blank page.

Hi there. I'd like to report a bug for the Spotify android application. Here is the thing. I'm developping an android app that will propose to open spotify, and search for songs. I've been using this intent : intent = new Intent(Intent.ACTION_VIEW, U...

  • Music Fan
  • Hi there. I'd like to report a bug for the Spotify android application. Here is the thing. I'm developping an android app that will propose to open spotify, and search for songs. I've been using ...
  • 435 Views
  • 0 replies
  • 0 likes
  • 435 Views
  • 0 replies
  • 0 likes

Latest release stuck offline problem and solution (sort of)

Hi, I would just like to pass on my experiences (good and bad) with using the latest Spotify for Android release on a long car journey over the past few days. I have just driven from Sweden to England, to visit family, and used Spotify in the car for...

  • Community Legend
  • Hi, I would just like to pass on my experiences (good and bad) with using the latest Spotify for Android release on a long car journey over the past few days. I have just driven from Sweden to Englan...
  • 1821 Views
  • 0 replies
  • 4 likes
  • 1821 Views
  • 0 replies
  • 4 likes

Solved!! Every track is greyed out and I see "Track is not available"

Description Unable to play any songs because they are all grayed out. I am online as well so this is very weird. A more detailed description, using numbered steps 1. Cleared cache, uninstalled Spotify and rebooted then installed Spotify from market W...

  • Casual Listener
  • Description Unable to play any songs because they are all grayed out. I am online as well so this is very weird.   A more detailed description, using numbered steps 1. Cleared cache, uni...
  • Sam
  • Spotify
  • 3436 Views
  • 4 replies
  • 0 likes
  • 3436 Views
  • 4 replies
  • 0 likes

Lots of my playlists are stuck on "Loading...

My playlists weren't syncing correctly between my desktop (win 7) and my android app. I uninstalled and re-installed both in an attempt to remedy the issue, but now a good chunk of my playlists are stuck on "Loading..." (on both the desktop app and A...

  • Gig Goer
  • My playlists weren't syncing correctly between my desktop (win 7) and my android app. I uninstalled and re-installed both in an attempt to remedy the issue, but now a good chunk of my playlists are s...
  • neo-x
  • Community Legend
  • 3118 Views
  • 11 replies
  • 0 likes
  • 3118 Views
  • 11 replies
  • 0 likes

Need to log into two separate accounts?

Ok, so I changed my facebook log on info, which I assumed and hoped it changed my log on for Spotify, so I went to my HTC Vivid and logged out of spotify, and resigned in using my new facebook credentials. Now Spotify is wanting me to sign in with Sp...

  • Newbie
  • Ok, so I changed my facebook log on info, which I assumed and hoped it changed my log on for Spotify, so I went to my HTC Vivid and logged out of spotify, and resigned in using my new facebook creden...
  • meahtenoha
  • Spotify
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

the track is not available

I try to use spotify in my Samsung Galaxy, but get the message "the track is not available". Always!? Hope someone can help me! Eva

  • Newbie
  • I try to use spotify in my Samsung Galaxy, but get the message "the track is not available". Always!? Hope someone can help me! Eva
  • licenced
  • Community Legend
  • 488 Views
  • 1 replies
  • 0 likes
  • 488 Views
  • 1 replies
  • 0 likes

Solved!! Sony Ericsson Xperia Mini - android 4.0.4

I would like to ask why Spotify don't work on Sony Ericsson Xperia Mini. But yet it is compatible with Sony Ericsson Xperia Mini Pro and X10 mini. Will it be compatible for Xperia mini also in future? I really hope so.

  • Casual Listener
  • I would like to ask why Spotify don't work on Sony Ericsson Xperia Mini. But yet it is compatible with Sony Ericsson Xperia Mini Pro and X10 mini. Will it be compatible for Xperia mini also in future...
  • licenced
  • Community Legend
  • 3716 Views
  • 3 replies
  • 0 likes
  • 3716 Views
  • 3 replies
  • 0 likes

Preview does not load on HTC One V - ICS. Closes with error 'Unfortunately, Spotify has stopped'

The version available from Google Play did not load at all. The preview Version brings up a blank white background screen with Spotify written on top left for a minute or so and then throws an error message 'Unfortunately, Spotify has stopped' Assist...

