Unable to upgrade Spotify

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Unable to upgrade Spotify

krispysam
Regular
I have an active subscription to Spotify. When I start Spotify om ny HTC One I get a message that I need to upgrade. Fine. U click the Upgrade now button. However, since I am currently in Croatia I am told that the app is not available in my area.
This annoys me endlessly. The app is already installed on my device, the area I am in should not matter in my opinion. Is there a way I can get updated Spotify?
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Re: Unable to upgrade Spotify

Peter__
Community Legend
Unfortunately it is because the new update is a completely new app in the store which (as always) in only available in regions where Spotify is available.

There is a little more detail about the new update here:
https://support.spotify.com/learn-more/faq/#!/article/downloading-android-update

It's worth trying to see if you can install the new version manually using the "manual" option on the mobile site?
https://m.spotify.com/us/?group=android

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

2 Replies
Solution!

Re: Unable to upgrade Spotify

Peter__
Community Legend
Unfortunately it is because the new update is a completely new app in the store which (as always) in only available in regions where Spotify is available.

There is a little more detail about the new update here:
https://support.spotify.com/learn-more/faq/#!/article/downloading-android-update

It's worth trying to see if you can install the new version manually using the "manual" option on the mobile site?
https://m.spotify.com/us/?group=android

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Unable to upgrade Spotify

krispysam
Regular
Thank you, that solved it 😃
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