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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850298 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850298 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16792 Views
  • 3 replies
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  • 16792 Views
  • 3 replies
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Equalizer and audio effects on HTC Wildfire

Hello, I just update the new version of Spotify, on a 2.2.1 Android (no root). It's a HTC Wildfire smartphone. I can't access Equalizer and audio features, they don't appear in the Spotify's settings or the android's settings. Where could I find them...

  • Casual Listener
  • Hello,   I just update the new version of Spotify, on a 2.2.1 Android (no root). It's a HTC Wildfire smartphone.   I can't access Equalizer and audio features, they don't appear in ...
  • Zoloom
  • Casual Listener
  • 1190 Views
  • 2 replies
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  • 1190 Views
  • 2 replies
  • 0 likes

Samsung Infuse

I have a Samsung Infuse and it is stuck in ofline mode. it has always been in ofline mode.

  • Casual Listener
  • I have a Samsung Infuse and it is stuck in ofline mode. it has always been in ofline mode.
  • licenced
  • Community Legend
  • 258 Views
  • 3 replies
  • 0 likes
  • 258 Views
  • 3 replies
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Solved!! Tablet running Android 4.0.3 and Spotify Unlimited... have I to pay?

Hi everypone! I've used Unlimited for alomost 2 years now and I've just bought a tablet running Android 4.0.3. I've downloaded Spotify for it but when I want to use it via WiFi in the same way as I use it on my PC it asks me to something like downloa...

  • Newbie
  • Hi everypone! I've used Unlimited for alomost 2 years now and I've just bought a tablet running Android 4.0.3. I've downloaded Spotify for it but when I want to use it via WiFi in the same way...
  • user-removed
  • Not applicable
  • 1253 Views
  • 1 replies
  • 0 likes
  • 1253 Views
  • 1 replies
  • 0 likes

Premium - Deleting songs?

Hi, I got a question. Is it possible to delete songs you've downloaded at spotify from your mobile? My SD card is full and I can't find any mp3 files on my mobile. Help, please! Thx in advance.

  • Regular
  • Hi, I got a question. Is it possible to delete songs you've downloaded at spotify from your mobile? My SD card is full and I can't find any mp3 files on my mobile. Help, please! Thx in advance.
  • 232 Views
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  • 232 Views
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ICS lockscreen controls malfunction

Hi there! First off I tried looking through the board to see if I found someone with a similar issue, but could not find a post about it. However I did not have time to read every post, so apologies if this has already been brought up! I am running t...

  • Casual Listener
  • Hi there!   First off I tried looking through the board to see if I found someone with a similar issue, but could not find a post about it. However I did not have time to read every post, so...
  • cxc
  • Music Fan
  • 610 Views
  • 1 replies
  • 1 likes
  • 610 Views
  • 1 replies
  • 1 likes

Streaming Spotify to Stereo Equipment

Hi there, At the moment I run Spotify on my Windows laptop while streaming music to my stereo via an Apple Airport Express. Therefore I use 'AirFoil' sofware from Rogue Amoebe (2 seconds delay, unfortunately). Now, I think about buying a Google Nexus...

  • Casual Listener
  • Hi there,   At the moment I run Spotify on my Windows laptop while streaming music to my stereo via an Apple Airport Express. Therefore I use 'AirFoil' sofware from Rogue Amoebe (2 seconds...
  • cxc
  • Music Fan
  • 3259 Views
  • 3 replies
  • 2 likes
  • 3259 Views
  • 3 replies
  • 2 likes

Solved!! Need help

I can not download any playlists on any of my devices. I tried all of the troubleshooting. Still nothing. Can anyone help, please?

  • Music Fan
  • I can not download any playlists on any of my devices. I tried all of the troubleshooting. Still nothing. Can anyone help, please?
  • TitansAB
  • Music Fan
  • 480 Views
  • 13 replies
  • 0 likes
  • 480 Views
  • 13 replies
  • 0 likes

Multitasking with Spotify and Endomondo. Spotify drops out

I bought a new mobile a month ago. Xperia Go (ST27i) with Android 2.3.7. I choosed this mobile because its made for a lot of data capacity and is water proof and can be used outdoors in all kind of weather. (I live in Norway.....) The main apps am us...

  • Casual Listener
  • I bought a new mobile a month ago. Xperia Go (ST27i) with Android 2.3.7.   I choosed this mobile because its made for a lot of data capacity and is water proof and can be used outdoors ...
  • pentele
  • Regular
  • 1887 Views
  • 5 replies
  • 0 likes
  • 1887 Views
  • 5 replies
  • 0 likes

nothing but a blank all white or black screen while opening the newest Android release

Updated my app to the latest release last night. Seemed to be working fine for a few hours then this morning on my way to work after a reboot I get nothing but a blank all white or all black screen and it just freezes until i tap the home button. I'm...

  • Newbie
  • Updated my app to the latest release last night. Seemed to be working fine for a few hours then this morning on my way to work after a reboot I get nothing but a blank all white or all black screen a...
  • 493 Views
  • 0 replies
  • 0 likes
  • 493 Views
  • 0 replies
  • 0 likes

I lost my spotiy premium in 3 days....

So yeh, I recently bought spotify premium for a month and now after 3 days it's gone... Is there any way for me to contact Spotifys support and if so, please tell me how-.-

  • Casual Listener
  • So yeh, I recently bought spotify premium for a month and now after 3 days it's gone... Is there any way for me to contact Spotifys support and if so, please tell me how-.-
  • 180 Views
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  • 180 Views
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Spotify App

Hi I am new to Spotify and would like to know how to download the Spotify app to my android phone - - any help

  • Newbie
  • Hi I am new to Spotify and would like to know how to download the Spotify app to my android phone - - any help
  • Goodman
  • Spotify Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
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Audio Effects

In the new version (0.5.3.56) i'm trying to start the new Audio Effects panel in settings, but when i do so the whole app crashes. I'm on ICS Sony Xperia Arc. The feature is for ICS so it should work. Someone else having this?

  • Music Fan
  • In the new version (0.5.3.56) i'm trying to start the new Audio Effects panel in settings, but when i do so the whole app crashes. I'm on ICS Sony Xperia Arc. The feature is for ICS so it should work...
  • pelm
  • Music Fan
  • 763 Views
  • 1 replies
  • 0 likes
  • 763 Views
  • 1 replies
  • 0 likes

witch app do I need to stream music from androidphone to airport express?

Hi, Can anybody tell me how to stream music from my android samsung telephone to an airport express? Witch app do I need? Thank you Adriaan.

  • Newbie
  • Hi, Can anybody tell me how to stream music from my android samsung telephone to an airport express? Witch app do I need?   Thank you Adriaan.
  • Dré
  • Casual Listener
  • 614 Views
  • 1 replies
  • 1 likes
  • 614 Views
  • 1 replies
  • 1 likes

Downloading playlists over wifi

When I am at home, I always connect to my wifi as to not chew up my data plan on my phone. What I want to know is if I am connected to my wifi and I download a playlist (to play in offline mode), does the playlist get downloaded over wifi or my mobil...

  • Casual Listener
  • When I am at home, I always connect to my wifi as to not chew up my data plan on my phone.   What I want to know is if I am connected to my wifi and I download a playlist (to play in offline mod...
  • licenced
  • Community Legend
  • 869 Views
  • 1 replies
  • 0 likes
  • 869 Views
  • 1 replies
  • 0 likes

Spotify needs a "offline only on 3G option"

When checking phone bills I just realised my son had gone well over his data limit (costing £10-£15 extra) this month by accidentally leaving spotify online. Both he and I have a spotify premium subscription and love the service, but also tend to rep...

  • Music Fan
  • When checking phone bills I just realised my son had gone well over his data limit (costing £10-£15 extra) this month by accidentally leaving spotify online. Both he and I have a spotify premium subs...
  • licenced
  • Community Legend
  • 1075 Views
  • 1 replies
  • 2 likes
  • 1075 Views
  • 1 replies
  • 2 likes

Solved!! Playlists Grouped as "itunes"

For some reason a bunch of my playlists show up on my Android phone in an itunes subfolder. This is not a big deal but it's irritating. Does anybody know why they are grouped this way and can it be changed to just a regular list. They definitly are n...

  • Casual Listener
  • For some reason a bunch of my playlists show up on my Android phone in an itunes subfolder. This is not a big deal but it's irritating. Does anybody know why they are grouped this way and can it be c...
  • hbdaly
  • Casual Listener
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

Solved!! Spotify wont start on Android

When we try to open spotify, following message on display. " The program Spotify(prosess com.spotify.mobile.android.ui) has unexpected stopped. Try again" We have problems with: Samsung Galaxy S(Fastware: 2.3.3,model GT-I9000) HTC Sense and HTC Desir...

  • Newbie
  • When we try to open spotify, following message on display. " The program Spotify(prosess com.spotify.mobile.android.ui) has unexpected stopped. Try again" We have problems with: Samsung Galaxy S(Fa...
  • David
  • Spotify Legend
  • 2254 Views
  • 17 replies
  • 0 likes
  • 2254 Views
  • 17 replies
  • 0 likes

Switching to iPhone?

I am curious to know how many Spotify users have switched or will switch to iPhone, solely for a working Spotify app?Could Spotify be conspiring with Apple to pull Android users away?

  • Roadie
  • I am curious to know how many Spotify users have switched or will switch to iPhone, solely for a working Spotify app? Could Spotify be conspiring with Apple to pull Android users away?
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Spotify not syncing on android SGSII and SGSIII, generally unreliable nad not much value

I've been having this issue for months and I am pretty much at the end of my patience for this. At first I thought it might be just that my SGSII was very mature and running with loads of other services. But on getting a brand new SGSIII I downloaded...

  • Casual Listener
  • I've been having this issue for months and I am pretty much at the end of my patience for this.   At first I thought it might be just that my SGSII was very mature and running with loads of ...
  • Richard
  • Roadie
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Samsung S3 - Can you stream music via AllShare Cast??

Hi everyone, I currently have an iphone that I am able to stream spotify wirelessly over the airplay network. I have just bought a Samsung S3 and wonder if you can do the same using AllShare cast. Does anyone know or are they currently running it? Th...

  • Newbie
  • Hi everyone,   I currently have an iphone that I am able to stream spotify wirelessly over the airplay network.   I have just bought a Samsung S3 and wonder if you can do the same u...
  • neo-x
  • Community Legend
  • 3217 Views
  • 1 replies
  • 0 likes
  • 3217 Views
  • 1 replies
  • 0 likes