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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6781 Views

0 replies

7 likes

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How do I find artists I'm following?

I want to play Spotify on my tablet at my office but the CONNECT feature keeps starting Spotify on my Android smartphone where it is also installed and shows it in "play". It keeps interferring with my bluetooth and cell calls... I ONLY want it to pl...

Regular

I want to play Spotify on my tablet at my office but the CONNECT feature keeps starting Spotify on my Android smartphone where it is also installed and shows it in "play".  It keeps interferring...

Joe

Community Legend

669 Views

5 replies

0 likes

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Spotify app crashes under secondary and restricted profiles (Note 10.1 2014, Kitkat)

I have problem running Spotify app on my Note now that I updated it to Android 4.4.2. Basically it runs fine under my main profile on the tablet but both a secondary profile and a restricted profile I created have issues with it. When I start the app...

Gig Goer

I have problem running Spotify app on my Note now that I updated it to Android 4.4.2.   Basically it runs fine under my main profile on the tablet but both a secondary profile and a restrict...

IrmaIsfot

Casual Listener

1738 Views

6 replies

0 likes

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Songs not available offline

On the new app for android they seem to have got rid of the star system but now you save the songs. But this means it doesnt add it into a playlist so i cannot download them to be available offline. Is there a way? I dont want to add them all into a ...

Visitor

On the new app for android they seem to have got rid of the star system but now you save the songs. But this means it doesnt add it into a playlist so i cannot download them to be available offline. ...

Joe

Community Legend

472 Views

1 replies

0 likes

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Spotify Beta Testing

Spotify PLEASE PLEASE PLEASE open a Google Play beta commuinity on Google+. You can test new releases with the community here in a controlled way and we can revert to the full release if you broke something important/didn't test the release properly.

Visitor

Spotify PLEASE PLEASE PLEASE open a Google Play beta commuinity on Google+. You can test new releases with the community here in a controlled way and we can revert to the full release if you broke so...

cmcewen

Newbie

598 Views

1 replies

3 likes

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Can't use menu, stuck on Your Music

Spotify recently updated on my Android phone. Now, when I load it goes straight to the Your Music page. I cannot use the menu at all, every time I press it, the app closes to my home screen. I have deleted the cache, deleted the data, uninstalled, re...

Casual Listener

Spotify recently updated on my Android phone.  Now, when I load it goes straight to the Your Music page.  I cannot use the menu at all, every time I press it, the app closes to my home scre...

Joe

Community Legend

760 Views

7 replies

0 likes

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Offline Playlist Randomly Deleted Repeatedly.

I'm fairly sure it isn't because if the device limit, but my playlists on my three offline devices (My android phone and tablet and my windows 7 desktop) and I really cannot figure out why. Its been playing up ever since I have started to use the ser...

Newbie

I'm fairly sure it isn't because if the device limit, but my playlists on my three offline devices (My android phone and tablet and my windows 7 desktop) and I really cannot figure out why. Its been ...

Joe

Community Legend

546 Views

1 replies

0 likes

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Spotify Offlline Data Corrupting my SD card

Hi All, Today spotify screen went blank and after some restarts of the application, i restarted my device, only to find that my SD Card was corrupted, so the workaround, as this happened before, is to delete the spotify offline data in my sd card wit...

Music Fan

Hi All, Today spotify screen went blank and after some restarts of the application, i restarted my device, only to find that my SD Card was corrupted, so the workaround, as this happened before, ...

stenzj

Casual Listener

2471 Views

5 replies

0 likes

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Solved!! Your Music erased after update

After the receiving the "Paint It Black" update on Android and desktop, I started moving all my playlists into Albums under Your Music. It was a bit meticulous, but I want to be on board with Spotify's new direction. Then after a subsequent Android u...

Music Fan

After the receiving the "Paint It Black" update on Android and desktop, I started moving all my playlists into Albums under Your Music. It was a bit meticulous, but I want to be on board with Spotify...

KylePerkuhn

Music Fan

4593 Views

6 replies

0 likes

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Solved!!Superuser Contribution Your Music Offline? Android App

The idea of "Your Music" seems great, but I have one question I do not see a solution for: Can you add an album to "Your Music" and make it available offline without putting into a downloaded playlist? Same would go for songs and artist added to "You...

Regular

The idea of "Your Music" seems great, but I have one question I do not see a solution for:   Can you add an album to "Your Music" and make it available offline without putting into a downloa...

GrantS64

Casual Listener

8472 Views

16 replies

7 likes

Your Music
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Android: Please improve current song buffering

Hello, I’m using Spotity (lastest version) for android 4.1 and set music as "extreme quality". It works well, even on 3G+. However, the single song buffer works systematically bad on Wifi (sometimes on 3G too). I’ve tested my wifi bandiwth and it’s q...

