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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120199 Views

27 replies

4 likes

  • 120199 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242504 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242504 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603836 Views

79 replies

3 likes

  • 603836 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496581 Views

581 replies

42 likes

Account
Free
  • 496581 Views
  • 581 replies
  • 42 likes

Kit Kat lock screen - LG G2

Hey! I updated my Galaxy S4 to kitkat just before I dropped and smashed it. I became very attached to the boarderless cover art in the lock screen. Now after updating my LG G2 to Kit Kat I still have the "old" widget. Is there any way to activate the...

Casual Listener

Hey!   I updated my Galaxy S4 to kitkat just before I dropped and smashed it. I became very attached to the boarderless cover art in the lock screen. Now after updating my LG G2 to Kit Kat I...

Joe

Community Legend

1045 Views

1 replies

0 likes

  • 1045 Views
  • 1 replies
  • 0 likes

Can't synch - android doesn't show under devices

Sounds like I'm having the same problem. Since the last update I cant download my local files (mp3s on my laptop, which I imported in spotify) to my spotify app. It used to work, but it can't connect anymore

Regular

Sounds like I'm having the same problem. Since the last update I cant download my local files (mp3s on my laptop, which I imported in spotify) to my spotify app. It used to work, but it can't connect...

Joe

Community Legend

980 Views

3 replies

0 likes

  • 980 Views
  • 3 replies
  • 0 likes

Solved!! Spotify disconnects wifi while downloading

While downloading songs to my Motorola Droid Maxx, running Android 4.2.2 and Spotify 0.6.6.270, Spotify appears to force my wifi (g) connection to drop after a song finishes downloading. Wifi immediately reconnects after it drops out. This does not o...

Regular

While downloading songs to my Motorola Droid Maxx, running Android 4.2.2 and Spotify 0.6.6.270, Spotify appears to force my wifi (g) connection to drop after a song finishes downloading.  Wifi i...

Zilver

Regular

5741 Views

7 replies

0 likes

  • 5741 Views
  • 7 replies
  • 0 likes

Phone not showing up on Desktop Spotify App

Looking for some help with this! I have read some post on the board but they dont help me First problem - I was looking to sync some local music (local on desktop) to my Android devive (S3) Second problem - i can not see my device on the Spofity desk...

Casual Listener

Looking for some help with this!   I have read some post on the board but they dont help me 😞   First problem - I was looking to sync some local music (local on desktop) to my And...

Daniel

Community Legend

889 Views

4 replies

0 likes

  • 889 Views
  • 4 replies
  • 0 likes

Andriod Audio Effect Missing

I only can hear the beats and chorus playing. not not when somebody sings.

Newbie

I only can hear the beats and chorus playing. not not when somebody sings.

Daniel

Community Legend

683 Views

2 replies

0 likes

  • 683 Views
  • 2 replies
  • 0 likes

Blank Screen Galaxy S4 - ATT

Hi Just got the new galaxy S4 - everytime I login I see my lists for less than a bit of a second - then the screen is blank and the app is unresponsive - I followed the troubleshooting instuctions available on the site - still with the same issue Wha...

Music Fan

Hi Just got the new galaxy S4 - everytime I login I see my lists for less than a bit of a second - then the screen is blank and the app is unresponsive - I followed the troubleshooting instuctions av...

weelox

Casual Listener

3992 Views

9 replies

0 likes

  • 3992 Views
  • 9 replies
  • 0 likes

Music pauses constantly on Motorola Xoom after 2/14 upgrade

Hi - after updating Spotify on my Motorola Xoom tablet today music will only play for a few seconds and then it pauses itself. When I hit play it will play for a few seconds and then pause again. The update seems fine on my Galaxy Nexus phone. I trie...

Newbie

Hi - after updating Spotify on my Motorola Xoom tablet today music will only play for a few seconds and then it pauses itself. When I hit play it will play for a few seconds and then pause again. &nb...

Zilver

Regular

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Android Playlists all tracks are GREYED out

So here is the problem I'm having. I have premium, blew away my PC, downloaded spotify and exported my iTunes playlists and nearly everything is greyed out now. When i went to try to play songs I had available minutes ago, it says "This track is not ...

Visitor

So here is the problem I'm having. I have premium, blew away my PC, downloaded spotify and exported my iTunes playlists and nearly everything is greyed out now. When i went to try to play songs I had...

Joe

Community Legend

1202 Views

5 replies

0 likes

  • 1202 Views
  • 5 replies
  • 0 likes

pro is not working

I'm having the same problem. I just signed up for the 30-day trial and when I try to play my playlist it says "Only premium users can stream on demand on mobile" and when I click "get premium" it shows that I am subscribed to premium already. Very fr...

Newbie

I'm having the same problem. I just signed up for the 30-day trial and when I try to play my playlist it says "Only premium users can stream on demand on mobile" and when I click "get premium" it sho...

user-removed

Not applicable

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

How can i desable my account?

I need to desable my account but don't know how

Casual Listener

I need to desable my account but don't know how

Joe

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

How can I hide playlists?

