Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 52966 Views
  • 68 replies
  • 25 likes
  • 52966 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27604 Views
  • 4 replies
  • 0 likes
  • 27604 Views
  • 4 replies
  • 0 likes

Solved!! High Cpu Usage on Android???

Hello. I have installed Spotify in both an Android Phone and a Nokia S60 phone. The first is a HTC Chacha with Android 2.3.5. This phone has 512MB of RAM and a 800 mhz CPU, and Spotify version is 0.7.4.610.gd7332b3. The second is a Nokia N86 8MP. Thi...

  • Roadie
  • Hello. I have installed Spotify in both an Android Phone and a Nokia S60 phone.   The first is a HTC Chacha with Android 2.3.5. This phone has 512MB of RAM and a 800 mhz CPU, and Spotify ver...
  • Tokafondo
  • Roadie
  • 2818 Views
  • 5 replies
  • 0 likes
  • 2818 Views
  • 5 replies
  • 0 likes

Solved!! Spotify Premium stops playing songs after a few minutes

Hi I have a Samsung SIII (I9000) on Android 4.1.2 running Spoitfy with premium account. For the last few weeks I have noticed it now stops playing a song between 2:30 and 3:10 at random. I have - removed the app - cleared the cache - redownloaded for...

  • Regular
  • Hi   I have a Samsung SIII (I9000) on Android 4.1.2 running Spoitfy with premium account.   For the last few weeks I have noticed it now stops playing a song between 2:30 and 3:10 a...
  • Peter__
  • Community Legend
  • 11489 Views
  • 12 replies
  • 1 likes
  • 11489 Views
  • 12 replies
  • 1 likes

Data volume rises and rises.. / Speicherplatz steigt und steigt

Next, if I might add an album to my playlists in Spotify, then I can only ONLINE anhöhren (with an internet connection) I yes.Then there is still the possibility to download the songs for the OFFLINE mode.Now the question of questions: If I do not wa...

  • Newbie
  • Next, if I might add an album to my playlists in Spotify, then I can only ONLINE anhöhren (with an internet connection) I yes. Then there is still the possibility to download the songs for the OFF...
  • 1231 Views
  • 0 replies
  • 2 likes
  • Data volume
  • 1231 Views
  • 0 replies
  • 2 likes

Is there an actual solution to Spotify stopping after almost every track?

It's a darn shame. I am obviously not the only one having this problem. I have been using MOG for over a year and am hoping to switch to Spotify because I like their interface better, and they have a slightly bigger catalog. I have been using the fre...

  • Regular
  • It's a darn shame.  I am obviously not the only one having this problem.  I have been using MOG for over a year and am hoping to switch to Spotify because I like their interface better, and...
  • Joe
  • Community Legend
  • 881 Views
  • 12 replies
  • 0 likes
  • 881 Views
  • 12 replies
  • 0 likes

Solved!! Won't load Facebook login on Galaxy S2

Description I am a Premium account holder and was using Spotify on my phone problem free for the last year or so but suddenly today it asked me to login and when I try to sign in through Facebook it won't load a login screen, it just tells me it can'...

  • Casual Listener
  • Description I am a Premium account holder and was using Spotify on my phone problem free for the last year or so but suddenly today it asked me to login and when I try to sign in through Facebook...
  • Joe
  • Community Legend
  • 1242 Views
  • 4 replies
  • 0 likes
  • 1242 Views
  • 4 replies
  • 0 likes

Audio Effects has stopped working

Hey I have a Samsung S4 and Audio Effects has stopped working. This means that I can turn it on and off and adjust the buttons but there will be no difference in sound. This is seriously annoying Is there any solution to this ? or should I stop using...

