Help Wizard

Step 1

NEXT STEP

Unable to upgrade Spotify

Solved!

Unable to upgrade Spotify

I have an active subscription to Spotify. When I start Spotify om ny HTC One I get a message that I need to upgrade. Fine. U click the Upgrade now button. However, since I am currently in Croatia I am told that the app is not available in my area.
This annoys me endlessly. The app is already installed on my device, the area I am in should not matter in my opinion. Is there a way I can get updated Spotify?
Reply

Accepted Solutions
Marked as solution

Unfortunately it is because the new update is a completely new app in the store which (as always) in only available in regions where Spotify is available.

There is a little more detail about the new update here:
https://support.spotify.com/learn-more/faq/#!/article/downloading-android-update

It's worth trying to see if you can install the new version manually using the "manual" option on the mobile site?
https://m.spotify.com/us/?group=android

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

2 Replies
Marked as solution

Unfortunately it is because the new update is a completely new app in the store which (as always) in only available in regions where Spotify is available.

There is a little more detail about the new update here:
https://support.spotify.com/learn-more/faq/#!/article/downloading-android-update

It's worth trying to see if you can install the new version manually using the "manual" option on the mobile site?
https://m.spotify.com/us/?group=android

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Thank you, that solved it 😃

Suggested posts