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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376422 Views

541 replies

34 likes

Account
Free
  • 376422 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7568 Views

0 replies

7 likes

  • 7568 Views
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  • 7 likes

Offline Music After Premium tTial

After my premium trial ends, will I be able to keep my downloaded music and listen to it offline?

Newbie

After my premium trial ends, will I be able to keep my downloaded music and listen to it offline?

smidny

Roadie

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Solved!! Android Syncing Different Format From Desktop

My Galaxy Note 3 syncs my playlists by first letter of first word of a playlist by default now. I have my playlists alphabetized on desktop with the first letter of last name of an individual artist and with the first character of the group name. My ...

Regular

My Galaxy Note 3 syncs my playlists by first letter of first word of a playlist by default now. I have my playlists alphabetized on desktop with the first letter of last name of an individual artist...

steveyb22602

Regular

814 Views

2 replies

0 likes

  • 814 Views
  • 2 replies
  • 0 likes

Solved!! login failed thru facebook on android

Hi just noticed that i cant login thru facebook on my android mobile device. all apps updated, tried logging manually using my facebook email and password getting message "Unable to login. either the username or password is incorrect". I can login th...

Casual Listener

Hi just noticed that i cant login thru facebook on my android mobile device. all apps updated, tried logging manually using my facebook email and password getting message "Unable to login. either the...

taba_2000

Casual Listener

2691 Views

3 replies

0 likes

  • 2691 Views
  • 3 replies
  • 0 likes

Tracks found on my desktop app, are missing on my andoid app.

Specifically "Faded by Zhu" . Looked it up on my desktop and added it to my playlist. But it didnt synchronize with my phone and when i looked for the song directly on my phone it was not even found. Has anyone encountered sth alike? its not a big pr...

Casual Listener

Specifically "Faded by Zhu" . Looked it up on my desktop and added it to my playlist. But it didnt synchronize with my phone and when i looked for the song directly on my phone it was not even foun...

Peter__

Community Legend

801 Views

6 replies

0 likes

  • 801 Views
  • 6 replies
  • 0 likes

Spotfiy Connect Tablet has to be on

Hey! Why has my tablet turned on to be controlled by my smartphone (both android) and can not be in standby mode since the last app update? Greets

Newbie

Hey! Why has my tablet turned on to be controlled by my smartphone (both android) and can not be in standby mode since the last app update? Greets

SuperWisdom

Community Legend

545 Views

3 replies

0 likes

  • 545 Views
  • 3 replies
  • 0 likes

Top Feature Requests - Who's with me? ☺

Spotify feature requestsRepeat one songAdd album to EXISTING Play ListChange the order of songs on a Play ListTag albums and songs by Genre and add a Genre tab like Google All AccessSave a QueConnect with desktop app like mobile to mobile can do over...

Roadie

Spotify feature requests Repeat one song Add album to EXISTING Play List Change the order of songs on a Play List Tag albums and songs by Genre and add a Genre tab like Google All Access Save ...

Joemommaspotify

Roadie

1914 Views

10 replies

1 likes

feature requests
features
requests
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  • 10 replies
  • 1 likes

All my downloaded playlists disappeared?

So I finally got through the arseache of downloading the old spotify so I could sync playlists to my sd card and left my phone downloading all night, it was still going this morning, and then the phone ran out of battery. I switched it back on, logge...

Casual Listener

So I finally got through the arseache of downloading the old spotify so I could sync playlists to my sd card and left my phone downloading all night, it was still going this morning, and then the pho...

user-removed

Not applicable

4392 Views

14 replies

1 likes

  • 4392 Views
  • 14 replies
  • 1 likes

Can't download playlists

Ive had spotify for some time and my sister and dad also use it. We had it synced to more than three devices so my kindle unsynced. When I went to redownload playlists it would only allow me to download new playlists, not the ones I had had on offlin...

Newbie

Ive had spotify for some time and my sister and dad also use it. We had it synced to more than three devices so my kindle unsynced. When I went to redownload playlists it would only allow me to downl...

dinomight

Spotify Star

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Syncing local files of songs that are now unavailable in the Spotify catalogue

I recently discovered that Spotify doesn't offer the full albums of The Cat Empire anymore in their catalogue - which is bad enough. I have one album (Live on Earth) on my computer as mp3 files, so I can still listen to these songs in Spotify. The pr...

Casual Listener

I recently discovered that Spotify doesn't offer the full albums of The Cat Empire anymore in their catalogue - which is bad enough. I have one album (Live on Earth) on my computer as mp3 files, so...

dinomight

Spotify Star

2043 Views

10 replies

0 likes

  • 2043 Views
  • 10 replies
  • 0 likes

Lock screen widget problem

I have Sony Xperia Z1 Compact with stock lock screen. Recently I've noticed that the lock screen widget does not show up anymore (technically it does, but in a fraction of second it flickers and disappears). Thanks to another discussion here I unders...

Casual Listener

...peria, however, as we can see from this report: http://community.spotify.com/t5/forums/mobileforumtopicpage/board-id/spotifyandroid/thread-id/30814/ ,the problem itself is with other software as well. A...

lastguru

Casual Listener

2619 Views

1 replies

1 likes

bug report
lock screen
Widget
  • 2619 Views
  • 1 replies
  • 1 likes

availability in Reunion Island

Hi i want to use SPotify on my XPERIAZ IN reunion Island Your site says it is available in this part of the world, but when i download it fromplaystore.... it says it is NOT WHy is that so

Newbie

Hi i want to use SPotify on my XPERIAZ IN reunion Island Your site says it is available in this part of the world, but when i download it fromplaystore.... it says it is NOT WHy is that so

Peter__

Community Legend

1208 Views

1 replies

0 likes

  • 1208 Views
  • 1 replies
  • 0 likes

Volume is low until I pause and resume.

I have a S3 on Verizon with Android 4.3 and the latest Spotify (1.1.1.162). When I start playing a track the volume immediately drops a little bit, maybe 20%. If I pause then resume playback, it returns to the full level. If I skip tracks, it will dr...

Casual Listener

I have a S3 on Verizon with Android 4.3 and the latest Spotify (1.1.1.162). When I start playing a track the volume immediately drops a little bit, maybe 20%. If I pause then resume playback, it retu...

VikingATX

Casual Listener

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
  • 0 likes

Solved!! Always downloading music

I was wondering why spotify downloads music every time I connect to the internet.It downloads not all music but couple of songs from 1 to 6.

Music Fan

I was wondering why spotify downloads music every time I connect to the internet.It downloads not all music but couple of songs from 1 to 6.

Joe

Community Legend

9835 Views

8 replies

0 likes

  • 9835 Views
  • 8 replies
  • 0 likes

Samsung Galaxy S5 T-Mobile US Samsung Galaxy S5 SM-GT900T

I got a new Galaxy S5 from T-Mobile and tried to install the Spotify App. It installed and told me that the version of the app was outdated ("You need to update Spotify. This version of spotify is no longer supported. Please go to Google Play and ins...

Casual Listener

I got a new Galaxy S5 from T-Mobile and tried to install the Spotify App. It installed and told me that the version of the app was outdated ("You need to update Spotify. This version of spotify is no...

Peter__

Community Legend

1441 Views

4 replies

0 likes

  • 1441 Views
  • 4 replies
  • 0 likes

Spotify stops playing after a few seconds

Hello, When i try to play "my music" spotify stops playing after 5 seconds. It looks like it's reconnecting. Someone got any idea? Thnx

Regular

Hello,   When i try to play "my music" spotify stops playing after 5 seconds.  It looks like it's reconnecting. Someone got any idea?   Thnx

SanderV3

Regular

2054 Views

8 replies

0 likes

  • 2054 Views
  • 8 replies
  • 0 likes

Solved!! Playlist folder takes very long time to load

Hi @ all, i have a playlist folder with about 320 Playlists in it (one per album), and i like to open the playlist folder selct "all tracks" and push "shuffle" to listen to all of these albums randomly. That works, but i have this issue where i open ...

Regular

Hi @ all,    i have a playlist folder with about 320 Playlists in it (one per album), and i like to open the playlist folder selct "all tracks" and push "shuffle" to listen to all of th...

Joe

Community Legend

5906 Views

8 replies

0 likes

  • 5906 Views
  • 8 replies
  • 0 likes

Turning off the app on Android device?

I really like Spotify but I can't figure out how to quit the application when I'm done listening to music on my Android dev ice. Anyone have a clue?

Casual Listener

I really like Spotify but I can't figure out how to quit the application when I'm done listening to music on my Android dev ice. Anyone have a clue?

Joe

Community Legend

544 Views

3 replies

0 likes

  • 544 Views
  • 3 replies
  • 0 likes

premium but still getting ads

I have recently purchased premium and have all features except ad free listening does anyone know how to get rid of them as its the main reason I upgraded

Newbie

I have recently purchased premium and have all features except ad free listening does anyone know how to get rid of them as its the main reason I upgraded

SuperWisdom

Community Legend

534 Views

2 replies

0 likes

  • 534 Views
  • 2 replies
  • 0 likes

Spotify not visible on HTC car app since re-install

I have an HTC one S and have been very happily using spotify to play music in my car for ages. Then I am made to install the new spotify and it does not appear as a music app any longer. May be a spotify problem or HTC I do not care I am on the verge...

Newbie

I have an HTC one S and have been very happily using spotify to play music in my car for ages. Then I am made to install the new spotify and it does not appear as a music app any longer. May be a spo...

554 Views

0 replies

0 likes

  • 554 Views
  • 0 replies
  • 0 likes

Solved!! Android update that screwed me

followed phone direction to update the Android ver. only to find it won't opperate on my phone. After two years of 'can't grumble' usuage. Super jolly spotify response distills to 'sorry mate yr f**k'd'. I can't even reload old version. come on you b...

Regular

followed phone direction to update the Android ver. only to find it won't opperate on my phone. After two years of 'can't grumble' usuage. Super jolly spotify response  distills to 'sorry mate y...

Joe

Community Legend

621 Views

3 replies

0 likes

  • 621 Views
  • 3 replies
  • 0 likes