Visitor

Hello, I’m using Spotity (lastest version) for android 4.1 and set music as "extreme quality". It works well, even on 3G+. However, the single song buffer works systematically bad on Wifi (someti...

user-removed

Not applicable

1471 Views

2 replies

0 likes

Buffering
preload
stream
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HTC One - Downloaded songs randomly skip - Premium User

Hi, A very frustrating issue which is annoying and cant seem to find any solution for anywhere.I have a HTC One, with the latest version of Spotfy from the Play Store.Download songs will randomly skip only when played through headphones . Have reinst...

Casual Listener

Hi, A very frustrating issue which is annoying and cant seem to find any solution for anywhere. I have a HTC One, with the latest version of Spotfy from the Play Store. Download songs will ...

Joe

Community Legend

606 Views

3 replies

0 likes

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Sd card storage for offline music

Help!!! I have tried everything in the community I could find but my offline music still goes to my device storage. I have a 32 gig Sd card and only 8 gig on my device (htcm8) but my music still goes to my internal storage. I even fully reset my phon...

Casual Listener

Help!!! I have tried everything in the community I could find but my offline music still goes to my device storage. I have a 32 gig Sd card and only 8 gig on my device (htcm8) but my music still goes...

Daniel

Community Legend

10209 Views

11 replies

1 likes

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Nothing is working!

I've been using my sister'a spotify account for a while because she has unlimited, so I decided to sign up for unlimited myself and use my account. It's been 5 days, and I've had nothing but problems. I can't get any of my music offline like I could ...

Casual Listener

I've been using my sister'a spotify account for a while because she has unlimited, so I decided to sign up for unlimited myself and use my account. It's been 5 days, and I've had nothing but problems...

Joe

Community Legend

1047 Views

5 replies

0 likes

Can't get music offline
Can't select music
Signed up for unlimited membership
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premium devices

Got a new phone yesterday and i went to download my playlists on my device. Turned on my tablet to find everything had been undownloaded as i had more than 3 devices. Reset my devices as suggested and downloaded again on 3 devices only. Went to turn ...

Newbie

Got a new phone yesterday and i went to download my playlists on my device. Turned on my tablet to find everything had been undownloaded as i had more than 3 devices. Reset my devices as suggested an...

Joe

Community Legend

308 Views

1 replies

0 likes

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Solved!! queue isnt resetting like it used to

Hi guys, before the latest version if I selected a playlist im sure it would reset my queue but would retain hard added tracks. Tonight I noticed that the queue seems to be cumulating/duplicating my choices. I.e chose shuffle playlist1 and then again...

Roadie

Hi guys, before the latest version if I selected a playlist im sure it would reset my queue but would retain hard added tracks. Tonight I noticed that the queue seems to be cumulating/duplicating my ...

andedrunkard

Roadie

505 Views

2 replies

0 likes

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All playlists removed from device

Today I opened spotify on my mobile to find all the playlists that I had marked as "available offline" were reset and all the music was gone. What happened here, and how can I revert that? It was especially annoying since I was on a long trip and did...

Regular

Today I opened spotify on my mobile to find all the playlists that I had marked as "available offline" were reset and all the music was gone. What happened here, and how can I revert that? It was e...

icksie

Regular

655 Views

6 replies

0 likes

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Forced to resync songs to offline mode

Hi guys, I have a problem with Spotify's offline mode. I can sync songs to my external sd card just fine; however, the songs do not stay synced. While in offline mode, the songs will suddenly become unavailable after an hour of unuse or after restart...

Music Fan

Hi guys,   I have a problem with Spotify's offline mode. I can sync songs to my external sd card just fine; however, the songs do not stay synced. While in offline mode, the songs will sudde...

Joe

Community Legend

599 Views

3 replies

0 likes

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Solved!! 'Browse' and 'Discover' tab gone frome mobile app after the new update

Hey everyone, I updated to the newest version of Spotify a few days ago, and so far I'm loving it, but I have one really annoying bug. The 'Browse' and 'Discover' tabs have disappeared from my phone menu after this update. I still have them on my com...

Regular

Hey everyone,   I updated to the newest version of Spotify a few days ago, and so far I'm loving it, but I have one really annoying bug.   The 'Browse' and 'Discover' tabs have disa...

Joe

Community Legend

1883 Views

5 replies

0 likes

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My Spotify account lagging/crashing on all devices.

Hello, Gonna try get help from here because the support team aren't being all that helpful. Since the last update for android (0.7.9), whenever I have the playlist tab open, my playlists will load really slowly and most of the time will stop loading,...

Regular

Hello, Gonna try get help from here because the support team aren't being all that helpful. Since the last update for android (0.7.9), whenever I have the playlist tab open, my playlists will...

Joe

Community Legend

917 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes