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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375200 Views

541 replies

34 likes

Account
Free
  • 375200 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7517 Views

0 replies

7 likes

  • 7517 Views
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  • 7 likes

Solved!! Desyncronised playlist

I use pc client to organise my playlist, and use android client in offline to lisnen them. Problem is: songs I remove from a playlist on the pc wont get removed on the android. Adding new songs works. The playlist is desyncd now with the android havi...

Casual Listener

I use pc client to organise my playlist, and use android client in offline to lisnen them. Problem is: songs I remove from a playlist on the pc wont get removed on the android.   Adding ne...

Joe

Community Legend

632 Views

3 replies

0 likes

  • 632 Views
  • 3 replies
  • 0 likes

Can't use downloaded music without internet connection.

Hi, I'm a premium user for three years and am unable to access any music I have downloaded when I'm offline. I have unisntalled/reinstalled the app, removed all offline devices, done absolutely everything recommeneded in the forums over the last two ...

Music Fan

Hi, I'm a premium user for three years and am unable to access any music I have downloaded when I'm offline.   I have unisntalled/reinstalled the app, removed all offline devices, done absol...

Joe

Community Legend

1015 Views

1 replies

0 likes

  • 1015 Views
  • 1 replies
  • 0 likes

Solved!! spotify on ext sd n part2

Acc to instruction I installed Spotify on ext sd. It worked one day. The it stopped working and since that no way how to place it on ext sd. Tried other card - same result. Photos are on ext sd. Spotify always appears on int storage. I restarted mobi...

Music Fan

Acc to instruction I installed Spotify on ext sd. It worked one day. The it stopped working and since that no way how to place it on ext sd. Tried other card - same result. Photos are on ext sd. Spot...

jorden_klwekk

Casual Listener

1052 Views

5 replies

1 likes

  • 1052 Views
  • 5 replies
  • 1 likes

Solved!! Unable to upgrade Spotify Premium while abroad

Hi I am currently abroad on Vacation in Vietnam. When I tried to use Spotify it prompted me to upgrade the application, however I am not now gettting an error saying that Spotify is not supported in Vietnam. I am not stuck in a position where I canno...

Casual Listener

Hi   I am currently abroad on Vacation in Vietnam.  When I tried to use Spotify it prompted me to upgrade the application, however I am not now gettting an error saying that Spotify is ...

ollie398

Casual Listener

1894 Views

4 replies

0 likes

  • 1894 Views
  • 4 replies
  • 0 likes

Offline playlists disappearing

I've read all of the help files and discussion posts with similar problems. Spotify offline playlists randomly disappear, whether I've logged in for 30 days or not, and it's starting to really piss me off. This is why I pay $10 a month, yet I hop in ...

Casual Listener

I've read all of the help files and discussion posts with similar problems.  Spotify offline playlists randomly disappear, whether I've logged in for 30 days or not, and it's starting to really ...

Joe

Community Legend

749 Views

3 replies

0 likes

  • 749 Views
  • 3 replies
  • 0 likes

Solved!! Unable to sync offline/local files....

When I select "Available Offline" Spotify then begins to download the songs, but I want it to copy them from my computer -- not re-download them all from the internet. Within the desktop version of Spotify, the playlsit is set to "Available Offline,"...

Music Fan

  When I select "Available Offline" Spotify then begins to download the songs, but I want it to copy them from my computer -- not re-download them all from the internet. Within the desktop...

mblack101

Music Fan

984 Views

2 replies

0 likes

  • 984 Views
  • 2 replies
  • 0 likes

Some titles aren't available in the offline mode

If I switch to the offline mode of Spotify and want to play a song 'The title is not available' comes up and that happens to 3 songs in my play list. Any helpful solution?

Casual Listener

If I switch to the offline mode of Spotify and want to play a song 'The title is not available' comes up and that happens to 3 songs in my play list. Any helpful solution?

Joe

Community Legend

583 Views

1 replies

0 likes

Android App
Spotify Play list
  • 583 Views
  • 1 replies
  • 0 likes

Solved!! Can't see all my songs

I have many Playlist most are offline ones which all the songs play fine. But when I use the songs tab only around 100 song show when I know I have a lot more than that. Normally it's not a problem but when I want to shuffle all my music I can. Anyon...

Casual Listener

I have many Playlist most are offline ones which all the songs play fine. But when I use the songs tab only around 100 song show when I know I have a lot more than that. Normally it's not a problem ...

Peter__

Community Legend

2742 Views

3 replies

0 likes

  • 2742 Views
  • 3 replies
  • 0 likes

Greyed out music when SD card music deleted

Dear all I had music saved on my SD card (nothing to do with spotify) but the app added them to my playlist (i guess i had added them at some point but it found the music on my sd card, so used that instead of downloading it). However, to free space ...

Regular

Dear all   I had music saved on my SD card (nothing to do with spotify) but the app added them to my playlist (i guess i had added them at some point but it found the music on my sd card, so...

