Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Is there an easy and quick way to add all my songs from my starred playlist to my saved music without doing each song one by one? I have over 37,000 songs in my starred playlist and that will take forever if I have to do one by one.
Is there an easy and quick way to add all my songs from my starred playlist to my saved music without doing each song one by one? I have over 37,000 songs in my starred playlist and that will take fo...
Casual Listener
31095 Views
5 replies
4 likes
I have been using spotify since it came out and use it to play through my car stereo via bluetooth audio. It has worked extremely well and just this week the stereo started to misbehave. I first noticed it on 4/9/2014, but I hadn't used it in my car ...
I have been using spotify since it came out and use it to play through my car stereo via bluetooth audio. It has worked extremely well and just this week the stereo started to misbehave. I first noti...
Casual Listener
2758 Views
3 replies
2 likes
Since the latest update on the Spotify app the music will no longer get interrupted by notifications. This functionality is far from useful when using other apps simultaneously. Often I use Spotify in the car in combination with my GPS and an app whi...
Since the latest update on the Spotify app the music will no longer get interrupted by notifications. This functionality is far from useful when using other apps simultaneously. Often I us...
Community Legend
54477 Views
286 replies
51 likes
Hello,I am a Spotify premium member for about a year now and at 7th of March I payed again (it is payed automatically every month) but today after patching to the new version spotify only allows random playing of the songs and it looks like I dont ha...
Hello, I am a Spotify premium member for about a year now and at 7th of March I payed again (it is payed automatically every month) but today after patching to the new version spotify only allows ra...
Newbie
2004 Views
10 replies
0 likes
What's new in version 0.7.9 Fixed: Playback no longer halts for audio notifications. Fixed: Smoother switching between wifi and mobile data. Fixed: The lock screen is more trustworthy. Fictitious: This app is dating a rather attractive vending machin...
What's new in version 0.7.9 Fixed: Playback no longer halts for audio notifications. Fixed: Smoother switching between wifi and mobile data. Fixed: The lock screen is more trustworthy. F...
Spotify Legend
5259 Views
34 replies
0 likes
Hi!I am (well, was..) a happy premium user for months now. I have been using Spotify on different phones and I never encountered any problems.However, Spotify simply won't start anymore - I expect after an automatic update. When I try to start Spotif...
Hi! I am (well, was..) a happy premium user for months now. I have been using Spotify on different phones and I never encountered any problems. However, Spotify simply won't start anymore - I e...
Newbie
33964 Views
39 replies
1 likes
My app crashed while in offline mode and after resetting, it won't let me log back in while I'm in offline mode. But I can't disable offline mode until get back into the app, which it won't let me do until I disable offline mode... stupid and annoyin...
My app crashed while in offline mode and after resetting, it won't let me log back in while I'm in offline mode. But I can't disable offline mode until get back into the app, which it won't let me do...
Community Legend
2243 Views
1 replies
0 likes
I e-mailed the support team yesterday about being charged the 9.99 even though i am on the student account plan for preimum now. I pay for mine and my brothers spotify account. When they responded back saying they would take care of it my spotify imm...
I e-mailed the support team yesterday about being charged the 9.99 even though i am on the student account plan for preimum now. I pay for mine and my brothers spotify account. When they responded ba...
Community Legend
466 Views
1 replies
0 likes
I purposely deactivated my facebook account many years ago, and spotify reactivated it by logging in without my permission or knowledge. I'm assuming this is because my facebook and spotify share the same email address/password, but I don't believe t...
I purposely deactivated my facebook account many years ago, and spotify reactivated it by logging in without my permission or knowledge. I'm assuming this is because my facebook and ...
Community Legend
362 Views
1 replies
0 likes
Hi guys, I currently have an account on spotify (spotify unlimited) and am very happy with the music on it. However, i am changing phones to a Samsung S4 where i get premium spotify in the deal so have taken this offer. In order to accept it with vod...
Hi guys, I currently have an account on spotify (spotify unlimited) and am very happy with the music on it. However, i am changing phones to a Samsung S4 where i get premium sp...
Community Legend
293 Views
1 replies
0 likes
Hi, I use the new "your collection" feature (instead of starred). Is there no option to download that songs onto my phone? Greetings, fratzi
Hi, I use the new "your collection" feature (instead of starred). Is there no option to download that songs onto my phone? Greetings, fratzi
Roadie
1732 Views
4 replies
2 likes
I got a new phone (samsung with android) and downloaded Spotify but my playlists are not downloaded. On my old phone (htc with windows) they were just there and I didn't need to do anything. Is there anything that needs to be done in order to get the...
I got a new phone (samsung with android) and downloaded Spotify but my playlists are not downloaded. On my old phone (htc with windows) they were just there and I didn't need to do anything. Is the...
Community Legend
382 Views
1 replies
0 likes
Hey, 1 week ago I switched from the Galaxy S2 to the S4. I was always happy with Spotify on PC + S2, so I thought I would be on S4. The volume difference between Spotify on S2 and S4 is big. Its just too LOW on the S4, but sometimes (1/10 of times) t...
Hey, 1 week ago I switched from the Galaxy S2 to the S4. I was always happy with Spotify on PC + S2, so I thought I would be on S4. The volume difference between Spotify on S2 and S4 is ...
Regular
6471 Views
11 replies
0 likes
I've had premium spotify for about 2 years and now it won't let me use my premium features
I've had premium spotify for about 2 years and now it won't let me use my premium features
Community Legend
256 Views
1 replies
0 likes
Any way to get the playlist info to show up on my car radio. It shows up for my kids iPods, but not for my Galaxy S3.
Any way to get the playlist info to show up on my car radio. It shows up for my kids iPods, but not for my Galaxy S3.
Community Legend
608 Views
1 replies
0 likes
Right, We all know that at the moment there is no official Spotify support for the Chromecast and that's a shame. Unfortunately sometimes companies business strategy goes in a direction different from what the customer base might like. Assuming it's ...
Right, We all know that at the moment there is no official Spotify support for the Chromecast and that's a shame. Unfortunately sometimes companies business strategy goes in a direction di...
Newbie
20479 Views
10 replies
2 likes
Hello. I have had spotify premium forna few months now. I'm running it on my galaxy s4, this is the only device I have, I am nowhere near the download limit. I have just installed the kitkat software update if that helps? Thanks.
Hello. I have had spotify premium forna few months now. I'm running it on my galaxy s4, this is the only device I have, I am nowhere near the download limit. I have just installed the kitkat software...
Casual Listener
1770 Views
11 replies
0 likes
Let me start off by saying I really like the new update. It works amazing on the PC and android but I do not know how to make all songs under "My Music" availible offline. It seems a bit silly that I would have to put the saved song in a playlist jus...
Let me start off by saying I really like the new update. It works amazing on the PC and android but I do not know how to make all songs under "My Music" availible offline. It seems a bit silly that I...
Casual Listener
148308 Views
40 replies
1 likes
This must be the worst music app in android right now. It locks app constantly when skipping tracks, independent of the connection or whether the music is stored on the device. It is really frustrating to use it and even more frustrating to know you ...
This must be the worst music app in android right now. It locks app constantly when skipping tracks, independent of the connection or whether the music is stored on the device. It is really frustra...
Newbie
3160 Views
12 replies
5 likes
Have an LG myTouch with Spotify Premium. Able to download and sync playlists fine. However, seemingly at random, my downloaded playlists seem to disappear - then I have to resynch all over again. Anyone have any ideas why this happens? Not related to...
Have an LG myTouch with Spotify Premium. Able to download and sync playlists fine. However, seemingly at random, my downloaded playlists seem to disappear - then I have to resynch all over again....
Regular
324 Views
2 replies
0 likes
