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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375951 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7544 Views

0 replies

7 likes

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Only shuffle mode :(

Hello!I am free Spotify user. I have Huawei Media Pad FHD tablet. On such device I should be able to listen my library without litimit. However I have only the "shuffle mode". I don't know how to change it

Casual Listener

Hello! I am free Spotify user. I have Huawei Media Pad FHD tablet. On such device I should be able to listen my library without litimit. However I have only the "shuffle mode". I don't know how to...

ms87

Casual Listener

474 Views

2 replies

0 likes

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spotify extremely slow on Samsung Galaxy S 3

Recently, Spotify on my Samsung Galaxy S3 is extremely slow. Having a fast Wifi connection (VDSL 50), it takes sometimes minutes only to load a playlist, sometimes ist does not work at all, so i have to restart spotify and try again. streaming music ...

Casual Listener

Recently, Spotify on my Samsung Galaxy S3 is extremely slow. Having a fast Wifi connection (VDSL 50), it takes sometimes minutes only to load a playlist, sometimes ist does not work at all, so i have...

janberlin74

Casual Listener

971 Views

7 replies

0 likes

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Empty Albums?

Spotify just updated on my phone and after that some of the albums looks empty. But when I search a track from an empty looking album it plays. Screenshot: http://imgur.com/LHQ4Wf9

Regular

Spotify just updated on my phone and after that some of the albums looks empty. But when I search a track from an empty looking album it plays. Screenshot: http://imgur.com/LHQ4Wf9

Joe

Community Legend

956 Views

1 replies

0 likes

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Samsung S3 only works with wifi

Every time I have wifi spotify works great, once I disconnected it does not work , it says that dont have connection to internet, but all the apps work very good

Newbie

Every time I have wifi spotify works great, once I disconnected it does not work , it says that dont have connection to internet, but all the apps work very good

Josh

Community Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
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Devastated - Playlists gone!!

I am new to Spotify. I made an account to help me find songs I'd like to play at my upcoming wedding. Not knowing anything about Spotify, I thought it was totally normal to be able to search for and then play songs not on shuffle and to make playlist...

Casual Listener

I am new to Spotify. I made an account to help me find songs I'd like to play at my upcoming wedding. Not knowing anything about Spotify, I thought it was totally normal to be able to search for and ...

sltand02

Casual Listener

392 Views

2 replies

0 likes

  • 392 Views
  • 2 replies
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There is no new "shuffle play" button (either in albums or playlists)

I am a free Spotify user on a Samsung Infuse (Froyo 2.2.1) phone. The new features added to spotify allowing for playlists and albums to be shuffled and played for free do not show up on my phone at all. I followed the troubleshooting instructions, b...

Regular

I am a free Spotify user on a Samsung Infuse (Froyo 2.2.1) phone. The new features added to spotify allowing for playlists and albums to be shuffled and played for free do not show up on my phone at ...

mika123

Casual Listener

1411 Views

8 replies

0 likes

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Android #nowplaying

Hello! How can i share music with nowplaying hashtag on my Android phone?

Newbie

Hello! How can i share music with nowplaying hashtag on my Android phone?

Josh

Community Legend

465 Views

1 replies

0 likes

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  • 1 replies
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Spotify won't let me use free spotify on my tablet after 48 hour premium trial

I have an archos 101 internet tablet. I downloaded the app from the play store and it immediately gave me the 48 hour free trial. Now that is over it won't let me do anything it just says that I need premium to be able to use spotify. It's so frustra...

Regular

I have an archos 101 internet tablet. I downloaded the app from the play store and it immediately gave me the 48 hour free trial. Now that is over it won't let me do anything it just says that I need...

Joe

Community Legend

2039 Views

14 replies

0 likes

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Solved!! sub categories missing on browse feature

I used to be able to browse to sub categories (ex: Club > Techno ) in browse by tapping the drop down box at the top. This is just text now, so i can't open it and filter - I just get a list of all. Does anyone know where it went? Using Galaxy S3

Casual Listener

I used to be able to browse to sub categories (ex: Club > Techno ) in browse by tapping the drop down box at the top. This is just text now, so i can't open it and filter - I just get a list of al...

Joe

Community Legend

914 Views

5 replies

0 likes

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Check here if you have Problems with Spot sync, playlists and offline mode !

I have been playing around with spotify a bit, And I was so furious about this annoying problem that I started to go through this problem bit by bit! The solution that's working for me was this. I completely starting to pick out everything that my Sa...

Casual Listener

I have been playing around with spotify a bit,  And I was so furious about this annoying problem that I started to go through this problem bit by bit! The solution that's working for me was t...

norlen666

Casual Listener

364 Views

1 replies

0 likes

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  • 1 replies
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Download button is gone?

