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Android

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 42119 Views
  • 65 replies
  • 25 likes
  • 42119 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 877816 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 877816 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26316 Views
  • 4 replies
  • 0 likes
  • 26316 Views
  • 4 replies
  • 0 likes

How to turn player off?

How do I turn the player off, on a Galaxy tab? How do I shut it down? And how do I listen through Chrone by logging in? Where to click? Roland And why is it so complicated even to find out how to post in the community...?

  • Music Fan
  • How do I turn the player off, on a Galaxy tab? How do I shut it down?  And how do I listen through Chrone by logging in? Where to click?     Roland   And why is it so ...
  • rolllex
  • Music Fan
  • 314 Views
  • 2 replies
  • 0 likes
  • 314 Views
  • 2 replies
  • 0 likes

Buggy Widget

Hi, I noticed that every once in a while, the widget would bug out and look like this: This hapens both on my Nexus 5 running 4.4.2 and on my girlfriend's Note III running 4.4.2. If I hit the CD cover pic and the app starts, and then I back out the w...

Screenshot
  • Music Fan
  • Hi,   I noticed that every once in a while, the widget would bug out and look like this:     This hapens both on my Nexus 5 running 4.4.2 and on my girlfriend's Note III...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Speicher angeblich "voll"

Hi,
Ich kann wegen angeblich vollem Speicher nicht mehr Lieder in den offline Modus laden.

Dabei werden diese doch garnicht wirklich auf meinem Handy abgespeichert...Habe mich schon öfters neu angemeldet. Außerdem den Support kontaktiert und dort sag...

  • Casual Listener
  • Hi, <br>Ich kann wegen angeblich vollem Speicher nicht mehr Lieder in den offline Modus laden. <br><br>Dabei werden diese doch garnicht wirklich auf meinem Handy abgespeichert...Hab...
  • 1132 Views
  • 0 replies
  • 1 likes
  • 1132 Views
  • 0 replies
  • 1 likes

Solved!! Shuffle complete catalog of artist

Where is the shuffle artist button? I'm on a premium account and living in the year 2014.

  • Regular
  • Where is the shuffle artist button? I'm on a premium account and living in the year 2014.
  • Peter__
  • Community Legend
  • 2179 Views
  • 6 replies
  • 1 likes
  • 2179 Views
  • 6 replies
  • 1 likes

Dont see two way communication in messages

When using desktop app, if i look at a conversation, i can see both my shared songs and the other persons shared songs to me. On Android, I only see the other persons shared somgs to me. Is this expected behavior or a bug?

  • Visitor
  • When using desktop app, if i look at a conversation, i can see both my shared songs and the other persons shared songs to me. On Android, I only see the other persons shared somgs to me. Is this...
  • Peter__
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Spotify thinks it's offline after a few seconds and restarts

Hello, I got the latest Spotify App on a unrooted Nexus 5 (Android 4.4.2). Since the new update, after a few (random) seconds Spotify thinks it is offline and restarts (registration screen shows up for a short time, about 1 second, then the UI resets...

  • Newbie
  • Hello,   I got the latest Spotify App on a unrooted Nexus 5 (Android 4.4.2). Since the new update, after a few (random) seconds Spotify thinks it is offline and restarts (registration screen...
  • Peter__
  • Community Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Solved!! Premium not working

What are the steps you took to get to the error/issue? (We need to know what you are doing so we can do the exact same to try and get the same error) 1. install spotify 2. login with username 3. below settings -> take premium 4. click on take premium...

  • Regular
  • What are the steps you took to get to the error/issue? (We need to know what you are doing so we can do the exact same to try and get the same error) 1. install spotify 2. login with userna...
  • Peter__
  • Community Legend
  • 800 Views
  • 10 replies
  • 0 likes
  • 800 Views
  • 10 replies
  • 0 likes

Solved!! See only offline playlists

There used to be a simple way to only see playlists that I've downloaded to my phone. I can't figure out how to do that with the new version and I can't find anything about it on the website.

  • Casual Listener
  • There used to be a simple way to only see playlists that I've downloaded to my phone. I can't figure out how to do that with the new version and I can't find anything about it on the website.
  • dinomight
  • Spotify Star
  • 15118 Views
  • 3 replies
  • 0 likes
  • 15118 Views
  • 3 replies
  • 0 likes

black screen

Every time I try to run spotify on my Samsung Galaxy S4, all I get is a black screen with three white lines at the top left, which do nothing. That's it. And there seems to be no way to reach Spotify support. What now?? Thanks Linda

  • Casual Listener
  • Every time I try to run spotify on my Samsung Galaxy S4, all I get is a black screen with three white lines at the top left, which do nothing. That's it. And there seems to be no way to reach Spotify...
  • Marco
  • Community Legend
  • 809 Views
  • 2 replies
  • 0 likes
  • 809 Views
  • 2 replies
  • 0 likes

Sound stops working on my HTC One

Hi, I've read users are having problems with the sound just droping on their Android devices and there doesn't seem to be a solution other than turning the phone off and back on again. Right I can't listen to offline files, radio or anything. - Sound...

  • Casual Listener
  • Hi,    I've read users are having problems with the sound just droping on their Android devices and there doesn't seem to be a solution other than turning the phone off and back on agai...
  • duffusion
  • Regular
  • 1750 Views
  • 5 replies
  • 0 likes
  • 1750 Views
  • 5 replies
  • 0 likes

Deleting Profil

Hey, anyone can help me please! Wanted to install Spotify for my daughter on her new phone. So, first I registered for her online, but when I wanted to transfer that to her phone, it said: subscription not valid anymore. So I tried to subscribe again...

  • Newbie
  • Hey, anyone can help me please! Wanted to install Spotify for my daughter on her new phone. So, first I registered for her online, but when I wanted to transfer that to her phone, it said: subscripti...
  • leon-suter
  • Newbie
  • 402 Views
  • 2 replies
  • 0 likes
  • 402 Views
  • 2 replies
  • 0 likes

Solved!! Your Music shuffles ALL instead of just album or playlist - Android

Free user, and I'm fine with it shuffling, however I would at least like it to only shuffle within the album or playlist. I've added several playlists and albums to the 'Your Music' section I've noticed that I'll pick a playlist and then about 3-4 so...

  • Regular
  • Free user, and I'm fine with it shuffling, however I would at least like it to only shuffle within the album or playlist.   I've added several playlists and albums to the 'Your Music' sectio...
  • unkoolaidman
  • Regular
  • 462 Views
  • 2 replies
  • 0 likes
  • 462 Views
  • 2 replies
  • 0 likes

What the hell happened to my Your Music tracks on Android?

My songs from Your Music is still there on windows and my Nexus 7, but on my HTC One it totally vanished. I have tried everything, clearing cache data from the app (Not data), reinstalling from an APK and signing out/logging in.Spotify, seriously ple...

  • Casual Listener
  • My songs from Your Music is still there on windows and my Nexus 7, but on my HTC One it totally vanished. I have tried everything, clearing cache data from the app (Not data), reinstalling from an AP...
  • Peter__
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Low volume issues with GPS instructions :(

I use BT in my car for music and for GPS instructions. Spotify now dips the volume of the music and lets it continue to play while the GPS instructions are read out. However it takes the GPS instructions with it so they are dipped as low as the music...

  • Roadie
  • I use BT in my car for music and for GPS instructions.   Spotify now dips the volume of the music and lets it continue to play while the GPS instructions are read out. However it takes the G...
  • Daniel
  • Community Legend
  • 756 Views
  • 1 replies
  • 0 likes
  • 756 Views
  • 1 replies
  • 0 likes

karaoke tracks

As of today I can't find any backing tracks or karaoke versions. All I get is an error saying.. oops something went wrong. Have spotify removed them?

  • Visitor
  • As of today I can't find any backing tracks or karaoke versions. All I get is an error saying.. oops something went wrong. Have spotify removed them?
  • user-removed
  • Not applicable
  • 1003 Views
  • 8 replies
  • 0 likes
  • 1003 Views
  • 8 replies
  • 0 likes

Login suddenly fails on Android smartphone - the report "Unfortunately, Spotify has stopped” appears

Description Spotify suddenly stopped working on my Android smartphone. It has worked fine before, but suddenly one morning Spotify did not open and the message “Unfortunately, Spotify has stopped” appears on the screen. This has continued ever since ...

  • Casual Listener
  •   Description Spotify suddenly stopped working on my Android smartphone. It has worked fine before, but suddenly one morning Spotify did not open and the message “Unfortunately, Spotify has ...
  • japitkan
  • Casual Listener
  • 470 Views
  • 2 replies
  • 1 likes
  • 470 Views
  • 2 replies
  • 1 likes

Huge amounts of battery drain

I have a Nexus V running Android 4.4.2 with no rooting or other changes. When I run Spotify it generally drains about 15-20% of my battery per 30 minutes of music. I tried out Google Play Music and Beats Music. Both of them only drain about 2-3% of m...

  • Casual Listener
  • I have a Nexus V running Android 4.4.2 with no rooting or other changes. When I run Spotify it generally drains about 15-20% of my battery per 30 minutes of music. I tried out Google Play Music and B...
  • rafagiba
  • Newbie
  • 734 Views
  • 8 replies
  • 0 likes
  • 734 Views
  • 8 replies
  • 0 likes

[Android 4.4.2]Spotify pauses when volume is changed by rocker

Hello This issue has been replciated on both my phone (Samsung galaxy nexus (running CM 11), but on this phone the issue was present aswell on the Stock 4.1.2 ROM)). This behaviour is the same on my Girlfriends LG Nexus 4 (stock 4.4.2). The way to re...

  • Newbie
  • Hello   This issue has been replciated on both my phone (Samsung galaxy nexus (running CM 11), but on this phone the issue was present aswell on the Stock 4.1.2 ROM)). This behaviour is the ...
  • Peter__
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Login Failed..

I have my Spotify connected to my Facebook and every time I press the "Log in with Facebook" button, it says "Login failed." I've tried going through my Facebook on my phone and there isn't even an option to use Spotify, and I have also tried setting...

  • Casual Listener
  • I have my Spotify connected to my Facebook and every time I press the "Log in with Facebook" button, it says "Login failed." I've tried going through my Facebook on my phone and there isn't even an...
  • Merik
  • Community Legend
  • 550 Views
  • 1 replies
  • 0 likes
  • 550 Views
  • 1 replies
  • 0 likes

Solved!! *feature request* Star/unStar within the app

So in the few months I've been a Spotify Premium user the star/unstar functionality has been buried and then removed from the android app. Why? and, Can we have it back?

  • Regular
  • So in the few months I've been a Spotify Premium user the star/unstar functionality has been buried and then removed from the android app. Why? and, Can we have it back?
  • Pakillo73
  • Casual Listener
  • 1522 Views
  • 9 replies
  • 0 likes
  • 1522 Views
  • 9 replies
  • 0 likes