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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391218 Views

545 replies

35 likes

Account
Free
  • 391218 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8195 Views

0 replies

7 likes

  • 8195 Views
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  • 7 likes

Redownload Playlist

It seems that everytime I update Spotify then I have to redownload my music to play offline. Is there a setting I'm not finding? If anyone has anything for solving this please contact me rsassy000@gmail.com. I may miss the solution to this by just re...

Casual Listener

It seems that everytime I update Spotify then I have to redownload my music to play offline. Is there a setting I'm not finding? If anyone has anything for solving this please contact me rsassy000@gm...

rsassy000

Casual Listener

555 Views

2 replies

0 likes

  • 555 Views
  • 2 replies
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GT S5300: IMPOSSIBLE TO USE SPOTIFY

Since the last update, i cannot use spotify on my Samsung GT S5300. I paid the big money for my subscription to listen to offline music while commuting/jogging. Listening to music on my phone was ideal in those situations. Now it's impossible, so I c...

Newbie

Since the last update, i cannot use spotify on my Samsung GT S5300. I paid the big money for my subscription to listen to offline music while commuting/jogging. Listening to music on my phone wa...

jacquelinejack

Casual Listener

901 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Extreme Quality free for everyone?

I'm using kindle fire hdx downloaded from the amazon appstore i found out I'm not the paid member but I can click the extreme quality button. is it really providing extreme quality when i clicked? because it seems nothing different.. and nothing pop-...

Regular

I'm using kindle fire hdx downloaded from the amazon appstore i found out I'm not the paid member but I can click the extreme quality button. is it really providing extreme quality when i click...

Peter__

Community Legend

774 Views

8 replies

0 likes

  • 774 Views
  • 8 replies
  • 0 likes

My phone wont sync local files over WiFI

Greetings. So I've had this issue for a while, I have googled around and tried to solve it myself, to no avail. After setting up both my phone and laptop to the same WiFi network, creating a playlist for my local files and pushing "download" for that...

Newbie

Greetings. So I've had this issue for a while, I have googled around and tried to solve it myself, to no avail. After setting up both my phone and laptop to the same WiFi network, creating a playlist...

JarmanBen

Casual Listener

731 Views

1 replies

1 likes

  • 731 Views
  • 1 replies
  • 1 likes

Spotify freezes when syncing playlists.

Yo! I've got a Sony Ericsson xperia X10 mini pro, which I'm trying to sync one of my playlists to offline mode. That works out just fine, for the first 3 songs, then it freezes. Tried reinstalling, deleting cache and files, deleting some of my playli...

Newbie

Yo!   I've got a Sony Ericsson xperia X10 mini pro, which I'm trying to sync one of my playlists to offline mode. That works out just fine, for the first 3 songs, then it freezes. Tried reinst...

kekxbox

Regular

4008 Views

23 replies

0 likes

  • 4008 Views
  • 23 replies
  • 0 likes

Solved!! Offline Playlists Reset When The App Closes

This is an issue I've been experiencing for a few months now and maybe somebody here can help me out. For a while now my offline playlists have not been updating as they should. When I attempt to download a playlist it will appear to download like no...

Casual Listener

This is an issue I've been experiencing for a few months now and maybe somebody here can help me out. 🙂   For a while now my offline playlists have not been updating as they should. When I ...

Joe

Community Legend

694 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Adding Playlists to My music

Hi, How can I add songs from my friends playlist in My Music on Android? Ninad

Casual Listener

Hi, How can I add songs from my friends playlist in My Music on Android?  Ninad

Joe

Community Legend

494 Views

3 replies

0 likes

  • 494 Views
  • 3 replies
  • 0 likes

Solved!! 4.4.2 - Xperia Z - Spotiy not starting after latest update 25-6-2014

Dear, As title describes, spotify is not starting properly. It is not loading or it freezes/crashes on startup. Android 4.4.2 Xperia Z Yesterdays update caused this, i guess.

Regular

Dear,   As title describes, spotify is not starting properly. It is not loading or it freezes/crashes on startup.   Android 4.4.2 Xperia Z Yesterdays update caused this, i guess.

Rholk

Regular

2857 Views

13 replies

0 likes

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  • 13 replies
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Offline Music After Premium tTial

After my premium trial ends, will I be able to keep my downloaded music and listen to it offline?

Newbie

After my premium trial ends, will I be able to keep my downloaded music and listen to it offline?

smidny

Roadie

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Solved!! Android Syncing Different Format From Desktop

My Galaxy Note 3 syncs my playlists by first letter of first word of a playlist by default now. I have my playlists alphabetized on desktop with the first letter of last name of an individual artist and with the first character of the group name. My ...

Regular

My Galaxy Note 3 syncs my playlists by first letter of first word of a playlist by default now. I have my playlists alphabetized on desktop with the first letter of last name of an individual artist...

steveyb22602

Regular

837 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! login failed thru facebook on android

Hi just noticed that i cant login thru facebook on my android mobile device. all apps updated, tried logging manually using my facebook email and password getting message "Unable to login. either the username or password is incorrect". I can login th...