Hello everyone, ive got spotify premium. The first day i downloaded a tracklist, wich worked good. But now the download button is gone, even if i press and hold location of the album it wont download or say anything about downloading. Also, my downlo...

Regular

Hello everyone,   ive got spotify premium. The first day i downloaded a tracklist, wich worked good. But now the download button is gone, even if i press and hold location of the album it wo...

Adam

Roadie

2665 Views

8 replies

0 likes

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Unable To Play Songs From My Playlists On My Tablet

"Spotify is now free on mobile and tablet! It's time to play everywhere for free! On mobile, you can listen to artists, albums and playlists in shuffle mode. On tablet, you can play any song you want, any time you like." I downloaded the Spotify app....

Newbie

"Spotify is now free on mobile and tablet!  It's time to play everywhere for free!  On mobile, you can listen to artists, albums and playlists in shuffle mode.  On tablet, you can play...

Joe

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Synching new songs added to playlists

I have 1 playlist downloaded for offline listening. If I go back online and add a new song to the playlist, does it automatically synch and download the next time I connect to wifi, or do I have to manually re-synch the entire playlist again? Also, i...

Music Fan

I have 1 playlist downloaded for offline listening.  If I go back online and add a new song to the playlist, does it automatically synch and download the next time I connect to wifi, or do I hav...

Joe

Community Legend

374 Views

2 replies

0 likes

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Question about Offline Mode

If I download a playlist for Offline listening, does that mean it will automatically play the downloaded version of the song by default even when I'm connected to the network? I want to make sure it is not using my data plan if the song is already do...

Music Fan

If I download a playlist for Offline listening, does that mean it will automatically play the downloaded version of the song by default even when I'm connected to the network?  I want to make su...

Peter__

Community Legend

318 Views

1 replies

0 likes

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Solved!! Download Spotify-made playlists?

Having trouble finding the answer to this question using the search tool. Is it posible to download the pre-made playlists for offline use? I'm new to Spotify (have 30 day Premium trial, plan on purchasing once 30 days are up) and for now I've just b...

Casual Listener

Having trouble finding the answer to this question using the search tool. Is it posible to download the pre-made playlists for offline use? I'm new to Spotify (have 30 day Premium trial, plan on purc...

Joe

Community Legend

2945 Views

5 replies

0 likes

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Spotify Jan 2014 Android Tablet App for Kindle Fire HD

Hi, Does anyone know where can I download the Spotify Jan 2014 Android Tablet App for Kindle Fire HD?(NOT the phone version of the app, which only works in the shuffle playing mode). Unfortunately, Google Play cannot be installed in unrooted Kindle F...

Casual Listener

Hi, Does anyone know where can I download the Spotify Jan 2014 Android Tablet App for Kindle Fire HD?(NOT the phone version of the app, which only works in the shuffle playing mode). Unfortu...

Peter__

Community Legend

746 Views

3 replies

0 likes

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Solved!! New Collection Feature - Download Request

I'm loving the new Collection feature that randomly appeared in my Android app. I do have a request, that I realize may be planned for the future, as I realize the Collection is new and still likely being developed.Instead of only being able to downl...

Roadie

I'm loving the new Collection feature that randomly appeared in my Android app. I do have a request, that I realize may be planned for the future, as I realize the Collection is new and still likely ...

callisto14

Casual Listener

3567 Views

20 replies

0 likes

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  • 20 replies
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Random pausing both streaming and downloaded songs on Android (driving me CRAZY)

AAARRRRGGGHHH! For about two months now, I cannot go ONE SONG without Spotify pausing the song I am listening to - for no reason. I have used Spotify for years now on my EVO 4G and EVO 4G LTE. Back in late December, this has really become an issue. F...

Casual Listener

AAARRRRGGGHHH!   For about two months now, I cannot go ONE SONG without Spotify pausing the song I am listening to - for no reason. I have used Spotify for years now on my EVO 4G and EVO 4...

user-removed

Not applicable

964 Views

3 replies

0 likes

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End last.fm scrobbling

This doesn't work and now with Last.fm's new YouTube only format (which is horrible), I don't want Spotify to keep trying and keep showing me error messages that it doesn't work. How can I unscrobble Last.fm?

Casual Listener

This doesn't work and now with Last.fm's new YouTube only format (which is horrible), I don't want Spotify to keep trying and keep showing me error messages that it doesn't work.  How can I unsc...

Peter__

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
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username or password incorrect

I have Spotify linked to my Sonos system , last night I was prompted to reauthenticate my spotify account, whilst doing this it asks for your spotify username and password but it keeps displaying wrong username or password entered so I can now no lon...

Casual Listener

I have Spotify linked to my Sonos system , last night I was prompted to reauthenticate my spotify account, whilst doing this it asks for your spotify username and password but it keeps displaying wro...

Peter__

Community Legend

857 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes