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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118831 Views

27 replies

4 likes

  • 118831 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239743 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239743 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600620 Views

79 replies

3 likes

  • 600620 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493048 Views

581 replies

42 likes

Account
Free
  • 493048 Views
  • 581 replies
  • 42 likes

Log in with Facebook

When i try to log in with Facebook a message appears saying that im in a diffrent country and i cant use it. How can i solve this problem?

Casual Listener

When i try to log in with Facebook a message appears saying that im in a diffrent country and i cant use it. How can i solve this problem?

Josh

Community Legend

682 Views

2 replies

0 likes

  • 682 Views
  • 2 replies
  • 0 likes

I have no SD Card and it will not allow me to install

I have a Mach Trio Stealth tablet and when I reinstalled Spotify it said it could not install because there was no SD Card. I have no SD Card and never have, yet I cannot install now. I have always had spotify on there but for some reason it wont all...

Regular

I have a Mach Trio Stealth tablet and when I reinstalled Spotify it said it could not install because there was no SD Card. I have no SD Card and never have, yet I cannot install now. I have always h...

GeeDubb

Regular

1264 Views

6 replies

0 likes

Dont have SD CARD
wont let me install
  • 1264 Views
  • 6 replies
  • 0 likes

Remote control for Spotify within the App?

Hi, I often find myself in the following situation: Spotify is running on some PC or Mac, which is connected to a sound-system (either the web-app or the desktop version). I want to remote control this instance on my Android/iOS App. Right now I have...

Casual Listener

Hi,   I often find myself in the following situation:   Spotify is running on some PC or Mac, which is connected to a sound-system (either the web-app or the desktop version). I wan...

dhutch

Newbie

1492 Views

2 replies

0 likes

  • 1492 Views
  • 2 replies
  • 0 likes

dmtech tab 10,1 only shufflemode?

From what i can read spotify free should have the same perks as the pc-version, but i can only use shuffle\6skips.how come?

Newbie

From what i can read spotify free should have the same perks as the pc-version, but i can only use shuffle\6skips.how come?

Joe

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

My access to beta versions is gone. What happened?

I was a beta tester a fill weeks ago and now I lost this access... what happened?

Visitor

I was a beta tester a fill weeks ago and now I lost this access... what happened?

user-removed

Not applicable

553 Views

2 replies

0 likes

  • 553 Views
  • 2 replies
  • 0 likes

Spotify won't play synced tracks!

Good day everybody! I'm using Spotify on a HTC M8 running Android 4.4, but none of my synced playlists plays. The only songs that play are the online search results. This is quite frustrating to say at least, considering I usually have around 10-12GB...

Casual Listener

Good day everybody! I'm using Spotify on a HTC M8 running Android 4.4, but none of my synced playlists plays. The only songs that play are the online search results. This is quite frustrating to say ...

Joe

Community Legend

1078 Views

3 replies

0 likes

synced offline won't play
  • 1078 Views
  • 3 replies
  • 0 likes

Solved!! Recently added tracks?

Spotify misses this option, correct? 

Roadie

Spotify misses this option, correct? 

Daniel

Community Legend

801 Views

2 replies

0 likes

  • 801 Views
  • 2 replies
  • 0 likes

Not working on Galaxy s2

About 3-4 updates ago I stopped being able to use spotify on my android device. I am paying for premium specifically for this purpose, and I still have no access to spotify. What is the ETA on a fix being pushed for this problem? Is it something I ne...

Newbie

About 3-4 updates ago I stopped being able to use spotify on my android device. I am paying for premium specifically for this purpose, and I still have no access to spotify. What is the ETA on a fix ...

Fred

Community Legend

604 Views

2 replies

0 likes

  • 604 Views
  • 2 replies
  • 0 likes

Question about getting internet back

I lost internet this month and continued to play offline playlist from my computer. Being my primary playlist, I'm very used to moving things around and deleting songs as I listen to them. After doing this a few times after my internet went out, I re...

Roadie

I lost internet this month and continued to play offline playlist from my computer. Being my primary playlist, I'm very used to moving things around and deleting songs as I listen to them. After doi...

Joe

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

T-Mobile Issues

I had a spotify premium account and was paying through my Tmobile service, and just recently it started to tell me i didn't have premium anymore. When i go to sign up for it again, it tells me t-mobile doesn't support spotify. Help!!

Newbie

I had a spotify premium account and was paying through my Tmobile service, and just recently it started to tell me i didn't have premium anymore. When i go to sign up for it again, it tells me t-mobi...

