Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

black screen

black screen

Every time I try to run spotify on my Samsung Galaxy S4, all I get is a black screen with three white lines at the top left, which do nothing. That's it. And there seems to be no way to reach Spotify support. What now??

 

Thanks

Linda

Reply
2 Replies

Have you tried deleting and re-installing the app? This is actually the ideas forum, so if you tried that and it's not working, you should ask your question in this forum: Android Help Forum

As mentioned, we should rather check this in the Android forum. I've moved it over here. 😉

Do you still have those problems or did re-installing solve the issue?

Suggested posts