Casual Listener

Hi just noticed that i cant login thru facebook on my android mobile device. all apps updated, tried logging manually using my facebook email and password getting message "Unable to login. either the...

taba_2000

Casual Listener

2694 Views

3 replies

0 likes

  • 2694 Views
  • 3 replies
  • 0 likes

Tracks found on my desktop app, are missing on my andoid app.

Specifically "Faded by Zhu" . Looked it up on my desktop and added it to my playlist. But it didnt synchronize with my phone and when i looked for the song directly on my phone it was not even found. Has anyone encountered sth alike? its not a big pr...

Casual Listener

Specifically "Faded by Zhu" . Looked it up on my desktop and added it to my playlist. But it didnt synchronize with my phone and when i looked for the song directly on my phone it was not even foun...

Peter__

Community Legend

828 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Spotfiy Connect Tablet has to be on

Hey! Why has my tablet turned on to be controlled by my smartphone (both android) and can not be in standby mode since the last app update? Greets

Newbie

Hey! Why has my tablet turned on to be controlled by my smartphone (both android) and can not be in standby mode since the last app update? Greets

SuperWisdom

Community Legend

561 Views

3 replies

0 likes

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Top Feature Requests - Who's with me? ☺

Spotify feature requestsRepeat one songAdd album to EXISTING Play ListChange the order of songs on a Play ListTag albums and songs by Genre and add a Genre tab like Google All AccessSave a QueConnect with desktop app like mobile to mobile can do over...

Roadie

Spotify feature requests Repeat one song Add album to EXISTING Play List Change the order of songs on a Play List Tag albums and songs by Genre and add a Genre tab like Google All Access Save ...

Joemommaspotify

Roadie

2031 Views

10 replies

1 likes

feature requests
features
requests
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All my downloaded playlists disappeared?

So I finally got through the arseache of downloading the old spotify so I could sync playlists to my sd card and left my phone downloading all night, it was still going this morning, and then the phone ran out of battery. I switched it back on, logge...

Casual Listener

So I finally got through the arseache of downloading the old spotify so I could sync playlists to my sd card and left my phone downloading all night, it was still going this morning, and then the pho...

user-removed

Not applicable

4478 Views

14 replies

1 likes

  • 4478 Views
  • 14 replies
  • 1 likes

Can't download playlists

Ive had spotify for some time and my sister and dad also use it. We had it synced to more than three devices so my kindle unsynced. When I went to redownload playlists it would only allow me to download new playlists, not the ones I had had on offlin...

Newbie

Ive had spotify for some time and my sister and dad also use it. We had it synced to more than three devices so my kindle unsynced. When I went to redownload playlists it would only allow me to downl...

dinomight

Spotify Star

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
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Syncing local files of songs that are now unavailable in the Spotify catalogue

I recently discovered that Spotify doesn't offer the full albums of The Cat Empire anymore in their catalogue - which is bad enough. I have one album (Live on Earth) on my computer as mp3 files, so I can still listen to these songs in Spotify. The pr...

Casual Listener

I recently discovered that Spotify doesn't offer the full albums of The Cat Empire anymore in their catalogue - which is bad enough. I have one album (Live on Earth) on my computer as mp3 files, so...

dinomight

Spotify Star

2139 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Lock screen widget problem

I have Sony Xperia Z1 Compact with stock lock screen. Recently I've noticed that the lock screen widget does not show up anymore (technically it does, but in a fraction of second it flickers and disappears). Thanks to another discussion here I unders...

Casual Listener

...peria, however, as we can see from this report: http://community.spotify.com/t5/forums/mobileforumtopicpage/board-id/spotifyandroid/thread-id/30814/ ,the problem itself is with other software as well. A...

lastguru

Casual Listener

2637 Views

1 replies

1 likes

bug report
lock screen
Widget
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  • 1 likes

availability in Reunion Island

Hi i want to use SPotify on my XPERIAZ IN reunion Island Your site says it is available in this part of the world, but when i download it fromplaystore.... it says it is NOT WHy is that so

Newbie

Hi i want to use SPotify on my XPERIAZ IN reunion Island Your site says it is available in this part of the world, but when i download it fromplaystore.... it says it is NOT WHy is that so

Peter__

Community Legend

1226 Views

1 replies

0 likes

  • 1226 Views
  • 1 replies
  • 0 likes

Volume is low until I pause and resume.

I have a S3 on Verizon with Android 4.3 and the latest Spotify (1.1.1.162). When I start playing a track the volume immediately drops a little bit, maybe 20%. If I pause then resume playback, it returns to the full level. If I skip tracks, it will dr...

Casual Listener

I have a S3 on Verizon with Android 4.3 and the latest Spotify (1.1.1.162). When I start playing a track the volume immediately drops a little bit, maybe 20%. If I pause then resume playback, it retu...

VikingATX

Casual Listener

592 Views

2 replies

0 likes

  • 592 Views
  • 2 replies
  • 0 likes