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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196153 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196153 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537950 Views

78 replies

3 likes

  • 537950 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

443617 Views

565 replies

37 likes

Account
Free
  • 443617 Views
  • 565 replies
  • 37 likes

Spotify on car screen

Spotify app takes ages to open on car screen when i click on a song it keeps loading for almost a minute before starting I've opened YouTube music and other app on my screen they all work perfectly, its a new issue btw Spotify used to work smoothly b...

Newbie

Spotify app takes ages to open on car screen when i click on a song it keeps loading for almost a minute before starting I've opened YouTube music and other app on my screen they all work perfectly, ...

12 Views

0 replies

0 likes

  • 12 Views
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Superuser Contribution Playlist order changed in Android Auto

Plan Premium Country USA Device (Pixel 7) Operating System (Android 16) My Issue When I first paired my phone to my car and accessed the Your Episodes playlist, it would show up on the Android Auto GUI in the order I selected on my phone: release dat...

Casual Listener

Plan Premium Country USA Device (Pixel 7) Operating System (Android 16)   My Issue When I first paired my phone to my car and accessed the Your Episodes playlist, it would sh...

skiguywr

Casual Listener

3254 Views

25 replies

5 likes

  • 3254 Views
  • 25 replies
  • 5 likes

Solved!! [Android] How do I put a podcast on loop?

I was listening to a short podcast and I wanted it to be on loop but there was no "Loop" button. What do I do?

Visitor

I was listening to a short podcast and I wanted it to be on loop but there was no "Loop" button. What do I do?

alesnadro

Newbie

41874 Views

5 replies

14 likes

Android
  • 41874 Views
  • 5 replies
  • 14 likes

Superuser Contribution Choose between Google Cast and Spotify Connect

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify connect for couple of years now. Recently it stopped working - only google cast...

Regular

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16   My Question or Issue I've been using spotify to stream to my NAD C338 via spotify c...

BEv2828

Casual Listener

66738 Views

318 replies

63 likes

Android
google cast
receiver
spotify connect
  • 66738 Views
  • 318 replies
  • 63 likes

Unable to switch to video on the TV app (Google TV/Roku);trying to switch back after breaks playback

PlanPremiumCountryCanadaDevicesTested on both TCL QM7K and Roku Streaming Stick Plus 3830CAOperating SystemTCL QM7K: Android TV OS 14Roku Stick: Roku OS 15.2Spotify app is up to date on all devices My Question or IssueFor the past few months, music v...

Casual Listener

Plan Premium Country Canada Devices Tested on both TCL QM7K and Roku Streaming Stick Plus 3830CA Operating System TCL QM7K: Android TV OS 14 Roku Stick: Roku OS 15.2 Spotify app is up to dat...

21 Views

0 replies

0 likes

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Solved!!Superuser Contribution Google assistant plays alternative versions of songs such as remixes

When I try and play songs on Android using Google Assistant i get non studio versions. For example, if I ask for Diamonds by Rhianna I instead get a incredibly explicit song with Kayne West rapping for about a minute (it's a remix) instead of the exp...

Regular

When I try and play songs on Android using Google Assistant i get non studio versions. For example, if I ask for Diamonds by Rhianna I instead get a incredibly explicit song with Kayne West rapping f...

eaf1829

Casual Listener

23154 Views

88 replies

9 likes

  • 23154 Views
  • 88 replies
  • 9 likes

Solved!!Superuser Contribution Something went wrong error message

My Question or IssueSpotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "Something went wrong, Spotify closed because this app ...

Newbie

My Question or Issue Spotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "S...

r4vrr4t

Visitor

45937 Views

105 replies

1 likes

"Bug"
andriod
App doesn’t work
  • 45937 Views
  • 105 replies
  • 1 likes

Superuser Contribution Spotify Android app broken after recent redesign update on Pixel 7 Pro (Android 16)

PlanFreeCountryFinlandDeviceGoogle Pixel 7 ProOperating SystemAndroid 16 stable (CP1A.260405.005)My Question or IssueSpotify versions tested: latest 9.1.x, older 9.0.x and 8.9.x APKsIssue started immediately after the recent Spotify redesign/update (...

Visitor

Plan Free Country Finland Device Google Pixel 7 Pro Operating System Android 16 stable (CP1A.260405.005) My Question or Issue Spotify versions tested: latest 9.1.x, older 9.0.x and 8.9.x APK...

OscarDC

Moderator

618 Views

3 replies

1 likes

  • 618 Views
  • 3 replies
  • 1 likes

Spotify won't let me on the home page, and deleted all my music

PlanFreeCountryUSASamsung Operating SystemAndroid Oreo My Question or IssueWhen I get into spotify, it says there is something wrong with the homepage and when I press restart it just does it again. Also, when I go to my music, everything is gone, li...

Newbie

Plan Free Country USA Samsung  Operating System Android Oreo   My Question or Issue When I get into spotify, it says there is something wrong with the homepage and when I pres...

Amay

Spotify Star

30 Views

1 replies

0 likes

  • 30 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song DNA reporting: buttons are not clickable

When attempting to report Song DNA "Data Sources", the "Song credits >", "Samples or covers >" & "Something else >" are not responding to being clicked/tapped thus preventing any song data bug report from being made. Fix it asap! Spotify version: 9.1...

Casual Listener

When attempting to report Song DNA "Data Sources", the "Song credits >", "Samples or covers >" & "Something else >" are not responding to being clicked/tapped thus preventing any song da...

Joan

Moderator

30 Views

1 replies

0 likes

  • 30 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Android App Logo can't be changed

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The app icon was changed today to a hideous discoball inconsistent with everything else on t...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Joan

Moderator

473 Views

3 replies

0 likes

  • 473 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify starts and stops after a couple of seconds

PlanPremiumCountryUKDevicePixel 10Operating SystemAndroid 16 My Question or Issue I had first had this problem on my old Pixel 3, but now it has returned with a vengeance to my new phone. I think the play button still shows the play icon after it has...

Casual Listener

  Plan Premium Country UK Device Pixel 10 Operating System Android 16   My Question or Issue   I had first had this problem on my old Pixel 3, but now it has returned ...

Joan

Moderator

543 Views

4 replies

0 likes

  • 543 Views
  • 4 replies
  • 0 likes

Superuser Contribution All playlists and albums empty

PlanFreeCountrySpainDeviceFairphone 5Operating SystemAndroid 15 My Question or IssueI have never been on Premium. Yet, I was able to listen to the music with adds. Today, absolutely all playlists and albums got empty. Is Spotify no longer freemium? O...

Newbie

Plan Free Country Spain Device Fairphone 5 Operating System Android 15   My Question or Issue I have never been on Premium. Yet, I was able to listen to the music with adds. Today, abs...

AlejaR

Moderator

32 Views

1 replies

0 likes

  • 32 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wont load/Something went wrong

PlanPremium CountryAustralia Operating systemSamsung A15 My question or issueSo ive been using the app for a long time, never had many issues. But after the last update, my spotify app wont load anything. It keeps popping up with 'something went wron...

Casual Listener

Plan Premium   Country Australia   Operating system Samsung A15   My question or issue So ive been using the app for a long time, never had many issues. But after the last up...

Yordan

Moderator

1949 Views

18 replies

1 likes

  • 1949 Views
  • 18 replies
  • 1 likes

Superuser Contribution Progress Bar Not Moving

Hello. When playing songs, the progress bar is not moving. I've attached a screenshot to show this. Has anyone else experienced this? Thanks.Steven.

Regular

Hello.   When playing songs, the progress bar is not moving. I've attached a screenshot to show this.   Has anyone else experienced this?     Thanks. Steven.

stevenfenton1982

Regular

588 Views

7 replies

0 likes

  • 588 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify constantly crashing

I've been having an issue with spotify constantly crashing for months on android. This doesn't happen when playing on my laptop. I'll be listening to a song or podcast and it will crash and when I reopen it goes to the beginning of the song. It happe...

Casual Listener

I've been having an issue with spotify constantly crashing for months on android. This doesn't happen when playing on my laptop. I'll be listening to a song or podcast and it will crash and when I re...

milkybarkid

Casual Listener

203 Views

4 replies

0 likes

  • 203 Views
  • 4 replies
  • 0 likes

Superuser Contribution Sorting my own playlists in Android mobile no more possible

It was always possible to sort my own playlists by pulling down and pushing on the sort button right beside the search bar. However, since 2 weeks, this button does not show up anymore on my own playlists. This is all the more surprising, as other pl...

Casual Listener

It was always possible to sort my own playlists by pulling down and pushing on the sort button right beside the search bar. However, since 2 weeks, this button does not show up anymore on my own play...

AlejaR

Moderator

100 Views

3 replies

0 likes

  • 100 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to close the spotify app on phone?

Hi, I can't seem to close the spotify on my phone (samsung s22). When I close all applications, Spotify keeps appearing with my latest song when I swipe down my phone menu. How do I really close spotify because I don't want my latest song to keep app...

Casual Listener

Hi, I can't seem to close the spotify on my phone (samsung s22). When I close all applications, Spotify keeps appearing with my latest song when I swipe down my phone menu. How do I really close spot...

HeatherMo

Visitor

18052 Views

6 replies

1 likes

  • 18052 Views
  • 6 replies
  • 1 likes

Superuser Contribution Issue with Playlist sorting when adding a song to a playlist

PlanPremium DuoCountryGermany DeviceHuawei P20 Pro Operating SystemAndroid 10Spotify Version9.1.42.2058 My standard sorting option when adding songs to a playlist is "recently added" so my most used playlists are always on top! Problem is that the ne...

Regular

Plan Premium Duo Country Germany  Device Huawei P20 Pro  Operating System Android 10 Spotify Version 9.1.42.2058   My standard sorting option when adding songs to a playlist...

kosh_ac

Regular

302 Views

5 replies

0 likes

Android
playlist
  • 302 Views
  • 5 replies
  • 0 likes

Não estou conseguindo ouvir músicas da minha playlist.

As músicas da minha playlist as vezes não aparece pra mim e quando aparece, vou clicar para ouvir, elas ficam passando em modo aleatório sem parar, aí não consigo escutar uma música, fica trocando. PaísBrasilSistemaAndroid Minha pergunta ou problema

Casual Listener

As músicas da minha playlist as vezes não aparece pra mim e quando aparece, vou clicar para ouvir, elas ficam passando em modo aleatório sem parar, aí não consigo escutar uma música, fica trocando. ...

MateusM

Spotify Star

96 Views

1 replies

0 likes

  • 96 Views
  • 1 replies
  • 0 likes