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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 29740 Views
  • 60 replies
  • 24 likes
  • 29740 Views
  • 60 replies
  • 24 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871307 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871307 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24930 Views
  • 3 replies
  • 0 likes
  • 24930 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle turn on by itself when connected to car.

When connected to car spotify gets crazy, at first no matter the status of shuffle it turns it on by itself. The second matter is that sometimes the music stops playing for seconds and gets back but with the shuffle turn on again. Also when skip or p...

  • Casual Listener
  • When connected to car spotify gets crazy, at first no matter the status of shuffle it turns it on by itself. The second matter is that sometimes the music stops playing for seconds and gets back but ...
  • Drurpp
  • Casual Listener
  • 59 Views
  • 2 replies
  • 0 likes
  • 59 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify doesn't automatically switch to car mode

I am using Spotify on my car's android head unit. I've set it up to always go into car mode (settings -> switch to car mode -> always). However, after I reopen the app, it's back into the normal mode and it doesn't even prompt me to switch to car mod...

  • Regular
  • I am using Spotify on my car's android head unit. I've set it up to always go into car mode (settings -> switch to car mode -> always). However, after I reopen the app, it's  back into the...
  • AlexandraM26
  • Visitor
  • 12419 Views
  • 21 replies
  • 0 likes
  • Car
  • 12419 Views
  • 21 replies
  • 0 likes

Superuser Contribution "You're still connected..." Notification needs to stop

I'm listening to Spotify via my desktop PC. Spotify on my phone tells me every few minutes that I'm still connected to my desktop PC. I know I am. That's what I want Can I disable this notification?

  • Newbie
  • I'm listening to Spotify via my desktop PC. Spotify on my phone tells me every few minutes that I'm still connected to my desktop PC. I know I am. That's what I want  Can I disable this notific...
  • Ed115
  • Visitor
  • 1825 Views
  • 8 replies
  • 13 likes
  • 1825 Views
  • 8 replies
  • 13 likes

Superuser Contribution Song restarting midway on repeat one

PlanPremium CountryCanada DeviceGalaxy Z Fold 5, Galaxy Tab S8+, Windows PCOperating System(Android 14 OneUI 6.1, Windows 11 N) My Question or IssueIt seems that a recent and previously "Fixed" bug has come back. When setting songs to repeat one, son...

  • Newbie
  • Plan Premium  Country Canada   Device Galaxy Z Fold 5, Galaxy Tab S8+, Windows PC Operating System (Android 14 OneUI 6.1, Windows 11 N)   My Question or Issue It seems that...
  • janinecasemiro
  • Visitor
  • 103 Views
  • 2 replies
  • 0 likes
  • 103 Views
  • 2 replies
  • 0 likes

Android app crashes after first song 'Liked Songs'

PlanPremiumCountryNetherlandsDeviceOnePlus 8T Operating SystemAndroid 14/ OxygenOS14 My Question or IssueWhen playing my 'Liked Songs'. After the first song, the app crashes (possibly in combination with deselecting the (default on my device) Shuffle...

  • Newbie
  • Plan Premium Country Netherlands Device OnePlus 8T   Operating System Android 14/ OxygenOS14   My Question or Issue When playing my 'Liked Songs'. After the first song, the app c...
  • 28 Views
  • 0 replies
  • 0 likes
  • 28 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify loads twice

PlanPremiumCountryCanadaDeviceSamsung s10eOperating SystemAndroid 12 My Question or IssueSteps to reproduce:1.Close spotify (do not leave running in background)2. Open spotify Actual result:Spotify loads twiceExpected result:Spotify loads once

  • Regular
  • Plan Premium Country Canada Device Samsung s10e Operating System Android 12   My Question or Issue Steps to reproduce: 1.Close spotify (do not leave running in background) 2. Open sp...
  • Vasil
  • Moderator
  • 89 Views
  • 3 replies
  • 0 likes
  • 89 Views
  • 3 replies
  • 0 likes

Downloaded songs won't play on offline mode

I have an Android phone and I have been struggling all day trying to get a downloaded playlist of 200+ songs to work on offline mode. It pulls up the song on offline mode, but the "downloaded" song refuses to play. This phone is fairly new and I have...

  • Casual Listener
  • I have an Android phone and I have been struggling all day trying to get a downloaded playlist of 200+ songs to work on offline mode. It pulls up the song on offline mode, but the "download...
  • DJBera
  • Newbie
  • 1250 Views
  • 4 replies
  • 5 likes
  • 1250 Views
  • 4 replies
  • 5 likes

Loop starts from where you leave the app

PlanPremium CountryHong Kong DeviceRedmi K50 Operating SystemXiaomi HyperOS My Question or IssueApparently, if you leave the app mid-song with loop enabled and re-enter it, the song restarts from where you leave the app.

  • Newbie
  • Plan Premium   Country Hong Kong    Device Redmi K50    Operating System Xiaomi HyperOS    My Question or Issue Apparently, if you leave the app mid-so...
  • 31 Views
  • 0 replies
  • 0 likes
  • 31 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music pausing frequently on Pixel 6

PlanPremiumCountryUKDevicePixel 6Operating SystemAndroid 12 My Question or IssueFor the past week or so music has been randomly pausing on my Pixel 6.- The app is not crashing, or closing, but the music just pauses.- This happens even if the screen i...

  • Casual Listener
  •   Plan Premium Country UK Device Pixel 6 Operating System Android 12   My Question or Issue For the past week or so music has been randomly pausing on my Pixel 6. - The app is n...
  • Gxyabcabc
  • Visitor
  • 13747 Views
  • 11 replies
  • 1 likes
  • Android
    Android 12
    Pixel 6
  • 13747 Views
  • 11 replies
  • 1 likes

Superuser Contribution Why only the home page can be displayed in the mobile client?

PlanPremiumCountryHongkongDeviceXiaomi MarbleOperating Systemandroid 14 My Question or IssueI cant connect to other pages. I tried switching networks,but it doesnt work.As shown in the picture, songs in the album cannot be displayed

  • Newbie
  • Plan Premium Country Hongkong Device Xiaomi Marble Operating System android 14   My Question or Issue I cant connect to other pages. I tried switching networks,but it doesnt work....
  • AlejaR
  • Moderator
  • 36 Views
  • 1 replies
  • 0 likes
  • 36 Views
  • 1 replies
  • 0 likes

Spotify songs randomly appearing on my always on display.

I have this weird thing on my OnePlus Nord 2T. Where songs will randomly appear on my always-on display. Even when I'm not listening to music. Does anyone know how to turn this off?PlanPremiumCountryUKDeviceOnePlus Nord 2TOperating SystemAndroid 14 M...

  • Regular
  • I have this weird thing on my OnePlus Nord 2T.  Where songs will randomly appear on my always-on display.  Even when I'm not listening to music.  Does anyone know how to turn this off?...
  • 39 Views
  • 0 replies
  • 0 likes
  • 39 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs don't load on mobile data

PlanPremiumCountryGermanyDeviceFairphone 3+Operating SystemAndroid 13 My Question or IssueHey there,since Saturday I am experiencing a very strange behaviour of the spotify app on my phone. It can only play music or load my playlists, when it is on w...

  • Casual Listener
  • Plan Premium Country Germany Device Fairphone 3+ Operating System Android 13   My Question or Issue Hey there, since Saturday I am experiencing a very strange behaviour of the spotify...
  • 1121905270
  • Newbie
  • 135 Views
  • 5 replies
  • 0 likes
  • 135 Views
  • 5 replies
  • 0 likes

Superuser Contribution Shuffle keeps turning itself off

PlanPremiumCountryUSADeviceOnePlus N20Operating SystemAndroid 12 My Question or IssueWhenever I select a new song/playlist or connect to Bluetooth with the app open, shuffle turns itself off and I have to turn it back on manually. It also sometimes (...

  • Roadie
  • Plan Premium Country USA Device OnePlus N20 Operating System Android 12   My Question or Issue Whenever I select a new song/playlist or connect to Bluetooth with the app open, shuffle ...
  • SierraMyst
  • Newbie
  • 89 Views
  • 2 replies
  • 0 likes
  • 89 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Premiums still getting ads?

PlanPremiumDeviceSamsung A71 My Question or IssueI have a Spotify Premium account, but Spotify is still playing ads in between music. I understand that there are ads for podcasts, but this is in Spotify Music. Any way how to fix it? I just recently r...

  • Regular
  • Plan Premium Device Samsung A71   My Question or Issue I have a Spotify Premium account, but Spotify is still playing ads in between music. I understand that there are ads for podcasts, bu...
  • Eni
  • Moderator
  • 166 Views
  • 6 replies
  • 0 likes
  • 166 Views
  • 6 replies
  • 0 likes

How is spotify so bad?

I have decided to try spotify for streaming music, not only listeniing to podcasts and the experience was infuriating! Nothing works, search function doesnt work at all, it pops up results completely unrelated to my search, even if I find the artist ...

  • Newbie
  • I have decided to try spotify for streaming music, not only listeniing to podcasts and the experience was infuriating! Nothing works, search function doesnt work at all, it pops up results completely...
  • 49 Views
  • 0 replies
  • 0 likes
  • 49 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics translation

I have known recently that there are translations of the lyrics and i wanna know what can i do to do that.And i guess this isnt available in windows at the moment but in android how do u do it?

  • Newbie
  • I have known recently that there are translations of the lyrics and i wanna know what can i do to do that. And i guess this isnt available in windows at the moment but in android how do u do it?
  • onrrpn
  • Visitor
  • 35344 Views
  • 19 replies
  • 4 likes
  • 35344 Views
  • 19 replies
  • 4 likes

Superuser Contribution Local files transferred from PC now unplayable (older ones still working?!)

Plan: PremiumCountry: UKDevice: Samsung S21 (syncing with Windows 10 PC)Operating System: Android 11 (syncing to Windows 10 PC) My Question or Issue:After syncing/downloading local tracks (from a desktop PC to phone via WiFi) to either a playlist or ...

  • Music Fan
  • Plan: Premium Country: UK Device: Samsung S21 (syncing with Windows 10 PC) Operating System: Android 11 (syncing to Windows 10 PC)    My Question or Issue: After syncin...
  • dangreen350z
  • Music Fan
  • 493 Views
  • 14 replies
  • 3 likes
  • 493 Views
  • 14 replies
  • 3 likes

Superuser Contribution Random albums on widget

why is it showing me random albums from artists ive never listened too instead of my usual playlists

  • Casual Listener
  • why is it showing me random albums from artists ive never listened too instead of my usual playlists
  • Joan
  • Moderator
  • 223 Views
  • 8 replies
  • 2 likes
  • 223 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution App doesn't work even with internet

Spotify just doesn't want to work. It displays "No internet connection" while both on phone data and wifi and I have to wait very long time (few minutes) for anything to load. I thought it was my device's problem but after changing to a new one the i...

  • Visitor
  • Spotify just doesn't want to work. It displays "No internet connection" while both on phone data and wifi and I have to wait very long time (few minutes) for anything to load. I thought it was my dev...
  • Frank_PMI
  • Visitor
  • 2084 Views
  • 7 replies
  • 5 likes
  • 2084 Views
  • 7 replies
  • 5 likes