Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
How do I get the spotify app on my phone? This should be easier than what it's doing.
How do I get the spotify app on my phone? This should be easier than what it's doing.
Community Legend
6103 Views
8 replies
0 likes
Im paying for premium but on my android phone, the Spotify app is set up like its free. Help! I dont want to pay for something I'm not gonna get.
Im paying for premium but on my android phone, the Spotify app is set up like its free. Help! I dont want to pay for something I'm not gonna get.
Community Legend
366 Views
1 replies
0 likes
I have a ton of playlists, and when I use the windows app, I have them all listed in a specific order that allows me to quickly locate individual playlists. When I open the android app though, all of my playlists are in a seemingly random order which...
I have a ton of playlists, and when I use the windows app, I have them all listed in a specific order that allows me to quickly locate individual playlists. When I open the android app though, all of...
Community Legend
625 Views
1 replies
0 likes
What happened to the search function? Spotify seems to have autoupdated. I now have some sort of live search thing where results appear as I type. That would be fine, were it not for the fact that the results now seem to have absolutely nothing to do...
What happened to the search function? Spotify seems to have autoupdated. I now have some sort of live search thing where results appear as I type. That would be fine, were it not for the fact that th...
Community Legend
429 Views
3 replies
0 likes
Hi there, Hopefully one of you lovely people can help me..... I've noticed, over the last week or so, when I open up a playlist on Spotify, the first song I play plays with lots of distortion, for about 8 secs maybe. If I skip, the next track does th...
Hi there, Hopefully one of you lovely people can help me..... I've noticed, over the last week or so, when I open up a playlist on Spotify, the first song I play plays with lots...
Newbie
1616 Views
3 replies
0 likes
Hello, I don't know if anyone has reported this issue but since Spotify "has painted it black", on my Android tablet, if someone adds a song to a playlist, the playlist I am playing at the time stops and my selection plays randomly. It can be trouble...
Hello, I don't know if anyone has reported this issue but since Spotify "has painted it black", on my Android tablet, if someone adds a song to a playlist, the playlist I am playing at the tim...
Community Legend
416 Views
1 replies
0 likes
When I save certain albums to My Music, the songs are occasionally listed in the incorrect playing order in the android app. This happens in both album and artist views, and happens whether I originally saved the album from the desktop Windows app or...
When I save certain albums to My Music, the songs are occasionally listed in the incorrect playing order in the android app. This happens in both album and artist views, and happens whether I origina...
Community Legend
5604 Views
9 replies
0 likes
I know there are other posts about this but I have tried all the "Fixes" and its not fixing. Twice tonight I have had this error. I have deleted and re installed spotify both times. Now I have this error for the thrid time in the space of two hours. ...
I know there are other posts about this but I have tried all the "Fixes" and its not fixing. Twice tonight I have had this error. I have deleted and re installed spotify both times. ...
Community Legend
485 Views
1 replies
0 likes
Hi everybody. I've just started with Spotify Connect feature. I find it great, but have one problem: I am using and old Android Phone (Motorola XT610, Android 2.3) connected to my home audio equipment. And I am using my actual phone (Samsung S3, Andr...
Hi everybody. I've just started with Spotify Connect feature. I find it great, but have one problem: I am using and old Android Phone (Motorola XT610, Android 2.3) connected to my home a...
Casual Listener
5728 Views
15 replies
1 likes
i transfere a song from my computer, it works on the computer but now its greyed out on my phone when i try to play it after the latest update with the black theme??
i transfere a song from my computer, it works on the computer but now its greyed out on my phone when i try to play it after the latest update with the black theme??
Community Legend
432 Views
2 replies
0 likes
I am integrating libspotify with an android app using ndk and I am able to create session, login and successfully load a track. However after the track is loaded (I have te track name and duration) and I call sp_session_player_play with result of SP_...
I am integrating libspotify with an android app using ndk and I am able to create session, login and successfully load a track. However after the track is loaded (I have te track name and duration) a...
Community Legend
404 Views
1 replies
1 likes
I want to be able to sync my local files, but I am constanctly struggling simply to connect my PC to my Droid. They are both connected to the same WiFi and I have turned off the firewall and all, but they still don't see each other. This is not only ...
I want to be able to sync my local files, but I am constanctly struggling simply to connect my PC to my Droid. They are both connected to the same WiFi and I have turned off the firewall and...
Community Legend
1153 Views
5 replies
0 likes
I'm using the latest of both PC and android. My Songs in Your music show a random list of one dozen of songs even thought it's empty on my pc. The bottom line is that Your Music on android does not sync with the pc.
I'm using the latest of both PC and android. My Songs in Your music show a random list of one dozen of songs even thought it's empty on my pc. The bottom line is that Your Music on android does n...
Regular
611 Views
2 replies
0 likes
Hi all, I have Spotify premium on an andriod device (HTC One m8) and getting very confused trying to share a playlist with a friend. Neither of us are on facebook, she is listed as a friend on spotify and, it looks as though we are both following eac...
Hi all, I have Spotify premium on an andriod device (HTC One m8) and getting very confused trying to share a playlist with a friend. Neither of us are on facebook, she is listed as a friend on spotif...
Community Legend
471 Views
3 replies
0 likes
Because of an unknown issue i constantly get payment problem error from Spotify. It says "the payment payment could not be performed, contact with your bank." The card is working completely (personally tested), so it's not the card. And this is not t...
Because of an unknown issue i constantly get payment problem error from Spotify. It says "the payment payment could not be performed, contact with your bank." The card is working completely (personal...
Casual Listener
1052 Views
4 replies
0 likes
I just purchased a new Kenwood KDC X-798 car radio. The Galaxy note 3 smart phone pairs fine with radio but once I turn the car off and get back in it will not pick up the song where I left off. My only solution is to hit the pause button on the head...
I just purchased a new Kenwood KDC X-798 car radio. The Galaxy note 3 smart phone pairs fine with radio but once I turn the car off and get back in it will not pick up the song where I left off...
Casual Listener
2057 Views
2 replies
0 likes
Under Your Music the Playlists screen is constantly reloading to the point that it is unusable. This started happening with the most recent update for both myself and my wife. If you go the Playlists page it shows a placeholder row for each playlist ...
Under Your Music the Playlists screen is constantly reloading to the point that it is unusable. This started happening with the most recent update for both myself and my wife. If you go the Pla...
Casual Listener
4877 Views
10 replies
1 likes
I used to use the "starred" playlist to remove songs I didn't want on that playlist by simply "unstarring" them. Now on my phone I've noticed that it is no longer a feature. I want to be able to remove songs from a playlist while using my Android pho...
I used to use the "starred" playlist to remove songs I didn't want on that playlist by simply "unstarring" them. Now on my phone I've noticed that it is no longer a feature. I want t...
396 Views
0 replies
0 likes
I need help. I am using Spotify Premium. I downloaded the latest Version of Spotify from the Market. Everything works fine, but when I look through some new music or click a song from my offline Playlist and skip to the middle of the songs the music ...
I need help. I am using Spotify Premium. I downloaded the latest Version of Spotify from the Market. Everything works fine, but when I look through some new music or click a song from my offlin...
Not applicable
534 Views
4 replies
0 likes
I'm a premium free trial subscriber. Loved it last night. But right now can't search anymore. When I hit the button it says search null....confused after searching for hours last night. Help please. Thank-you
I'm a premium free trial subscriber. Loved it last night. But right now can't search anymore. When I hit the button it says search null....confused after searching for hours last night. Help please. ...
Spotify Legend
5658 Views
42 replies
0 likes