I have organized all my Playlists in Subfolders, and then downloaded them on my phone. Now, in the spotify App I always have to scroll throu all the "downloaded playlists" (which are a lot) to get down to my folders in which I organized them. Is ther...

Regular

I have organized all my Playlists in Subfolders, and then downloaded them on my phone. Now, in the spotify App I always have to scroll throu all the "downloaded playlists" (which are a lot) to get do...

Joe

Community Legend

2616 Views

1 replies

0 likes

  • 2616 Views
  • 1 replies
  • 0 likes

Solved!! Premium not working

Upgraded to premium, have the receipt. Does not seem to be working, still have ads and still says to upgrade. I tried clicking upgrade again and it showed I was already premium, I've tried everything I've found so far on this site and no dice. I've s...

Casual Listener

Upgraded to premium, have the receipt. Does not seem to be working, still have ads and still says to upgrade. I tried clicking upgrade again and it showed I was already premium, I've tried every...

Joe

Community Legend

44596 Views

133 replies

3 likes

  • 44596 Views
  • 133 replies
  • 3 likes

spotify on android drains battery and heating on the phone

I am using spotify on my android phone for 3 or 4 months but spotify drains too much battery. I tried different roms different batteries still same. Spotify needsto do something i think because i cant use this appMy phone is HTC Sensation XL with one...

Regular

I am using spotify on my android phone for 3 or 4 months but spotify drains too much battery. I tried different roms different batteries still same. Spotify needsto do something i think because i can...

NAZO

Regular

1453 Views

7 replies

0 likes

  • 1453 Views
  • 7 replies
  • 0 likes

Solved!! Repeat button in Android App

Sorry for this question, but I've read a lot of answers, but I still can not find the solution. In the application for Android can not find the repeat button!! Reading in the network (and here on the fourm) it says to click the i button and in the op...

Regular

Sorry for this question, but I've read a lot of answers, but I still can not find the solution. In the application for Android can not find the repeat button!!   Reading in the network (an...

thenaturesounds

Regular

1884 Views

2 replies

0 likes

  • 1884 Views
  • 2 replies
  • 0 likes

Can't select songs to play

Do you have to have premium subscription in order to select a song you want to listen to? My only option is "shuffle play" and I only want to listen to the artist/album I selected

Newbie

Do you have to have premium subscription in order to select a song you want to listen to? My only option is "shuffle play" and I only want to listen to the artist/album I selected

Joe

Community Legend

1469 Views

1 replies

0 likes

selection
shuffle
  • 1469 Views
  • 1 replies
  • 0 likes

Re: Can't log in with the spotify app

this is on my galaxy s1 plus. I was able to use it a few days ago, however it was always in offline n mode. so I tried to log off and on again. I can log in if I use a browser or use the computer software. my username is 1128179971.

Casual Listener

this is on my galaxy s1 plus. I was able to use it a few days ago, however it was always in offline n mode. so I tried to log off and on again. I can log in if I use a browser or use the computer sof...

Bajin

Casual Listener

948 Views

6 replies

0 likes

  • 948 Views
  • 6 replies
  • 0 likes

Android Offline Mode

Hi; in offline mode while listening to music on my phone more than 3 - 4 songs in a row when the phone is standing skip, and I already miss playing music is moving one by one

Casual Listener

Hi; in offline mode while listening to music on my phone more than 3 - 4 songs in a row when the phone is standing skip, and I already miss playing music is moving one by one

Joe

Community Legend

722 Views

3 replies

0 likes

  • 722 Views
  • 3 replies
  • 0 likes

Predictive searching

Ive noticied on my friends Iphoe when they go to search something on spotify. As each letter is typed its suggests what it may be. Sort of the way google does it when you are searching the net. Rather than having to type out the whole band or song i ...

Newbie

Ive noticied on my friends Iphoe when they go to search something on spotify. As each letter is typed its suggests what it may be.    Sort of the way google does it when you are searchi...

Andrews32

Roadie

759 Views

2 replies

0 likes

  • 759 Views
  • 2 replies
  • 0 likes

can not log on to spotify via the facebook app

I use a sony neo which a android device version 2.3.4 - latest update. The app has been runing on the phone before, I swtiched to a sony z1 and that was no problem either, I sold the phone because it was simply big and am willing to use the Sony Neo ...

Visitor

I use a sony neo which a android device version 2.3.4 - latest update. The app has been runing on the phone before, I swtiched to a sony z1 and that was no problem either, I sold the phone because it...

Joe

Community Legend

813 Views

5 replies

0 likes

  • 813 Views
  • 5 replies
  • 0 likes

Offline Playlists skipping every 3-5 seconds during play

Hi All! I have been a Spotify Premium User almost from day one that it was available here in the states. I cancelled several other subscriptions and switched because no one else was able to consistently meet my expectations. I have convinced many of ...

Newbie

Hi All! I have been a Spotify Premium User almost from day one that it was available here in the states.  I cancelled several other subscriptions and switched because no one else was able to c...

Joe

Community Legend

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes