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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111381 Views

26 replies

3 likes

  • 111381 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224015 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224015 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581286 Views

79 replies

3 likes

  • 581286 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478556 Views

577 replies

40 likes

Account
Free
  • 478556 Views
  • 577 replies
  • 40 likes

Can't pick songs over WiFi on Android phone

I've been using Spotify over various WiFi connections on my tablet for some time now. I recently (finally) upgraded from a dumbphone to a spiffy new Moto G, and thought I'd put Spotify on it too. Problem is, when I click a saved song, it won't play. ...

Music Fan

I've been using Spotify over various WiFi connections on my tablet for some time now.  I recently (finally) upgraded from a dumbphone to a spiffy new Moto G, and thought I'd put Spotify on it to...

DJ_Zephyr

Music Fan

1119 Views

2 replies

0 likes

  • 1119 Views
  • 2 replies
  • 0 likes

Spotify Bluetooth

Bonjour, Je souhaiterai savoir comment faire pour avoir les infos de la musique que j'écoute sur Spotify sur mon autoradio? Téléphone : Samsung Galaxy S3 4G Android 4.3 Voiture: Ex Renault Megane 3, maintenant : Seat Leon 3 Merci Hi, I would like to ...

Casual Listener

Bonjour,   Je souhaiterai savoir comment faire pour avoir les infos de la musique que j'écoute sur Spotify sur mon autoradio?   Téléphone : Samsung Galaxy S3 4G Android 4.3 Voitur...

dams47200

Casual Listener

1274 Views

2 replies

0 likes

  • 1274 Views
  • 2 replies
  • 0 likes

[Android] Synced local files not playing any audio

I'm running the most recent versions of Spotify on my Android (Galaxy S4) and OS X, they're both on the same wifi network and in my downloaded playlist on my phone i've got some local files which play just fine on desktop, but when selected in the An...

Newbie

I'm running the most recent versions of Spotify on my Android (Galaxy S4) and OS X, they're both on the same wifi network and in my downloaded playlist on my phone i've got some local files which pla...

Joe

Community Legend

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

queue album not working

It seems the "queue " function isn't working correctly for albums or artiss. It will allow you to queue single tracks, but when used on albums or artists nothing happens. Android kitkat 4.4.3 spotify version 1.1.0.113

Roadie

It seems the "queue " function isn't working correctly for albums or artiss. It will allow you to queue single tracks, but when used on albums or artists nothing happens. Android kitkat 4.4.3 spot...

julj

Newbie

2372 Views

10 replies

0 likes

Android 4.4
  • 2372 Views
  • 10 replies
  • 0 likes

private Messages

Can't access these even when I am told I have one.

Newbie

Can't access these even when I am told I have one.

Joe

Community Legend

789 Views

1 replies

0 likes

  • 789 Views
  • 1 replies
  • 0 likes

Solved!! Samsung Galaxy Ace: new version of spotify is not compatible with the device

Hello World, i got a problem with my ace. Since yesterday, when the new version of spotify was available, my ace won´t install the new one. It says that my device is not compatible for this version of spotify. Will there be a fix or do i have to buy ...

Newbie

Hello World,   i got a problem with my ace. Since yesterday, when the new version of spotify was available, my ace won´t install the new one. It says that my device is not compatible fo...

Rorey

Spotify

56120 Views

181 replies

11 likes

  • 56120 Views
  • 181 replies
  • 11 likes

Xperia z2, discover Feature disappeared

Since last update, obviously today, the discover/entdecken Feature disappeared. I reinstalled Spotify without effect. Any help? Carsten

Casual Listener

Since last update, obviously today, the discover/entdecken Feature disappeared. I reinstalled Spotify without effect. Any help? Carsten

Daniel

Community Legend

1612 Views

7 replies

0 likes

  • 1612 Views
  • 7 replies
  • 0 likes

Spotify stop the reproduction after the advertise.

I play a playlist and play 1 song then play advertise and stop de songs, the app send the message wait for de advertise, but don't reproduce anything. please Help, this is a great App , but just play 1 song now... this beggining after take the premiu...

Newbie

I play a playlist and play 1 song then play advertise and stop de songs, the app send the message wait for de advertise, but don't reproduce anything. please Help, this is a great App , but just play...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Audio Stutters on Galaxy Note 2 After Most Recent Update

Hi all, I'm looking for some tips or help with audio stutter on a Galaxy Note 2 after updating to 1.1.2.453 and playing music from an offline playlist. The stuttering is very similar to a CD skipping (brief moment of no music / very low quality audio...

Casual Listener

Hi all,   I'm looking for some tips or help with audio stutter on a Galaxy Note 2 after updating to 1.1.2.453 and playing music from an offline playlist.   The stuttering is very si...

Joe

Community Legend

818 Views

2 replies

0 likes

  • 818 Views
  • 2 replies
  • 0 likes

Weird data amounts and offline problems

Hi! I'm having some problems with Spotify refusing to store offline playlists on my Sd-card (which is completly empty 64gb card). After downloading about 360 songs it says that Spotifys data amount on my phone is 20.84GB, how can that be? Any ideas o...

Casual Listener

Hi!   I'm having some problems with Spotify refusing to store offline playlists on my Sd-card (which is completly empty 64gb card). After downloading about 360 songs it says that Spotifys da...

Joe

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Songs playing, no sound.

I have a Galaxy Note 3. After about an hour of playing spotify, it will suddenly stop playing. I then have to restart the telephone before it works again. It also stops when I skip or rewind/ forward tracks, but even sooner. Song is still playing but...

Regular

I have a Galaxy Note 3. After about an hour of playing spotify, it will suddenly stop playing. I then have to restart the telephone before it works again. It also stops when I skip or rewind/ forward...

Joe

Community Legend

1503 Views

14 replies

0 likes

  • 1503 Views
  • 14 replies
  • 0 likes

Smartphone does a restart after clicking next title

Hello everyone ( I'm German, so I hope you understand my problem), i have a "Huawei Ascend P2" Smartphone and use Spotify Premium. Evertyhing works well...i can play the music everywhre with the download of the playlists...but sometimes I get the Pro...

Regular

Hello everyone ( I'm German, so I hope you understand my problem), i have a "Huawei Ascend P2" Smartphone and use Spotify Premium. Evertyhing works well...i can play the music everywhre with the do...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Cannot log in from any device

I get "you appear to be trying to login to spotify from a different country" when I try to login from my tablet. On my phone I see the normal screen for half a second and are thrown back out without any error message. When I try to login to the web p...

Casual Listener

I get "you appear to be trying to login to spotify from a different country" when I try to login from my tablet. On my phone I see the normal screen for half a second and are thrown back out without ...

Peter__

Community Legend

916 Views

5 replies

0 likes

  • 916 Views
  • 5 replies
  • 0 likes

Google Maps STILL/AGAIN too quiet

I am still most definitely having the whole Google Maps is about half the volume as the music when it tries to navigate issue despite the giant thread (which was locked by mods) claiming to have it fixed. I have 1.1.2.453 which is the most recent upd...

Casual Listener

I am still most definitely having the whole Google Maps is about half the volume as the music when it tries to navigate issue despite the giant thread (which was locked by mods) claiming to have it f...

Darwa

Regular

1007 Views

2 replies

0 likes

  • 1007 Views
  • 2 replies
  • 0 likes

[BUG]Repeat album keeps turning on

Is anyone else getting this problem? Not only is the repeat toggle unresponsive on my Note 3 (or maybe I keep missing the hotspot) but it keeps turning on whenever I play a new album or add tracks to the queue. It is off on the desktop client and web...

Community Legend

Is anyone else getting this problem? Not only is the repeat toggle unresponsive on my Note 3 (or maybe I keep missing the hotspot) but it keeps turning on whenever I play a new album or add tracks to...

540 Views

0 replies

0 likes

  • 540 Views
  • 0 replies
  • 0 likes

Spotify Premium android app does not recognize my phone

Hi, I pay a premium account for a couple of months and since last week, the app does not recognize my account on my phone and tablet. This is Extremely anoying as I pay a Swiss account, which is expansive. Generally, I never pay for a useless service...

Casual Listener

Hi,    I pay a premium account for a couple of months and since last week, the app does not recognize my account on my phone and tablet. This is Extremely anoying as I pay a Swiss accou...

ManintheMiddle

Casual Listener

2172 Views

5 replies

0 likes

  • 2172 Views
  • 5 replies
  • 0 likes

problems on galaxy fame since update

Hello, I use the app on my Samsung Galaxy Fame, but since the recent update have been unable to access it. Have uninstalled and the re-downloaded but to no avail. Any ideas?

Newbie

Hello, I use the app on my Samsung Galaxy Fame, but since the recent update have been unable to access it. Have uninstalled and the re-downloaded but to no avail. Any ideas?

Peter__

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Spotify connect not working (Andoid-Android and Android-Yamaha Av-Reciever)

Hi Everyone, Since the Update to 1.1.2 spotify connect is not working anymore. I cannot control my phone from my tablet and vice versa. I'm getting an error message in spotify itself. Also I cannot use spotifý connect on my Yamaha RX-V475 from any of...

Regular

Hi Everyone,   Since the Update to 1.1.2 spotify connect is not working anymore. I cannot control my phone from my tablet and vice versa. I'm getting an error message in spotify itself. ...

Peter__

Community Legend

870 Views

3 replies

0 likes

  • 870 Views
  • 3 replies
  • 0 likes

track not available

Hello. I'm from malaysia. May i know what happened to my spotify?? Just now some of the songs have been colored on Grey and say This track is not available. I am a premium user. And also why suddenly Evanescence self titled album suddenly disappeared...

Visitor

Hello. I'm from malaysia. May i know what happened to my spotify?? Just now some of the songs have been colored on Grey and say This track is not available. I am a premium user. And also why suddenly...

Daniel

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Android Wear Album Art

When using Android Wear watch with Google Play it shows the album art. With Spotify it doesn't. Can you look at adding this please (and Chromecast) Thanks

Newbie

When using Android Wear watch with Google Play it shows the album art.   With Spotify it doesn't. Can you look at adding this please (and Chromecast)   Thanks

Daniel

Community Legend

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes