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Wont work while having internet connection.

Wont work while having internet connection.

Hi, today when I started spotify on my phone (samsung galaxy S4) it just froze. I couldnt do anything. So i tried a couple of thngs to make it work and after a few minutes i figured out that I could play my downloaded playlist only if I had no internet connection. 
I have a premium account and have never had this problem before.
Any help would be appreciated.

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1 Reply

Hi there @arvidholm and welcome to the community! Sorry to hear that you're having difficulties. Have you tried uninstalling/reinstalling the app?



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