  • Newbie
  • Hey I have a Samsung S4 and Audio Effects has stopped working. This means that I can turn it on and off and adjust the buttons but there will be no difference in sound. This is seriously annoying Is ...
  • Joe
  • Community Legend
  • 1095 Views
  • 7 replies
  • 2 likes
  • 1095 Views
  • 7 replies
  • 2 likes

Playlist Folders Organize, But Duplicate Downloaded List Sucks

The "Downloaded" section on the Playlist menu of Android is very annoying. Even if you have all your playlists organized with playlist folders you have to scroll through ALL of your downloads to get to them. If you are having trouble with organizing ...

  • Gig Goer
  • The "Downloaded" section on the Playlist menu of Android is very annoying. Even if you have all your playlists organized with playlist folders you have to scroll through ALL of your downloads to get ...
  • Taylor
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Radio Duplicates

Over the last few days i have been using Spotify radio on my android phone, and several times i have had duplicate tracks. (Same name and album) sometimes they are next to each other, other times there are a few tracks between them. Has anyone else s...

  • Roadie
  • Over the last few days i have been using Spotify radio on my android phone, and several times i have had duplicate tracks. (Same name and album) sometimes they are next to each other, other times the...
  • richardap
  • Roadie
  • 290 Views
  • 2 replies
  • 0 likes
  • 290 Views
  • 2 replies
  • 0 likes

Spotify premium not working on samsung

I just installed spotify on my new mobile, Samsung Galaxy. The dowload and login went fine, but the app do not find my premium subscription. It keeps asking me to upgrade to premium. When I log in to my account on my iPad, the premium subscription is...

  • Casual Listener
  • I just installed spotify on my new mobile, Samsung Galaxy. The dowload and login went fine, but the app do not find my premium subscription. It keeps asking me to upgrade to premium. When I log in to...
  • Peter__
  • Community Legend
  • 366 Views
  • 3 replies
  • 0 likes
  • 366 Views
  • 3 replies
  • 0 likes

Music just stops playing after +- 1 Min

Mainly when the tablet is going in standby mode. i've re-installed, with clearing cache. Also have not any widget on my homescreen on Spotify. Tablet is running android 4.0.4. Any solution being developed on it?

  • Newbie
  • Mainly when the tablet is going in standby mode. i've re-installed, with clearing cache. Also have not any widget on my homescreen on Spotify.    Tablet is running android 4.0.4. &n...
  • Joe
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Album Art Image Quality on Kit-Kat

Hey all! I just wanted to point out a small thing I noticed that has been kinda bugging me lately. The image quality on the lockscreen album art on 4.4 is really lacking, especially compared to Google Music's. Here's a couple examples of what I'm tal...

  • Casual Listener
  • Hey all! I just wanted to point out a small thing I noticed that has been kinda bugging me lately. The image quality on the lockscreen album art on 4.4 is really lacking, especially compared to Googl...
  • Marco
  • Community Legend
  • 2195 Views
  • 6 replies
  • 0 likes
  • 2195 Views
  • 6 replies
  • 0 likes

Question about Local files sync

Hello everyone, I`m new to spotify and I got some question. I recently synced my desktop Spotify client with Android. It synced playlists and local files. But I can`t find those local files inside Android app. Where can I find them? BTW I didn`t adde...

  • Gig Goer
  • Hello everyone, I`m new to spotify and I got some question. I recently synced my desktop Spotify client with Android. It synced playlists and local files. But I can`t find those local files inside An...
  • Joe
  • Community Legend
  • 498 Views
  • 7 replies
  • 0 likes
  • 498 Views
  • 7 replies
  • 0 likes

Tablet behaves like smartphone

I installed spotify in Arnova 7G, and behaves like a mobile in spotify free, not allowed to use spotify as a tablet. is not compatible?... However, in Archos 10.1 woks perfectly... Thanks

  • Casual Listener
  • I installed spotify in Arnova 7G, and behaves like a mobile in spotify free, not allowed to use spotify as a tablet.     is not compatible?...   However, in Archos 10.1 wok...
  • Idefix
  • Casual Listener
  • 528 Views
  • 5 replies
  • 0 likes
  • 528 Views
  • 5 replies
  • 0 likes

Need your offline devices reset? Post here.

Hi, I'm new to Spotify and I just got the premium subscription. I have my playlists on my laptop and I wanted to be ablw to listen to them on my phone. I have the Spotify app on the phone but I can t figure out how to get the playlists. Can anyone ma...

  • Newbie
  • Hi, I'm new to Spotify and I just got the premium subscription.  I have my playlists on my laptop and I wanted to be ablw to listen to them on my phone.  I have the Spotify app on the phone...
  • Peter__
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Windows Spotify controlled with Android tablet with Local Wifi (Remote control)

Hi, I would like to control Spotify (song serach, next, play, pause....) with an Android Samsun Galaxy STM tablet Spotify interface and reproduce it in a Windows Spotify PC interface installation in the same local Wifi. It is like a remote control. I...

  • Casual Listener
  • Hi,   I would like to control Spotify (song serach, next, play, pause....) with an Android Samsun Galaxy STM tablet Spotify interface and reproduce it in a Windows Spotify PC interface insta...
  • Joe
  • Community Legend
  • 988 Views
  • 2 replies
  • 0 likes
  • Remote control
    wifi
  • 988 Views
  • 2 replies
  • 0 likes

Remote control Spotify from Android

Hi People, For days now I have been trying to find a usable app for controlling Spotify Premium with my Samsung Galaxy Plus. Without succes. Closest I got was with an app called 'spotimote' but after I installed the app and the server program for win...

  • Regular
  • Hi People,   For days now I have been trying to find a usable app for controlling Spotify Premium with my Samsung Galaxy Plus. Without succes. Closest I got was with an app called 'spotimote' ...
  • Peter__
  • Community Legend
  • 12214 Views
  • 14 replies
  • 1 likes
  • 12214 Views
  • 14 replies
  • 1 likes

how to permanently delete videos on S3?

Hi, I am on my S3 a lot and downloaded tons of videos bcz the 6000 mah extended battery I got from mpj does double my battery life. But I think my phone almost full now, so how can i permanently delete videos on the S3?? Thanks in advance.

  • Newbie
  • Hi, I am on my S3 a lot and downloaded tons of videos bcz the 6000 mah extended battery I got from mpj does double my battery life. But I think my phone almost full now, so how can i permanently dele...
  • Liam
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Solved!! extreme quality streaming..but not on nexus 10 tablet

I have a premium account and get extreme quality streaming on my Samsung S3 phone but only high quality can be enabled on my nexus 10 tablet.. Why is this?

  • Newbie
  • I have a premium account and get extreme quality streaming on my Samsung S3 phone but only high quality can be enabled on my nexus 10 tablet.. Why is this?
  • Joe
  • Community Legend
  • 511 Views
  • 1 replies
  • 0 likes
  • 511 Views
  • 1 replies
  • 0 likes

Spotify support on cool headset app (Android)

This nice Android app supports online music services like Spotify.Interesting is that this app supports 1,or 3 button headsets. It is Ad free and Cost free.It also handled other features for your headset so it is very useful.It would be very interest...

  • Newbie
  • This nice Android app supports online music services like Spotify. Interesting is that this app supports 1,or 3 button headsets. It is Ad free and Cost free. It also handled other features for ...
  • Marco
  • Community Legend
  • 2138 Views
  • 1 replies
  • 0 likes
  • Android headset control functions
  • 2138 Views
  • 1 replies
  • 0 likes

No too thrilled with Spotify

As a new subscriber I am not happy with Spotify. Start a radio with a known Jazz guitarist and the radio station plays everything BUT that Jazz guitarist or ANY jazz guitarists. For all the hype Spotify is lamer than Pandora.

  • Casual Listener
  • As a new subscriber I am not happy with Spotify.  Start a radio with a known Jazz guitarist and the radio station plays everything BUT that Jazz guitarist or ANY jazz guitarists.  For all t...
  • Peter__
  • Community Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes