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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386262 Views

544 replies

34 likes

Account
Free
  • 386262 Views
  • 544 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8006 Views

0 replies

7 likes

  • 8006 Views
  • 0 replies
  • 7 likes

[Android 4.4]External SD card errors

If you are using android 4.4 you will find that spotify can't access an external SD card and you will get the error message "We found no place to store our data, please check that you have a working SD card and free space". This is due to restriction...

Community Legend

If you are using android 4.4 you will find that spotify can't access an external SD card and you will get the error message "We found no place to store our data, please check that you have a working ...

Liam

Community Legend

4621 Views

9 replies

1 likes

  • 4621 Views
  • 9 replies
  • 1 likes

Playlists screen shows album art on iPad but not on Android

I miss having album cover pictures on the playlist screen on Android. The pictures are there on the iPad version of Spotify. On Android I just see a quaver icon for every playlist. It is much easier to recognise an album by its cover than its name. M...

Roadie

I miss having album cover pictures on the playlist screen on Android. The pictures are there on the iPad version of Spotify. On Android I just see a quaver icon for every playlist. It is much easier ...

Peter__

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Solved!! Syncing music to tablet - what's the benefit?

I'm struggling to see the benefits of syncing music to my tablet - I've downloaded Spotify on my tablet, and I can see all my paylists, and they play (on the whole, not every song, but a good 80%). So when I'm on Spotify on my desktop, it's encouragi...

Regular

I'm struggling to see the benefits of syncing music to my tablet - I've downloaded Spotify on my tablet, and I can see all my paylists, and they play (on the whole, not every song, but a good 80%). S...

trenthetfield

Regular

1370 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Android Feedback

Attention Customer Support team: We all know that Spotify for Android is likely the worst app that most Android users will ever come into contact with, but we must be vigilant in maintaining a constant revenue stream from this platform. We must ensur...

Roadie

Attention Customer Support team:   We all know that Spotify for Android is likely the worst app that most Android users will ever come into contact with, but we must be vigilant in maintaini...

user-removed

Not applicable

2795 Views

22 replies

4 likes

  • 2795 Views
  • 22 replies
  • 4 likes

Sync with local PC Files doesnt work correct

Hey, i am looking to download music with my smartphone which is located on my local PC but only a small amout of songs gets synced.. 0-3 tracks out of aroud 15 of each from 8 full albums (most are bought as mp3 from Amazon). the sync worked fine some...

Casual Listener

Hey,   i am looking to download music with my smartphone which is located on my local PC but only a small amout of songs gets synced..  0-3 tracks out of aroud 15 of each from 8 full al...

Thomas882

Casual Listener

628 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

No online modus on galaxy tab

Hello world, I have a samsung galaxy tab GT-P1000 and normal spotify account, but I'm not able to listen to any songs as they are all greyed out, although my tablet has wireless connection. It only seems to work with a premium account. Is that a fact...

Casual Listener

Hello world,   I have a samsung galaxy tab GT-P1000 and normal spotify account, but I'm not able to listen to any songs as they are all greyed out, although my tablet has wireless connection...

Joe

Community Legend

419 Views

2 replies

0 likes

  • 419 Views
  • 2 replies
  • 0 likes

cant select songs

I tried logging out and back in but it still won't let me pick the song.

Newbie

I tried logging out and back in but it still won't let me pick the song.

Joe

Community Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Can't recognise sdxc 64gb class10 fat32 64kb cluster

Even with 3gb free on the internal and 36gb free on the external it still says there aren't any sdcards to find... Nvidia shield

Roadie

Even with 3gb free on the internal and 36gb free on the external it still says there aren't any sdcards to find... Nvidia shield

Joe

Community Legend

924 Views

3 replies

0 likes

  • 924 Views
  • 3 replies
  • 0 likes

Stream spotify over bluetooth in car

I am having trouble getting spotify to play through my bluetooth in my car. I have a RAZR Hd by Motorola and an Acura TL 06. I am able to play the music through the phone's audio fine, but it is not connecting to the bluetooth. Help!? Is it something...

Casual Listener

I am having trouble getting spotify to play through my bluetooth in my car. I have a RAZR Hd by Motorola and an Acura TL 06. I am able to play the music through the phone's audio fine, but it is not ...

cshendrix

Newbie

39462 Views

7 replies

6 likes

  • 39462 Views
  • 7 replies
  • 6 likes

Can't login to spotify app

Hi guys I have problem with spotify app. I can't login in via Facebook. Please can You solve this problem? Thanks

Casual Listener

Hi guys I have problem with spotify app. I can't login in via Facebook. Please can You solve this problem? Thanks 

Joe

Community Legend

688 Views

3 replies

0 likes

  • 688 Views
  • 3 replies
  • 0 likes

Gaps between songs when using crossfade

I'm experiencing gaps between songs since the last update in my Android version of Spotify when using the crossfade. They're very short, a split second, but enough to annoy anyone. Please fix this asap. Until this update the streaming was seamless, a...

Roadie

I'm experiencing gaps between songs since the last update in my Android version of Spotify when using the crossfade. They're very short, a split second, but enough to annoy anyone.   Please ...

fennelly

Regular

2178 Views

4 replies

5 likes

Android
Crossfade
gaps
  • 2178 Views
  • 4 replies
  • 5 likes

AVRCP only works after starting Google Play Music first.

I use the Spotify app in my car(VW Golf 2014) a lot connected to the stereo via Bluetooth. I just got a Nexus 4 with Android 4.4.2 and was happy to be able to start using AVRCP 1.3 meta data wich it should support (It works in the car with my girlfri...

Regular

I use the Spotify app in my car(VW Golf 2014) a lot connected to the stereo via Bluetooth.   I just got a Nexus 4 with Android 4.4.2 and was happy to be able to start using AVRCP 1.3 meta da...

lucky_Pierre

Newbie

4437 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Local Files wont Sync to Nexus 7 Tablet

My nexus 7 tablet wont sync the local files to it. The tablet doesnt show up under devices on my desktop. I honestly have this problem on my phone as well, but my phone will randomly sync stuff with out notice, so its less of a problem. But i can't t...

Regular

My nexus 7 tablet wont sync the local files to it. The tablet doesnt show up under devices on my desktop. I honestly have this problem on my phone as well, but my phone will randomly sync stuff with ...

Oarlock

Regular

1637 Views

9 replies

0 likes

  • 1637 Views
  • 9 replies
  • 0 likes

playing with no sound (galaxy s4)

Please help me fix this. I'm very dissapointed with spotify.

Regular

Please help me fix this. I'm very dissapointed with spotify.

Joe

Community Legend

790 Views

2 replies

0 likes

  • 790 Views
  • 2 replies
  • 0 likes

SD card on new phone, music not recognized by Spotify

I got a replacement Galaxy Note 3 and thought that since all my downloaded playlists were on my SD card, it would logically follow that if I put that card in the new phone and installed Spotify, it would see them. Not so. It acts like I have no downl...

Regular

I got a replacement Galaxy Note 3 and thought that since all my downloaded playlists were on my SD card, it would logically follow that if I put that card in the new phone and installed Spotify, it w...

disconnekt

Regular

566 Views

2 replies

0 likes

  • 566 Views
  • 2 replies
  • 0 likes

HTC One will not sync local files

Well I've been searching all night for solutions with no luck. Hoping someone can fix this for me. For some reason I cannot sync my HTC One with spotify. It does not come up under devices. I try dowloading a playlist with local files and it just idle...

Casual Listener

Well I've been searching all night for solutions with no luck. Hoping someone can fix this for me. For some reason I cannot sync my HTC One with spotify. It does not come up under devices. I try dowl...

Joe

Community Legend

758 Views

4 replies

0 likes

  • 758 Views
  • 4 replies
  • 0 likes

Cant see the interface/playlists... (problem solved!)

Just got a problem with spotify on my Samsung Note 3. When I start the app I get into the app but there is no icons/menu inside...just a grey screen. Here´s a screenshot how it looks like: http://www.imagebam.com/image/6ae29a307595068 Really apprecia...

Casual Listener

Just got a problem with spotify on my Samsung Note 3.   When I start the app I get into the app but there is no icons/menu inside...just a grey screen.   Here´s a screenshot how it ...

Joe

Community Legend

800 Views

3 replies

0 likes

  • 800 Views
  • 3 replies
  • 0 likes

Audio Effects not showing on Beats Audio devices

Hello all. We've had some reports of people using some HTC devices with Beats Audio not being able to use the Audio Effects options. I'm collating some information for some reporting. Could you confirm the devices you are using that you are not able ...

Spotify Legend

Hello all.   We've had some reports of people using some HTC devices with Beats Audio not being able to use the Audio Effects options. I'm collating some information for some reporting. Coul...

Joe

Community Legend

10617 Views

54 replies

0 likes

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  • 54 replies
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Solved!! Shuffle play missing on free version

Hello guys, I downloaded the app for android today, so and I assume it to be the latest version. The problem is that having a free account I'm not able to use it as there is no shuffle play button! What can I do? When I open a playlist, there is only...

Casual Listener

Hello guys, I downloaded the app for android today, so and I assume it to be the latest version. The problem is that having a free account I'm not able to use it as there is no shuffle play button! W...

Joe

Community Legend

1357 Views

5 replies

0 likes

  • 1357 Views
  • 5 replies
  • 0 likes

Unlink local files in Android mobile app

First Problem: Local Files will not sync to android, always says pending on the desktop app. Windows firewall is set to allow on both public and private.. Solved this by making a playlist and placing all local files in that playlist and it synced fin...

Casual Listener

First Problem: Local Files will not sync to android, always says pending on the desktop app. Windows firewall is set to allow on both public and private..    Solved this by making a pla...

Joe

Community Legend

1800 Views

5 replies

0 likes

  • 1800 Views
  • 5 replies
  • 0 likes