Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
196286 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
538105 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
444331 Views
565 replies
37 likes
My Galaxy Note 3 syncs my playlists by first letter of first word of a playlist by default now. I have my playlists alphabetized on desktop with the first letter of last name of an individual artist and with the first character of the group name. My ...
My Galaxy Note 3 syncs my playlists by first letter of first word of a playlist by default now. I have my playlists alphabetized on desktop with the first letter of last name of an individual artist...
Regular
924 Views
2 replies
0 likes
Hi just noticed that i cant login thru facebook on my android mobile device. all apps updated, tried logging manually using my facebook email and password getting message "Unable to login. either the username or password is incorrect". I can login th...
Hi just noticed that i cant login thru facebook on my android mobile device. all apps updated, tried logging manually using my facebook email and password getting message "Unable to login. either the...
Casual Listener
2758 Views
3 replies
0 likes
Specifically "Faded by Zhu" . Looked it up on my desktop and added it to my playlist. But it didnt synchronize with my phone and when i looked for the song directly on my phone it was not even found. Has anyone encountered sth alike? its not a big pr...
Specifically "Faded by Zhu" . Looked it up on my desktop and added it to my playlist. But it didnt synchronize with my phone and when i looked for the song directly on my phone it was not even foun...
Community Legend
949 Views
6 replies
0 likes
Hey! Why has my tablet turned on to be controlled by my smartphone (both android) and can not be in standby mode since the last app update? Greets
Hey! Why has my tablet turned on to be controlled by my smartphone (both android) and can not be in standby mode since the last app update? Greets
Community Legend
625 Views
3 replies
0 likes
Spotify feature requestsRepeat one songAdd album to EXISTING Play ListChange the order of songs on a Play ListTag albums and songs by Genre and add a Genre tab like Google All AccessSave a QueConnect with desktop app like mobile to mobile can do over...
Spotify feature requests Repeat one song Add album to EXISTING Play List Change the order of songs on a Play List Tag albums and songs by Genre and add a Genre tab like Google All Access Save ...
Roadie
2491 Views
10 replies
1 likes
So I finally got through the arseache of downloading the old spotify so I could sync playlists to my sd card and left my phone downloading all night, it was still going this morning, and then the phone ran out of battery. I switched it back on, logge...
So I finally got through the arseache of downloading the old spotify so I could sync playlists to my sd card and left my phone downloading all night, it was still going this morning, and then the pho...
Not applicable
4720 Views
14 replies
1 likes
Ive had spotify for some time and my sister and dad also use it. We had it synced to more than three devices so my kindle unsynced. When I went to redownload playlists it would only allow me to download new playlists, not the ones I had had on offlin...
Ive had spotify for some time and my sister and dad also use it. We had it synced to more than three devices so my kindle unsynced. When I went to redownload playlists it would only allow me to downl...
Spotify Star
369 Views
1 replies
0 likes
I recently discovered that Spotify doesn't offer the full albums of The Cat Empire anymore in their catalogue - which is bad enough. I have one album (Live on Earth) on my computer as mp3 files, so I can still listen to these songs in Spotify. The pr...
I recently discovered that Spotify doesn't offer the full albums of The Cat Empire anymore in their catalogue - which is bad enough. I have one album (Live on Earth) on my computer as mp3 files, so...
Spotify Star
2339 Views
10 replies
0 likes
I have Sony Xperia Z1 Compact with stock lock screen. Recently I've noticed that the lock screen widget does not show up anymore (technically it does, but in a fraction of second it flickers and disappears). Thanks to another discussion here I unders...
...peria, however, as we can see from this report: http://community.spotify.com/t5/forums/mobileforumtopicpage/board-id/spotifyandroid/thread-id/30814/ ,the problem itself is with other software as well. A...