Joe

Community Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Please don't make me cancel

I used to download songs and played them on my phone. Until I got Spotify Premium. I haven't downloaded a tune since then. Problem is, I'm not satisfied at all. I pay for two subscriptions in my family and quite often I have people over who uses thei...

Music Fan

I used to download songs and played them on my phone. Until I got Spotify Premium. I haven't downloaded a tune since then. Problem is, I'm not satisfied at all. I pay for two subscriptions in my fami...

d00jolta

Newbie

992 Views

4 replies

0 likes

  • 992 Views
  • 4 replies
  • 0 likes

Problems with Bluetooth

I connect my ph to a bluetooth speaker. It only does shuffle on my ph...through Bluetooth. I'm a paid subscriber. Melissa

Newbie

I connect my ph to a bluetooth speaker.   It only does shuffle on my ph...through Bluetooth.  I'm a paid subscriber.   Melissa

Joe

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

sopotify not working on mobile device

I've been trying to download my playlists (I'm premium) in my new Samsung galaxy s4 mini but when it's all downloaded, it kind of delete itself and I have to start over again downloading. What should I do?

Newbie

I've been trying to download my playlists (I'm premium) in my new Samsung galaxy s4 mini but when it's all downloaded, it kind of delete itself and I have to start over again downloading. What should...

Joe

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Spotify loses shuffle place (offline mode)

Hi everyone. Spotify premium user here with my first post. I'm having a really infuriating issue here. After watching Spotify absolutely chew up my data, I decided to download all songs for use in offline mode. When I hit "Shuffle Play" which I like ...

Newbie

Hi everyone.  Spotify premium user here with my first post.  I'm having a really infuriating issue here.  After watching Spotify absolutely chew up my data, I decided to download all s...

Sillik

Music Fan

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Random Auto Play after Update to android 4.4.2 -

I recently updated to KitKat 4.4.2 after the update Spotify random starts playing even though no action has been taken. I have tried unistalling/reinstalling spotify, going to offline mode, and nothing works. The battery drain is significant and ther...

Casual Listener

I recently updated to KitKat 4.4.2 after the update Spotify random starts playing even though no action has been taken. I have tried unistalling/reinstalling spotify, going to offline mode, and nothi...

tntblue1976

Newbie

1275 Views

3 replies

1 likes

  • 1275 Views
  • 3 replies
  • 1 likes

Spotify installs, but doesn't function - Alcatel OneTouch 983

Having problems running the new Spotify on my phone. Issue follows. == START OF TEMPLATE === Description Please describe the problem After notification in Spotify that a necessary update was available before opening Spotify and opening Google Playsto...

Regular

Having problems running the new Spotify on my phone. Issue follows.   == START OF TEMPLATE ===   Description Please describe the problem After notification in Spotify that a n...

myshkin_

Regular

3946 Views

8 replies

0 likes

  • 3946 Views
  • 8 replies
  • 0 likes

Offline scrobbles

Is there any 3rd party Android app that scrobbles tracks from Spotify?

Gig Goer

Is there any 3rd party Android app that scrobbles tracks from Spotify?

Joe

Community Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

My offline musics dont play when offline

Any one had this problem too? I have three offline playlists in my device and i got online everyday to update anything if needed. The point is that even with that, sometimes, when i try to listen to my offline musics, i receive the message saying tha...

Casual Listener

Any one had this problem too?   I have three offline playlists in my device and i got online everyday to update anything if needed.    The point is that even with that, sometim...

Joe

Community Legend

757 Views

3 replies

0 likes

  • 757 Views
  • 3 replies
  • 0 likes

Spotify on galaxy s3 says it has stopped and wont open

Hello out there. it has been 4 days since i have been on Spotify. i have been getting the screen on my S3 saying the spotify have stopped and i have uninstalled and reinstalled the app and it still say it has stopped. SO beside getting a new phone i ...

Casual Listener

Hello out there. it has been 4 days since i have been on Spotify. i have been getting the screen on my S3 saying the spotify have stopped and i have uninstalled and reinstalled the app and it still s...

Joe

Community Legend

621 Views

3 replies

0 likes

  • 621 Views
  • 3 replies
  • 0 likes

Solved!! Offline mode

I have an HTC One m8 at&t and when everyday the days till I need to go offline decrease even though I am online most of the time, Android version 4.4.2

Gig Goer

I have an HTC One m8 at&t and when everyday the days till I need to go offline decrease even though I am online most of the time, Android version 4.4.2

cpatrick08

Gig Goer

4538 Views

12 replies

0 likes

Android
HTC One m8
Offline version
  • 4538 Views
  • 12 replies
  • 0 likes