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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386859 Views

545 replies

34 likes

Account
Free
  • 386859 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8031 Views

0 replies

7 likes

  • 8031 Views
  • 0 replies
  • 7 likes

Solved!! Saved Playlists - Stuttering playback, App is Laggy, Samsung S3.

Hello, I've been having issues with offline playback from my Samsung Galaxy S3 for a long while now, but as I am driving while the playback (or lack of!) occurs from my device, I have been yet to report it. I have been unable to find any specific sol...

Regular

Hello,   I've been having issues with offline playback from my Samsung Galaxy S3 for a long while now, but as I am driving while the playback (or lack of!) occurs from my device, I have been...

danchorley

Regular

16176 Views

21 replies

0 likes

Android
bug
Samsung S3
Stuttering Playback
  • 16176 Views
  • 21 replies
  • 0 likes

Syncing playlists

Hello: I created a playlist of over 1100 songs then I pared it down on my android tablet to 500 songs. How do I get my android cell phone to have the 500 song playist instead of the 1100 playlist? Thanks!

Visitor

Hello:   I created a playlist of over 1100 songs then I pared it down on my android tablet to 500 songs.  How do I get my android cell phone to have the 500 song playist instead of the ...

dinomight

Spotify Star

656 Views

3 replies

0 likes

  • 656 Views
  • 3 replies
  • 0 likes

Solved!! HTC Bluetooth streaming problem.

I am unable to play (stream ) anything via bluetooth unless it is downloaded to my phone. This is very frustrating , . I would very much appreciat any advice on a solution. many thanks.

Regular

I am unable to play (stream ) anything via bluetooth unless it is downloaded to my phone. This is very frustrating , . I would very much appreciat any advice on a solution.   many thanks.

escadavie

Regular

3004 Views

13 replies

0 likes

  • 3004 Views
  • 13 replies
  • 0 likes

How is offline music stored?

.I currently download my music from google play but someone told me that he has upto 1000 songs stored with just a couple of gigs of space used. How is this possible as my music is only 400 tracks and takes up over 3 gigs. Is spotify music the same q...

Newbie

.I currently download my music from google play but someone told me that he has upto 1000 songs stored with just a couple of gigs of space used. How is this possible as my music is only 400 tracks an...

Taylor

Community Legend

882 Views

1 replies

0 likes

  • 882 Views
  • 1 replies
  • 0 likes

Solved!! Desyncronised playlist

I use pc client to organise my playlist, and use android client in offline to lisnen them. Problem is: songs I remove from a playlist on the pc wont get removed on the android. Adding new songs works. The playlist is desyncd now with the android havi...

Casual Listener

I use pc client to organise my playlist, and use android client in offline to lisnen them. Problem is: songs I remove from a playlist on the pc wont get removed on the android.   Adding ne...

Joe

Community Legend

667 Views

3 replies

0 likes

  • 667 Views
  • 3 replies
  • 0 likes

Can't use downloaded music without internet connection.

Hi, I'm a premium user for three years and am unable to access any music I have downloaded when I'm offline. I have unisntalled/reinstalled the app, removed all offline devices, done absolutely everything recommeneded in the forums over the last two ...

Music Fan

Hi, I'm a premium user for three years and am unable to access any music I have downloaded when I'm offline.   I have unisntalled/reinstalled the app, removed all offline devices, done absol...

Joe

Community Legend

1032 Views

1 replies

0 likes

  • 1032 Views
  • 1 replies
  • 0 likes

Solved!! spotify on ext sd n part2

Acc to instruction I installed Spotify on ext sd. It worked one day. The it stopped working and since that no way how to place it on ext sd. Tried other card - same result. Photos are on ext sd. Spotify always appears on int storage. I restarted mobi...

Music Fan

Acc to instruction I installed Spotify on ext sd. It worked one day. The it stopped working and since that no way how to place it on ext sd. Tried other card - same result. Photos are on ext sd. Spot...

jorden_klwekk

Casual Listener

1090 Views

5 replies

1 likes

  • 1090 Views
  • 5 replies
  • 1 likes

Solved!! Unable to upgrade Spotify Premium while abroad

Hi I am currently abroad on Vacation in Vietnam. When I tried to use Spotify it prompted me to upgrade the application, however I am not now gettting an error saying that Spotify is not supported in Vietnam. I am not stuck in a position where I canno...

Casual Listener

Hi   I am currently abroad on Vacation in Vietnam.  When I tried to use Spotify it prompted me to upgrade the application, however I am not now gettting an error saying that Spotify is ...

ollie398

Casual Listener

1934 Views

4 replies

0 likes

  • 1934 Views
  • 4 replies
  • 0 likes

Offline playlists disappearing

I've read all of the help files and discussion posts with similar problems. Spotify offline playlists randomly disappear, whether I've logged in for 30 days or not, and it's starting to really piss me off. This is why I pay $10 a month, yet I hop in ...

Casual Listener

I've read all of the help files and discussion posts with similar problems.  Spotify offline playlists randomly disappear, whether I've logged in for 30 days or not, and it's starting to really ...

Joe

Community Legend

784 Views

3 replies

0 likes

  • 784 Views
  • 3 replies
  • 0 likes

Solved!! Unable to sync offline/local files....

When I select "Available Offline" Spotify then begins to download the songs, but I want it to copy them from my computer -- not re-download them all from the internet. Within the desktop version of Spotify, the playlsit is set to "Available Offline,"...

Music Fan

  When I select "Available Offline" Spotify then begins to download the songs, but I want it to copy them from my computer -- not re-download them all from the internet. Within the desktop...

mblack101

Music Fan

1012 Views

2 replies

0 likes

  • 1012 Views
  • 2 replies
  • 0 likes

Some titles aren't available in the offline mode

If I switch to the offline mode of Spotify and want to play a song 'The title is not available' comes up and that happens to 3 songs in my play list. Any helpful solution?

Casual Listener

If I switch to the offline mode of Spotify and want to play a song 'The title is not available' comes up and that happens to 3 songs in my play list. Any helpful solution?

Joe

Community Legend

597 Views

1 replies

0 likes

Android App
Spotify Play list
  • 597 Views
  • 1 replies
  • 0 likes

Solved!! Can't see all my songs

I have many Playlist most are offline ones which all the songs play fine. But when I use the songs tab only around 100 song show when I know I have a lot more than that. Normally it's not a problem but when I want to shuffle all my music I can. Anyon...

Casual Listener

I have many Playlist most are offline ones which all the songs play fine. But when I use the songs tab only around 100 song show when I know I have a lot more than that. Normally it's not a problem ...

Peter__

Community Legend

2763 Views

3 replies

0 likes

  • 2763 Views
  • 3 replies
  • 0 likes

Greyed out music when SD card music deleted

Dear all I had music saved on my SD card (nothing to do with spotify) but the app added them to my playlist (i guess i had added them at some point but it found the music on my sd card, so used that instead of downloading it). However, to free space ...

Regular

Dear all   I had music saved on my SD card (nothing to do with spotify) but the app added them to my playlist (i guess i had added them at some point but it found the music on my sd card, so...

Peter__

Community Legend

526 Views

3 replies

0 likes

  • 526 Views
  • 3 replies
  • 0 likes

Default Open

Is it possible to make spotify open filtered by title on my android galaxy s4? Thanks, Jimmy

Newbie

Is it possible to make spotify open filtered by title on my android galaxy s4?   Thanks, Jimmy

Joe

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

force close when multitasking

Hi, I have been facing the force close issue whenever i am multitasking on my galaxy s3. Is there anyway to prevent the app from being killed by the system?

Casual Listener

Hi,   I have been facing the force close issue whenever i am multitasking on my galaxy s3. Is there anyway to prevent the app from being killed by the system? 

Joe

Community Legend

865 Views

3 replies

0 likes

  • 865 Views
  • 3 replies
  • 0 likes

Sorting playlists

When I sort a playlist in Spotify, yeah it sorts it but when I close the app and open it again the playlist is unsorted. I've had this issue since first started using Spotify. Help?

Gig Goer

When I sort a playlist in Spotify, yeah it sorts it but when I close the app and open it again the playlist is unsorted. I've had  this issue since first started using Spotify. Help?

Peter__

Community Legend

574 Views

1 replies

0 likes

Playlists
Sorting Songs
  • 574 Views
  • 1 replies
  • 0 likes

offline playlists

Since I downloaded the new updated app for Spotify, none of my playlists will remain synced offline. I have downloaded them all about 10 times each, but they don't play offline, and when I go back online again, there aren't downloaded, apparently. I ...

Newbie

Since I downloaded the new updated app for Spotify, none of my playlists will remain synced offline. I have downloaded them all about 10 times each, but they don't play offline, and when I go back on...

Joe

Community Legend

1136 Views

3 replies

0 likes

downloaded
Playlists
trouble
Update
  • 1136 Views
  • 3 replies
  • 0 likes

"this track is not availeble"

Hi,I always had some songs thad I liked but spotify did not have them in their system. So I always import the track from my pc, I have a premeum account. And when I connected my phone to my pc the songs sync on my phone too. But now that doesn't work...

Casual Listener

Hi, I always had some songs thad I liked but spotify did not have them in their system. So I always import the track from my pc, I have a premeum account. And when I connected my phone to my pc th...

Joe

Community Legend

622 Views

3 replies

0 likes

  • 622 Views
  • 3 replies
  • 0 likes

Download Error

Hi, I have a Samsung Galaxy Ace with a 2.3.5 Android system running. A few days ago I had to completely wipe the phone and was in the process of reinstalling everything when Spotify failed. I have tried reinstalling the app several times, both from G...

Newbie

Hi,   I have a Samsung Galaxy Ace with a 2.3.5 Android system running. A few days ago I had to completely wipe the phone and was in the process of reinstalling everything when Spotify failed...

Joe

Community Legend

700 Views

2 replies

0 likes

  • 700 Views
  • 2 replies
  • 0 likes

Solved!! Redmi + SD Card offline playlist issue

Hi all, I've tried almost every solution in the book to get Spotify to save my offline playlists to my microsd card but it still saves to internal memory. I believe my problem is unique to Redmi (XiaoMi) phones. Here's the issue:Redmi has partitioned...

Regular

Hi all, I've tried almost every solution in the book to get Spotify to save my offline playlists to my microsd card but it still saves to internal memory. I believe my problem is unique to Redmi (Xia...

Joe

Community Legend

14054 Views

5 replies

0 likes

microSD
offline playlists
  • 14054 Views
  • 5 replies
  • 0 likes