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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118613 Views

27 replies

4 likes

  • 118613 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239141 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239141 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600039 Views

79 replies

3 likes

  • 600039 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492637 Views

581 replies

42 likes

Account
Free
  • 492637 Views
  • 581 replies
  • 42 likes

Spotify offline mode doesn't work?

Two days ago I upgraded to premium and today when I wanted to listen to my playlists in offline mode it said "Your 30 days of offline mode.. (something something) has expired". What? How is that possible? Please give me som answers?

Newbie

Two days ago I upgraded to premium and today when I wanted to listen to my playlists in offline mode it said "Your 30 days of offline mode.. (something something) has expired". What? How is that poss...

HelenN

Casual Listener

9565 Views

22 replies

0 likes

  • 9565 Views
  • 22 replies
  • 0 likes

Spotify starts playing music randomly after shutdown and even after pausing

Hi! This is a problem that has occurred before that might've disappeared with some updates. But now it's back again and it's so annoying and embarrassing So, I listen to music on my way to work in my headphones - I get to work, unplug the headphones ...

Casual Listener

Hi!   This is a problem that has occurred before that might've disappeared with some updates. But now it's back again and it's so annoying and embarrassing 😞   So, I listen to mu...

Peter__

Community Legend

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
  • 0 likes

Corrupted album

Sorry to post it here, but I digged through all the support options and I find it absurd there's no specific place to report corrupted songs. The whole album of Dragonland, Holy War, is corrupted, the songs are partially cut during playing. I tried o...

Newbie

Sorry to post it here, but I digged through all the support options and I find it absurd there's no specific place to report corrupted songs.   The whole album of Dragonland, Holy War, is co...

Peter__

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

free music on older version android

Hello!!! My name is Helder Constantino, and i have a mobile phone with andoird 2.2! I can't listen free music! It is possible to put the app working on my phone? Thanks

Visitor

Hello!!! My name is Helder Constantino, and i have a mobile phone with andoird 2.2! I can't listen free music! It is possible to put the app working on my phone? Thanks

Peter__

Community Legend

1703 Views

7 replies

0 likes

  • 1703 Views
  • 7 replies
  • 0 likes

Nexus 10 playback stops at EXACTLY 12 seconds

I've tried everything, including reinstalling spotify. My internet connection is fine, but when I open spotify it takes around 15 seconds just to go online. And then no matter what song I play, it stops at 12 seconds exactly. The progress bar for the...

Newbie

I've tried everything, including reinstalling spotify. My internet connection is fine, but when I open spotify it takes around 15 seconds just to go online. And then no matter what song I play, it st...

513 Views

0 replies

0 likes

  • 513 Views
  • 0 replies
  • 0 likes

Switching from normal to high quality downloads

I have quite a few playlists downloaded to my phone at normal quality but thinking about having them at high or extreme quality instead. If I change the settings, will I need to download everything manually again or will Spotify do it automatically?

Regular

I have quite a few playlists downloaded to my phone at normal quality but thinking about having them at high or extreme quality instead. If I change the settings, will I need to download everything m...

SuperWisdom

Community Legend

2511 Views

5 replies

0 likes

  • 2511 Views
  • 5 replies
  • 0 likes

Spotify playing the incorrect version of a song

Hello, For a year this was working fine. Songs from my laptop had sync'd to my phone (android) and were playing great. In the last month or so spotify on phone is playing the incorrect version of the song. It seems to be substituting the song I want ...

Casual Listener

Hello,   For a year this was working fine. Songs from my laptop had sync'd to my phone (android) and were playing great. In the last month or so spotify on phone is playing the incorrect ver...

rberrisford4000

Casual Listener

754 Views

2 replies

0 likes

  • 754 Views
  • 2 replies
  • 0 likes

Samsung download

Hi.I have a Samsung SII. I try to download the spotify app, but my unit isn't compatible with my cellphone version. Could you please fix this problem fast. I have payed for 6 months premium account, so I want to use spotify on my phone too.Alexander

Casual Listener

Hi. I have a Samsung SII. I try to download the spotify app, but my unit isn't compatible with my cellphone version. Could you please fix this problem fast. I have payed for 6 months premium account...

Zeal_Topaz

Casual Listener

930 Views

4 replies

0 likes

  • 930 Views
  • 4 replies
  • 0 likes

volume control not working

hi, the volume control on the spotify app on my Galaxy S+(gingerbread) does not work. do i need a premium account to make this active ? or a newer android version ? Is the Spotify volume control using the 15 steps from the android volume or has it mo...

Regular

hi, the volume control on the spotify app on my Galaxy S+(gingerbread) does not work. do i need a premium account to make this active ? or a newer android version ? Is the Spotify volume control ...

1150939828

Regular

1223 Views

2 replies

0 likes

  • 1223 Views
  • 2 replies
  • 0 likes

Solved!! Syncing Local Files through wireless

Hi, I'm using Samsung Galaxy S3 that connected to my wirelesss router (Verizon). In addidtion, my Computer connected to my router through wire. Althoguh both of the devices connected with the same router, it's just one with wireless and one with wire...

Music Fan

Hi, I'm using Samsung Galaxy S3 that connected to my wirelesss router (Verizon). In addidtion, my Computer connected to my router through wire. Althoguh both of the devices connected with the same ro...

King_Phu

Music Fan

903 Views

2 replies

0 likes

  • 903 Views
  • 2 replies
  • 0 likes

Spotify 1.2.0.534 on Android 2.3.7 - broken images, playlists etc after update

Hello. I'm owner of HTC Desire with Android 2.3.7. I'm using spotify since 2 months on pc and phone. Everything goes well until last update. After update to spotify 1.2.0.534 it seems to be broken. I've no more playlists, cover images etc. The only w...

Newbie

Hello. I'm owner of HTC Desire with Android 2.3.7. I'm using spotify since 2 months on pc and phone. Everything goes well until last update. After update to spotify 1.2.0.534 it seems to be broken. I...

1290 Views

0 replies

0 likes

  • 1290 Views
  • 0 replies
  • 0 likes

Spotify Connect Samsung Galaxy S5

hi, i have a Samsung Galaxy S5 and i can't play my local music on Spotify with Spotify Connect. What is the problem about it?

Casual Listener

hi, i have a Samsung Galaxy S5 and i can't play my local music on Spotify with Spotify Connect. What is the problem about it?    

Peter__

Community Legend

2995 Views

1 replies

0 likes

  • 2995 Views
  • 1 replies
  • 0 likes

spotify connect dosn't show my desktop

I playing music from my Desktop (Linux Debian Jessie 64 Bit), and i want to handle the player from my android devide (LG G2) through the spotify connect and it dosn't recognize that the desktop player is connected. P.S: I have premium account.

Regular

I playing music from my Desktop (Linux Debian Jessie 64 Bit), and i want to handle the player from my android devide (LG G2) through the spotify connect and it dosn't recognize that the desktop playe...

Peter__

Community Legend

728 Views

3 replies

0 likes

  • 728 Views
  • 3 replies
  • 0 likes

Reinstalled Spotify and all my music is gone

I have an HTC one M8, and have had a premium subscription for a few months. This morning, I opened spotify for it to tell me it had no internet connection when I was connected to my 4G LTE connection. I restarted my phone and that did not solve my pr...

Newbie

I have an HTC one M8, and have had a premium subscription for a few months. This morning, I opened spotify for it to tell me it had no internet connection when I was connected to my 4G LTE connection...

Peter__

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Only shuffles

Mine still doesn't work and I've tried login in and login out...

Newbie

Mine still doesn't work and I've tried login in and login out... 😞

Peter__

Community Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

no puedo instalar Spotify en mi Galaxy Tab 7 p1010

Amigos, tengo un Galaxy tab ´7 y cuando quiero descargar Spotify, me dice que no es compatible con mi Android 2.2.1 Froyo que puedo hacer para correr la app en mi tablet? espero sus comentarios Gracias!!!

Newbie

Amigos, tengo un Galaxy tab ´7 y cuando quiero descargar Spotify, me dice que no es compatible con mi Android 2.2.1 Froyo que puedo hacer para correr la app en mi tablet?   espero s...

Peter__

Community Legend

1044 Views

1 replies

0 likes

  • 1044 Views
  • 1 replies
  • 0 likes

Premium account not working on samsung phone

I have upgraded my spotify to premium with a gift card for 2 months premium, i upgraded it on my laptop but if i login on the same account on my samsung phone it still forces me to shuffle and to listen to the ads.Plz help i'm going on vacation and i...

Newbie

I have upgraded my spotify to premium with a gift card for 2 months premium, i upgraded it on my laptop but if i login on the same account on my samsung phone it still forces me to shuffle and to lis...

Peter__

Community Legend

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

sync on s5 and note pro isn't the same

Hi all. I'm having a problem with my devices not showing the same material...as in an artist I follow on my phone won't show up on my tablet? Any idea of what I'm doing wrong?

Newbie

Hi all.  I'm having a problem with my devices not showing the same material...as in an artist I follow on my phone won't show up on my tablet?  Any idea of what I'm doing wrong?

Peter__

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

New songs added to the bottom of my playlist

So when I sort by recently added on my playlist and exit out of my app and open it again, spotify doesnt save my recently added choice. It goes back to the custom mode and ihave to change it every single effing time. This a bug or what? Its been like...

Regular

So when I sort by recently added on my playlist and exit out of my app and open it again, spotify doesnt save my recently added choice. It goes back to the custom mode and ihave to change it every si...

Peter__

Community Legend

1493 Views

1 replies

1 likes

  • 1493 Views
  • 1 replies
  • 1 likes

latest android app not saving albums and whole host of other problems

The latest android app is a broken piece of #&@% Every time I find a band I like I follow them and then save each album to my music only to find spotify decides to unfollow some bands and even some it remembers to save I will go to their page to be g...

Regular

The latest android app is a broken piece of #&@% Every time I find a band I like I follow them and then save each album to my music only to find spotify decides to unfollow some bands and even so...

Peter__

Community Legend

2120 Views

14 replies

0 likes

  • 2120 Views
  • 14 replies
  • 0 likes