Casual Listener
2680 Views
1 replies
1 likes
Hi i want to use SPotify on my XPERIAZ IN reunion Island Your site says it is available in this part of the world, but when i download it fromplaystore.... it says it is NOT WHy is that so
Hi i want to use SPotify on my XPERIAZ IN reunion Island Your site says it is available in this part of the world, but when i download it fromplaystore.... it says it is NOT WHy is that so
Community Legend
1264 Views
1 replies
0 likes
I have a S3 on Verizon with Android 4.3 and the latest Spotify (1.1.1.162). When I start playing a track the volume immediately drops a little bit, maybe 20%. If I pause then resume playback, it returns to the full level. If I skip tracks, it will dr...
I have a S3 on Verizon with Android 4.3 and the latest Spotify (1.1.1.162). When I start playing a track the volume immediately drops a little bit, maybe 20%. If I pause then resume playback, it retu...
Casual Listener
660 Views
2 replies
0 likes
I was wondering why spotify downloads music every time I connect to the internet.It downloads not all music but couple of songs from 1 to 6.
I was wondering why spotify downloads music every time I connect to the internet.It downloads not all music but couple of songs from 1 to 6.
Community Legend
10029 Views
8 replies
0 likes
I got a new Galaxy S5 from T-Mobile and tried to install the Spotify App. It installed and told me that the version of the app was outdated ("You need to update Spotify. This version of spotify is no longer supported. Please go to Google Play and ins...
I got a new Galaxy S5 from T-Mobile and tried to install the Spotify App. It installed and told me that the version of the app was outdated ("You need to update Spotify. This version of spotify is no...
Community Legend
1527 Views
4 replies
0 likes
Hello, When i try to play "my music" spotify stops playing after 5 seconds. It looks like it's reconnecting. Someone got any idea? Thnx
Hello, When i try to play "my music" spotify stops playing after 5 seconds. It looks like it's reconnecting. Someone got any idea? Thnx
Regular
2223 Views
8 replies
0 likes
Hi @ all, i have a playlist folder with about 320 Playlists in it (one per album), and i like to open the playlist folder selct "all tracks" and push "shuffle" to listen to all of these albums randomly. That works, but i have this issue where i open ...
Hi @ all, i have a playlist folder with about 320 Playlists in it (one per album), and i like to open the playlist folder selct "all tracks" and push "shuffle" to listen to all of th...
Community Legend
6220 Views
8 replies
0 likes
I really like Spotify but I can't figure out how to quit the application when I'm done listening to music on my Android dev ice. Anyone have a clue?
I really like Spotify but I can't figure out how to quit the application when I'm done listening to music on my Android dev ice. Anyone have a clue?
Community Legend
636 Views
3 replies
0 likes
I have recently purchased premium and have all features except ad free listening does anyone know how to get rid of them as its the main reason I upgraded
I have recently purchased premium and have all features except ad free listening does anyone know how to get rid of them as its the main reason I upgraded
Community Legend
615 Views
2 replies
0 likes
I have an HTC one S and have been very happily using spotify to play music in my car for ages. Then I am made to install the new spotify and it does not appear as a music app any longer. May be a spotify problem or HTC I do not care I am on the verge...
I have an HTC one S and have been very happily using spotify to play music in my car for ages. Then I am made to install the new spotify and it does not appear as a music app any longer. May be a spo...
584 Views
0 replies
0 likes
followed phone direction to update the Android ver. only to find it won't opperate on my phone. After two years of 'can't grumble' usuage. Super jolly spotify response distills to 'sorry mate yr f**k'd'. I can't even reload old version. come on you b...
followed phone direction to update the Android ver. only to find it won't opperate on my phone. After two years of 'can't grumble' usuage. Super jolly spotify response distills to 'sorry mate y...
Community Legend
718 Views
3 replies
0 likes
Hi everyone, I apologize if this has been resolved in another thread, but I'm going CRAZY trying to resolve this... I have a premium account. I went into my desktop version and imported some local tracks from my computer. Easy. Then I added them to m...
Hi everyone, I apologize if this has been resolved in another thread, but I'm going CRAZY trying to resolve this... I have a premium account. I went into my desktop version and ...
Community Legend
3748 Views
1 replies
0 likes
