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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107453 Views

26 replies

3 likes

  • 107453 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217401 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217401 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571581 Views

79 replies

3 likes

  • 571581 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470818 Views

577 replies

40 likes

Account
Free
  • 470818 Views
  • 577 replies
  • 40 likes

Can't add song to queue

PlanPremiumCountryRomaniaDeviceSamsung Galaxy S24Operating SystemAndroid 14My Question or IssueWhen I try to add a song to the queue the bottom sheet just closes after I press the button and the song is actually not added.

Visitor

Plan Premium Country Romania Device Samsung Galaxy S24 Operating System Android 14 My Question or Issue When I try to add a song to the queue the bottom sheet just closes after I press the b...

4 Views

0 replies

0 likes

  • 4 Views
  • 0 replies
  • 0 likes

Getting (visual) ads in the app, despite premium.

PlanPremiumCountrythe Netherlands DeviceLagenio Eagle proOperating SystemAndroid 16 My Question or IssueI sometimes get ads in the Android app, despite my premium subscription. It is only the visual full screen banner type, the annoying kind that you...

Regular

Plan Premium Country the Netherlands  Device Lagenio Eagle pro Operating System Android 16   My Question or Issue I sometimes get ads in the Android app, despite my premium subscr...

3 Views

0 replies

0 likes

"android"
"Premium"
Ads
  • 3 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however. ...

Fsanchez101

Visitor

571581 Views

79 replies

3 likes

  • 571581 Views
  • 79 replies
  • 3 likes

Superuser Contribution [Android Auto] Back button not working. Bricking the app.

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 10, 2018 Acura TLXOperating SystemAndroid 16 My Question or IssueFor the past week or so, the Spotify app while using Android Auto in my 2018 Acura TLX has not been working correctly. The problem seem...

Regular

Plan Premium Country United States Device Google Pixel 10, 2018 Acura TLX Operating System Android 16   My Question or Issue For the past week or so, the Spotify app while using Androi...

nairsandeep8688

Newbie

1836 Views

13 replies

2 likes

Acura
android auto
auto
  • 1836 Views
  • 13 replies
  • 2 likes

Superuser Contribution App hangs on a black screen upon trying to load the app with no internet connection / Airplane mode

When I am away from cellular service / WiFi or on airplane mode, sometimes the app gets stuck on a black screen while trying to open it. Closing the app and reopening it does not fix the issue because the app is trying to connect to the internet firs...

Casual Listener

When I am away from cellular service / WiFi or on airplane mode, sometimes the app gets stuck on a black screen while trying to open it. Closing the app and reopening it does not fix the issue becaus...

Dessi

Moderator

216 Views

7 replies

0 likes

  • 216 Views
  • 7 replies
  • 0 likes

"Find playlist" not shown after tapping the Like button; need to swipe up

Spotify Android v9.1.64.1676 Plan Premium Country USA Device Samsung Galaxy Z Fold 7 Operating System Android 16 Reproduction steps 1. Play a song 2. Tap the button 3. Notice how the "Find playlist" input box is not visibble 4. Swipe the list of play...

Music Fan

Spotify Android v9.1.64.1676   Plan Premium Country USA   Device Samsung Galaxy Z Fold 7 Operating System Android 16   Reproduction steps 1. Play a song 2. ...

28 Views

0 replies

0 likes

  • 28 Views
  • 0 replies
  • 0 likes

Superuser Contribution Repetative advertisements and shuffle function.

PlanFree, have used premium for yearsCountryNetherlandsDeviceSamsung galaxy S24 / Windows 11 Operating System Android 16 and windows 11 My Question or IssueThe shuffle function doesn't seem to work, it plays my liked songs in the same order everytime...

Regular

  Plan Free, have used premium for years Country Netherlands Device Samsung galaxy S24 / Windows 11  Operating System  Android 16 and windows 11   My Question or Issue ...

10323

Regular

3256 Views

15 replies

0 likes

  • 3256 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution "Spotify is trying to play..." Notification

PlanPremiumCountryTurkeyDeviceSamsung Galaxy A71Operating SystemAndroid 10 My Question or IssueSteps to reproduce the issue: 1. Open Spotify2. "Spotify is trying to play..." notification appears immediately.3. Head back to Android's home screen.4. Th...

Music Fan

Plan Premium Country Turkey Device Samsung Galaxy A71 Operating System Android 10   My Question or Issue Steps to reproduce the issue:   1. Open Spotify 2. "Spotify is trying t...

harbin

Regular

94525 Views

53 replies

3 likes

  • 94525 Views
  • 53 replies
  • 3 likes

Connection unstable when use anker soundcore bluetooth earphone

PlanFree/PremiumCountryIndonesiaDevicePoco X7 ProOperating SystemAndroid 16 My Question or IssueHello.Is there anyone in here have unstable connection with anker soundcore earphone bluetooth? My earphone had this thing, first i'm using anker soundcor...

Visitor

Plan Free/Premium Country Indonesia Device Poco X7 Pro Operating System Android 16   My Question or Issue Hello. Is there anyone in here have unstable connection with anker soundcore ...

11 Views

0 replies

0 likes

Possible Bug
Question
  • 11 Views
  • 0 replies
  • 0 likes

Superuser Contribution Application slowness

PlanPremiumCountryEUDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueHello,Since May, 10 the application on my phone works extremely slow. Music is played ok, except sometimes next track is loading ~5 seconds, but it takes to load any ...

Regular

Plan Premium Country EU Device Samsung Galaxy Operating System Android   My Question or Issue Hello, Since May, 10 the application on my phone works extremely slow. Music is played ok...

Boss_Man

Casual Listener

859 Views

11 replies

0 likes

  • 859 Views
  • 11 replies
  • 0 likes

Superuser Contribution TV going ambient and then turn off during playing Spotify

PlanFamily premiumCountrySlovakiaDeviceSony Bravia 9Operating SystemGoogle TV My Question or IssueDuring listening to Spotify app on TV, TV is going into screensaver ambient mode after few minutes, and then turning off based on no activity timing set...

Newbie

Plan Family premium Country Slovakia Device Sony Bravia 9 Operating System Google TV   My Question or Issue During listening to Spotify app on TV, TV is going into screensaver ambient ...

LeeF3

Visitor

142 Views

2 replies

0 likes

  • 142 Views
  • 2 replies
  • 0 likes

New phone, no Spotify content

PlanPremiumCountryaustraliaSamsung mobileOperating SystemAndroid My Question or IssueI have lost my Spotify library on a new phone, I seem to be locked out of my premium account on both my old and new android phones and so can’t access my music. In a...

Visitor

Plan Premium Country australia Samsung mobile Operating System Android   My Question or Issue I have lost my Spotify library on a new phone, I seem to be locked out of my premium accoun...

Billy-J

Spotify Star

17 Views

1 replies

0 likes

  • 17 Views
  • 1 replies
  • 0 likes

Music crossfade with Xiaomi 15T not possible

Plan: PremiumCountry: GermanyDevice: Xiaomi 15TOperating System: Xiaomi HyperOS 3.0.304.0 / Android 16 My Question or Issue: It's not possible to activate the music crossfade

Newbie

Plan: Premium Country: Germany Device: Xiaomi 15T Operating System: Xiaomi HyperOS 3.0.304.0 / Android 16   My Question or Issue: It's not possible to activate the ...

Amay

Spotify Star

21 Views

1 replies

0 likes

  • 21 Views
  • 1 replies
  • 0 likes

Superuser Contribution The Spotify widget displays a black screen.---BUGID:11549682

PlanFreeCountryIndiaDeviceOneplus15Operating SystemAndroid 17 My Question or Issue【Operation Procedure】Add the Spotify widgetReturn to the Home screen and observe the Spotify widget.【Actual Result】The Spotify widget displays a black screen【Expected R...

Regular

Plan Free Country India Device Oneplus15 Operating System Android 17   My Question or Issue 【Operation Procedure】 Add the Spotify widget Return to the Home screen and observe the Spo...

Gulerin

Regular

141 Views

2 replies

0 likes

  • 141 Views
  • 2 replies
  • 0 likes

Superuser Contribution 2 issues

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy s25 UltraOperating SystemAndroidOne UI 8.5 My Question or IssueI have 2 issuesI have a Sonoro Relax. Bluetooth connection is unstanble. It quits after 15 minutes or so. But it offers an option to conn...

Casual Listener

Plan Premium Country Netherlands Device Samsung Galaxy s25 Ultra Operating System AndroidOne UI 8.5   My Question or Issue I have 2 issues I have a Sonoro Relax. Bluetooth connection ...

Vasil

Moderator

76 Views

3 replies

0 likes

  • 76 Views
  • 3 replies
  • 0 likes

Superuser Contribution Equalizer and system audio effects not working

Hello, everyone. I am experiencing a very annoying problem. I have always used an external equalizer for my cell phone, and until this morning everything was working perfectly. Now Spotify seems to be managing the audio all by itself, and neither the...

Regular

Hello, everyone. I am experiencing a very annoying problem. I have always used an external equalizer for my cell phone, and until this morning everything was working perfectly. Now Spotify seems to b...

haydenclark727252571

Newbie

3157 Views

11 replies

2 likes

eq
Equalizer
poweramp
wavelet
  • 3157 Views
  • 11 replies
  • 2 likes

Solved!!Superuser Contribution Let me permanently disable Smart Shuffle

Plan: PremiumCountry: USADevice: Pixel 3xl I do not want to use Smart Shuffle, at all, ever. For the past few months it has been screwing up my Liked Songs and it is extremely annoying. When I turn off shuffle because I am in a block of songs I want ...

Newbie

Plan: Premium Country: USA Device: Pixel 3xl   I do not want to use Smart Shuffle, at all, ever. For the past few months it has been screwing up my Liked Songs and it is extremely annoying. ...

GetRidOfSmartShufle

Visitor

148706 Views

167 replies

839 likes

  • 148706 Views
  • 167 replies
  • 839 likes

Superuser Contribution HyperOs Widget Bug: rewind / fast forward buttons missing for podcasts

Xiaomi Redmi 13 Hyper OS Spotify Premium Germany No skip Option with actual Spotify widget in start Screen and in notitication window. Obviously im Not the only one. Please fix it. Fast. Other Users from Germany with Same Problem in a Android Forum: ...

Regular

Xiaomi Redmi 13 Hyper OS Spotify Premium  Germany    No skip Option with actual Spotify widget in start Screen and in notitication window. Obviously im Not the only one....

tobas2

Newbie

8108 Views

25 replies

2 likes

  • 8108 Views
  • 25 replies
  • 2 likes

Superuser Contribution The App Crashes when in offline Modus, going to privacy and social settings

Found a bug in the app. I encountered an error in the Spotify app: I went to the "Privacy and Social" settings, and the app crashed when I scrolled down. I was in offline mode.Spotify Premium Phone: Xiaomi redmi Note 15 Phone region: Hungary;Spotify ...

Newbie

Found a bug in the app. I encountered an error in the Spotify app: I went to the "Privacy and Social" settings, and the app crashed when I scrolled down. I was in offline mode. Spotify Premium ...

Joan

Moderator

20 Views

1 replies

0 likes

bug
  • 20 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android app showing blank window only

PlanPremiumCountryUSADeviceChromebookOperating SystemCurrent Chrome My Question or IssueMy son is using the Spotify app on his chrome book in a child account that has parental controls enabled.All websites are blocked, except those in a white list. S...

Regular

Plan Premium Country USA Device Chromebook Operating System Current Chrome   My Question or Issue My son is using the Spotify app on his chrome book in a child account that has parenta...

Vinny945

Regular

6906 Views

10 replies

0 likes

  • 6906 Views
  • 10 replies
  • 0 likes