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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6987 Views

0 replies

7 likes

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[Android] Troubleshooting Spotify

Just upgraded to Premium and attempted to install the Spotify app for Android on my Samsung Galaxy Sll. Device was recognised by the installation app but could not install on the phone. Phone notification reads - Error while downloading "Spotify" - "...

Newbie

Just upgraded to Premium and attempted to install the Spotify app for Android on my Samsung Galaxy Sll.  Device was recognised by the installation app but could not install on the phone.  P...

Peter__

Community Legend

474 Views

1 replies

0 likes

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Spotify stops playing after a few songs

Description When I play a playlist on my Android, usually a few songs will play normally and then suddenly the music will stop (usually when starting a new song, but rarely also in the middle of a song). This happens no matter if I'm in offline mode ...

Music Fan

Description When I play a playlist on my Android, usually a few songs will play normally and then suddenly the music will stop (usually when starting a new song, but rarely also in the middle of a ...

stephenbacon

Newbie

18977 Views

40 replies

0 likes

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Audio pausing with bluetooth and Google Maps - Galaxy S4

Its hard to explain but heres the annoyance I've been running into. Using Spotify with bluetooth on either my home stereo system or my car blue tooth, both play fine and I do not experience any issues with bluetooth. However, using a navagation app w...

Regular

Its hard to explain but heres the annoyance I've been running into. Using Spotify with bluetooth on either my home stereo system or my car blue tooth, both play fine and I do not experience any issue...

Joe

Community Legend

3347 Views

1 replies

0 likes

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[HTC Wildfire S]Uneven playback with downloaded tracks

Dear Spotify CommunityI have been the using Spotify for a couple of months on my Android phone (HTC Wildfire S) without problemOver the last week I have been experiencing sound problems with downloaded playlists. The content is uneven or stutters. It...

Newbie

Dear Spotify Community I have been the using Spotify for a couple of months on my Android phone (HTC Wildfire S) without problem Over the last week I have been experiencing sound problems with do...

Joe

Community Legend

890 Views

6 replies

0 likes

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NO SD CARD FOUND...

So after I synchronized about 150 songs to my phone (S3 mini), I haven't been able to log in to Spotify. Every time I try to open the Spotfy app, there just pops up a window "NO SD CARD FOUND BLABLABLA"... And I have tried to uninstall and reinstall ...

Newbie

So after I synchronized about 150 songs to my phone (S3 mini), I haven't been able to log in to Spotify. Every time I try to open the Spotfy app, there just pops up a window "NO SD CARD FOUND BLABLAB...

Dave104

Casual Listener

811 Views

2 replies

0 likes

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Kudos to premium support staff and lingering issues: cache, downloaded playlists

About a month ago I submitted a support ticket for problems with Spotify on my Samsung Galaxy S III running Android 4.1.2. The worst issue was the constant buffering and stop/starting during playback. I have nothing but praise to the premium support ...

Music Fan

About a month ago I submitted a support ticket for problems with Spotify on my Samsung Galaxy S III running Android 4.1.2. The worst issue was the constant buffering and stop/starting during playback...

Egidio

Music Fan

590 Views

2 replies

0 likes

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spotify keeps on pausing when screen is off.

when i play music on my galaxy tab2 or even my s4 via bluetooth to my stereo,spotify puases the music when the screen goes of on my androids. even when i change the volym the music stops.

Casual Listener

when i play music on my galaxy tab2 or even my s4 via bluetooth to my stereo,spotify puases the music when the screen goes of on my androids. even when i change the volym the music stops. 

Joe

Community Legend

1467 Views

3 replies

0 likes

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eq turns off randomly

eq seems to be turning off every few mins at times. I need to go back to the audio effects and it comes back on. Using galaxy note 3, android 4.3 & spotify 0.7.2. Really annoying. I already tried reinstalling the app

Music Fan

eq seems to be turning off every few mins at times. I need to go back to the audio effects and it comes back on. Using galaxy note 3, android 4.3 & spotify 0.7.2. Really annoying. I already ...

cinek

Music Fan

643 Views

2 replies

0 likes

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Skipping track fails when connected to car via bluetooth

When I play music on Spotify while connected to my car via bluetooth, music plays fine if I do not touch anything and let each song play til the end. But let's say I have a playlist with songs 1, 2, and 3. I'm playing song 1 and hit "next" to skip to...

Visitor

When I play music on Spotify while connected to my car via bluetooth, music plays fine if I do not touch anything and let each song play til the end.   But let's say I have a playlist with s...

Joe

Community Legend

989 Views

1 replies

0 likes

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Suddenly, certain songs "play" silence.

Description I've been running Spotify on my Android device for a few months now. Just yesterday it started with this problem, where it would appear to play a song, but there was no audio. The UI shows that it seems to be playing. When it gets to the ...

Music Fan

Description I've been running Spotify on my Android device for a few months now. Just yesterday it started with this problem, where it would appear to play a song, but there was no audio. The UI sh...

mjm2705

Casual Listener

9055 Views

31 replies

1 likes

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  • 31 replies
  • 1 likes

Memory on Galaxy S2

Hi, I have a Galaxy S2 and have had spotify for about 18 months now. I had alot of songs, close to the 3333 limit and then deleted loads but when i tried to download more it said i 'syncing has stopped as no space left on device' . Even though i have...

Regular

Hi, I have a Galaxy S2 and have had spotify for about 18 months now. I had alot of songs, close to the 3333 limit and then deleted loads but when i tried to download more it said i 'syncing has stopp...

PedroPedro

Regular

519 Views

4 replies

0 likes

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Playlist download getting stuck on songs

This is new for me. It was reported previously on the iOS forum but has not been reported as an Android issue, and was not happening to me until very recently. Last night, as I do most Monday nights, I created my new playlist of new songs for the wee...

Roadie

This is new for me. It was reported previously on the iOS forum but has not been reported as an Android issue, and was not happening to me until very recently.   Last night, as I do most Mon...

Joe

Community Legend

2754 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

2.3 CM7 no sound on certain songs

I am not getting any sound on certain songs on my Desire Z. Funny thing is, I have tried MIUI, CyanogenMod and Virtous, same thing, even deleted the local files on my phone, and re-synced from my laptop where I can play them. Trying to find a friend ...

Regular

I am not getting any sound on certain songs on my Desire Z. Funny thing is, I have tried MIUI, CyanogenMod and Virtous, same thing, even deleted the local files on my phone, and re-synced from my lap...

JakkeJakobsen

Regular

823 Views

3 replies

0 likes

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Sync without WLAN

Hello Community, I am the enthusiastic user of a 30 days permium trial version. I want to hear the music on my LG smartphone but I have no WLAN available. What can I do? Kinds regard Felix

Newbie

Hello Community,   I am the enthusiastic user of a 30 days permium trial version.   I want to hear the music on my LG smartphone but I have no WLAN available. What can I do? &nbsp...

Peter__

Community Legend

282 Views

1 replies

0 likes

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  • 1 replies
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Song not available for play (Grayed out)

I have been away for the last week, and added a song to one of my playlist - https://play.spotify.com/track/0hv6ku4431kPrjbpBBspw3?utm_source=open.spotify.com&utm_medium=open but this morning I opend the playlist up, and the song and only this one is...

Casual Listener

I have been away for the last week, and added a song to one of my playlist - https://play.spotify.com/track/0hv6ku4431kPrjbpBBspw3?utm_source=open.spotify.com&utm_medium=open but this m...

Moralizing

Casual Listener

479 Views

4 replies

0 likes

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spotify doesnt arange songs according popularity

Since the latest patch my phone wont arrange/find the songs i want. I.e. searching under pressure me and my friends cant even find the queen version although it should be on top. Please help!

Casual Listener

Since the latest patch my phone wont arrange/find the songs i want. I.e. searching under pressure me and my friends cant even find the queen version although it should be on top. Please help!

Esamattihein

Casual Listener

503 Views

3 replies

0 likes

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  • 3 replies
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Android 4.4 KitKat low-power audio playback support?

hey, just got my nexus 5. i'm really eager for all battery improvments and KitKat has introduced low-power audio playback, by getting the DSP to do the work: http://www.android.com/versions/kit-kat-4-4/ https://developer.android.com/about/versions/ki...

Visitor

hey,   just got my nexus 5. i'm really eager for all battery improvments and KitKat has introduced low-power audio playback, by getting the DSP to do the work: http://www.android.com/...

utack2

Gig Goer

4218 Views

6 replies

8 likes

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Queue management is so broken (reorder queue)

How is this possible? I just signed up for a free trial of premium to use Spotify on my mobile. I've been a Google Play Music premium subscriber, but a little dissappointed in the content compared to Spotify. To my surprise, the Spotify app is horrif...

Newbie

How is this possible? I just signed up for a free trial of premium to use Spotify on my mobile. I've been a Google Play Music premium subscriber, but a little dissappointed in the content compared to...

656 Views

0 replies

5 likes

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  • 0 replies
  • 5 likes

Mobile phone will not sync to desktop application for local files

Hello, I am relatively new to the Spotify Premium community as I just upgraded from my free account last month. I wanted to load my Korean pop music (mostly unavailable on Spotify) so I can have it on the go anywhere and anytime. I'm running into the...

Casual Listener

Hello,   I am relatively new to the Spotify Premium community as I just upgraded from my free account last month. I wanted to load my Korean pop music (mostly unavailable on Spotify) so I ...

Josh

Community Legend

567 Views

5 replies

0 likes

  • 567 Views
  • 5 replies
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webplayer Facebook

Hi everybody. I can't use the webplayer from spotify on Facebook with my smartphone, Android 4.2 Sony experia e. Has somebody a solution? Thanks!

Newbie

Hi everybody. I can't use the webplayer from spotify on Facebook with my smartphone, Android 4.2 Sony experia e. Has somebody a solution? Thanks!

Joe

Community Legend

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes