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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 840019 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 840019 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13649 Views
  • 1 replies
  • 0 likes
  • 13649 Views
  • 1 replies
  • 0 likes

Spotify on my Samsung S3 starts playing at night

My S3/Spotify has woken me up two nights in a row by starting to play the last song I played during daytime. Last night it was 1am and this night 0am. Is this a known problem? Do I have to shutdown all Spotify-processes in the evening to prevent this...

  • Casual Listener
  • My S3/Spotify has woken me up two nights in a row by starting to play the last song I played during daytime. Last night it was 1am and this night 0am. Is this a known problem? Do I have to shutdown a...
  • PSjogren
  • Casual Listener
  • 1789 Views
  • 2 replies
  • 1 likes
  • 1789 Views
  • 2 replies
  • 1 likes

my playlists dont work

today i have already got my premiun spotifu in my kobile and i have paid ten euros. the i tried this application at home and it worked very well. then i wen out and put the music on abd i realised that the music did not work as well as it hadm the so...

  • Newbie
  • today i have already got my premiun spotifu in my kobile and i have paid ten euros. the i tried this application at home and it worked very well. then i wen out and put the music on abd i realised t...
  • licenced
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

music wouldnt play

So recently my spotify wouldn't allow me to listen to any of my music, undowloaded or downloaded.... The song names would just appear faded. When I try to play it , it says track unavailable. Help would be awesome.

  • Casual Listener
  • So recently my spotify wouldn't allow me to listen to any of my music, undowloaded or downloaded.... The song names would just appear faded. When I try to play it , it says track unavailable. Help wo...
  • licenced
  • Community Legend
  • 219 Views
  • 3 replies
  • 0 likes
  • 219 Views
  • 3 replies
  • 0 likes

No access to Local Files on HTC One X

I don't seem to be able to access any of the music that is on my HTC One X..anyone else had this issue or have a way round it?

  • Newbie
  • I don't seem to be able to access any of the music that is on my HTC One X..anyone else had this issue or have a way round it?
  • SteveBrammer
  • Community Legend
  • 1076 Views
  • 4 replies
  • 1 likes
  • 1076 Views
  • 4 replies
  • 1 likes

i still cant log in

At first i couldnt log in because i didnt have premium but now when i do it still wont log in??? I dont like to pay for stuff that wont work...

  • Casual Listener
  • At first i couldnt log in because i didnt have premium but now when i do it still wont log in??? I dont like to pay for stuff that wont work...
  • licenced
  • Community Legend
  • 266 Views
  • 5 replies
  • 0 likes
  • 266 Views
  • 5 replies
  • 0 likes

This app sucks!

I had the Iphone and was paying for the app and when i switched to android i started paying again yesterday.... the app wont even work at all! ive restarted my phone, took the battery out, uninstalled the app and reinstalled it, shut it down completl...

  • Newbie
  • I had the Iphone and was paying for the app and when i switched to android i started paying again yesterday.... the app wont even work at all! ive restarted my phone, took the battery out, uninstalle...
  • neo-x
  • Community Legend
  • 592 Views
  • 1 replies
  • 0 likes
  • 592 Views
  • 1 replies
  • 0 likes

Offline

Can anyone confirm that when i have spotify online that any songs I play that are synced to my iPhone are played from the device (as they are when in offline mode) and not via my 3G allowance.

  • Regular
  • Can anyone confirm that when i have spotify online that any songs I play that are synced to my iPhone are played from the device (as they are when in offline mode) and not via my 3G allowance.
  • neo-x
  • Community Legend
  • 282 Views
  • 2 replies
  • 0 likes
  • 282 Views
  • 2 replies
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Unable to sync playlist/music to SD card (Using Premium)

I'm unable to sync my playlist/music to my SD card on my android device. It is only allowing me to save my music on my internal memory and I am running out of space. Is there any possible way I can sync my music to my SD card on my devices or to crea...

  • Casual Listener
  • I'm unable to sync my playlist/music to my SD card on my android device. It is only allowing me to save my music on my internal memory and I am running out of space. Is there any possible way I can s...
  • neo-x
  • Community Legend
  • 3965 Views
  • 7 replies
  • 3 likes
  • 3965 Views
  • 7 replies
  • 3 likes

FINALLY solved my local file syncing problem

I have a Samsung Galaxy S3. Like a lot of other people I had the file local file syncing issue. I could "download" files from Spotify's servers that weren't local files, but I couldn't get it to copy files from my computer to my device. I tried every...

  • Newbie
  • I have a Samsung Galaxy S3.  Like a lot of other people I had the file local file syncing issue.  I could "download" files from Spotify's servers that weren't local files, but I couldn't ge...
  • neo-x
  • Community Legend
  • 2129 Views
  • 3 replies
  • 2 likes
  • 2129 Views
  • 3 replies
  • 2 likes

Downloading Issues, International

Hi there, First, could someone knowledgeable have a look into this unaddressed issue: http://community.spotify.com/t5/Mobile-Android/Percentage-of-downloaded-tracks-reduced-after-every-app-start/m-p/137174 It seems to be unlike the other Android down...

  • Casual Listener
  •   Hi there,   First, could someone knowledgeable have a look into this unaddressed issue:   http://community.spotify.com/t5/Mobile-Android/Percentage-of-downloaded-tracks-red...
  • neo-x
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

How do I unsubribe from Sportify on my Samsung Galaxy S3?

Hi, I downloaded the sportify app on my phone and did not realise that you would be charged after 48 hrs. I have unistalled it from my phone but does this mean I will not e charged at all? Thanks

  • Newbie
  • Hi,   I downloaded the sportify app on my phone and did not realise that you would be charged after 48 hrs. I have unistalled it from my phone but does this mean I will not e charged at all?...
  • neo-x
  • Community Legend
  • 218 Views
  • 2 replies
  • 0 likes
  • 218 Views
  • 2 replies
  • 0 likes

I can't use my spotify in my android,

On screen a message says: no internet conexion, and it's not true. Only my Spotify Premium doesn't work. All the apps, facebook, twitter, etc, works perfectly. What's the problem? I want my spotify every time, every day. Thanks

  • Newbie
  • On screen a message says: no internet conexion, and it's not true. Only my Spotify Premium doesn't work. All the apps, facebook, twitter, etc, works perfectly. What's the problem? I want my spotify e...
  • user-removed
  • Not applicable
  • 318 Views
  • 2 replies
  • 0 likes
  • 318 Views
  • 2 replies
  • 0 likes

sin conexión a internet

Tengo Spotify Premiun, me han cobrado el recibo, exactamente ayer. Cuando intento buscar canciones o escuchar las playlist que he hecho, me dice: sin conexión a internet. Solo puedo escuchar las playlist descargadas. Tengo conexión wi-fi y también ta...

  • Newbie
  • Tengo Spotify Premiun, me han cobrado el recibo, exactamente ayer. Cuando intento buscar canciones o escuchar las playlist que he hecho, me dice: sin conexión a internet. Solo puedo escuchar las play...
  • carlengues
  • Casual Listener
  • 1005 Views
  • 2 replies
  • 5 likes
  • 1005 Views
  • 2 replies
  • 5 likes

synced local files

how can i get them OFF my phone. I have unselected the local files from the app on my mac. But it still says I have 10.1G used.

  • Regular
  • how can i get them OFF my phone.  I have unselected the local files from the app on my mac.  But it still says I have 10.1G used.  
  • licenced
  • Community Legend
  • 258 Views
  • 2 replies
  • 0 likes
  • 258 Views
  • 2 replies
  • 0 likes

galaxy tablet

I have downloaded latest spotify on tomy galaxy tablet.however if i try to playin offlineit says my licence has expired. What does this mean.technically challenged so simple advice would be appreciated.thanks

  • Casual Listener
  • I have downloaded latest spotify on tomy galaxy tablet.however if i try to playin offlineit says my licence has expired. What does this mean.technically challenged so simple advice would be appreciat...
  • GOBLUE80
  • Music Fan
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

my phone won't sync all my playlists

I recently bought a new android phone and when trying to sync my spotify playlists, the phone will only sync about 200 songs before it stops. I know it is not the SD card that is the problem as I just bought one with 16GB. Can someone tell me what se...

  • Casual Listener
  • I recently bought a new android phone and when trying to sync my spotify playlists, the phone will only sync about 200 songs before it stops. I know it is not the SD card that is the problem as I jus...
  • Peter__
  • Community Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • 435 Views
  • 1 replies
  • 0 likes

problem with playlist folder ???

Dear moderator, Recently I noticed that I have some problems with a playlist folder on Spotify.The issue is that when I turn on Spotify on my personal computer I see no playlist folder at al. But , when I log on at Spotify on my Samsung galaxy S3 dev...

  • Regular
  • Dear moderator, Recently I noticed that I have some problems with a playlist folder on Spotify. The issue is that when I turn on Spotify on my personal computer I see no playlist folder at al. B...
  • hansplas8
  • Regular
  • 248 Views
  • 2 replies
  • 0 likes
  • 248 Views
  • 2 replies
  • 0 likes

Spotify crash? notification bar gone

Today I was listening to music and suddenly my spotify stopped playing the screen was frozen and went the screen came back on the icons in the notification bar started popping back up one at a time including the time. Does anyone know what caused thi...

  • Newbie
  • Today I was listening to music and suddenly my spotify stopped playing the screen was frozen and went the screen came back on the icons in the notification bar started popping back up one at a time i...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Samsung Galaxy S3 Lags

Hello, I've got a problem with the app on my Samsung Galaxy S3. When I scroll threw my playlists, it's lagging. I already reinstall the app and deleted the Cache but it's still lagging. I hope you can give me a hint to fix it. Sorry for my English, I...

  • Casual Listener
  • Hello, I've got a problem with the app on my Samsung Galaxy S3. When I scroll threw my playlists, it's lagging. I already reinstall the app and deleted the Cache but it's still lagging. I hope yo...
  • greatfruut
  • Casual Listener
  • 461 Views
  • 2 replies
  • 0 likes
  • 461 Views
  • 2 replies
  • 0 likes

New version of Spotify not recognizing that a device is plugged in.

This is so freaking frustrating...what a piece of crap app...seriously. I've never had so many problems with one app in my life....it's laughable. The main problem is that it's finicky about recognizing my android device. When I run the latest versio...

  • Newbie
  • This is so freaking frustrating...what a piece of crap app...seriously.   I've never had so many problems with one app in my life....it's laughable.   The main problem is that it's ...
  • David
  • Spotify Legend
  • 1086 Views
  • 2 replies
  • 0 likes
  • 1086 Views
  • 2 replies
  • 0 likes

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