Peter__

Community Legend

518 Views

3 replies

0 likes

  • 518 Views
  • 3 replies
  • 0 likes

Default Open

Is it possible to make spotify open filtered by title on my android galaxy s4? Thanks, Jimmy

Newbie

Is it possible to make spotify open filtered by title on my android galaxy s4?   Thanks, Jimmy

Joe

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

force close when multitasking

Hi, I have been facing the force close issue whenever i am multitasking on my galaxy s3. Is there anyway to prevent the app from being killed by the system?

Casual Listener

Hi,   I have been facing the force close issue whenever i am multitasking on my galaxy s3. Is there anyway to prevent the app from being killed by the system? 

Joe

Community Legend

854 Views

3 replies

0 likes

  • 854 Views
  • 3 replies
  • 0 likes

Sorting playlists

When I sort a playlist in Spotify, yeah it sorts it but when I close the app and open it again the playlist is unsorted. I've had this issue since first started using Spotify. Help?

Gig Goer

When I sort a playlist in Spotify, yeah it sorts it but when I close the app and open it again the playlist is unsorted. I've had  this issue since first started using Spotify. Help?

Peter__

Community Legend

558 Views

1 replies

0 likes

Playlists
Sorting Songs
  • 558 Views
  • 1 replies
  • 0 likes

offline playlists

Since I downloaded the new updated app for Spotify, none of my playlists will remain synced offline. I have downloaded them all about 10 times each, but they don't play offline, and when I go back online again, there aren't downloaded, apparently. I ...

Newbie

Since I downloaded the new updated app for Spotify, none of my playlists will remain synced offline. I have downloaded them all about 10 times each, but they don't play offline, and when I go back on...

Joe

Community Legend

1117 Views

3 replies

0 likes

downloaded
Playlists
trouble
Update
  • 1117 Views
  • 3 replies
  • 0 likes

"this track is not availeble"

Hi,I always had some songs thad I liked but spotify did not have them in their system. So I always import the track from my pc, I have a premeum account. And when I connected my phone to my pc the songs sync on my phone too. But now that doesn't work...

Casual Listener

Hi, I always had some songs thad I liked but spotify did not have them in their system. So I always import the track from my pc, I have a premeum account. And when I connected my phone to my pc th...

Joe

Community Legend

614 Views

3 replies

0 likes

  • 614 Views
  • 3 replies
  • 0 likes

Download Error

Hi, I have a Samsung Galaxy Ace with a 2.3.5 Android system running. A few days ago I had to completely wipe the phone and was in the process of reinstalling everything when Spotify failed. I have tried reinstalling the app several times, both from G...

Newbie

Hi,   I have a Samsung Galaxy Ace with a 2.3.5 Android system running. A few days ago I had to completely wipe the phone and was in the process of reinstalling everything when Spotify failed...

Joe

Community Legend

697 Views

2 replies

0 likes

  • 697 Views
  • 2 replies
  • 0 likes

Solved!! Redmi + SD Card offline playlist issue

Hi all, I've tried almost every solution in the book to get Spotify to save my offline playlists to my microsd card but it still saves to internal memory. I believe my problem is unique to Redmi (XiaoMi) phones. Here's the issue:Redmi has partitioned...

Regular

Hi all, I've tried almost every solution in the book to get Spotify to save my offline playlists to my microsd card but it still saves to internal memory. I believe my problem is unique to Redmi (Xia...

Joe

Community Legend

14008 Views

5 replies

0 likes

microSD
offline playlists
  • 14008 Views
  • 5 replies
  • 0 likes

using to much data Help

This month I am already at 1.37 GB and only 10 days in .... The past months I was around 700 MB of data with spotify on my Android phone. What happend that caused it to use so much data already this month? I need my spotify, I hope this isn't permena...

Casual Listener

This month I am already at 1.37 GB and only 10 days in .... The past months I was around 700 MB of data with spotify on my Android phone. What happend that caused it to use so much data already this ...

user-removed

Not applicable

1109 Views

5 replies

0 likes

  • 1109 Views
  • 5 replies
  • 0 likes

Dispositivo incompatible con esta version

Mi movil, Samsung Ace. Ayer me pidio instalar nueva version de spotify. La descargue de Google store. Al instalarla aparece: "Esta version es incompatible con este dispositivo." Hasta ayer funcionaba perfectamente. ¿ cual es la solución?

Newbie

Mi movil, Samsung Ace. Ayer me pidio instalar nueva version de spotify. La descargue de Google store. Al instalarla aparece: "Esta version es incompatible con este dispositivo."   Hast...

Joe

Community Legend

630 Views

2 replies

0 likes

  • 630 Views
  • 2 replies
  • 0 likes

Solved!! App always says "Title not available"

Hi, I wanted to try the app for Android (Galaxy S2) and maybe I am too stupid, but for every song I try to play it just says "This title is not available" (actually, in German: "Der Titel ist nicht verfügbar"). Why not? I clicked on "Download playlis...

Newbie

Hi,   I wanted to try the app for Android (Galaxy S2) and maybe I am too stupid, but for every song I try to play it just says "This title is not available" (actually, in German: "Der Titel ...

Joe

Community Legend

1864 Views

5 replies

0 likes

  • 1864 Views
  • 5 replies
  • 0 likes