  • Casual Listener
  •   The version available from Google Play did not load at all.   The preview Version brings up a blank white background screen with Spotify written on top left for a minute or so and then...
  • kwaters7
  • Newbie
  • 439 Views
  • 1 replies
  • 0 likes
  • 439 Views
  • 1 replies
  • 0 likes

wired connection

Can anyone tell me how to connect my phone to pick up local tracks of the PC. I don't have a wireless connection but am wired into the same router the phone is connecting to. Thanks MJ

  • Casual Listener
  • Can anyone tell me how to connect my phone to pick up local tracks of the PC. I don't have a wireless connection but am wired into the same router the phone is connecting to.   Thanks MJ
  • mjames442
  • Casual Listener
  • 668 Views
  • 3 replies
  • 0 likes
  • 668 Views
  • 3 replies
  • 0 likes

Samsung Galaxy Ace, not enough volume, LOUDER PLEASE!!!!

Hi, I am plenty satisfied with the Android App. The only problem is that I want the music louder and the phone has a stupid limit. Is there any realiable app to overpass the Android limits and put a loudness & volume amplifier? I have seen many on th...

  • Visitor
  • Hi,   I am plenty satisfied with the Android App.   The only problem is that I want the music louder and the phone has a stupid limit.   Is there any realiable app to overp...
  • 564 Views
  • 0 replies
  • 0 likes
  • 564 Views
  • 0 replies
  • 0 likes

track not available!?!?!

I have spotify on my DROID bionic and I've uninstalled it 2 or 3 times to try and fix the problem but every time I search or try to download a song it say track is unavailable everytime so I can even use spotify any suggestions

  • Newbie
  • I have spotify on my DROID bionic and I've uninstalled it 2 or 3 times to try and fix the problem but every time I search or try to download a song it say track is unavailable everytime so I can even...
  • licenced
  • Community Legend
  • 525 Views
  • 1 replies
  • 0 likes
  • 525 Views
  • 1 replies
  • 0 likes

search

When I try to search I get an x on the right not the search icon. Can't search for music. I uninstalled and reinstalled. My wife can. We both have droids. Mark Cdctripod@yahoo.com

  • Casual Listener
  • When I try to search I get an x on the right not the search icon. Can't search for music. I uninstalled and reinstalled. My wife can. We both have droids. Mark Cdctripod@yahoo.com
  • licenced
  • Community Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Problems downloading playlists on my Android Incredible 2

So, I upgraded to the premium level in order to stream music on my new Android, Incredible 2 but every time I am trying to download a playlist it only shows the download bar and it stays on 0. Nothing happens. Nothing downloads. What's going on? Plus...

  • Newbie
  • So, I upgraded to the premium level in order to stream music on my new Android, Incredible 2 but every time I am trying to download a playlist it only shows the download bar and it stays on 0. Nothin...
  • Ragels91
  • Newbie
  • 577 Views
  • 4 replies
  • 0 likes
  • 577 Views
  • 4 replies
  • 0 likes

Solved!! Too many issues...

So I recently decided to be brave and move from my iPhone 4S (have been an iphoner since 1st gen) and moved to the new Samsung Galaxy S3. All is going great and I am enjoying the device, but, my spotify experience has been completely ruined. First of...

  • Casual Listener
  • So I recently decided to be brave and move from my iPhone 4S (have been an iphoner since 1st gen) and moved to the new Samsung Galaxy S3.   All is going great and I am enjoying the device, b...
  • mannp
  • Roadie
  • 982 Views
  • 12 replies
  • 3 likes
  • 982 Views
  • 12 replies
  • 3 likes

spotify -> bluetooth -> car stereo = play ONLY through front 2 speakers

what i have discovered is that the music from spotify plays through ONLY my front speakers as it would if i were making a phone call. however, when i play music through the google music application, it will come out through the speakers throughout th...

  • Visitor
  • what i have discovered is that the music from spotify plays through ONLY my front speakers as it would if i were making a phone call.   however, when i play music through the google music...
  • personanongrata
  • Roadie
  • 5517 Views
  • 1 replies
  • 0 likes
  • 5517 Views
  • 1 replies
  • 0 likes