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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7034 Views

0 replies

7 likes

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  • 7 likes

Solved!!Superuser Contribution Goodbye Spotify - No Chromecast support and...

I've been paying for Spotify premium for about a year. Today, I cancelled my subscription. The in-ability to transmit wirelessly to my audio/video system is the main reason for canceling. Chromecast is a HUGE leap forward in Android technology. Airpl...

Regular

I've been paying for Spotify premium for about a year.  Today, I cancelled my subscription.  The in-ability to transmit wirelessly to my audio/video system is the main reason for canceling....

Engenes

Casual Listener

40310 Views

112 replies

94 likes

  • 40310 Views
  • 112 replies
  • 94 likes

Spotify Premium Mobile Not Working

Spotify suddenly stopped working when my android is connected to my carrier. It only works when I'm connected to wifi. I've done everything including reinstalling Spotify several times. I've had spotify premium for two years and i will cancel my subs...

Regular

Spotify suddenly stopped working when my android is connected to my carrier. It only works when I'm connected to wifi. I've done everything including reinstalling Spotify several times. I've had sp...

tuomashki

Casual Listener

2857 Views

16 replies

0 likes

Premium
  • 2857 Views
  • 16 replies
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How do I manage my devices?

Hi team, I have a premium account and I access Spotify from multiple devices (more than 3). However I recently tried to sync my iPod to my Spotify playlists (disaster) via my PC and now I can’t listen to 50% of my previously downloaded Spotify playli...

Casual Listener

Hi team,   I have a premium account and I access Spotify from multiple devices (more than 3). However I recently tried to sync my iPod to my Spotify playlists (disaster) via my PC and now I ...

Joe

Community Legend

4247 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

playlists deleted and login lost

How come my HTC one first lost all downloaded playlists over night and then lost it's login? Is that a bug? It's really annoying that I now have to download everything again... I only use spotify for about 3-4 weeks and I haven't done anything to my ...

Casual Listener

How come my HTC one first lost all downloaded playlists over night and then lost it's login? Is that a bug? It's really annoying that I now have to download everything again... I only use spoti...

julben

Casual Listener

492 Views

3 replies

0 likes

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Has Spotify gotten better about normalizing volume between albums?

Has Spotify gotten better about normalizing volume levels between different albums, or is it just a coincidence that albums I've been listening to lately are at about the same volume? When I first started using Spotify months ago, I had a serious pro...

Music Fan

Has Spotify gotten better about normalizing volume levels between different albums, or is it just a coincidence that albums I've been listening to lately are at about the same volume?  When I fi...

Deeb

Casual Listener

1066 Views

2 replies

0 likes

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  • 2 replies
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Dual accounts linked to the same facebook account and Ads for premium even though I have premium

Hey! So, I've been having all kinds of problems lately. I'll try to sum it up. For some reason, today when I started spotify on my Android, I wasn't logged in. This has happened before and didn't surprise me. So, I did as I usually do - log in via fa...

Casual Listener

Hey!   So, I've been having all kinds of problems lately. I'll try to sum it up.   For some reason, today when I started spotify on my Android, I wasn't logged in. This has happened...

Jack_H

Spotify

1154 Views

9 replies

0 likes

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How to store offline music on the external SD card on andriod

any idea how to do this? ive tried the rapidshare and drop box links, but none of them work.

Newbie

any idea how to do this? ive tried the rapidshare and drop box links, but none of them work.

Joe

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

offline playlists noy downloading

I have a premium account, however less than a fifth of my offline playlists can be played off line despite clicking downloaded. In instances where ive made playlists with a range of different artists, only a few songs download. Otherwise whole albums...

Newbie

I have a premium account, however less than a fifth of my offline playlists can be played off line despite clicking downloaded. In instances where ive made playlists with a range of different artists...

Peter__

Community Legend

648 Views

2 replies

0 likes

Windows
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I want a discount until posting to Facebook is fixed.

Since the update on 10/14 or 10/15, my mobile (Droid Razr Maxx) no longer posts songs to Facebook. This is what Spotify advertises it does, and i am paying for this advertised function as a premium member. I have to login to Facebook to use the mobil...

Roadie

Since the update on 10/14 or 10/15, my mobile (Droid Razr Maxx) no longer posts songs to Facebook. This is what Spotify advertises it does, and i am paying for this advertised function as a premium m...

Josh

Community Legend

534 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Cannot share to Spotify friends - Galaxy Note 2

Using Spotify on my phone, my Spotify friends do not appear when I try and share a song or playlist, but they show up just fine on my PC.

Casual Listener

Using Spotify on my phone, my Spotify friends do not appear when I try and share a song or playlist, but they show up just fine on my PC.

Icynova84

Casual Listener

436 Views

4 replies

0 likes

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[Android 4.4] Taking a photo breaks headphone output

I've found another bug on the new Nexus 5 with Android 4.4 KitKat: If you take a photo while listening to spotify with your headphones, the Spotify audio output switches to the internal speaker. You have to stop the song, plug headphones out and back...

Roadie

I've found another bug on the new Nexus 5 with Android 4.4 KitKat:  If you take a photo while listening to spotify with your headphones, the Spotify audio output switches to the internal ...

Osyx

Roadie

687 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Device not showing up. Phone will not sync. Local files greyed out.

I'm kind of getting pissed off now. No, none of the forum entries or official help files are helping. Yes, I have already cleared the Android cache, uninstalled, shut off device, removed the battery, then reinstalled everything. I'm so, so very surpr...

Casual Listener

I'm kind of getting pissed off now.   No, none of the forum entries or official help files are helping. Yes, I have already cleared the Android cache, uninstalled, shut off device, removed t...

Joe

Community Legend

6356 Views

5 replies

0 likes

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  • 5 replies
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No Internet connection available - HTC One, T-Mobile LTE

Description I frequently get the "No Internet Connection Available" message when on 4G LTE (T-Mobile). I'm unable to search or play any music that I have not downloaded. I do not notice this issue when on 2G or 3G. I have uninstalled and reinstalled ...

Casual Listener

Description I frequently get the "No Internet Connection Available" message when on 4G LTE (T-Mobile). I'm unable to search or play any music that I have not downloaded. I do not notice this issue ...

Joe

Community Legend

1034 Views

3 replies

0 likes

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Spotify Mobile App (Premium account, created with Facebook account) Not posting to Facebook

Samsung Galaxy S4; Android 4.3; Spotify Version 0.7.2.402-g40e8dcb4 Device memory has 7.21GB available (of 16GB Total); SD card has 49.28GB available (of 58.53GB Total) My preferences in the Spotify Mobile App AND on all desktop (2 PCs - one Windows ...

Regular

Samsung Galaxy S4; Android 4.3; Spotify Version 0.7.2.402-g40e8dcb4  Device memory has 7.21GB available (of 16GB Total); SD card has 49.28GB available (of 58.53GB Total)   My pre...

Peter__

Community Legend

648 Views

3 replies

0 likes

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Solved!! Collection and Playlist Menu??

English: When i create a new Account (48h test) i get an Collection Tab in my Side Menü. It looks better and i can search for artists or albums in my playlists. But when i use my normal Account i only have "Playlists" without this features... Anybody...

Casual Listener

  English: When i create a new Account (48h test) i get an Collection Tab in my Side Menü. It looks better and i can search for artists or albums in my playlists. But when i use my normal ...

jackvickers

Casual Listener

1729 Views

6 replies

0 likes

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android app

hi, my spotify app on android is terrible. It doesn't search EVER for ANYTHING! It constantly won't play my playlists even though I have offlined them all and then it often decides to delete all my offline playlists so I suddently can't play anything...

Casual Listener

hi,   my spotify app on android is terrible. It doesn't search EVER for ANYTHING! It constantly won't play my playlists even though I have offlined them all and then it often decides to dele...

Joe

Community Legend

793 Views

5 replies

0 likes

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  • 5 replies
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Spotify Radio on Galaxy s4 stops playing after phone screen turns off

Everytime the screen turns off, the radio will discontinue after a minute or two. It makes absolutely no sense if you want to tune into a radio station while you're doing other things. The only way to keep it playing is to have your phone perpetually...

Casual Listener

Everytime the screen turns off, the radio will discontinue after a minute or two. It makes absolutely no sense if you want to tune into a radio station while you're doing other things. The only way t...

Joe

Community Legend

1085 Views

1 replies

0 likes

  • 1085 Views
  • 1 replies
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Sony MDR-10RBT - Play/Pause button wont work with spotify

Hi! This headset is paired with Samsung Galaxy Note 2 3g - N7100 The button works well with phonecalls and the original music player that came with the phone. With Spotify the volume -/+ and skip track work, but the pause/play button wont work.. I re...

Casual Listener

Hi!   This headset is paired with Samsung Galaxy Note 2 3g - N7100 The button works well with phonecalls and the original music player that came with the phone. With Spotify the volume -...

finwefeanor

Casual Listener

3975 Views

3 replies

1 likes

  • 3975 Views
  • 3 replies
  • 1 likes

Using a "public" internet spot to put music on phone?

I have an HTC One and I wanted to put some songs that I had downloaded (because they are remixes that are not on Spotify) onto my phone. Well, before I came to college, I would just get the devices on the same wi-fi and it would show up in devices. H...

Newbie

I have an HTC One and I wanted to put some songs that I had downloaded (because they are remixes that are not on Spotify) onto my phone.  Well, before I came to college, I would just get the dev...

Peter__

Community Legend

1015 Views

2 replies

0 likes

  • 1015 Views
  • 2 replies
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Spotify Android can't connect to Facebook first time use

I just got spotify premium and I am try to connect my android device to facebook but when I click on the link to do so if says the address cannot be found. My phone has internet and I can go to other sites.

Newbie

I just got spotify premium and I am try to connect my android device to facebook but when I click on the link to do so if says the address cannot be found. My phone has internet and I can go to other...

Joe

Community Legend

674 Views

1 replies

0 likes

  • 674 Views
  • 1 replies
  • 0 likes