Saved Playlists - Stuttering playback, App is Laggy, Samsung S3.

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Saved Playlists - Stuttering playback, App is Laggy, Samsung S3.

danchorley
Regular

Hello,

 

I've been having issues with offline playback from my Samsung Galaxy S3 for a long while now, but as I am driving while the playback (or lack of!) occurs from my device, I have been yet to report it. I have been unable to find any specific solution for this problem while searching, so I do apologise in advance if this has already been solved/answered elsewhere.

 

The Problems:

 

  1. Playback stutters at random points during a song - it's not song specific or time specific. These are all offline playlists.
  2. The app is exceptionally laggy, and on occasion will ignore my request to skip a song or start a specific song. It can take up to 3-4 minutes to react.

The Environment:

 

  1. Spotify is often the only app running when this occurs, thus there is plenty of RAM available.
  2. I have plenty of free space both on the SD card and Internal Memory.
  3. I am operating with the latest stable version of Spotify for Android.

What I have noticed:

 

  1. The stuttering seems to occur most when the screen is turned off (has timed out for inactivity)
  2. Often the stuttering will occur regardless of whether the screen is on or off.

 

I was wondering if there were any solutions, or whether anyone else has had similar issues and what they did to resolve them.

Additionally, it's worth noting that I have already tried to clear all of the application data, and do a full uninstall and reinstall of the app. This didn't fix the problem.

 

Thanks in advance.

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Re: Saved Playlists - Stuttering playback, App is Laggy, Samsung S3.

danchorley
Regular

For me the problems have largely now disappeared.

I cannot 100% pinpoint what the solution was, but the following seemed to fix the problem:

 

  1. Download the playlists and then activate "Offline Mode" - it seemed that spotify was trying desparately to update song information via 2G/3G, and playback was suffering due to this.
  2. Ensure that there is enough system memory available - I didn't realise how much memory was being taken up by downloaded music until I checked this, and I noticed other apps were being slowed down due to lack of memory.

Hope this helps anyone else who is experiencing similar problems.

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21 Replies

Re: Saved Playlists - Stuttering playback, App is Laggy, Samsung S3.

danchorley
Regular

Any thoughts?

Re: Saved Playlists - Stuttering playback, App is Laggy, Samsung S3.

Joe
Community Legend

Hi. Could you just confirm the following fo me, thanks.

 

  • Android version
  • Spotify version (from the settings screen at the bottom).
  • Do you have collection and, if so, are you on tthe beta test programme?

Re: Saved Playlists - Stuttering playback, App is Laggy, Samsung S3.

Manar
Casual Listener

I'm having the exact same problem. on my HTC desire.  It's alright when the screen is unlocked and awake, but the moment the screen locks it stutters.  I've gone through the troubleshooting steps with reinstalling several times, and got all the latest updates, but this issue has been going on for several months and is quite frankly unacceptable.  

When is this going to be fixed?

Re: Saved Playlists - Stuttering playback, App is Laggy, Samsung S3.

danchorley
Regular

Android Version: 4.1.2

Spotify Version: 0.7.4.608.g206da179

 

No I don't have collection - hadn't even heard about it until I just googled it.

No I'm not on the Beta testing programme.

 

The app in general is just awful on my Samsung S3. Generally laggy, unresponsive,.... awful. Especially when I am paying for premium...

Re: Saved Playlists - Stuttering playback, App is Laggy, Samsung S3.

Peter__
Community Legend

Do you guys have a large number of playlists? 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Saved Playlists - Stuttering playback, App is Laggy, Samsung S3.

danchorley
Regular

I have two playlists saved for offline playback:

  • Starred - 287 tracks
  • Classics - 412 tracks

I have 66 playlists which are not saved.

 

I don't consider these numbers to be particularly large though. Are they?

Re: Saved Playlists - Stuttering playback, App is Laggy, Samsung S3.

Peter__
Community Legend
Nope shouldn't be!

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Saved Playlists - Stuttering playback, App is Laggy, Samsung S3.

danchorley
Regular

Haha great. Any ideas on a solution/fix? It's really getting annoying and there are no solutions anywhere!

Re: Saved Playlists - Stuttering playback, App is Laggy, Samsung S3.

Joe
Community Legend

Hey. Do you have "Auto haptic" turned on in your phone settings by any chance? If so, try turning it off to see if that helps. How are you listening in your car by the way - I assume not through earphones?

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