Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111137 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223643 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
580802 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478247 Views
577 replies
40 likes
hello i have a galaxy s3 mini and i can open and use spotify just fine except when i close it and use it later it says Unfortunately spotify has stopped working. i have to then restart my phone to use it. i tried removing the sim card and reinstallin...
hello i have a galaxy s3 mini and i can open and use spotify just fine except when i close it and use it later it says Unfortunately spotify has stopped working. i have to then restart my phone to us...
Casual Listener
995 Views
4 replies
0 likes
Basically it just will never open which is rather annoying considering i pay for the service any idea guys ?
Basically it just will never open which is rather annoying considering i pay for the service any idea guys ?
Newbie
942 Views
3 replies
0 likes
I love using spotify it has all my favorite artists are albums i love. So i decided to try the offline play option and download my playlists thru wifi. As i don't want to eat all my data therefore the reason to be able to listen to all my favorite mu...
I love using spotify it has all my favorite artists are albums i love. So i decided to try the offline play option and download my playlists thru wifi. As i don't want to eat all my data therefore t...
Not applicable
460 Views
1 replies
0 likes
I just upgraded to premium and while I think I have Premium on my desk top, the Android app still shows that I don't. it still has the shuffle play
I just upgraded to premium and while I think I have Premium on my desk top, the Android app still shows that I don't. it still has the shuffle play
Community Legend
962 Views
4 replies
0 likes
Hi all, I'm pretty new with spotify and I'd like your help with a problem. My spotify android app wont play some songs... that is: it says it's playing, but there is no sound. When I try to pause, it just stops and goes back to the beginning. When I ...
Hi all, I'm pretty new with spotify and I'd like your help with a problem. My spotify android app wont play some songs... that is: it says it's playing, but there is no sound. When I try t...
Regular
1900 Views
11 replies
0 likes
Every time I skip a song it goes to the next song and it plays but I dont hear anything. I try turning up the volume and my phone freezes. After about 10 seconds my phone unfreezes and the song finally starts playing. It does the same thing when im c...
Every time I skip a song it goes to the next song and it plays but I dont hear anything. I try turning up the volume and my phone freezes. After about 10 seconds my phone unfreezes and the song fina...
341 Views
0 replies
0 likes
For some reason every time I open my spotify back up it has to re download my 'offline' songs can anyone help?
For some reason every time I open my spotify back up it has to re download my 'offline' songs can anyone help?
Casual Listener
3416 Views
2 replies
0 likes
About two weeks ago (maybe after an upgrade) one playlist disappeared from my Galaxy S III. I can see the list on my desktop and laptop and iPad but not on my Android smartphone. I unistalled Spotify, restarted the phone, and then reinstalled Spotify...
About two weeks ago (maybe after an upgrade) one playlist disappeared from my Galaxy S III. I can see the list on my desktop and laptop and iPad but not on my Android smartphone.  ...
Casual Listener
888 Views
2 replies
0 likes
Hello, spotify free works on my android phone. If I try to get it running on my tab it failed . I have access to my profile and see my lists. But I cannot get any of the songs started
Hello, spotify free works on my android phone. If I try to get it running on my tab it failed . I have access to my profile and see my lists. But I cannot get any of the songs started
Regular
3778 Views
9 replies
0 likes
So i have a Galaxy S3 and an iPhone 5s. I travael alot and dont always have an active connection. To combat this I download my primary playlilsts to my devices and then bring up Spotify when Im ready to relax with some music. Works absolutely fine on...
So i have a Galaxy S3 and an iPhone 5s. I travael alot and dont always have an active connection. To combat this I download my primary playlilsts to my devices and then bring up Spotify w...
Casual Listener
568 Views
2 replies
0 likes
Hello, I have a problem with Spotify on my Android phone (LG Nexus 5, Carbon Rom). When I listen music on my car (VW GOLF 2009) with the bluetooth module, my autoradio displays which is the song, artist and album but the track timeline is always bloc...
Hello, I have a problem with Spotify on my Android phone (LG Nexus 5, Carbon Rom). When I listen music on my car (VW GOLF 2009) with the bluetooth module, my autoradio displays ...
Community Legend
599 Views
1 replies
1 likes
I am currently in South Korea and have a premium subscription. I got a new Galaxy S5 phone but the older version states it is not supported any longer and I cannot download the new one. How can I get the app back on my phone?
I am currently in South Korea and have a premium subscription. I got a new Galaxy S5 phone but the older version states it is not supported any longer and I cannot download the new one. How can I get...
Community Legend
860 Views
1 replies
0 likes
Please make it possible to save music on SD Card. It's very bad to just save on The internal memory.
Please make it possible to save music on SD Card. It's very bad to just save on The internal memory.
Newbie
779 Views
2 replies
0 likes
When i try to log in with Facebook a message appears saying that im in a diffrent country and i cant use it. How can i solve this problem?
When i try to log in with Facebook a message appears saying that im in a diffrent country and i cant use it. How can i solve this problem?
Community Legend
664 Views
2 replies
0 likes
I have a Mach Trio Stealth tablet and when I reinstalled Spotify it said it could not install because there was no SD Card. I have no SD Card and never have, yet I cannot install now. I have always had spotify on there but for some reason it wont all...
I have a Mach Trio Stealth tablet and when I reinstalled Spotify it said it could not install because there was no SD Card. I have no SD Card and never have, yet I cannot install now. I have always h...
Regular
1247 Views
6 replies
0 likes
Hi, I often find myself in the following situation: Spotify is running on some PC or Mac, which is connected to a sound-system (either the web-app or the desktop version). I want to remote control this instance on my Android/iOS App. Right now I have...
Hi, I often find myself in the following situation: Spotify is running on some PC or Mac, which is connected to a sound-system (either the web-app or the desktop version). I wan...
Newbie
1434 Views
2 replies
0 likes
From what i can read spotify free should have the same perks as the pc-version, but i can only use shuffle\6skips.how come?
From what i can read spotify free should have the same perks as the pc-version, but i can only use shuffle\6skips.how come?
Community Legend
483 Views
1 replies
0 likes
I was a beta tester a fill weeks ago and now I lost this access... what happened?
I was a beta tester a fill weeks ago and now I lost this access... what happened?
Not applicable
540 Views
2 replies
0 likes
Good day everybody! I'm using Spotify on a HTC M8 running Android 4.4, but none of my synced playlists plays. The only songs that play are the online search results. This is quite frustrating to say at least, considering I usually have around 10-12GB...
Good day everybody! I'm using Spotify on a HTC M8 running Android 4.4, but none of my synced playlists plays. The only songs that play are the online search results. This is quite frustrating to say ...
Community Legend
1059 Views
3 replies
0 likes
Spotify misses this option, correct?
Spotify misses this option, correct?
Community Legend
774 Views
2 replies
0 likes
