Announcements

Help Wizard

Step 1

NEXT STEP

Spotify on galaxy s3 says it has stopped and wont open

Spotify on galaxy s3 says it has stopped and wont open

Hello out there. it has been 4 days since i have been on Spotify. i have been getting the screen on my S3 saying the spotify have stopped and i have uninstalled and reinstalled the app and it still say it has stopped. SO beside getting a new phone i have no clue what to to do. i have sprint service and i am a premium member 

 

thank you for the help

Reply
3 Replies

I suspect you may still have some old folders left over from the old spotify app. Could you try a clean reinstall following the steps in this post. Ignore any references to external SD cards if you don't have one.

Thank you Joe for the response. i had a bad file on the SD card and just re format the card and now it opens and now i am re downloading some of the playlist i had. 

Awesome. Enjoy your music.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random